Hilton Garden Inn Burbank Los Angeles
Location: 401 S. SAN FERNANDO BLVD, Burbank, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Hilton Garden Inn Burbank Downtown offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a terrace for guests to unwind and relax during their stay.
Convenient Services
With private parking, a restaurant, room service, and a 24-hour front desk, guests can enjoy convenience and comfort throughout their visit at this Burbank hotel.
Modern Comforts
Each air-conditioned room is equipped with modern comforts such as a coffee machine, fridge, microwave, and a flat-screen TV. The hotel also provides free WiFi, ensuring guests stay connected throughout their stay.
Book your stay at Hilton Garden Inn Burbank Downtown now to experience luxury and convenience in the heart of Burbank.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Non-smoking throughout
- Wheelchair accessible
- Heated pool
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Happy hour
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Electric bicycle charging station
Rooms Available
-
King, Room, 1 King Bed
1 King Bed
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels and Netflix
Food & Drink - Refrigerator, microwave, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels and Netflix
Food & Drink - Refrigerator, microwave, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)
1 King Bed
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels and Netflix
Food & Drink - Refrigerator, microwave, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Separate bedroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Room, 1 King Bed, Non Smoking
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels and Netflix
Food & Drink - Refrigerator, microwave, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Room, 2 Queen Beds, Non Smoking (Bathtub)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels and Netflix
Food & Drink - Refrigerator, microwave, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Room, 1 King Bed, Accessible
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels and Netflix
Food & Drink - Refrigerator, microwave, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Suite, 1 Bedroom, Non Smoking
1 King Bed
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels and Netflix
Food & Drink - Refrigerator, microwave, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Separate bedroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Queen Room with Two Queen Beds - Mobility and Hearing Access
The quadruple room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Room with Two Queen Beds - Hearing Access
The quadruple room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room with Sofa Bed
The spacious triple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room with Roll-In Shower - Mobility/Hearing Accessible
The spacious triple room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Suite - Disability Access Hearing Accessible Roll-In Shower
The suite provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
One-Bedroom King Suite
The suite features air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Video
- Heating
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room - Hearing Access
The spacious triple room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Room with Two Queen Beds
This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Guest Reviews
- Ruzanna (10/5): -
- Diana (10/5): The hotel was perfect for our needs and we would stay here again if in the area. - The parking was easy and a quick elevator ride to check in. Check in went smooth, the ladies at the desk were very polite and helpful. The room was perfect for our needs and comfortable. A short walk to lots of shops and food. Nothing negative to say.
- Tina (10/5): -
- Elizabeth (9/5): Great location, room was widely spacious and clean. Staff was helpful and pleasant. Will stay there again. - Great location, near a lot of things. Our room refrigerator broke and was leaking water. The staff was great, they offered to clean it up but we declined as we were only staying one night.
- Jay (5/5): Burbank price for so so quality. - Most of the staff was polite and willing to assist. The location was great. The desk manager who checked us out was very kind and helpful. First employee we had contact with at the front desk had a bad attitude and was not very helpful in explaining things. The bed was hard. Furniture looked worn. Area rug looked dirty and worn. Shower door leaked all over the bathroom floor. The charging of $25 per day for parking located under the hotel, is ridiculous.
- Elizabet (10/5): Otimo - Atendimento da recpcap e o quarto Custo benefício excelente !!
- Emmie (10/5): -
- Evelyne (5/5): -
- Sergiy (9/5): -
- Roma (5/5): -
- Ruthie (9/5): A very good day no complaint and thank you - The location, friendly staff It appeared to be shortstaffed sometimes we’re trying to get some needed items
- Selma (10/5): -
- Shangrecka (10/5): - I liked the fact that it was no hassel receiving a full refund, because I didn't stay my full reservation. THANKS! It was a bit pricey for the room being that it was not up to date renovation wise. Should have been newly remodeled!
