Whitehorse Apartments Hotel
Location: 770 Whitehorse Road, Box Hill, au
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location
Located in Box Hill, Whitehorse Apartment Hotel offers spacious apartments with fully-equipped kitchens and dining areas. With free WiFi and private parking, it's the perfect choice for a comfortable stay.
Modern Amenities
Each apartment is furnished with contemporary furniture and includes a flat-screen TV, DVD player, and a kitchen with all essentials. Some suites even have a washing machine and tumble dryer for added convenience.
Close to Attractions
Just a short walk from the nearest tram stop and Box Hill Central, the hotel is also within easy reach of Melbourne City and other popular destinations. Explore the nearby areas of Olinda and Mornington for a memorable experience.
Book your stay at Whitehorse Apartment Hotel now for a relaxing and enjoyable visit.
Important Information
Continental breakfast is available for $12 per person per meal.
Please note that parking is available for $10 per day and is subject to availability. It must be booked in advance. To reserve a space, please contact the property in advance, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 07:00 PM
Check-out: 10:30 AM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Japanese garden
- Secured parking
Rooms Available
-
Executive Twin Room
1 Queen Bed and 1 Twin Bed
Soundproofed room
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Separate dining area
- Free WiFi
- Separate living room
- Separate bedroom
- Rice cooker
- Bedsheets provided
-
Executive One Bedroom Suite
1 Queen Bed and 1 Twin Bed
419 sq feet
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and desk
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Separate dining area
- Free WiFi
- Separate living room
- No cribs (infant beds)
- Separate bedroom
- Rice cooker
- Bedsheets provided
-
Deluxe One Bedroom Suite
1 Queen Bed and 2 Large Twin Beds
452 sq feet
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and desk
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Separate dining area
- Free WiFi
- Separate living room
- Separate bedroom
- Rice cooker
- Bedsheets provided
-
Two Bedroom Family Apartment
1 Queen Bed and 2 Large Twin Beds
850 sq feet
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Separate dining area
- Free WiFi
- Separate living room
- Separate bedroom
- Rice cooker
- Bedsheets provided
-
Executive Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite has a washing machine, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Standard Suite
This apartment features a soundproofing, kitchenware and sofa.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Executive Twin Suite
This apartment has a kitchenware, electric kettle and tumble dryer.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Deluxe Suite
This suite features a seating area, dishwasher and microwave.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Family Apartment - Interconnecting
This spacious apartment is consisted of of 2 living rooms, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Additional bathroom
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Two-Bedroom Apartment
This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- Channa & Shelley Riem (9/5): -
- John (6/5): -
- Donna (8/5): -
- Colin (6/5): -
- Ching (9/5): Friendly and helpful staff, easy access including parking (with reasonable fee) - Well equipped facility in room, including bathroom needs and kitchen appliances. window view is blocked.
- Yongai (10/5): -
- John (5/5): Place needs a cleanup - Position Cockroaches in the bathroom
- huiru (8/5): The price is satisfactory and reasonable - A very satisfying stay. Many of our requests were well accommodated, and the manager was warm and welcoming The air conditioner is in the living room, so the bedroom gets very hot. We need to open the window, but there is no fly screen, and we’re worried that mosquitoes might come in
- Carmel (8/5): - Position Bathroom shower was not as clean as it should be
- Sincic (8/5): - If you're a smoker, you're welcomed. Refreshing really when being treated like a human being although I smoke cigarettes. Not one thing I did not like.
- Samantha (7/5): -
- Aysha (9/5): It was a comfortable and very welcoming place to stay. - The building was very easy to access even out of office hours with the available lock box. The older gentleman working at the hotel was so lovely and welcoming, and very helpful with the instructions of accessing our room after hours. The room had all the necessary facilities and appliances. There really wasn’t anything to dislike about the property. It was a great experience overall.
