Holiday Inn - Jonesboro by IHG

Location: 2908 Gilmore Dr., Jonesboro, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Fax/photocopying
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Smoke alarms
• Front desk (limited hours)
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request

Rooms Available

• Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking

  The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Standard King Room with Tub - Mobility Access

  The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room offers heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Suite with Two Queen Beds - Communications Access

  This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Hearing accessible

• Standard Room, 1 King Bed, Accessible (Communications)

  1 King Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Roll-in shower

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Bedsheets provided
  • Soap

• Standard Room, 1 King Bed, Accessible

  1 King Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Bedsheets provided
  • Soap

• King Room with Roll in Shower - Hearing Accessible

  The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room offers heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Suite - Mobility Access Roll in Shower/Non-Smoking

  This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Standard Room

  The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features heating.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Queen Room with Two Queen Beds

  The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room offers heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Standard King Room

  The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room offers heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• King Room with Roll-Away Bed - Non-Smoking

  The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• King Room - Hearing Accessible - Non-Smoking

  The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Hearing accessible

Guest Reviews

• Anne Marie (4/5): We expected more from Holiday Inn - The rooms were comfortable, clean and quiet. Staff was polite. Lots of variety at breakfast. You can't just walk in to the breakfast area and serve yourself. Instead, the front desk staff stops you and asks if you want to pay for it, even if it's included in your room reservation (in my case). Very awkward and inconvenient. They didn't have a record of it, so I had to pull up an email confirmation and show it to them just to get breakfast. Trash cans in the lobby were overflowing. Several items were empty (coffee pots, utentils, etc). We were told there were no extra blankets. We wanted to do laundry but no detergent packs were for sale up front, or available from housekeeping.
• Davidson (8/5): -
• Decker (8/5): -
• Amanda (9/5): -
• Nikki (2/5): Would not stay again - The location was convenient They conveniently “forgot” to give me the breakfast coupon I paid extra for- I had to ask for it, the TV outside in patio area didn’t work, breakfast French toast in chafer was burnt to a crisp, you had to ask for water at breakfast- it’s free so I think you can afford to put it out as self serve, no forks out, no bowls out, we had water in our ice bucket in our room which was clearly from the last guest, no filtered water available anywhere in hotel, the lighting in the room is terrible- the work desk has no light even near it, hallways were dark, the young lady working the breakfast was working very hard and always on the move, everyone else working at the hotel last night and today was sitting at the front desk.
• Laura (10/5): The stay was wonderful with the exception of the quality of the breakfast. - It was an updated facility. Beds were super comfortable. Staff were very helpful and friendly. Breakfast staff included. Breakfast. The food was mediocre at best.
• William (8/5): -
• Joe (7/5): Disappointed - Check in was efficient There were roaches in the room particularly the refrigerator
• Charles (10/5): Great value for the money. - Great breakfast with several selections to choose from. Room was large, clean and beds were very comfortable with great pillows. Could have used larger bath towels.
• Rachel (7/5): - The outdoor area The bed was uncomfortable
• Tina (8/5): We will stay there again if we are back in the areas - Good location to where we we going. It was clean. The lady that was checking us in on Saturday evening just was not friendly. We stood at the desk for 3 to 4 minutes before she even acknowledged us. I was later told that she was new.
• kyunte (10/5): -
• Kadarius (10/5): -
• Jonathan (10/5): Perfect stop traveling to Florida - Great breakfast Nothing
• Tammie (10/5): -
• Wright (7/5): - I thought breakfast was complimentary when i reserved
• Simone (10/5): Great -
• Marina (10/5): This is our home away from home - Warm & welcoming from Sidney & Amy . They helped set up app to earn points on my stay. Offered suggestions on restaurants & shopping & church services It’s all great
• Joseph (10/5): -
• Anthony (10/5): - Clean
• Grant (10/5): Nice place - Access Cost of breakfast
