INNSiDE by Meliá Frankfurt Ostend
Location: Hanauer Landstrasse 81, Frankfurt/Main, de
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Contemporary Accommodation
Experience the modern comfort of our 4-star INNSIDE by Melia Frankfurt Ostend hotel, conveniently situated near Frankfurt Ostbahnhof Station. Relax in our bright, air-conditioned rooms equipped with flat-screen TVs and enjoy complimentary WiFi.
Wellness and Fitness Amenities
Indulge in our sauna and fitness room, available for all guests to unwind and stay active during their stay. Our 24-hour front desk ensures your needs are met promptly for a seamless experience.
Convenient Location and Parking
Located near major attractions like Fair Frankfurt and Cathedral of St Bartholomew Dom St Bartholomaus, our hotel offers private on-site parking for your convenience. Book your stay now at INNSIDE by Melia Frankfurt Ostend for a memorable experience.
Important Information
All cots are subject to availability.
Please also note that guests must provide the credit card used to make the reservation at check- in.
The hotel serves dinner for 35 euros.
When booking 9 rooms or more, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Sauna
- Massage services
- Packed lunches
- Non-smoking throughout
- Concierge service
- Allergy-free room
- Cashless payment available
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Key card access
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Secured parking
- Garage
- Bicycle-friendly property
- Electric bicycle charging station
- Vegetarian menu options available
Rooms Available
-
The Townhouse
Max Occupancy: 3 (3 Adults)
-
The INNSIDE Room
This twin/double room has soundproofing, adjustable air conditioning and a bathroom with a rain shower.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
The Innside Premium Room
This double room features a view. There is also adjustable air conditioning, a bathrobe and slippers, a seating area, a coffee machine and a bathroom with a rain shower.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
The INNSIDE Room - Extra Space
This double room features air conditioning and soundproofing. There is also a free mini-bar, adjustable air conditioning, a bathrobe and slippers, a coffee machine and a bathroom with a rain shower.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
The Loft
This suite has soundproofing and satellite TV. There is also a bathroom with a rain shower and bathtub, a seating area, a coffee machine and a bathrobe and slippers.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Vincent (9/5): - Chambre, propreté, personnel Bac à douche glissant
- Frank (9/5): Immer wieder wenn der Preis stimmt - Freie Getränke im Zimmer
Gutes Bett und gutes Frühstück
- Bernd (8/5): - Bett sehr bequem, Frühstück Durchschnitt, Tiefgarage geräumig Zimmer recht klein
- Karola (9/5): Ich komme gerne wieder. -
- Erwin (8/5): Prima zakelijk verblijf. - De conference ruimte. De parkeer garage
- Bosiljko (5/5): -
- Irene (10/5): -
- Darius (8/5): -
- Schramm (10/5): Immer wieder gerne. - Perfekte Lage, gutes Frühstück. Nettes Restaurant mit kleiner aber guter Karte.
- Horst (5/5): - Habe Zimmer für 3 Personen gebucht. Leider nur Handtücher, Bettdecke, Kissen für eine Person vorhanden gewesen
- Martina (8/5): -
- Tsiou4 (9/5): Nice and comfortable but with some shortcomings. - Nice kind and respectful employees.Also very professional shift manager. Very good location close to train station and supermarkets.Clean and quiet rooms. Bathroom and shower with all the necessary items.Free use of minibar. Not good air ventilation in the bathroom. There is no place to smoke except sidewalk. There is no variety for the breakfast or they are not change something everyday.
- Eleazar (3/5): Overall, my stay was mixed. The property had a great location, a nice sauna, and easy parking, which made things conveni - What I liked about the property was its location, the sauna, and the overall convenience. Parking was also easy and stress-free. There were a few issues during my stay. The room had a bad odor, and the heating did not work, so it was cold throughout the night. The blankets were also very small for my height (190 cm), so I couldn’t fully cover myself. I could also hear the footsteps from the room above me throughout my stay, which affected the comfort. Internet was in and out most of time here couldn’t attend my meetings .