- Alondra (8/5): -
- Janet (8/5): -
- Caleb (10/5): I love the hotel very nice. I would absolutely stay there again and recommend it. - The staff are very friendly and helpful. It was very clean. Nice and absolutely comfortable. Only thing I didn’t like was the prices of their snack bar was very pricey
- Eduardo agustin (9/5): -
- Felicia (5/5): -
- Madeleinne Corso (10/5): -
- Bruce (9/5): -
- EVLYN (10/5): Very happy, will go back. - Area was nice and had restaurants and stores. Nothing
- Xiong (8/5): - Everything was great except for the elevators Slow elevators
- j.larry (10/5): Very happy! - Everything Nothing
- Julie (1/5): Do not recommend - Close to stores First room we got. Sheets were dirty. There was a huge pee stain. We got yellow stained towels
- Angelina (8/5): -
- Angelina (10/5): -
- Nicholas (10/5): Overall a great stay and located within walking distance of many restaurants. - Very clean, nice staff The only thing I would recommend is to change out the bath towels. You can almost see through them. Obviously due to the many washings. I experienced this at another Hilton hotel in NY.
- Dalton (1/5): Had to check out and move to another hotel - Rooms were filthy, checked out of the room and into another room Rooms could have been cleaner
- Mohammed (3/5): -
- Kaylin (7/5): It was good for a quick stay - Love the staff and location. Sink was broken and had to pay for parking in the garage
- Londyn (6/5): -
- Clara (9/5): It was lovely and this is my new favorite LA hotel. - Breakfast was delicious and the server was amazing (I really wish I remembered her name, she made the experience worth mentioning in a review)! The room was comfortable and quiet, our cat loved the view and the space to run and play. All of the staff were lovely. The location was safe and the hotel always smelled divine (my friend wanted to know what scent was used). I always tend to get sick from how dry the AC makes the rooms, but that's happened at every Hilton in LA so far. I will definitely be using this Hilton for my regular visits to LA. I was also so appreciative of the safe parking garage as I like to bring my car with me. I wish the check-in process was a bit more thorough. The site told me that having my cat would be $75 for up to four nights, but the lady at the desk said $75 per night. That gave me some anxiety during my stay. But this is no fault of the front desk staff! I believe they just wanted to get me checked in after a long two days of travel and were being as transparent as possible in case I misunderstood - the cost wound up being $75 total, so it turned out alright. If this was the only downside, I'd say everything turned out well.
- Fabiola (7/5): - Clean, quiet and private location.
- Albert (1/5): Great location with bad facilities for value - It was in a good decent location and had parking with elevators that lead to room except parking is extra fee The restroom floor was sticky and the shower head was dirty also the sink stopper was broken and I had to mess with it to fix and the breakfast was expensive I wouldn’t recommend, I wish I would’ve payed more for a better hotel
- Aranda (8/5): I loved my stay at this hotel - I loved the bar and the cleanliness of the room! the staff was nice and accommodating The elevator was too far from room and the closet way to access it was stairs which is a hassle
- Briana (5/5): -
- Katherine (9/5): -
- Jack (8/5): -
- Leslie (9/5): -
- Shannon (8/5): Good value - Good - nice and clean! Was further from Burbank than I realized
- 276pattit (10/5): Breakfast at the Kitchen - We had breakfast here this morning. Our server, Denise S., was awesome! Very friendly and attentive. She recommended some good places to do some shopping during our stay. The food was amazing, but the service was even better!
- 999 (4/5): -
- Angel (10/5): -
- deniserS8632IU (10/5): Denise rocks! - The waitress Denise was very kind and accommodating and super swift service. She’s golden! As a matter of fact everyone I came into contact here has been amazing! We will be back next week!
- Ashley (8/5): -
- Chakravarty (9/5): -
- Middleoftheroad5 (10/5): Great Location, Better Price - Pros: Adequate underground parking. Spacious lobby. Three elevators. Room and common areas were clean and updated. Mattresses were decent. The location is the best part. If you exit the hotel and turn right on San Fernando Blvd, you can walk to a Starbucks, a Walgreen's, Trader Joe's, Ikea and a very nice grocery store. If you exit and head left on San Fernando Blvd., you will find yourself in a very quaint downtown area with lots of trees and pretty much any kind of restaurant you can fathom. I don't think I have ever seen so many restaurants in such a compact area. The neighborhood is also very safe. It seems to be made of senior and veteran's housing (large apartments). You are in close proximity to the freeway, but far enough away not to get a lot of traffic noise. The airport is a short drive away. Also, we found hotel prices in the LA area to be shocking. They seemed to be $500 a night or got terrible reviews. This hotel is a bit less expensive, but is still quite nice. The price and location were the reasons we chose this property. Cons: As with all Hilton Garden Inns, there is no breakfast served, which we knew in advance. We were kind of shocked, though, by the price tag of the restaurant breakfast: $25 per person. I would recommend just walking to one of the many nearby coffee shops or grabbing something from the grocery store. We did not use the pool, so can't comment on that. Tip: If you are on a budget, walk or drive to Ikea for a ridiculously inexpensive meal. We would stay here again.
