Mesut Hotel
Location: Mesut Caddesi Obagöl Mevkii 07400, Alanya, tr
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Beachfront Property with Stunning Views
Luxurious Amenities
- Spacious rooms with furnished balconies
- Buffet restaurant offering Turkish and international cuisine
- Outdoor pool with children’s section and sun terrace
Entertainment and Convenience
- Games room with TV, table tennis, and darts
- Free Wi-Fi in public areas
- 24-hour front desk for car hire and tourist information
Experience the ultimate beach getaway at Mesut Hotel. Book now to enjoy a relaxing stay with breathtaking views and top-notch amenities.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Car hire
- Sauna
- Massage services
- Currency exchange
- Darts
- Hammam
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Evening entertainment
- Public Bath
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby outdoor pool
- Scuba diving on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Exercise/lap pool
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Bicycle-friendly property
- Beach toys
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard 2 Kisilik Oda
1 Double Bed OR 2 Twin Beds
237-sq-foot soundproofed room, balcony with partial sea views
Entertainment - 82-cm LED TV with satellite channels
Food & Drink - Mini-fridge, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- No rollaway/extra beds
- Bedsheets provided
-
Triple Room
Featuring a furnished balcony with views of Alanya, this spacious, air-conditioned room includes a mini-bar, satellite TV and private bathroom.
Some rooms also overlook Mediterranean Sea.
Safety deposit box costs EUR 2 per day
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Single Room
Featuring a furnished balcony with views of Alanya, this spacious, air-conditioned room includes a mini-bar, satellite TV and private bathroom.
Some rooms also overlook Mediterranean Sea.
Safety deposit box costs EUR 2 per day
Max Occupancy: 2 (1 Adults)
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double or Twin Room
Featuring a furnished balcony with views of Alanya, this spacious, air-conditioned room includes a mini-bar, satellite TV and private bathroom.
Safety deposit box costs EUR 2 per day.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- D1733KCmichaelc (10/5): Brilliant hotel for adults but no good for children no play park pool is not suitable for children under five feet got s - Only suitable for adults no play area and got the smallest bit of pool can not fault hotel the staff are all polite the reception is so helpful and friendly Fatima is very helpful we would recommend but not with children
- jenniferP5329VZ (10/5): Jennifer /julie - The staff were so helpful and accommodating . Fatima on reception is excellent and goes above and beyond to make everyone welcome and special
- M3616QWamandal (8/5): Nice hotel - Staff were lovely and very attentive, Rooms were clean other than the floors they were dirty and left black marks on your feet, the only problem was the food it was the same 5 dishes every night and it wasn’t that good I’d definitely recommend going into one of the many restaurants near by as the only thing worth eating was bread and some tiziki
- viktorkI499WR (10/5): Mesut love - Very good location 1 line, sea near 50 metres, friendly staff help with any questions, food is full pension quality and taste, numbers have all you need to stay comfortable
- Ghassan Yousef Daghles (10/5): -
- yerbil (6/5): - Konaklamanız idare ederdi .sanırım yer yoktu bize özürlü odası verildi kısa konakladık
- Elena Ramona (5/5): - I liked the position. Close to the see. The staff - OK. The place has potential and can do much better. Cleaning wasn't the best. They don't have transfer to the airport that can be a plus.
Stay away from the pool tombola, I don't know why they agreed to do it... It's a cheap trick to make you buy things you probably don't need to.
- lucyjB2086SE (6/5): Lovely hotel but could do with some improvements - We recently stayed at Mesut Hotel as two 20-year-old women and overall had a mixed experience. The food was generally good, though it would have been much easier if it had proper labels, especially for pickier eaters or those with dietary restrictions. Drinks were served in very small glasses, which was a bit frustrating at times.
One standout was the housekeeping team – they were absolutely amazing and kept everything spotless. We also want to mention a particular young man who worked mainly at the pool bar – he was incredibly helpful and kind, a real credit to the hotel.
