The Swan Hotel

Location: Market Place, Southwold, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Tour desk
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Allergy-free room
• Kid meals
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key access
• Food delivered to guest room
• Delivered food - securely covered
• Pub crawls
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Bicycle-friendly property
• Electric bicycle charging station
• Beach toys
• Guest education on local ecosystems and culture
• Vegetarian menu options available

Rooms Available

• Double Room with Garden View

  The rooms come with either a king size or super king size beds with luxury goose and duck down bedding. Also featured is a Nespresso machine, 40 inch Smart TV, mini bar, luxury toiletries, hairdryer, bathrobe and an in-room telephone. Extras include free WiFi, umbrella and a complimentary 20cl bottle of Adnams gin. These rooms are external to the main building.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Window

• Classic Garden Double Room

  1 King Bed

  Located on the ground floor, patio with garden views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch TV with digital channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Iron/ironing board, desk, and phone

  Comfort - Daily housekeeping, heating, fresh towels every 2 days, fresh bed sheets every 2 days

  Accessibility - High pile carpet in room

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Turndown service
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Restaurant dining guide
  • Location - ground floor
  • Desk chair
  • Meal delivery service available

• Deluxe Twin Room

  The rooms come with either a king size or super king size beds with luxury goose and duck down bedding. Also featured is a Nespresso machine, 40 inch Smart TV, mini bar, luxury toiletries, hairdryer, bathrobe and an in-room telephone. Extras include free WiFi, umbrella and a complimentary 20cl bottle of Adnams gin.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Window

• Double Room

  The rooms come with either a king size or double beds with luxury goose and duck down bedding. Also featured is a Nespresso machine, 40 inch Smart TV, mini bar, luxury toiletries, hairdryer, bathrobe and an in-room telephone. Extra include free WiFi, umbrella and a complimentary 20cl bottle of Adnams gin.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Window

• Deluxe Double Room

  The rooms come with either a king size or super king size beds with luxury goose and duck down bedding. Also featured is a Nespresso machine, 40 inch Smart TV, mini bar, luxury toiletries, hairdryer, bathrobe and an in-room telephone. Extra include a seating area, free WiFi, umbrella and a complimentary 20cl bottle of Adnams gin.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Window

• Superior Double Room

  The rooms come with either a king size or super king size beds with luxury goose and duck down bedding. Also featured is a Nespresso machine, 40 inch Smart TV, mini bar, luxury toiletries, hairdryer, bathrobe and an in-room telephone. Extra include a lounge, lobby, free WiFi, umbrella and a complimentary 20cl bottle of Adnams gin.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Window

• Double or Twin Room - Disability Access

  This room come with either a super king size bed or two single beds with luxury goose and duck down bedding. Also featured is a Nespresso machine, 40 inch Smart TV, mini bar, luxury toiletries, hairdryer, bathrobe and an in-room telephone. This room has a wet room. Extras include free WiFi, umbrella and a complimentary 20cl bottle of Adnams gin. This room is external to the main building.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Window

• Deluxe Double or Twin Room

  The rooms come with either a king size or super king size beds with luxury goose and duck down bedding. Also featured is a Nespresso machine, 40 inch Smart TV, mini bar, luxury toiletries, hairdryer, bathrobe and an in-room telephone. Extras include free WiFi, umbrella and a complimentary 20cl bottle of Adnams gin. These rooms are external to the main building.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Window

• Double Room with Patio

  The rooms come with either a king size or super king size beds with luxury goose and duck down bedding. Also featured is a Nespresso machine, 40 inch Smart TV, mini bar, luxury toiletries, hairdryer, bathrobe and an in-room telephone. Extras include free WiFi, umbrella and a complimentary 20cl bottle of Adnams gin. These rooms are external to the main building.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Window

• Small Double Room

  This room has a double bed with uxury goose and duck down bedding. Also featured is a Nespresso machine, 40 inch Smart TV, mini bar, luxury toiletries, hairdryer, bathrobe and an in-room telephone. Extras include free WiFi, umbrella and a complimentary 20cl bottle of Adnams gin.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm

