Palms Hotel
Location: 66, St Jean Road, Quatre Bornes, Quatre Bornes, MU
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities: Indulge in onsite massages, body treatments, and facials to rejuvenate your senses. Enjoy the convenience of complimentary wireless internet access and concierge services during your stay.
Delicious Dining: Treat your taste buds at Royal China, the hotel's restaurant, or unwind with a drink at the bar/lounge. Start your day right with buffet breakfasts available daily for a fee.
Convenient Facilities: Experience a seamless stay with amenities like complimentary wired internet access, a 24-hour business center, and express check-in. Host your events effortlessly with a conference center and 4 meeting rooms available.
Book your stay at Palms Hotel and explore the vibrant Quatre Bornes Central Market and nearby attractions effortlessly!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Elevator
- ATM/banking
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Wedding services
- Express check-in
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- 24-hour business center
- Conference center
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Wheelchair-accessible van parking
Rooms Available
-
Deluxe Room
1 King Bed
258-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Visual fire alarm
- Doorbell/telephone notification
-
Suite
1 King Bed
538-sq-foot room with city views
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Smoking And Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Bathroom grab bars
- Visual fire alarm
- Doorbell/telephone notification
-
Superior Room
1 King Bed
323-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Electric kettle and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Visual fire alarm
- Doorbell/telephone notification
Guest Reviews
- Dharmavir (6/5): - Hotel is supposed to be non smoking. Guests are requested to smoke either on ground level outside the hotel or on top floor where there is an open area. However it appears this restriction does not apply to some in Management who use room 610 for their smoking breaks. The whole 6th floor stinks like a chimney.
- Damilola Mercy (10/5): - I spent 8 nights at Palms and it was an amazing time despite the 3 days Cyclone challenges.
The staff and management were warm and nice. A good place to stay if you want to be in the center to acess all location, both for business and leisure: Off the beach.
- EFRAIM (8/5): ice view at the top of the building - Good location at the center of Mauritious. Nice breakfast at the top with beautiful view. The price is a little high for this three stars hotel.
- Louise (8/5): - The house keeping staff ,there work are outstanding !
- Michelle (8/5): - I didn't like the showers,they need some attention and the breakfast also needs some improvement.
- Kirsten (10/5): Palms view - Helpful staff, great food - only negative is the wi-fi connectivity which was very unstable
- Meghal (8/5): Well located and a decent price for mauritius - Thé check in was very fast and the service excellent. The mattress needs to be changed and the toilets were not cleaned proberly
- Marco (8/5): Business Trip - Good location - Terrible WIFI
- Verified traveler (8/5): - The Hotel was OK, but the Restaurants wasn't good at all. The restaurants are not part of hotel, so every time you need to pay. Hotel only caters for French speaking people as all T.V channels are in French.
- Verified traveler (8/5): Good location - Nice hotel. Location of the Hotel is good and nearby to bus stop/ taxi stand, market, bank and post office. facilities and cleanliness was good. Food is not very good. Staff of the hotel is okay.
Recommended for families also.
- Verified traveler (8/5): Great value for money! - Great value for money! It was a little out of the way of the restaurants etc, but as taxis are so cheap and plentiful it wasn't an issue.
Great views at the sky restaurant for breakfast, drinks etc too
- Verified traveler (2/5): Not recommend, service is bad - The hotel service and facilities are bad, they do not have room service, breakfast options are very less and bad, do not have basic amenities like dental kit, shampoo, lotion etc. Overall it is not worth paying so much and you are not getting good service. NO VALUE FOR MONEY
- Brian (4/5): Over rated and ‘over pictured’! - A goof $70 hotel. Not worth $115.
- Verified traveler (4/5): Highly Overrated... Taking advantage of the market - This place is amazingly over-rated... From the experience of dealing with young male staff who have no idea (or have never been told) what a regular shower means (i.e. they stink); to the poor frustrated cleaner, who when asked, admitted that for two consecutive days there was no shampoo and/or shower gel to put in the rooms (that is why she was leaving miniature bath foam bottles in the shower)... When told about this, the Manager simply shrugged her shoulders... One suspects, only the shortage of accommodation in the area ensures that the place gets booked!
- Verified traveler (6/5): some problems... - The window wouldn't seal shut, allowing in all kinds of street noise. The safe wouldn't work initially until I called staff to install batteries. The area is kind of a dump, and there is no convenient small grocery store or mart within 5 min walking distance, so you feel a bit captive inside the hotel.
- Yining (10/5): Clean and convenient (centrally located) - Very good value for money. Friendly staff and excellent service.
- Nivan (8/5): Nice business hotel - Nice hotel but no gym
- Linah Adelina (8/5): - Friendly and very helpful staff. Clean, comfortable rooms.
- Karen (8/5): Convenient location - Wifi worked in room and public area but was not super fast so VoIP was not great. Easy access off the M2 with underground parking and a nice roof top patio
- Praj (6/5): Some teething problems - Hotel was new as they said they started business in 2016 - we were there in October.
Plus points- centrally located, convenient if you want to travel in any radial direction. New establishment and clean. Bar on 12th floor is nice.
Minuses- the restaurant in hotel is Chinese. If you like other type of foods you have to go out. We did not go to hotel restaurant at all.
Staff are good but need more experience. We had cleaning rags left in the room and bathroom couple of times by the maids. Coffee/tea filling was not consistent, we got filling every second day. If the management is trying to save money that is the most ridiculous way of saving. Leaves bad impression on customer. I wanted to check in online and wanted front desk staff to help. They did not know how or what that meant. They instead called air Mauritius and wanted me to talk to them. I had to go to a friend and check in myself.
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