However, we did have a few uncomfortable experiences with some staff who behaved slightly inappropriately towards us, which left us feeling uneasy at times.
The hotel is in a lovely area with fantastic bars, coffee shops, and shops nearby, and the beach is right across the road – which is a major plus. The pool area was great too, with snacks conveniently located just across from it.
Evening entertainment was enjoyable when it was on – not every night, but we didn’t expect it to be. Overall, while there were highlights, we wouldn’t personally return. That said, it’s likely a great choice for families or older guests looking for a quieter, more relaxed stay.
- Navigator46210218689 (6/5): Average 3 star stay. Nice staff - The rooms were very clean, maids friendly. They always make the effort to sort your room daily. Comfortable beds, only thing is it can be a bit noisy due to being near the main road.
I was apprehensive about the food but it was actually really good, only thing is you’re very limited due to times.
Only get ice cream between 3-4, diluting juice available all the time. However you need to ask for fizzy juice which is very limiting as you get a small glass and need to continuously ask if you want more, which is frustrating.
Cocktails and certain alcohol not included, I’m not a big drinker but you would expect there to be 1 or 2 cocktails considering the price.
Also down by the beach you can only get diluting juice or hot drink, I did buy a cocktail by the beach and the men were very abrupt demanding I ‘PAY’ as if I couldn’t afford it, which was abit insulting however had my cocktail anyway and it was good.
Beach also needs a good cleaning, a lot of rubbish left by guests. :(
There is also constantly loud music by the pool, I don’t mind music but I mean blasting, week later and there’s still ringing in my ears. I did ask the guy to turn it down for a abit, which he did so no issues. Some of music had racial slurs, which wasn’t really appropriate as there was a lot of kids in attendance.
Speaking of kids there’s little entertainment for them apart from the pool. So if you have small children I would keep this in mind before booking.
I will say the staff were very friendly and I actually really enjoyed socialising with them,
Witnessed them take a fair amount of abuse from guests which was sad cause it was evident they do work very hard.
Speaking of had 1 or 2 disputes with Russian guests who think they owned the pool, they were also loud at 1am having full blown conversations in the hall and domestics so not so great.
Also speaking of which, dinner time is a trick because it’s a fight to get food as no one waits for a turn and people get their dinner and desert at the same time. Alot of guests overload their plates with the desserts and fruit and just don’t eat it and leave it to waste.
As you can imagine a lot of the food isn’t replenished, so if you’re not fast your last.
The location of the Mesut is good, you can go into town, there’s a pharmacy nearby and a migros, also several shops and a nice wee bar with music. It’s also out the way apart from the main road which is nice if you like the choice to have some quiet time.
Also you need to pay for the wifi, sauna, room safe, fresh orange juice and more.
Overall the stay actually was quite good, if it wasn’t for the unbelievable heat and the 2 hour travel from the airport I’d definitely be back.
- 696dariav (2/5): 0 - The rooms are in poor condition, not like in the photo, the water in the shower is salty. As for an all-inclusive hotel, clean, drinking water should be given to the room every day, but unfortunately they don't give it and you have to pay for all the good alcohol!!!! This hotel does not deserve ****!!!!!!!!!!
- hannz2025 (10/5): Mesut Hotel - The room is always clean, kitchen is very delicious, personal honest and patient, hotel has good location near the sea.
- Z2784EZmartins (10/5): Great - The hotel was really great. Everything was exactly as it should be. I had a great time here. Thank you…………………………………………..
- rodneycU6982BX (10/5): Greatttttttt - The location of the hotel is very nice. The pool was very big and beautiful. The patisserie section was great. We were able to buy many sweet foods. I think everything was good in general. The rooms were good
- Q1692AZjessicab (10/5): A great stay!!! - Upon booking this hotel and reading the reviews I was very skeptical and thought I had made a mistake,arriving at the hotel around 11pm the receptionist was very friendly and helpful they offered for the porter to take our luggage to the room! The room was clean had a few minor imperfections due to normal wear and tear we had a balcony over looking the strip and a sea view! The hotel was very quiet even on a busy strip!!! The food was ok was a good variety but repetitive !! The staff were very helpful and polite and went out of there way to keep guests happy the staff within the pool bar and the restaurant manager especially! Overall we had a great stay and its clear that everyone has a different experience and things that bother some dont bother others!!