- Tina (10/5): The staff was very welcoming, professional and always glad to help! - The property is well maintained. N/A
- Loydha (8/5): - Room and location are nice Staff are not accomodating.. When asked for the breakfast cost, we were advised to check the card provides..but there was no info on breakfast cost on the card. The staff could have answered right away..
- Ivan (8/5): Muy cómodo! - La habitación, el gym y la pileta El desayuno
- Sarah (5/5): It was a place to sleep for the night. - It had a swimming pool. The room wasn’t clean.
- MARITE (10/5): - Clean, comfortable room, within walking distance of shopping and dining. Nice bar in the lobby.
- ana (1/5): No se merece el precio ni la categoría del hotel. Caro y personal poco profesional. - No se merece para nada el precio que tiene Muy caro, personal muy antipático. No ayudan al cliente en nada. La chica d ela recepción muy muy antipática. Una chica morena que trabaja por las mañanas. No estaba limpio como lo tendría que estar un hotel de esta categoría. Cortina rota. No pasaron a limpiar cuando tenía que hacerlo. Muy mal servicio en el check out. Lentos, caótico. Problemas con la facturación. Muy tristes de haber reservado en este sitio.
- 960kelvinr (10/5): From Misstep to Model Guest Care - Rating: ⭐⭐⭐⭐⭐ Review: My stay at the Hilton Garden Inn Burbank started with a small service hiccup, but Denise Raya at the front desk turned it into a great experience. She responded quickly, took ownership, and resolved everything with professionalism and Hilton Honors points. The room was spotless, modern, and very comfortable, and the hot tub and amenities were top-notch. Management later followed through completely, posting 60,000 Hilton Honors points to my account — a gesture that underscored the property’s commitment to genuine guest care. This hotel is clean, convenient, and — most importantly — stands by its guests. Kudos to Denise and the team for showing what true hospitality looks like.
- db0ard9 (10/5): Very pleasant stay! - Very pleasant stay! Stayed using points, In town for my 50th HS reunion) Denise checked me in, she's quick and friendly! She also upgraded us to a corner suite and discounted the parking (normally $25) Despite a 15% Didn't eat or drink at the hotel because it's a short walk to all the restaurants and taverns on San Fernando Rd. Parking is
- Sydnee (6/5): -
- wayne337 (8/5): Good Stay In LA - Nice room, Bottles of water in room always welcome. Good quality shower, very clean. Nice to see Animal Friendly toiletries in the bathroom. Breakfast was good and i had an evening meal which was equally fine. Only downside was the room was not serviced during a two night stay.
