Alpha Hotel-Pension

Location: Koppel 4, Hamburg, 20099, Hamburg, DE

Star Rating: 8.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 08:00 AM - 04:00 PM

Check-out: 11:00 AM

Instructions: The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 4:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Express check-out
• Lot hours - 24 hours
• Free WiFi
• Luggage storage
• Express check-in/check-out
• Street parking
• ATM/banking
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Library
• Safe-deposit box at front desk
• Free newspapers in lobby
• Express check-out
• Smoke-free property
• Express check-in
• Tours/ticket assistance
• Self parking (surcharge)
• Designer stores on site
• Shopping mall on site
• Art gallery on site
• Lot hours - 24 hours

Rooms Available

• Standard Double Room

  1 King Bed

  Individually decorated room

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Practical - Free newspaper, laptop workspace, and local maps

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Heating
  • Wardrobe or closet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace

• Standard Single Room

  1 Twin Bed

  Individually decorated room

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Shower, free toiletries, and a hair dryer

  Practical - Free newspaper, laptop workspace, and local maps

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Heating
  • Wardrobe or closet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace

Guest Reviews

• SCOTT (8/5): - Great location and staff! Bed was comfortable and the room was very clean. The staff was very friendly and breakfast simple but very good. A little maintenance needed on toilet seat (loose) and there is a slight odor at the entrance rug but otherwise all good and I would definitely stay here again. Location is very close to the train station!
• Peter (8/5): - Een eenvoudig hotel of pension op loopafstand van Hamburg HBF en Kunsthalle. Tweede voordeur links van Alpha bevindt zich een goed Portugees restaurant en er rechts van begint een reeks van eetgelegenheden. De bediening is uiterst vriendelijk en behulpzaam. Ontbijt is apart bij te boeken. Mijn 1 persoonskamer was heel eenvoudig ingericht en de douchecabine moet dringend worden vernieuwd.
• Sonja (10/5): - Sauber ...schön...
• Hideyuki (6/5): - ハンブルグ中央駅から繁華街と反対側に徒歩5分、小さな教会のそばです。受付を済ませたあと普通のマンションぽいところから入り、中は迷路のようでした。古い昔ながらの鍵でオートロックではありませんのでご注意。部屋や浴室はきれいです。快適に過ごせました。隣のポルトガル料理店が美味しかったです。
• Tim Tony (8/5): - It was good area not many loud people as in other parts of the city
• ANGEL (8/5): - Propiedad bien ubicada,promedio en todo,nada para destacar o criticar
• Holger (8/5): - Das Hotel hat für Tagestouristen eine ideale Lage. Fast direkt neben dem Hauptbahnhof ist die Stadt mit dem ÖPNV super zu erkunden. Das Hotel ist zweckmäßig eingerichtet. Aber die Badezimmer und Toiletten dürfen für diesen Unterkunftspreis so nicht aussehen. Auch die Betten fallen bei dem Preis-Leistungsverhältnis durch. Hier herrscht dringend bedarf mit einer Erneuerung. Dafür lohnt sich die Frühstücksbuchung, auch wenn gleich um die Ecke ein Cafe und Bäcker ist. Frisch und gute Auswahl. Wer es insgesamt einfach haben will ist hier gut aufgehoben. Insgesamt den Daumen hoch👍.
• Robert (8/5): - Great neighborhood, near the main train station, hopping with restaurants (and various hotels). Hotel is old (has regular keys that turn in a lock) but comfortable. Very good breakfast in a comfortable setting. Only drawbacks: You have to carry your luggage up a steep flight of about 15 steps, to the rooms. Also the reception/breakfast room is in the neighboring building so you have to go outdoors to get there (it was chilly and sometimes raining while we were there). Also you can't leave luggage as the reception is not always open. Otherwise we found this a modest, pleasant hotel.
• Monique (10/5): - Super centraal te midden van levendige buurt met zeer veel opties aan eetgelegenheden. Heerlijk & rustig geslapen. Persoonlijk en service gericht. Prijs & kwaliteit top! Echt een aanrader.
• Verified traveler (2/5): Hotel did not find my booking - The hotel did not find my reservation and was fully booked when I arrived. They have no reception, I had to wait on the street while they looked for my reservation only to be told to go find another hotel.
• Gabriele (10/5): - Sehr zentrale Lage, sehr nettes Personal, im Zimmer alles da, was man benötigt. Ich würde wiederkommen.