- lilliansG1666ZT (10/5): Fantastic holiday at mesut hotel 🏨💖 - I had a fantastic time as always when i go mesut hotel i am always welcome there I've got to know everyone I've been going for a long time now i don't go anywhere else,the staff are always helpful food is good the rooms are very clean the beach is so close i will be back soon 😘
- Z315CLtinab (2/5): AVIOD THIS HOTEL - Shocking hotel avoid at all costs food not edible no running water on top floor at peak times fridge goes off when you leave the room and stinks 😷 so when you arrive back you have warm drinks we got chucked out of our room for another family because they had double booked it demanded that they gave me another room if I hadn’t they just would of said sorry we can’t do anything had bits of the pool tiles in my hand that had all chipped off and was sharp all chewing gum on the carpets along the corridors absolutely vile place never again cats in the restaurant at hotel also
- danoV772OM (2/5): Worst hotel food I have ever experienced, rude staff, poor hygene generally and no 'all-inclusive' service! - Worst hotel food I have ever experienced, rude staff, poor hygene generally and no 'all-inclusive' service!
The buffet food at Mesut hotel was the worst I have ever experienced! They served old moldy tesco value food - Spaghetti, chicken nuggets, fake meat, old dried up desserts and every day it was the same crap food with nothing fresh apart from bread and fruit.
If you don't make it to dinner by the start time at 6pm, you will be left with a dirty table to eat at which the waitors never cleaned and the terrible food became even colder and worse. There were stray cats walking around everywhere at the dining room and were on the tables too. Drinks machine were old and disgusting with fake watery juice, and fizzy drinks were served in dirty small warm glasses which we had to ask the rude waitor to provide. There was no ice available, and the bar man was often nowhere to be seen so we ended up eating out most days for breakfast, lunch and dinner - To top things off, our child had food poisoning from the 1/2 times we ate dinner here (we stayed for 6 nights in total)!
PLEASE NOTE THAT I AM NOT A FUSSY EATER OR HOTEL GUEST! But this was an unbelievably bad hotel and no idea how it was given 4 stars, it is not even a 2 star standard!
The reception asked us to pay 8 Euros per device for wifi in our rooms (for 5 days), and only reception area wifi was free!
Room was small, dirty and not big enough for 3 people like advertised on the holiday apps! The hotel in general is outdated and needs a complete revamp. It also smelt like sewage around the hotel, and it became unbarable to the point where we avoided the hotel lobby completely to avoid the smell. Water in the rooms was never hot, just warm and the bathroom was falling apart! Toilet was so dirty that we bought bleech to clean it daily. Toilet had a constant leek, and shower holder was falling apart.
There was no entertainment at all apart from a 'fashion show' which ended in the hotel trying to sell us cheap/fake items of clothing.
No all inclusive service - drinks stopped being served at 10pm each day, and no food on tap apart from some old moldy local sweets. Alcohol was cheap brands with a weird taste (vodka, whiskey, brandy etc) and we were asked to pay for branded drinks frok the fridge (i.e. bottles of Corona, Coca Cola, Sprite etc)
Waitors were all men, anti social and uninformative! Always impolite, for example, when dinner finished at 8pm, they turned the lights off in the dining room rather than asking us to finish up our food and leave.
I would avoid staying at this hotel, and advise on spending a little bit extra money to stay at an actual 4 star hotel which are closer to the Antalya/Side areas! Avoid at all costs!!
