The Russel Hotel
Location: Cnr. Long, Graham and Unity Street, Knysna, za
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation and Convenient Location
Stylish Guest Rooms and Modern Amenities
Nearby Attractions and Dining Options
Book your stay at the modern 3-star Russel Hotel, conveniently located near Knysna's attractions and offering luxurious accommodation with stylishly decorated guest rooms. Enjoy marble bathrooms, free parking, and proximity to the Knysna Golf Club and popular restaurants. Please note, no parties or loud noises are allowed on the property, ensuring a peaceful stay for all guests. Don't forget to relax at the barbecue area before it closes at 9 p.m. Experience comfort and convenience at Russel Hotel!
Important Information
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Policies
Check-in: 02:00 PM - 09:30 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Non-smoking throughout
- Shuttle service (additional charge)
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Double Room
1 Double Bed and 2 Twin Beds
11 sq feet
Internet - Free WiFi
Entertainment - 32-inch TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
-
Standard Room
1 Double Bed and 2 Twin Beds
11 sq feet
Internet - Free WiFi
Entertainment - 32-inch TV with satellite channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Double Room
The air-conditioned Standard Double Room is elegantly decorated with wooden furniture in white tones. Each room has a seating area, a dining area and a satellite TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Fire extinguisher
- Key access
-
Standard Family Room
Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Fire extinguisher
- Key access
-
Family Room
This spacious room is elegantly decorated in white tones. Each of the air-conditioned rooms has a seating area, a dining area and a satellite TV. Please note that the price is based on 2 guests. Maximum occupancy is 3 guests (see hotel policies). The extra person rates vary according to the season and may be lower than indicated in the policy.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Fire extinguisher
- Key access
-
Family Room
The air-conditioned Standard Double Room is elegantly decorated with wooden furniture in white tones. Each room has a seating area, a dining area and a satellite TV.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Shampoo
- Conditioner
- Body soap
-
Family Suite
This air-conditioned family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Shampoo
- Conditioner
- Body soap
Guest Reviews
- Hans Zwiener (5/5): - Good breakfast, friendly staff Rooms need an update. Quite old everything.
- Esther (5/5): - If there could be balconies to ease the difficulties of smoking areas especially on rainy days where people have to go out for smoking in the rain Walking outside to get to the reception area
- Mokoena (9/5): - Cleanliness The TV uses wifi to play and it was always searching.
- Randolph (9/5): Best value on the Garden Route - Great value and nice room
- Van Kampen (6/5): -
- Michael (6/5): - the receptionist was very friendly It seems the only staff that was available was the receptionist who was handling everything, there was no one to take the bags to the room and even when checking out, facilities were very basic
- Heather (5/5): - It was up 3 flights of stairs and there was no lift and I was expected to get my 84 year old mother and our suitcase up these. Full disclosure that it was upstairs and no lift. We went out for dinner and by the time we came back our parking spot was filled and there wasn't other parking close by.
- Johan christiaan (10/5): -
- Antonia (8/5): Netball Tour 26 - Location. Friendly and helpfull Staff There was 2 cock roaches in the room.
- Prenisha (10/5): -
- Lindy (10/5): Lovely stay - Lovely to stay, close to shopping and Restuarant. Safe to stay. Staff very friendly and helpful make you feel welcome
- Raymond (6/5): Breakfast was ok. Breakfast staff were a lot more friendlier. - Clean Staff when arriving. Basically had to ask for a greeting a number of times. Was more interested in her phone.
- Rob Lukas (7/5): -
- Gregory (8/5): - Overally good value for money.Breakfast while basic was excellent.Very clean and staff pleasant to deal with Nothing particularly stands out.
- George (8/5): -
- Lindy (10/5): Awesome stay - Very clean and bedding was fresh. Room was cleaned every day and nothing went missing. Staff very helpful and friendly
- Jasveer (10/5): Excellent - Excellent -
- Ajay (10/5): This Place is very close to Waterfront and most of the restaurants . Very Close to Knysna head - Staff in Russel hotel is very polite and friendly , Always ready to Help . I really thank to Manager Busi for helping me out with nice family room . Very good Breakfast ( Veg and Non-Veg options) . Overall Superb Stay . Thanks NA
- Josh (9/5): -
- Nitin (8/5): Over all good experience. - Stay was good. room was neat and clean. Location was also good. Serving staff not very warm welcoming and customer friendly in serving food . They declined the request to serve an additional toast for my kids. Then we need to call the supervisor .
