Bahia Principe Grand Aquamarine - Adults Only - All Inclusive
Location: Carretera Arena Gorda Macao, Punta Cana, La Altagracia, 23000, Punta Cana, DO
Star Rating: 4 Stars
Property Type: property
About this Property
Experience the ultimate getaway at Bahia Principe Grand Aquamarine, where relaxation meets adventure in stunning Punta Cana.
Indulgent Spa and Recreation
Unwind at our full-service spa with massages, body treatments, and facials. Dive into fun with our outdoor pool and thrilling waterslide before trying your luck at our exciting casino for a perfect end to the day.
Culinary Delights
Savor international cuisine at Acuario, one of 13 on-site restaurants, or grab a refreshing drink at one of our beach or poolside bars. Each morning, enjoy a complimentary buffet breakfast to kickstart your day.
Luxurious Accommodations
Stay in one of our 498 air-conditioned rooms featuring private balconies, minibars, and modern entertainment options. Complimentary Wi-Fi keeps you connected, while sumptuous bathrooms with jetted tubs enhance your stay.
Book your indulgent escape today!
Important Information
- Children 18 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Free in-room WiFi has a 3-device limit.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Full-service spa
- Fitness facilities
- Nature reserve
- Newspapers in lobby (surcharge)
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Casino
- Wheelchair accessible
- Outdoor furniture
- Picnic area
- Steam room
- Fitness facilities
- ATM/banking
- Free breakfast
- Safe-deposit box at front desk
- Free use of nearby fitness center
- Full-service spa
- Smoke-free property
- Wedding services
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Waterslide
- Snack bar/deli
- Miniature golf on site
- Racquetball/squash on site
- Sailing on site
- Scuba diving on site
- Snorkeling on site
- Surfing/bodyboarding on site
- Volleyball on site
- Free self parking
- Beach umbrellas
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Free buffet breakfast
- Newspapers in lobby (surcharge)
- Electric car charging station
- Water dispenser
- Nature reserve
- Reception hall
- LED light bulbs
- Recycling
- Eco-friendly cleaning products used
- Outdoor entertainment area
- Casino nearby
- Bicycle parking available
Rooms Available
-
Junior Suite (Superior)
1 King Bed OR 2 Double Beds
296-sq-foot room, balcony with pool views
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker and minibar (stocked with some free items)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
-
Junior Suite (Superior)
1 King Bed OR 2 Double Beds
296-sq-foot room, balcony with pool views
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker and minibar (stocked with some free items)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
-
Junior Suite (Superior)
1 King Bed OR 2 Double Beds
296-sq-foot room, balcony with pool views
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker and minibar (stocked with some free items)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Sofa bed
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
-
Junior Suite
1 King Bed OR 2 Double Beds
296-sq-foot room, balcony with garden views
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker and minibar (stocked with some free items)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
-
Junior Suite (Superior)
1 King Bed OR 2 Double Beds
296-sq-foot room, balcony with pool views
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker and minibar (stocked with some free items)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
-
Junior Suite
1 King Bed OR 2 Double Beds
296-sq-foot room, balcony with garden views
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker and minibar (stocked with some free items)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
-
Junior Suite
1 King Bed OR 2 Double Beds
296-sq-foot room, balcony with garden views
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker and minibar (stocked with some free items)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
-
Junior Suite
1 King Bed OR 2 Double Beds
296-sq-foot room, balcony with garden views
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker and minibar (stocked with some free items)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
-
Junior Suite (Superior)
1 King Bed OR 2 Double Beds
296-sq-foot room, balcony with pool views
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker and minibar (stocked with some free items)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
-
Junior Suite
1 King Bed OR 2 Double Beds
296-sq-foot room, balcony with garden views
Internet - Free WiFi (25+ Mbps; 3-device limit)
Entertainment - Plasma TV with satellite channels
Food & Drink - Coffee/tea maker and minibar (stocked with some free items)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, single sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Separate bathtub and shower
- Free WiFi
- Hydromassage showerhead
- Bedsheets provided
- LED light bulbs
Guest Reviews
- Jhonny (6/5): -
- Cruz (9/5): -
- conksandben (10/5): Amazing Hotel, amazing staff and amazing food. - We had the most amazing experience at the Aquamarine. It was our first experience a Bahia Principe and loved every minute. The staff were so happy and kind and could not do enough for you - nothing was too much trouble. The only place we had an issue was in the Indian Thalia - the food was plain awful - we sat there for an hour with only water and then when they eventually took our order it came out cold and rock hard chicken! The staff in there were quite rude at times with not very helpful and would not return to that restaurant on our next visit! They were not even bothered that we walked out after recieving our main due to the quality of it being not good. Some of the staff went above and beyond like Issac and the staff in the buffet were always brilliant and helpful too. The accomidation was fine could do with a lick of pint but that didn't phase us as we spent little time in our rooms and they were really clean with a daily clean and change of towels. The majority of à la carte were fantastic food. The only bit of feedback was the entertainment programme could do with a two week rotation instead of one as if you come for a fortnight you same the exact same thing twice. Overall experience was brilliant we have already booked on our return for next year with family. Thankyou to all staff for making our stay fabulous and I would definately recommend the aquamarine - for what you pay it's amazing!!
- joannewalsh69 (6/5): Couples stay 2 weeks - Currently still on holiday, weather is sunny and really hot. Plenty of sunbeds to lie on all day round the pools . We mainly go by the quiet pool as it does get rather noisy when the entertainment team arrive. Room is nice we stayed in the more recently refurbished. Nice and spacious. Seperate shower and toilet in bathroom . Mattress a little too hard for our liking . Food is generally ok and there is lots to choose from . Although can be a little bit cold , there is a microwave to warm things up though. There are also lots of different restaurants you can book into and as many times as you like . We have eaten in the meat and the Greek and a la carte so far . All nice and less busy than the main restaurants but they do get booked up quite quickly. This is not a quiet hotel. The corridors can be quite noisy at night with slamming doors . This is not the fault of the hotel but the people who think its acceptable to shout in corridors at 3am in the morning . Given this is adults only I do struggle to understand the thought process of why an adult would do that . I appreciate its their vacation to but a little respect for other holiday makers wouldn't go a miss . We did venture over to the village , there are some shops for souvenirs but they are quite pricey . The shops in the hotel are also pricey but handy if you forget something as an emergency purchase. Pools are warm and refreshing . 20 mins from the airport . You can also use Ambar for some of the restraunts. This is a very big complex . There are regular buggys to take you where you need to go but if you enjoy a nice leisurely walk then it is only 10 mins walk to the beach . If you struggle with mobility issues I would advise to use a buggy . Staff, some members are quite polite and nice and some dont want to talk. Also some staff members can be quite nosiy when arriving for work in the early mornings , I can only presume they are exited to be in work and really love their job ? Beware of the mosquito bights bring your repellent and also make sure you bring high factor sun cream . All in all the holiday is OK. But we probably wouldn't come back to the aquamarine. We would however probably try the Ambar instead , seems more modern and seems less lively.
- kurts334 (8/5): Huge Resort, Very Nice Although Not 5-Stars - My wife and I stayed 11 nights in May of 2026. This is a very nice 4 star resort. It's not a 5 star as its claimed to be. Property is very clean but showing some wear. Room also dated, yet it had all we needed. Our king pool view room was good size with seating area, and we liked having two sinks and shower stall in the bathroom. But rooms are due for a re-do. Liked that our arm band was the room key, so we did not have to carry a room key card. Room doors seem to swell due to humidity I suppose so had to slam door hard making a lot of noise to close. Beach was nice. They did a great job cleaning up the sea grass every morning. But there was not enough space on beach or umbrellas, so finding spots in the shade was difficult. Also, chairs were very close together, so when someone was smoking for example, you knew it. To get a good spot at the beach you needed to reserve with your towels by 6AM. Signs said reserving chars was not allowed but everyone did it, so you had to to get a chair. Pool was not as crowded as beach but still needed to reserve early if you want any shade. This was a huge resort with many other sections. Information was not clear what you could and could not use at other resort areas. Pools and beach areas were off limits at other Bahia resorts, but most restaurants could be booked. But wish they would provide written instructions for what is and is not available at the other resorts. Golf cart transportation was excellent, and drivers would go out of their way to help you, but I think we prefer a smaller resort where everything is walkable distance. Got old waiting for carts. In summary, I think we personally prefer smaller and more intimate resorts, plus we like seeing new places so it's not likely we'd go back here again.
- Dreamer643878 (2/5): Rude staff - Beach is stunning only thing I loved about our holiday. Room: dated, bed hard yellow stains, bearable with a topper. Sockets loose in wall, toilet leaked, ironing board broken. It needs refurbishing. Room kept clean, cleaner was lovely Spa was beautiful massage was fantastic I don’t class coffee from a vending machine 5 star. I know you can go to another hotel to get coffee. Aquamarine hotel staff some were friendly but felt very unwelcome at our hotel all because one waiter took a dislike to my husband. I felt very uncomfortable, being pointed at as you walk by is intimidation and I do not expect that when I go away on holiday. Cups around the pool are not clean bring your own. We tipped all the time, some of the staff just don’t want to be at work! We have never experienced this any where else in the world. Buffet food was okay very average for a 5 star hotel. Staff always friendly in there. Lots of choice of restaurants the only one we liked was Nomad and that was because your food comes out hot.
