Urban Travellers Hotel

Location: 2867 P. Zamora Street, Pasay, Manila, 1300, Pasay, PH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Full-service spa
• Newspapers in lobby (surcharge)
• Free WiFi
• 24-hour front desk
• Luggage storage
• Wheelchair accessible
• Elevator
• Safe-deposit box at front desk
• Full-service spa
• Free self parking
• Airport transportation - pickup (surcharge)
• Newspapers in lobby (surcharge)
• Banquet hall

Rooms Available

• Standard Family Room

  1 Queen Bed and 1 Twin Bed

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Slippers
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Laptop-friendly workspace
  • Bed sheets not available

• Premium Room

  2 Twin Beds

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Slippers
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Laptop-friendly workspace
  • Bed sheets not available

• Superior Room

  1 Queen Bed

  171 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Slippers
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Laptop-friendly workspace
  • Bed sheets not available

• Deluxe Family Room

  1 Queen Bed and 2 Twin Beds

  312 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Slippers
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Laptop-friendly workspace
  • Bed sheets not available

Guest Reviews

• Joel (7/5): -
• Gerald (4/5): -
• Frank (4/5): -
• Artur (5/5): - Reception desk was not so friendly . No hallo , no goodbye answer
• Antwan (10/5): Pleasent and welcoming - Nice, front desk were sweet. Wish the pool hours were longer
• Marite (6/5): - The location was ok and coresponded to description and pictures. It felt as a half appartment building, and maybe it is common for Asia. The building has solid walls, so we never heard any neighbours, even though they were there. Old corridors gave away a bit of a backroom feeling. It was old, old fashioned in a good way, but with a layer of old dust on every piece of the building and furniture. It was clean, but old in terms of furniture, interior, bathroom equipment, air conditioner, everything. And for some reason we didn’t pay attention to availability of hot water, when booking- there was no hot water. Breakfast wasn’t worth it, and we had couple of cockroaches in every room (we had booked 3).
• Mealord (8/5): Zufrieden - Die Lage Das Altes Zimmer
• Mealord (8/5): gut - Das Zimmer ist alt. Von 2013 bis 2019 war das Zimmer noch schön. Das Frühstück war gut, aber nicht mehr so wie früher. Die Lage ist die beste. Das Zimmer ist alt und das bad.
• Matt (4/5): - Bad location Lack of late night amenities
• Marisa (7/5): It’s not too bad,the location is ok - Value for money The sink top is falling apart,it’s just basic hotel
• Barry (5/5): Urban was suited for a bed for the night. - The staff were very accommodating and polite even though I checked out early due to personal reasons. The upstairs bar was a good meeting place but didn't know about it initially. Staff there were also very good. Right alongside a small Mall was handy. Simply I was not suited to the level I thought I would have, and that was my mistake in selection. The room was sparse without any facility to boil a jug of water and no refrigerator, etc. I didn't check it out and did not realise it until the next morning. The staff did, however, try to make it as easy as possible. Breakfast was included. However, it was very local cuisine and respectfully was very controlled portions etc. Making decisions on photos from the internet can do this to overseas patron. It did have a bath which I was seeking, but the hot water supply was very limited. It was not for me. However, it might suit the needs of some who were overnighters and just wanted a place to lay down. It was certainly priced accordingly. Very grateful for staff assistance.
• GLENDA (7/5): We have a nice stay ..my niece and her family have a nice time in the pool ..we have a nice breakfast - It’s very close from Airport The room and bathroom is not really clean enough ..the shower
• Maritess Paz (3/5): -
• Josef (4/5): Na přespání po dlouhém letu stačí. Jinak - Nic Všechno včetně jídla
• Marina (1/5): -
• Marina (2/5): Poor \ - Nothing! The pick up and drop off are very expensive normally hotel are free for drop off and pick up. They charge so expensive but the hotel is not great. The air-conditioning is so noisy and the shower are broken.
• Judy Ann (6/5): -
• GLENDA (7/5): We enjoy stay ..with my nice enjoying the pool and and they enjoying the night music - Clean a bathroom and sink Staff is friendly and gentle