• Carmen (10/5): - Exactly what we needed. Attended a concert and just wanted a safe, comfortable place to lay our heads. Attentive and courteous front desk, very comfortable beds, great location.
• Alicia (10/5): -
• Lisa (4/5): - Key cards didn't work, room looked very run down and a huge party of people woke us up during the night and kept us up.
• Hinton (10/5): -
• mary (10/5): - Visited Jonesboro and always like to stay at holiday inn there. Convenient to walk across street to Cracker Barrel to eat too.
• Susan (10/5): - Every employee was super nice, friendly and went above and beyond. We were in town for a concert and we will definitely return here for our stay
• Sandra D. (7/5): - Friendliness of staff Having to pay for breakfast, mattress hard
• Becky (10/5): - Love it None
• Heber (10/5): -
• Christine (9/5): - have stayed in other hotels in this city and never impressed. We were pleasantly surprised by the cleanliness and the work done by the staff, and by comparison, the price was really good. Will always use this hotel when in the area!
• Yoko (10/5): -
• Misty (7/5): Overall good stay - Overall good No bags were in none of the trash cans. Choose someone else to provide the sausage it didnt taste good. Not enough face towels and regular towels.
• Brittani (1/5): Not again - The pool was nice Dead bugs on my bed, peeling wall in my room. I was also charged 2 times extra! I’m still waiting to get that resolved!
• Reid (2/5): - There was nothing good about this property. The woman at the front desk was incompetent and difficult to deal with. She told me that I did not have a reservation even though the rest of our party had checked in to their room with no issue. She only found it after I gave her my confirmation number without her asking for it. The hotel itself smelled bad and was dirty. The area surrounding the hotel was unsafe, dilapidated, surrounded by vagrants, and we heard loud music and screaming from our room. I would never stay here again.
• Billie (10/5): Fantastic - Second time staying here and both times were great! Booked again for October Everything is great.
• Deb (10/5): Exceptional -
• Jace (9/5): Just what we needed - Nice and fairly priced Some construction noise across the street but not their fault
• Jodi (9/5): See you again! - I wanted an IHG Hotel in Jonesboro, on my way to Hermann, Mo. Very quiet and bed was great. Shay was Delightful
• Katie (5/5): Passable -
• Uptain (10/5): Exceptional -
• Kaishau (10/5): Exceptional -
• Lucia (10/5): Thank you for the the exceptional Customer Service ❤️ - Excellent customer service and cleanliness all around. N/A
• Alesha (8/5): Great for a one night stay - One night stay for a college event for my child. Clean hotel in a great location. I paid extra for breakfast & I won’t do that again. However, I would stay at this location again in the future.
• Jennifer (8/5): - Convenient
• Betsy (4/5): - Food left in fridge from last guest and when we opened fridge the food was clearly rotting. And breakfast was $10 and not worth it. Eggs were completely dried out. Better off going to Cracker Barrel next door. Clerk in the beginning of night was a bit rude. We were just tired and trying to get to our room and to sleep. A no go for me.
• Deniece (4/5): - The bathtub drainage didn't work, I was offered a plunger to fix it, the ironing board was placed on top the closet I'm 5'2" that in itself was an issue getting in down, it was broken an couldn't collapse back, the iron leaked all over my garments. For all my complaints I was given free breakfast. However, after I returned from my graduation the reason for my stay there was a roach in my room. I was moved to another room that smelled wet and air refresher was used to mask the smell. Does anyone check the rooms prior to occupancy to see if everything works?
• rebecca (4/5): - Highly disappointed I have stayed at a few holiday.Inns, and this by far has been the worst experience. Staff was not very friendly when we got in that evening. Especially when we asked for a luggage cart. They couldn't really be bothered with such trivial request. We got to the room.It was small for a king room. The phone did not work and the room was not very clean. There was hair in the sink and the floor had a film on it. When we checked under the mattress for bed bugs. Because that's a thing nowadays, thankfully no bedbugs. However, hair dust dirt was all found underneath the mattress. Will not be staying again. Not a very good experience.
• Martha (6/5): - They cleaned the room left no towels did not straighten up the beds. No laundry bags left for dirty clothes. I will never stay in this hotel again
• Dr. (1/5): Bad customer service and room. Overpriced. Bad breakfast. - Nothing Everything
• Patricia (8/5): Very good -
• Terri (10/5): For Family - Been to Jonesboro previously staying at area hotels, I decided that in the future any stays in Jonesboro would be at this Holiday Inn.
• Randy (9/5): Superb -
• Martha (4/5): - No ice on the 4 th floor plus 413 has a terrible smell
• Nicole (10/5): Exceptional -
• Garner (8/5): Very good -
