Beverly Hills
Location: 54 Lighthouse Road, Durban, za
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Oceanfront Retreat
Breathtaking Views: Overlooking the Indian Ocean, the Beverly Hills Hotel offers a stunning waterfront terrace and guest rooms with ocean-facing balconies.
Elegant Accommodations: Each air-conditioned room features modern cream and brown furniture, a satellite LCD TV, DVD player, and free Wi-Fi for your comfort and entertainment.
Culinary Delights: Indulge in delectable dishes at The Sugar Club Restaurant with mesmerizing ocean views or enjoy a variety of options at the Elements café bar in a chic setting.
Experience luxury and comfort at Beverly Hills Hotel. Book now for an unforgettable stay by the ocean.
Important Information
Please note that when booking a rate where payment is due before arrival, Beverly Hills will provide detailed payment instructions, for example a link to a secured payment platform.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 08:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Massage services
- Packed lunches
- Currency exchange
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Heated pool
- Lower bathroom sink
- Outdoor furniture
- Fruits
- Shallow end
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Key card access
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Scuba diving on site
- Snorkeling on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Fishing nearby
- Health or beauty spa nearby
- Horse riding nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Beach toys
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Suite King Smoking
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Suite
1 Double Bed OR 1 King Bed
624-sq-foot soundproofed room, balcony with ocean views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
-
Standard Room
1 King Bed OR 1 Queen Bed
291-sq-foot soundproofed room, balcony with ocean views
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Room service
- Separate bathtub and shower
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Low-height counters/sink
-
Deluxe Room
1 King Bed OR 1 Queen Bed
409-sq-foot soundproofed room, balcony with ocean views
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- Room service
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- Low-height counters/sink
-
Presidential Suite
This large suite is equipped with a separate lounge and dining room. There is a stocked bar and a private balcony. The private bathroom is fitted with a separate bath and shower. Amenities include a bathrobe, slippers and a hairdryer.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard room Twin non-smoking
This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Room King Smoking
The spacious double room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Room Queen Smoking
The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Room Queen Non Smoking
The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Room King Non Smoking
The spacious double room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Studio Room 1 King Bed Non Smoking
The spacious studio features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Room King Non Smoking
The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Room Queen Non Smoking
The spacious double room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Premium King 1 Non Smoking
The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Suite King Non Smoking
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Lelen (10/5): -
- Nozwide (7/5): Everything was easy even the assistance of packing the car. - See view Nothing
- Zaheer24 (8/5): - Exceptional service and location
- fathima (10/5): We return, as usual! - I stay often and it is just so comfortable and welcoming.
- Robert (9/5): - The staff was very friendly and we felt very looked after. Loved that I did not feel that i was been taken advantage of by keep having to pay more for things Like Cappuccinos was included for breakfast Only a bath shower.
- Donna (10/5): A beautiful location to explore Umhlanga - Location Needs some TLC
- Thulasizwe (7/5): - pool was nice and warm, my daughter really enjoyed it covered parking wasn't accessible
- SAJID (7/5): - Location Needs renenavation
- Sabashni (10/5): - Superb Location.
- Sean (7/5): -
- Justin Andrew (9/5): -
- Colin (8/5): Umhlanga Beverly Hills has maintained its excellence for decades. - Location phenomenal with breathtaking views of the ocean. Staff were welcoming and professional. I
- Dr Abdulla Ebrahim (6/5): -
- Anny (10/5): -
- Ed (8/5): Nice location but room was a bit dated - Really nice position, nice ocean views and very friendly staff! Pool area with ocean views was also great. Our room was clean but a bit dated. Especially the sliding door to the balcony was very difficult and heavy to open. In the mornings you could clearly here neighbours and water flushing, waking us up too early. Hope the hotel receives an upgrade soon.
- George (8/5): -
- Tiego (10/5): -
- Shoayb (9/5): Overall a lovely stay - The location is excellent and the staff are very friendly and helpful Wifi is not very good and the shower is old
- Ngubane (10/5): -
- Corma (8/5): - Location is good very nice sea views Carpets need some attention
- Vanisri (10/5): -
- Judith (10/5): - Breakfast, definitely breakfast. The staff were super friendly and helpful. One night they served complimentary cheese and wine , a nice touch. Hotel is now dated. Needs a bit of an upgrade.
- Elaine (9/5): Always a lovely welcome at Beverly Hills - A little luxury !
- Losha (8/5): Great location and views. - Great location and fantastic view. Close to the beach and several good restaurants. The hotel needs refurbishing. The balcony doors and furniture have seen better days. Service was inconsistent - great at breakfast but not at Elements. The Spa staff were constantly on their mobile phones - not a professional look.
