Cheery Dragon Canal Hotel Hangzhou - Intangible Cultural Heritage Hotel
Location: No.7, Lishui Road, Hangzhou, cn
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Cheery Canal Hotel Hangzhou offers a seamless blend of modern comforts and historic charm. Indulge in relaxation at the spa, stay active at the fitness centre, or unwind with a drink at the bar.
Historical Significance
Step into the past at this renovated property, a protected historical architecture of the National Silk Warehouse. Each room is beautifully appointed with air conditioning, a flat-screen TV, and other essential amenities.
Convenience and Services
Enjoy a hassle-free stay with 24-hour front desk assistance, on-site shops, and a variety of recreational facilities such as a SPA, cards room, and cigar bar. Explore the area with bike or car hire services available at the hotel.
To experience the perfect blend of history and luxury, book your stay at Cheery Canal Hotel Hangzhou now.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Lower bathroom sink
- Salt-water pool
- Emergency cord in bathroom
- Coffee Shop on site
- Shallow end
- Fence around pool
- ATM/banking
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Reception hall
- Japanese garden
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Bulk dispenser for toiletries
Rooms Available
-
Cocoon Warehouse · Elegant Suite (Twin Beds)
This twin room is air-conditioned and has a flat-screen TV with cable channels, a mini-bar, a coffee machine and an iPad. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- iPad
- Coffee machine
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Cocoon Warehouse · Elegant Suite (King Bed)
The spacious double room features air conditioning, a mini-bar, a coffee machine, an iPad, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- iPad
- Coffee machine
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Light & Shadow · Silk Library (Twin Bed)
The air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, an iPad as well as garden views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- iPad
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Light & Shadow · Silk Library (King Bed)
The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a coffee machine, an iPad as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- iPad
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
Guest Reviews
- Meng Loon (10/5): - 卫生,员工素质
- Tony (7/5): - Enjoyed the interesting shops and pushcart stalls alongside the river next to the hotel. Room was clean and comfortable. Breakfast was good too.
- Femke Groot (9/5): Comfortable rooms, good atmosphere and quiet at night. - Amazing breakfast, from local food to western options. Shopping mall walking distance away and interesting cultural items to visit within the area. Rent a bike and explore the canal, all the way to West Lake.
- Paula (9/5): Great location next to the famous canal - The property itself was nice, spacious and spread-out so you don’t really bump into many people even though there were lots of guests (you can tell when you go for the breakfast). We love that we could walk out directly to the canal next to it, the shops along Dadou historic street is quaint and nice on a weekday, not crazy crowded like Xiaohe, Qinghefang and Westlake. Breakfast spread was great - we tried many items not available in a western breakfast buffet eg steam huaishan, millet porridge, etc. however, weekend crowd was crazy. No seats and often you need to share table. The buffet area was also messy - food dropped all over the table and the staff can’t keep up with cleaning. They had to use some part time staff and service satisfaction was definitely affected. The noodle-cooking counter staff was also not welcoming 😞
- David (8/5): -
- Leonid (9/5): Great location breakfast - Staff were helpful, location was great, breakfasts were good The room we got was a smokers room and everyone around us were smokers so we could really smell the cigarettes
- Quentin (9/5): - La piscine n’était pas accessible
- 其勳 (9/5): -
- Walid (8/5): -
- rachelyf (5/5): The room was a big minus in the overall staying experience - The hotel is located just right next to the canal with a whole stretch of small local shops and food, nice for a stroll. Transportation is not an issue too, but easier to take cab if you travel with elderly, especially in the winter. The establishment is fusion with modern and tradition elements, offer good breakfast. The interior of the room is however very dated for a 5 star hotel. Staff are very helpful, they always try their best to support your need. The room was very dated, feel like a 3 or 4 star hotel room.
- Dr David KL (8/5): -
- HsinYi (8/5): -
- Owen (10/5): - 객실 깨끗하고 직원들은 친절해요. 식사도 다양하고 맛있어요
- Roger (8/5): -
- Ignacio (7/5): -
- Lionel (10/5): - Great stay, nice and clean rooms. Staff really caring and helpful.
