The Residency Hotel
Location: 39 A, Gulberg V, off Zafar Ali Road, Lahore, pk
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Building in Lahore:
The Residency Hotel, located in the heart of Lahore, offers a modern and welcoming stay for guests. With an outdoor pool, free WiFi, and well-appointed rooms, it's the perfect choice for your visit to the city.
Convenient Amenities and Services:
From a free airport shuttle service to coffee/tea making facilities in every room, Residency Hotel ensures a convenient and comfortable stay for all guests. Whether you need assistance at the 24-hour front desk or want to enjoy spa treatments, the hotel has you covered.
Culinary Delights:
Indulge in a variety of local Pakistani and international cuisine at the in-house restaurant during your stay at Residency Hotel. With delicious meals served, your taste buds are in for a treat.
Ready to experience the charm of Residency Hotel? Book your stay now for a memorable and enjoyable visit to Lahore.
Important Information
Please note that this property doesn't accept American Express card as a form of payment.
Please note that all couples must present a marriage certificate upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 05:00 PM
Check-out: 01:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Packed lunches
- Currency exchange
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Baby safety gates
- Adult only
- Public Bath
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Fence around pool
- Steam room
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Cooking class
- Aerobics
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior King Room
The fireplace is the standout feature of this double room. The spacious double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tile/marble floor
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key card access
- Window
- Free gym access
- Access to private pool
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe King Room
1 King Bed
355-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television, cable channels, and DVD player
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower/tub combination, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Slippers
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
-
Queen Room with Pool View
Fitted with carpeted flooring, this spacious room offers pool views. It has air conditioning, a mini-bar, a sofa and an private bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key card access
- Window
- Free gym access
- Access to private pool
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Queen Room
Fitted with carpeted flooring, this spacious room has air conditioning, a mini-bar, a sofa and an private bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key card access
- Window
- Free gym access
- Access to private pool
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Queen Room
Fitted with carpeted flooring, this room has air conditioning, a mini-bar, a sofa and an private bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tile/marble floor
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key card access
- Window
- Free gym access
- Access to private pool
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Economy Twin Room
Fitted with carpeted flooring, this large room has air conditioning, a mini-bar, a sofa and an private bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tile/marble floor
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key card access
- Window
- Free gym access
- Access to private pool
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Family Room
Fitted with carpeted flooring, this spacious room has air conditioning, a mini-bar, a sofa and an private bathroom.
Accommodating up to 4 guests, this room features a private balcony.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Tile/marble floor
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Key card access
- Window
- Free gym access
- Access to private pool
- Private check-in and check-out in the executive lounge
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Noman (3/5): Not that good - Location Very old property even the switch boards are from 90's. They have private offices on the same floor as rooms.
- Ammar (7/5): -
- SYED AHMED (7/5): good stay - room asthatics, wide open windows, gym , nice comfy bed , supportive staff have parking space but not soly deidicated for hotel - so alot of cars of nearby building and sometime need to park car far away
- Jahan (7/5): -
- Hadi (5/5): -
- Asmat (8/5): -
- Munir (8/5): -
- Wasim Abbas (1/5): - room was so bad condition no hot water
- Ahmed (8/5): -
- Bbatti (5/5): - Staff is usually very helpful and the gym is great. We have stayed here many times over the past decade and each time is usually fantastic, but this time fell short. Our room was showing many signs of being in need of an update- we had to call about the toilet not working two times in three days. Our TV didnt work and would randomly turn on by itself and the fridge needed to be unplugged bc it sounded like a jet engine. Many rooms have been updated here but I guess we got an older one that is definitely overdue. Breakfast could be a lot better as it wasnt put out on time, each day was the same exact thing which made it seem like it was all just frozen food being reheated.
- Hameed (4/5): - Location Washroom was so smelly.
They charged me extra on arrival more than the charges shown before
- Dr Shaheryar (6/5): -
- waseem (9/5): recommended - very friendly staff and well located hotel All fine
- Shoaib (6/5): - The location and the pool The gym was big and beautiful but the weights were cheap and thus was a profound rubber smell all around which deterred me from using it.
- kiran (5/5): Staff bad
Room good - I like rooms I dnt like recieption staff person who is taking booking,he is chaeging extra money then the one i have book room with.
- MUHAMMAD (2/5): -
- Sarah (9/5): Pleasant - I loved how cooperative the staff was and the overall ambience of the hotel. Was disappointed with the massage facilities as the masseuse wasn’t available and her timings start really late around 3 in the afternoon.
