Elyton Hotel, Autograph Collection
Location: 1928 1st Avenue North, Birmingham, us
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Stay in Birmingham
Concierge Services and Fitness Center: Elyton Hotel, Autograph Collection, located in Birmingham, offers top-notch concierge services and a well-equipped fitness center for guests to enjoy during their stay.
Diverse Dining Options: Indulge in American cuisine at the hotel's restaurant with special dietary options available upon request, including vegetarian, dairy-free, and vegan choices.
Prime Location: Situated near popular attractions like McWane Center and Birmingham Civil Rights Institute, and just a short distance from Birmingham-Shuttlesworth International Airport, Elyton Hotel is the perfect choice for your stay in Birmingham.
Book your stay at Elyton Hotel, Autograph Collection now for a memorable and convenient experience in Birmingham.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Facilities for disabled guests
- Car hire
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Fruits
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Queen Room With Two Queen Beds and City View - Hearing Accessible
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Hearing accessible
-
Queen Room with Two Queen Beds - Hearing Accessible
This double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Heating
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Hearing accessible
-
King Room with City View and Adapted Tub - Mobility Accessible
This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Heating
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
-
Guest room, 1 Queen
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, an iPad and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- iPad
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
-
Queen Room with City View
This air-conditioned guestroom includes floor-to-ceiling windows, high ceilings, a flat-screen TV. Please note that rollaway beds are not permitted.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- iPad
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Window
-
King Room with City View - Hearing Accessible
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Hearing accessible
-
Deluxe Room, 1 Queen Bed
1 Queen Bed
298 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV with premium channels and Netflix
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Smart TV
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Room, 2 Queen Beds, City View
2 Queen Beds
364-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV with premium channels and Netflix
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free weekday newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Smart TV
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
Junior Suite, 1 Bedroom, City View
1 King Bed and 1 Double Sofa Bed
1152-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV with premium channels and Netflix
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, double sofa bed, and free weekday newspaper
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Smart TV
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
-
King Room - Hearing Accessible
This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Heating
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Hearing accessible
-
King Room
This guestroom includes a flat-screen TV and air conditioning. Please note that rollaway beds are not permitted.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- iPad
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
-
Queen Room with Two Queen Beds
This guestroom includes air conditioning and a flat-screen TV. Please note that rollaway beds are not permitted.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- iPad
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
-
King Room with City View
This guestroom includes air conditioning and a flat-screen TV. A city view is featured. Please note that rollaway beds are not permitted.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- iPad
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
-
Junior Suite
This suite includes a separate living room area, high ceilings, and floor-to-ceiling windows. A flat-screen TV is also provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- iPad
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Window
-
Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Adapted bath
-
King Room with Roll-In Shower and City View - Mobility Accessible
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
Guest Reviews
- LeighAnn (8/5): -
- Frederick (10/5): -
- Brittany (7/5): Great Location and Welcoming staff. - Hotel was clean and had an artsy aesthetic and warm feel, front desk staff was very nice and accommodating. No questions were left unanswered. would stay again. The elevators took so long. this may be something the holtel couldnt help because of age but i did not like that part. I usually love a nice gym in hotels I stay at. this one was a tad small.
- Carmen (8/5): -
- indobram (10/5): Exceptional Service and Historic Charm - The Elyton is a wonderful historic hotel in downtown Birmingham. My room was clean, comfortable, and highly functional. As someone who values a good workout, I was impressed by the fitness center; it was clean, efficient, and fully equipped for a complete dumbbell routine. The entire staff was friendly and helpful, but I want to give a special shout-out to Zee and Jodi from Bali. They are the newest and friendliest members of the team—thank you both for your warm hospitality and excellent service! Highly recommended for a stay in the city.
- Marshele (10/5): -
- X7559XWmichellem (4/5): Extremely poor experience with billing and manager - The hotel itself was comfortable and served our purposes, but I am extremely disappointed by a billing error that has yet to be resolved. I used points to pay for my room and was charged a $72 "room fee". I emailed twice, called twice and spoke to concierge who assured me that a manager would call me back. Finally during one call, the manager happened to walk by and picked up the phone. He told me the charge was in fact in error and would refund me immediately. That was 10 days ago and I have yet to be refunded. I will likely need to call my credit card company to deal with this error, but extremely disappointed by the fact that I was charged in error AND the hotel is making it extremely difficult to be refunded. Please if you stay here, check your bill immediately and make sure it is resolved immediately.
