Serenity Suites Casa Boutique

Name: Serenity Suites Casa Boutique
Address: Carrera 48B No. 53A – 10 Altos de Pan de Azúcar, Bucaramanga, co

Location: Carrera 48B No. 53A – 10 Altos de Pan de Azúcar, Bucaramanga, co

Star Rating: 8.9 Stars

Property Type: Hotels

About this Property

Luxurious Indoor Pool and Gourmet Restaurant
Hotel Serenity Suites Casa Boutique in Bucaramanga offers a relaxing stay with an indoor pool and a delectable restaurant. Enjoy complimentary WiFi and private parking during your visit.

Elegant Rooms with Modern Amenities
Each room at our boutique hotel features a TV, air conditioning, and minibar for your comfort. The private bathroom is equipped with a shower, hairdryer, and free toiletries. Additional perks include a DVD player and satellite channels.

Premium Facilities for a Perfect Stay
Indulge in our communal sauna, benefit from the 24-hour reception, and explore the charming garden. Take advantage of services like the tour desk and ironing facilities for a hassle-free experience.

Book your stay at Hotel Serenity Suites Casa Boutique for a memorable getaway in Bucaramanga!

Important Information

Guests under the age of 18 can only check in with a parent or official guardian. Managed by a private host

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Packed lunches
Currency exchange
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Allergy-free room
Kid meals
Outdoor furniture
Coffee Shop on site
Fruits
Shallow end
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Broadcast Live sport events
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Internet access
Private picnics
Wine release events
Reception hall
Pool waterfall
Japanese garden
Secured parking
Garage
Fishing nearby
Health or beauty spa nearby
Swimming nearby
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Presidential Suite

This suite's special features are the pool with a view and the sauna. This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a washing machine, a mini-bar, a seating area as well as garden views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Mosquito net
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Board games/puzzles
- Plunge pool
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Basic Triple Room

This triple room features a pool with a view and a sauna. The spacious triple room features air conditioning, a washing machine, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Satellite channels
- Tile/marble floor
- Dining area
- Mosquito net
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Plunge pool
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Suite with Balcony

Guests will have a special experience as this suite features a pool with a view and a sauna. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, a mini-bar, a seating area as well as garden views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Satellite channels
- Tile/marble floor
- Dining area
- Mosquito net
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Plunge pool
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Deluxe Double Room

The pool with a view and sauna are the special features of this double room. The spacious double room features air conditioning, a washing machine, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Mosquito net
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Plunge pool
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Standard Double Suite

This suite's special features are the pool with a view and the sauna. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this suite also offers a washing machine and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Satellite channels
- Tile/marble floor
- Dining area
- Mosquito net
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Plunge pool
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
- Access to private pool
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
King Suite with Balcony

This suite features a pool with a view and a sauna. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, a mini-bar, a seating area as well as garden views. The unit offers 3 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Mosquito net
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Plunge pool
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
- Access to private pool
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Presidential Suite

The pool with a view and sauna are the special features of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, a mini-bar, a seating area as well as garden views. The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Mosquito net
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Plunge pool
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
- Access to private pool
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Deluxe Double Room

This double room's standout features are the pool with a view and sauna. The spacious double room provides air conditioning, a washing machine, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Washing machine
- Private bathroom
- Satellite channels
- Tile/marble floor
- Dining area
- Mosquito net
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Hypoallergenic
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Plunge pool
- Pool towels
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible

