Hotel Flamingo
Location: Calle 57 No. 485, Entre 56 y 58 Col. centro, Mérida, YUC, 97000, Mérida, MX
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Outdoor Pool and Complimentary WiFi - Enjoy a refreshing dip in the outdoor pool or stay connected with the complimentary wireless internet access during your stay at Hotel Flamingo.
Convenient Amenities and Services - Benefit from amenities like a 24-hour front desk, luggage storage, and free self-parking. The hotel offers convenience and comfort to make your stay hassle-free.
Central Location and Nearby Attractions - Located centrally in Mérida, the hotel is just a short walk from Mérida Cathedral and Paseo de Montejo, with various attractions like Plaza Altabrisa and U.S. Consulate Merida a short distance away.
Book your stay at Hotel Flamingo for a perfect blend of relaxation and exploration in Mérida.
Important Information
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 06:00 PM
Check-out: 12:00 PM
Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Wheelchair accessible
- Smoke-free property
- Tours/ticket assistance
- Parking (limited spaces)
- Free self parking
Rooms Available
-
Double Room, 2 Double Beds
2 Double Beds
237 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels
Food & Drink - Free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- In-room massage available
- Free WiFi
- Bed sheets not available
-
Standard Triple Room
3 Double Beds
280 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels
Food & Drink - Free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- In-room massage available
- Free WiFi
- Bed sheets not available
-
Double Room, 1 King Bed
1 King Bed
237 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with satellite channels
Food & Drink - Free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- In-room massage available
- Free WiFi
- Bed sheets not available
Guest Reviews
- angel (2/5): - Mal servicio del chico del front desk
- Alma Dulce Maria (10/5): - Hace falta Un poco de ventilación en el baño
- Mirtha (8/5): - La piscina está en condiciones lamentables, uno de mis niños se cortó con los azulejos que ya están rotos o despegados. Incluso se le quedó una astilla del cristal en el pie; fue doloroso
- Damian (2/5): - Esta muy sucio, desde el elevador, la alberca, las habitaciones, pedí que me cambiaran varias veces las toallas porque llegaban sucias, manchadas, lo que no solo es una cosa poco higiénica, pone en riesgo la salud de las personas por el riesgo de contagió de enfermedades por contacto, la alberca sucia que ni dan ganas de meterse. Me tuvierón que cambiar de habitación porque no servia el clima, el espacio es muy pequeño en recamara y baño (el primer baño no tenia ni puerta la regadera. Lo unico "bueno" es la ubicación centrica, no regresaría.
- Johan (4/5): - Al llegar a la habitación, el baño tenía su letrero de haberlo limpiado, pero al levantar la tapa, me encontré con (al parecer) bellos pubico o cabello.
Si te hospedas aquí, importante no pedir habitación del lado que da a la calle, el ruido del transporte público o motocicletas es terrible, y las ventanas no son contra ruido.
La alberca tiene el agua muy turbia, estuve 1 semana ahí y no me pareció que la limpiaran.
El aire acondicionado tira agua, una cantidad de agua tan grande, que era necesario usar el bote de basura para evitar que se encharcara.
Todo esto se reportó a recepción, pero solo quedó en que sería revisado y reportado.
- PEDRO SILVA (4/5): - La alberca está sucia
- juan carlos (6/5): - Funciona solo para dormir
- Viviana Gpe (8/5): - .
- Nestor (4/5): - Buen precio accesible para andar en el centro
- Laura (4/5): - Los trabajadores tienen mala actitud, no hay limpieza y la alberca súper sucia, por más que hicimos el comentario no se hizo nada, y se supone que pague con un buen servicio y por el uso de instalación
- CARLOS Eduardo (2/5): - Habitación horrible, un baño que en el WC no te puedes ni sentar las rodillas pegan con la pared, la regadera con fuga, a la regadera le faltaba una puerta, la alberca no funcionó mientras estábamos además que se veía turbia el agua, el personal súper mamones, cero servicio de atención, Expedia debería de sacar este hotel de su lista!
La televisión no se veía la señal de televisión abierta!
El estacionamiento está a 4 cuadras no te lo cobran pero está súper lejos!