• Deluxe Double or Twin Room

  Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room features carpeted floors, a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm

Guest Reviews

• Kevin (10/5): -
• susan (10/5): A quick couple nights by the sea so relaxing - Lovely hotel staff very nice Location is brilliant Near everything Room great had everything we needed Restaurant and bars and food all lovely
• Susan (8/5): -
• Fowler (10/5): Exceptional hotel - The staff could not have been more helpful. They made the stay so enjoyable. The hotel was first class. There were some stairs to climb but that couldn't have been otherwise.
• James (8/5): -
• Anthea (8/5): - Enjoyed the food staff were good Plug didn't go down in the sink so it would not keep full. Socket on wall was loose. Did report these things but felt a cleaner should have picked these up.
• Tony (6/5): Apart from the above we liked the hotel and the area - The room was good Our room had a fire escape door which was left open by the turn door staff, the shower head was dirty and the telephone in the room was broken. We had £100 deducted from our bill but were told we would a follow up email within a few days that didn’t happen
• Marilyn (10/5): Lovely comfortable hotel my room was delightful. - Traditional hotel with great staff and good food and very comfortable. Nothing
• Lily (9/5): Highly recommend! - Clean, great aesthetic, lovely staff. Bar had cool drinks
• J G T (10/5): - Great little place. Enjoyed our stay hugely. Stay there and be delighted. For what it is, it’s a 10/10.
• Rachel (7/5): -
• Samuel (2/5): Very disappointing experience for what was planned as a special birthday trip for my wife - Shower didnt work and tap sheered off leaving it scolding hot. Couldnt shower for the evening. Hairdryer didnt work due to blown fuse in plug. Very noisy outside the room as the staff fire escape to staff accommodation are directly outside the room and at almost midnight there was very loud talking and laughing which i had to report twice to reception before they moved on. Also loud extractor outside window and a flood light shining into the room all night. Lots of creaking and noise above all bight from the staff quarters including the sound of people using the toilet, weeing and flushing as if it was in the same room. A very disappointing experience all round and just nothing like the level of quality expected
• Peter (10/5): -
• Crick (8/5): - The staff were brilliant. The food was excellent. The bed was comfortable. Lift useful. Please get the outside paintwork done
• Lisa (9/5): Very relaxing - I liked the decor, the service of the staff - they were very polite and accommodating. Only thing was that there was a private function on which meant we couldn’t use some rooms but other parts of the hotel were available and we had plenty of space in our generous room.
• James (8/5): -
• Paul (8/5): -
• Margaret (9/5): Relaxing stay with lots of ozone - Very good room, if a little small. Well stocked and cosy. Breakfasts excellent Dinner also good Car park was quite difficult to find.
• Pat (10/5): Lovely stay lovely staff - Lovely location
• Joanne (10/5): -
• David (10/5): Top class hotel, highly recommended - Return visit, good as last year. Great location in the centre with secure parking. Room very comfortable with all amenities, massive choice for breakfast in a lovely room. All the staff are very professional, helpful and friendly. Nice bar area and good choice of drinks and food. Nothing, everything was lovely.
• Linda (7/5): Wouldn’t stay there again . - location was good Food wasn’t great and noise from function room downstairs was not good .
• Bridget (10/5): Excellent but no smoking area - Lovely hotel There wasn’t a smoking area
• Sue (10/5): Fantastic stay, brilliant staff and we will be returning! - Stunning hotel bar and lounge areas and room that we were in. Couldnt get any better location.
• David (10/5): -
• Lee (9/5): -
• Hughes-Clarke (10/5): A beautiful stylish hotel in a lovely Suffolk coastal town. Wonderful. - Everything. Rooms beautiful and stylish, lovely garden area outside. Staff very helpful. Restaurant, bar, lounge areas all wonderful. Great menu. Right in the centre of Southwold with private secure parking. Discount card to use in shops in the town. N/A
