Best Western Plus Chandler Hotel & Suites

Name: Best Western Plus Chandler Hotel & Suites
Address: 7101 West Sundust Road, Chandler, us

Location: 7101 West Sundust Road, Chandler, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Modern Accommodations with Free WiFi

The Best Western Plus Chandler Hotel & Suites offers contemporary and comfortable rooms with free WiFi, perfect for both leisure and business travelers. Some rooms even feature a convenient kitchen for added convenience during your stay.

Convenient Amenities for a Relaxing Stay

Enjoy the fitness center, business center, and vending machines with drinks all available on-site for your convenience. The 24-hour front desk staff is bilingual, ensuring a smooth and welcoming experience for all guests.

Nearby Attractions and Accessibility

Located close to popular attractions such as the Hall of Flame Firefighting Museum and Phoenix Zoo, as well as being within reasonable distance from Phoenix-Mesa Gateway Airport, the hotel's location offers both entertainment and accessibility for guests.

Book your stay at Best Western Plus Chandler Hotel & Suites for a delightful and convenient experience.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Outdoor furniture
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Shopping on site
Front desk (limited hours)
Express check-in
Free wired internet
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Secured parking
Electric bicycle charging station
Bulk dispenser for toiletries

Rooms Available

Queen Suite with Sofa Bed

The suite offers a tea and coffee maker. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Toilet paper
King Suite with Bath Tub and Sofa Bed - Disability/Non-Smoking

The suite provides a tea and coffee maker. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Toilet paper
Queen Suite with Two Queen Beds and Bath Tub - Mobility Access

The suite offers a tea and coffee maker. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Toilet paper
- Adapted bath
King Room with Roll-in Shower - Disability Access/Non-Smoking

The double room features a tea and coffee maker. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Toilet paper
Queen Suite with Two Queen Beds, Bath Tub and Kitchen - Disability Access/Non-Smoking

Meals can be prepared in the kitchen, which comes with a refrigerator, a microwave and a tea and coffee maker. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Sofa
- Toilet paper
Suite, 2 Queen Beds, Accessible, Kitchen

2 Queen Beds
300 sq feet

Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible vanity height (inches): 36
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Suite, 2 Queen Beds, Non Smoking, Kitchen (Living Room, Sofabed, Full Kitchen)

2 Queen Beds
300 sq feet

Layout - Separate living room
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible vanity height (inches): 36
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Suite, 2 Queen Beds, Non Smoking, Kitchen (With Sofabed)

2 Queen Beds
300 sq feet

Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Sofa bed
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible vanity height (inches): 36
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible vanity height (inches): 36
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

2 Queen Beds
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible vanity height (inches): 36
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible vanity height (inches): 36
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible vanity height (inches): 36
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 King Bed
300 sq feet

Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible bathroom vanity
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds
300 sq feet

Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible bathroom vanity
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
300 sq feet

Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible vanity height (inches): 36
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

2 Queen Beds
300 sq feet

Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Tempur-Pedic bed, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible bathroom vanity
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Desk chair
- Meal delivery service available
Queen Room with Two Queen Beds - Disability Access

The quadruple room features a tea and coffee maker. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Toilet paper
Queen Room - Non-Smoking

The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Toilet paper
King Room - Non-Smoking

The double room provides a tea and coffee maker. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Toilet paper
Queen Suite with Two Queen Beds and Kitchen

A kitchen fitted with a refrigerator, a microwave and a tea and coffee maker is available for cooking and storing food. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Coffee machine
- Toilet paper
King Suite with Sofa Bed - Non-Smoking

The suite offers a tea and coffee maker. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Toilet paper
Queen Suite with Sofa Bed and Kitchen

The kitchen has a refrigerator, a microwave and a tea and coffee maker. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Sofa
- Toilet paper