- Nathan (8/5): Wonderful hotel! Think they could rethink their pet fee. - Beautiful hotel! Great location and everyone was super lovely! The pet fee wasn’t disclosed and when we checked out it was very steep. The cost of the pet fee was more than the nights stay ($200 for 1 pet and an additional $50USD) for a second.
- Lance (8/5): -
- shaniyahs2026 (10/5): Excellent - 10/10 service and etc , will be back to visit soon I loved the stay!!
- V1967RZkatien (10/5): The best hotel staff - The staff at the Elyton are all so friendly and helpful. The valet staff are top notch (shout out to TJ for getting our car so quickly after requesting it). I have stayed here multiple times and look forward to returning soon.
- joshuawK3988PW (10/5): Valet service was ideal - TJ was a perfect valet. Kind, fast, and great communicator.
- pujitap2026 (10/5): Amazing customer service - Great experience! Very friendly and warm person.
- jamiemY2083RZ (10/5): Smooth - RJ was great! Very sweet!!!!!!!!!!!!!!!!!!! Bbb
- Discover04213133866 (10/5): 10/10 - So good and wonderful best thing ever
- Pioneer753204 (10/5): VALET 10/10 - Not only was the front desk so kind but TJ with valet was incredible and always had my vehicle ready in a timely fashion no matter how busy.
- tukerrys (10/5): mthe valet was outstanding. - the youngman that helped me in the valet was a vsry respectful and patient witu me and my family.
- O2965OFstephanies (10/5): Comfortable Stay with Professional Service - I recently stayed at this hotel for business purposes and found it to be a solid choice for work-related travel. The check-in process was efficient and the front desk agent Tara was very professional and courteous throughout my stay.The room was clean,well maintained and equipped with essential amenities, including a reliable workspace and strong Wi-fi connection, which made it easy to stay productive.The valet Melissa was the best she was highly organized and quick under pressure weather it's busy check-out rush she's a very skilled valet she kept calm,moved efficiently,and kept the wait times as short as possible without sacrificing servive quality.Overall,this hotel offers good value for business travelers seeking comfort,convenience, and a dependable valet service.I would consider staying here again for future trips.
- otalexmom (6/5): Elyton — it was fine - I was in Birmingham for an athletic event and spent four nights at The Elyton. I travel frequently, and was disappointed — this hotel is not up to usual Marriott/Autograph standards and room quality did not match the price. The hotel is in an older building which has been somewhat updated. It’s a large and tall building, and has many guests, but only one very very slow, elevator was operational. I made the trek up and down 10 flights of stairs more than once to avoid waiting. Rooms are pretty cramped and feel a bit shabby. Chicken wire glass on windows, drafty, no desks, no proper bathroom (shower and toilet tucked into hallway with separate, small, vanity.). Bring your own hair dryer! I planned to use the dryer at the hotel, but one in room didn’t work, so the staff brought a second one with only one plug prong, then a third that didn’t turn on, then, finally, a fourth that finally worked. Also, my bathroom had no soap at the vanity, so requested from front desk. Not a big deal, but just another thing. Staff was nice enough and responsive to these issues. Check in was also a bit frustrating. I initially booked for three nights but then, before traveling to Birmingham, added a fourth night to the beginning of the trip. Upon check in, the front desk assured me that I would be in same room all four nights, but then coded my key for only one night so I was locked out on day 2. Which would have been okay but for the elevator issues. All in all, not terrible, but definitely not worth the money. I had friends in town at the same time, staying in the Spring Hill Suites a few blocks away and I will stay there next time — it is newer, more spacious, less expensive, and in a more convenient location for me.
