Americas Express Inn Rocky Mount

Location: 307 Mosley Court , Rocky Mount, us

Star Rating: 1 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Express check-in/check-out
• Fax/photocopying
• Car hire
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking

Rooms Available

• Basic Double or Twin Room, Smoking

  1 Double Bed

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Smoking
  • Bedsheets provided

• Basic Room, 1 King Bed, Smoking

  1 King Bed

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Smoking
  • Bedsheets provided

• Double Room with Two Double Beds - Smoking

  This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Alarm clock
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed

• King Room - Non-Smoking

  The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The double room offers a tiled floor, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Alarm clock
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed

• King Room - Smoking

  The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The double room features a tiled floor, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Alarm clock
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed

• Double Room with Two Double Beds - Non-Smoking

  This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Tile/marble floor
  • Alarm clock
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed

Guest Reviews

• Laci (10/5): -
• Jeimmy (6/5): Regular - La ubicación La persona q nos recibió no sabía español y se enojó porq no hablábamos inglés, fue muy incomoda la situación
• JaNaiya (7/5): -
• Nijahworlds (10/5): -
• Elsie (8/5): - En el cuarto 110 se olé mucho ruido y hace falta más almohada en las cama y a ears no ay papel de baño y se nesecita una frisa mucho frío
• Ha (4/5): -
• Naija (6/5): - The shower. There were some baby roaches on da wall.
• Louis (1/5): Never again at this motel. - The room was clean Very noisy during the night with people in the front desk area talking very loud. Vacuuming the hallway at 3:30 AM. Nowhere to hang clothes. No closet no hair dryer. Basically I slept very little. Took a shower at 3:45am and left. Terrible night.
• Ashley (8/5): -
• T (10/5): -
• Ashley (10/5): -
• Aaron (7/5): - Older hotel, but staff works hard to keep it up and not just patch things.But to make a nicer place , I appreciated their attention and amenities for that type of hotel
• Cheokee (10/5): -
• Imani (5/5): - . .
• Imani (5/5): - the room was nice just a burnt marks on the sheets burnt marks and baby cockroach in bathroom
• Imani (5/5): - it was nice a room just had burnt marks on the sheets burnt marks on the bed sheet and there was a baby roach
• Whitney (10/5): -
• Abdulaziz (10/5): -
• Marissya (5/5): - Extrem laute Klimaanlage und starker Rauchgestank in der Lobby und den Fluren
• Haley (5/5): Customer service is terrible needs to be worked on - The wall design is nice so is the shower and bed size plus the comforters but The customer service is where the problem is I have been nothing but nice to this lady and she is very very rude to be specific the little lady with the short red hair!
• Jasmine (5/5): Roaches ! Get it together fr - Yall have roaches in the cracks of the floor !
• Roxana (1/5): Insecure, dirty and smelly - Room look updated but not clean. First floor smell is terrible cigarette smells everywhere , second floor better but need more cleaning, it was hair all over the floor and the wall in between beds was dirty. My room was update but being dirty was the problem. And the the smoking smell terrible
• Paris (8/5): - Quiet. N/A
• Tammy (5/5): Acceptable - You get what you pay for. . Rooms were trnovated with cheap materials. Need new bed linens. Lobby smelled like smoke. There are no amenities at all not even an extra face towel. Linen is dingy
• Owen (4/5): - Location fine, no breakfast. Price! Loud on a/c, silent off, continually on and off,interrupted sleep. Washed all clothing and accessories when home-musty smoky old smell. Aired out and sprayed luggage. Due to appearance of lobby I paid in cash, usually with cc.
• Hines (10/5): -
• William (2/5): -
• T (10/5): -
• Luis (4/5): -
• Robert (4/5): If all you need is a bed and a shower, there are worse options available. - The price and relatively proximity to the highway The description said "king size bed". The mattress was a much smaller full sized mattress, definitely NOT king size. Also, the knob that controls the shower was not securely attached, making it difficult to turn on/off.