- Aisha (10/5): - Professional
Helpful team
Clean
Good food
Safe especially for female travellers
- Rana (9/5): -
- Warrior (8/5): -
- Muhammad (6/5): good value for money - good place to stay nothing
- M Rizwan (7/5): -
- Choudhary Muhammad (7/5): -
- Kaneez (10/5): - They recently renovated the hotel as we visit occasionally this place and always stay here due to gym and spa facilities. We had positive experience every time but since they made some changes and the room we stayed was spectacular. The breakfast staff was amazing and all the staff I would say always welcoming and approachable. The service is given 5*. I come to Lahore and staying anywhere else is not possible.. if you visit Lahore then I would recommend this place ONLY to stay and won't regret! 🏨✨😊 Nothing.. its just perfect 👌🏽
- Nafisa (8/5): - Rooms were very comfortable and breakfast was delicious. Took a while for the hot water to come through and pool was very cold. Would have been good to be told eggs are made on request
- Usman (8/5): - Sehr freundliches Personal Klimaanlage defekt. Jedoch wurde sie schnell repariert. Danke!
- Fehmi (5/5): - As an old customer room and location The pathetic behaviour of the staff, especially room service and help desk, is very rude and non cooperative. In the past I never faced any problem but the last trip was horrible and disturbing.
- Naveel (3/5): -
- turk (4/5): -
- Khavel (10/5): Amazing stay - The staff were amazing, they were very helpful! Helped us with our bags which didn’t arrive! Top service very good - would stay again The WiFi in my room was not strong enough
- Asim (8/5): -
- Ghaffar (8/5): Alright - Mostly everything Only the entrance of the hotel
- Faisal (1/5): -
- Sara (2/5): - We had a very disappointing experience. It is advertised as 4 star hotel but in no way this should be 4 star. For $70-80 per night, it isn’t a budget hotel. But every thing was low quality.
I booked a premium room and was given the one that was filled with smell of cigarettes. Attendant dismissed me saying that smell will go away when you will leave the AC on. I was with a 2 year old child and this was in no way bearable. Finally they changed our room but we had to compromise on space. (No refund or adjustment was offered for downgrading).
There were petty things that spoke of low service quality. Only two small towels in the bathroom. No extra toilet papers or trash bags. Had to ask for iron and iron board and it took them 30 mins to bring that over. Normally those are already in the room. They didn’t give any instructions about the amenities. Had to ask for wifi password and it was good for nothing. Didn’t work for even WhatsApp text messages.
Bath tub was not clean and had black spots on tiles.
Water kettle didn’t work and wasn’t replaced when we complained. For a hotel charging for every little thing, they should be doing QC before giving rooms to guests.
Pool and gym were in another building which didn’t seem to be the hotel’s own building and looked like it was shared with local business because it was filled with men. We felt unsafe as the only one with kid. Even hotel didn’t have any female employee.
Oh and restaurant food had hair and they didn’t even offer refund
- Sajjad (10/5): -
- Azlan (10/5): -
- ch (6/5): -
- FAWAD MUNAWAR (2/5): - Location Smelliest, dirtiest, itchiest bed sheets of my life. Whole family got itches and couldnt sleep. Smell was like oil change shop.
- Sibte (10/5): -
- Kamran (7/5): -
- Hamza (8/5): -
- Muhammad Hassan (7/5): - Breakfast was god , staff was very helpful . Location is bit odd , Hotel Vibes are missing , good value for money though .
- EDWARD MICHAEL (10/5): - Brilliant service from all staff. MY BRILLIANT EXPERIENCE
I want to give a huge thanks to Mr. Aftab Saleem, Director sales and Mr. AMIR(front desk) for their love and solving our problems with their good gesture and brilliant customer services.
- Muhammad ali (10/5): -
- Ataulkhabeer (10/5): Exceptional -
- Syed (10/5): Excellent 👍 - Everything Life is small only
- Bilal (10/5): Exceptional -
- Hina (9/5): Superb -
- Hussain (9/5): Superb -
- Zoha (10/5): Exceptional -
- Asif (5/5): Passable -
- Syed Zubair Ali (10/5): - Complimentary buffet breakfast was good
- Muneeba (9/5): Superb -
- Muhammad (8/5): - Pretty nice accommodation. Very clean facilities. Very reasonable breakfast. Secluded hence not convenient location for an evening walk.