Guest Reviews

Diego A.S Meneses (10/5): Secret gem worth the price - The place is beautiful and cozy, and the views of the city are stunning. It would have been good to have some carpets in the bathroom so we could dry our feet up.
Juan Fernando (1/5): Improvisación - Nada Mala presentación del personal y desinformación total de los procesos
ESTEFANIA (10/5): Espectacular - Muy bonito y tranquilo, desayunos deliciosos!
Julian David (10/5): Espectácular - Las habitación estaba espectacular, muy cómoda, excelente atención, servicio. La piscina debería tener un mejor mantenimiento ya que parecía que no estuviera con los debidos mantenimientos
armando (10/5): -
Diana (7/5): - Es un lugar lindo, tranquilo No es muy íntimo.
Ana Isabel (10/5): Comodidad y confianza - La atención,la ubicación
Jorge Enrique (10/5): -
Lina María (10/5): - Un lugar muy lindo, bonita vista, personal muy amable y rico desayuno, excelente opción para descansar
Cristian Carranza García (8/5): -
Lesly (7/5): - Ubicación Le falta mantenimiento a las instalaciones, el mueble del lavamanos estaba en mal estado.
Juan Jose (7/5): -
Max (10/5): - Family feel
Diana Fernanda (7/5): Bueno pero puede ser mejor - Me gustó el desayuno No me Gustó que le falta más limpieza organización, piscina sucia. Esta abandonado
Juan Sebastián (10/5): - Delicioso, buena ubicación aunque muy difícil de llegar caminando a otros lugares Todo excelente
John (9/5): -
Angie Katerine (10/5): Maravilloso - Limpio, el desayuno rico y amabilidad Transporte es difícil.
Moreno (10/5): -
sergio (8/5): it is worth it , also got restaurants nearby - privacy of the room , very clean inside and also the internet screen to watch youtube and play some songs , we had a cozy time and with some drinks near the pool also when we arrived , was feeling like home
JUAN PABLO (10/5): - Todo Nada
Saraesol (6/5): Muy normal, precio elevado - Un lugar tranquilo para quien quiere desconectarse del ruido de la ciudad, El desayuno rico. El precio demasiado alto para una noche, no tiene acceso a plaformas como Netflix gratis, algunos accesorios del baño estaban rotos o desgastados, la piscina estaba un poco sucia, cuando llegué la empezaron a limpiar, adicional llevaba una maleta grande y pesada y no tienen ramplas solo escaleras, fue dificil subirla.
Jessica (8/5): -
Giuseppe (7/5): Nice place & friendly people. Great for an overnight stay, but not a week. This place needs repairs. - Oscar (owner/manager) and the staff were very nice and accommodating. The breakfast was very good. They tried their very best to accommodate us when it came to our breakfast morning meals. There was a small language barrier, but the staff tried there best to communicate with us in English, and we with them in Spanish. Praise God for Translation Apps. The place is nice. It has a beautiful retro Spanish layout style to it, but lacks lots of maintenance. - In our bathroom, the blow dryer holder was on the wall, but no blow-dryer was to be found. The toilet paper holder was broken, and the toilet paper kept falling on the floor every time you tried using it. In both our room and my daughter's room, the toilet seats were loose and broken. Every time you sat down, it would move around. - The ceiling fan in our bedroom is suppose to hold 4 bulbs, but there was only 1 light bulb, the other 3 sockets with empty, and the ceiling fan was not functioning. When it was evening the room became very dark. We were forced to open a night stand light, but still, it did not illuminate the entire room. - The front grounds gate was always locked and we had to call or ring for someone to come open the gate each and every time you come or leave the property, which was a little inconvenient. Also, there was a evening curfew every night. No one could be out in the backyard by the pool or TV area after 22:00 hrs. This said, this was for safety, also for making noise for customers renting the back rooms facing the backyard as sound would travel (which kind of makes sense). Although, Oscar was nice enough to extend the curfew in the backyard when the rooms facing the backyard weren't rented out. The backyard sound system and TV Amazon Fire stick or Rouko device weren't working properly, so we had to call Oscar or someone else, every time we wanted to use them. But they were nice enough to comply and help us. - Lastly, at the end of the stay, for one reason of another, we were having problems paying with our Credit cards and PayPal accounts. His system wasn't recognize our payment, therefore we were forced to rush to a local bank to withdrawal the money and pay cash for our accommodations. JC