- Stay25114471442 (10/5): First time stay - Exceptional Experience! - I recently stayed at the Elyton Hotel for the first time, and the experience was exceptional from start to finish. The staff truly made my visit memorable. Latara, Austin, Khadija, Carol, and Chandlar each provided outstanding service marked by genuine warmth, attentiveness, and professionalism. I also want to recognize the valet team, notably, Melissa, and the servers at The Yard Restaurant—Akeino and Daniel. Their hospitality elevated every interaction, from arrival to dining. As a Platinum member and a meeting planner who travels frequently and evaluates hotels for group programs, I pay close attention to service, consistency, and guest experience. The Elyton exceeded expectations in all areas! I would confidently recommend this property to my colleagues and to the groups I support. Thank you to the entire team for a wonderful stay. I look forward to returning in the near future.
- Niesha (10/5): It was great! - The location & amenities Rooftop bar only open later
- brandonjH2972RA (10/5): Chill and relaxing. - Darius was great and very helpful!!!
- T7136ZYlynnl (10/5): Birmingham - Melissa and Darius were very helpful!
- U8079BOseane (10/5): Friendly staff, nice hotel - Very friendly and helpful. Nice hotel, not cookie cutter, clean, great beds, Darius and the whole staff went out of their way to make sure everything was good
- karenjN5011BO (10/5): Services valet room - Valet service was excellent Darius was helpful & good with assistance with my room
- ah64fish (10/5): Awesome Stay While on Business - The hotel is great. It’s in a great downtown location, the old boutique feel makes you feel right at home with the southern hospitality the team delivers. Darius and Terrell, the valets, were great. I don’t usually mention valets, but they were so personable and professional that i had to give them a shout out!
- T9174HSmariob (10/5): Amazing place to stay great valet 10/10 would recommend - The Elyton hotel was amazing. I went here for valentines as well as a secret proposal for my now Fiancée. She said yes! I proposed at the rooftop bar on the outside deck. It was amazing and intimate, and the staff and other guests all congratulated me. Not to mention Lee with PMC valet was amazing every-time I arrived he was a friendly face greeting me and helping me into the hotel.
- M2001JTkatec (10/5): Valet - Great experience valeting cars from Terrell and Darius!
- Jason (10/5): -
- Kathryn (10/5): Perfection - It's a historic site in Birmingham and was amazing Parking was difficult but they offered valet parking that was amazing
- Paul (8/5): -
- Miller (10/5): - Beautiful building from 1909, the elevator were efficient. Special thanks to housekeeping facility was absolutely spotless.
- Tommy (8/5): - Great location, walkable area with several restaurants nearby Only 1 or 2 of the 4 elevators were working
- Haylie (10/5): -
- Kirk (10/5): -
- B9918UCdeborahc (2/5): Not a good experience for a Marriott. - Very disappointed in this stay and certainly not up to the Marriott Standards I expect as a gold member. Our keys did not work, every time we needed to get in our room we had to go back to the front desk and have them rekeyed. Elevators were out at times and had to take the service elevator, only one we could get to the 12th floor. Water in room shower was not hot, lukewarm, a couple of lights out in bathroom made if very dark only saving grace there was a small make up lighted mirror. Went downstairs to have coffee on two of the days we stayed there, first day at 7:30 am it was empty and then when they refilled it it was full of grounds and had to ask them to redo it. Second day of stay went down at 8:15 coffee was cold. We had three rooms, spent over 1200 dollars for a three night stay for one room and I just felt it was not a normal Marriott experience. I still have not received a copy of my bill, calling them today, giving them two emails but an hour later, I still have not received a copy of the bill which I was told would be sent to me on Sunday, it is now Monday at 5pm and the hotel still has not sent a copy of the bill. I will not stay at this hotel again and very disappointed in the cost and the service we received. We went to the roof top bar to have drinks and the bartender needed more help. Just overall disappointment.
- Michelle (10/5): Perdect location for a concert we were attending at the Lyric - Location amd the staff was excellent N/A
- MacraeJ (2/5): Minimal security, avoid at all costs - I have stayed at The Elyton Hotel many times over the past 5 years, and I would say you should avoid this hotel at all costs as there is minimal security presence. I have seen vagrants wandering the halls at night several times. Additionally, during my last stay my vehicle was stolen from the hotel parking lot, as a result of the front desk clerk leaving the valet key box unlocked at night which allowed a vagrant to take the keys and then take my car (we watched the security camera footage). The hotel does not acknowledge or take responsibility for incidents, including any financial losses that you may experience as a result. There are many other fantastic hotels in Birmingham - stay there, not here.
