Best Western Plus Hudson I-94
Location: 1200 Gateway Blvd , Hudson, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Hotel in Hudson, Wisconsin
Featuring a fully equipped business center, our hotel is perfect for both work and play.
Pamper Yourself in Style
Indulge in our jacuzzi and living room suites for a romantic escape or extra space to entertain.
Relax and Explore
Unwind in the indoor pool after a busy day, then venture to the Mall of America or St Croix River Recreation Area.
From gourmet dining at Country Kitchen to spacious guest rooms with free high-speed internet, every detail is designed to enhance your stay.
Book now for a memorable experience at our hotel!
Important Information
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Room service
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Ski storage
- Darts
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Kid meals
- Heated pool
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Security alarm
- Key card access
- Broadcast Live sport events
- Pub crawls
- Happy hour
- Cooking class
- Aerobics
- Stand-up comedy
- Bingo
- Ski storage
- Front desk (limited hours)
- Ski-in/ski-out access
- Express check-in
- Billiards or pool table
- Free wired internet
- Access to nearby indoor pool
- Golfing on site
- Ski equipment rentals on site
- Ski lessons on site
- Snorkeling on site
- Tennis lessons on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Private picnics
- Art gallery on site
- Reception hall
- Secured parking
- Golf cart
- Fishing nearby
- Horse riding nearby
- Ski lift privileges
- Snow sports gear
- Swimming nearby
- Hosted evening meal (reserve)
- Electric bicycle charging station
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Paddle boating nearby
Rooms Available
-
King Room - Disability Access
The double room provides a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Heating
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
-
King Suite with Whirlpool
The well-equipped kitchenette features a refrigerator, a microwave and a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Heating
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
-
King Room with Sofa Bed - Non-Smoking
The quadruple room offers a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Heating
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
-
King Suite with Sofa Bed and Kitchenette - Wet Bar
Guests can make meals in the fully equipped kitchenette that features a refrigerator, a microwave and a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Heating
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
-
Queen Room - Non-Smoking
The quadruple room features a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Heating
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
-
Queen Room with Two Queen Beds - Disability Access
The quadruple room offers a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Heating
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
-
King Suite with Roll-In Shower and Sofa Bed - Disability Access/Non-Smoking
The suite provides a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Heating
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
Guest Reviews
- Rhonda (7/5): -
- Clayton (3/5): - The room smelled like pet pee!
- Stephanie (1/5): Room nice, staff and experience not. - Room was spacious and nice There was a mess up on payment and the lady didn’t listen when I told her to stop trying to process my card when I already paid booking, she apologized for the experience to my boyfriend but not to me. I worked a whole shift and then had to wait a hour for them to figure it out. The key cards deactivated 6 times in our 4 night stay.
- deborahsP6743ED (10/5): Nice - I was very pleased with this Motel, loved the fitness area, pool & hot tub are small But Wet.. lol had a very nice stay. The room Was very spacious, although the living area should be first than the bed
- Roni (1/5): -
- Kevin (6/5): -
- milli (9/5): It was a nice place to hold up for the night on our way home from FL. - wasn't expecting taco bar breakfast, but it was till good nothing
- Befort (8/5): -
- Jennifer (9/5): -
- Diane (9/5): -
- Lindsey (7/5): Good! - Location was great. Pool was nice and breakfast was delicious . Staff was great Kinda spendy
- javolkma (10/5): Great stay & breakfast - Stayed here last weekend for the Hudson Hot Air Affair and was pleasantly surprised by how nice this Best Western Plus is. The hotel is extremely clean and well maintained. The beds were very comfortable, and the pillows were amazing—not too flat and not too dense, which is rare for hotels. I also loved that the room had two sets of shades, which made it nice and dark even with the sun shining outside. Breakfast was great as well, with eggs, sausage, biscuits and gravy—everything fresh and hot. Overall, I was very impressed and would highly recommend this Best Western Plus to anyone staying in the Hudson area.
- allison (5/5): Not great. - Didn't have Our room was not very clean. Sinks and showers both had residue of some sort as did the mirrors. Fairly certain the towels were not clean, none of them were the same and we had sticky residue on our carpet. I was also charged $25 for early check in. We arrived 2 hours early.