Diana (9/5): Lugar perfecto para descarzar y conectarte con la naturaleza, la vista a la ciudad es perfecta. - La atencion de propietarios y personal es extraordinario, delicioso desayuno, gente amable, siempre dispuestos a ayudar. Te hacen sentir como en casa. Preciosa casa, hermoso ambiente. Las mañanas con un café escuchar y ver los pajaritos es sin igual. Todo me gusstó, solo que hay que tener vehículo para movilizarte y no hay tiendas cerca.
Gretel (7/5): -
Julio Ignacio (9/5): -
Candelaria (9/5): Agradable, lo mejor de todo el personal del hotel, la cama muy comada y el desayudo bueno. - La cama muy comoda, elhotel muy apacible, ideal para desconectar el tema de la llegada en la noche, por el sistema de entrada hasta las 10:00pm y se formo un enredo con el tema que el dueño manda una clave , que las puestas se cierran,fue en ultimas estresante sentir que no podiamos entrar al hotel despues de 10:00 pm. el encargado de dar la clave de ingreso en la noche, demora mucho tiempo para responder el watsap.
Mohsen (9/5): - Die Lage ist sehr ruhig und empfehlenswert zum Ausruhen. Es gibt genügend Parkplätze auf der Straße und die Sicherheitslage ist gut. Darüber hinaus gibt es auf der Straße Wachpersonal. Das Hotelpersonal ist sehr hilfsbereit, kommunikativ und freundlich. Der Ausblick aus dem Frühstücksraum ist herrlich. Da das Hotel auf einem kleinen Hügel liegt, braucht man immer ein Auto.
gloria (7/5): - La ubicación , amabilidad del personal El olor de la habitación era muy fuerte ( lo que usan para limpiarlas, tiene un olor fuerte) y las instalaciones ya requieren mantenimiento, pero en general la relación caliudad -precio, esta bien. Para dormir una noche estuvo bien.
Yeny Patricia (6/5): - La red de wifi, la televisión
Tatiana (9/5): Excelente todo!! - Todo nos encanto, en especial la atención, todos fueron muy amables y nos ayudaron en todo lo que necesitamos. El desayuno delicioso, la comodidad, la ubicación, la tranquilidad y seguridad en la zona son un plus. La verdad disfrutamos mucho la estadía... Cuando volvamos a Bucaramanga seguro regresamos a este hotel. Solo una sugerencia, que la piscina sea climatizada. De lo contrario todo estuvo genial.
PEDRO JOSE (8/5): - Lugar agradable Ruido de el aire acondicionado, y olor a preparación de comida en mi habitación.
alexandra patricia (10/5): Un excelente estancia paea disfrutar Bucaramanga - La atención, la ubicación, el desayuno y la casa son excelentes, mudisfrutamos la estadía, gracias por permitirnos disfrutar Bucaramanga
Mojica (1/5): - Finalmente no nos hospedamos allí. La habitación no tenía nevera y la necesitábamos para almacenar un medicamento, el televisor y el aire acondicionado estaban dañados, ubicación lejos de la ciudad sin acceso a centros comerciales cercanos ni lugares para comer algo fácilmente. Cobran descorche si se pide comida o bebida a domicilio.
Lucia (8/5): -
Katherine (10/5): -
Juan Pablo (10/5): -
Flaviana (7/5): -
Flaviana (6/5): Mehr schein als sein - Die Aussicht war gut Die Zimmer sind sehr sparsam eingerichtet. Keine Steckdose und Lichtschalter am Bett. Kein Stuhl um etwas anzulegen. Keine Kleiderbügel. Frühstück gewöhnungsbedürftig. Keine Sitzgelegenheiten auf dem schönen großen Balkon.
Sarmiento (10/5): - La vista y la tranquilidad
Juan Camilo (10/5): - Excelente servicio .
Sandra Cristina (8/5): - Ubicación estratégica y en segura, cerca a parques y vías principales. Personal súper amable