- Amanda (10/5): Excelente estadia, não tem nada que não temos gostado! - Da receptividade dos funcionários, extremamente educados, solicitos e atenciosos, todos eles. .
- 701leannet (10/5): Love this resort - Love the Bahia experience. Property is well maintained, food is excellent, staff are amazing. Trollies to take you around. So many things to do. Our room was a little outdated but my daughter and I had an amazing time. Our second time at the same resort.
- Miles (7/5): -
- W1169SOkaties (2/5): Housekeeping steals your belongings. - If I could give 0 stars I would. I am going on every platform I can and letting future visitors know what goes on at this resort. My second day here, housekeeping stole my $180 perfume and my shampoo/conditioner. I made an incident report that night. It is now 5 days later and I am being told “we asked the workers and they said they don’t have it” Well of course if you ask someone if they stole something they are not going to admit to it and loose their job. They told me if it wasn’t locked up in the safe there isn’t anything they can do. They are completely fine with their housekeeping being thieves. I will NEVER EVER recommend this resort to ANYONE!
- Caroline (10/5): - Quarto, comida, piscina, funcionários, tudo impecável A banheira não estava funcionando tão bem, e não foi trocado o sabão, somente isso.
- loveplaya (2/5): Horrible first impression - My 1st time to Punta Cana and this resort. It will be my last. I arrived today almost 2 hours ago and still sitting in an unair- conditioned lobby because even though I've shown them my reservation and they have confirmed I have one it doesn't show in their system. Until they can get it resolved they won't give me a room and they have no idea how long it will take. The concern and hospitality has been zero. Shame on Bahia.
- irynah78 (10/5): Wonderful time at Aquamarine - We have been to Bahia Principe Punta Cana before, and this time we stayed at Escape Aquamarine—it was a wonderful experience. The restaurants offer fabulous food selections. Breakfast and lunch at the buffet had a great variety of choices. The beach was beautiful, with plenty of space to relax. A couple of days were rainy, and there was some seaweed on the beach, but it was cleaned up regularly. The rooms we had were a bit outdated, but staff were quick to fix anything when needed. Everyone was very helpful even if they didn’t speak English, they would find someone who did. Overall, it was good value for the money, and I would definitely recommend a stay at Aquamarine.
- N4635XSrobertl (10/5): We will be back at Aquamarine Bahia Principe. - What a beautiful resort. A 5 for us. loved everything about this resort. Our rooms to the food to the staff, especially Coralina and Maria serving in the buffet and Juan in the pool area getting us our drinks. Beautiful well maintained resort. All employees were very helpful and pleasant. All in all a very lovely time at Aquamarine.
- jeffsK6715VN (10/5): perfect getaway - My wife and I stayed at Bahia Principe Aquamarine from April 16th to the 23rd, and after reading some negative reviews, I honestly don’t understand where they’re coming from. From the moment we arrived until the day we left, the service was exceptional. The food was consistently good, and the entertainment added to an already great experience. We stayed in Building 71, which was perfectly located—close to everything and very convenient. One highlight of our trip was renting a beach cabana at the Aquamarine beach for two days. It included wine, a fruit tray, and attentive service throughout the day, with ice always available for our drinks. I especially want to recognize Liciana at the beach. Her service was truly outstanding—friendly, attentive, and professional. She made our experience even more memorable. I sincerely hope her hard work and dedication lead her to a management position one day, because she absolutely deserves it. Overall, we had a fantastic stay and would gladly return.
- steve_aka_El_Toro (8/5): Good times - I spent two weeks at the resort for the seventh time. I would say some things are changing with Hyatt Resort now taking over the operation of the resort. I always request a lower floor in building 85. Upon arrival, they had me on the third floor, which my legs can not do. They suggested building 72103 for a temporary fix for the night, until they could see what would be available for building 85 the following day. Their is a lot of construction going on with buildings being gutted. Building 72 should be next, because no one should be given a room there. When the guests above have a shower, the water cMe through the ceiling dripping into the tub. The caulking is basically gone and the gaps are noticeable. The beds are like bricks. The balcony looks onto the construction. No one who paid good money should have to endure any nights there period. I got out the next day thank God. Thank you to Wagnor at the front desk !!! I stuck to the buffet as my go to. It never disappoints. The food is very good. The soup is amazing. The staff is so warm and will assist in any desire to accommodate your needs. A shout out to Germain & Ulyssa who are always so nice. Kudos to the rest of the staff. The Sports Bar offers an amazing cheeseburger and chicken wings. The playoffs are on and 🏒 is a must. The staff is very warm and welcoming there. To the gardeners who work tirelessly on keeping the grounds maintained ... you are truly amazing. A huge task but they always get the job done. The tram system which transports guests to different locations is excellent. Sometimes there is a language barrier misunderstanding, which is understandable. I would like to do a shout out to LEO who saved me after being kicked off a tram in the middle of the resort, trying to get to the front gate to go golfing. I had surgery on the leg and can not walk too far without limping. Leo, your amazing. The entertaining staff are truly the spoon the stirs the pot. They go from 11am till 12pm. They have unreal stamina. 👏 They interact with all the guests. They encourage everyone to get involved. Kudos to you 👏 I heard a complaint from another guest regarding a topper for their bed. They have back issues and put in a request while originally booking their trip. They are a returning guest. They never did get the topper. They may not come back as they enjoy a good night's sleep. To all the Belle Provance guests who think their stay is more important than other guests. Get a life. Find an island where you can all go to. Merci buckets. All in all, a good stay.
- 118nellier (10/5): Great hotel - Had a great stay here the buffets are good, the rooms are nice and big the beach was beautiful and well kept. Our cleaning lady Ignacia was very good and kept the room clean I also want to mention Carolina too who was good too!
- juliabJ8819VL (8/5): Great staff and sweet, friendly kitties - Everything was good. There are a number of cats. They are so sweet and friendly. We brought cat food, but sadly, not enough. I wish the hotel took care of them - they don’t even have fresh water. These sweet kitties should be cared for, they are friendly, and beautiful animals. One of the staff here told me that the hotel “gets rid of them”. I sincerely hope that is not true. If you love cars and are coming to this resort, please consider bringing some cat food for them. 🩷
- HeatherBoudreau (10/5): Wonderful Vacation at Aquamarine! - We just came back from another amazing trip to Aquamarine. We have been between Aquamarine and Ambar many times in the past. We always liked the food at Aquamarine, but we noticed many improvements this time in both buffet as well as the grill around the pool. Many options on where to eat. The staff were amazing as always. The resort is very clean in lobby and hallways, etc. Our room was cleaned and stocked daily. Shout out to the cleaners. The entertainment at the pool was fun and engaging as always. Bartenders and servers were great, and we never had to wait for a drink. Washrooms beside the beach and pool were always clean while we were there. We ate at MEAT and the meal and drinks were great. We ate at Nikkei Mashua and there were some changes to the menu and no signature drinks this time, but it was very good. We ate at Rodizio and the food was great. If you do not like cats or have a fear of cats, you may want to go somewhere else. There are a lot of cats wandering around. I thought they were cute and they were not in any way bothering us on our trip but thought I would mention for someone who may not feel the same way. Trolleys to the beach or anywhere around the resort were plentiful and the drivers were amazing. Always a clean towel available at the exchange hut. Check in and out was fast. The Bahia app works perfectly while at the resort for booking a la carte and looking for what entertainment is happening that day, etc. Never an issue with the free wifi throughout the resort. My only critique would be adding a few more umbrellas around the the pool. They have added a lot more loungers so finding a seat was not an issue, but it gets really hot at the pool and a few more umbrellas would be perfect.
- Ana Roberta (8/5): Crítica construtiva - Localização, limpeza, custo- benefício, conforto, instalações, comodidade, restaurantes. Não há ducha higiênica no banheiro da suíte, senti falta de comunicação do hotel em português . Percebi que não aproveitei todos os recursos por essa dificuldade. Um exemplo foi que não lanchávamos a tarde, por não saber onde estaria sendo servido ou onde poderíamos pedir e os funcionários não demonstravam muita paciência com nossa dificuldade. Também não há tomadas ao lado da cama, tivemos que desconectar aparelhos do quarto para carregarmos os celulares. Como ideia, também achei que os ônibus de passeio que vem nos buscar no saguão, poderiam ficar na entrada e todos os turistas serem levados a ele de carrinho de golfe. Seria mais rápido e prático do que o ônibus que é maior e mais lento entrar e passar por todos os lounges para recolher pessoas.
- yolanded909 (10/5): Amazing week at Aquamarine - We just returned from a week at Aquamarine. This was our second trip, as part of a group of six. We were happy to see that Isaac was still part of the entertainment crew. He has a wonderful way of making everyone feel special. We added some new favourites, Lisianna at the pool, gave us fantastic service. She is so cheerful and hard working. I was very impressed. All the staff are friendly and welcoming. I love it when the Domincans say "welcome home" to us Punta Canadians. A few other highlights were Vianellis (I hope I spelled that right) from the entertainment staff, Ingris from Flamboyan, and German from the buffet. Thank you all for a wonderful week.