- ej (8/5): -
- Denise (5/5): -
- Jennifer (4/5): Won't ever stay here again when I'm in town. - Friendly staff The hot (lukewarm) tub wasn't working. When staff, the owner/manager I believe, was informed he stated the jets were simply low (malarkey). The hot tub also had some dirt or sand on the bottom. We also reported our toilet was leaking, and staff was sent in with towels to wipe it up. No offer for a different room even. The floor of our shower also had black mold spots (yes, I am aware of what mold looks like).
- Jim (7/5): Short notice adequate - Comfortable bed... Used towel hanging on rack upon room entry
- Hennalina (4/5): Very strong pet odor in the room, even though they say they don't allow pets. - We stayed for a hockey tournament so didn't have a choice of hotels. The staff were extremely friendly, hot breakfast was excellent, and the place was very clean overall. But a warning to those allergic to pets, do not stay here because they do allow pets even though they say they do not! We stayed in room 120 and it had a very strong pet odor partially masked by strong deodorizer smell. I reported It to the front desk immediately and asked if it was a room used for guests with pets. The staff said absolutely no, pets are not allowed, and he pointed to a sign on the door that said no pets. So I thought I could run the air conditioner and maybe it was just a musty smell that would go away. It did not. There wasn't another room that could accommodate our family size. The next morning I woke with severe allergic reaction as I'm very allergic to dogs and cats. I had explained to that to the front desk staff, saying it was very important that the smell was not from pets because I was allergic. When we were leaving our room, we heard a puppy whimpering and scratching at the door in the room next to ours! So obviously, either pets are allowed or they are snuck in and not dealt with.
- Safari58056356918 (10/5): Peaceful to stay - Nice one to stay, Overall very good staff & breakfast, Peaceful to stay and nice ambiance, I tried every hotel in Hudson, one of the best to stay
- nickrC8362RV (10/5): Home away Home - Great time in the hotel We definitely came back we had a little music concert and I played music for the staff. I will come back
- hannahpZ3904FE (2/5): BED BUGS & VERY Poor Management Response - My husband, our 2-year-old daughter, and I stayed here for a wedding from 9/19–9/21. My sister and her boyfriend stayed in the room across the hall. I’m sharing our direct experience so others can make an informed decision.
The first night was uneventful, though our room had a strange smell and didn’t feel very clean. We stayed because of the wedding.
The night after we checked out, I found multiple bites all over my daughter’s back. They became swollen and painful enough that she needed steroids. Around the same time, my sister—who was still in her room—found a live bug. She physically brought it to the front desk, and staff saw it and acknowledged it was a bug. I later noticed I also had several bites on my chest.
We immediately began trying to reach the manager, Sanjay. For weeks, neither my sister nor I could get a call back. Staff repeatedly told us he was out of town. I finally reached him well over two weeks later.
When we finally spoke, I felt he was dismissive and unprofessional, even when discussing our toddler’s medical treatment. He refused a full refund—in fact, we never received any refund at all—despite the situation and the expenses we paid afterward (medical, hot-drying/ruining clothes, and hiring a detection dog to check our home and car). He also asked for my daughter’s medical records, which I was not comfortable providing due to privacy.
My husband later called, and that conversation also became extremely defensive. The manager claimed the bug my sister brought to the front desk was “a wood chip,” even though she had watched it moving and the staff had already seen it and agreed with it being a bed bug. He repeatedly referred to my husband as “your lawyer husband,” which came across as rude and unprofessional.
I was also told that the health department had been contacted. When I called them myself, I was told they were not and haven’t been notified at that time (this was nearly a MONTH later). They eventually checked only the rooms we stayed in—and that was about a month after our stay. When I spoke to Tammy the employee at the desk 3 days later, they had no record of any issue and the room was still open… which is highly concerning.
At that point, we refused further direct communication with the manager and worked only through corporate. Even corporate staff expressed they were surprised that a refund hadn’t been offered. Instead, we were eventually told we were placed on a “do not stay” list. Honestly, that’s fine—after this experience, I would never return.
This situation cost our family close to $1,000, not including the stress and worry over our toddler’s reaction to the bites. And we never received any refund of any kind.
