Holiday Inn Express & Suites - Southaven Central - Memphis by IHG
Location: 7237 Southcrest Parkway, Southaven, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location:
Located just 12 km from Graceland and with easy access to Stax Museum of American Soul Music and Brown Park, Holiday Inn Express & Suites - Southaven Central - Memphis is the perfect choice for travelers looking to explore the vibrant attractions of the area.
Modern Amenities:
Enjoy a comfortable stay with amenities such as a fitness centre, indoor pool, and free WiFi. The hotel also offers a business centre, luggage storage space, and free private parking for added convenience.
Exceptional Service:
With a 24-hour front desk and a shared lounge, guests can expect top-notch service throughout their stay at Holiday Inn Express & Suites. Book now for a memorable experience in Southaven!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Heated pool
- Lower bathroom sink
- Salt-water pool
- Outdoor furniture
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- Face masks for guests available
- Security alarm
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
Suite, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Wheelchair-width doorways
-
Suite, 1 King Bed
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Wheelchair-width doorways
-
Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Height-adjusted amenities
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Wheelchair-width doorways
-
Suite, 1 King Bed, Accessible (Comm, Accessible Tub)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Height-adjusted amenities
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Wheelchair-width doorways
-
Standard Room
Max Occupancy: 2 (2 Adults)
- Single-room air conditioning for guest accommodation
-
Standard King Room
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Single-room air conditioning for guest accommodation
-
Standard Queen Room with Two Queen Beds
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Single-room air conditioning for guest accommodation
-
King Suite
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Single-room air conditioning for guest accommodation
-
Suite with Two Queen Beds
The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Single-room air conditioning for guest accommodation
-
King Room - Hearing Accessible/Non-Smoking
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Standard Queen Room with Two Queen Beds - Communications Accessible
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Single-room air conditioning for guest accommodation
-
Standard Queen Room with Two Queen Beds - Communications Accessible
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
King Suite - Disability Access
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Standard King Room with Sofa Bed
The double room features a sofa. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Sofa
- Single-room air conditioning for guest accommodation
-
Suite with Two Queen Beds - Communications Access
The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
King Suite - Communication Accessible
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Single-room air conditioning for guest accommodation
- Hearing accessible
Guest Reviews
- John (8/5): -
- Lawandia (9/5): The stay was very good. I would stay here again - The breakfast was great and the staff was very helpful The price could have been a little cheaper. The pool was not in service
- Sherieka (10/5): -
- Newman (8/5): -
- Tara (10/5): -
- dori (7/5): -
- Patrenia (8/5): Very good - Nice room No step by step way to use WI-FI
- John (10/5): Good State other than the concerns with the Front Desk staff who attempted to charge my guest upon c - Climate and cleanliness of the room Front desk, staff appears to be incompetent about payments fully made prior to checking in resulting in them requesting payment upon checkout
- Anna (10/5): -
- Anecia (7/5): Great staff and good location - Staff was great Ants in the room
- SANDRA (9/5): Hôtel d'étape - Hôtel propre avec du personnel souriant et accueillant. Les chambres sont grandes et bien équipées ( sèche-cheveux, micro-onde, réfrigérateur...) il y a aussi une piscine couverte et une laverie Trop de bruit extérieur
- Lynn Jost (9/5): Nice hotel in a good location - Very good location. Room was very good size as was the bathroom. Great hotel for the price. Food was not great but that would not stop us from staying again
- Christine (7/5): -
- Sandra (10/5): Clean, comfortable and great breakfast options. - Room was very clean. Loved the Dove products they provide for guest. I always hate those small bars if soap that most hotels supply. Staff was very friendly. The refrigerator could of been colder.
- Young (7/5): -
- Armstrong (10/5): A nice ,relaxing stay in a clean place. - The rooms were clean and fresh. The place looked nice and welcoming. I did find some rose petals under the sofa bed but did not affect my stay.
- Anfernee (1/5): -
- Patricia (10/5): Over all stay was great - I am a bacon person. I like grits as well. But other than that the breakfast was okay More variety of breakfast meat
- Fortune (10/5): -
- Aarolyn (10/5): -
- Ineka (10/5): - The room was clean
- Jacquelyn (5/5): My family have stayed here before and room was cleaned daily disappointed about the room cleaning. - Did not eat breakfast They did not clean our room daily and we wasn’t notified that they don’t clean rooms daily. This should have been told to us at check in.