• Jenny (10/5): A gem - Very friendly staff and a surprisingly large room for the price. It was clean and the bathroom lovely. Very easy to find, walking distance from train station.
• Alexis (10/5): - 👌
• Luna (10/5): - Super nettes personal, das Zimmer war sauber und die Lage ist ideal.
• Carolin (10/5): - Sehr freundliches Personal und sehr zentral gelegen. Das Zimmer war sehr sauber und gemütlich. Jederzeit gerne wieder :)
• olivier (10/5): - Hotel extrèmement bien situé, à 3mn de la gare (qui centralise les U et S Bahn de la ville) mais au calme. personnel sympatique et accueillant. Hotel parfait pour rayonner dans la ville ou les environs
• Sophia (10/5): - Super zentral, sehr nette und hilfsbereite Rezeptionisten/ Besitzer Alles in allem wirklich super
• Henrik (6/5): Lille hotel til fair pris. - Lille hotel, absolut ikke luksus, men der var, hvad jeg havde brug for. Receptionen kun meget sparsomt åbent og derfor ikke mulighed for bagageopbevaring, men meget venligt personale. Ganske rart kvarter i gåafstand til Binnealster og Aussenalster samt Hovedbanegården.
• Eloy (10/5): - War alles im Ordnung - Zufrieden :) l
• mads (8/5): Fin ordinær hotel. Trælse parkeringsforhold - Fint hotel. Nemt at finde samt nemt at komme ind efter indtjekning ved hjælp af nøgle boks. Super fine spise steder lige udenfor hovededøren til hotellet. Ærgeligt der står inklusiv parkering på hotellets info og man efterfølgende skal parkere i et parkeringshus som kostede 40€ for 2,5 dag.
• Volker (8/5): - Bei Fragen würde mir es sehr gut und verständlich erklärt. Sehr freundliches Personal. Zimmer für den Preis absolut in Ordnung. Komme wieder. Kann ich auch weiter Empfehlen.
• Martin (10/5): Prisvärt och centralt - Bra hotel-pension, ligger centralt med gångavstånd till centrum. Många restauranger i närområdet. Ingen frukost serverades under vår vistelse pga pandemin. Trevlig personal och rent och fräscht. Kan verkligen rekommendera detta
• LovesToComplain (10/5): Great hotel!! - Value for money, clean, good location and they accommodated our request for early check in and late check out. Very friendly and personable, made us feel very welcome. The hotel is close enough to everything with supermarkets, coffee shops, bars and restaurants nearby but it is also very quiet.
• simbolEastbourne (6/5): As expected but poor value ! - We recently stayed at this ' Hotel ' for a few days and having read many of the reviews before I booked I guess it was as expected. There were positive points which were mainly that it has an excellent location being near to the main station and also the central shopping area , the rooms were very clean albeit a little tired looking and the staff were always friendly and very helpful at all times. In addition , I found the beds although a little soft for my liking were nevertheless comfortable and the area is very quiet so you can sleep well at night. Breakfast I did not take so I cannot comment. The downside of this hotel however is that there is no reception after 6pm or early am. The reception in fact is in a different part of the building so once you collect your key you go outside and back in through a different door. Also there are no tea or coffee making facilities nor any vending machines for drink or snacks. Bearing in mind the lack of ' out of hours ' service and also lack of any additional facilities , I do think this hotel offers poor value at the price which at 94 euros per night is hardly ' budget '. Having seen the large number of hotels in this area of Hamburg I do think I could have done better at the price. I cannot say it was a bad hotel but I can say that I never felt It was good value and I therefore would not book again as there are better hotels at this price in terms of facilities offered with a full reception service , bar and lounge areas to be enjoyed.
• Richards7584 (10/5): Clean with a friendly and helpful manager, George! - This hotel is close to the train station but not too close. We picked this hotel because we wanted to take the train from the airport and didn't want to walk far but also didn't want to hear the noise of the trains at night. The hotel was perfect for us. When we arrived, George, the manager, was very kind and helped us with a map of the city and suggestions of what to see and where to eat. The room is small but clean and comfortable. The breakfast was awesome! I thought we got a great room for a great price at this hotel. George was very knowledgeable and friendly.
