Hotel Monte Carlo

Location: Avenida Patrice Lumumba 620, Maputo, mz

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Art gallery on site
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Double Room

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Access to private pool
  • Concierge services
  • Free newspapers and magazines in the executive lounge

• Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Access to private pool
  • Concierge services
  • Free newspapers and magazines in the executive lounge

• Single Room

  1 Twin Bed

  Views of the sea and city

  
  

  Layout - Separate sitting area

  Relax - Private hot tub

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi
  • Private spa tub
  • Bedsheets provided

• Executive Room

  1 Queen Bed

  Views of the sea and city

  
  

  Layout - Separate sitting area

  Relax - Private hot tub

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi
  • Private spa tub
  • Bedsheets provided

• Economy Single Room

  Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Access to private pool
  • Concierge services
  • Free newspapers and magazines in the executive lounge

Guest Reviews

• Hussein (7/5): - The stuff are good 👍🏻 Location very good Clean, Keys 🔑 problem must fix it
• Lucia (9/5): - La pulizia, la colazione Ritardo della consegna della camera
• Jabulile (10/5): Awesome stay we enjoyed ourselves - It’s clean and neat and once the renovations are done the place will be proper. The pool area was not operating, the roof top area was not operational as well. But the rooms are sooo beautiful and clean.
• Benedito (8/5): - There are some damp patches on the interior walls of the building, particularly in the interior stairwell. The swimming pool is not properly cleaned.
• Gift (3/5): Poor, unsatisfied and never felt safe. - The space in the room, clean sheets and how the staff was always willing to help even without full transparency on why they charge more than the rate online or how they will not give us the key. They kept saying you will get the key later. They don’t take card payments online, changed the prices that are online to R800 per night from R500 and asked for cash, no room key they keep the keys with them and only tell you once you’ve paid, breakfast only starts at 7am so we could not have breakfast because we had morning flights, the pool rates lounger was dirty, they could not even offer us coffee for the breakfast we had paid.
• Norman (10/5): Very good hotel - Good food and staff very friendly Everything was excellent
• Mario (5/5): -
• Paulo Ferreira Correia (8/5): Tranquila - Limpeza e pequeno almoço Nada ‘em especial
• Sandra Isabel Marques Pinguelo (9/5): -
• Santos (10/5): -
• PMPN (8/5): - Funcionários super simpáticos Tínhamos de pedir sempre aos funcionários para abrir a porta do quarto porque o sistema de cartões estava avariado
• Erzelia (6/5): - A favorite hotel in the past but the restaurant no longer functions No restaurant and no key to the room (staff had to open doors when required). Otherwise good
• Joao (4/5): - Location, cleaning, parking Reception lack of courtesy; no individual key for guests, enter to room depending on staff to open; lack of maintenance in the bathroom.
• Tânia (4/5): Façam manutenção do vosso hotel por favor o nome é lindo para estar nessa situação de deteoração a os poucos. - Água quente. A recepção
• Dirce (5/5): Uma noite para esquecer - O Hotel e o quarto estavam limpos. O quarto cheirava fortemente a mofo e foi difícil ter uma noite tranquila.o chuveiro estava quebrado e mesmo tendo reservado para 2 adultos, só havia toalhas para 1 pessoa no quarto. O Hotel estava sem chaves para o acesso ao quarto, sempre que saíssemos os 2 era preciso pedir a um funcionário para ir abrir a porta. Ter lençóis seria bom, o clima de Maputo é quente.
• Miguel (6/5): -
• Mohammed (6/5): Potential but needs attention - Price 1 towel 1 cup
• Lindelani (10/5): - The place it's beautiful and clean
• Mutxayu (1/5): Não recomendo a ninguém - O sistema deles de porta é mau, fiquei trancado do lado de fora por 4 horas e estraguei toda minha agenda do dia. Sem responsabilidade
• Allan (10/5): I really loved my stay at Monte Carlo , l highly recommend it - Wow l liked their breakfast . I would love to book with them again . The shower drainage was not working properly
• Roya (10/5): -
• Joao Carlos (2/5): - Nada Cucarachas por toda habitación, sucio, baño mal cuidado, ducha sucia
• Adriano (8/5): -
• baptista (1/5): Não agradável espera mas - Nada As condições são péssimas