- Tyriques (10/5): -
- Feyonda (10/5): -
- G2003UQkarent (10/5): 2 night stay and wonderful staff - Downtown Birmingham. Very Great atmosphere , unique hotel! Staff and Valet Antonio & Frederick were friendly & wonderful. Thank you ! We will be back
- 140jes (10/5): Elyton - The valet parking was exceptional- Frederick and Antonio. The front desk check in was also amazing, personable and friendly.
- Piggue (9/5): -
- jontaem233 (10/5): Friendly Staff Experience - I had a great stay. The staff was extremely friendly and accommodating. They provided ice for an event we were preparing, always greeted us with kindness and helped with luggage, especially Frederick. He stayed with me while I waited for my Uber in the dark to ensure I was safe and helped with my luggage. I highly recommend this hotel.
- amylI9030RF (10/5): Jada is the best! - Jada is the best! she really helped me out even i didn't know where to park. I appreciate the service! she was super friendly and helpful.
- Cruiser46903550494 (10/5): Elyton Staff is fabulous - Hotel was very classic and the entire staff was nice, especially Frederick and Jordan part of the valet and in The Yard restaurant, Monica and Jarvis were outstanding! These 4 really know their jobs and take pride in providing excellent service!!!
- Tanisha (8/5): - The
- 912saskiag (4/5): Poor customer experience - Nice heritage hotel but experienced a few issues. No water in the room and no one at reception to speak to. We had some travel cups so we were able to source water from the gym. No shower gel & insufficient towels for our party. The bathroom fittings required some attention and the extractor fan did not switch off. One of the beds was missing a sheet. Decent sized room but all things considered it was not of the standard I expected given the rate. Nice rooftop bar.
- David (10/5): - Super convenient location and convenient parking. Also enjoyed the eclectic decor of the room.
- Ricky (10/5): - Great place to stay and enjoy some time off. Atmosphere is amazing.
- Phishningcoast (4/5): Do better! - I traveled over 4,000 miles to Birmingham for the Phish shows at the Coca-Cola Amphitheater and was so excited to experience the city. Birmingham itself was wonderful, amazing restaurants, the Civil Rights Trail, and some of the friendliest people I’ve met while traveling. Unfortunately, my experience at The Elyton Hotel left me extremely disappointed. As a loyal Marriott customer for over a decade, I have never had an issue at any of their properties. When booking, I even called Marriott directly to explain my travel plans, paid for an extra night, and confirmed I would be checking in early due to a long journey. Despite this, upon arrival I was told my reservation was cancelled. After 30 minutes of the front desk staff shifting blame, I was eventually given a key, only to find the room already occupied. I was then reassigned and finally got into a room. I returned from the show to find a note outside my door stating, “we will pay for you to get another room.” Very odd and concerning. The reason turned out to be the room next door, an unsupervised dog that howled. Around 1 a.m., the front desk even called my room asking if I had a dog, they could literally hear the howling in the background. While the staff apologized and promised compensation in points, those promises never materialized. The biggest issue came after my stay. I had to call the hotel to get my folio. I was incorrectly billed a $471 “no-show” cancellation fee, despite the fact that I checked in, stayed at the property, and paid for my stay. When I called to resolve it, I was put on speakerphone at the front desk and told it was my fault for not calling the property directly that night while I was travelling. Marriott corporate said the property had to issue the refund; the property said Marriott had to handle it. After weeks of back-and-forth, my case was simply closed without explanation. When I finally reached a supervisor, his response was, “Did you get a room?” and then he hung up on me. I fully understand that mistakes and unusual circumstances can happen, but what matters is how staff and management respond. The dismissive customer service, and the refusal to refund an unjust charge have truly soured me on Marriot and this property in particular. If Phish comes back to Birmingham I will not be staying at Elyton.
- Amanda (10/5): - Great location, beautifully restored, and the restaurant was really good. Had breakfast there before we left. Will be back!