- alandJ2295YV (4/5): Not worth the money - I rarely leave negative reviews, but this experience needs to be shared. We stayed at Aquamarine Resort expecting a high-end, well-maintained property, but what we got was far from it. We specifically booked a room with two beds, assuming—based on how the resort presents itself—that we’d be placed in one of the renovated villas. Instead, we were assigned to Villa 71/72, which are clearly outdated and not up to the standard you’d expect for the price. It honestly felt misleading. If some villas are not renovated, that should be clearly disclosed before booking—not something guests find out after they arrive. To make matters worse, when we raised the issue, the customer service was extremely disappointing. The representative we spoke with was rude and dismissive, which only added to the frustration. For a resort that markets itself as luxury, this experience felt like a bait-and-switch. I would strongly recommend that future guests double-check exactly what room they are getting—and that management seriously addresses both the condition of these villas and the way guests are treated. Very disappointing overall.
- nathaliecL6252FR (4/5): My bad experience at Bahia Principe Aquamarine Punta Cana - The Bahia Principe Aquamarine Punta Cana present a beautiful exterior and stands out for its overall cleanliness. The grounds are well-maintained at all times, and the outdoor facilities are pleasant, especially the pool and the beach, both of which are very attractive and inviting. However, several aspects significantly detracted from the overall experience. Upon arrival, the check-in process was extremely long. We were even asked for a $20 tip to get our room immediately; it was 2:30 PM, and check-in was at 3:00 PM. We refused, which was a rather disappointing first impression. The room had several shortcomings: no bedspread (only a sheet and a stained foot warmer), no washcloth, and a sofa with stained cushions. The number of electrical outlets was insufficient for charging electronic devices. On the balcony, the paint on the chairs is peeling, giving an impression of neglect. Furthermore, essential items are frequently missing from the room, such as washcloths, soap in the shower, or even Coffee Mate. The minibar is very poorly stocked with alcohol, containing only beer. Moreover, we constantly had to request that it be refilled. No snacks are offered, and only large bottles of water are provided, which is inconvenient. The lobby staff is unhelpful and rarely smiles. You often feel like you're bothering them, and basic greetings, like a hello or a smile, are rare. Making reservations at the a la carte restaurants is also problematic. The reservation website is unreliable, and it's often impossible to book or modify a reservation despite available tables. The staff on-site seem unwilling to help. Some restaurants, like Mashua and Rodizio, are disappointing: dry, tasteless food with bits of fat on the plate instead of meat. The dishes are lukewarm at best, and the service is unfriendly. The house wine is tasteless; it seemed diluted. As for the main buffet, it's large but offers nothing exceptional. The food is very ordinary, often lukewarm, and the accompanying sauces are never labeled. Canned fruit is available, but very little fresh fruit. The croissants and muffins, wrapped in damp plastic, give off a strong fishy odor, which is particularly unpleasant. The only positive point: the staff at the buffet reception are friendly. The resort doesn't offer enough umbrellas at the pool and beach. You have to get up very early to ensure you get chairs in the shade. In short, despite a beautiful and well-maintained resort, several shortcomings in service, room maintenance, and food quality detract from the experience. The Aquamarine is not a five-star resort and should not be marketed as such. Thank you.
- judithg968 (10/5): Great experience! - We can't complain, our experience was amazing. Everyone at the resort was kind and helpful. We were there for our anniversary, and the staff ensured we had a great time, which we did. The resort is clean and well-maintained, and the food and activities were also excellent. Our room was impeccable. The location was great and had a stunning beach. I loved the fact that they had the "SHHH" signs, because people were respectful and there was zero noise outside our room.
- W6946QHmarkc (6/5): Sunny, mid resort - “Can we sit here?” “Not unless you pay extra” “Can we get this?” “If you want to pay an absurd mark up” “Can we eat dinner at one of your à la carte restaurants that serves microwaved food and watered down wines?” “Absolutely” Staff was really nice. You’re not really getting access to a “resort,” but if you want to eat lots of buffet food and drink cheap liquor by a slightly scummy pool: go for it!
- V7147VTnancyg (8/5): Just OK - Aquamarine needs updating the Punta Cana section looks nice but it’s for people with children We’ve been to the resort of Bahia 11 times but we are ready for some place new
- Jana (8/5): Wir waren sehr zufrieden. - Das Bett war sehr bequem, wir haben uns wohl gefühlt. Das "All Inclusive" ist hier gross geschrieben - sogar die alkoholische Getränke und Cocktails waren dabei! Strand ist unglaublich schön - Liegen hat es genügend. Das Zimmer und allgemein die Einrichtung ist in die Jahre gekommen, aber wir fühlten uns trotzdem wohl. Es entspricht nicht der Kategorie 5 Sterne.
- STAICOS (5/5): - Como siempre el personal y la gastronomia general,no a la carta Es la 4° vez que vamos a un bahia principe. Siempre elijo vista al jardin por tranquilidad y naturaleza. Aquamarine es horrible ruidosa y frente a una pared, decepcipnante. Creo que no vuelvo a un bahia principe
- Vladimir (9/5): -
- HENRI (8/5): - La distance pour aller à la plage
- Carrie (9/5): Great weather, beautiful facilities and accommodating staff - The cleanliness, the staff, the choices for food and drinks. Juan was our favorite at the pool! Liked the adults only area. The rooms were very clean but could use updating. Our bed was fine but some others on our trip didn’t like them. It was also loud at night so you may want ear plugs.
- Erick (10/5): Muy buena, la recomiendo - La atención y amabilidad del personal
- Joseph (10/5): Volvería mil veces más. - Me gustó todo, el personal super amigable. El DJ de la discoteca no me gustó, y el restaurante chino, ya que el piso estaba sucio y resbalaba y a pastaba aguas sucias.
- Caraballo (8/5): -
- Nicolas (3/5): No es un lugar recomendable ni solo adultos - En primer lugar, se debe dejar en claro que no es un hotel solo para adultos. Hay sietes hoteles en Bahía Príncipe, totalmente interconectados entre sí y que comparten espacios comunes y bajada a la playa. En la playa, nadie controla sí familias con niños están en la sección de Aquamarine, no viceversa. En segundo lugar, la comida del buffet deja mucho que desear, tanto en términos de calidad como de higiene. Vimos cómo se caían cubiertos al suelo mientras preparaban las mesas, y esos mismos cubiertos se volvían a poner en la mesa. También vimos cómo una empleada que reponía comida en el buffet, al terminar de reponer, empezó a comer con sus manos de allí mismo. Adicionalmente con respecto a la comida, nunca creímos pasar hambre en un all inclusive, pero nos sucedió. El supuesto coffee service que debería estar disponible de 7 a 23 horas, a las 15 o 16 ya no contaba con más comida, y a las 18 o 19 desconectaban la máquina de café hasta el día siguiente. Al consultar sobre esto, se nos dijo “tienen que venir temprano porque la comida vuela”. Esto fue verdaderamente de lo más insólito; en un all inclusive la comida tiene que estar disponible cuando uno desea, y no ser uno quien corra atrás de ella cuando ésta aparece. Otro punto terrible fue el sistema de grifos y aire acondicionado. Los grifos funcionaron algunos días solamente con agua caliente, otros con agua fría. Pasamos 9 días y nunca se arregló. El aire acondicionado, por su parte, era encendido por el personal de servicio a la habitación, aún cuando lo encontraran apagado, y lo dejaban encendido durante horas, a máxima intensidad. Esto nos ocasionó enfermarnos al llegar mojados al dormitorio, tanto de la piscina como de la playa. Finalmente, algo común a otros all inclusives, pero todo cierra extremadamente temprano. A las 17-18 ya no se puede usar prácticamente nada de las instalaciones (piscina, canchas deportivas, etc.).
- Matias (2/5): -
- Rafael (10/5): Estadia Maravilhosa - tudo excelente vale muito a pena.
- ermannod474 (8/5): Wish to go again soon. - Very nice resort for adults only. Getting old and will need some work done it. Food is good but not as good as the Ambar. Entertainment team is great.
- Ivelisse (7/5): - La comida La bebida
- Cesar (9/5): - Hotel muito agradável, com muitas opções. Há limitações para os hóspedes, descobrimos que não podíamos acessar alguns lugares. Talvez o hotel devesse limitar as área que os hóspedes não podem ir, pois há várias facilidades que não são permitidas.