• Ruth (8/5): - Enjoyed the young lady working breakfast. Very personable and talkative.
• Ashlee (10/5): - Very nice staff and good breakfast buffet.
• ERIC (6/5): - The walls were damaged and needed repainting
• Karen (10/5): Exceptional -
• Kelley (9/5): Superb -
• ERIC (4/5): - Repairs were needed
• Derrick (10/5): - Nice place.
• Calekwa (10/5): Exceptional -
• Donna (10/5): - Totally great experience, will be staying here in the future when traveling through the area. Beds were fantastic
• Geoff (9/5): Superb -
• Daniel (8/5): - Very clean very quiet and staff was very friendly.
• John (8/5): Very good - Bathtub drained slow
• Shenika (1/5): Bad -
• Dr. (7/5): Good - My husband enjoyed the breakfast. He said the eggs looked suspicious. I enjoyed the air conditioner. The bathroom was dirty. There was hair on the sink and the toilet wasn't clean.
• Anika (10/5): Exceptional -
• Amari (10/5): - Real nice and clean
• Jamar (10/5): Exceptional -
• Jackie (10/5): Very pleasant. Hotel well kept and nice. Would definitely stay there again. - Very close to a nice ( but pricy) restaurant for dinner. And a Cracker Barrel.
• Starla (10/5): Exceptional -
• Verified traveler (8/5): - it was okay.
• Sonya (10/5): Exceptional -
• Catherine (10/5): - The staff were friendly and welcoming.
• Flyer21606243958 (6/5): Ok - The person at the front desk was very friendly and welcoming. After driving 4 hours it was nice to be greeted in a friendly manner. The room was clean but there was an odd musty smell. I did not pay extra for the breakfast, so I cannot rate that experience. The rating would have been higher had it not been for the musty odor.
• William (9/5): Superb -
• Krishna (7/5): Good - I left my Bluetooth speaker and when I called once I had left and realized I left it. The lady was so pleasant who answered the phone and was willing to hold it for me until I got back from vacation. Hote rooms are a bit dated but it's not bad.
• Annette (10/5): - It was a good place to stay for a stop overnight on our road trip.
• Melissa (10/5): Exceptional - Awesome service checking in and with breakfast. Comfortable beds, very clean place to stay. Will stay again.
• Ann (2/5): - It was horrible
• Geoff (9/5): Superb -
• Patricia (7/5): Ok - Clean No free breakfast
• Katina (10/5): Awesome - Everything Na
• Redic (10/5): Exceptional - Very nice and clean feels like I was just at home Soft bed definitely felt like I was home!.
• Rob (8/5): Not great for the price - Our spare bed was broken, night stands were bulging and crooked. Room air wouldn’t go below 68 on a 76 degree night. Picked this hotel specifically because it has a tub in the king suite rooms and then the tub drain wouldn’t hold water for an actual bath. Had seemingly never ending hot water. Overall decent stay however our room was nearly 200 dollars a night. Would say to stay somewhere cheaper and put the money to better use. Pool and outside area was nice. Very close to everything.
• Deborah (8/5): Very good - Location was nice at that time of night. Close to Cracker Barrel restaurant. They didn't tell us anything about breakfast the next morning. They also didn't tell it was a DRY county. When asked where to get alcohol, they told us where to get it,but didn't tell us we couldn't buy it on Sunday. ( THEY DAY WE WERE THERE)
• Austin (4/5): It was an okay stay for the price. - The location was in a good area near all the restaurants in Jonesboro. They had a good selection of snacks in the lobby. And the Air conditioner worked really well. The room had a strange smell to it as soon as we walked in. It kinda smelled like a gym locker room. The breakfast was not good at all and was not buffet style so whatever you ordered was it. And the pool was outside with no hot tub.
• Melissa (5/5): Passable -
• Tammy (9/5): Superb - The room was clean and the ac worked great. There was no continental breakfast.
• Jana (9/5): It was a very pleasant stay!! - Convenience of the location to the places I wanted to go. There were parts of the property that were run down.
• Martina (10/5): - 👍
• Vera (4/5): Probably will not stay at Holiday Inn again. - We had two lights in the room, very dark. Had to pay for breakfast. Most hotels you get a complimentary breakfast. No trash can in bathroom More lighting, complimentary breakfast. We had a handicap room on the 5th floor and we had lift sear onto tun. We are in our eighties and could not lift seat or step into tub.
• Monycia (8/5): - Good experience for short business trip.
• sharon (8/5): - the tv wasn’t working and when i picked up the phone to share this with the desk, there was no cord to the phone. do i used my cell to call them and was told that the whole property was without tv service. however they didn’t share this at check in. service was finally restored sometime during the night but maintenance never brought a phone cord and when i told the desk check the next morning she was very unconcerned. i had a knock in my door late in the night and would have liked to be able to quickly call and ask for security but….otherwise it was a good room, very comfortable bed.
• Phyllis (2/5): - Horrible
• LATOYA (10/5): - Love it

Photos