Bendene Townhouse - Exeter

Location: 15-16 Richmond Road, Exeter, gb

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Non-smoking throughout
• Shared lounge/TV area
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Property cleaned by professional cleaning companies
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Japanese garden
• Water sports equipment

Rooms Available

• Superior Suite, Ensuite

  2 Twin Beds and 1 Double Bed

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace and travel crib

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Travel crib

• Double Room, Shared Bathroom (Room With Extra Bed )

  1 King Bed and 1 Twin Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Coffee/tea maker

  Sleep - Premium bedding and bed sheets

  Bathroom - Shared bathroom, free toiletries, a hair dryer, and towels

  Practical - Iron/ironing board and desk

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Desk
  • Heating
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

• Double Room, Ensuite

  1 King Bed

  142 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board and desk

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Bedsheets provided
  • Soap

• Studio

  The studio offers a tea and coffee maker, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, an oven and a microwave. The studio features a wardrobe, a sofa, a carpeted floor, heating, as well as a flat-screen TV with streaming services.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• King Room

  This double room includes a king-sized bed with en-suite bathroom. Each room has a unique interior with USB sockets, Smart TV, WiFi and tea/coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• Twin Room With Private Bathroom

  This twin room includes an en-suite bathroom, 2 single beds, a Smart TV, fast WiFi and tea/coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• Single Room

  This single room includes an en-suite bathroom, Smart TV, fast WiFi and tea/coffee making facilities. Each of the single rooms within the property come with a view of the city, garden.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• Twin Room With Shared Bathroom

  This twin room includes a shared bathroom, TV, tea/coffee making facilities and fast WiFi.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Heating
  • Shared toilet
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• Superior Single Room

  The single room features a tea and coffee maker, a carpeted floor, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• Superior Family Room

  The family room offers a tea and coffee maker, a carpeted floor, as well as a private bathroom featuring a walk-in shower and a hairdryer. This family room provides heating and a flat-screen TV with streaming services. The unit offers 3 beds.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• Triple Room With Shared Bathroom

  This triple room is comprised of a flat-screen TV with streaming services and a shared bathroom. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Heating
  • Shared toilet
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• Single Room With Shared Bathroom

  This single room includes a shared bathroom, Smart TV, tea/coffee making facilities and high-speed WiFi.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Heating
  • Shared toilet
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