- Michelle (10/5): Great value for money - The staff member was very nice and helpful Nothing
- Satini (8/5): -
- Joseph (8/5): -
- Stephen (9/5): -
- David (9/5): -
- Brieanna (8/5): Happy with my stay - The guy at the desk was friendly and helped me when i accidentally locked myself out of my room
- Greenwood (8/5): - It was close to our appointment and very comfortable The walls needed a clean
- Clisdell (8/5): Overall good would stay again - Like the room as family good to have our own room as parents. Mattress on bed was very old and had little to no paddling left
- Michael (10/5): -
- Graham (4/5): Disappointing -
- Yongai (10/5): It’s a beautiful place to stay and the price is very good for the kind of property - Location Clean and have all essentials
- Ling (1/5): Bad - Bad smoking smell Dirty and smelly
- Dion (6/5): - no tv in main area, no tea towel to dry dishes. tv in main bedroom kept cutting in and out. for the price it was pretty average
- Glenn (10/5): Exceptional - Good close to boxhill
- Maureen (6/5): Pleasant -
- Roxanne (5/5): Passable but not as good as expected. - Check in staff were friendly In need of a makeover. Photos of property and rating on booking website made the property look much better than actually was.
- Tarsha (2/5): - Absolutely disgusting accomodation, extremely dirty and overpriced because of the Grand Prix weekend. I would not recommend staying here.
- Sim (4/5): No comment - No comment No parking
- Sharifah (9/5): Superb -
- Andrew (4/5): Disappointing - Friendly staff. Location was suitable for visiting family in Surrey Hills The place was very dirty. Possibly consider contracting some cleaners from time to time as oppose to doing everything yourself.
- Francesco (10/5): Exceptional - Good location
- Simon (5/5): Looking around the area it was probably on the higher price per night, so we expected a higher quality of accomodation. - Was well located for what we needed, close enough to the city to site see and our basketball event in Glen Waverley. Beds were comfortable Wasn’t overly clean, mould in the corners of the shower, dryer and washing washing machine had musty smell. No fresh towels were brought though our 7 night stay. Needed couch to relax after days out.
- Cmason (10/5): The apartment had everything we needed and more. The staff were very helpful and friendly. - The convenience to all public transport especially the tram network. We went into the city on a number of occasions and it was a breeze. Close to a great variety of really good restaurants and Don't Albert Village coffee shops. Loved it. Walking to Box Hill. But we found Mont Albert shops and inconvenience solved
- Ralph (4/5): Very disappointed - We requested an early check in and it was confirmed when we arrived there was no one there we called the number that was on the door and was told to come back at 10am we had to sit in the car and waited 3 hours before we could check in once in the room the dishwasher had dirty dishes in there we were given 2 English breakfast tea bags and 2 sachets of milk and sugar we stayed 2 nights the tea milk and sugar was not enough we had to go to the shop and buy these things which we don’t think was right
- Brad (2/5): False advertising & Dirty - Absolutely disgusting.. Pictures do not look like the room complete Dirty. Rubbish under the bed. Mirrors had marks. Black strands of hair in cutlery draw. I left after 30 mins. Still trying to get my refund..
- Mathew (5/5): Passable - Location Very basic, had mold in the shower
- Stephen (6/5): only location is ok , staff friendly and enable to stay longer with small payment - staff friendly no Towel on the wall to hand towel, no hair dryer , rubbish bin dirty and old hard to use, hot water bottles ironized inside
- Sandra (10/5): - Simple, clean and easy to acess. Very close to public transport.
- Gary (5/5): Would not recommend - Location was ok Poor cleanliness Poor maintenance Poor kitchen equipment Difficult car park access Noisy neighbours in adjoining room
- Sarah (8/5): Very good -
- Colin (8/5): Very good -
- Leonie (7/5): Did the job at short notice at Christmas - Very unsettling location next to a seedy motel with suspicious people. Everything was good apart from that and not much that they can do to resolve problem.
- Russell (8/5): Good value for money, but parking was an issue. - Location met our needs. The parking area was too tight. A large sedan etc. would not fit in most of the spaces without considerable manoeuvres. Actual parking bays quite narrow as well.
- Tam (7/5): Good -
- Sarah (5/5): Passable - It was very clean. The staff were attentive to my circumstances. It's very small. The car parking is scary. Take your own jar of coffee. The website pictures make the room look much larger than it is.