- Salwan (9/5): -
- Tarek (8/5): -
- Susanne (9/5): -
- Anne (8/5): -
- Artemis (10/5): -
- ilario (9/5): - Comodo per raggiungere il centro di Francoforte Nulla
- carlos (10/5): - La limpieza El desayuno fue mejor la vez anterior
- Lothar (9/5): - Mir gefällt das gesamte Paket des Hotels. Ich buche es 2x jährlich.
- Belma (9/5): Clean rooms, great location, helpfull staff - The location was perfect for me. The staff was awesome. I arrived early, before the check in time, and they found me a room, without extra charge. The breakfast was ok. Nothing more.
- Alexandra (8/5): Acceptable and disppointing at the same time. - Large room, very clean, comfortable beds, nice reception staff. It's also nice to stay in a hotel where you can open the window for some air. I quite like the open plan design and the large desk. Tram 11 stops outside the hotel. There is a nice Rewe supermarket one street away. Although it's very well located when I come to work in Frankfurt, I hadn't stayed in that hotel for a few years because the reception staff was uninterested and sometimes even rude and their invoicing system was very poor, with frequent errors on invoices and an unwillingness to help with corrections. I thought I would give the hotel another chance and my whole team of 10 colleagues stayed there this time. The staff is more friendly now, even smiling for some of them.
I was disappointing by the fact that there is no kettle for a cup of tea after work and no armchair to relax in, just a hard-backed chair by the desk. If you go down for breakfast after 9am, the hot food has shrivelled and is not appetising. For those reasons, I will go back to the nearby Hampton for my next visit.
- Silke (4/5): Das Hotel wäre gut aber beim Personal und Service noch sehr viel zu verbessern - Die Hotelstruktur ist gut, die Garage unter dem Hotel praktisch. Wie hatten aber Pech und Probleme mit der Einfahrt weil das Tor (mach Mitternacht) sich nicht öffnete und mussten uns selbst darum Kümmern die Sache zu lösen weil das Rezeptionspersonal unbemüht war und uns keineswegs geholfen hat und entgegenkommen ist. Bis auf eine Person, war das Hotelpersonal an der Rezeption sehr unbemüht und unprofessionell (schien gelangweilt). Beim check-in keine Auskünfte erhalten, nach 20 leuten wurde uns dennoch nicht die Eingangstür von der Garage zum Hotel geöffnet. Mussten selbst eine Lösung finden.
Das Zimmer wurde den gesamten Aufenthalt (3 Nächte) nicht geputzt (nur Handtuch gewechselt und 1 mal das Bett “aufgeschüttelt”.
Bancomatzahlung war bei uns nicht möglich (mit mehreren Karten probiert).
- Carl (9/5): - Perfekt, gute Lage, sauber, proktisch
- Olaf-Axel (6/5): Schöne Zimmer - schlechter Frühstücksservice - Sehr schöne Zimmer - schönes Desigb Schlechter Frühsrücksservice - Wochenende erst ab 7:30 Essens- und Getränkeauswahl schlecht - kein Earl Grey - keine Teekännchen - schlechter Kaffeautomat - für Teewasser nur eingeschränkt tauglich- Billigkäse - usw. Keine Brötchenauswahl
- Marko (7/5): - Das Zimmer war groß und sauber
Das Personal was nicht so gut deutsch könnte war mega nett Beim Frühstück gibt es Brötchen die sehr klein sind.
Die Reinigskraft kam leider nicht und dadurch wurde die Minibar nicht aufgefüllt. Mit der Minibar machen die ja Werbung.
- Thodoris (9/5): Very good - Great staff great location awesome atmosphere
- Horst (9/5): - Sehr gepflegtes und modernes Hotel, sehr schönes Zimmer
- Thomas (8/5): Gute Lage mit TG zu bezahlbarem Preis - Großes Zimmer, bequene Betten, Minibar, geoße Dusche, Verdunkelung nit Jalousie, kleine Couch Trotz online-check-inn längere Wartezeit am Empfang, keine Bademäntel u Slipper für den Gang zur Sauna trotz Beschreibung, internes Telefon ausser Betrieb, Auslsuf in Waschbecken lies sich nucht öffnen
- Roggenland (8/5): sehr angenehm - Ich hatte ohne Frühstück gebucht. Das man beim Zugang von der Tiefgarage immer zu erst klingeln muss um ins Hotel zu kommen. Man muss dann warten bis man geöffnet bekommt. So etwas müsste auch mit einer Key Kart oder Code machbar sein.