- alexandermX8679CO (6/5): Overall not bad, but you clearly get what you paid for. - The resort’s location is excellent. However, due to its large size and the fact that several resorts are combined into one complex, distances to restaurants and the beach can be quite long. The property is very clean, and the staff does a marvelous job keeping everything well maintained. The room was spacious but dated. Hot water was only available at certain times, and although there is a TV, there were no English-language channels at all. The bed was comfortable and definitely not too hard, despite what some other reviews have mentioned. My biggest issue was the strict separation between the different resorts. On the beach, guests are only allowed to stay in their designated section. On my first day, I was politely asked to move because I hadn’t noticed I was in the wrong area. Interestingly, on my second day, while I was in the Aquamarine beach section, a large group from another resort was sitting directly in front of me and was not asked to move, which felt inconsistent. The evening entertainment is quite diverse, but if you try to enjoy a performance at one of the other resorts, you are unable to get drinks or food, which is frustrating. There are plenty of restaurants to choose from, but the quality varies significantly. While the Mongolian and Mashua restaurants were very good, the Meat restaurant was disappointing. The menu and food preparation there really need to be reconsidered. Service overall was good, though not exceptional. This was my first trip to Punta Cana, and next time I will likely choose a different, smaller resort.
- d0t0ny (10/5): Enjoyable resort - Nice resort, buffet food was good with a large selection. Pools were great. Entertainment was decent. Shop on line for excursions, I was not happy with AmStar excursions.
- 63elenr (8/5): Great Service, Spacious Rooms, and a Few Beach Limitations - The hotel has simple but spacious rooms, and the pool is huge. The buffet is well served and offers a good variety of food. The staff and attendants are very helpful and friendly. Another positive highlight is the Portofino restaurant, an Italian restaurant located inside the Bahia Principe Ambar hotel. The staff there are extremely helpful and friendly, and the food is delicious. The only downside is the beach. It is a bit far from the hotel, and you can only use the area designated for your hotel category, since there are other hotels from the same chain. When you arrive, sunbeds are already marked with towels even if no one is using them. The beach area reserved for the Aquamarine is very small and there is almost no shade. It is worth mentioning that the hotel offers a late checkout option of up to 5 hours, costing USD 10 per additional hour. Other than that, I have nothing else to point out about the hotel.
- davedT8911HL (6/5): Bahia Principe VIP bracelets - This was our 14th trip to the BahiaPrincipe Chain. Well years ago we bought into the fact if you travelled 10 time to one of their resorts you were rewarded with a VIP braclet upon signing in a a guest. The bracelet just showed you were a frequent visitor and allowed you to go everywhere in the resort. Bars and restaurants. Most of the Privilage club carneys left you alone. Well this trip we were expecting the same treatment and we were extremly disapointed. This being our 14th trip and most trips we talked others into going with us. So without reservation I would say us and our groups have spent well in excess of $80,000 dollars over the years. Like I say we were Bahia junkies. Now this trip we were greated with uh no, no longer have VIP. So we began our vacation. First day at the beach we went to the restaurant by Amber at the beach. I must say we have eaten at ths restaurnat well over 20 times. This time while my wife was using the restroom I was greated by a rather unfriendly woman in charge and she kicked me out of the restaurant. Mind you she was considerate and let me finish. Imagine that getting kicked out a restaurant you visited many time. Everyone around our table heard this and it was rather emabrasing. So after a week we returned home wth a little disapointment. What the Bahia Principe Team needs to understand we along with many other help build your Empire by being LOYAL. Unfortunatly Bahia does not understand LOYALTY and they have shown us none. So would we come back to the BAHIA if the price was right probally but were looking around and were not commited to being LOYAL as no LOYALTY was shown back. So ae we get older and are going to be traveling more I just would like the Bahia Chain to know we are booking with my brother and sister inlaw at the JOIA PARASIO IBEROSTAR in the Myan Rivera, Mexico. 4 of us just under $20,000. So we as a very small group know we wont have that big of a dent in Bahia making money but we do have a say in where we send our money. And from here out after this trip we just might be IBEROSTAR fans. So over the course of the next 5 years Bahia by cancelling the VIP program you are loosing well over $100,000 bucks. Plus whomever does not go because of your treatment of guests well that not my problem. Most of the staff are extremly frienly but many things have changed and not for the better. Anyways thanks for the great memories..
- Fithayward (4/5): Dirty, smelly, rude staff …spend a bit more go elsewhere! - We left after one day! We upgraded and paid the difference to go to the BP Esmeralda….even thought it was not an adults only it was 100 times better than Aauamarine. Aquamarine is dated, moldy, run-down. Rooms smell horrible and are damp and wet. Staff are so incredibly rude….we felt like we had gone back to university days and getting the cheapest resort we could afford! They actually pointed to our building and said go to your room - no one to help at all! All “premium” alcohol (they consider cheap Canadian Club to be premium) and upcharge $9 USD a drink. It is a joke at this resort…..horrible!
- SillyGirl4u (8/5): Overall Good - Just got back from Punta Cana and stayed at the Bahia Principe Aquamarine. Overall, it was great. Few issues but none that would not make me come back. The resort is much bigger than what I am comfortable with but there is something for everyone. I would recommend block 80 for the rooms if you want to be close to pool, buffet and large lobby. There are lots of cats frolicking about but they leave you alone. Most are quite cute and friendly and seem pretty healthy! The staff are friendly, the rooms, hotel and grounds are very clean. The buffet food is awesome and has a great selection. The à la carte restaurants are very good - try the Mongolian which is new! We did wait over an hour for our table at Limbo and the service was mediocre. The service at the Mexican was terrible and very slow and the food was ok. The Beach restaurant which is the Mexican restaurant always appeared dirty at lunch and service was not good. Tipping is something that has been ingrained to receive better service in some areas and you might even be ignored which is not right. I only had pesos with me fir tipping which is fine. We took an excursion which I would not recommend. The Marinarium - not worth it. The bus was late, getting onto the boat took close to an hour for a half hour snorkel in very murky and crowded waters. ..saw NO sharks and one stingray. A tiny sandwich and some drinks and a waist deep swim which was to your neck and water was so murky! We went on the tour operator's suggestion - they should know!! Been on great excursions but this was not one of them! The weather is great and make sure you bring lots of sunscreen and bug spray for the evening!
- 266nancyr266 (8/5): This was my return visit - This was my second trip to this resort, and we came back because we had enjoyed our first visit. This time, along with my boyfriend, I travelled with 2 sisters and a friend. Once again we had a wonderful time. The weather was perfect. The rooms were lovely. The service was great. This time we went to the resort spa for massages. Honestly, the massage was slightly cheaper than what I pay at home, and every bit as good. Sadly, I have a bone to pick with the TV. It went off completely for two and a half days. But besides that, we had a great time. I bought some larimar bracelets and earrings. Larimar is a beautiful pale blue stone found exclusively in the Dominican Republic. I haven’t taken my bracelet off since I put it on a month ago. My usual advice is to be generous with tips. We tip at home and we should tip wherever we get good service, and that’s the case here.
- Erika (10/5): Maravilloso - Las comidas en el restaurant bufet muy buenas y variadas. Buena bebidas. La buena atención del personal, amabilidad Nada
- torontokidsk (8/5): Great vacation! - This is my second time staying at this franchise. We stayed on the other side of the island last time. The a la carte restaurants in my opinion are absolutely amazing. I'm not a meat eater but I eat fish. It was always perfect. The ocean is amazing. Do not expect flat water because you're on the ocean side and there are waves coming into the shore. They are fun to experience. The grounds are maintained extremely well. Yes, there are a few mosquitoes here and there. They spray ecologically but not overdoing it. The buffet has a lot of variety and the quality was good. I started my trip off with a $10 tip at the check-in counter. The staff there was quite surprised and did everything to make sure we got the best room to meet our needs. Our overall experience was pleasant. There was nothing really negative about this place. It's a very big resort with seven hotels. They have carts to drive you around and they come quite frequently. You never have to wait more than 2 minutes or so.
- Y2007SWsaverioc (10/5): Best Value - Excellent experience at this resort. Been going there for 8 years. The a la cart meals are top shelf. One of the best beaches Ive been to
- TerryBOshawa (10/5): Good fiendly fun place to go with good food and excellent drinks - The hard working friendly staff is what makes this place. The quality of service was excellent in the bars and restaurants. Never really noticed areas of dissatisfaction from other patrons. Everyone seemed to be having fun and enjoying their vacation.Bars and restaurants were very accommodating to everyone. Have been to many all inclusives over the years and this one is one of the better ones. Only drawback is that it is a big resort but then there are many carts around to shuttle you to your destination for the day. Would go back and highly recommend.
- yakimaj2025 (8/5): Had fun! - Location wasn’t too far, Atmosphere was energetic, Rooms were clean, water was hot A/C was perfect (could use an auto setting), outdated TVs, NO ELEVATOR to gain access to upper level rooms. Value was worth the cost. No problem with noise level. Service made a promise to change room location from first entry to room when there was no elevator found but was not resolved until the 3rd day at 430pm. Lots of amenities to choose from but lack of communication about all of them, and the sister properties and what they had to offer and what could be used at those properties. WiFi is bad so paper maps and menus would be a great addition.