- Paula (8/5): Not 5 stars by European/American standards - OK value for price despite some unpleasant surprises - Beautiful facilities, a clean and spacious room with modern facilities and a comfortable bed. Service was rather friendly, and the staff tried their best. - Room service ended already at 8 PM so we couldn't order any food...
- I couldn't use the swimming pool at 7 PM on a Thursday, because it was rented out to a local swimming school (i.e. not hotel guests!). This surprising detail wasn't mentioned anywhere, and when I asked the reception, they couldn't tell me when this swimming class would end... Anyhow, the swimming pool wasn't as beautiful as in the pictures.
- On one night, we were asked if we wanted to get some wine or tea from the lobby bar; we didn't. When we wanted to order some wine the following night, the receptionist said they didn't have any. This was perhaps due to a language barrier, but I am still confused...
- Jérôme (10/5): - A nice, comfortable hotel with a arty touch, in the best area of the city near the Canal. I loved it!
- Kamilla (7/5): Overall, very good value for your money. But would have appreciated the ability to use room service and the swimming poo - Great location! Room service ended around 8pm. The spa was impossible to use because there were schools doing swimming lessons and the staff failed to provide that information
- Attié (9/5): Superb -
- BONGSU (10/5): - 운하의 정취를 느낄 수 있는 아주 좋은 호텔입니다. 아침 식사 뷔페가 무척 좋아요. 다음에 항저우 가게되면 이 호텔에 숙박할 겁니다.
- Alexandra (10/5): Happy to see Hangzhou through your eyes again - Awesome full of art living art Breakfast was at my first stay amazing
- Verified traveler (8/5): 地點方便整體不錯 - 交通方便,地鐵站行7分鐘。近運河,有很多餐廳,但唔嘈吵
酒店裝修特別,環境唔錯,但房內清潔度有部份地方較不乾淨。洗手盆水龍頭有牙膏跡
早餐幾好
- Alexandra (10/5): Very generous safe and just next to the beautiful scenery of the river - Living art Breakfast at my first stay amazing
- Geert (9/5): Superb -
- Alan (9/5): Superb -
- Meng (10/5): Exceptional -
- Verified traveler (10/5): 很不错 - 酒店的服务和环境很不错,周边就是大运河景点。我的家人都很满意。
- Mk (10/5): Exceptional -
- Yun Na Winky (10/5): - Very good service
- Chong (5/5): The scenery is nice but stay is not so comfy - The nearby river and restaurants was good The gym facility is horrible and opening hours lousy only afternoon then opened
The layout of the toilet and shower areas was bad as both shared one sliding door !
- Anh (6/5): - Water in the shower had inconsistent temparature. Extreme hot to extreme cold.
- Hyeyoung (10/5): Exceptional -
- Kang (7/5): Nice hotel with No facility at all - The location is amazing
Staffs are friendly Its my second stay.
I came back because the room was nice and the location is amazing
However,
The swimming pool was almost impossible to use since it was full of kids and filled with all kind of lessons that it did not have a single lane where adults can swim.
Locker room was horrible.. smelled awful
The gym, its cardio machines were mostly broken and seemed like ages ago since last time it was cleaned.
And the opening hour was 2pm to 9pm🤷♀️
I had to adjust my schedule to fit into its opening hour
You shouldnt say you have a gym and a pool where guest can use
The gym is almost nothing
And the pool is a kids pool just sharing the building.
In addition to that, every day after cleaning some stuffs were not refilled that I had to make a call to get them.
- Hao (10/5): Exceptional - The hotel is located in a beautiful area of Hangzhou with many restaurants and artistic shops and a temple close by. It is just steps away from the Jinghang Canal. The facility is great. The staff are helpful. The breakfast is amazing.