I waited to write this until I had cooled down so I could be clear and factual. I can only speak to our firsthand experience, but based on that experience, I personally would not stay here again and strongly encourage others to use caution.
I see another recent review also stated bed bugs were found (and that was not from my sister or her boyfriend), so we are not the only ones experiencing this. Please use caution when staying.
- Sunshine33401002007 (10/5): Review - Absolutely wonderful stay! The staff were friendly and helpful throughout. The rooms were clean, spacious, and comfortable. The food was delicious, and the location was perfect for exploring the area. I’d definitely recommend this hotel and would love to come back again
- 836baileyp (2/5): Bed bug alert! - Me and my family stayed at this hotel 9/19 through 9/22. It was a fair experience until 9/21. We left the hotel for several hours, and when we returned, housekeeping had cleaned our room and made our beds with new linens - per the front desk. Several hours later, I was woken up to a bed bug crawling on the pillow that I was sleeping on. We immediately got up, at midnight, brought the live bed bug to the front desk. Raja, the front desk employee, confirmed that it was indeed a bed bug. We weren't able to leave, so Raja relocated us a different room, that he claimed he would "personally inspect" to ensure there would be no issues. Upon arriving to this new, "inspected" room, we immediately noticed an open, half full beer can. The quality assurance of this place is CLEARLY lacking. Raja took down my contact information to forward to the owner, and stated I would be contacted the next day.
The next day, after receiving no communication, I called the hotel. I was notified that the owner, Sanjay, was out of the country for another week or so. Why did they tell us we would be contacted the next day? Another question that has yet to be answered from this place. Also, the desk had no idea of any bed bug incident, and took down my information, again. They added our room number to this, stating that the room with the live bed bug was not closed off at all to future customers.
I waited until Sanjay was back in town, still no contact. At this point, it had been 2 weeks since the bug was found. I did not receive ANY communication from the hotel until 17 days after we found the bug.....17 days, after multiple phone calls to them, giving them my information at least 5 times - after they admitted that nobody had my information at all!
When the owner contacted me, he was extremely unprofessional and condescending. He claimed that his hotel does not have any bugs, even though I brought it to them alive. He refused a refund of our stay. He told a family member that we brought the bug in, or that it could be "a woodchip". He claimed that there was no reason for a refund, because the staff relocated our room. To add to this, we had to heat all of our belongings for over an hour in the industrial dryers to kill any eggs or bugs that were hiding in our clothes that we had in the room. This led to multiple pairs of shoes being ruined, bags, clothes that were melted and shrunk - all at 2 in the morning. Exactly how we wanted to spend our vacation! Sanjay had nothing to say about the beer can in the room or our belongings that were ruined, not a huge surprise!
We contacted the local health department on 10/9, who claimed that Sanjay nor Best Western had reached out to them regarding any bed bug inspections. They had not reported the incident at all. We reported this, and they went to do an inspection on 10/10 - strictly due to us making the phone call. They would not have been there at all if we wouldn't have reached out. The department stated that bed bugs are hard to find unless the place is completely infested, and because it was so long ago (almost 3 weeks at this point), they weren't likely to find anything. Had this been reported to the health department in a timely matter, which I would think would fall on the hotel owner, not the guest, maybe it would've been caught. No bed bugs were found after the health inspection, so again, Sanjay played the game "my hotel doesn't have bugs". He continues to fail to understand that just because bugs were not found THREE WEEKS later, doesn't mean there weren't bugs when we stayed there - bugs that the front desk confirmed. I never made any claims of an infestation, I simply stated that there was a bug in our room. He refuses to believe this, even though it was confirmed by staff.
I've attached images of the bug and beer can with date, time, and location stamps. I beg you not to stay at this hotel. Save your time, money, belongings, and sanity.
Dealing with this place was absolutely ridiculous and Sanjay was the most stubborn, unprofessional "owner" of any business I've had the "pleasure" of dealing with. Our stay here cost us well over $1,000 - between the hotel itself and all of our belongings that were ruined in the dryer, and after 5 weeks - he refunded me $100. I would rather sleep on the curb in a parking lot than ever step foot in this place - or any Best Western - ever again.