- larawJ4920RV (2/5): Hotel from hell Smelly lobby says it all about the management - Definitely not a 4 star
These stars must have been awarded under a previous management as I don’t see how this rating has been awarded
Disgusting hotel lobby area has the main sewage drain hole which makes the place smell of urine. Lobby area is seating which you are not to take any porcelain to as the staff will shout at guests like they are children to go and eat in the restaurant which is dirty
Booked 2 double rooms with single beds and got one double and 2 single and had to complain to get the booking right. Then had 3 very old sets of bedding which is long over due for being thrown out.
Rooms are in serious need of work mould and damp in shower
The cats are everywhere even in the dinning room. Food was mainly cold restaurant manager where’s crop tops and leggings which are not appropriate but given her communication with the staff who are not in uniform of sorts not a single name badge.
It seemed common knowledge the restaurant manager boyfriend is one of the table servers
They shout across the rooms and seem to terminate staff on the spot again not good management. Hotel manager seems to have the same management style and shouts at guests too. We witness the receptionist tell a guest to get out the hotel as they had a complaint. This is a family run hotel so corrective actions don’t seem to happen
On clearing the tables in the restaurant trolleys with dirty stacked plates are left in the dinner area. Table cloths are stained and not changed.the napkins on the tables are of the lowest quality in dinner style dispensers. Cutlery For all courses are not placed on the tables or located where they easily found.
The bars are closed as the staff choose. They closed the Terence bar for a staff Christmas dinner leaving guests with not much space to sit in the smelly lobby.
Tour reps area constantly bombarding guest for bookings and over charging double what tours go for don’t use them is my advise as I witness several guests requesting cancellations and being told they don’t get a refund
The chef housekeeping staff seem to be trying to do there best with what they have
Hotels from hell sums it up
Save your money and book elsewhere
- V416DCsaraho (2/5): HOTEL FROM HELL! - Currently sat in the lobby writing this review. Worst hotel ever! Never in all my life would I ever come back here or recommend this place to anyone. On arrival there was a family at reception complaining that they had no hot water in their room for 3 days, that was the 1st red flag. Our room was situated on the 1st floor right next to the door for the pool, a door which slams open and closed all night on its own, I went to put the key in the slot to turn the electric on & the box fell off the wall! All week I've had to practically hold it on everytime I take the key card in and out. The bedding hasn't been changed all week & the covers are hard & crusty.
This is most definitely Not an all inclusive, the food is nasty & cold, the dining hall is filthy! The bar is situated inside the dining hall with a shockingly bad choice of drinks. Luckily my kids are grown, but I feel sorry for the guests here with small children, absolutely nothing for them to do. The entertainment consisted of a fashion show & belly dancer, all of which took place in the dining hall, I don't know about you, but I'd rather not like to see someone parading around in different ugly coats & someone shaking about whilst trying to eat the nastiest food of your life which you feel like you have to Try & eat as you've spent enough to come to this s**t box hotel.
Never in all my life have I been to a hotel where there have been people complaining at reception all day everyday.
Please people, do not spend your hard earned money on this place!
- 226kadij (2/5): Honest review 1 star rating - 1 star hotel, wouldn’t recommend this hotel to my worst enemy. Staff aren’t friendly. Food gives you bad belly. Only serves vodka and gin yet seems to run out of the only drinks they have. No free WiFi you have to pay. Very dirty/unhygienic, this hotel will make you very sick.
- Sirpa (6/5): - Hotelli ei minusta vastaa neljän tähden hotellia. On kolmen tähden arvoinen. Yöpyminen sujui hyvin.
- juliarJ8585ED (2/5): Worst hotel - Cats everywhere even in the restaurant walking on tables, mould in bathroom, unpleasent smell , extra charge for heating, no hot water and disrespect everywhere when we asked about anything in the reception. We got laughed at at ignored slagging off in their own language.
- Murat (10/5): - Gerçekten güzel bir otel konum olarak güzel yerde yemekte biraz daha güzel olabilir her şey güzeldi mükemmeldi
- Mert Ali (2/5): - Olabilecek en kötü oda da kaldık.