• Wiseman (4/5): - The securities were very friendly and accommodating The staff could learn alot from them The 1st room on the second floor was horrible- it smelt of paint, the room was stuffy and not well ventilated The housekeeping or reception staff could have put the air conditioner on prior to arrival- the second room was okay- but smaller and no bar fridge The reception staff did not give that at "home" feeling- everything felt forced and they made the stay horrid The wifi - it was ridiculous slow if it worked- didn't work most of the stay The TV in the room didn't work The laundry service- they could have stated that they do not put this on your room charge and that they require cash only - huge inconvenience Parking - there is no safe parking- you need need to squeeze into a small space( only maximum 3 cars can fit)and get woken up in the morning to move the vehicle so someone can get out- ended up parking in the street. Breakfast service - please advise guests to bring their own butter and bread since we didn't have during the stay ( the lady said that they ran out) The juice- yohhh. You should just save and serve water only
• Mafalda (7/5): -
• jose vicente (10/5): - todo muy bien
• Ouma (8/5): I had a pleasant stay, the room was clean, friendly Staff! - Breackfast was okay, I actually liked the location
• Naimo Geraldo Aboo (7/5): Tem as suas valias - Confortável Necessidade de melhoria da Wc
• Rui (5/5): - Localização estratégica. O pequeno-almoço é um pouco pobre.
• Oseas (5/5): -
• Cristiane (7/5): Hotel ok. - Hotel simples mas que estava em obras e deve melhorar. O ar condicionado estava ótimo o que foi essencial nos dias de calor intenso que peguei por lá. Localização central mas não me senti segura para sair sozinha à noite. Não tinha frigobar e o café da manhã era muito ruim. Não tinha sequer manteiga (primeira vez na vida que vi isso) nem geléia, cream cheese, nada. Apenas sucrilhos e algumas frutas inteiras, além da comida típica moçambicana. Precisam pensar nos estrangeiros que se hospedam lá e disponibilizar um café continental. Também seria ideal haver algo para comer à noite.
• Bimal (1/5): - .nothing about the hotel location was ok but was clouded by terrible service. They had given away my one double room when I arrived to a bigger group. I had secured the booking over a month prior to the visit. The receptionist attending to us could not attend to anyone efficiently and was focusing his attention on a big group that appeared to have just arrived without bookings. Most of the customers were upset in the lobby due to the condition of the rooms, lack of towels and just poor customer services. I don't recommend staying at this hotel
• Francesco Luigi (4/5): Ok for maximum 1 night - Tv channels The room was stale and moldy, bad smell coming from the air-conditioning unit, the curtains and the old forniture. Wi-Fi does not work at all in the room, but only in the hotel lobby. The key of the room did not work, had to be changed every time I came back to the room. For three days I had to get up very early, before the breakfast was served. I kindly asked to have a small breakfast pack: I got nothing but a banana on the last day.
• Cungai (7/5): -
• Bimal (1/5): -
• Neasi (7/5): - Location Bidet was not working, the room smelled like mold, there were water marks on the wall suggesting a leaking from above
• Anica (10/5): - The Stuff and the location Nothing
• Mazivila (4/5): Meus sentimentos com relação a estadia - Da tranquilidade O facto de ter falta de algumas coisas no quarto, falo da falta de luz na casa de banho e falta de pelo menos mais uma toalha na casa de banho, tendo em consideração que são duas pessoas que ocupam o mesmo, a falta de colher para mexer o chá, falta de mais uma chave e copo de água, tudo isso tendo em consideração que são duas pessoas que ocupam o quarto. Por fim, o pequeno almoço estava bom ( sabor da comida ), porém estragou quando chegamos lá para tomar o mesmo, já havia acabado algumas comidas e o sumo que tinha huuuuumm.
• Geoff (7/5): - A very nice hotel Comfortable room and a very good bathroom. The breakfast was excellent. A big complaint is that the key card for room entry mostly didn't unlock the door. They kept replacing the card and it only worked one day of the three I was there. Either the lock was faulty or their system is no good.
• Cabral (4/5): NA - Razoável Na
• Marcos (8/5): Foi muito bom. Gostei muito do hotel -
• Jacobo (10/5): -
• Matthias (8/5): Es war nur eine Nacht, aber es ist viel passiert... - Positiv hervorzuheben ist, dass alles sauber war. Die Zimmergröße sowie die Ausstattung sind in Ordnung, und auch die Lage ist gut. Das Frühstück war im Preis von ca. 30 € pro Nacht inbegriffen, was ich als angemessen empfunden habe. Der Preis ist günstig und ich denke dafür war es gut. Leider hatte ich während meines Aufenthalts einige unangenehme Erfahrungen. Ein Mitarbeiter ist in mein Zimmer gekommen, während ich geschlafen habe (es ging um die Minibar), was ich als sehr unangebracht empfunden habe. Er hat sich entschuldigt und es war keine Absicht. Beim Check-in musste ich zudem etwa eine halbe Stunde warten, obwohl ich meine Ankunftszeit im Voraus angekündigt hatte. Was mich daran gestört hat: Es wurde mir in dieser Zeit nicht einmal ein Kaffee oder Wasser angeboten. Zudem gab es nachts Probleme mit anderen Gästen bzw. Personen, die offenbar nicht im Hotel eingecheckt waren. Es kam zu Unruhe und Stress. Das Personal hat sich jedoch bemüht, die Situation bestmöglich zu klären. Insgesamt hat dies meinen Aufenthalt leider negativ beeinflusst.