- Krisztina74 (10/5): - Nagyon jól éreztük magunkat, minden nap bőséges ételválaszték,, frissen sültek, finom koktélok közül válogathatnak a vendégek. Nagyon segítőkész,kedves, mosolygós személyzet . Tiszta medencék Naponta szórakoztató programok a parton, medence mellett és az esti órákban szuper barátságos animátorokkal. Örülünk hogy ezt a hotelt választottuk. Nagyon sok szép emlékekkel tértünk haza. Csak ajánlani tudom mindenkinek. Köszönünk mindent😊 A légkondicionáló miatt időnként büdös volt a szoba a takarítások után, így kértük a takarító személyzetet ne kapcsolják be. A szoba kellemes hűvös maradt így is.
- Adriana (8/5): Alles in einem sind wir zufrieden - Anlage war gross und abwechslungsreich. Restaurantmöglichkeiten hat es genügend gegeben und die App war gut. Das Zimmer war gross und bat alles was man benötigt. Es waren hauptsächlich ältere Leute vor Ort, dementsprechend auch das Entertaiment weniger für junge Leute geeignet. Und es war mega schwierig bzw nicht möglich das eine Fahrtgelegenheit in Form von Uber, Taxi oder Autos/ Busses von Touren. Man musste immer zum Maingate was sich auch als schwierig gestaltet hat, da nicht immer ein Train vorhanden war.
- N2967YIdawnk (8/5): Annual holiday - Beautiful hotel. Lovely beaches. Fabulous pools. We spent 2 weeks here and had a wonderful time. Our room faced the pool and entertainment.centre so it was a little noisy but everything was quiet by 11 pm
- D1578RIchrism (10/5): We just hot back from the Aquamarine, another great visit! - Just finished another great vacation at the Aquamarine, service was great from check in to Buffets to pool bars and all the A la Cartes! All the staff were very pleasant and helpful! Our room was very clean and the mini bar was kept stocked. The property is beautiful, the rooms although very clean could use an update but certainly wouldn’t stop us from coming back!!
- Valleyboy101 (10/5): Another Aquamarine Vacay - We visited the Bahia Principe Grand Aquamarine Nov 22 to Dec 4 with our three grown children and their spouses. The overall experience was very positive. Having stayed at this resort many times in the past, it once again met our expectations and impressed all. We have stayed at all the resorts with the Bahia complex except the Punta Cana, and Aquamarine remains our favourite. It is the best value, is clean and well kept, provides friendly customer service, decent amenities, plenty of activities and entertainment and tasty diverse food choices. The rooms are a nice size and well appointed though they have a tired feel and are in need of maintenance and or refurbishment. The cleaners did a great job and worked hard. Our AC worked fine, but expelled a lot of condensation. Bed was firm but comfy and there were lots of soft pillows. Water pressure was excellent with plenty of hot water always available. There is a whirlpool tub but we did not use it. We had a pool side view, which was great in the daytime but at night it was loud, therefore earplugs are recommended if you go to bed early. The grounds are gorgeous and very well maintained. The vegetation is varied and lush. You always feel to be in a tropical garden, no matter what part of the Bahia complex you happen to be in. We mainly frequented the pools while there. There are three, side by side and a quiet spa pool. There were plenty of loungers, with some always available. They could use more umbrellas as most people seem to want shade and if you didn’t get up early, it was hit and miss if you’d get one. The water was usually quite clear and the temp was refreshing. They clean it well every morning. The bathrooms do get crowded at times, especially the ladies, and the dedicated cleaner seems to get overwhelmed. The entertainment team was super friendly and provided assorted fun activities at decent intervals. Isaac and Ray treated us like gold but they were all great. The pool bar offered a great choice of cocktails and service was typically quick, though by the afternoon, it slowed down as small crowds developed at both the stand up and swim up counters. The servers in the pool area were excellent and we used them frequently as they rarely disappointed. They were all great, Luciano, Juan, Yorky, and Aldolpho. Luciano kept us topped up and is the sweetest girl, often calling us mamy and papy. The lobby bar had a good choice of basic hard liquor. There was a fee for anything top shelf. The bartenders were typically very attentive, though in the evenings, a short wait was not unusual. There was another bar available in the tented entertainment area in the evenings. This was also the main smoking area. Servers did make their rounds but were sometimes slow with drinks, especially in the evenings. An assortment of coffee. beverages were available from two lobby coffee machines. The coffee station also had water, flavoured water and sweets. Be advised it doesn’t open until 0700. Front desk staff were generally very helpful and friendly. We found Mikey was great! He was courteous, helpful and spoke good English. There is a (shared) modern well equipped gym located between the resort and the Ambar. It has a good selection of free weights, machine weights, cardio machines and a stretching area. The beach area is beautiful, with the seaweed not being too bad during our visit. Any that is present is quickly cleaned up early in the morning. The water was rough at times but we were able to swim often. Watch for the colour of the flags because if the red flag is up, you really are taking a chance going in for a swim. As Privilege Club members we didn’t use the Aquamarine beach area so we can’t comment directly. The beach is a 5-10 min walk from the lobby, but carts are available. The beach house buffet is a crazy spot at lunchtime, therefore we always avoided it. The buffet offered plenty of delicious choices and never seemed overly crowded. There were stations for freshly cooked omelettes and fried eggs in the morning and for lunch and dinner they changed to pasta and meat stations. The greeters and wait staff were typically very attentive and polite. Smiles and trying a little Spanish on them went a long way and got you better service. Edwin was super friendly with us and always ensured we were well looked after during breakfast. They list four ala cartes restaurants for the resort, but we’ve only ever tried the gourmet restaurant, El Olivia next to the buffet. We like it and have always had great service there. Our favourite waiter, Edwin works there in the evening. There’s a Sports Bar too which is shared with the neighbouring Ambar resort. It’s only opened in the evenings, offers outdoor and indoor seating, has games, lots of TVs and pretty a good selection of tasty pub fare. There are a variety of evening shows with early lounge type entertainment typically available and then a more traditional show around 2100. Some samplings included a circus show, retro show, silent disco, karaoke and fire show. It’s not Vegas by no means but it’s decent resort type entertainment most will enjoy. We tipped well and the service we received reflected that. It’s of course a personal choice but the staff are very appreciative and count on it to supplement their meager wages. USD, DOP and CAD (bills only) are accepted, with USD being their favourite from our experience. We would recommend the BP Grand Aquamarine every time. It is our favourite within the Bahia complex. In fact, we have our next stay already reserved and we can’t wait.
- Mariel (10/5): Hicieron del cumpleaños de mi esposo una muy bonita experiencia - Lo servicial de todos los empleados
- T-Pev (8/5): Great Spot minus bed issues - Well first I will get the bad part out of the way. We went with 2 other couples and we all had the same experience with the beds, they were the hardest I have ever tried to sleep on at a resort. We all looked to see if they forgot the mattress and it was just the box spring it was that hard. I have been to many resorts and this was the worst bed by far. Part 2 of negative was that none of our patio doors locked or had a bar on them, good thing it was 3rd floor. The check in was pretty quick and the bellboys were great as the took all our luggage up the 3 flights of stairs to our room (no elevators). The rooms were what we booked (Jr Suite) and they were fairly clean and had some items in mini bar. We were at the top of Aquamarine in the 84 area so not far from lobby. Tried 6 of the a la Carte (El Olivo, MEAT, Oriental Takara, Tequila, Portofino, Capricco) and they were all very good, we were not overly impressed with the beef at MEAT but I think our expectations might have been too high as it was good. The lemon dessert at Oriental Takara was outstanding. We did the buffet one night and it was very good with lots to pick from. One of the better breakfast buffets we have had with quality and selection. I will say the red wine quality from place to place was hit and miss, one night could not even drink it. Had no trouble getting places to sit at the beach or pool but doing it by 7am was usually the key to get a spot that had shade as well. A number of vendors on the beach but all you had to do was say no thank you and they kept going. We never used the servers on the beach or at the pool as it was good to get up and walk around a bit after those hard beds. The only thing that was confusing is we were told we could use all the pools but we tried to get a beer at the Ambar Pool bar and the bartender told us no and then him and his coworker laughed at us as we left, not cool. So where you could get a drink seemed hit and miss. Being many resort sections in that one area there was lots of areas for walking and the grounds were well maintained. Lots of cats around but none came up to us which was good. Signs said not to pat them but lots of people feeding them and even holding them and patting them so hope they did not catch anything off the cats. The check in lobby had a cashier where we were able to change out some of our larger Dominican Pesos for smaller bills for tipping. We took down some items for the housekeeping and it was the first time we had to fill out forms for what we gave them (crayons, colored pencils, etc). problem with that was the housekeeper had to find you so you could fill them out. Had a few nights the doors slamming woke me up but overall not too bad for noise. Never turned on the tv so no comments on that. Wifi worked well. Overall a great spot.
- colleenh608 (10/5): Great Vacation! - We love the DR, and we really enjoyed this resort. The food was great. We ate at the Steakhouse, Portofino, and the Japanese restaurants and would highly recommend them. The entire complex is huge, but easy to find your way around. The place is immaculate, and the staff are incredibly friendly, helpful, and hard working. The rooms are spacious, and the beds are comfy. We had some minor issues with the plumbing and the AC, and both were fixed immediately. The beach is beautiful! We loved walking for hours in the sand, and there was never an issue getting a lounger. We highly recommend this resort!