• House (5/5): -
• Louis (6/5): -
• Monica (10/5): It was decent, cool, and comfortable. - I like the staff is friendly and the privacy is amazing. Definitely a good get away from home. It was a table in the room to have a nice dinner. I didn’t like that I was on the first floor but only because I want to open my window and not have someone look directly in my room.
• JOHNNIE (7/5): -
• Williams (1/5): I was wasted my money because we didn’t even stay in the room and the atmosphere was horrible - Nothing. Our room wasn’t cleaned,roaches crawling around. Was uncomfortable. Waste of money!!
• Monica (10/5): It was okay - It’s perfect for a little get away
• John'Ny-Jah (10/5): -
• John'Ny-Jah (10/5): -
• Emoni (5/5): Good but not all the way why I expected could’ve did a better job in making sure sheets was clean - The sheets was dirty I looked like like they washed em but it was still stain inna sheets and covers and burnt holes inna sheets and shower was kinda dirty someone hair was still in the shower as if it was half cleaned rushed or something but other then that it was ok the bed was still comfortable just second guessed about the sheets cause look like someone old dry up nut stain or something that was in the bed
• JahKayla (8/5): -
• JahKayla (8/5): -
• Gomesnyusa (5/5): -
• Pittman (10/5): -
• Betty (4/5): Horrible Experience - When I booked my stay I specifically looked for pets policy because I was bringing 3 dogs with me. I booked this hotel because it allowed pets and saw that they didn't show restrictions regarding number of pets "(Pets Service animals exempt from fees Pets are allowed for an extra charge of USD 10 per pet, per night)". Pets policy copy/pasted from Hotels.com website. So seeing that there was no restriction to number of pets and a $10 per pet additional fee I booked the room. I even sent an email in advance letting them know I was coming with 3 pets, their ages, and weights with no indication this was going to be a problem. However, when my daughter and I got there with our 3 dogs we were told they would not check us in because their policy is only 1 pet per room. I told them on the Hotels.com website there was no indication of that, and that is why I booked the room with them. They said it doesn't matter, 1 pet per room is their policy. I asked if they had to additional rooms I could book so we could stay but apparently they were full for the night. So, 9pm at night I scrambled to find another hotel (thank goodness for Quality Inn) for the night. Honestly, I don't know who truly is to blame here. If Hotels.com is to blame because they did not verify information with Americas Express Inn regarding their pet policy or if Americas Express Inn is to blame for not making their pet policy, clear to Hotels.com. Moral of story, do your due diligence. Call and email for verification.
• Pittman (10/5): -
• Amanda (5/5): -
• Demarius (10/5): -
• Aleah (7/5): Decent - The fact that the lady helped me with my bag was heavy and she had me going upstairs but saw how I was struggling with that . Offered me a room downstairs. Got the room actually smelled good, can't complain about that. Keep that up . Definitely will book again Whoever was upstairs kept moving furniture seems like, dogs kept barking all day and night. Seen one roach that's about it .Need more variety of channels. The air conditioner kept going on and off . THEY NEED NEW SHEETS, I was making the bed in the very bottom sheet was DIRTY . The blanket had cigarette burns on them . If they put new sheets blankets and better pillows they will be great . But it's a basic hotel so yea.
• Ta’jerick (1/5): - Bugs. Staff was banging on wrong doors past checkout time.
• Brushwood (10/5): -
• TrayTheGxd (9/5): -
• Crystal (8/5): -
• Raper (10/5): -
• conchi (10/5): - Everything
• Riccardo (3/5): -
• Shuwan (8/5): -
• Barbara (1/5): - Nothing. The place was not secure, unclean bedding, and linens for only 1 person. Manager was rude.
• Kathleen (7/5): - No breakfast More comfortable bed
• Kendrick (7/5): -
• Zavion (5/5): -
• Erin (10/5): -
• Aneshia (1/5): -
• Carly (10/5): great for a pitstop on my way to florida - was standard accepted pets and was quiet
• brendahC7594ED (2/5): Rooms not horrible ; customer service terrible (only one person ) - Not the best rooms but certainly not the worst for the price . My issue is with customer service . The lady at the front desk was extremely rude and unnecessarily nasty to certain customers . This was witnessed on several occasions . No one that pays money for a service or with a company should be subjected to such disgrace.