Guest Reviews

• Terry (10/5): - A quiet location near the centre of town - easy access to all the major cultural sights and just a short walk to the wonderful river paths.
• Katharine (6/5): - The property is in a row of Victorian terraced houses. Recently repainted, it is not sound proof, so guests returning after midnight woke us up. The en suite bathroom had toilet and basin in separate room but the shower was in a cabinet in the bedroom. Large iron burn on carpet beside the bed. OK for students.
• Michael (8/5): - Good value for money option near the centre. Friendly staff.
• Ellie (10/5): Great stay - Great experience! Very clean, great room. Lovely friendly staff!
• Elizabeth (10/5): - Neat and convenient place to stay for a few nights while on a business trip down in Exeter. Very centrally located, helpful reception team, and nice space.
• Francis (10/5): - The ambience and the staff are highly professional and would want you to come again. They have successfully won my heart.
• Michael (10/5): You won't be disappointed - What a lovely welcome, staff all very friendly and able to help with information etc. the room was tidy and clean. Plenty of hot water for the bath. Great location for visiting the city.
• Bridget (10/5): - The most pleasant and lovely staff. Highly recommend!
• Dale (8/5): - Reception was excellent, Juliette made quite the impression with her helpfulness.
• Sam (10/5): Bendene Town House - Great stay, easy check in with friendly staff. Comfortable beds and nice quiet room. Would highly recommend.
• iskra (10/5): - Loved the view from my room. Magical skyline filled with beautiful historical architecture.
• Hilary (8/5): - Nice property. Staff were lovely. Convenient to centre of Exeter. Some solar lights might be nice in the garden for a late evening sit down after a busy day.
• Amy (10/5): - The property was a lovely place to stay I would stay again when I come bk down again
• Becca (10/5): - We stayed in the studio suite and it was perfect. The hotel calls itself ‘home from home’ and this is exactly what it is. The room was a perfect size for me and my boyfriend and the bed was so comfy!! The hotel manager Emily was extremely accommodating and went above and beyond for my boyfriends birthday. Our French Bulldog loved the courtyard outside making new friends and watching the birds. The only have two criticisms I have is for our 5 day stay, the towels/bins were only changed once and this was upon request. Also, it is advertised by Expedia that the parking is free however it is not- it is £11.20 a day. Other than the parking and the towels/bins, I would highly recommend staying and the Bendene Townhouse.
• Sarah (8/5): - Hotel has great location for centre. Rooms are basic but clean. Receptionist was lovely and decent coffee machine in lobby which guests can use. Our stay spoilt by noise at 3am to 4.30am by group of drunken lads (as summer and had windows open). However they weren't staying at the hotel and just unfortunate event.
• Maria (8/5): - Affordable place to spend a night. Lots of dining options within walking distance.
• Melinda (10/5): - Very friendly staff. Cute little rooms. Shared bathrooms. Great option for the price point.
• Sarah (8/5): - I can’t speak highly enough of the lovely staff at Benedene - it felt as though they had a genuine warmth about them. Location and price were both excellent and it’s a gracious building. I had the shared bathroom option which was fine. The mattress in my room could probably use replacing but I still enjoyed my visit and would stay again.
• Claire (10/5): Comfortable beds, great central location - Great location , comfortable beds, bright cool room
• Verified traveler (10/5): Business traveller - Lovely place to stay for a few nights, location great for the city centre. No parking but plenty of local car parks to use.
• Angela (10/5): Very comfortable and conveniently located - Really comfortable, kitchenette was so convenient, location fantastic for the university and bed very confy
• Gill (10/5): - Perfectly fine for my needs
• Wendy (6/5): - There were definitely a few maintenace issues: squishy bathroom floor, unfinished blinds, very slow draining shower. The housekeeping was mediocre and completely missed one day. Beds too soft for my liking. Staff were great; friendly, helpful and very cheerful. Emily and Jasmine in particular were terrific.
• Stephen (10/5): - Excellent find, near the center of the city between two train stations. Friendly and professional staff, and very basic but well-kept accommodations.
• Metal (10/5): - Was very nice and peaceful
• Verified traveler (6/5): - Shower was pitiful. Everything else fine.
• Hermogenes (10/5): - Very nice and polite staff. Very helpful too
• Patrick (10/5): Lovely room, cozy without feeling small - Very friendly and welcoming, and looked after my luggage between check-out and my journey home. Currently doing some re-painting in the halls and stairs so there were mats out and signs warning of the wet paint but otherwise couldn’t be happier
• Katherine (10/5): - All the staff here are a pleasure and are very polite and enthusiastic and willing to help and that is something I would gladly rave about! It is also very female friendly, in reference to experience and the area, as it's in close proximity to public transport access and other amenities. It is very well cleaned and maintained and I guarantee that you'll have a wonderful stay.
• DAVID (10/5): Great stay - Excellent as always
• Katherine (10/5): - Was amazing! Will definitely come again :)
• Gary (8/5): - Convenient and quiet location.
• Kate (10/5): - Lovely friendly staff, very welcoming