- Chan (8/5): Very good - the location, friendly staff housekeeping seems very busy, not to clean up our plates, teapot etc
- Ugis (9/5): Superb -
- Chow (9/5): this was my second stayed in this hotel. will highly recommend to friends who visit Hangzhou. - Breakfast is excellent. Location - canal is excellent with beautiful landscapes for morning exercise and night lighted up was beautiful. Bathroom glass partition - toilet bowl and shower area no privacy. Should have tinted with on/off film which available in China easily. Currently might suitable for coupled, not suitable for sharing with friend/ relative.
- Tinglan (10/5): 位置優 體驗感受正面。 - 隔音不太好。可以清楚聽到走廊人員走動及大聲開關門的聲音。
淋浴沒有踩腳墊
人員服務很好。因後續採購太遲 需要額時間打包行李, 酒店也是很幫忙的配合延後一些。
房間有點西曬。冷氣要往下調才會啟動。
整體感受非常正面。是會重新拜訪及推薦的酒店
- Ugis (10/5): Exceptional -
- Kristaps (10/5): Exceptional - Almost no English speaking staff
- Emily (10/5): Great stay, really enjoyed it. Not enough time to enjoy the facilities but would come back - Beautiful rooms, great location next to river but far from city centre.. staff was great and the breakfast was amazing Seemed far from Xihu
- Yuan (10/5): Almost perfect - Everything is perfect: the location, staff, and room design. The only problem is the lobby floor is super slippery. And the lighting design for the mirror is terrible. You can not see your make-up at all cause all the shooting lights were from the top.
- Wei (5/5): Passive aggressive customer service at all segments except housekeeping team. Unprofessional team as customer service st - Cleanliness was well maintained despite dated furnishings. Time for refurbishments.
- Soon (3/5): Poor -
- Shiwen (7/5): Good -
- Jifang (10/5): Exceptional - Great place to stay, very clean and quiet, beside the hotel is a very nice riverside walkway. Lots of activities, cafe and tea shops, galleries, music etc. Many things to explore.
- YangChinghan (6/5): - 給運河祈利酒店的一封信
這旅途,是幾年來難得的一次自我放假
身在途中,有期待也有感慨
Dear manager
在杭州朋友推薦祈利酒店之際,網訪了海外旅遊頁上有關京杭運河,西湖等的酒店風景紹介,再從全季,百瑞,四季,Haytt之間,花了好幾天做了評估,布魯斯終於風塵僕僕,在北京出差的行程結束後把自己運來杭州,興致沖沖地入住這樣一個有歷史有風味的紡織廠酒店,運河祈利。
