Monsoon Bassac Hotel

Location: No. 8, Street 294 (Conner Street 9), Sangkat Tonle Bassac, Phnom Penh, kh

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Ironing service
• Shuttle service (additional charge)
• Concierge service
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Swimming nearby
• Rooftop garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Room with Balcony

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Premium Double Room, 1 Double Bed, City View, Corner

  1 Double Bed

  344-sq-foot individually decorated room, balcony with city views

  
  

  Relax - Indoor private hot tub and fireplace

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, slippers, and a bathtub or shower with a hydromassage showerhead

  Practical - Safe, free newspaper, and laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Fireplace
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Private spa tub
  • No rollaway/extra beds
  • Hydromassage showerhead
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Desk chair

• King Room with Balcony

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Deluxe Twin Room

  The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

• Deluxe Double Room with Bath

  The unit has 1 bed.

  Max Occupancy: 2 (1 Adults)

• Deluxe Double Balcony with Bathtub

  The spacious double room features air conditioning, a mini-bar, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

• Deluxe Twin Room No Window

  This twin room has a flat-screen TV, air conditioning and electric kettle.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

• Deluxe Double Room with Balcony

  The double room provides air conditioning, a mini-bar, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

• Premium Double with Balcony

  The spacious double room features air conditioning, a mini-bar, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