• Richard (7/5): - Great breakfast Need a kettle for tea in room
• annette (9/5): -
• Emma (10/5): Lovely hotel, great location, attentive staff with all mod cons in an grand old building - Beautiful boutique hotel mixing modern with old building features Nothing
• Jennifer (10/5): A real treat! - I was upgraded from one of the garden rooms (which I understand are the usual rooms allocated for the basic price I paid) to a room with double aspect on the front/corner of the hotel. This made my two night stay very special. Breakfast was better than I expected. Freshly cooked with plenty of choice and fresh orange juice. I was able to order extra coffee to take through to the lounge. Staff were exceptional, welcoming, friendly and helpful. The hotel does need some care and attention in some areas but it's location, charm and staff more than made up for this.
• Susan (10/5): A perfect place for a traditional British seaside break. - Great reception - informative and helpful staff. Parking easy and well-managed. Traditional touches - newspaper, turn down service, assistance with luggage and shown to our room. Room was outstanding- beautifully appointed - everything we needed and more. We had a lovely view .Great lighting , comfortable chairs and sofa and a lovely super king bed. Slippers and robe add to the luxury and so nice to have fresh milk for drinks. Food was fabulous- we ate dinner and breakfast in the restaurant- faultless. Good wine list and of course Adnam’s ale! We stay in hotels regularly and it was refreshing to experience this level of service and comfort. Nothing !
• emma (10/5): Idyllic location for a seaside mini-break - Warm welcome to a stunning hotel in a lovely location. The staff are next level! The decor in the drawing room, dining room and bedroom is very comfortable and stylish. Breakfast really awesome too!
• Bill (10/5): A very relaxing weekend break - Breakfast selection varied, promptly served, access to EV charging very welcome and surprising, very comfortable and spacious room, such friendly and helpful staff Nothing
• Penelope (10/5): We had a wonderful 3 days days at The Swan. We'll definitely be back. - The staff were very friendly and helpful and The Garden Room that we stayed in was beautifully furnished.
• Rita (9/5): Most enjoyable stay, excellent room, f - Very nice, large garden room. The patio space with table and chairs is great. Very good breakfast. Comfortable lounge area. Nothing springs to mind.
• Leah (8/5): Beautiful hotel, incredible food in the restaurant and the staff were incredibly welcoming. - The location in Southwell was perfect. The food in the restaurant was fantastic. Nothing.
• Sarah (10/5): Delicious food, in a great setting - All the staff were so happy and helpful. Perfect location for the town and beach. Amazing food in the restaurant.
• Caroline (10/5): Fabulous hotel - Great place to stay to explore Southwold and surrounding area. The staff were exceptional. The food was incredible and drink choices were fantastic - recommend the Adnams Burgundy and the Ghost Ship. It is a pricey place to stay - but my booking.com helped with that
• John (9/5): Excellent weather, excellent staff, excellent location. - Good location, and staff very helpful. Food was excellent. Very good choice. Floor in our room were a bit uneven due to it being an old building.
• Jayne (10/5): A little bit of luxury spent in our favourite place by the sea. - Style, decor, spacious, locality and the welcoming staff. Nothing we didn’t like.
• Charles (10/5): The weather was unkind. Thank heaven we had a beautiful hotel to stay in. - The hotel projects an atmosphere of warmth and comfort, it has done for many years. The staff are without exception caring and attentive to an extent rarely seen these days. There is nothing real to criticise. Food is excellent and quite imaginative. The recent redecoration, called modernisation is a shame. It had taken the edge off a what was an unusual experience of old world charm and service. The dining room is a particular disappointment. What was a beautiful dining space has become something between a 'Spoons' pub and a works canteen. Someone will realise that and eventually return it to its previous excellence.
• marion (9/5): -