• Marie-Line (2/5): Les photos du descriptif ne reflètent pas ce qu’on trouve sur place, allez voir ailleurs - Petit-déjeuner correct, sans plus Emplacement de l’hôtel très curieux et dans un quartier glauque, accessible uniquement par les connaisseurs. Cafards et autres bêtes dans une des chambres, bruit épouvantable dans une autre, bref nuit horrible.
• Theresa (7/5): -
• Roger (8/5): - Accessibility to where I want to go. Not that clean and hype place to stay but you got your value for money.
• L_ (2/5): Eldre hotell som tydelig er i behov for en oppgradering. Svært ubehagelig seng bestående av en madrass i plast og dynen -
• Margarita (8/5): -
• Sven (9/5): -
• Domonique (9/5): Had a great stay here, awesome location right next to the metro. - Great location, staff were fantastic and the food was great. The air conditioners were a little outdated, rooms could do with a fresh paint job..
• Merlin (7/5): - Reception is very kind and professional! Good location to visit the center AC a bit noisy
• Ryota (9/5): 情熱 - 安い！面白い人たちがいっぱい 特にないかな
• J-Jacques (5/5): Cet hôtel a du, il y a longtemps, être très confortable. Mais plus maintenant - La piscine sur le toit, la salle de bain. Le prix très attractif. La literie : drap en acrylique, nous avons du payer un supplément pour avoir un drap en coton. Se situe dans une rue très difficile d'accès pour les taxis. La propreté laisse à désirer. Le personnel pas toujours souriant<;
• Lailanie (8/5): -
• jc (1/5): - L emplacement Cet hôtel est dans un état déplorable : très sale pour ne pas dire plus... Équipement détérioré Pas de draps. (jamais vu ça !!! ) Climatisation super bruyante Plus mauvaise isolation phonique Pas de fenêtres !!!! Tout simplement scandaleux pour 90 euros la nuit !!! Et wifi par intermittence A fuir ..
• Jay Ciriaco Belen (8/5): 1st Time Visit at Urban Travellers Hotel Pasay - Friendly staff and easy access to MRT Only 1 elevator is working all the time. Buffet breakfast controlled by the staff the serving of food especially the eggs and meats.
• Erna (9/5): - No comments
• Erik (7/5): Strange hotel, with a lot of potential! - This is a strange hotel! A lot of potential, but they didn't go for it! Very nice ladies in the reception. The men have a way to go, to be better in service. The breakfast is simple, but very good. Food in the restaurant is also good and reasonable prices. Many rooms have no windows, but maybe better AC, than room with window. I have been there for several days in different rooms, So I have tried different alternative's. Nice pool area on the top floor. The location is very good. With a nice shopping mall right around the corner. It's always something! Leaking faucet, defect toilet and AC is very noisy! I mean noisy! The room cleaning was not satisfactory. And its very easy to see the room have seen better days. But the ladies in front desk, help you to change the room, so everything can be fixed. Still, I'll will be back!
• Rodrigo (1/5): Para olvidar - Un desastre. Viejo, con mal olor e incómodo. El baño con olor a insecticida. Llegamos y estaba lleno de agua. La habitación muy vieja y descuidada
• Daniel (3/5): Ich würde nicht wieder her her fahren - Sorry aber dieses Hotel ist nicht akzeptabel Es ist alt es hat keine Fenster im Zimmer und es es richt Schimmelig
• MARC (5/5): Tout juste passable pour une nuit grâce notamment à un petit déjeuner acceptable. - Personnel sympathique. Petit déjeuner satisfaisant. Chambre sans entretien. Pas de drap. Ai tué au moins une dizaine de cafards. Chambre donnant sur rue bruyante et air conditionné d'un autre âge rendant impossible son utilisation.
• Agnieszka (8/5): - Czysty pokój, miła pomicna obsługa
• David (9/5): -
• Mercy (4/5): - Madaming ipis sa room hindi sya malinis like parang hindi nawalisan Ang room bago mag check in 🥹🥹🥹
• Mats (9/5): -
• Joeri (7/5): -
• John (10/5): -
• BENigeria (8/5): -
• Acosta (10/5): - Food - sinigang na bangus 💯
• Alvin (8/5): My 2nd stay at Urban Hotel. - Location is accessible anywhere. I get what I paid for so I wouldn't expect much but I appreciated that the room especially the toilet was clean and smells good. What made me booked here is you have a rooftop and a pool that most of the surrounding hotels did not have. The couches on the reception area looks uncleaned. Small chips on the walls, tables and chairs could be fixed. Our room 510, the compressor of the air-conditioner is so loud.
• fernando (1/5): - Bad management
• Marlowe (7/5): -
• Marinotto (6/5): - Posizione vicino mall of asia
• Ngina (5/5): -
• Los Baños (10/5): -