- Katarshish (10/5): -
- Robert (10/5): I really enjoyed my stay. Definitely will visit again. - Very clean. Relaxing atmosphere.courteous staff. N/A
- Priscilla (4/5): -
- Shari (10/5): -
- Debra (10/5): Sherry (the manager)was so warm and welcoming, very professional. She took care of all our needs. - Breakfast was good, and the location was excellent. Everything was within minutes from the hotel. The furthest attraction we went to was 25 minutes away.
- Katherine (10/5): -
- james (10/5): - I enjoyed my stay...breakfast was good.....always stay here when im intown
- Linda (10/5): Great place to stay when I have a love one in the Hosiptal!! - It was close to the Hosiptal where my husband is in ICU.. Nice Place!! Nothing
- Autumn (9/5): -
- Margaret (10/5): Best hotel I’ve ever stayed in, so clean and well appointed. Loved large room. - As expected for hotel breakfast Nothing perfect
- Jada (9/5): - Cleanliness and comfortable beds! Keep it up!
- Prestiga (4/5): - This is our 3rd stay at the property. This year the facility wasn’t top tier as our last 2 experiences Housekeeping did not leave towels. To get towels we had to bring down our used towel to receive clean towels. One night we were told that they did not have any clean towels available
- Terry (10/5): Great Location - Breakfast was good.
- MyKayla (10/5): -
- Jennifer (10/5): -
- LaFaye (10/5): -
- Ashley (10/5): - Great breakfast - clean room.
- Tashekia (10/5): -
- Rickett (9/5): -
- Mary (10/5): -
- Myesha (6/5): It was okay could’ve been extremely better if the rooms was checked like they should be on a daily. - I liked the spacious room and the beds were comfortable. I do not like how the breakfast was different from any other time. The bacon was hard and the eggs had a different brand of cheese in it that made it taste very different and I did not like that. Also I did not like the fact that in the restroom the shower did not work neither was I able to plug the sink In the restroom the water just kept running out.
- Leggett (7/5): -
- Warren (8/5): -
- Kelly (7/5): - Great location .. facilities were clean and well equipped...breakfast was hot clean and exceptionally delicious. The front desk staff was very uninviting .... very non customer service...both in the evening and morning shifts
- Demetrice (1/5): Not satisfied! - Bed was ok Nosey guest could not rest
- Mary (9/5): -
- Latoya (9/5): - Clean facility Breakfast options
- Latonya (10/5): My stay was amazing - It was nice and clean N/A
- Williams (9/5): -
- kelvin bateaste (10/5): -
- Ronishia (10/5): -
- Latasha (9/5): -
- Leandro Rodrigo (10/5): Good location and clean place - Very good for a quick trip. Nice staff Both days on the breakfast didn’t had bacon
- James (10/5): AAA - Clean and personnel was very courteous and helpful AAAA
- Lydia (9/5): Will stay there again. - Great shower. Good location but it was raining so could not walk around. We were on the 3rd floor. Noisy guests in the room above us.
- Demetria (8/5): Great overall, I just did not like the fact I was able to hear people over me. - The location The fact I can hear the people above me.
- GracedGirls (10/5): Customer Service Made the Stay! - The EXCEPTIONAL care of particular person made this stay incredible…her name is Cherie!!! She initially gave my husband a room at the end of the hall, but when she saw me helping my mom walk, she immediately asked if we wanted a room closer to the elevator. Cherie did this before I even asked!! Next, we realized there was no freezer in the room. My mom is an insulin-dependent diabetic and her freezer packs had thawed. I went downstairs to ask if there was any way to freeze the packs. Cherie took the packs, put them in a bag with our room number, and placed them in the freezer. She is a gem and outstanding asset to this hotel!