- 721hareshc (10/5): good - "I recently stayed at the Best Western Plus for a 3-night business trip, and my experience was excellent from start to finish. The location was ideal—close to downtown, yet quiet enough for a restful stay. My room was spotless, well-furnished, and the bed was extremely comfortable. I appreciated the fast and reliable Wi-Fi, which made working from my room convenient.
The staff were exceptionally friendly and helpful; special thanks to Sarah at the front desk who assisted me with local restaurant recommendations. The breakfast spread each morning exceeded my expectations with fresh fruit, hot options, and great coffee.
Although the parking lot was a bit tight during peak hours, the overall experience was so positive that I wouldn’t hesitate to return. Highly recommended for both business and leisure travelers!"*
- Ledoux (9/5): -
- Mary (9/5): Attended an event close by in Stillwater. - Went for an event in Stillwater. This was the closest (just across the river), and reasonably priced. Did not stay long enough to enjoy the amenities of the room which were very nice. View was of the hotel next door, close enough to look into other windows if the curtains were not closed.
- mark (8/5): Refrigerator was not cleaned out. - Our refrigerator did not work and the last person who stayed there left a box with pizza in it that was very moldy.
- Nicole (8/5): -
- D. Neil (9/5): -
- jeffreysZ9193PF (10/5): Come on by and visit. - It is always a wonderful experience; BW has never left me wanting more. The staff is accommodating and always seeking me to be comfortable. I would recommend this property to anyone traveling in the area.
- rachel (10/5): - Room was nice and big. Beds were wonderful. Toilet was very wobbly tho. Other then that, staff was wonderful as well. I accidentally forgot my Birkenstock sandals there, I called them, they made sure I was able to get them back. Front desk was great to work with.
- Phillip (8/5): - The breakfast was rather poor. Wish there was yogurt. The
biscuits were extremely hard, the milk in the cartons were frozen. The sausage was of poor quality.
- Melanie (6/5): - Hotel is okay, good enough for a quick stay or emergency. However I was unsatisfied with the cleanness and customer service. The bed sheets and pillows were dirty had dust and hair still. The shower and sink was still dirty. It is supposed to be a non smoking building and our room spelled like pure cigarettes. We requested a high floor and still could hear people banging on the walls and walking etc late at night. Customer service was horrible when calling and in person. Will definitely not be coming back!
- Tracey (10/5): - Friendly check in - fast and courteous.
- Elizabeth (10/5): - I thought the room was amazing i didnt eat breakfast so cant comment on that
- Kathy (10/5): - We had a 2-room suite which was nice and spacious. Hotel was clean and employees were personable. Breakfast was average hotel fare; eggs, sausage, cold cereals, oatmeal, yogurts, juices, etc.
- Craig (8/5): - Respectable and affordable.
- Andrew (10/5): - Good
- Travel589939 (8/5): Clean hotel with friendly, helpful staff. - Stayed here for a family wedding in the area. Rooms were very clean and spacious, very comfortable beds and pillows. Great to have a large fridge in the room.
Close to Hudson and Stillwater.
Staff were very helpful, especially Adi, who very kindly drove us to the wedding in Somerset, when we had difficultly getting an Uber. Adi was so friendly and kind to us, as was Sanjay.
Thank you for your hospitality and kindness.
- denise (10/5): - The management on staff was welcoming, knowledgable and very helpful. The property was clean and the beds were comfortable.
- Richard (10/5): - The staff was exceptional, especially Sam at the front desk. Anything we needed he took care of. He was also very nice and friendly. the only negative would be the washing machines did not work and the Ice machine on our floor was out of order. Breakfast every morning was very good for a free meal. When we go back to see our kids this is were we will stay.
- Robert (6/5): - Whoever is on the third floor cause I was in 322. That room stinks extremely bad. It smells like Indian spice and it does not go away. It made me sick and I smelled like that for two days.
- Jessica (10/5): - Staff was wonderful
- Debbie (6/5): - Was not all that clean and did not smell good! I would not stay there again.
- shelly (10/5): - Everything was wonderful!!
- Sara (10/5): - Excellent customer service from Dakota
- Verified traveler (8/5): Some great, some improvement. - Clean hotel, breakfast area was clean and stocked during the serving times, and tasted delicious! Our biggest dispointmemt was our king size bed which was way too hard for us. It was painful getting out of bed in the morning for me. The floor also creaked when walking on it, hopefully we did disturb people below us.