Guest Reviews

Aguero (10/5): - Close to casinos We liked everything we don't have any negative feedbacks
Golembiewski (10/5): - Breakfast was great! A bar would have been nice!
Gregg Rawlings (7/5): Great value for a single night stay. - I really liked the shower, the shower nozzle worked spraying water evenly and effectively, unlike many other hotel rooms I have been in. I also enjoyed how high the shower head was, it was so nice because I didn't have to duck to get into the water. Overall the entire hotel could use a refresh. It just had that feel that it used to be a great hotel, but now it is really just an ok hotel.
Mark (10/5): -
Kamila (9/5): -
Nickel (8/5): It was fine. Nothing special. - Service was nice. Candy bars. We're overpriced.
Keys (9/5): -
Smith (10/5): Excellent location by the highway and casino. Room clean. Night employee pleasant/ helpful. - Breakfast was good with choices. There was no fruit available on any of the 3 days.
Joanne (7/5): Helemaal prima als uitvalbasis na de rodeo in chandler - Fijne bedden, vriendelijk personeel Klein zwembad,
Crystal (8/5): -
Tamara (10/5): - Great stay!
Ms Roz (10/5): Excellent!! - I like everything about my stay . It was quiet and pleasant . Bed soft and comfortable. Located in nice area near outlet mall and other stores. I would stay here again. No complaints
Debora (1/5): Very dissatisfied. Will not stay here again. Problem with ice machine 1st floor right by my room. Standing water and fan - Location ok for some appointments. Late for one Dr. appointment had to reschedule for 45 days later. Palo verde trees in front are very Mesa , get tracked in, get in and on your car. I am very allergic to palo verde trees. Staff spent a lot of time cleaning up their trail, blossoms and not my daily requests to clean my room, which was not clean to begin with.
Louie (10/5): -
Abraham (6/5): -
Kirk (8/5): Last minute decision that worked out nice. - Quiet, and room clean. Young Micronesian woman at the desk in the morning was very friendly and helpful when I left. Nice to see a smile when you are by yourself and don’t know anyone. I had actually booked another hotel but I found the staff there not as helpful and the computer down so I left. Everything was fine.
Helene (9/5): - I hope that my exchange to the inn was considered as the booking was made at BW plus. Thanks for review .. there is only one me that night and my name was at the inn.. Helene M Blaustein.
Audrey (10/5): -
Sergio (10/5): What a robbery everything was paid for they couldn’t verify took my money and wasn’t able to stay. - Everything was paid for they couldn’t check me in.
April Knapp (1/5): Filthy, Loud, Horrible Management & Housekeeping! - I stayed here last year because I have a conference nearby so I thought I'd try it again... Big mistake! This place seriously went downhill in the last year. It took three attempts to get a room without someone already in it. I walked in on people in bed. The guy at the front desk said a lot of the new staff had not been checking people in correctly. The the floor in the room was was filthy this time. I was kept up all night the second night with guys hanging out in the courtyard outside my room. That staff member refused to do anything about it with me calling every hour until 3:30 a.m. so I finally had to call the Gila River Police department. I left several messages requesting management to call me back but they are yet to do so.
Ivan (9/5): -
Maria (9/5): Very nice place to stay but far from stadium. - People very friendly and helpful. Bed was a little hard but ok.
Nicolette (5/5): Little bit like Shining - Das 2. Zimmer😶 Das 2. Zimmer war ok, im anderen Zimmer hatten wir eine unangenehme Begegnung mit Hinterlassenschaften. Aber es ging einfach das Zimmer zu wechseln. Wir hatten dann im 2. Zimmer einmal Bettwäsche zu wenig, aber auch das konnte gelöst werden.
Votta (9/5): -
Edaline (3/5): Hotel, nice clean front desk, attendance not so good dysfunctional - It was very nice. The hotel rooms were very neat and clean. We tried to go swimming in the evening and obvious children were swimming. One of the children threw up in the pool so we didn’t get to swim that long. Our bad experience was when we checked in it was very confusing and not good at all. They discharged my card three times also to the companion that came with me they were only supposed to charge a $50 hold on her card and now both of us are having problems with our bank account. This wasn’t a good stay for us now we have difficulties with our banking accounts.
Miroslav (8/5): - Poloha u dálnice. V době pobytu byl personál velmi zaneprázdněný. Ale předpokládám, že to není vždy.
Daniel (6/5): -
Alan (10/5): - Nothing that I can think of
Maria (9/5): -
Echo (7/5): - There wasn’t any bedding for the pull out bed.
catherine (7/5): Décevant - Check out , spent too much Time , didn’t find my Check in Breakfast is desappointing
Phelan (8/5): Excellence location, room is clean and quite! - Friendly staff, clean room, perfect location! Room lighting can be improved!
Haas (3/5): -
Bryan (10/5): Was fine - Close by Price
Doug (8/5): - Comfortable bed Price
Allemand (7/5): - Breakfast was good, location was good. The chair in our room was totally worn out, looked like somebody grabbed it out of a dumpster. We only had de-caf coffee in our room and no shampoo.
Guillermo (8/5): No additional comments. - No additional comments. Everything was fine.
Selina (8/5): -
Jaclyn (10/5): - Beds were so comfortable, breakfast was good, room was very clean and the staff was very friendly.