- Tiffani (10/5): - Wonderful experience- the yard was some of the best food and hotel was unique and we will return to have another great experience
- Justin (6/5): -
- M9891QOtylerm (4/5): An Autograph Collection No One Wants - Unfortunately, my stay here wasn’t what I had hoped for. I was in town for the Phish shows, and the first room I was given was quite dusty, so I asked to be moved. While I was able to get another room, the staff at the desk didn’t seem very welcoming and it felt like I was interrupting them when I asked for help. The room I booked was listed as having a “city view,” but my first room was on the second floor and the second one on the third floor…so there really wasn’t much of a view at all. The rooms themselves are on the smaller side with layouts that felt a little awkward, and some of the advertised amenities, like MALIN+GOETZ products, weren’t actually available. For the condition of the property, I felt the price was a bit high. Even the lobby didn’t make a great impression, behind the front desk, employees kept personal belongings on the shelves, and cleaning supplies were scattered around below, which didn’t feel professional for this type of hotel. On a positive note, the location is convenient. Walking distance to restaurants, the art museum, and the new amphitheater. If I return to Birmingham, I’d likely look for a different hotel option, as this one didn’t quite meet expectations.
- Dana (4/5): - The toilet was broken in the room when I arrived and the curtains were stained and covered in hair. The hotel restaurant was overpriced and had horrible service, and was extremely pricey. This hotel is very overpriced for what it is.
- Richard (6/5): Needs to improve to become a high quality city hotel - Good room. Good location. Staff not very switched on. Breakfast very poor both in staff , food availability, quality
- Cameron (2/5): - No A/C, unhelpful staff, and double charged.
- E8383BDjordana (10/5): Awesome experience - Dylan is an elite employee! He was so kind to me and my friend. He was funny and charming young man. He definitely should get a raise
- Thomas L. (7/5): -
- Luis (6/5): - Nice staff. Property Just OK.
- Anna (8/5): - Staff was so so kind and friendly. Unfortunately, the rooms were a bit dirty. The place is nice but not high end. We did purchase a “city view” room but really could only see the building across which was being heavily renovated and a complete construction site so not exactly the view we were hoping for..
- Jasmine (6/5): -
- Karen (6/5): - 4 elevators, 3 down when we got there and then that one went out. We were on the 10th floor, so luckily it was working the next morning. No on site parking, valet only. Bathrooms have an odd layout and no privacy when sharing a room. The city view was a building directly across from us under construction so we kept the blinds shut since we could see people working over there. The staff were all VERY sweet and helpful.
- Brittany (4/5): If we had other options we would have found another stay due to the issues. - The staff were very friendly and the location was great. The elevator was inoperable and we had to wait over 3 hours for the room to be cleaned before we could check in.
- Marco Antonio (2/5): - Of the 4 Elevators only one was working, I had to wait in the lobby from 4pm until 6:15pm to get my room because the cleaning crew did not finish on time. The next day the room was partially clean, the bed was half made, dirty glasses still on the room, terrible! Lobby crew were trying to help the customers but were overwhelmed by the incompetence of the cleaning crew.
- William (2/5): - Terrible
- John (10/5): - Everything was great except 3 of the 4 elevators were not working. We did not go to the 17th floor to see the city.
- Mark (6/5): - People were lovely. Only 1 of 4 elevators working for 15 floors. Difficult to get up and down ask for a low floor if booking this hotel. Not a ton of restaurants around the building. This corner of Downtown Birmingham is very noisy with street racing and revving of engines. There are much better choices in homewood.
- Eddie (10/5): - Everything was great
- Andrew (10/5): - The men who were working the Valet were so very helpful and friendly. Cleopatra at the check-in was very nice and friendly.
- I3608ITnancyr (8/5): Motion conference stay - Christian, the elevator gentleman, was such a friendly and polite guy! He went out of his way to be helpful. The whole staff was fantastic, too! The service we received was top-notch. I’d highly recommend this place!
- Stephen (10/5): - We had a pleasant stay.
- Stephen (8/5): - Elevator was out. Rooms decent .
- bth2025 (10/5): MOTION CONFERENCE 25 - Dylan and the entire valet team were so professional, accommodating and kind. Several members of our team were in and out of the hotel and they went above and beyond to ensure we were taken care of.