- Joanna (7/5): -
- Ben (8/5): Rooms need an upgrade compared to other facilities far less expensive. - Location, staff excellent. Rooms not really that stylish, need an upgrade.
- Byron (9/5): -
- bradley (7/5): -
- Malesela (7/5): -
- Sohil (10/5): -
- Charmaine (7/5): -
- Charmaine (7/5): -
- Johannes (8/5): - Pool .location .friendly staff Pillows in room needs replacement. Booked a room with queen bed but got two single bed moved together
- Tania (10/5): Awesomeness - Everything, from the minute you walk in the door to the last minute leaving. Everything was fabulous. The service, the room, the view, the breakfast, the pool, the location ..everything There is absolutely nothing not to like
- Peter (9/5): Sehr gut - würde ich wieder wählen - Gute Lage und schönes Hotel Teilweise Affen auf der Terrasse, da musste man drinnen frühstücken- diese hätten mit geringem Aufwand auch verjagt werden können
- Marko (10/5): An amazing Holiday destination, fit for special occasions. - Extremely well located, parking and vehicle access is a breeze. The food is fantastic and above all the hospitality from the staff is top class. Rooms, bathrooms and common areas are all spotless.
- Jonatha (10/5): -
- Doff (10/5): -
- alfred (10/5): Perfect - Hospitality,view and the food Nothing
- Karol (8/5): - Łazienka wymaga remontu i jest mała. Wykladzina w pokoju do wymiany
- Kirsten (10/5): -
- Lusapho (9/5): -
- Barry (10/5): -
- Wimpie (10/5): -
- Alexander (4/5): - The location I was disappointed and expected more from a 5 star hotel
- Tebogo (7/5): - Good service Furniture and finishings need to be upgraded
- Wimpie (10/5): -
- Brent (8/5): -
- Yvette (10/5): The staff all around have excellent customer service! -
- Edward (10/5): - Fantastic spot right on the beach and in the centre
- Barbara (9/5): -
- Grace (10/5): -
- Deshini (10/5): - Welcoming smiles, excellent service, sunrise & gorgeous views🤗
- Helene (10/5): Attention to detail is absolutely next level. They anticipate everything in advance. Would definitely recommend it - Location is excellent
- Ugan (10/5): -
- Anthony (9/5): -
- Gudrun (9/5): - Sehr schönes und gepflegtes Hotel. Sehr aufmerksames Personal
- Elvis (10/5): -
- Ryan (10/5): -
- Julie (9/5): - I love the old world charm Rooms with a view Friendly staff
- Struwig (10/5): SUPER HOLIDAY MADE BETTER BY STAFF AND FACILITIES. - Everything Friendly professional staff Great facility Nice food Knowledgeble waiters Nice rooms with beautiful views. Nothing to be notified. Excellence in all aspects.
- Medupe (10/5): Exceptional - Everything was perfect except lifeguard presence and the building colour scheme - maybe there's reasons to that. No lifeguard at the pool. The building colour scheme.
- Sajida (10/5): - The beautiful scent throughout the hotel was amazing!! Staff on the terrace were extremely slow in the evening
- Sarah (6/5): -
- Shirley (10/5): The best hotel we have ever stayed at! - Absolutely everything. World class Having lived in Europe and visited many 5 star hotels, returning to SA and visiting this hotel, I am delighted to say 😀 the Beverly Hills beats them all. Outstanding in every way 👏 In all my reviews I have never given an hotel 10. I would actually give this hotel 12 if I could The staff were amazing. South African hospitality at it's very best. Nothing
- Sasam (8/5): A bit overpriced for the facilities. B’fast was great. - Great location I bit outdated
- Rosemary (10/5): -
- Abu Baker (8/5): Pleasant - Hospitality No Hotel shuttle to the Oceans Mall
- Andrew (10/5): -
- Alan (7/5): - Hotel little dated needs revamp
- Jennifer (10/5): - The staff were absolutely incredible.. felt right at home, great attention to detail. Loved the decor which is timeless and loved the smell so bought the candles ;)
- Tshilidzi (10/5): - Everything, the staff was amazing. Breakfast was great. Loved everything. Very welcoming, clean. Non I can think of
- Gift (10/5): -
- Daniela (9/5): Très beau séjour - L’amabilité du personnel Rien à signaler
- Cheryl (8/5): -
- Doug (9/5): I would go back - Great location, staff excellent I didn’t have any particular dislikes tick all the boxes. If I had a complaint it would be the show having to step over the bath is not great for older people.