- Lourdesita (10/5): - The staff are very hepful and accomodating
- Adam (9/5): -
- Brandon (8/5): - Had a king bed was way too firm for us. Hot tub and pool were great! Great location very convenient
- danlmart (4/5): Not staying here anytime in the future - This Best Western is not living up to the brand. We have stayed at this location almost every time we visit Hudson, which is about 5 times per year. I will not stay here going forward as the things that put this place apart in the past are no longer. The hot tub did not work, the amenities have been cut back the past two times I have stayed here, they do not seem to care about guests as they have in the past, they changed ownership last year and it shows. I will not be staying here again and they should lose their Best Western designation.
- JUSTIN (5/5): -
- Cheryl (8/5): It served my purpose for my visit to Hudson - Was nice. Very friendly Thought it was expensive for what they offer . The phone did not work there was no room service and breakfast was plentiful but not very good to my taste .
- Myrnalvstotravel (6/5): Mixed review - Hot tub jets were not all working. The hot tub did not even bubble. Our room was dirty, mainly the bathroom. Hair and broken paint pieces on the shower floor area. We went to get ice from the ice maker and the ice ran out, very disappointing. The beds were very comfotable and the breakfast was good.
- Rock (6/5): -
- O8082GWstevend (10/5): Home away from home - Nice day comfortable rooms and friendly service would definitely recommend this to anyone we love the breakfast set up in here we have a great time breakfast
- Jean (6/5): - Ice machine on 3rd floor did not work. No out of order sign. Hot tub would not turn on so maintenance turned it on. Jets extremely weak. Very difficult to unlock the room door handle.
There is a Keurig in the room which is very nice
There are numerous eating places in the area
- Kent (8/5): - The hotel was quiet and there were shopping and eating options really close by.
- jessicajJ1912QR (2/5): Filthy Hotel - Would never stay here agian or recommend this hotel. This hotel is the dirtiest hotel I have every stayed in. Coffee splatter, food splatter, and other stuff on the walls. Food splatter on couch, and something gross on the bed skirt. The bathroom floor was dirty and sticky and the trim from the baseboards was covered in hair and urine. I brought this to the front desks attention right away. They offered us another room, upon inspection of that room, it was just as gross as the one we were in but also smelled bad. So we chose to stay in our room and have housekeeping attempt to correct the problems. We also asked to speak to management but there was none on duty. As our stay went on we noticed the lack of cleanliness was not just the rooms but the whole hotel, dust and grime on most surfaces, the pool area floor was filthy, hot tub and pool also dirty, garbage cans in breakfast room overflowing with garbage from breakfast still not emptied at 8:30pm. We were so grossed out by the cleanliness of this hotel that in the morning we were not comfortable eating breakfast or even getting coffee from there so we went to a gas station down the street. Upon checkout we asked to speak to a manager agian. The manager was dressed in a see-through shirt with black bra, pink blazer, camo pants and slide sandals with no socks ( very unprofessional ) not what I'd expect for a best western plus. Upon our complaints and showing them pictures, she was full of excuses but did offer us a 30% discount and only gave us 20%, then proceeded to ask us not to write a review. We paid just over 200.00 for the night and were given a 40.00 refund.
- Marie (10/5): First stay in Hudson, thank you. - Thank you for clean room and friendly service! All was good.
- Christoffersen (6/5): A disappointment - Room was not cleaned after 1st night. No towels, no shampoos, beds not made. Desk clerk said he was too busy trying to get his promotion & didn’t remember to order room cleaned. Same desk clerk was somewhat rude upon our arrival & checkin the 1st night. Family has always stayed at this motel, probably not in the future. Nephew was thrown out for smoking. NO one in the family smokes. He was out of room all day & was removed upon his return. I did smell cigarette smoke around the corner & further down the hall. I believe it might have been a renter in another room. My nephew does vape which he did once in room with window cracked. Vaping usually has no odor. THERE SHOULD BE SIGNS POSTED “NO SMOKING OR VAPING”. He was charged for the 3 nights he was not allowed to stay plus a $300 cleaning fee.