- AshVibert (10/5): Great! - This was great- attentive and very helpful! Jordan went above and beyond helping us with anything we needed! Can’t wait to stay here again! Very attentive and kind- aware of the area had great suggestions! Problem solved a crazy traffic moment!
- cjohnson529 (9/5): -
- Brandon (10/5): -
- Terry (7/5): -
- Christy (9/5): Great hotel, would stay again. - Great location, beautiful hotel, very comfortable. The restaurant and roof top bar were understaffed resulting in poor service at dinner and evening. We had good service at breakfast. Although I loved the room, the open concept of the bathroom doesn’t provide for privacy after showering. Otherwise everything was amazing.
- Z6053ANmichaelg (2/5): TRUCK STOLEN FROM HOTEL - Just like Mr.Daviss from Texas we were traveling through to Miami last October 2024 - SAME THING HAPPENED TO US OUR 150K PERFORMANCE TRUCK TRX WAS STOLEN - NO REPORT FROM THE VALET ETC - Nevertheless we carried on got a nice rental and had a great rest of our trip - We are Marriott rewards but never got a response from anyone about the issue - NO HELP WOULD NOT EVEN GIVE US A RIDE TO THE RENTAL CAR - THE VALET DID RESPOND WITH AN EMAIL TELLING US THEY WERE NOT RESPONSIBLE - SURPRISE !! LOL The most interesting part is why I am writing this NOW - OUR TRUCK WAS FOUND ON A STOP IN JACKSON MS 3 DAYS AGO - THE OFFICER TOLD ME THERE IS A DEFINITE RING OF THIEVES LINKED FROM THIS TOWN TO HIS TOWN JACKSON MS Of course the truck goes to the insurance company as we bought a new one - We are just fortunate an grateful to the officer in Jackson MS that the thieves NO LONGER HAVE OUR TRUCK TO DRIVE - Thank you Officer JM !! God be with you
- Ezeman (10/5): Best Staff Ever & Comfy & Cozy Hotel! - Me and my GF arrived in Birmingham before noon when check in is at 4pm. It was my GF birthday weekend …. She called the front desk to discuss the situation and without hesitation we were told just to drive to the Hotel and a room is already available for us! Once we arrived at the Hotel… the Clerk gave us each a free breakfast card as a birthday gift, upgraded us to a 12th floor Corner room with only 2 other rooms near us! Then to add to all that welcoming we received….Matt Rife (the reason we booked the room to attend his event at the new Coca-Cola Amphitheater) was also stayin in the hotel along with his comedian homies, which we met at the hotel elevators after the event
- Tammi (2/5): - The elevators were broken. The lobby air conditioning was out. And we paid $35 for valet, but when we came back to valet was closed so we could not even use valet even though we pay for it.
- Devin (6/5): Great location for our quick trip but would not stay here again; not worth the price at all - Great location, beautiful lobby Room wasn’t very clean, the elevators were broken, and never saw more than one person on the staff.
- Steve (10/5): - My wife and I was in Birmingham for a comedy event. We chose this hotel because it appeared to be superb and had great reviews.It was awesome.
- Y1984UZkatherines (8/5): Best option in downtown Birmingham - Delightful hotel in a prime location. Comfy beds & clean rooms. A bright spot was the VIP valet experience. Jada & Kenya escorted me & my bags from my car to check-in, even in the rain! after a long trip, Kenya was a warm welcome
- Damon (10/5): - Space is nice. Wish elevators were in order.
- Jacqueline (6/5): It wasn’t what I was expecting for the price. - The view The elevator wasn’t working… it’s a charge for everything…. The hotel is too high for nothing…. The hot water doesn’t get that hot.
- Yvonne (10/5): Exceptional -
- Felicia (8/5): - Valet staff not attentive except for 1 person on check out day. Restaurant food was very good and staff was friendly. We expected a higher level of professionalism based on the price and reply the hotel.
- Steven (10/5): - Everything was great except for the elevators
- 581lesil (10/5): ⭐️⭐️⭐️⭐️⭐️ - I had an amazing stay at the Elyton Hotel!! It’s such a beautiful space, great location, and top-notch service. Special shoutout to Xavier from valet! He was professional, friendly, and went above and beyond to make sure I was taken care of. His great attitude truly made a difference. Highly recommend this hotel and hope you get to meet Xavier too!