- Reinhard (7/5): -
- Maiyana (10/5): State of the art accomodation - Friendly reception' from the front desk and kitchen staff Neatness and quality items
- Joubert (7/5): - Safe parking and breakfast. We were 4 in the room, yet only one mug and one cup was supplied. I would think the cutlery matches but it was not the case, and that cheapens the experience. Water pressure not so good but I think that may be n Knysna issue.
- Sherwin (8/5): - Value for money with breakfast included. Breakfast was delicious with options. Family room was nice and comfortable. Close to Knysna main road and waterfront. N/A
- Gregorio (10/5): It’s a nice hotel with big rooms and breakfast was good - It had a nice parking area and the room was big
- CENYUE (8/5): -
- MURUVVET (10/5): -
- abdulrazak (9/5): -
- MURUVVET (9/5): Fiyat performans %100 - Oncelikle verdiginiz paranin hakkini aliyorsunuz ,bina eski fakat odalar bakimdan gecmiş aile odasinda kaldik oda genisligi yeterli banyo ve oda temizdi.Kahvalti olarak menuden secim yapiyorsunuz, omlet tost gevrek cesitleri var. Guvenli otoparki var ,otel konumu merkezde ve sabah yuruyusunuzu 10 dakikalik yuruyus mesafesinde waterfront bolgesine yapabilirsin. Tesekkurler Kotu tecrubemiz yok
- Wyatt (8/5): Was enjoyable - Neatness of the complex There was no bath plug on arrival at our room but on request were presented a plug to use.
- Lesley (8/5): -
- Fred (8/5): - Cleanliness
- Bester (7/5): Cant wait for my next visit - The breakfast was a bonus.The location near the main road is a bonus.I could also attend the Catholic church on Palm Sunday that is metres away from the hotel. Open View only
- Alvin (4/5): - No.hot water this morning.Breakfast was a challenge with a long wait due to insufficent staff.Will not return to this property.Ta Location
- brunofscruz (10/5): -
- Ferreira (5/5): -
- Molieni Ellinah (8/5): -
- Haricharan (9/5): Review: Russell Hotel. - Comfortable, clean rooms. Complimentary tea/coffee,water and toiletries. Friendly, efficient receptionist/manager. Excellent breakfast. Shower in bath-tub/ tiny shower cubicle. No lift or porters. TV - black& white. Only Openview. Didn't impact significantly as we stayed for only one night.
- Graham (8/5): -
- zoran (8/5): -
- Brad (7/5): -
- Kabaa (7/5): You get what you pay for. - You get what you pay for. You get what you pay for.
- Rodney (7/5): -
- Paul & Sue (1/5): We did not stay, and walked away from our prepaid room. - Nothing, we ended up going somewhere else. However the receptionist was very helpful. The hotel was older and a bit run down when compared with the online photos.
- Damian (8/5): -
- Cosygin (10/5): -
- Pulou (9/5): Un hôtel vieillissant mais très propre - Idéalement placé
- Mikolaj (8/5): -
- Johannes (10/5): Exceeding expectations - Close to the city centre Easy access and safe
- Charl (9/5): - Great location with secure parking. The breakfast was great and freshly made to order. All the staff friendly and welcoming.
- Vogts (5/5): - The room size was good and bathroom was nice and clean. Front desk staff was lovely. The carpets in the room had recently been cleaned, but the room had not been adequately aired- it smelled of wet dog and took my breath away - I slept the night with vicks under my nose and a light scarf across my mouth to lessen the harshness on every breath. Could t wait for checkout.
- Desmond (8/5): Preceeded my Expectations - Good Price Excellent Staff Perfect location Nothing
- Hanna (6/5): -
- Thembelihle (8/5): Comfortable - Breakfast was fine. Nothing wrong with it The stairs before getting to my room
- Lee-Anne (10/5): -
- John (9/5): I had a comfortable and enjoyable 1 night stay and would certainly stay again. - The hotel was perfect for my requirements with safe secure parking and friendly helpful staff. Nothing
- ENERGY (6/5): -
- Wendy Lategan (7/5): -
- Robert (8/5): Only spent one night but comfortable and good breakfast. -
- THANGARAJU (5/5): -
- Juliane (8/5): - Schlichtes, ordentliches und sauberes Hotel. Das Frühstück war ok, kein Buffet sondern Varianten an Englisch Frühstück / Cornflakes / Toast.
- Lonwabo (8/5): Great hospitality from the staff. - Rooms are very comfortable, great hospitality from the staff. Close to the city center. The area is safe. I was looking for fruit platter added to the breakfast otherwise it was good.