- AydaT17 (6/5): Average experience - Bahia Principe Grand Aquamarine was an average experience. While we had a great pool side room, the room itself was dirty and old. It was in dire need of updating. The daily cleaning was not really "cleaning". There were many days that were not left with new towels, and the towels that were on the floor, were not cleaned up. The plumbing needs updating. The water was scalding, no matter which way we turned it. The shower dial needed to stay in a certain place for it to be tolerable, but you could not use the faucets, so we had to get creative with brushing our teeth and washing our faces/hands. The pool area had a great vibe and there were always pool chairs available. The pool bar was one of the highlights, but the entertainment was average. At one point, the staff came around with QR codes and would not leave until you left them a 5-star review, which I did not appreciate. We were there on a girls trip, so we made our own fun. The beach was beautiful, and even going at around 10 AM, we still managed to find beach chairs. There was barely any sargassum. The food was okay. Not the best, but not the worst. Overall, for a 4 day trip, it was not a bad stay. The experience is what you make it and we made the most of it.
- QueenMcNealy (2/5): DO NOT STAY HERE FOR ANY REASON!! - DO NOT STAY HERE FOR ANY REASON!! I don’t know how this is classified anything more than a 2 star resort. BELIEVE ALL THE NEGATIVE REVIEWS as they are an accurate representation of this place. We were treated horribly since we step foot on this property. I’m not sure if it’s because we’re American or African American but it’s absolutely wrong. Our money is green just like everyone else’s. TREATMENT: Restaurants- even though we were seated first, we were ALWAYS served last! We asked for our drinks and noticed on several occasions we were served after those of different races when they were seated after us and ordered the same drinks. Rock crab was on the buffet. We asked for crab crackers. The table beside us asked after us. Needless to say, that table received theirs and we were still waiting. We asked several times after. NOTHING! We then asked for a manager and bam, crab crackers appeared. We still wanted to speak to the manager. 20 minutes later the manager came. The manager lied and said they only had 2 crab crackers which was untrue because we saw them give them to 2 other tables, 1 table already had a pair and they brought us a pair. Bars- we were none existent there. They walk right past us and offer to serve others. The waitresses don’t ask if we care for a drink. We always had to go to the bar to be served and once there, we’re still over looked. Same when at the beach and the pool. ROOMS: Antiquated!! They definitely need a major makeover. The jacuzzi tub is filthy. The dirt is embedded as we bring cleaning supplies and ours couldn’t get it cleaned. Paint is chipping everywhere, the faucet and drains are rusted. The beds are extremely hard. We got better sleep in the lounge chairs at the pool and beach! There are thin sheets on the bed. You will need to turn the air off unless you will freeze throughout the night (we got clean beach/pool towels at the end of each day to use as blankets.) The water is extremely hot. There is no cold water and no water pressure. What mini bar? 1 orange soda, 1 Pepsi and 2 beers daily. That’s it! Pillows are flat. BARS: Bring your own alcohol. The stuff included is below hell. The bottom shelf liquor like Jim Beam is an additional fee. There is no cognac, bourbon or whiskey except in the lobby bar and it’s below bottom shelf liquor. The juice for mixed drinks are very concentrated. Therefore, the drink tastes NutraSweet! We drank champagne the majority of the time. RESTAURANTS: I’m almost scared to eat anything as the food at the buffet that’s supposed to be hot is less than room temperature. There is a variety but nothing seasoned. They have crab but no crab crackers. Some of the same food in the restaurants be on the buffet. If you plan to go to the restaurants, make reservations at least 2 weeks before you get there to get the selections you like. The best thing we eat in 5 days were hamburgers from the pool’s grill. POOL/BEACH: Pool filters were never on. There was a film on top of the water so we never got in. Beach is nice. However, the vendors are overbearing. Also, in order to get a decent place to sit, u have to be up at the crack of dawn as people bring their towels and belongings and leave them for hours to hold a chair. We sat all day and towels were on the seats beside us as the people came at almost 6 pm, gathered them and left. The resort personnel need to stop allowing this. PROPERTY: Overall well kept. However, cats are everywhere. Therefore, if you’re allergic, stay away from here. Mosquitos are HORRIBLE! They eat regular bug repellent. OVERALL: I do NOT recommend this property. I wouldn’t care if they offered a free vacation here, I’ll pass! Granted good customer service makes up for a lot but that’s missing as well. Trip type
- juliedalyrn (8/5): Good adults only resort for the price. - Went with 3 friends. Booked through a travel agent and requested 2 rooms with 2 beds each. You need to remember this is a request and not guaranteed. We ended up with one room with 2 beds and one room with a king sized bed. Despite doing a check in from home, in person check in could have been smoother. The delay in part though was due to our group of 4 hoping for two rooms with 2 beds. Although check in is at 3pm, we finally checked in to our rooms at 5:30pm. Building 72 is a great location. Close to main lobby, buffet and pool. Over all quiet and not even a 5 minute walk to the beach. Doors difficult to close and close with a loud bang. Resort is extremely clean. Staff is very nice and friendly. Favorite a la carte restaurant, which were booked 10 days before departure, was MASHUA Nikkei Restaurant. Buffet was decent. The one by the beach is very busy. Staff do their best to clean the tables quickly. Beach and water were beautiful. A bit of sargassum but overall not a bother. Lots of chairs available at beach and pool. Although may not be in the shade. Bring DEET spray for bugs in the evening. The resort has a lot of cats. A little skittish but very clean and friendly. Bring cat treats! They love them.
- 770terryw (10/5): Just a great spot to relax and enjoy being treated well. - This is our favorite resort in the Dominican Republic. One small portion of a much larger complex, getting around is very easy with shuttles running on a regular basis. Aquamarine is adults only and is an excellent way for a couple to relax and enjoy life in the sun. It is the staff which make this resort so enjoyable. They always have a smile and a pleasant attitude. Any problems are resolved immediately, day or night. They are there to make your vacation as enjoyable as possible. There are several al a carte resturants and making reservations is very easy. Food is excellent weither in the buffet or the specialty restaurants. A beautiful beach is only a short trolley ride away. Miguel Ramos (one of the concierges) is always there to help if needed, weither he is on shift or at home. On check in he has our Al a carte restaurants booked before we even get our room, in fact we even talk via the internet before our arrival to discuss our expectations. . Love this resort and the staff that work there.
- 850clintw (6/5): Relaxing, but in need of updating. (The hotel, not me) - Checked into room 85110. Dodgy light fitting on bedside lamp, broken iron, thumping music from next door hotel, very little water pressure from shower and taps offered thermonuclear temperature only. I asked about a replacement iron at reception, was told it would be swapped. 12 hours later, I tipped a maintenance guy to swap mine with another room... halfway through the week, had to swap rooms as water was running down the walls and pooling on the floor after aircon broke down...not a good start. Moved to room 72106, not to same aesthetic standard, but much quieter and better placed. Patio door lock broken, still no real water pressure, and only one sink... Food in buffet restaurant was mainly lukewarm, and with no plate warmers avaliable, it got colder quickly. Service was much better if you offered tips... Staff; brilliant, especially pool bar Juan, bar staff Andy and Eddy, Karina, Yulisa, Luis and others in buffet. Small mangrove area worth a look to see iguana, terrapins, fish and a variety of herons in a natural environment, Sports Bar only opens at 6pm which was disappointing, entertainment a bit lame, but white party and singers enjoyable. Transport around the site was good with electric buggies regularly stopping to pick up, beach was good (go left for adults only Aquamarine beach) but get there early or late for a shady sundowner otherwise you've got no chance... Pools good, clean but surrounding marble tiles very slippy when wet so tread carefully... grill food by pool mainly lukewarm, but if desperate, saves you leaving the pool for lunch. Would we return? No, but despite some rooms/areas looking tired, we enjoyed the holiday overall. Im sure there are better hotels, but I'm sure there are worse...
- MamaSarg (10/5): Great place!! Exceeded our expectations!! - Everything was excellent!! The service, the drinks, restaurants, entertainment staff, room. It by far exceeded my expectations. I will return:)
- EastCoastGirl32 (8/5): Nice vacations in punta cana - Returned guest as we were there in 2020 Really enjoyed the entertainment team! Many different kind of activities to do!! We were also able to request songs by the pool!! Yay!! The waiter for the pool was amazing and funny! The maids were nice!! You have a bracelet as a key for your room! Love it! We did two excursions: saona island (beware it is 1h30 bus drive to get there + if you can do a VIP tour i would suggest that as there too many people on the regular and causing delays) then we did the catamaran with snorkeling, diving, sea lion and stingrays and nurse shark! Was shorter of drive and very amazing service, but not enough different kind of fish, was all the same kind of fish.. Cons Alot of vendors at the beach so you can’t enjoyed your stay at the beach…. If you don’t reserve your restaurant 10 days prior before your stay you won’t be able to go. We were lucky to do 2 atleast. A lot of mosquitoes so please bring your bug spray!! My legs was baddddd . The rooms needs a makeover for sure and a fan in the bathroom would be nice as the light of the ceiling are all rusty, the lamps are rusty..