Guest Reviews

• Vannarong (8/5): - Le petit déjeuner est un peu pauvre
• Nicolas (9/5): -
• stephen (8/5): - No refrigerator, and construction across the street
• Linda (6/5): - Location My door lock that was very hard to open
• Elizabeth (10/5): -
• Tony (9/5): -
• Scott (8/5): - Location was for me
• Justin (9/5): -
• Marlee (10/5): -
• Clement (3/5): - La piscine était sale. La literie a du être changé tellement les draps étaient sales. Plus d’eau pendant une soirée et le lendemain (douche, toilettes). Moisissures au plafond
• Beth (10/5): - Great location, spotlessly clean, friendly staff All good
• Cona (7/5): -
• Keely (8/5): Excellent location, however, could do with more sun loungers! - Excellent pool - however could do with more sun loungers. Breakfast was a good variety of western and Asian cuisine which was nice. And the location was great for laundry services, restaurants and bars Unfortunately the language barrier did prove difficult at times - but Google translate helped massively for all involved! Also sharing a room with anyone, the bathroom door/walls are tinted/frosted glass which could be uncomfortable for anyone who is sharing with a friend
• Chris (9/5): -
• Marco (7/5): -
• Caroline (6/5): - God lokation og virkelig gode senge Vi fik et værelse hvor aircondition konstant dryppede ned på badeværelsesgulvet, så der hele tiden var gennemblødt derude. Så fik vi lov til at skifte værelse, men fik et hvor kloakken virkelig lugtede og der var fyldt med skimmelsvamp på væggen + vandet løb ud på hele gulvet fra badekarret når man gik i bad
• Jackie (9/5): - Fijne kamer met comfortabel bed en goede douche. Luxe handdoeken, leuk balkonnetje en mooi zwembad op het dak. De locatie is prima en met de ramen dicht (airco aan) hoor je het geluid van verkeer niet, dus het is rustig slapen. We hadden muesli als ontbijt voor $5, maar dat ging echt nergens over zo klein was het bakje. Dus niet meer daar ontbeten.
• bill (8/5): Great day, friendly stuff beautiful country - Good property the staff were great. There was a few little hiccoughs with some of the discounts and wording that they had but all in all they’re doing their best.
• Robson (10/5): - The stone tub holds the heat. Limited breakfast hours.
• katy (9/5): - 24/7 reception, staff were so friendly and helpful, room was very clean and bug free (didn’t see a single mosquito for 4 weeks but it may be because we were on the 6th floor. Towels felt very fresh and clean, room always smelt so lovely after room cleaning and had fresh water every day. We walked a lot into the town and also TukTuk’d for journeys further away like the Grand Palace - it’s about $1 for a 10 minute ride on Grab so not a problem that this hotel isn’t exactly central to everything. Pool area felt a little neglected - some of the tiles are missing and the stairs from floor 6 to the rooftop were very dusty.
• Christophe (8/5): Bon séjour - Petit Hôtel sans chichi bien placé. Piscine agréable sur le toit. L’entretien des équipements est moyen
• magali (10/5): - Petite piscine sympa sur le toit, idéale pour se délasser après une journée à visiter Phnom Penh. Chambre agréable avec le balcon sur la ville. Personnel accueillant et toujours prêt à aider .
• Headi (8/5): Etablissement agreable, je recommande. - Emplacement dans un quartier populaire tres animé, non loin des centres d’interets de Phnom Penh. Chambre spacieuse.
• Mariusz (10/5): -
• Dominique (9/5): -
• hend (10/5): -
• Stefan (8/5): -
• Olympia (7/5): - De locatie Het ontbijt
• CRISTINA (8/5): -
• Ryan (8/5): - Location was great 👍🏾. Staff were good 👍🏾. AC was cold 👍🏾 Bed comfortable 😌 and clean. Great value. . Showers 🚿 were ok. Shower head wasn't adjustable and sprayed horizontally at around 1.8 meters straight into my face.
• Christopher (7/5): -
• Dmitriy (10/5): -
• Rene (10/5): Cooles Frühstücksbuffet, klasse Happy Hour, schöner Pool & Dachterrasse - Cooles Frühstücksbuffet, klasse Happy Hour, schöner Pool & Dachterrasse
• Dmitriy (10/5): -
• George (7/5): - The reception staff were very friendly and efficient. The hotel is clean and well maintained Extractor fan in the bathroom was out of order, and one chair on the balcony was broken.
• CUVILLIEZ (10/5): - Superbe hôtel comforme Rien
• Visal (10/5): -
• Visal (10/5): -
• Etienne (9/5): -
• CRISTINA (3/5): No repetiria - Tenía restaurante La habitacion olia a tabaco. Pequeño y ruidoso. La piscina estaba inhabilitada. El desayuno pobre.
• Alison (8/5): Lovely staff, excellent location. - The staff were absolutely wonderful, so friendly and helpful. My room was comfortable with good air con and a nice balcony, and a decent shower. Excellent location near Bassac Lane and only a couple of blocks from a decent supermarket. There was an occasional bad smell from the bathroom pipes but the door could be closed fully to block that off.
• Makflay (10/5): - Клининг каждый день по желанию. Отличные завтраки. Уеденный бассейн на крыше. Есть балкон и огромная ванна. Удобная кровать. Холодильник и чайник в номере также имеются. Питьевую воду набирали в обеденном зале в фильтре (важная поправка, так как на воде в Камбодже можно разориться 😂) Персонал 10/10 Можно немного больше разнообразия в завтраках))
• Ed (8/5): A great place to stay which could be amazing once their investment and refurbishment is complete - Monsoon Bassac is great: - The staff are really friendly and helpful - The rooms are spacious - It's not too noisy - The WiFi is generally reliable - The location is great - The breakfast is decent Generally, a really good stay I understand they are currently renovating and investing in the hotel, so there is an excuse, but: - The rooms need re-painting - I stayed in two different rooms and the sink leaked in both - The rooftop pool and bar were closed - Despite having a 'do not disturb' sign, my room was accessed while I was out so that the AC could be fixed. I didn't request this and nor was I contacted about it. When they left, they didn't lock the door properly which was really worrying
• Lawrence (10/5): - Everything was excellent. Nothing has changed!
• Tanya (7/5): -
• Lucas (10/5): -
• Chris (9/5): I had a really lovely stay here. The room was comfortable and the staff were friendly and helpful! - The room was very nice. Comfortable bed. Very nice bathtub in the bathroom. A large balcony with a nice view of the neighborhood. And the neighborhood is great, it's super easy to walk to many places from here. There was a bit of a smell in the bathroom sometimes, but that wasn't a big problem.