- Hamayun (1/5): Bad - Room furniture, room facilities , water flow running down in all taps in toilets
- ZUBEIDA (6/5): - Did not get a free shuttle bus was told we would need to pay extra.
- Hannan (8/5): Very good -
- Haider (10/5): Exceptional -
- Shahid (8/5): Nice secure location - close to airport - Good location, nice and secure , friendly team Slight updating needed bathrooms and small things also only one access card to room which is needed to keep it cool
- Tariq-Ul M (10/5): - Overall good.
- Khuram (8/5): Very good -
- Rana (10/5): Hidden Gem in the center of Lahore - Perfect place for those looking to stay in the center of the city. The facilities were amazing, there was a huge pool, modern gym and a spa with highly skilled staff
- Simon (8/5): Very good - We had a lovely time, as always, in Lahore, and this hotel is a great base.
- Umer (8/5): Very good -
- Tuugaa (6/5): Pleasant -
- MIKE (10/5): - Very nice hotel
- Durdana (10/5): Enjoyed the stay, will use again - The small hotel feel with immediate attention from the staff The food in the 24 hour cafe was poor quality
- Aziz (10/5): Exceptional -
- Ejaz (8/5): Very good -
- Munaf (8/5): Very good - The Room The road situation outside the hotel is very bad.
- Sidra (7/5): Good - Breakfast was good
- Muhammad (1/5): Totally not worth the money. - Just their gym Everything to be honest, their swimming pool was out of order, they didn’t have parking space for guests.
Their rooms are not up to the mark as shown in pictures, with old bed sheets and pillows covers.
Rooms don’t have proper lights.
- Awais (9/5): Superb -
- Ahmed (10/5): Exceptional -
- Mohammed (7/5): Good -
- Umar (10/5): Exceptional - Im staying in this hotel since last 3 years
Every time i visit it feels like home
Moreover
I must mention the last incident when i left the money in a room
Its was foreign currency more than 50 k pakistani
They shown great example of honesty
Called me and told me about my money that i didnt remember till that time
And returned me the full amount.
- boss (10/5): - Nice place to stay
- Faizan (1/5): Bad -
- Hasan (4/5): Disappointing -
- Shezad (9/5): Superb -
- Mir (8/5): It was a good experience, with nice rooms and very helpful staff - The hotel staff were extremely courteous and helpful. The breakfast served was very nice and the kitchen staff were very accommodating to any requests made during breakfast. The bathroom facilities could have been a bit better.
- Malik (9/5): Superb -
- Waleed (7/5): Good -
- KYOUNGWON (8/5): 조식 굿. 친절함 - 조식 및 식사가 마음에 들고, 직원 친절함. 좀 외딴 곳에 있어서 주변에 도보로 갈 곳이 없음
- Munir (1/5): Bad - Except location there was nothing to like much. First of all the staff and lady at the counter was very cold\dry behaviour. They did not even serve us welcome drink. The room wasn't even ready the receptionist said your check-in was at 07:00 AM, however I booked the room at 10: AM ;).
The room was not properly clean at all. The internet was a big problem didnt even get it, (connected without internet). It was 29th december but no hot water in washroom. The food was not up to the mark and it was priced very very high. I did not used laundry but thry charged me 950 rupees. They kept asking me again and again when will you check-out ?
The breakfast buffet was pathetic.
- Hannan (10/5): Exceptional -
- Asif (5/5): Passable -
- Umair (10/5): Exceptional -
- Ameer (1/5): Bad stay - Staff and cleanless very bad Cleanless
- Imran (10/5): Exceptional -
- Muhammad (10/5): - Great option to stay with family.
- Rustum (9/5): Superb -
- Hamad (6/5): Pleasant -
- Naseem (8/5): Very good -
- Ur (1/5): Bad -
- Memoona (8/5): - It was okay
- Joshua (10/5): - Fantastic hotel ,Great service,staff top notch !!
- M (8/5): Very good -
- Ahmad (9/5): My stay at The Residency Hotel - This hotel is in a quiet, gated spot just off the main road, which makes getting in and out really easy and secure. The design is done to a high standard, with well-sized modern bedrooms and nice en-suites. There are plenty of facilities, too. The gym and health suite are surprisingly large, and there's a sauna and massage suite available. Between the different room options and the friendly staff, it's an ideal choice for families too. I'd definitely stay here again.
- Yousaf (10/5): Exceptional -
Photos