- timwP6756DW (4/5): Poor - DO NOT go to this hotel the majority of guests are Americans and Canadians who have a tip culture and tip for everything , consequently the service to guests who do not tip is appalling , the staff are rude , untrained and unfit to do their jobs service in the restaurants is appalling , the hotel is tired and being generous 3 star , there is a tiered structure of rules regarding where you can eat and drink across the site and if your wristband is the wrong colour your options are limited. The only thing the staff are good at is standing around chatting to each other and ignoring guests , food in the main restaurant is basic and repetitive , so called a la carte restaurants vary in standards mostly poor if you are happy to tip a waiter who takes 20 minutes to bring a coffee this is the place for you . Never again .
- 7stuartw (2/5): Not recommended at all. - Not recommended at all…… The property is advertised as 5 star, it is 2/3 at best. Check in was dire, 45 minutes to get checked in. Staff are not interested in the customer experience at all, it seems they are happy to deliver poor service and no one checks on this. The resort is very class driven, if your wristband is the wrong colour you cannot get a coffee, eat or even walk in some areas! Staff at the gym told us he was unwell but still working and shaking people’s hands! Waited a whole 7 days for someone to look at a faulty fridge and coffee machine, still not attended to upon checking-out!!! Common areas are not cleaned well, partiality handrails. All round the pool is slippery and witness some slips including one of our party, no help from staff! Adults only area with a particular demographic yet the entertainment was very much a party hotel and not aligned at all, seems it was all of the benefit of the staff -excessively loud music around the pool . Food allergies and intolerances are not something they seem to be aware of ( with one exceptional individual) everyone else seems to just say it’s fine! Complaint made to the company but, yep you guessed it, not addressed by the time we left! This is the first and last time I would use a Bahia Principe resort as this sets the tone for us as to what they deem to be service!
- Edith (5/5): - The food and activities were very nice. Had to switch rooms couple of times due to bed bugs. Manager on hand was not very friendly, my issue was treated with no priority. Family rooms were split into two different buildings. missed some evening activities due to the slow handling of my concerns. Finally two days remaining into vacation were perfect. I would not be recommending this resort.
- N4279TJelaineb (4/5): Awful - It took an hour to get wristbands and a room as told it was not cleaned as given our room to someone else. Passed out around the pool bar waiting to get water as hot. Management wanted to tick boxes. I had hit my head and did not realise had also his foot, toes, knee. Nobody checked on me to see if I was ok. Requested to use same cutlery for 3 courses at Thali. Service at breakfast appalling. Decided to get my own coffee but there was none left. Now at lunch, just got a coffee and there was a fly in the coffee urn.
- michellerV5266JK (2/5): TOO MANY CATS!! - Baja principal grand aquamarine was inundated with cats. The property is too beautiful to have so many cats, it ruined my vacation. I am allergic to cats. I don’t like cats. They scare me -the whole time I was there I was totally uncomfortable. I couldn’t sit at the pool because they would come to the pool- they came in the restaurants they were in the lobby. It just messed up my whole vacation. The lobby staff at both lobbies I thought that they were very rude unfriendly but the staff in the restaurants and at the pool were very friendly.
- Storyteller722783 (10/5): Best Adults Only Resort in Punta Cana - This Resort was the most beautiful resort I've ever stayed at. The pools were amazing. The people/staff/entertainment were great. Very friendly. Jose (entertainment) was the best dancer and entertainer. The food at the buffet and the a la carte dinners were perfection. Our room was always clean - very spacious. I can't say enough good things about this resort. I highly recommend going there.
- 613laurie (10/5): Good overall experience - I returned last week from a five day stay at Aquamarine. The staff there were very welcoming. The service at the buffet was excellent, as it was at each of the a la cart restaurants. Make sure to book the Indian restaurant ( extremely good) The breakfast buffet had many choices as did lunch. The lunch buffet at the beach was also great and practical. Loved the tacos! Drinks at the pool were fine and service there was great. I found the beach area a bit confusing as it took us a day or so to understand where and what we had access to. There is no one there to guide you. There are some facilities that are shared between the hotels and others that are not. We went each evening to the Limbo cocktail bar in the Amber section. A must! The mixologist made us the most amazing cocktails. At night we would go to the main lobby of the Grand Bahia ( the biggest hotel) and we would enjoy the lively atmosphere, and entertainment. Being able to retreat back to our quieter Aquamarine for a non disturbed sleep. The room was clean, but nothing luxurious. We were pool side, and that was very nice. The last night we ate at the buffet, that buffet left a bit be desired, but most people eat at the a la cart restaurants for supper, so that’s probably why it is not the best. The sports bar is available every night as well. I wouldn’t rate this as a big 5 star hotel, there are a few things that could use improvement. That said, I must give 5 stars to our overall experience. We eat well, slept well and had a good time. I would definitely return.
- lindamV8531QK (2/5): Big fat ZERO - Review: Bahia Principe Grand Aquamarine – Punta Cana, Dominican Republic Our group of eight, including myself and my 30-year-old special needs son, stayed at the Bahia Principe Grand Aquamarine Resort in Punta Cana, and it was one of the most disappointing resort experiences I’ve ever had. Room & Cleanliness: From the moment we checked in, the room smelled strongly of mildew and mold. We immediately notified the attendant, and although they placed a dehumidifier in the room, the odor and dampness persisted. The beds were extremely uncomfortable — more like sleeping on a slab of cardboard with a thin layer of foam. There were only sheets on the beds, no blankets, and the bathtub had visible mold and mildew. Cleanliness was far below acceptable standards for a resort of this level. Facilities & Quality: I bought my son a pool float from one of the resort stands — a simple pineapple float for $29 (and even pool noodles were $27). Within 12 hours of gentle use — just floating, no rough play — the float split at the seam. When I brought it back, the vendor patched it multiple times, but it deflated again within 30 minutes. Despite being less than a day old, they refused to exchange or refund it, showing a “No Refunds, No Exchanges” sign. Beach & Staff Behavior: At the beach, one staff member walking around with a parrot was aggressively trying to sell photos. When I declined, he insulted me by calling me a “ladyboy,” which was both offensive and inappropriate. Another vendor trying to sell parasailing made rude comments to a member of our group, saying, “You must not have any money,” when he declined the offer. He even mocked others in our party, asking why they didn’t have tattoos on their heads like our friend did. The entire experience was unprofessional, demeaning, and disrespectful. Food, Drinks & Service: The food was mediocre, repetitive, and bland. Drinks were watered down and served in very small cups, forcing guests to spend most of their time standing in line for refills. The staff were generally unhelpful and dismissive. When issues were brought up, there was no attempt to make things right — no extra beds, no extra linens, and no sense of true hospitality. Nightlife & Atmosphere: The resort advertises nightly entertainment and parties, but in reality, there’s very little nightlife for younger or middle-aged adults. Most of the activities seemed geared toward retirees. If you’re between 20 and 50 and hoping for a fun, lively, or social vacation, this is not the place for you. It’s extremely quiet, lacks energy, and offers no real entertainment or nightlife scene. Overall Experience: I would not recommend this resort to anyone. The accommodations were subpar, the facilities unclean, the food and drinks disappointing, and the staff behavior unacceptable. The resort atmosphere felt dull and unwelcoming, and the lack of professionalism and hospitality was shocking. ⭐ Rating: 0 out of 5 stars Save your money and your time. There are far better resorts in Punta Cana that are cleaner, more fun, and treat guests with the respect and service everyone deserves on vacation.
- Odyssey30613997878 (4/5): Beware that your Reservation may get cancelled by Bahia and then Sorry !! - On Oct 13th my wife and I travelled from Ottawa (Home) to Trudeau Airport and flew to Punta Cana on Sunwing / WestJet for a 2 week vacation to Bahia Principe AquaMarine Hotel. We had previously visited the Ambar Hotel and also Bahia's Hotel in Samana El Portillo. We are both 66 years old and have travelled many times in the past but mostly to Cuba and a few occassions to Mexico. Finally after a long day of travel we arrived at the reception desk around 3:30pm. I handed the employee our Voucher with our info and he began to do his search. After a few minutes he consulted a colleague at the desk and then they spoke to us in English that there was a "Problem" with our reservation. He further explained that our "Reservation" was cancelled on Oct 11th in their system and he actually showed it to me on his computer although he did not see a reason. We were of course shocked as this has never happened before to us. We all thought that Sunwing did not maybe pay for reservarion to Bahia ? They made some phone calls but nothing was solved. Finally Gilberto went to speak to Raysa (Ex-Sunwing employee) who worked for Amstar Tours and after telling her our situation she knew the local person to call who was in charge for Sunwing in the area. No reason was found but in the end we were asked to pay with a credit card $247USD which they would refund to us the next morning when the situation was resolved. We were in the Lobby for 3 hours dealing with this mess. It seemed like if we did not do that we would have been forced to sleep in the Hot and Humid Lobby. The next morning the issue was resolved and we found out by email that it was the fault of "Bahia's Reservation System" that cancelled our paid reservation and not Sunwing. I have all of the emails that went back and forth. The issue is despite knowing that Bahia messed up BIG TIME the only compensation we got was "SORRY" actually many times. Not acceptable I told them however they never offered any other gesture to us like maybe enjoy a "Free Spa" etc on us for your inconvenience. Nothing at all from them. They seemed to think it's find to mess up your vacation and cause you lots of stress upon arrival and even after knowing the facts that it was 100% their fault you are told "Sorry" see you next time. After arriving home and doing their survey they again said "Sorry" and I told them to keep it then they finally offered to give us something which was the "VIP" treatment next time we visit. Well you know what why would I visit Bahia again ? I do want to say that the front line Staff at the reception were professional and obviously were surprised as much as we were at the cancellation. It is the Administration above them that is unprofessional. So vacationers be careful and maybe be prepared that this can happen to you and if it does "SORRY" is what you will get. Awful treatment.