• cumaio (3/5): -
• Inácio (7/5): -
• JP Vera (5/5): Excelente preco versus qualidade - - Pequeno almoco; - Dimensao do quarto; - Elevador avariado de Domingo a noite para 2f; - AC faz muito barulho. Favor verificar a manutencao correctiva; - Disjuntor do AC sem condicoes de seguranca;
• Jacobo (10/5): -
• Yeassir (2/5): - Not worth it. The price we paid 3,200MT could have gotten us much better place.
• Cobzaru (5/5): -
• Elvis (8/5): -
• Tintswalo Albert (10/5): Beyond words - Everything about the place, location, facilities, staff and breakfast Nothing at all
• Atalia Rosta (7/5): -
• Gil (8/5): - Do silencio. E da acomodation Precisa melhorar o cefao do polibanho. A agua leva muito tempo para dreinar.. e nao tem um tapete para secar os pes ...
• Nshimba (8/5): -
• nhanta (5/5): - The location The toillet
• Ruben (7/5): - Safe Bathroom was blocked.
• Ronaldo vivaldo (7/5): - Limpeza Matabicho
• Carimo (9/5): - The comfort is nice
• Aristides Muhate (6/5): -
• Sergio (9/5): -
• Sergio (9/5): -
• Antonio (10/5): Hotel MonteCarlo - Silêncio das instalações e remodelação Preço e pequeno almoço
• Nuro Manuel (9/5): Tranquilidade na hospedagem - Sempre atenciosos
• Job (10/5): Answering - Answered Already answered
• chipanga (7/5): Sugestão - A comunidade , o quarto está limpo e organizado. Pequeno almoço 👌 A rede 🛜 não funcionou conforme esperado. O Ar Condicionado - deve ser feito a limpeza.
• Pitelela (10/5): Magnífico - Tudo muito bom confortável
• Fulgêncio (9/5): -
• Virgínia (8/5): -
• Maria dos (10/5): Minha estadia espetacular. - O pequeno a almoço é muito bom. Tem varidades de pratos e tudo bem confeccionado, tive o prazer de conhecer a Cândida e a kamila que me ajudaram a ter uma boa estadia.
• Happiness Mzikazi (4/5): - The proximity to many places. Breakfast basic Room had no kettle yet had teacups The door to room 206 was broken not giving one a sense of security. I came to reminiscence over a friend who loved to stay there who has since passed away but was really disappointed
• Dumo (7/5): Great place - Bed was comfortable, and staff was great
• Artur (10/5): - The staff was very comprehensible and they helped us with our bags and transfer. The room was clean
• Nomsa (8/5): -
• Faisal (10/5): - Good location
• Ilidio (7/5): Foi bom, nao gostei so do facto de estarem a pintar enquanto os hospedes estavam la - Localizacao do hotel A vista de varanda traseira
• Ivan (8/5): -
• Ntiwane (8/5): It was an amazing stay. I enjoyed - I loved how clean it was, friendly staff especially the security by the entrance. Breakfast was good There was a weird smell in the passage and inside the room. We had booked 2 rooms and both rooms had the smell
• Tagal (7/5): -
• Delight (7/5): They should improve in their breakfast Menu - Clean and stuff friendly The breakfast was poor, repetition of the same food
• Angelo (10/5): -
• Steven (10/5): -
• Steven (6/5): -
• Faiaz Ismail (1/5): -
• Job (10/5): I enjoyed my stay - Staff very welcoming None
• Parruque (10/5): -
• Seeke (1/5): - We got there around 10. The lady who was at the reception was not friendly. On booking.com said check in time was 12, but the lady said it was 2. We waited till 2, then we were told that the room we booked was no longer available.
• Amanda (1/5): -
• Cavele (9/5): - Os colaboradores conversam muito alto enquanto os hospedes ainda estao a descansar.
• Leonardo (3/5): Me cobraron 4400 de mas - Me cobraron mas dinero del acordado, se comunicaron y quedaron de hacer la devolucion del dinero ayer , lo que no paso,me comunique y la respuesta es que mi # de cuenta esta mal El valor era de 12600 meticalls y me cobraron 17000, no han devuelto el dinero, me citaron al hotek oara devolver el dinero y solo me devolvieron una parte. No recomendable para extranjeros.
• Pearl (10/5): - The comfortability N/A
• Hicham (5/5): - Internet barely working/non reliable
• JAN MAHOMED (10/5): -
• Teddy (5/5): passable - The wifi The staff cant speak english or communicate issues with you on time. You are just left to fend for yourself in a foreign country
• Naimo Geraldo Aboo (10/5): Bom - Localização N/A
• Brian (8/5): -
• Bilyana (10/5): - The location is very good, it is in the central area and it is very safe for independent walks. The staff is very nice and helped me find a guide for walks around.
• Maxwell (8/5): -
• Alberta (1/5): Disappointed - Beautiful Entrance When we got to the Hotel, they told us they are fully booked. Yet Our reservation were confirmed and Active. Receptionist didn't want us to speak to the managers.
• Pedro (10/5): Bia localização - Boa localização Infelizmente o elevador estava avariado e o nosso quarto era no 3.piso.

Photos