- E9225AGjenniferm (8/5): Good Location - 15 min to Universal - Let me start by saying the location was in close proximity to the airport and universal studios. Approximately 10 minutes to the airport and about 15 minutes to Universal Studios in the opposite direction. The pictures are a little misleading regarding the spacing in the 2 queen room, but it was still enough room for 3 people, 4 might be cramped. I stayed for 3 days with my two children, and the service was excellent. I am a Diamond member and asked if there was an upgrade option during my stay, I was upgraded for my stay to a 1 bedroom suite, the negative was that it was a handicap accessible room which didn't work for two younger children and having to share an open shower with no door and water going all over the place. In addition, the sofa bed had soil stains on it, so my son couldn't use the sofa bed and we had to make a little bed on top of the sofa, while my daughter and I shared the bed. Between the bathroom/shower and the stained sofa bed, I requested to go back to the 2 queen room, which they were able to accommodate. It should be noted that housekeeping doesn't check the sofa beds, so if you need to use them, prepare to just NOT use them. The soil stains on the sofa bed should have been identified and rectified before my stay but that wasn't the case. In addition, I had to call down for the sofa bedding because they don't keep it in the room like other hotels do. When we got to the 2 queen room, it was fine for what we needed, there was enough space for 3 people, 4 could be potentially cramped, but it had a mini fridge and a microwave hidden in the cabinets. The shower curtains don't really cover all the way to the tub area so water did get out, but it was better than the handicap accessible option. The front desk reps were all pleasant and answered all of my questions and processed all of my requests. I have no complaints with the staff. There is special parking for diamond members that I didn't notice until the 2nd night because my rental car was making some random noise so the front desk rep didn't get a chance to give me all the details on some of the perks. The restaurant is pretty open, breakfast was expensive and it wasn't like amazing, but it was tolerable. I didn't use them for dinner and I had a $20 per night credit and only used it once. Would I stay here again? Yes, great location, pleasant staff, the parking felt secure (parking is $25 a night + tax). I would just keep with the 2 queen if traveling with kids, or a 1 king if solo, don't do handicap accessible, and if you upgrade, request a regular room, be sure to note that if the room is handicap accessible, then deny the upgrade. I had stayed at the Homewood Suites at LAX last month and this was a complete 180 in my experience at this resort compared to my previous experience at another hilton resort. Maybe it was because it was burbank, or maybe it was because they actually want you to have a good time.
- Preston (10/5): - Great location and clean nice facility. Great pool deck.
- F8383VFdianen (10/5): Hilton Garden Inn - Denise R. & Madison were get at check in& out! Very nice hotel! Very clean& easy to get to! Very close to restaurants & a mall that you can walk to!
- Nancy (10/5): - Staff was amazing! Rooms were clean and location was great walking distance to downtown.
- Andres (10/5): -
- Kendall (8/5): - Clean room. Nice staff. Pool area dirty
- Elias (10/5): -
- marklP8526CN (10/5): Great service and friendly - Denise S was wonderful at the restaurant. Gave us good ordering advice. Food was also good. Hit and cold selections. Thank you
- Jaidyn (8/5): - Staff was great, I just want my receipt emailed to me
- iamstevebattle (10/5): Great hotel due to a great staff - Madison and the hotel staff were very nice and welcoming. The hotel was very clean and in a great location. I let them know this was my wife's first time in LA, and Madison left a couple treats and a nice hand-written note to us! (The morning clerk at reception was also very nice, can't remember her name). Thanks for the nice time and we recommend this hotel to anyone visiting the area.
- Discover23257677987 (2/5): Lack of professional experience - My stay overall was excellent, and I was very satisfied with the accommodations and service. The only concern I had was with one front desk associate. On two separate occasions, the same gentleman appeared to smell strongly of marijuana and seemed impaired while on duty. Additionally, he was frequently on his personal phone and appeared more focused on his conversation than assisting guests. Unfortunately, I do not recall his name, though I believe it may begin with the letter “T.” Aside from this experience, everything else about my stay was wonderful, and I would gladly return. I hope this feedback is helpful in maintaining the high standards of professionalism I experienced from the rest of the staff.
- Linda (8/5): - Location was great. It was clean and the staff were great. I checked in after a long day and the front desk agent was very friendly and accommodating. The only thing was I was hungry and the restaurant was closed and the options were limited. The one thing I would say is the bed was horrible and that matters to me. Otherwise, great stay! The bed!
- HERB (10/5): - it was perfect! thank you!
- tracy (10/5): - upon arriving in my room i noticed the fridge wasn’t on & i needed to store breast milk. i went down to the front desk and staff was kind enough to store my freezer packs and milk in their staff refrigerator. i was worried i would have had to dump my supply and i’m very grateful for such a kind gesture no matter how small it may seem to others.
- TERESA (6/5): - The room I was in didn’t match the hotel in general. The room was run down with a shower head that was
- Jesbel (10/5): - Really nice hotel
- Alisa (10/5): - EV charging station is so convenient!
- George (10/5): -
- Theresa (6/5): - The rooms are decent but mine was kinda dusty so I had to do an extra wipe down. (More than i normally do) dry paint on the floor of the room. But the surrounding area is nice and the staff is friendly.