• Jade (10/5): Fantastic stay. - Arriving around 6pm, I was met with a smile, and a very friendly greeting. It felt like I was visiting a friend. As I was only staying for one night, I got a free upgrade, to a lovely king room. French doors led to a spacious and neat terrace. Oh, the happiness on finding a room with excellent ventilation, rather than a window which opens only an inch! In the morning, I left, knowing that Bendene is the only place I will stay when next I visit Exeter.
• Demi (6/5): - Could accommodate for people’s vehicles. Had to pay each day like £8 to park 20 minutes away from the hotel !
• Chris (10/5): - The Bendene Townhouse was a great accommodation for my time in Exeter. I wasbeven upgraded to the penthouse room which had lovely views of the nearby church and college. The facilities were also great and staff were nice and welcoming. Highly recommended!
• Simon (10/5): - Awesome
• Rebecca (4/5): Great location& staff, shame about the hot room - Unfortunately it appeared that the carpet on the room had not been hoovered, there was empty food wrappers under the double bed from previous occupants. The shower was blocked and the toilet seat was not attached properly on one side. The shower was fixed very quickly when mentioned but the toilet seat was not. The room was very very stuffy, because there was only a patio door for fresh air, obviously this couldn’t safely be left open through the night and so it got uncomfortably hot with 4 people in a small room during a very hot weekend in September. The blinds for the door did not block out much light so we were woken at sun rise. We did buy some black plastic bags and stick them to the patio doors to reduce the light as after all this was a holiday so wanted to try and sleep in a little past 6am. The bathroom fan pulled in a smoky smell which was quite unpleasant as well. The smell went when we turned off the fan. The beds were clean and tiny however very firm mattresses. Staff were very friendly and location was very central.
• Gary (8/5): - Great value and close to the centre of town. Ongoing refurbishment is good to see as its needed a little. Some areas look a bit tired and the shared bathroom needs a freshen up. Staff are fantastic - friendly, helpful and efficient. Overall - very recommended.
• Elena (8/5): - Good location but noisy in the morning (scaffolding).
• Austin (10/5): - Really friendly staff. Clean and functional room.
• Janos (8/5): Very good stay - Excellent location and extremely friendly and helpful staff. Although the bed was not the most comfortable and the headboard was lose but it was still ok for the period I stayed there. Overall, I would recommend the Bendene Townhouse for its location, cleanliness and friendliness!
• Kim (10/5): - Felt like a home away from home. It is well located in Exeter which made it easy to walk around and see the sights but quiet in evening. The room was lovely with a nice view.
• Mike (10/5): Lovely room, well sutuated - Location was excellent. 5 mins walk to high street. Room was clean and plenty big enough for 2 adults and 2 children 5 and 4. Walk in shower was lovely. Door out to the courtyard for views of cathedral etc
• Anoushka (10/5): - Excellent B&B close to the city cente. Staff were really friendly and welcoming and room was spotless.
• Mark (6/5): - My wife and I stayed for just one night for a shopping trip. The house is close the city centre, easy walking distance. Public car park just 1 min walk. The staff were extremely welcoming and the room was clean and tidy. The breakfast was great. The rooms were basic but nicely furnished. There was a note to stay work was underway to refurbish which the bathrooms were in need of, a bit outdated, but clean and functional. There was also a note to explain the house is old and therefore not soundproofed which was evident at night as you could hear people walking up the stairs, right outside the room, and people talking and moving around in their rooms
• Michaela (10/5): Great little guest house in the city centre - Very welcoming front of house and chef. Amazing hot breakfast served at your preferred time. The street is a little noisy with students on their nights out but the guest house is clean and comfortable, with comfy pillows. Very good value for money and I would definitely stay again.
• Stuart (8/5): Great central location and clean and comfortable. - Great little B&B for a short stay. Close to the train station and other amenities. Room was comfortable, breakfast was excellent. Be warned, however, that the stairs are steep and narrow. Quite a challenge with heavy luggage!
• Gladies (10/5): - We stayed in Bendene for a night and I must stay that it was lovely. The room was pretty and clean. They have this free coffee and tea and some marmalade, honey and oatmeal biscuit which is very delicious. Staff are friendly and the location of hotel is good enough to roam around the city centre. Overall we loved it there.
• DAVID (8/5): Basic stay - It was a basic room a little tired, and our bed was not what you would call comfortable The bathroom was shared, but was a couple of flights of stairs down, which is a fair way for a morning shower. Breakfast was fresh and tasty.
• Nicoleta (8/5): - The place was very clean, the staff very friendly and a very good breakfast!
• Verified traveler (8/5): - Stopped off for an overnight stay passing through. Location is good, with free overnight parking in a close by car park (6pm -8am) Staff were very helpful upon check in. Room was clean and tidy, with the only exception being it appeared the shower drain had not been cleaned for quite some time, and water did not flow freely down it. Shower running for 2 mins caused the shower tray to fill up. I removed it upon leaving to give a ‘heads up’ it needed doing!