Sözde 3 kişilik oda ama 2 kişiden bozma oda belli. 3 kişi ayrı yatakta olmamıza rağmen sanki aynı yatakta uyuduk.
Bir yerden bir yere giderken sürekli merdiven inip çıkmak sinir bozucu. Sürekli bileklik sormaları da ayrı bir sorunsal. Yemekler fena değil
- Firdes (6/5): - Fiyat performansına göre iyi bir otel, bu fiyata her şey dahil olarak uygun.
Otoparkı yok, yol üstüne park etmeniz lazım bir yer bulursanız ilerlerde veya yakında park edebiliyorsunuz. Bu biraz sıkıntı.
Yemekleri genel olarak idare eder.
Deniz kenarında da plajda içecek alacağınız yeri var, şezlongları var.
Dediğim gibi 2 kişi sadece kahvaltı olan bir yerde kalsanız dışarıdan yiecekleriniz daha fazla tutar.
- MIRZAEI (10/5): - I like stay in Mesut hotel cause of in the center of the city.Walking distance a few minute to go sea ,shopping,restaurants.There are menu contain tasty food and fresh fruites already Resturant,beach and swiming pool area.Could. be beter improve their sweets menu..Front side rooms are sea view and clean.
- Mohamed (2/5): Perte d'argent - Fuyez grosse arnaque !!!
Hotel tres ancien
Receptionniste mal poli
Il y'a d'autres hotels à Alanya qui proposent un sejour plus agreable
Ne vous fies pas aux photos de l'hotel
- Joakim (10/5): - Very happy with this hotel, I was skeptical because it was so cheap, but I loved my stay! The location, food, room was perfect!
- Verified traveler (4/5): Avoid - De hadde ingen kontroll på innsjekk av gjester, fant ikke booking, når de endelig fant det sende de oss rundt til en annen del av hotellet, men det var feil så vi ble sendt tilbake igjen og måtte vente enda lenger på å få rommet. Rommene bærer preg av slitasje og dårlig vasket. Maten var ok, men ingen variasjon hele uken. Bassenget er ok, men spilte høy musikk fra tidlig morgen til sent på kveld.
- Mehmet (9/5): Everything was Good, thanks for everything, - Overall it was a nice and short vacation. Especially Front Office and other staff were very kind. The beach is a bit stony
- Brede (4/5): Mostly bad - It was very dirty all over. We accepted then 5 room then offered .they needed to do some claeaning before we were kinda happy. Big issue. The WIFI was note included. Even it said so in hotels.com
- Bente (8/5): - Stedet ser veldig fint ut på bilder, men hotellet bar preg av slitasje. Renholdet var dårlig og bestikk og glass var alltid møkkete.
- Tuncay (2/5): - Wir haben extra (Geburtstag meiner Frau) ein Standartzimmer mit Meerblick gebucht für 3 Nächte, und bekamen ein Ekonomisches Hinterzimmer im 1 Geschoss.
Das Rauch des Grills und der Küche kam direkt hoch auf unser Zimmer.
Das Personal in der Rezeption sagte uns, dass der Manager alles organisiert hat, und dass er telefonisch nicht zu erreichen wäre. Wir am nächsten Morgen ggf. in ein anderes Zimmer kommen würden, was wir auch gebucht hatten.
Doch am nächsten Tag ging das so weiter, dass die sehr unfreundlich wurden und behaupteten das wir kein Zimmer mit Meerblick gebucht haben, dass es das Problem des Reiseveranatalters sei und nicht des Hotels.
Der Reiseveranstalter hätte uns somit belogen, und uns ein Zimmer verkauft was es nicht zur Verfügung geben würde.
Das gesamte Geschirr war jeden Tag dreckig, aus den Gläsern etwas zu trinken hat Überwindung gekostet.
Das Essen, das Hotel insgesamt hat es niemals 4 Sterne verdient.
Nur die Lage ist schön Zentrumsnah, wir haben die 3 Nächte wirklich nur zum Übernachten benutzt, weil anders war es in dem Zimmer und im Hotel nicht auszuhalten.