- Mohamad (9/5): -
- Annelies (9/5): Wir waren schon mehrmals in diesem Hotel und werden wieder gehen. Für uns ist es home from home - Sehr gutes und reichhaltiges Frühstück Es hat keine Vergrösserungsspiegel im Badezimmer. Schrankplatz ist etwas knapp
- Premala (6/5): Overall the stay was good because we remained positive - Breakfast was good and location excellent. Just one comment, the fried fish at breakfast was still frozen and had water in it when served. We did tell the waiter, staff not too friendly, the lady that brought the wine and balloons to our room was v unfriendly and seemed as if we were disturbing her, room 401, that was a bad start already, even though i did appreciate the gesture after my husband made the reception aware that it was my birthday. Also the bar across the hotel does not do the hotel justice. The bathrooms definitely need an upgrade. My mum was old and in her room the shower was in the tub, she had to get in and out which was a bit difficult for her, the bathrooms overall need an upgrade.
- Amanda (10/5): -
- Hr47 (8/5): enjoyable stay overall, would recommend - Good stay with “all the Amenities”. Lovely view from our 4th floor room overlooking the pool to the beach. Good location and heated pool. Long walk along the promenade possible. Enjoyed a Durban Curry for dinner in the hotel. Friendly staff. Would recommend this hotel. On checking in, noticed that toilette didn't flush properly, however someone was sent to the room immediately. Worked afterwards but then noticed water dripping from the back of the toilette which we mentioned on checking out (maintenance always seem to be minimal in South Africa!!)
- Neringa (10/5): - Amazing location, very attentive and superb service! The interior is dated, needs refurbishment.
- Patika (3/5): Fair - Environment Building very old and aircon
- Barbara (10/5): Fantastic stay for a birthday celebration - Location is the best, looking straight at the sea. Hotel full of old world charm. Exceptional service Nothing
- Lillian (1/5): Terrible - I was given a room that had a terrible smell . Water was leaking down from the air conditioner to the carpet . I felt so nauseaous and went to reception to tell them this . The solution was worse a loud so called humidifier which reaked of harsh soap and it was noisy . Why would you allow a guest into a faulty room ? How do I pay R5000 for the worst experience ever for a night . The worst thing any individual can encounter is leaving the comfort of their home for an expensive disappointing paid experience. I was up the entire night without sleep and I had an early start to my work day the day after . Huge regret!!! I wanted to leave the first night it was unfortunate the Raddison and Umhlanga Hilton were fully booked . 0/10. Poor customer service .
- Hezekiah (6/5): - The fact that the staff noticed and gave a lot of thought and preparation to making our anniversary special. Bathroom seemed recently renovated so that was good. The big heated pool was a great surprise as well. The fittings in the room were quite old - carpets were really old and there was a water buildup mark from where the aircon drips onto the carpet. Did not feel very clean.
- Zinhle (10/5): -
- Derek (10/5): -
- Irchad (4/5): - the hotel is old, the location is nice, but their is an ancient touch that needs to go.. Too bad as the location is wonderful. The price is way to high for what it is. too old... too pricey
- Dilshaad (8/5): -
- Debbie (10/5): - Service received from staff was excellent as or The cell phone outlet was out of service
- Wimpie (10/5): -
- Ian (9/5): - location swimming pool lounge area not serious but they offered to wash my car and obviously forgot.
- REINETTE (10/5): -
- Svend-Jörk (9/5): -
- Ilse Du Toit* (9/5): - Staff were very friendly, very clean bedrooms, went out of their way to make our 30th wedding anniversary memorable Shower water pressure a bit low
- Lyse (2/5): Disappointing stay in an outdated hotel. Maintenance and renovations needed. Not value for money. - Staff were friendly and helpful. Great location. To be honest, the hotel feels very old and run down. The rooms, especially for what I paid, were tiny and extremely dated. The carpets looked like they haven’t been cleaned in many years, and overall the property seems to be operating largely on its historic reputation and prime location rather than its current condition. I was quite disappointed. That said, the staff truly did their best. The team at reception kindly moved us from our original room and even gave us a complimentary upgrade, which I really appreciated. Unfortunately, the upgraded room was still quite subpar. The section they moved us to smelt strongly of sewerage, which they tried to mask with heavy fragrance, but that actually made the smell worse. The room itself was acceptable but felt like it was stuck in the 1990s and in need of serious renovation. When it rained, chunks of paint were falling from the exterior of the building and were lying everywhere outside, which again highlighted the age and lack of upkeep. Where the hotel truly excels is in its staff. The lady at reception who assisted us was fantastic and genuinely tried her best to make us comfortable, and all the staff we interacted with provided excellent service. In terms of hospitality and friendliness, the service felt very much like a 5-star experience. Unfortunately, the condition of the property itself does not currently live up to that same standard.
- Jenny (9/5): -
- Tina (8/5): -
- Amanda (10/5): -
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