- Samir (2/5): -
- Belin (10/5): -
- Faible (8/5): Bijzonder! - Wát een ruimte!! En super bijzonder contrast, een hotel/appartement tussen de zorgbehoevenden. Personeel liep rond om maaltijden rond te brengen terwijl AED op de kar lag. In de ochtend gezellig kopje koffie met de bewoners gedaan en er lag top bakkerij om de hoek met super service. Het was even zoeken of we wel goed zaten, we dachten in eerst in een bejaardentehuis terecht te zijn gekomen. Die omschrijving zou iets duidelijk kunnen aan de voorkant.
- Valeria (10/5): Ottima esperienza - Struttura nuova, camere spaziose e dotate di tutti i confort. Doccia spaziosa e frigobar gratuito. Ottima posizione. Struttura ecosostenibile 😍
- Stefan (10/5): - Sehr netter Kontakt vor Ort
- Priscilla (8/5): - Mooie kamer, prima personeel Ligging van het hotel. Meerdere keren rondjes gereden om de parkeergarage te vinden.
- Erwin (8/5): -
- Maria (7/5): -
- Muslum (9/5): -
- levent (9/5): Keyif aldım - Konumu , sessizliği, temizliği oldukça iyiydi. Ayrıca her gün minibara özel üretim meyve suları ve su bırakılıyordu ikram olarak. Çok hoş ve özenli bir tutum. Odalar büyük ve güzel Yaz sezonuna geçilmiş ve havalandırma ısıtmıyordu.Nisan ayı soğuk oldu. Havalandırma sıfıra alınsa bile tam olarak kapanmıyordu.
- Axel (8/5): Guten City-Hotel in netter Umgebung in Frankfurt - Gutes Bett und Bad, gute Lage und gute Anbindung an den ÖPNV. Minibar. Helles Zimmer mit Fenster, die sich öffnen lassen. Schlechter Haarfön, kaum Hygieneprodukte, beim Frühstück nur schlechte Aufbackbrötchen. Rührei nur auf Pulverbasis und mäßige Käsesuswahl.
- Janzen (9/5): -
- Thomas Peter (9/5): -
- Heloisa (7/5): -
- manuel (10/5): -
- Marc (9/5): -
- Sally (10/5): -
- Thomas (10/5): Mein Favorit in Frankfurt, immer wieder gerne 👍 - Moderne saubere Zimmer
Großzügige Garage
Zentrale Lage mit guter Verkehrsanbindung
Gutes Preis-Leistungsverhältnis
- Kutlu (9/5): -
- Detlef (9/5): -
- Søren (7/5): Good location for ECB. Bad breakfast - Best location if you are visiting the European Centralbank. Close to U-bahn and tram. Not very good breakfast. Very bad bake-off bread, it should be possible to get good bread in Germany. Very bad cold cuts and cheese. Scramblef eggs from the factory and there are never bacon.
- Julia (10/5): -
- Reda (9/5): -
- Engin Çelimli (5/5): -
- nikolaos (10/5): -
- Urbina Garin (9/5): -
- Sami (10/5): -
- Ebru (10/5): Es war diesmal sehr sauber. Mitarbeiter /in super nett und großzügig. Komme sehr oft Innside in Ostend. Immer gerne - Das es WE auch die Zimmern gereinigt werden… super Tollll
- Tom (9/5): -
- Relu (6/5): O locație in care nu as reveni - Curatenia Micul dejun, organizarea baii cu chiuveta in camera si
- Naoual (10/5): -
- Andreas (9/5): -
- Patrick (8/5): -
- Jamiyansuren (8/5): -
- Babuerhan (4/5): - Ich werde definitiv nicht wiederkommen. Die Rezeption war zudem wenig lösungsorientiert. Für denselben Preis findet man deutlich komfortablere Unterkünfte – das ist zumindest meine Erfahrung. Für mich war das eine große Enttäuschung. In diesem Hotel sollte man sich auf unerwartete Zusatzkosten einstellen: Selbst für Dinge, die in günstigeren Hotels selbstverständlich sind, wird extra berechnet – etwa 5 Euro für Hausschuhe oder 25 Euro für den Parkplatz. Auch das Frühstück, für das man zusätzlich zahlt, ist völlig durchschnittlich und rechtfertigt den Preis nicht.