• Sarah (1/5): GOT LOCKED INSIDE COMFORT ROOM BECAUSE THE KNOB WAS BROKEN - The location is easy access to trains and jeepneys. I was locked in their comfort room on my last day of my stay, i didn't notice that the knob was broken since I dropped off my stuff and went outside to see my friend and got back to the hotel in the morning. so when i took a bath, i can't open the door inside of the comfort room. there no other way but to shout out loud so that i can ask for help. i was diagnosed of depression and this is really triggers me. this is not the first time i stay in this hotel but, the last experience of me alone is really bad. the staff didn't know how to assist their guest when someone got locked on their room, there's no nurse or emergency team on their staff, all they have is that the manager that keep on saying that i could be sent to PUBLIC hospital where as there is a nearest hospital along the edsa. I just decided to go home and rest. they didn't come or call me again about what happened or what. and also the socket available is only for their TV, there's no available socket near the bed. so I decided not to use the small fridge inside since i was there just to rest, but the experience is really a nightmare for me as someone has depression.
• Aimee rachelle (10/5): - The rooftop bar
• Sunkist2 (5/5): - The breakfast has improved We are being knocked at the door just because we didn't go out at exactly 12pm on the day of checkout. Very annoying. We have not yet stayed for 24 hours because we checked in later the previous day. Most hotels give a leeway allowance of 30minutes up to 55 minutes to checkout after 12pm
• Tamayo (10/5): - The pool and the staffs are all nice! Plus the location was an easy access to all. The free breakfast, we didn't know if it's only for a round or we can get another.
• Bnea (10/5): -
• Allyn (10/5): - Facilities good entertaining of the staff perfect
• Roland (7/5): - Location and price Oud
• Bnea (9/5): Everything was great — peaceful atmosphere and excellent service. - I really liked how clean and well-maintained the property was. The place felt cozy and comfortable, with everything I needed available. The location was convenient, even close to a busy area you can’t hear the noise outside and that is very important to help me to relax . Overall, a great place to stay!Affordable
• Christian (10/5): -
• , (10/5): -
• Widmaer (6/5): -
• Jun (8/5): + Bra staff och service, bra frukost. - Tv funkade inte, kylen funkade inte bra, badkaret var - Bra frukost Badkaret var for liten.
• gloria (6/5): - Dirty room but friendly staffs
• Page (8/5): - The staff helpful The shower
• eustacchio De (10/5): - Bed sheeting incomplete,
• Carmelo (10/5): - Safety abd excellent customer services.
• Joe (4/5): Stay elsewhere - All factors considered, this is, at best, a 10-12$ per night place that wants 3-4 times what its worth.
• Page (6/5): - The place easy access to baccarat church The shower doesn't working the room i was in
• Casipong (10/5): - The location was good and the staff very helpfull... 👍👍👍👍👍👍 None
• Rodney (4/5): - Hard to find driving. Old. Good for one night.
• Marissa (9/5): - place is nice and clean, close to shopping area, MOA and airport. staff and nice and accommodating too. We also enjoyed the complimentary breakfast and the swimming pool.
• Rory (2/5): - There was poop running down the front of the toilet. Grab driver told us on the way in the area is bad for snatchers and pickpockets etc. Didn't feel safe to walk the street. Staff is friendly and they have billiards on the 8th floor. But the poop on the toilet ruined any chance of a good rating.
• Piotrek (5/5): - Brak Pokoje bez okien (trudno się do tego przyzwyczaić), przez przewody niesie się hałas ludzi „śpiewających” karaoke na dachu, biegające po pokoju zwierzątka, brak kubków czy szklanek w pokoju no i moja prośba o usunięcie informacji że jest śniadanie - to co tam występuje to troszkę żenada- wydawanie na kartki po 1 jajku, 2 kromkach chleba i 2 plastrach niby szynki - to jest śmieszne . Ostatnia rzecz to jest dojazd do hotelu a raczej brak dojazdu. Taksówki nie chcą tam dojeżdżać.
• Piotrek (5/5): - Oj…. Może to, że była recepcja 24h Pokoje bez okien (trudno się do tego przyzwyczaić), przez przewody niesie się hałas ludzi „śpiewających” karaoke na dachu, biegające po pokoju zwierzątka, brak kubków czy szklanek w pokoju no i moja prośba o usunięcie informacji że jest śniadanie - to co tam występuje to troszkę żenada- wydawanie na kartki po 1 jajku, 2 kromkach chleba i 2 plastrach niby szynki - to jest śmieszne . Ostatnia rzecz to jest dojazd do hotelu a raczej brak dojazdu. Taksówki nie chcą tam dojeżdżać.