- Christopher (9/5): -
- Posh (9/5): A hotel with a home feel. - We enjoyed our stay and the staff is super friendly.
- abdul (10/5): -
- Hans - Jörg (9/5): Gerne wieder - Freundlichkeit Alles war soweit okay
- Chien-Hao (8/5): -
- Gianluca (8/5): Good hotel - The hotel does his job. Solid good breakfast. Polite Staff, safe parking, and with everything you may need in the room Position is not the one listed on Booking map, few blocks up.
- Roberto (10/5): - Ótimo café da manhã!
- Rachel (4/5): -
- Peng (10/5): -
- Benjamin W (8/5): - All round good 👍🏻
- AUPERT (8/5): Hôtel bien situé à Knysna - Établissement correcte. Situé au centre de Knysna. Bien protégé. Bon accueil. Wifi ok Chambre bien équipée. Bon café Petit déjeuner correcte mais pas de quoi se servir en toast.
- Riley (7/5): - Breakfast Aircon not working properly Limited television not SMART
- Fayrooz (3/5): It was unpleasant. Would not recommend. Photos don’t match the ones on booking.com - I booked this place for one of our training facilitators. He complained that the room that was booked, the aircon was not working, there were Gekos on the counter and ants in the room. I booked this place for one of our training facilitators. He complained that the room that was booked, the aircon was not working, there were Gekos on the counter and ants in the room. Booked for 2 nights only stayed one night and did not receive a refund.
- GabiHBR (10/5): - Quarto confortável e espaçoso. Café-da-manhã muito bom. Um pouco mais distante do waterfront do q eu esperava.
- Noluthando (8/5): It was an enjoyable stay, friendly service and clean rooms - The breakfast menu needs to have more options such as sausage, hashbrown and mushrooms The double bed is too low and soft TV channels are not adequate for business and sport people
- Siddle (8/5): Ok for a convenient place to stay. Safe - Clean AC unit didn’t work very well
- Henriette (7/5): -
- Lubabalo (9/5): awesome stay - location, hospitality and comfort None
- ketelo (8/5): -
- Artur (10/5): - Great accommodations, we stayed with a group and everything was very comfortable and pleasant. The very friendly staff deserves special mention. Thank you for a wonderful stay with you and we hope to come back again with a new group. With love and respect, YourOwnAdventure Travel Club
- Vedran (8/5): - Very good
- DINO (10/5): - La posizione al centro città, la colazione, bagno e condizionamento
- Hurd (10/5): -
- Goof 🤪 (7/5): -
- CECILIA (8/5): -
- Rosmaini (9/5): Our stay was exceptionally well - The room was very big,good service and breakfast was very nice and delicious.Staff was friendly and sweet Nothing
- Vania (3/5): Não valeu a pena - Funcionários atenciosos Carpete no quarto, banheiro sem janela e com cheiro de úmido, estrutura antiga, sem modernização
- CATHerine (9/5): -
- Babalwa (9/5): -
- Adiel (9/5): - No pool on site.
- Khomotso (9/5): The host was friendly and the breakfast was nice. - Beautiful hotel We booked on a busy day and the parking was full, however we did manage to get parking.
- Divan (8/5): -
- Lizienn (8/5): - The only thing that we didn't like is that there was no lift and we were in the 3rd floor but the rest was great.
- Teresa (7/5): - Breakfast was good. Staffer super friendly and professional. I do not like that I cannot lock my door from the inside... It feels unsafe. No bath plug... Milk sachet in fridge off
- Gavin (10/5): - Breakfast was great! Russell Classic was a win! Needs DSTV hotel package. They use Open View which is useless.
- Zoleka (8/5): My stay was great. - I had a great experience! The bed and pillows were super comfortable, and the hot shower was just what I needed after a long day. The central location was perfect for my travel plans, and I appreciated being close to the main road. Although I didn't get to enjoy breakfast due to my early departure, the staff went above and beyond - Nwabisa/Spokazi even packed me a thoughtful snack of muesli and yoghurt! The hotel itself is clean and well-maintained, making it a great choice for travelers. I'd definitely recommend it.. Nothing
- Pumeza (7/5): - It was nice and you could order before you come if you are rushing somewhere; they even asked if we need it packed
- Siviwe (7/5): I was happy with the location, room and hospitality. Early breakfast for Marathon runners must be or - Perfect location for Knysna Marathon runners Water pressure in the showers is very low and next year arrange early morning breakfast for Marathon runners
Photos