HORRIBLE EL HOTEL JAMÁS VOLVERÍA
- Mirtha (8/5): - Deberían limpiar más y mejor la piscina
- jesus eliseo (10/5): - Goteo el aire acondicionado y era lento el internet
- Sonia Paola Caballero (8/5): - Todo bien excepto que no nos dieron la toalla adicional ya que éramos tres personas, hasta el penúltimo día donde nos dejaron jabón, shampoo tres toallas y las del baño
- José Iván (4/5): - Poca limpieza insecto,el personal poco amable ,lo mejor la ubicación
- Eduardo (8/5): - Bien
- Fidencio hidalgo (10/5): - Todo bien
- JUAN (8/5): - hotel agradable en costo beneficio y ubicacion, su estacionamiento esta a 3 cuadras tener en cuenta
- Porfirio (8/5): - Nothing
- Juan Carlos (2/5): Mal - Mal cuentan con estacionamiento para 10 vehículos de 60 habitaciónes
- Dhara (4/5): - El trato fue
- Ivan (4/5): - We had a issue with our shower not having a door flooded the bathroom. Then AC unit was dripping water. They fixed the ac but overall not a great experience
- Mary Guadalupe (10/5): - Todo estuvo excelente desde que llegamos nos atendieron de lo mejor
- Acosta Lopez (10/5): - Bueno
- Acosta Lopez (10/5): - Muy buena
- Cristopher Ivan (2/5): - Llegamos y había una cucaracha muerta, durante nuestra estancia no tuvimos agua caliente, sólo había dos lugares para conectar dispositivos uno a un lado de las dos camas y otro a un lado de la puerta del baño, considerando que tenían una mesa para trabajar no servía de nada tener esa conexión casi a 6 m de distancia.
Preguntamos si podían proporcionarnos una extensión pero desgraciadamente no tenían.
El mini Split era muy viejo y parecía que tenía hongos.
Abandonamos el lugar al segundo día de nuestro hospedaje.
- Miguel alberto (8/5): - Es muy buena pero en esta ocasión se fue dos veces la luz
- Acosta Lopez (6/5): - Que son groseros
- EMMANUEL (8/5): El minisplit no daba aire - Esta bien el hotel y está muy céntrico ,
No más que el minisplit no daba aire y con el caloron que hacía en Mérida no dormías bien por el calor
- Domy (4/5): - Buenos días, la ubicación está muy bien, pero necesitan tener más limpios los cuartos, la pichancha de la regadera estaba tapada el agua no se iba, fui a reportarlo y enviaron a la Sra de la limpieza me dejó dentro del baño el destapa caños y olía horrible, a los de recepción les falta amabilidad
- Victor Isaac (10/5): - Excelente lugar para vacacionar o de negocios
- Ana (10/5): - El chico de la recepción fue muy amigable y el lugar está muy limpio y muy bonito
- Jaime (10/5): - Bastante bien, muy cómodo el lugar
- LILI (8/5): - La atención del personal fue impecable
- Verónica (2/5): - Fatal la atención
- Miguel alberto (8/5): - Deberían fijar bien los toallero los portavasos para cepillo
- victor (8/5): - Lugar cómodo y tranquilo, muy centrico y cerca de muchos lugares para comer y visitar. Solo pediría que le den más atención a la limpieza del aire acondicionado.
- Leticia Risalia (10/5): - Vuelvo a regresar
- Leticia Risalia (10/5): - Ya necesita mantenimiento en los baños
- Arodi (6/5): - The outside didn’t look like the pictures posted on Expedia.
- Alonso (10/5): - Buena ubicación y precio
- Victor (10/5): - Nice and clean
- Odilia (10/5): - Que debería el egreso un poco más tarde de la hora
- Anselmo (4/5): - No tiene estacionamiento con la seguridad de que tendrás lugar, esto limita tus actividades. Instalaciones viejas. La tv no sirve, regadera en mal estado
- Aaron De Jesus (10/5): - Buena atención
- César Enrique (2/5): - El recepcionista se comportó grosero nos hizo esperar 20 minutos en en la recepción en espera de la llave muy grosero
- Clara (2/5): - Pésimo lugar. Incómodo, extremadamente pequeño, lo peor es que no se corresponde para nada con lo que muestran las imágenes, el personal tiene muy mala actitud, la alberca estaba muy sucia, la habitación estaba muy incomoda, el baño es tan pequeño que no permite abrir la puerta completamente porque topa y no se puede sentar de frente en el inodoro porque no alcanza un cuerpo promedio con el espacio de la pared, las sábanas que habían en los colchones lo cubrían solo hasta un poco más de la mitad y el resto, a colchón directo muy sucio. Para lo q que cuesta hay muchísimas otras opciones cercanas, incluso más baratas, me arrepiento de haber seleccionado ese lugar y nunca más pienso volver.