• WU (4/5): ガッカリ - スタッフさんが優しい 設備古すぎる。写真と合っていない。
• Marvin (8/5): -
• Rosemarie (2/5): - Scary. Old and very worn. Sheets and pillows seem clean. Toilets are not hotel worthy. The whole place needs a gut job. Im surprised it's open. Aren't there criteria for hotels? We had no choice. It was a10 hour sleep stay, and we survived it. Couldn't wait to leave.
• Angelyne (7/5): Good - No comment No bidet, dim light only, i paid 600 pesos for my airport pick up
• Marie (10/5): All in all, my stay was amazing and great! Will return again soon, hope the swimming pool and bar will be open. - Cleanliness and great service of front services. The food services is not smiling.
• Rowan (8/5): Very good -
• Manang Kilay (10/5): - All the stuffs was polite,I like to attend the mass for 1st Friday for every one.
• Robert (8/5): - Cute pool on the roof about 15 meter square with a view of the city. OK breakfast with eggs and meat. The restaurant on the top floor was good - the problem was LOUD karaoke music and signing that was not enjoyed by us. If the volume were about half it would be OK but we could not talk across our table! Very unpleasant. I should have asked them to turn it down - I think they might have.
• Alan (10/5): - We love urban, all staff are friendly. They treat us like a family. And i treat them the same. We always stay every time we are holiday in Phil. I recommend to all my friends.
• Antonio (10/5): - Stayed before my flight. Enjoyed. Really wanted to check the pool. It looked awesome 👍
• Rocke (6/5): Pleasant - food was fresh location bar too hot
• Reyes (7/5): Good -
• Jaypee (3/5): Poor - The staff are very friendly. Our bed is bit clean and the AC is so loud. Pur bed is like a bed from hospital.
• Richard (7/5): Good - Access to the hotel is in a bad location as one way (wrong direction) off the busy street of EDSA ave. The street was too congested hard to walk around, no sidewalk, many trikes, cars, narrow street.
• Joy (6/5): Pleasant -
• Aiza (10/5): Exceptional - I like how staffs treat the guest. They give a nice service for us. Helpful staffs!
• Mark (10/5): - I like the staff and hotel, it is a congested part of city.
• Paulo (8/5): - It has a pool
• Richard (7/5): Good - hot water and friendly staff, great aircons for rooms. For the price is was ok. cockroaches coming out of floor drains. Rooms not as good as advertised. The place is old and access is difficult for grab rides and returning from MOA on EDSA.
• Rai1417 (10/5): Great value for money - The place is not updated. It's kind of old compared to other hotels but it's worth staying there because: - good deal: buffet breakfast is already included - friendly and accommodating staff - strategic location: it's around 5 min walk away from the LRT station and it's near MOA/SMX I recommend this to travelers on a budget especially those who are not really from Manila and they are just there because they have conference at SMX or somewhere nearby.
• Paulo (8/5): - Roof top pool and bar were nice
• riverman143 (10/5): Stopover Manila before flying - This hotel is close to both NAIA 1 & 3 if you just want a hotel so close to the airports and SM Mall of Asia.The staff are very attentive & courteous (special mention to staff Arie).This is a budget hotel so dont expect it to be like a 5 star.Its basic but have everything that you will need at a price so affordable.Breakfast is good.
• Jonie (7/5): Good for the money paid. - I got a room with no window. Air conditioner unit was noisy. Noisy children in the corridors. Street going to and from the hotel very crowded most of the time.
• Alan (8/5): Friendly staff. Rooftop swimming pool. - Very friendly and welcoming staff. Rooftop swimming pool and restaurant. Buffet style breakfast, where you can fill yourself up for the day. Hotel is in poor condition and A/C is noisy, but hotel is cheap. I have stayed here several times so can't be so bad.
• Nik (2/5): 17 mins then l left - I lasted 17 mins - then booked another hotel and lost the money! I didnt feel welcomed, the room was tired, tap was leaking (although they did kinda fix it) bed was lumpy to sit on, only 1 pillow - i just felt it was not worth staying - especially as they gave me a breakfast voucher and then told me i hadnt paid for it so couldnt yse it! The location is horribke with the street outside
• Leslie (8/5): - Property was a little run down. Rusty metal chairs and stairs to the pool area. Pool water was cloudy. My in room sink faucet was leaking. Staff was friendly and helpful.

Photos