Sehr viele Gäste haben sich aufgeregt, das war nicht zu überhören.
Wir empfehlen dieses Hotel nicht weiter.
Pure Enttäuschung!
Nie wieder !
- Håkan (6/5): Proper location - Location is good, rooms are decent. The gym was just two dusty machines on a balcony and two dumbells. The poolbar was very good with snacks all day and the restaurant was okay. The toilet in the room didn't flush properly, so the room smelt a bit like sewer.
- Veera-Maria (6/5): - Customerservice could be more professional, level of languageskills especially among the staff is necessity
- gert ørskov (10/5): - Dejlig hotel. Maden var ganske fint. Et russerhotel med skønne mennesker
- Verified traveler (8/5): - Pleasant
- Michelle (6/5): - Staff unfriendly rooms basic but clean food just ok
- Lyuba (8/5): - Jeg hadde en god opplevelse av hotellet, vennlig personale, god mat og komfortable rom. det eneste jeg ikke likte var rengjøring på rommet ... rengjøring var dårlig ...
- Verified traveler (6/5): - OK Hotel. Dog problemer ved ankomst, hotellet kunne ikke finde vores bookning, selvom de fik alle de dokumenter jeg fik da jeg bookede opholdet. Da vi fik vores værelse, var værelset beskidt og køleskabet var i stykker så det ikke kunne lukkes. Derudover havde jeg bestilt "Sea View". Vores altan pegede direkte ud til en væg på modsatte side, og da jeg spurgte efter vores havudsigt, blev jeg bedt om at læne mig udover altanen og derved kunne jeg se havet. Dog efter jeg brokkede mig i receptionen, fik jeg et andet rent værelse med havudsigt. Ellers ok hotel, med fint ophold. Hotellet var åbnet 2 dage før vi ankom grundet COVID-19 nedlukning. Vær OBS på at ikke mange af hotellets ansatte taler Engelsk, og selvom man beder om engelsk, vil man blive svaret på hhv. Tysk eller Russisk.
- Lana (10/5): - Will be good to have bar,sun bed and sun umbrella on the beach.This is all inclusive hotel??
- Verified traveler (2/5): En gang og aldri mer.... - Forventningene ble skuffet,allerede ved innsjekk så var alt vanskelig! Holdt ikke med å vise app med bestillingsnr.Resepsjonisten måtte ringe sjefen,da gikk det i orden!
Aircon kom og gikk under hele oppholdet.Den virket ikke,til tider.Siste kveld og natt virket den ikke i det hele.Vi klaget etter ett par dager og en ung mann som skulle sjekke fjernkontrollen tullet seg.Vi fikk en ny forholdsvis hygglig servicemann,det ble bare observasjon,åpnet og så bak deksel. Full av støv, men ikke noe ble fjernet. Strømmen kom og gikk.Internettet var ustabilt og dårlig,henger nok sammen med strøm.Maten var ikke noe særlig og det skulle så lite til for å få det mer delikat.Vi valgte å spise andre steder.Siste kvelden så kom det uttalelse fra resepsjonisten som var den samme ved innsjekk: «Har dere drukket vodka» og stønnet og vred seg...når vi kom i skranken.Har aldri vært med på maken av frekkhet og opptreden som viste lite kunde tillit!
Vaske damen klaget på lite tips, ettersom vi kom fra Norge og hadde mer penger enn tyrkere.Hun spurte om jeg viste hva ett brød koster,og hvor mange hun fikk...jeg tenkte mitt.Hun snakker ikke engelsk, men jeg snakker tyrkisk!
Meget dårlig service og dannelse ovenfor sine gjester! Min sønn og kjæreste hadde samme opplevelsen på sitt rom.Vaskedamen etterspør tips,hun hadde flere barn hjemme!
Til og med å ta en dusj ble en dårlig opplevelse, ofte var det bare kokende varmt vann,skulle tro det ble bare kaldt,men livsfarlig for små og store.
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