• sarah (10/5): Wonderful - Central location beautifully decorated. Very friendly, helpful staff It was quite noisy first thing in the morning, market stalls bring set up and delivery vans at 6.30am
• Guest (10/5): -
• Adrian (9/5): Thoroughly enjoyed our stay. - Loved the pictures on the walls - staff were amazing - restaurant super. Location fantastic. All good
• Stewart (9/5): - Everything Nothing
• Lisetta (10/5): Perfect, as ever. - The staff are friendly and welcoming; the food delicious, and the hotel is beautifully decorated and comfortable. I returned home today after 3 wonderful days, and have already booked to return in June - my 4th visit. N/A
• Melanie (9/5): Fantastic - Everything Nothing
• Lynne (9/5): A wonderfully relaxing time in a beautiful part of the world. - The range of breakfast foods was excellent in variety and the cooked breakfasts were tasty and nicely presented. The bedroom and en-suite were spacious. The bed was very comfy. We overlooked the market square and although lovely to look at throughout the day and evening, it became noisy about 5 or 5.30 am. There were markets on Monday and Thursday.
• Lewis (10/5): One night stay for a birthday celebration. Staff made such an effort to make our stay feel special. Thank you very much! - Lovely room, great location
• Mo (10/5): - From walking into the reception to check out couldn't have been a a better experience. Wonderful staff and a lovely room. Nothing it couldn't have been better.
• Kevin (9/5): -
• Valerie (7/5): Enjoyed our stay but felt overpriced for standard of room and overall experience. - Great location. Very stylish dining area with pleasant ambiance and great staff. Stayed in one of the garden rooms which were pleasant but had to walk across a car park and back of hotel to get to the dining area - not attractive.
• Stephen (10/5): An impeccable stay - We were given a very warm welcome by reception and a friendly 'butler'. The room was excellent with a nide fresh decor and nice little touches like a draughts set and a bottle of gin to take home. Being Adnams, the beer is excellent and there's a wide choice of drinks in the bar. The food and front of house staff in the restaurant was excellent too. Altogether an impeccable stay. A bit hazardous getting in and out of the bath when using the shower. A rubber mat or something might be useful?
• Stuart (10/5): Wonderful - Lovely and original Nothing
• Jo (10/5): -
• DANTE (9/5): Very nice place staff very pleasant i well recommend this place - Overall N/a
• Ian (10/5): Superb service and a real experience of Southwold comfort. - We stayed in one of the "garden rooms". We needed disabled access, and the staff warned us that the bathroom shower might be difficult to use. But in every other respect, the hotel was comfortable and the service outstanding. We particularly enjoy the Southwold atmosphere - sometimes a bit faded, but always traditionally real in its Englishness. We can hardly complain about the cost, but for us, this hotel must remain a once in a lifetime experience!
• Nancy (10/5): Relaxed comfort. Perfect. - Location and the perfect homely ambiance Could do with some coat hooks in the bedrooms.
• Helen (10/5): -
• Derek (10/5): - The staff were extremely helpful even before we arrived. Once at the hotel they were so friendly and professional. The room was large and comfortable, spotless with lovely touches. A great stay, we will go back.
• Christopher (9/5): A lovely time and very restful - The breakfast - indeed all the meals we consumed - were excellent: well cooked and delicious with excellent service Entry to the car park was tight!
• Nick (9/5): -
• Marianne (9/5): - Staff were all lovely. Everything was good. I would have liked a bigger range of healthy options for breakfast.
• Nick (9/5): -
• Andrew (8/5): - Lovely hotel. Great food Too expensive. Great place but it's now overpriced
• Pippa (9/5): -
• Liz (8/5): -
• Anne (10/5): Luxury stay. - Luxury feel, lovely staff. Nothing.
• Guest (10/5): -
• Susan (9/5): Very comfortable hotel with great service - Friendly welcome, bright and comfortable room, great service in restaurant and bar. Free car parking round the back, lovely front lounge with a variety of seating for teas and coffee. No instructions on how to find the car park. Instructions for pod coffee machine on back of minibar price list, where we didn't expect to find them.