Debora (8/5): Good experience overall. Maybe more vegetarian &gluten-free options for breakfast. The regular teabags are very skim - Close to eateries, freeways and filling stations. Not helpful when I need to change reservations. I get “You used a third party” then if they can change my reservation, more money is involved. Not happy with that and very little handicapped parking. I require very little if any housekeeping assistance during my stays. If I need anything, I wait until housekeeping is in the hallway in the morning and ask for an extra washcloth, hand towel, trash bag or 1 roll of t.p.
Andreanna (10/5): Overall, everything was a good day and I’m very happy with our selection - I really liked the cleaness and accommodations like staff helping with everything The thinnest pillows ever
marsh (7/5): Good for 1 night, but never again - Location & staff HARD beds and AC not working properly Breakfast was pretty bad
Reshmi (9/5): -
Roxie (4/5): Too many issues with - Breakfast was just ok. Some of it like the waffles were great! The variety was also good. The yogurt machine did not work. The juices were great. The room was clean. That was nice. I was double charged for the room. Paid in October on Booking.com. Now charged again yesterday. Waiting for a manager to correct this. Also, l was guaranteed two queen beds, but only got one bed. Finally, the chair in the room looked like it should have been in a junkyard. I took photos. I will never stay at or recommend this property again. To many issues!
Dominic (8/5): -
Keri (8/5): -
Eric Yeekwong (6/5): Ok stay - Clean, roomy and ok breakfast Low water pressure, and hot water not hot enough and lack of towels on the 1st night
Nathan (10/5): Nice place to stay. - Nice big room. It was clean and quiet. Nice place.
Rebecca (9/5): Second stay there and I'm sure we will be back! - Great location friendly staff
Bracamontes (10/5): -
Susan (9/5): -
Amador (1/5): - I got kicked out of my room on the second day. They when threw my personal stuff and got everything out without my knowledge. I think they personal are not professional at all. Customer service. So unrespectfull
Richard E (10/5): -
Elizabeth (9/5): -
Jose (10/5): -
David (10/5): -
Adrienne (9/5): - Employees were nice and knowledgeable, breakfast was good, it was clean! Shower didnt have water pressure and lamps kept flickering
Dana (5/5): - The staff was helpful. 2 electrical outlets worked.
odunayo (10/5): -
Phelan (10/5): Friendly staffs make a big difference for a long travel staying - Staffs are very friendly and helpful! Hmmm
Can Mahmut (2/5): -
Linda (9/5): We had a good stay. - The location was great. It was quiet and the beds were very comfortable. The clerk at the front desk was gone for about ten minutes when we first arrived. No one else was there to check us in.
Marcos (8/5): -
Natasha (8/5): -
Richard E (10/5): - the breakfast was probably the best of the hotels i’ve stayed at. the beds were comfy. the shampoo and conditioner left a lot to be desired.
Roberto (5/5): Better service - Good breakfast
Jillian (8/5): Overall, great place to stay. - The location was great, close to what we needed, easy to park, and very clean in the lobby. Our toilet was loose, there was dirt and dust along all the base boards, and stains on the wall in the bathroom. It could use just a little more thorough cleaning.
Codie (10/5): -
Lemoyne (7/5): -
Ed (10/5): Next time I go to the casino for a concert, I will remember this facility. - The room was laid out very well. It was clean. The bathroom was clean as well. I rested great on the bed. The breakfast was exceptional. The variety to choose from was great. The food was hot as well. Great job!
Elba Janette (8/5): buena ubicacion - No tenia o no servia extractor en el baño
Brad (8/5): Good stay. - Good overall. 0
Daniel (9/5): - Great location
Rodney (8/5): all good... - The mattress was great... the towels were hard and scratchy...
richard (10/5): -
Andrea (10/5): - All was great Nothing
Rebecca (10/5): -
Holger (6/5): Durchschnittliches Standardhotel - Keine Reinigung in 5 Tagen, Schimmel im Bad
Maira (10/5): -
Kaplan (7/5): -
Don (5/5): - I really trying to find something positive. The 20 minute wait to check in due to no one manning the front desk. The lack of regular coffee in the room as it was all decaf, the lack of hot water in the sink, the worn out mattress on the bed AND the noise of multiple sports teams booked into the hotel. The hotel needs to understand that hotels are for sleeping and the kids playing in the halls do not allow that. This was our second stay here as it was a convenient stop I doubt we'll be back.
Matthew (5/5): Staff was great, but this place wasn’t up to our expectations. - Staff was extremely helpful and polite. Much appreciated. The property looked worn, in need of some TLC and more thorough cleaning.
Delia (10/5): - Clean and quiet!
Thomas (8/5): -
sylvia (10/5): Would stay there again - Front desk staff were friendly and very accommodating Pool was little chilly
Linda (4/5): Won’t be back - Close to event. The room wasn’t ready n was not stocked with soap.
Donna (8/5): -
Suguery (9/5): -
John (10/5): -
Natalie (4/5): - Room not fully cleaned before our check in.
Daisy (10/5): -
kirsten (9/5): - Very good breakfast - very clean facility -excellent mattresses
Bryant (8/5): -
Danielle (4/5): - They booked the wrong room that didn’t match what I paid for, then put us in a dirty room. We had to wait to change rooms. And the mattress is the sofa sleeper was very worn down. You could feel every spring and my little ones couldn’t even sleep on it.
Ward (10/5): -
Carl (2/5): No Refund Policy - Clean and Quite Suite and the staff was great.Bbut we had to unexpectedly leave 3 days early and this Best Western Plus Hotel had a policy of no refunds for a prepaid visit. Will not use Best Western or Hotels.com in the future.
Brenda (10/5): -
Brenda (10/5): -
Jerome (10/5): - Perfect
Brianna (10/5): - Very convenient for my reason of stay