• Tina (8/5): Appears to be making upgrades but nice - Bed was comfortable pillows very flat Rooms were very clean shower was very good everyone was very friendly good price.
• Bridget (9/5): -
• dmytro (5/5): - кровать была достаточно удобной,кондиционер работал,душ тоже был удобный.
• Ramos (10/5): -
• Elmer (6/5): - it was ok
• Smith (10/5): Excellent - Excellent Room Location Should have been more convenient to stores and restaurants and a Library
• Patty (7/5): -
• Jennifer (8/5): - I loved the rainfall shower. The price was very good. The bed in my room wasn't very comfortable.
• Michelle (1/5): This place needs help.!!!!! - Nothing I didn't like anything about it. It was very dirty rundown furniture. All stained The desk in knightstands Where covered in cigarette burns The Bath tub was so gross I was sink was not even washed out. Had someone else's hair from shaving . Walls had stains Walls had stains from From previous guest, dumping some stuff on them. And the top of all of they were knocking on my door 830 in the morning to see if I was checking out. When I had checked in at one a m. I was in desperate need. That is the only reason why I stayed in that room. We had driven. Seventeen hours and needed some sleep strip the Beds And used our own bedding .
• Latasha (1/5): - The location The bed was really in bad condition
• Cory (1/5): Dirty and unsafe - Shower had good pressure Stayed here a couple of times and my sheets were dirty and smelled horrible twice and the second time the staff was rude and unaccountable and there are cockroaches everywhere.
• Hardy (2/5): You get what you pay for - Staff accommodated my request for a room on the 1st floor near an exit. There was a big sign in the lobby saying there were absolutely no refunds, back door had no lock so anyone could come in without a key, the door number was hand written on a piece of paper and taped on door, the room had an odor, the sheets were scratchy and I was itching all night, the neighborhood was questionable. As a woman traveling alone, I was not comfortable and didn’t feel safe inside or outside my room. I will not be returning.
• Marcus (8/5): -
• Naomi (10/5): -
• Anthony (2/5): It was a disgusting bed that ruined all. - I liked the bathroom walls Urine dried mattress cover. When sitting on mattress a strong smell of wet dog and atrocious body odor expelled from it.This place needed new ,clean mattresses. Also when I asked for new linen to try and cover up the stench, the night shift got abruptly argumentative with me. Yelling that they cleaned those sheets themselves. I told him I wanted new linen, that I wasn’t going to argue with him. You can put silk sheets on a turd and it’s still going to smell.
• Maria (1/5): Dirty.pictures deceptive - Very dirty. Accommodate pets but no proper area for them to relieve themselves on 3 sides of hotel. All room access from inside. Small fridge pictures did not match Dirty shower. No proper or sufficient towels. TP was wet spoiled left on floor.
• Ramos (10/5): -
• Whitney (8/5): -
• Cindy (3/5): -
• Kimesha (1/5): The worse experience - Nothing It was ghetto.... teenager's jumping through windows on the bottom floor A LOT so i worry about safety also my door didn't lock securely and it smelled horrible i saw and killed roaches unacceptable i will never stay here again.
• Marie (6/5): -
• Pamela (8/5): - It was okay
• Paulette (1/5): This would be a great place to stay if you’re trying to get high! - Nothing As I entered the building, I walked up to the counter. The person was rude. The lobby had a over bearing smell of a legal drugs.
• Stephenie (1/5): -
• William (7/5): I enjoyed my stay - Location by a store
• JahKayla (9/5): -
• Ellen (7/5): Would stay again if needed - The staff were very helpful and accommodating. We had vehicle issues and spent 4 hrs the morning after we stayed and they were very helpful. Because of the value, it attracts a lot of questionable clientele
• Assad (10/5): -
• Leonard (8/5): very quiet and great price - quiet small rooms
• TI1981 (3/5): -
• Macklin (10/5): -
• tomeika (9/5): The outside appearance may not be all that but its overall a great place for a reasonable price - The rooms are nice and up to date. Guests crowding the stairway
• James (10/5): - The bed was so comfortable Nothing
• James (10/5): - Tv Nothing
• Joyner (8/5): -
• Crystal (6/5): -

Photos