• Simon (10/5): - Excellent staff. Really helpful and polite.
• Vilma (10/5): What an enjoyable stay! - The location is great, right in the centre, but you can go to sandy beach too. The room was clean, nicely decorated, beds were cosy and comfortable, the shower was great. The staff at reception were warm and welcoming. The food was very tasty at the restaurant. We really enjoyed our stay and I think we will be back sometime in the future! I think there could be more variety and option for breakfast self service. Also there is no option for cappuccino or latte in the morning, just filtered coffee. Coffee is very important for us 🙂. But the cooked breakfast was delicious! As well as indoor swimming pool would have been a huge bonus for this amazing hotel but you can not have it all. Lastly, nothing to do with the hotel but the seagulls are so loud at 5-6am. You need earplugs.
• Leanne (8/5): A very special hotel! Please consider making eating bites in the hotel bar affordable. - Room was so nice! The extra touches for the children was greatly appreciated and the best we have ever experienced. X Temple Spa products were beautiful. Sitting by the garden on the bistro set was the best part of our stay. Very high quality breakfast. It was a shame we could spend no time in the hotel itself! The food in the Tap room is rarely served and it is so so expensive for a family nowadays and we have good salaries. You should add some casual bar food like white bait etc We saw one family resorting to sneakily eating pasta pots in there.
• Fiona (7/5): Nice hotel, excellent location - Good breakfast, excellent location, helpful reception staff organised room change Interface with booking.com is very frustrating if you want to change anything. Waiting staff made a few mistakes: sloshed an expensive cocktail when setting it down and did not offer to replace; did not seem to know what mustard was.
• Regis (10/5): -
• Guest (10/5): -
• kenny (10/5): Excellent hotel very clean and good staff - Always a great stay staff are all pleasant and welcoming Nothing
• Neil (9/5): Overall very enjoyable - Great location. Comfortable bed. Very good service. Good food for supper and breakfast. Room was quite small
• Simon (10/5): Perfect - Location and parking Nothing
• Chris Mann (10/5): -
• Henry (9/5): -
• Jacqui (8/5): Good hotel with limited dinner menu - Well appointed rooms in a hotel in the centre of Southwold with free car park Limited dinner menu which is the same in each restaurant. Some disappointing staff in the Tap room
• Emma (10/5): -
• Susan (10/5): -
• king (8/5): Would recommend but check the menu before you go - Welcome. The staff. Location bed was Comfy Would like more variety with menu choices and an element of the dinner was slightly overcooked.
• Baker (6/5): -
• Jacinta (8/5): -
• Dan (10/5): -
• LESLEY (10/5): Fabulous weekend stay at The Swan, enjoyed every minute! - Central location. Guest parking on site. Excellent room! Delicious, quality breakfast. Nothing to dislike
• L Boon (8/5): -
• Cash (9/5): Wonderful staff and a great place to be - A wonderful hotel as always The bed in our room was v lumpy and not great for bad backs! Everything else was as lovely as always though.
• Jemini (9/5): -
• Amy-leigh (10/5): -
• Woolston (10/5): A wonderful break away. - It’s just perfect. The choice of seating areas was perfect for us as a couple to relax rather than having to leave the property. Nothing
• michael (7/5): A pleasant stay but not sure that the price was reflected in the quality of the room. - Parking, reception, breakfast. The room was too warm overnight, even with the rads turned to zero. There was noise from above eg snoring and running water.
• Jane (10/5): A wonderful coastal escape - Being staying here for many years and always top knotch Nothing
• Dennis (10/5): A beautiful place, seemingly unspoilt by the ravages of population, with an antique charm and nicen. - Location, the town , feeling safe, people, staff, just a complete superb place. Personally, main meals in the Hotel felt too upmarket, would have eaten in if more middle of the road dishes were available.
• Darrell (10/5): -

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