- Donnie (10/5): -
- Raquel H. (10/5): Great hotel - Great hotel. Close to a lot of shops and restaurants. We were here for my niece's wedding and a lot of out friends and family stayed there. Good breatfast, nice variety.
- Erin (10/5): Cozy, efficient stay in Burbank - Fabulous rooms, staff, and location! Easy access to everything in Burbank and the LA area. The room service is terrific! The pool and spa are spacious and lovely. Nice restaurant and dining space. Highly recommended!
- Kim (10/5): - Nice
- Jasmine (10/5): -
- Lannie (8/5): -
- Izaskunbarr (6/5): - - El personal no fue agradable, y el precio muy excesivo
- Adrian (10/5): - I liked that they had the pool on the second floor. The water in the shower turned cold sometimes and was shocking but other than that everything else was perfect.
- Laura (8/5): - Newly decorated rooms and lobby. Very clean. Staff not great.
- Mark (10/5): - bar prices were acceptable
- Michael (2/5): - Front desk was difficult and gave attitude
- Heather (6/5): - I gave this hotel an “ okay” rating. I did not feel good or bad about it. It was just okay. I did not know you had to request housekeeping to get them to clean your room ( I thought they just did it each day). When I came in for the night I thought I would have fresh towels. My room was untouched, trash still full etc. I had to call for towels which was fine, just thought it was standard. Maids did not say hello in halls which I’m use to at most hotels. Seemed like they didn’t want to be bothered. I would say good morning and maybe only 1 out of 3 responded.
- Jessica (2/5): - I was informed at check-in Expedia cancelled my reservation!!! This is the second time Expedia has done this to me. Thankfully the hotel had available rooms. I will no longer use Expedia for anything going forward!!
- Andrew (9/5): Pleasant easy stay. - Very clean, super nice and helpful staff. Walkable to MetroLink. Charging extra for parking. In Los Angeles??? How else does anyone get to Burbank besides driving a car???
- Karole (10/5): - As a woman traveling alone I did much research before choosing this hotel for my stay. This is an incredible choice. The staff was so friendly and professional. The pet policy was relaxed and respectful. The room and the facility is clean and classy and the surrounding area is very clean and safe. Worth every penny. This will always be my choice anytime I visit LA.
- teresita (10/5): -
- Jorge (8/5): -
- Mahmood Ali (10/5): Everything was good except the AC fan was too loud - Everything was good except the AC fan was too loud.
- Fuamoli (10/5): - Very friendly staff
- Rhonda (6/5): - No free breakfast. Then it was $25 per person
- johnlL6978UL (2/5): I haven't written a review in years! - I've stayed here multiple times in years past, but never again. Dirty room, dusty ceiling, hairs in bathroom, toilet handle installed wrong, bedroom door lock installed backwards (fire hazard if a kid locked you in your own bedroom!), no regular coffee and clogged drains. Yuck to all!
- wannabefoodieHouston (6/5): all good until the pool - We like the location, the area felt very safe, tons of people that attention conventions and whatnot stays here. THe bar is jumping at night, the in-house breakfast is pricey. But it's closed to downtown Burbank where it's no problem walking over. The room is fine. It's clean, I think they gave us an accessible room by mistake, which explains the handle bars in the bathroom and the wood floor. But it was the pool that was disappointing, it doesn't feel like it was cleaned thoroughly. Fully understand it's open air, therefore the elements are around. But we are talking about a small mount of dirt at the bottom of the pool. A sheen on top of the water. My kid was in there 10 mins and as much as a fish that he is, demanded to go back to the room. It was not clean. THe rest of the stay was fine. You can store luggage there with the front desk. If you are driving, do remember to put the pass they give you at the dash, the staff does check in the evenings. There are charging stations there at the hotel. The underground parking is fine, there are times the light comes-on on it's own, most of the time it is on; but have came about couple times that it stayed off, which can feel unsafe. Just stay alert of your surroundings.
- Michelle (10/5): Good, comfortable stay - The pool was great for the kids. Parking was below the building, underground. Fresh fruit with breakfast was a bonus.
- Michael (8/5): - Surprise to see no restaurants within walking distance
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