• makmassoud (8/5): Good experience - The hotel is 150 meters from the central station. It is right in the city centre . The room is clean albeit small. Ensuite again small but very clean. The reception is very helpful. I did not try the food as I was fasting
• 438lisas438 (10/5): Great Hotel and Location - I stayed here with my sister and 2 friends. The hotel is in a great location to the train station and the center of town. Tobias was wonderful in helping with restaurants and directions to places we wanted to see. The rooms are clean, comfortable and quiet. The breakfast was delicious and had lots of choices. When I'm back in Hamburg I will definitely stay here again.
• peterkolek (10/5): A 2* Hotel with facilities and value of 3+* - The hotel is well located to Central Station and centre of city. Service is excellent and rooms and facilities are more in common with hotels of higher rating than this 2* hotel. EXCELLENT VALUE and will definitely consider as first option for booking on next Hamburg visit!!
• Jappd (10/5): Excellent - I definitely recommend this place. The location near the central station is excellent and the room is perfect: clean, silent, with adequate light and space to place things. Wifi was good. The rooms are all on the first floor in the building next to the reception. You are given the key upon arrival and do not need to return it every day. The owner is extremely kind and ready to provide suggestions about the city.I hope to return soon.
• SuzanneV606 (8/5): Clean hotel fair price - Good clean hotel for a fair price. Rooms could use some fresh paint but the room itself and the bathroom were clean. Clean soft towels, bottled water and free wifi in the rooms. Very friendly staff. Good central location.
• zbiTMS (8/5): Good Value for share - Hardly ever seen such a clean 2 star Centrally located close to main railway station - perfekt for Explorations & weekend trips, even sufficient wifi (no Mail server blocking) for early work hours ; very friendly staff! We had no breakfast - but looks ok
• theodorac987 (4/5): Just misleading, or something else ? - I was just asked by the hotel to cancel my reservation. We made a reservation in this hotel for a weekend in Hamburg. My search criteria were ``Wifi,`` `` parking`` and ``pets accepted``. As a courtesy to the hotel, I wrote that we are traveling with a dog, because some hotels try to keep rooms for people with allergies. A day after the reservation was made, I received a call from somebody from the hotel, asking me what size is the dog ( German shepherd size) and asking me to cancel my reservation, because they do not accept large size dogs. While I completely agree that hotels can make their own policies regarding pets , I have the following problems: 1. I have read very carefully the terms and conditions and the ``fine print``, and it was never mentioned that there are restrictions. There is no information what size is acceptable. What would have happened, if I did not inform them that we have a dog? Were we going to be sent away upon arrival? 2. They only have a person for check- in until 6PM. ( after that it´s some kind of a key drop box) If I have not not mentioned the dog, they would have not known that we even have one. So obviously their ``size restriction`` only applies to honest/polite people. 3. While I wasted my time to make reservation for this hotel, other hotels with comparable rates got fully booked. Unfortunately Alpha Hotel Garni did not mention anything for reimbursing me for the price difference. 4. The worst part is that, if they do not usually know in advance who has a pet and who doesn´t ( a lot of people do not provide this information in advance, since the policies clearly say ``pets accepted`` ), there might be another reason to ask us to cancel. What is it? We have stayed at other Garni hotels and were always very satisfied with the quality and service, so this time I am very disappointed. I give them 2 points for calling me in advance. It would have been worse, if they have turned us away at the last moment - upon arrival. Tip : If you are considering making reservation , call in advance and ask if they have some arbitrary restrictions applying for you, that are not listed on the booking site. Luggage? Older or younger children? What cars are accepted at the parking lot? Is wifi free if you have more than one device?