- Lynda (7/5): We enjoyed our stay good value for what you paid for - Location was great room was clean easily accessible No fresh towels daily
- Jenny (7/5): Good - Location Toilet seat not attached properly Mirrors and windows not clean Apartment door looked like it had been broken into Bedroom blinds dirty Only one teaspoon and one cereal/dessert spoon No knives or forks Dishwasher hadn't been emptied Carpark space was booked, was told when we got there car wouldn't fit, disappointed as it never mentioned on website small cars only At least bed was made Feel photos on website not a true indication of property
- Jonathan (8/5): Very good -
- Shane (7/5): Good -
- Stewart (5/5): Passable - Nothing Receptionist was a nice guy, body odour was dreadful. As soon as you turn up you will notice the place is dirty.
- Patricia (7/5): Good -
- Vivien (10/5): Exceptional -
- Tracey (9/5): Superb - Comfortable beds. Being woken @ 5am by a fire alarm to then find only one other room took heed of the warning. When there was no sign of management , fire trucks or smoke when returned to our room.
- Andy (8/5): Very good -
- Chloe (7/5): Good - Friendly staff. Location was good. It was nice and warm. Shower was a bit dodgy. Hardly any water pressure.
- Pat (6/5): Pleasant -
- Lindsay (8/5): Comfortable stay. Thank you - Great host Convenient location and easily accessible Wifi signal wasn't great Toilet seat was loose Had to pay additional for parking on-site. Not aware of this prior to arriving.
- Krishnakumar (8/5): Very good -
- Jerome (8/5): All went all, thank you - spacious, room is clean, well equiiped Nil particular
- Leanne (3/5): Not clean - The location was close to the major shopping centres and transport. The apartment is not what it appears in the pictures. It's small, dirty and mouldy.
- Scott (9/5): Superb -
- Gary (6/5): Pleasant - convenient location shower unit has lot of mould in lower edges and door. No facilities to store suitcases
- Kierrtana (10/5): - reasonable rates, good T & C's
- Andrew (8/5): Nice clean and simple apartment for staying at a good price. - Nice clean and simple apartment for staying at a good price. The bedroom was on the main road and there was a bit of traffic noise
- Sean (2/5): - Filthy! Our non-smoking room had clearly had people smoking in it and smelled like a 1980s night club. The shower was filthy and covered in mould and there were mould spots on the roof of the bathroom. The rest of the bathroom was covered in lint and dust from the tumble dryer. The floor of the whole unit was filthy and the dining table was filthy and covered with leftover lumps of grease from someone’s take away. I have pictures if the management would like to see them but when I raised issues and asked for a different room or a refund they were decidedly disinterested.
- Kathy (3/5): Won’t be back - Comfortable mattress. Pleasant man at reception when checking out. Unhelpful reception! When discussing parking “reception” said parking was additional cost. This wasn’t immediately obvious in the booking process but whatever…. Accepted we would pay. She advised if we didn’t want to pay for parking we could park it in dodgy motel next door for $45.00 🤣 Then she said our car was too big…. (Clearly this hotel is not setup for normal travellers). Ended up having to park in the disabled bay as the parking had clearly been reserved for others. Room was basic, carpet stained, and room & bathroom not particularly clean. Graffiti on wall going into car park. Just generally unkept. The photos on booking.com are not accurate.
- Rebecca (7/5): Small but clean - Easy location Clean facilities Friendly staff Parking not good Pictures make rooms look bigger than they are
- Maxene (7/5): Have stayed in others nearby same price which were very spacious 2 bedroom 2 bathroom free parking - The first apartment we stayed in was very compact. It had the smallest "lounge / eating" area I have ever seen - width of a small low 2 seater couch which we kept sliding off no space for a side table and set off in a tiny alcove a table big enough to fit 2 dinner plates. Eating utensils consisted of 2 forks 2 knives 2 spoons and 1 teaspoon. The bathroom had a washer and dryer and was very tight. After a couple of days the electronic lock on the door died so we had to move into another apartment. This apartment layout was almost identical to the first apartment with a couple of differences. Apt 1- washer and dryer 1 tv. Apt 2 - 2 tvs no washer and dryer The second apartment "lounge / eating" area was a little wider, however the couch did not face the tv so you had to sit sideways. We kept sliding of this one too. We ended up sitting on the bed to watch the tv in the bedroom. The bathroom was slightly bigger and 4 towels not 2 more than in the first apartment In each apartment there is a bench in an alcove in the bedroom which we presumed was a desk. No power point. The bench kitchen consisted of a 2 burner cooktop a combination microwave, air fryer. convection oven and a small under bench bar fridge. Apt 2 had a drawer full of eating utensils Parking is $10 per night We will not stay there again. See above