這是多麼地似江南古文裡,乘著風,尋著樹柳與菜餚的味道,遠行訪摯友,既是激動又是感性地短短旅途。坐擁一個歷史風味強烈的紡織廠建築,我想祈利酒店在這藝術與美的優勢,在五星酒店的圈子裡佔了很大的優勢;不再是那種四四方方有氣派無養涵的禮貌建築。同時,稍稍遠離西湖觀光的喧嘩,伴著京杭運河邊的靚與美,祈利酒店像是個讓人可以喘口息,緩緩步伐的好選擇。
在五星酒店與度假酒店的強烈競爭之下,很明顯的祈利除了上面兩點優勢之外,還有價格在700-900之間(不含早餐)的優勢房價,確實這在五星等級裡算是費用較低的,以房價跟酒店外觀照片來評估時,很容易感覺是性價比好的五星酒店,布魯斯就是這樣上鉤的。殘念,既然稱為五星酒店,祈利就必須要有五星酒店的一個態度與服務,所以布魯斯要跟祈利聊的,是祈利在服務的專業性,以及酒店的人性化設計。
<打招呼的原因是我們一起迷路>
從機場搭著出租車來到酒店的路口附近,出租車就先迷路了,因為師傅不知道大門在哪,我也不知啊;一個五星級的酒店,看不出大門在哪,也未見任何引導的服務員,讓客人的出租車從某小門進入,我的第一印象就覺得被騙了。如果是外國人肯定會滿頭霧水。
拉著行李,在吹著寒風的半開放式酒店空間裡,找尋前台,問這位出電梯的客人,問另一位客人的小孩;然後也被反問,文化中心在哪?健身房在哪?看來所有的客人都有相同的疑惑,在哪?住兩晚之後,布魯斯自己才大致明白早餐,健身房,後門的運河小門,前門大堂的位置。
祈利有個非常大的問題是動線的設計與標示。並不是沒有作標示,而是,酒店在設計標示的時候,沒有去考量客人到想法,客人在酒店裡通常會如何移動,會去哪裡,該如何標示,標誌與裝飾品如何區隔,如何規劃空間的運用等等,所以現在酒店裡的客人,在面對這個標示不清處,又非常寬敞的空間,很難理解該往哪個方向走。因為迷路,所以客人互相打個招呼後,就開始問路。
空間尺寸與美裝,花錢買就有了;清楚的動線設計,體察到客人內心的設計,以人性化設計,捨身處地來為客人構思。
<不及格的燈光控制>
入住的房間,有燈泡是閃動,壞的。這證明清理房間之後,房務人員習慣性的不去確認房間的使用狀態,這是不及格的五星管理服務。在下一位客人入住前,確認水壓管線燈泡窗戶搖控器的電池等等,是個基本工作,提前發現問題,而不是等問題發生才解決,況且這也花不了兩分鐘時間。
房間裡燈光控制有5個按鍵分別是房燈,燈槽,壁燈,夜燈,總電源。這五種燈不是很容易理解如何操作,花了將近十分多鐘,我才找出了關「床頂燈」的方法。
<房間空間總是差那麼一點>
啊哈~房間的空間設計,就更能看出這是個學藝不精的五星酒店。厕所与淋浴间对拉的玻璃门,请你们自己在看一眼,是不是門寬跟门框的宽度不和?客人永远要稍微侧著身子进去上厕所或洗澡?这,是讓人享受还是来受折磨?行李架的凹槽位置,巧妙的挡住路口,与墙的厚度不同,走路時容易撞到膝蓋。电动升降帘过于巨大,相当有压迫感。床底下的大地毯,一直没有被摆正过,是歪一边的。抽屜不好拉開。衣櫥門開了之後,又要側身才能走過去....文章長,發表到豆瓣上了。
- Verified traveler (10/5): - 靠近大運河,附近很漂亮
- Verified traveler (10/5): - A unique facility with a different history. Very pleasing
- Yip Hang (10/5): - 我很喜歡這酒店的空間感 整體一進去就感覺非常寧靜 很有設計感和格調 服務也很到位 早上可以看整個酒店的建築設計 晚上的時候可以酒店有特別的燈飾 總體是非常喜歡
- Naomi (4/5): - ロケーション、設備は良いですが、受付、コンシェルジュのクオリティーは素人です。コンシェルジュカウンターにいる若者は、日本語、英語ともに通じず、全くゲストの要望に応えられないばかりか、わからない仕事を後回しにして、ただ待たせるのみ。
部屋で洗面台のガラスコップが滑って割れてしまったら、ゲストの安全を確かめることはせず、コップ代を弁償するよう求められました。スタッフ、マネージャー全て素人です。
- Yujing (10/5): - 房间内还有油漆味,不过服务设施很新。早餐不错
- Junjie (8/5): 有特色的酒店 - 酒店是老厂房改建的,很有味道。订的至尊房,感觉面积小。其他都还不错。
- Filipe (10/5): - Lugar extraordinário!!! Quarto enorme e tudo novo.
- jiayi (10/5): 非常赞的酒店 - 服务特别贴心 然后酒店很漂亮 像艺术馆 下一次还会去住
- Teruo (10/5): 美しく清潔なホテル。再訪したい。 - 歴史的な町並みと美しい運河横にあるこのホテル。古い建物をリノベーションして用いているが、全ての場所が清潔に保たれている。なにより滞在していて一切のストレスを感じないことが素晴らしく評価出来る。朝食の楽しさは格別。鉄道駅や空港からはタクシーを利用する事になるが、特に問題とも感じられない魅力をこのホテルは持っている。
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