- Steph (3/5): Unprofessional and stinky room. - The staff was unprofessional. While we were in the elevator, an employee openly shared that they had to kick someone out. That kind of comment was completely inappropriate and uncalled for. It wasn’t our business, and it should’ve been kept private.
"Additionally, our room had a strong musty odor, and it was obvious the carpets hadn’t been shampooed in a long time—they were visibly dirty and had a layer of grime. The sink was unclean, and the pool area had a leaky ceiling, which created an unpleasant and neglected atmosphere
- Sherry (10/5): - The only thing we didn't like was the shower
Otherwise it was excellent and clean
- Marvin (10/5): - Very nice comfortable room and good breakfast
- Timothy (5/5): Used to be good, now a disappointment. - Location is a good. Only a short drive or uber to downtown Hudson. We have stayed there many times before and now I believe it is under new ownership. When we were there for 3 nights in May the hot tub was out of commission, was hot but jets didn't work. We love relaxing in the hot tubs and their's was always good so one of the reason's we booked here. Pool was fine. Room was just fine overall no complaints there really. Breakfast every day was a disappointment. The same items as usual (watery eggs, sausage, waffle machine, cereals, etc. but the quality was poor, what was left was sitting too long, not being refreshed, etc. The breakfast area was very messy overall. You could tell the plastic wrapped toast and muffin was days old. I'm not picky and will eat just about anything... but it wasn't good at all. They used to have a nice outdoor area to get together and sit.... Lawn was overgrown even though a riding lawnmower was just sitting out there??, outdoor furniture all beat up and cushions thrown about. Overall dirty. I would not imagine the Best Western flag to support the property much longer unfortunately if they dont fix things. Too bad as we've had some great visits there in the past. Hopefully they can get staffed, put some money back into the property and keep it up- but it just didn't feel like that's the plan.
- John (8/5): - Lot of dining options in the area. Pool / whirlpool was fine. They did have alternate milk options which were greatly appriciated.
- 75bryantt (4/5): - Several workers were great, Saniya at breakfast and Emily in the evening were great. The GM was absolutely terrible, disrespectful and rude, as a person that travels all the time this has been the worst experience that I have had at a BW. I would never stay at this property again or recommend any of my business partners to stay at this location.
- Susan (5/5): We'd stay again--clean, pleasant staff, not expensive - Location is good; clean; near restaurants and freeway; Breakfast needed help: eggs salty, sausage fatty, out of coffee b/c it wasn't reordered. Faucet in bathroom sink clogged so water just dribbled out.
- Craig (10/5): - Staff was great, nice clean hotel.
- Jeff (10/5): - It was nice
- James (8/5): Very good -
- Barbara (8/5): - Found out you have to ask for cleaning. It’s not done daily. We stayed 5 days. I was wondering why they didn’t come in daily to clean. It’s in the fine print and wasn’t told about it. That’s one of the places you have to initial.
- Veronica (4/5): - The breakfast was not what i was expecting. The hot tub did not work and nothing was posted to let us know.
- Anna (6/5): - The bathroom was not very clean and the window shade would not move up or down. It looked broken and was very dirty. There was dust and cobwebs on it and the metal piece that holds it in the track was broken and bent. We couldn't see how to get the shade all the way down. Did not feel we had very good privacy.
The only thing we liked was the beds were very comfortable.
- Rheineck (10/5): Exceptional - The staff were all very friendly. Clean very comfortable rooms. Great breakfast , alot of varieties. Location was great. Pool was clean and refreshing.
- Colin (8/5): - The rooms were adequate but basic.
Breakfast was not great. Staff were very friendly and helpful.
- Kelly (10/5): Exceptional -
- Jason (10/5): Happy camper - Easy parking room was spacious hot tub and pool quiet and clean Nothing
- Chad (2/5): - Room are accessed by a magnetic card. We got locked out twice. The toilet in our room was not bolted down to the floor. The security lock was missing. The refrigerator did not work properly. The coffee maker did not close properly. Microwave oven buttons didn’t work only the on button worked. When taking a shower if the unit above flushes the toilet the shower goes cold. They moved us to another room the next day. There was missing molding in the room. The shower floor was dirty and there was pink mold. Told the cleaning person on the floor and he said that was clean enough.