• ReginaLa (10/5): A small cute hotel with nice staff - If you're looking for luxury you shouldn't go there. If you're looking for nice staff and a clean simple room and to have a place to sleep on a great location you should definitely go to hotel Alpha. we've stayed for 4 nights. The staff was very nice and helpful. As we stay for new year's eve they offered us a little bottle of sekt on sylvester. I was great. The location is very close to Hauptbahnhof, where the S-Bahn and U-Bahn (Underground) leaves. Also by foot Hamburg's main attractions aren't far away. I'd go back there anytime.
• skat74 (10/5): Quaint hotel - Quaint hotel, with the basics and a little more. I had a one night stay and loved the breakfast they served. It is a short walk to the train/metro station and there are many restaurants nearby. Notice: It is a hotel where administration only works until 18:30 or so. So if your flight comes in later, be aware that they provide a pin (at reservation on-line) so that when you arrive, you punch in the number and your key comes out of a little box! I did not realise this and I arrived around midnight. Luckily, two very kind gentlemen helped me (at that hour!) and I was able to access my room.
• margotr924 (6/5): Endearing Hotel - Alpha Hotel-Pension in Hamburg: After ten days in my hometown Berlin, I travelled on to Hamburg via speed train ICE. The illustrious Hamburg Hauptbahnhof is huge and its activities are heightened by the Syrian refugee influx. The Alpha Hotel is only minutes from the station in the lively St. Georg district with winding cobbled streets, appealing shops and restaurants. The daytime-only reception with its small breakfast room is adjacent in a basement and I had to ring the bell to be let in, where I received my long key. The hotel entrance is a few steps up, with more steps inside to get to the first level. I did get help with my luggage. Everything inside this old building was narrow and dark but with nice touches, such as reading material along the way and clear-positioned signs pointing to room directions. My small accommodation had old-country charm--and free WLAN! But no shelves, so I lived out of suitcases. No safe, so when I ventured out I stuffed everything of value in the pockets of my travel jacket, topped with a cape because the weather was cool and grey during my stay. The mattress was rather soft but bedding, and everything about the tiny bathroom with its basic shower, was clean. The upshot, the price was right and the location was superb.
• handal99 (8/5): Super location - We just left the hotel this morning to come to Berlin. The location of the hotel is perfect for people who want to visit and sight-see when in Hamburg. It also has a superb restaurant located across the street that is not listed in Tripadvisor: King of India - great curries and vindaloo (beer and wine were good too). All their prices seemed reasonable. Being close to the Hauptbahnhof made getting over to VolksPark Stadion for a soccer match very easy and of course all the subways running all over town come thru there too. Our room was large, clean and quiet. Til, at the front desk was very helpful with directions and explanations for our first visit.
• nuanda45 (10/5): Excellent small hotel in a perfect location - The pension is nice and confortable. My room was small but there was everything, including a wonderful new shower with hydro-massage and a hair drier. The staff was kind. The location is simply perfect, only few hundreds meters from the main train station and from the metro stations. In 10-15 minutes walking you will be in the City Hall square, the core of the city.
• 736markf (6/5): Accommodation that's close to Hamburg Hbf - The hotel is perfect for those choosing a central location. Everything is within walking distance, as well as access to public transport. Hop on hop off bus is at the station if that is of interest. We selected this hotel and our previous hotels on this trip, on the recommendation of TA and this is the first where the recommendation didn't match the reviews. Our room was very quiet, the bedding comfortable, fittings were basic, curtains partially blocked the morning light, hanging space behind a curtain: the bathroom was basic, with a shower curtain that didn't enclose the shower and so water went everywhere. The Internet is adequate, but could only be accessed from the hall outside your room. Reception was friendly and helpful. The breakfast was good without being extravagant. All in all this hotel is basic. My wife would have rated it lower.

Photos