- Maria (8/5): very convenient for me but first time not happy with cleanliness - easy access and secure safe building & parking it was not as clean as usual
- Tanya (5/5): Passable - size and location dirty and in need of update
- Kb1990 (10/5): Exceptional -
- Carson (1/5): Frustrated - i don’t like it and very upset bad service , we book for carpark for 4 nights (they did charge me 40 dollars for four night ) but one night the underground parking is full (no refund to us for parking fee) , someone park with pay but we had pay and could not getting a parking lot , because we scare the car will be damage if park outside the road due to the car was rent , and very dirty as well the bed cover had mold on it i will attach the photo as below have a look , i am very frustrated for this trip, and I wish none of the any customer will be treated like this again . please take the case srsly . Thank you
- Regina (5/5): Passable - The room was a bit dirty in the kitchen area, there was a broken shelf in the shower. I had to go and ask for a towel as there wasn't enough in the room
- Marie-therese (7/5): Good -
- Elizabeth (6/5): Pleasant - Location- close to family that we were visiting. Had everything we needed for a short stay with a comfortable bed to sleep in, and small kitchen, which suited our needs. Rooms small, but this didn't affect our stay as we were out all day. Rooms adequate but basic, in need of a bit of a repaint, power point needed attaching to wall properly
- Sandy (9/5): Superb -
- Fatma (7/5): Good - We were here as our home was being renovated. We had to change rooms due to the noise from the street . Our second room was much bigger and nicer and very quiet . We were given a front room but it was very noisy at night with traffic and the trams and you could smell that someone had smoked in the room.and it wasnt very clean with stains on the carpet and broken toilet seat .Parking on site is difficult and limited
- Lisa (8/5): location was good and the staff member at reception was very friendly - location the shower head was broken and taped up with electrical tape.. the shower had mould in it..
- Adam (5/5): Passable -
- Brian (1/5): Bad -
- Bolton (1/5): Bad - unhelpful staff no hot water could not have a shower because the apartment had no hot water. and the staff were very unhelpful. I expect a refund.
- Thomas (6/5): - Property was ok but not worth the price. Small room with no where to put my small suitcase. Difficult to do work as well.
- Bills (1/5): wouldn’t stay again - nothing the sheets were still damp, there was no tv in the bedroom, and the apartment looked nothing like the pictures
- Stephen (7/5): Good - Had to pay an additional $10 for a parking spot
- wendy hicks (6/5): - Unit was extremely tiny. No knives for meals only chopsticks. No parking. Unit was very clean.
- Rita (8/5): Friendly front office staff. - Easy to find. Off street parking available. lift to carpark our neighbours had a fight and there was stuff littered all over the lift corridor. The website said daily room service but it didn’t happen until we asked and then it was only partial. There was nowhere to hang up a towels and bath mat to dry in the bathroom. We were given a room with a balcony but the door was locked!
- Mirjana (6/5): short stay within proximity to amenities and venues. - had disability features main road, very noisy, difficult parking for disability. unit located near lift shaft, heat movement all night. The sofa was too soft to sit on, hard to get up and out of.
- Tina (6/5): Pleasant -
- Sandy (3/5): Poor - only one knife and 2 teaspoons available. dishes and pans found dirt in dishwasher
- Hong (4/5): Disappointing -
- Vivian (9/5): Superb -
- Andrew (10/5): Exceptional -
- Petelo (1/5): wouldn’t recommend staying here, need to be more clean - There was a lot of mould around the apartment, mainly around the bathroom
- Fynntelford (6/5): Pleasant -
- Melanie (2/5): Very disappointed with the cleanliness and no service to speak of. - The location was ideal for where I needed to be. Manager was polite on arrival. The property is advertised as a daily serviced apartment. However when we got to our room the bathroom was disgustingly filthy. The toilet had brown stains and the shower had scum around the doors and tiles. You could tell it was filth and not age as it’s a relatively new apartment. The room also smelt of cigarette smoke. I was told on arrival that there would be no housekeeping during my stay. Thankfully the bed linen and towels were clean. I should have done more research and read reviews before booking. Be warned.
- Nathan (4/5): Disappointing -
- Jason (8/5): Very good -
- Kathleen (9/5): Superb -
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