For the staff asked the receptionist how to get to Downtown Hudson and she was not helpful.
When we talked to the manager he had an attitude and then said don’t ever reserve a room with them. Trust me we will never book with that hotel. This property is not up to BW “plus” standards.
After reading the reviews from other people they are all true and wished I read them before booking. Just the way the hotel responded to the reviews is the way they responded to us when we pointer out what was wrong with our stay, and we have pictures for proof.
- Kathrine (8/5): Very good - Room and beds were great! Very comfortable!! Breakfast was ok. Different choices, which was nice!! . Pool was a bit chilly and hot tub was to hot. Could only stay in it for 5 minutes and had to get out.
- David (1/5): Bad -
- H8768AXhannahv (10/5): Best Western Plus Review - My stay here has been very good and very nice. The staff here is very friendly and helpful. The rooms are nice and clean which is very good. The view from our room is also very nice and very peaceful. If anyone is looking for a hotel to stay at I would recommend this hotel best western plus in Hudson Wisconsin.
- Kary (10/5): - Amazing room! Super friendly staff! Easy check in. Can't wait for breakfast.
- F9682BWjulieh (2/5): Miserable - Cleanliness does not happen here. Smells, basic cleaning non existent even upon request. I had to call the desk for towels - none left after 3 days - and toilet paper. This is a must!
Two people in my party had maid service walk in on them, one at 7 am. Another needed a bulb for a lamp. This needed to be gone with a work order. The bulb was attempted to be changed but somehow wires were pulled out.
My door stop looked like someone ate half of it. Maybe they did.
Breakfast was mediocre but the staff person was a delight. Finally I found one person that cared. Too little too late.
- Micha (10/5): Exceptional -
- O1218YOjh (2/5): Total dump. Avoid. - Filthy hotel. Cutting corners on everything. Front desk staff had, I kid you not, 8 stains on her and she smelled. Pool filthy, room a smelly joke, forced to sign a document saying we don’t do housekeeping. Overflowing trash. Broken dirty water filter in lobby, handprints on everything showing DAYS worth of handprints. Mgmt refused to allow reservation to be cancelled and forced me to stay. Other guests stated the same experience to me-dirty and unimpressed.
- Margaret (10/5): - -
- Daniel (5/5): Room not cleaned - Breakfast The room was not cleaned. Bathroom was not cleaned, old soaps left. Old water bottles left in the room. At least the bed was made.
- Cook (10/5): It was lit. - Sam is the man. Nada
- Teresa (9/5): I would recommend staying here. - Recently upgraded and very clean. All good!
- Rebecca (8/5): - The staff was wonderful!
- Bulmer (8/5): Very good - It was quiet, the staff was friendly, the rooms were clean and comfortable, breakfast was good, The ice machine on our floor was not working and the bathroom sink knob would come off at times. Other than that, we really enjoyed our stay
- erik (8/5): - The bathroom shower had hair in it. The breakfast staff was friendly.
- Bernie (9/5): Superb -
- Lucas (10/5): - The staff were incredibly kind. Property was very well taken care of. Room was spacious and comfortable. Great options for breakfast.
- Steven (10/5): - Easy and quick!!
- 602elinac (10/5): awesome stay - staff was super sweet and helpful and made the overall stay nice, we had a last minute stay and they were able to accompany us, the amenities offered were nice and taken care of. Easy to find and around downtown hudson making is a great place to stay.
- O806DLhenryb (10/5): Amazing - Extremely kind and respectful staff helped us through every step of the way was also willing to price match the prices online. amazing place to stay in Hudson recommended over any of the other hotels in the area. warm and nice, hot tub and perfectly temperature controlled pool and their gym is also incredible. One of the best hotels I’ve been at in a long time! And very inexpensive for the amount of amenities and service that you get here.
- James (8/5): - It was an ok hotel
- tonyarL3769TH (10/5): Clean and quiet! - Clean and quiet despite it being sold out. Emily at the front desk was patient and helpful! We came in late and she took good care of us. Loved the pillow! And the room was just what we needed— comfy bed to rest our heads for much needed sleep!
Would recommend this hotel for a night’s stay or even a couple nights stay!
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