Alejandro (5/5): Not a boutique hotel, just an airbnb - The location is nice because is in a high zone which has a nice view It is advertised as a boutique hotel, but its just a house. Breakfast was lacking. They don’t offer any beverages like juice or water. Just plain eggs and some fruit. Not very good. Not even napkins. I am allergic to pineapples, they didn’t have any other options available that day. The staff you can tell is tired. There were two ladies, they are there from very early in the morning to late at night, and they make breakfast and all the cleaning of the rooms and all. There is no people at the reception, every time we had to go out we had to look for someone to open the gates, they have this awkward system to open the doors and a curfew after 10 pm, you had to contact the owner to get a code and stuff, this all could be solved with a key, like air bnbs do. That was very annoying. We opted for leaving our car outside to avoid having to ask for the garage to be opened as well. The room was ok but everything feels old and needs maintenance. The TV was very old and slow too. Internet speed was terrible. This place is more like an AirBnB rather that a boutique hotel.
Sandra (10/5): -
BEATRIZ ELVIRA (10/5): Buen servicio -
Soto (9/5): -
Yoana Murillo Guerrero (10/5): - La casa es muy linda La señal del Internet, pero es por el sector
Julian (10/5): Peaceful, amazing - Everything, is very quiet. Love it To be realistic nothing negative.
Padrino (10/5): Me sentí como en casa - Está ubicado en una zona muy tranquila si lo que buscas es desconectarte , me encanto, el personal muy amable atentos sin duda volvería La tapa del inodoro estaba suelta me pareció un poco incómodo
Blanco (10/5): Calidad y descanso - El ambiente natural y familiar
Luna (10/5): -
Andrea (9/5): -
Hector (10/5): -
Somaza (10/5): - La tranquilidad de la zona Nada
gonzales (10/5): -
gonzales (10/5): -
Carolina (10/5): - Todo
Juan (9/5): Ambiente familiar y excelente atención. - Habitación muy cómoda, aseada y perfecta para el descanso. El personal muy educado y amable. El desayuno muy bueno. Muy buena ubicación. Nada, todo muy bien.
jaime (9/5): - Muy tranquilo y silencioso. El personal es muy amable
WILLIAM FELIPE (10/5): -
Andrea (10/5): Remanso de Paz - Es absolutamente precioso , apacible y tranquilo. El servicio de 10 estrellas. Sin duda alguna recomendadisimo Ame sus nenes peludos fueron mi catarsis para el momento tan difícil que estábamos pasando 🐶🥰
Deisy (10/5): -
Carlos Andres (9/5): Recomendado - Muy cómodo, muy familiar Que me faltó tiempo para disfrutar más :)
Carlos Mario (10/5): -
Luis Miguel (10/5): -
Brenda Estefania (7/5): -
Daniel (10/5): Best place to stay in Bucaramanaga - Super clean and beautiful! Amazing and gently staff
Sánchez (10/5): Una estancia de ensueño - El personal es completamente amable y servicial. Los desayunos son muy completos y hay variedad, puedes elegir cómo deseas los huevos todos los días y hay días donde te ofrecen cosas diferentes, como caldo o tamal. También tienen almuerzos. Alexa, quien prepara las comidas, es un amor. La vista es espectacular, rodeada de naturaleza y del cantar de los pájaros 🐦 . La piscina y el jacuzzi deliciosos. La cama y las almohadas muy cómodas, limpio y ameno. El Internet no era tan bueno en mi computador, pero en el celular funcionaba bien.
Mónica (8/5): -
Quintero (10/5): -
Sara (9/5): -
Jenifer Sarai (6/5): - Ubicación. El ruido, en la noche se escuchaba lo que otras personas hablaban, también, los vecinos colocaron música en la madrugada y se escucha todo, por lo que no se pudo dormir bien. El cuarto en algunas partes tenía humedad.
Suarez Muñoz (8/5): Tranquilo - La calidez de su personal Instalaciones viejas
Quintero (10/5): Exceptional -
Martin (5/5): Decent hotel - The location was good and overall the hotel was nice. The room was nice and bright and the bed was very comfortable. The bathroom could have been cleaned better. There were hairs in the shower and a lot of hair on the bathroom floor. The toilet seat was damaged and should be changed.
Doris (10/5): Exceptional -
César (7/5): Good -
Andrew (6/5): Great staff but needs some TLC - Very nice staff and great breakfast New construction going on next door and the place can use better cleaning and TLC
Adriana (10/5): Exceptional - The breakfast was incredible, the staff was out of this world.
Denise (6/5): Pleasant -
Maiky (8/5): Very good -
Diego (10/5): Exceptional -
Kathalina (8/5): Very good -
Liset (10/5): Exceptional -
Robert (10/5): Was like staying in a 5 star boutique hotel at 2 star hotel prices, the beds wer very comfortable rn - Breakfast was excellent serve by a lovely friendly young girl Nothing everything was absolutely perfect