- Thomas (4/5): - There were little black flies everywhere, Very noisy. Stairs in room and I fell and broke my nose. No restroom in lobby. Two ratty towels and the sheets were too short for the bed. No blanket, Got comforter and it had holes in it. They threaten with a 175 peso charge if you stain towels or sheets. I could go on but, not worth it.
- Jesús (8/5): - El baño muy pequeño y le faltaba el cancel, por lo que el agua se salía e inundaba todo, no dan tapetes, check in 2/5
- Evaristo (8/5): Deberían poner nuevas TV y mas canales con acceso - Pues la comodidad y ubicación excelente, lo único malo es que el baño apestaba a gases y la otra cosa que no me gusto fue la TV que no tenía ni internet ni Netflix ni para youtube fue lo único malo
- Victor (10/5): - Excelente servicio
- Esparza Jasso (10/5): - Es un hotel muy bonito, agradable,limpio y sobre todo centrico, nos gusto mucho nuestra estancia, el personal es muy amable.
- Tezozomoc (10/5): - Buen sitio para hospedarse
- Alejandra (10/5): - Buena atención
- Mayk (8/5): - Muy buen lugar
- José Guadalupe (10/5): - All is ok.
- Jorge (6/5): - Creo que les falta un poco de amabilidad en la recepcion y el area de la alberca no era lo que muestran en fotos, contenia demasiados quimicos y problemas esteticos.
- julia perez (10/5): - Grate staff very helpful
- Eduardo (6/5): - Good for the price
- Victor Manuel (4/5): - It did not look like the pictures and bed sheets were stained
- Gabriel (6/5): Good value but rooms need maintenance - Very convenient location and large rooms but bathrooms and AC units need maintenance.
- alba laura rosas (6/5): - Falta mas limpieza en elas habitaciones
- ALEJANDRO (8/5): - Pool needs maintenece: there are sharp edges
- Abniel J (2/5): - Place looked good in pictures. You can tell that outside was remodeled not long ago. However, once you get into the room... OH BOY! DEPRESSING... (NOT EVEN TO SLEEP ONLY MENTALITY) sadly the host (young lady) attending lack of professionalism, courtesy nor attention to details. I was placed in a room that didn't have towels, soap, toilet paper. On top of that she dindt explained anything about the parking, which you gotta pay (In cash) a deposit for you to have it... location is good for restaurants and night life but besides that...oh boy.. pool was green... like...legit green... i sadly pre-paid 4 nights... i lost the money as i could only sleep 1 night... please buy new bed sheets!! All of them dirty,stained and old...
Lost of money and bad experiences for sure
- MARLEN (2/5): - Hotel very outdated, pool dirtyand green, ac noisy, shower door missing
- paola (2/5): - Terrible el servicio
- Samantha (8/5): - The pool needs to keep up as the tiles that has been unsticking can hurt someone. The room needs at least 2 more towels for over 2 guests.
I liked the room space, bathroom too. Nice putdoors.
- ANGEL (10/5): - Like
- Geraldine (2/5): - Expedia said it had breakfast but hotel didnt have a restaurant so we would need to walk to a restaurant and get the breakfast. Pictures are not what it seems. They have so much filter on them or pictures are so old. Place is old and bathroom is so rusty and dirty. Beds were stained and towels too. Had to spend 40 mins killing mosquitoes in the room. Only good thing was staff was friendly. Not their fault hotel is bad
- Ramiro R (10/5): Last minute booking - I got the room as an emergency and I was very happy how this place is. Very good place
- Claude (6/5): - This property was ok for one night but I would not recommend it for a full vacation.
Great location though.
- Roberto (8/5): - I have problems with my reservation (They could not find my reservation through Orbitz/Expedia. And We spent more that 1.5 hours trying to do our check-in
- Dilan (10/5): Good location and value for money - Considering its price, I was very impressed by the size and comfort - great location too. Originally they put us in a room on the ground floor that has an entire wall as a window on the street so no privacy - but they kindly moved us upstairs with no hassle and perfect privacy. Great stay
- Karen (4/5): - Smallest room I’ve ever seen. No windows. No fridge. Stayed with my son and was refused two keys for room entry so it was hard to come and go individually. 2 beds, 2 guests should be 2 keys Night staff was rude.
- Fabiano (2/5): - Don't even waste your time and money in this terrible place.
We paid for the king bedroom and what we received is only disappointment!!
Dirty rooms full of mold, a nasty bathroom mirror, and guess what, we had to ask for towels since there are NO towels, neither a blanket in the room! You can see all the evidence attached to this review!