Ich werde definitiv nicht wiederkommen. Die Rezeption war zudem wenig lösungsorientiert. Für denselben Preis findet man deutlich komfortablere Unterkünfte – das ist zumindest meine Erfahrung.
- Jean-François (6/5): -
- Slyvka (10/5): -
- Steinmüller (8/5): -
- Jamiyansuren (8/5): -
- Dieter (10/5): -
- Jörg (8/5): Gutes Hotel jederzeit gerne wieder! - Sehr gut Eine Auszubildende ohne Erfahrung zum Nachtdienst ungeschickt/unverantwortlich sollte man verbessern
- Hitomi (8/5): -
- Saskia (9/5): -
- Tolga (10/5): -
- Tolga (10/5): -
- Silvia Guidi Damiani (9/5): perfeito sempre! - ja nos hospedamos outras vezes e amamos ficar aqui, confortavel, bom custo beneficio, otimo cafe da manha, e a localizacao e muito boa, mini bar free tambem agrada muito!
- Heike (10/5): -
- Raivis (8/5): -
- CAGNES (7/5): -
- Ebru (7/5): Eigentlich bin immer gerne dort. Wsr sehr oft dort, aber dieses Jahr finde ich die Hygiene nicht sooo Toll, könnte besse - Lage Sauberkeit könnte besser werden
- Ströbel (9/5): Businesshotel mit Wohlfühlatmosphäre - Sehr gutes Frühstück, große Auswahl, Saune und Fitnessraum, großes Zimmer, super Matratze, nettes Restaurant für abends
- Roland (9/5): -
- Julia (9/5): -
- kyla (10/5): -
- Anja (10/5): Prima für Städtetour - Das Zimmer war sehr geräumig und neu ausgestattet. Große Dusche. Es war soweit alles sauber und ordentlich. Das Personal war sehr sehr freundlich. Gibt eigentlich nichts
- Ralph (9/5): -
- Michael (10/5): -
- Anna Katarzyna (8/5): - Frühstück- keine 4Sterne Hotel Frühstück
- Katja (8/5): -
- Katja (8/5): -
- Bärbel (8/5): -
- MontseyMiguel (10/5): - War super
- Sascha (8/5): -
- Zurabi (8/5): -
- Astrixy (7/5): - Ladestation fürs Auto war nicht funktionsfähig. Das Problem war bekannt, dennoch hat die Rezeption nicht darauf verwiesen, sondern uns den Schlüssel für die Ladestation ausgehändigt. Absolut unnötig
- Andrea (8/5): -
- Shreya (7/5): -
- John (3/5): Poor - Room was OK. Clean. Reasonably quiet. When I made the reservation, the facilities offered included ‘bar’ and ‘restaurant’. When I came to try to use the bar and restaurant on Wednesday I was told it was closed for ‘private’ function. Breakfast that morning was also served in reception area rather than in the restaurant, which was odd. Nothing was said about closures when I checked in. Also, the stairs to all the floors was closed and everyone had to take the lift. When I asked the receptionist on Wednesday evening what was going on, she said it would be like this all week. It was due to the German womens football team staying in the hotel. Big deal! She also turned to her during our conversation colleague and used the German word ‘schiessen’ which I understand may mean ‘shit’ - clearly she was referring to me. I think to take the full cost of the reservation and then remove access to some of the facilities is disgraceful. Poor management and poor communication. Are the German womens football team so special that they cannot mix with other human beings?
- Merve (7/5): -
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