Victor (10/5): Excellent stay away from the city noise - excellent location, very quiet, without any traffic noise, which is rare for Colombia. Very nice house, excellent views of the city and a great swimming pool area. The hosts are very welcoming and helpful.They will do anything to make you feel at home. Nothing
Rolof (10/5): Exceptional - Staff is very nice. Location is very good.
Patrick (10/5): A Relaxing Stay In Bucaramanga - Wonderful view of Bucaramanga from the property! Especially nice at night. The staff was incredibly friendly despite our poor Spanish. The manager, who we met later, spoke English and was very accommodating. They let us hang around the pool for several hours before we took a night bus. Location was secure and you need to buzz in and out every time you enter or leave. Room was spacious, comfortable and clean. Would gladly return in the future. Nothing major but there were a few things damaged in the room: one of the shelves for the bedside tables was damaged and the toilet seat wasn't attached to the toilet when we arrived.
Chechoperez (9/5): Superb - The room and the staff were amazing! They helped us out quickly when we called them on the cellphone provided. A perfect example for any hotel out there!!! Everything was awesome. I didn't had any setback during my stay!
Rafaelq (7/5): Good -
Alexander (10/5): Exceptional - The view was amazing, the staff make you feel at home. Sad I couldn't stay longer!
Raul (10/5): Exceptional - We suggest to list the products price in the minibar of the rooms
Torres (10/5): Exceptional -
Debbie (10/5): Best stay in Colombia! - Most awesome place ever! Beautiful home, safe, attractive neighborhood. Owner GUS made us feel like family. Wonderful fresh blended lemonade upon our arrival. Gus provided terrific suggestions re; eating out, and activiities to add to our tour. Without his suggestion, we would have missed the gondola ride in the Andes which was incredible. Beautiful and relaxing pool and hot tub after a long day of traveling/tours. Great view of the city from our room. We would like to return to Bucaramanga and Serenity Suites.
Fernando (10/5): Wake up in a birds paradise a top of the city - Getting to Serenity Suits you think you are leaving the city. The road climbs up a steep hill surrounded by forest. Soon you are at the top of a hill in a quiet modern neighbourhood where you have the most astounding view of the city. Serenity Suits is located in a secluded street (our taxi driver had to ask for directions), a dead end street next to a forest park full of a variety of birds and a trail that takes you down to town on a beautiful walk. Although you are almost out of the city, you are 10 minutes from great shopping (Shop for locally hand made leather products) and 20 from downtown (visit the market in carrera 15) in taxi rides that cost less than 5 bucks. Hosts Sandra and Gustavo run this boutique hotel like their own home and treat you like family without being intrusive. We stayed with them for three nights as part of a recent backpacking trip to Colombia. Our room had a balcony with a full view of the city. We had the same wonderful view from the shower! The room was modern, with air conditioning TV and ample space. We were woken up in the morning to soothing wild bird songs. We were treated to a magnificent breakfast that Sandra cooked for us every morning with her own take on traditional Santanderean food. We did bird watching while having breakfast at the balcony: What a Treat! Gustavo and Sandra looked after us offering suggestions and directions to places to visit, eat and hung out. Thney have a trusted taxi driver that they called when needed. Gustavo
zoe (10/5): Recomendadisimo - El lugar es hermoso, puedes ver la ciudad desde el balcón del restaurante. La comida es deliciosa, es limpio, está bien ubicado. Lo mejor es el servicio. Sandra, su esposo Gustavo y su hija son personas muy amables, todo el tiempo están pendientes de ti. Sin duda alguna, regresaría a Serenity Suites.
Verified traveler (10/5): Our stay at Serenity was lovely - Beautiful setting with view and very attentive hosts. The room was artistically and carefully designed with luxurious amenities. Healthy fresh breakfast on patio overlooking the spa and swimming pool. I highly recommend to other travelers to stay at this fine hotel .
D (10/5): Elegant Stay - An elegant, safe, and comfortable stay with a beautiful family in Bucaramanga.