First, they gave us a room on the ground floor facing the main street. The windows are not sealed, and it feels like we are sleeping on the main street! THE ROOM HAD ONLY ONE OUTLET. since my husband is using a medical device to sleep, we did not have an option to charge our phones!
After we complained, they changed our room to a second one that I wish was better, but this goes even worse.
Today (the second day of our stay in this hotel in the second room), the AC in the room makes a TERRIFIYING noise and is leaking terribly, which damaged our clothes that were under it.
We asked to talk to the manager, and they told us they DON'T HAVE THE MANAGER'S NUMBER NEITHER THEY KNOW WHEN HE IS COMING BACK (A pure insult)!
They are doing absolutely nothing to help or reimburse our loss, and they are literally saying this is our problem!
They are only willing to downgrade our room to a DOUBLE BED WITH NO absolute reimbursement!
By the way, the receptionist girl was so rude. Although she understood everything that I told her still, she insisted on respondi
- paola (2/5): - Terrible attention the room was not ready! I had to check in even at night! terrible!!!!!! I will never return there is also not only me there were more people waiting
- Morelia (6/5): - A good place for a short stay. Not as clean as expected
- David (4/5): - The hotel was okay for a couple nights. The water was out so we couldn’t shower while we were there. When I told staff the water was not working, all they said was “yes we know” they didn’t tell us why or even apologize. Bad service!
- Alberto Meza (8/5): - I liked the hotel.. it was clean and neat. It was in a desirable area, in the center of Merida. You could walk to restaurants and nearby plazas from the hotel. The only thing i didnt like is that it is right next to a main road, and all the cars passing by gave me a hard time sleeping well at night. I got a triple bedroom , those are right in front facing the street. Other than that it was a comfy hotel.
- Armando (8/5): - Nice hotel close to town square, great breakfast options at famous local restaurant. Yes it might be a bit noisy do to being in downtown area but with some earplugs you should be fine. Can’t beat price for location.
- Sarah (10/5): Perfect option for travel - Amazing and great experience everything was as it should be.
- Rolando (6/5): - Beds too crowded, restroom too small
- Rosa (6/5): - Couldn’t use pool because cloudy and sketchy
Never saw anyone use it in 6 days there.
Some personnel rude. First hotel to allow only one towel. Only one key per room. ☹️
- Dan (8/5): - Small but clean and organize
- Sandra (10/5): Weekend - La habitacion muy bien, el único detalle es que si te asignan una habitación en la planta baja y es a la orilla de la calle, hay muchísimo ruido
- Charles (10/5): - Easy walking distance to everything you’d want to see downtown.
- Federico Gustavo (10/5): Excelente ubicación y relación precio/calidad!!! - Lo que más me gustó fue la ubicación, jjusto en el centro de Merida.
La cama era muy cómoda y el hotel muy limpio.
Los trabajadores del hotel fueron siempre muy amables
- Verified traveler (2/5): - Bad housekeeping ,old swiming pool
Not kind people
- Verified traveler (6/5): - The hotel feels a little sterile and old. During my stay the pool was empty (hopefully just for repairs). The room itself was tiny with no windows. Despite its small size they chose to furnish it with a king size bed which resulted in no room to move. Lastly, they had issues finding my reservation, although I am unsure if this was Expedia’s fault or the hotel’s.
- Verified traveler (2/5): - The staff were mean and behaved as they didn’t need us there.
- Verified traveler (6/5): Noisy and full of cockroaches - All rooms are noisy from 2 sources. The interior patio with a gigantic echo and exterior busy street.
I stayed 2 nights and each night I found a cockroach the size of my index finger.
WIFI is extremely slow and unreliable.
Mediocre at best. You can easily find better in Merida and that's what I did.
- Luis (10/5): Conveniently Accessible to Downtown - Centrally Located.. about 2 blocks from el centro.
- Robert (10/5): Mid-town Steal! - Everyone was very accommodating. An overall great value!
- Traveller (2/5): - It is too noisy so you cannot rest after a long day
- Daniel (10/5): Nice - Stayed here one night to catch the bus to Cancun. Cute little hotel and great location.
- Verified traveler (10/5): - The guys are so nice and helpful. Hotel looks also pretty good.
- Verified traveler (8/5): - Walking distance to most things, nice room, but no shower curtain or glass
- dennis (6/5): Nothing special - Good location. Older building. Nothing special
- Gonzalo (2/5): Reeservation NOT HONORED. - The Hotel didn't honor our reservation, which was made as a credit card guarantee. This is UNACCEPTABLE. You should be more careful to select the hotels that you display in your page.
- Carlos (8/5): - Problems with Internet, unstable connection, very slow
Photos