- 311bahramd (6/5): Not good value - I’m currently staying at Bahia Principe Aquamarine and this is my fourth night here. There are definitely some positives, but also quite a few major issues that keep this resort far from a true 5-star experience. The gym is nice and well-equipped, and the sports bar next door has a great atmosphere. The beach area is generally good, and the food and restaurants have been solid overall. I also like that there are cats roaming around the property—it adds a bit of charm. However, the pool area, while large, has a swim-up bar that’s far too small and badly understaffed. The air conditioning in the rooms doesn’t work properly—it’s basically non-existent. The mini bar also doesn’t cool anything; it feels like an old fridge from the 1990s. The plumbing and mechanical systems seem poorly maintained. The shower water fluctuates wildly between scalding hot and freezing cold, making it hard to take a normal shower. The nighttime entertainment is very disappointing. Some nights it’s just a low-effort DJ playing the same repetitive pool music from decades ago. If you enjoy hearing “Gasolina” and “Follow the Leader” on repeat, this will be your spot—but otherwise, it’s underwhelming compared to other all-inclusives. Overall, the resort shows a lot of wear and tear and feels dated. I’d rate it around 3.5 stars at best, not anywhere near a 5-star resort.
- K4768OZbeatrizl (6/5): Good but could improve a lot - It was a good experiency but the hotel needs to take care and take responsabilities over the cats that lives around the place. They need to be fed (they cleary were starving and skinny) and also castred and vacineted, so they wont put in risk the guests.
- W553PMedc (10/5): 4th time at a BP-resort and they don't dissapoint. - Had another great week in Punta Cana. Great service by all staff. Very clean. Good food variety with multiple restaurant choices. Great atmosphere at pool bar.
- Joaquin (8/5): espero mejoria para la proxima - La piscina, el personal fue muy atentos y los muchachos de animación En el comedor una alerta de incendio las tres veces que fui por día, Es bueno decir que no existen alarmas de incendio falsas, ya que el personal se puede acostumbrar a ellas y cuando sea real perdemos vidas. NFPA es muy rigurosa, para mí fue muy molesta ya que trabajo con un sistema de detección y supresión de incendios, espero que para un próximo regreso tengan solucionado eso. Un sistema de supresión de incendios de una cocina debe darse cada seis meses como máximo. En el Spor Bar, una joven al parecer pensó que era un huésped de otros tipos de lugar, por lo cual hable con el supervisor
- Richardeverett (10/5): Great holiday - Have just returned from 2 weeks staying at Aquamarine and had an amazing holiday, we have stayed here twice before and find the service food and entertainment first class. The general manager Rolando is a great person who goes above and beyond to help out with any issues and help with restaurant bookings. We tried several of the Al a carte restaurants and enjoyed them immensely especially El Olivia where we were extremely well looked after by Sanfrisco and his team. Eduardo and the staff in the buffet also deserve a special mention and we honestly felt like we were part of the family. Juan the waiter from the pool bar was a bundle of energy all day and kept the drinks coming and was always friendly. Only slight negative was that some of the rooms look a little tired but are kept very clean by the excellent housekeeping staff and I’m sure that there is a program of refurbishment in operation. Will definitely be returning soon and would thoroughly recommend this hotel to family and friends.
- Patricia (10/5): - Entertainment crew was amazing. Mauro Jose and all the others out did them selves. The buffet staff always went above and beyond. The room was always clean. When asked for extra blanket it was there within 6 mins
- Sean (8/5): - The staff was excellent especially the entertainment team. They made you feel welcome and at home. There were lots of activities. Plenty to eat. Overall experience was good. Big thank you to our guest service personnel Yudella, she took care of us and helped us a lot in maneuvering on the compound
- Paul (6/5): - The dining options are nice. You should start booking the various places a few days in advance, seating is limited.
- 750Nathalie45 (10/5): A very nice week - Hello, I went to the Bahia Principe Aquamarine and I absolutely loved my trip. There are 12 restaurants on site — it’s truly excellent, a genuine five-star experience. The breakfast and lunch buffets are very complete; you don’t miss a thing. The customer service is outstanding, and all the staff are kind. My room was superb and very well cleaned. My negative points: the bar around the pool is quite poor — it gives off an unpleasant smell, similar to vomit, and the flooring around the pool is mediocre.
- Ivan (2/5): - The lobby in Aquamarine lacked proper ventilation or ac. the main bar was closed and a side bar as well as the beach bar were not providing any good services. When we try to see different resorts within Bahia for the next trip, we were forced to stay off for an unspecified reason. Security call for a manager who also didn’t speak English, refused to help us out. I won’t recommend this resort to anybody.
- Alexis J. (8/5): - Bueno para pasar unos días .
- Seandelle (8/5): - Starting to get run down but overall good experience. Could use room upgrades. Food and staff excellent.
- tomnI2603HN (10/5): Best experience in my life. Unlimited food and drinks!! - Wow. I have traveled the world. This by far was my best experience!! Great service. Friendly staff. Very clean. Well worth all the experience. The employees work to ensure the best guest experience. I can only imagine the Privileges Upgrade gives you? Thank you for the best 6 days in October!! I will be back soon. The hard work from the staff should be rewarded Please!!
- joannewY5555QW (10/5): Absolutely a perfect vacation - staff were incredible 👏 - Excellent location and beach but even more amazing staff! We were celebrating our 40th wedding anniversary and our room was decorated for the occasion! We went to MEAT for supper and they decorated our table, sang to us and even had a special dessert - amazing!!! Loved every minute of this vacation!
- Renoard L (8/5): - Slow draining shower basin, difficulties with hor and cold water mixing in ahower and sinks.
- Tonya Gail (4/5): - Shower water is either scolding hot or cold. Shower only drips out water. Toilet ran all the time. Staff never appeared happy. Adult only was a party poo most of the time. Language barrier was terrible most didn’t know English or anything about the resort. Not truly all inclusive. Well drinks and 1 tap beer was all the included. Can only drink at bars that are assigned to your villas name. Buffet was so so, lost the time cold food. Other pools you have access too as adult only are family and kids also. Over all would not return to this or any of Bahia Principe properties.
- paulinebE4677JP (10/5): We had A great time - Everyone was very helpful. The weather was great and we meet alot of people. I would diffentley go back to this resort again. We had a private sub to take us from the airport to the resort. We went for walks every night as the resort was easy for us to find our way around
- Manuel (10/5): - Super nice place
- Janitza M (8/5): - .
- Lymaries Crespo (10/5): - Highly recommended . Great friendly staff with personal attention. The entertainment staff was the best.i travel with a senior and a young adult and there was something to do for all. Looking forward to go back.
- Lydie (8/5): - The staff was really nice and resourceful. We had a good experience at the spa. You should definitely grab the massage and the water experience. The only bummer is that they need more food choices at the buffet (aquamarine). The food was pretty basics. The food at the a la carte restaurant was delicious. I recommend them. Over all nice and clean hotel.
- Jessica (6/5): - Room was not cleaned properly
- Mari Carmen (10/5): - No fuí al casino pq no me agrada mucho el.juego..
- sherhens (6/5): First Visit - So many small disappointments that will prevent a return visit. First of all be assured this is a LARGE resort complex. We did arrive a day late and the hostess was going to give us a special room. We had the luxury junior suite poolside which is supposedly their best room so not sure what she meant. What we did get was a room...King bed.. great except they had added a temporary bed right in front of the sliding glass doors and shoved the desk, sofa, and table/chairs against the other wall making the sofa unusable. We requested 3 times to get the bed removed. Finally told that was for a three person room and we were offered to change rooms. Fine,,,but we had unpacked and hung up clothing so decided we didn't want to move. Got someone to assist with dinner reservations....great. Fish everywhere but want Fish and Chip...extra charge. Want Enchiladas in Mexican restaurant....extra charge and so it goes. Room service...extra charge. Want Absolut or Skye...great $7/$8 a shot. want to play pool....get out the money. Food in the specialty restaurants was good and service was very good. Enjoyed our meals. Want a drink at the pool bar...better order 2 or 3 at a time because you will drink the first one before you can get back to your chair. 6 ounce cups don't last long. Oh, first you have get the bartenders attention...if they will stop playing checkers and wait on you instead of just smiling and continuing to play! Hope you aren't bothered by cats...personally I love them but if you don't they are all over the resort. So long story short....not on our list for a return visit.
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