- Tibbydeau (10/5): Great Staff - Great valet staff, Great Front Desk staff and everyone else is excellent in providing top notch service. I have stayed there multiple times and I get the same experience every time I stay there I would highly this hotel in downtown Birmingham. Many restaurants and bars are all within walking distance.
- O7465CIdh (10/5): Birmingham Business - Beautifully appointed hotel, friendly staff, convenient to fabulous restaurants. And the fastest valet staff I have seen! Xavier and Darius are the best! If you’re looking for a boutique hotel experience that feels like a vacation when traveling for work, this is the place!
- William (6/5): - There are four elevators and three were inoperable. With hundreds of guests having to go up and down 16 floors was totally unacceptable. wainting times was as much as 10 minutes or more to get on the one small elevator that worked. Marriot should be ashamed of this poor service.and to charge $35.00 for valet parking was a travesty. I paid nearly $400 a night for my room and you'd think for that price the hotel could provide free parking.
- Ashley (10/5): Birthday trip - Loved it, very nostalgic yet updated N/A
- Clements (1/5): No one is helping me to change the situation of a double booking which the company over charged me for one stay. Worst -
- Jeremy (9/5): Superb -
- brandibU5620MO (10/5): Excellent stay at the Elyton - Excellent stay at the Elyton. Loved our room and was upgraded upon arrival. Very kind and welcome staff, LaTarra, Dylan at valet and Doll especially. Good location around many spots downtown. Restaurant on site, but breakfast was just ok. Would opt for another nearby place next time. Would definitely recommend the hotel.
- P1295GDmiked (2/5): Awful Service - We stayed at the Elyton Autograph hotel in Birmingham for 2 nights recently. We’ve been to several autograph hotels over the past few years and I can say this one was definitely the worst of the bunch. Overall, the hotel was fine. The room was maybe a 75 if I was scoring out of 100. We had a larger King room. The design/layout was good but it definitely could have been cleaned better and the shower takes forever to get hot. The bathroom area is small. The actual bedroom area is nice with a lot packed efficiently into the space. The issue wasn’t really the hotel itself but rather the service. The typical experience you get at an Autograph is great, but from the moment we walked in we felt there was an abrasiveness from the front desk though we did everything to break that tension. We came to check in about 30 mins early. First question: do you have your friends and family form? (We did). We booked a King room. Next, we were told only 2 rooms were available: A high floor room with 2 double beds and a 2nd floor, small king (she made it sound like there was something wrong with this room or else why not just give it to us and be done with it?). I told the lady at the desk we’d just wait for our check in time in the lobby and for our actual room to be ready. I asked when the cleaning would be done and she mentioned she “just got there” and wasn’t sure. She then said she actually did have a king room for us and gave us a key to a room on the 2nd floor…definitely the one she originally offered. We went to the room and it was a Queen bed, not the King we had booked. I went back to the front desk and told her. She said this was the room we booked and I reiterated, politely, this room had a Queen bed and we booked a King. So we waited in the lobby for about an hour (45 minutes after check-in time). During this time the same lady greeted several guests warmly, even taking time to explain the building amenities. That never happened with us. No apology for the wait was given but we were then given an actual king room. My feeling was that because we received the room at a discounted rate we were being lied to and pressured into taking an inferior room. It’s also likely why we were being treated so dismissively compared to everyone else she greeted. She was clearly caught off guard by the pushback as I’m sure most people just accept what’s given to avoid a potential argument. The following day we left at 9AM to tour the city and came back at 4PM. The room still hadn’t been cleaned. I called the front desk and was told maintenance was working through the floors and she would come to clean our room now. We went downstairs and sat in the lobby for an hour, waiting. Again, no apology for our time being wasted and no update that the room was ready. I went up and checked myself. This is not how you deliver customer service to your guests. I understand that we’re just one couple spending two nights, but the part the hotel didn’t know is that I was actually staying at several places around the city this week and then recommending the hotel I felt would be best for my company’s quarterly conferences that will be starting in 2026. If you can’t get it right with one room and two people I highly doubt you’ll be able to perform when a 20-30 person group arrives four times a year.
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