• Noch (4/5): Hotel is ok, location is great, staff awful. - Location No hot water in shower, staff is in need or training or re-training. Breakfast is poor.
• Sylvain Allex (10/5): - Todo impecable, buen desayuno, buena ubicación. Nos prepararon un desayuno el día anterior porque nos íbamos a las 4h de la mañana.
• James (6/5): -
• Joey123456789 (8/5): -
• Chhuon (10/5): -
• Van der Linden (9/5): -
• Andreas (6/5): - In the center . Noisy worn off place. Ok for a night. Expensive for what's offered.
• Wamut (7/5): Excellent location and value for price, but not 4 star standard - location, informality Cluttered entrances to hotel. Poor breakfast selection. Not enough items such as bathroom consumables, robes, slippers, large enough hanging space, for a 4 star claim.
• Adam (8/5): -
• Andrea (10/5): Maravilloso - Todo fue estupendo. El personal muy amable. Todo nos gustó
• Elizabeth (10/5): -
• Mst (7/5): Good -
• Antony (8/5): Lovely quite hotel in a nice area, good breakfast, corner coffee/bar - Excellent location, clean, loved bassac lane full of little restaurants and bars literally right on your doorstep The road outside can get very busy around 5pm
• Garry (8/5): - Good location - new owners are fixing it up a little.
• Wamut (7/5): Great location and relaxed atmosphere for a short stay. - Location excellent. All staff bar one was very friendly. Otherwise all convenient and comfortable. I still don't know why I was charged an extra $12 on a few days stay from the fees advertised, but that may be Booking.com. Storage for clothes could be better and the wifi was a little slow. The room is definitely not set up for doing serious desk work. Finally, the breakfast can be seriously lacking if you get there in the last hour that it is available.
• Soum (7/5): Good -
• Hour (10/5): Exceptional -
• Ratnaismaliza (9/5): Superb - the property was good, the staff is really helpful. i have a problem with the hairdryer and boiler, they come to check and change for us🥺 i ask them where is the printing house, they offer me to print my document in receptionist! very helpful
• Ed (8/5): Very good -
• Elizabeth (10/5): Exceptional -
• Azizanmazlan (8/5): Very good -
• Verified traveler (8/5): Good location - Staffs are friendly however during my stay from Monday till Thursday,no housekeeping came....and the air-conditioning is not cold in room I stayed. Breakfast is ok, very simple. Overall that's the only issue I had otherwise everything is fine
• Elaine (10/5): Exceptional -
• Ronald (8/5): Very good - Great value for money,comfortable rooms with good amenities, and friendly staff. The breakfast was very average
• Matt (5/5): Passable - Good location. Affordable accommodation but probably more of a 2 star hotel. Unfortunately, we didn’t have the best stay. The hotel didn’t quite live up to the advertised photos—it looked much more dated in person. The pool was also disappointing, and we chose not to use it. Our balcony felt unstable, which was a concern, and overall, the property seems in need of some upgrades. There was a strong odour in our room that smelled like cigarettes, which made it uncomfortable. We were also let down by the limited breakfast options. Sadly, the experience didn’t meet our expectations.
• Gladys (10/5): Exceptional -
• Roengphisit (10/5): Exceptional -
• Soum (8/5): Very good -
• Jackson (7/5): Good - Cheap hotel in a good location. Rooms are nowhere near as nice as in the pictures. I thought that I was getting a good deal but it is no better than any other hotels in Phnom Penh at $30/night. Room had a weird smell (which they tried to cover with a scented candle). It was outdated and in need of refurbishment. Bed creaked and snapped at any movement. But at that price range what can you expect?
• Michael (8/5): Very good -
• Laurence (7/5): Good -
• Phil (10/5): Exceptional -
• Marjon (10/5): Exceptional -
• Sarah (10/5): Exceptional -
• Phil (10/5): Exceptional - It's always wonderful to spend time here.
• Laurence (9/5): Superb - Big bathtub
• Peter (7/5): Good -
• Melissa (4/5): It was adequate, also a reminder that what you see on the website is not always what you get. - Close proximity to The killing fields and also street 308 On arrival front desk staff not helpful. Light switch broken, kettle stand broken, sheet ripped, shower gel dispenser not working.
• Adrian (8/5): - The hotel was in a good location, however the photo's and reviews were a little generous
• Iwan (8/5): Very good -
• Joerg (6/5): ganz okay - Für einen kurzen Aufenthalt ist das hotel zu empfehlen. für länger ist es schwierig ohne internetfernsehen und es ist weit weg vom nachtleben. für paare geeignet
• Paul (7/5): Good - 10 Min walk to Nagga World casino ,and great little coffee shop connected with hotel. At the end of the street was an amazing street full of eateries, definitely a great place to eat out all types of foods.
• Benjamin (10/5): Exceptional -
• Stuart (9/5): Superb -
• Michael (8/5): Very good - Place was cute. Furniture and fixtures all cute. Especially the bath tub. Not able to fix the shower nozzle to spray water from above my head and allow the water to flow into the bath tub.
• Piseth (2/5): Very poor -
• Mahir (9/5): Walking distance to bassac lane - Great hotel, great location and they serve an amazing Pho soup at the restaurant downstairs Can be a bit loud in the morning because of construction around the area but that's not the hotels fault
• Raphael (10/5): Great Hotel for a good Price! - Thank you for a comfortable and nice stay! The Müsli Breakfast could be improved.
• Mikhail (8/5): Very good -
• Michael (8/5): - Would recommend this hotel. Good value for money
• Iwan (8/5): - Overall the hotel is around. 6/10 the rooms are nice and the area is good, however the rooms didn’t get cleaned once, the pool area is pretty grim!
• Natasha (8/5): Very good -
• Ooly (8/5): - The staff is excellent, room was good with a few minor issues. Plug-ins were in bad shape, did not connect well with devices. Outside wall very poor sound isolation, bit of a smell from tje bathroom, could be from floor drain, kept door closed and used air fresh spray when entered. Great location, spacious room with very nice bed, largest bathroom I had in awhile. Great coffe/pub shop on main floor, pool on 7th floor

Photos