• R (2/5): Very disappointed - Very disappointing, the pictures seem way out of date. The guest house desperately needs some TLC and redecorating. The bathrooms were in serious need of an upgrade, along with the rusty radiator, peeling wallpaper and general state of the room. The bed and pillows were very uncomfortable. I understand this is an old building but there is zero sound proofing. Added to a pretty miserable stay, we were woken up both nights by some yobs who were staying at the hotel playing very loud vibrating base house music at 3 am on the first night and then swearing, shouting and being obscene on the 2nd night, again at 3 am. The photos that are shown on Hotels.com must have been taken years ago as they are not accurate. The lovely bar area shown with all the umbrellas, doesn’t even exist..? We even showed the receptionist and she just looked blankly and said it wasn’t in Exeter..? Breakfast was good.
• Sandie (10/5): Nice place to stay - Nice place to stay, good value for money, breakfast was very nice, the room was clean and comfortable and the staff were very polite and helpful. Only negative comment is for the owner to be more observant of the window frames going up the stairs could do with a clean and a coat of paint and maybe the snaggings on the carpets going up the stairs making it look untidybut apart from that nice comfortable place 😁
• Olivia (8/5): - The staff were very helpful and the rooms were comfortable and clean. The walls and floors are a little thin so you are certainly aware of the other guests but this did not affect my pleasant stay.
• Hannah (10/5): Great little hotel. - Great stay with friends. Lovely place, great hospitality, clean and comfortable rooms, delicious breakfast and very convenient to walk into the centre of Exeter. Would stay again.
• Daniel (8/5): Great value for money - Very clean and comfortable room
• Nicole (10/5): - Great location. Friendly staff. Great breakfast.
• NOBUKO (10/5): Nice place to stay - Although they don’t have a parking, there is a paying parking at just front of them so no problem at all. Stuff are all really nice and try their best to accommodate for us. Just the room maintenance need to be up dated.
• Abbie (10/5): - Loved the location, loved the apartments. Well rounded and encompassed all needs
• Verified traveler (10/5): Very clean and efficient checking in - Very clean and efficient checking in
• Keith (6/5): - Room was not great, ceiling needs painting.
• Verified traveler (8/5): - Lovely little place, very welcoming and friendly
• Mathew (10/5): - Greeted by a warm and helpful welcome. Room and ensuite was spotless and breakfast was delicious with a decent variety of options. Great value for money for a b&b in the centre of a city, will visit again!
• john (8/5): Long weekend away - Enjoyed a 3 night stay,comfortable room,but note not all rooms have en suite facilities.I was in room 11 and the shower rooms and toilets were down two lots of stairs. If travelling on foot that a property nearby called the townhouse is no connection. Freshly cooked breakfast each morning,plenty of options,nothing too much trouble
• Verified traveler (8/5): - Great place for a few days. Central location and quiet. Breakfast was fantastic
• Verified traveler (8/5): - Staff are very polite and helpful. It is a very good location for dining and shopping.
• Verified traveler (6/5): clean and comfortable- shame no en-suite - Spotlessly clean. Comfortable bed with good sized room. Family Room on top floor- Only downside was lack of en-suite, with very tiny toilet outside room and bathroom two floors down. Decent breakfast. Didn’t try pool but looked clean.
• D (10/5): 100% perfect - Most comfortable beds and top service from Chris I arrived late and he sorted, next day need parking info and he sorted. Breakfast fantastic, best stay in a long time
• Verified traveler (8/5): - Great swimming pool. You need to be not too tall in the upper rooms to be able to circulate around the room.
• Verified traveler (6/5): - Property was obviously well kept and but I could get past the horrible (chemical?) smell that permeated the whole hotel.
• Verified traveler (8/5): Nice bnb with lovely pool - Wonderful bnb. Clean and comfortable. The swimming pool looked very inviting! Staff were lovely and the breakfast was delicious. Very professional and everything was very well done. The only downside was that I was there for work and missed out on a good nights sleep as the walls in my room were very thin and the television from the neighbouring room could be heard very loudly at 6am!
• Subhan (10/5): Brilliant! - Chris, the hotel manager is incredibly accommodating and even went out of his way to make sure that I was able to print important documents and be as comfortable as possible. A good breakfast and great customer service with clear rules. I was more than happy.
• Andrea (10/5): - I think it is one of the best location in central Exeter and if you're lucky enough to get nice weather the swimming pool is perfect to chill out after a day roaming around in Exeter/Devon!
• Kenneth (6/5): Share facility lodging - Thin ceilings and guests failing to use "inside voices" made for the sporadic disturbances. Breakfast hours are precise with no flexibility. Shared shower users left soaked floor mats in center of floor which stayed there too long.
• William (10/5): All great - Very nice place, clean and pleasant people. Great location in city. (Too bad it was too early in the year to enjoy the pool as they had just started it again but wasn’t ready yet ;)

Photos