- sara (7/5): -
- ModernWanderers (8/5): Staff could use an upgrade! But the hotel itself was great :) - I always stay in Southaven when I have an early morning flight out of Memphis and have been in Mississippi for work. This time, however, I accidentally booked the wrong HIE hotel! Upon arrival, everything looked very different/unfamiliar to me and I was a bit confused. Turns out there are two HIE within a mile of each other and I’ve always stayed at the other one……woops! Unfortunately, service at check-in here was basically nonexistent, and I appeared to be interrupting the young girl who was on her phone and sitting in the breakfast area when I arrived. I had all my luggage with me and she asked me why I was there … um … I’m checking in? She was completely unhelpful and I had to even ask all the usual suspect questions: breakfast, checkout time, and even how to get to my room! She didn’t once smile or make me feel welcome. In good news, I had a great room, the hotel was in walking distance to a supermarket and some restaurants, and everything was super clean and seemed quite new. Lots of space in my room and it was definitely very quiet (I slept very well!) — except perhaps the very, very creaky floors! I could hear the guests moving about above me… Free parking, extra large parking spaces, and a business center with printer were all bonuses … except the computers were “down“ when I went to print something … the elevators were also exceptionally slow, so I ended up taking the stairs each time. I was very impressed with the large, well equipped gym, and the indoor pool also looked well kept. I used the guest laundry, which was very handy ($3 wash, $2.50 dryer) — note you will need cash and can get quarters for the machines from the front desk (though me asking for them was definitely a hassle for the girl at the front……). Really not impressed with the staff here (check-out was almost as unfriendly as check-in and in the evening, when I went downstairs to get something, there were no staff to be found … a line of confused and slightly agitated guests was in the lobby waiting to check-in) . Everything else was good!
- Krystal (6/5): -
- Jeremy (10/5): -
- Jason (10/5): Between the staff, comfy beds and yummy breakfast, I was happy I chose to stay here. - It was very clean and the beds so soft! Nothing at all
- Brittany (10/5): -
- Anteezia (10/5): - Very well cleaned and nice . Everything was exceptional
- Joan (10/5): -
- Thomas (9/5): Clean, convenient and comfortable stay. - Had an early flight and did get to enjoy the breakfast. No downside.
- Ricky (10/5): -
- Shirley (10/5): - Would stay again very good breakfast, clean and some restaurant around it that stay open 24 hours I was charged twice with them and booking . Com it was a mixed up some where but booking is going to refund my money
- Amberia (10/5): -
- Jeanette (10/5): - Great place to stay!
- Rhines (10/5): -
- 148angiek (10/5): Wonderful stay for almost two weeks!! - Absolutely wonderful staff! Very clean and nice hotel 10/10 recommend!!!! Great free breakfast!! Clean pool! Great workout facility
- Lumba (10/5): -
- Deandrea (10/5): - loved it
- Lorrie (10/5): -
- Bert (2/5): - Arrived. Parking lot blocked by Semi Tractor Trailer for west exit of parking lot. I was pulling a car trailer and had to drive over curb to get turned around Receptionist indicated that Semi driver had special authorization to park there. Went to front desk and checked in. Room key did not work on assigned room. After returning to front desk and reprogramming key,I went back to the room. Room was not clean, bottles of beer sitting on floor. Bedding and bathroom not cleaned or serviced. Returned to front desk. Clerk apologized for messy room and assigned me a different room. Went to that room and keys would not work. Again returned to front desk and receptionist reprogrammed the keys for the new room. I have stayed at this location before. Never experienced this poor of service on previous visit. Definitely, will not return.
- Kelly (10/5): - Staff was wonderful. Breakfast was good. Good value! Location was a bit hard to find at first.
- mika (3/5): -
- Lillian (10/5): - Friendly staff.
- Katrisa (6/5): - Couldn’t really sleep due to all of the banging. The beds were really comfortable the housekeepers and the lady that put out the breakfast were the best staff members. The floor was wet with no caution sign so I slipped.
- MARK (8/5): - I would stay here again
- Roque (10/5): - Great staff and very helpful
- Johnathan (9/5): -
- Jaime (10/5): - Very quiet and ac gets very cold lol
- Linda (7/5): Clean and quiet - When you first enter the hotel the air freshener sent was great The elevators had some kind of oil smell
- Larry (8/5): - Breakfast offerings were very good. Staff was friendly. The elevator had a sickening oily smell. The room above us had noisy creaking floor boards. The refrigerator in our room was turned off, I assume by the staff as instructed, and took a day to get cold. It also had no freezer compartment. The free coffee machines were an excellent idea.
- Davina (6/5): - Property was in a great location. Near shopping and dining options. Hotel was clean. My only disappointment was the breakfast. It was ok.
- Courtney (9/5): -
- Melissa (10/5): -
- Carletha & brandon (10/5): Beautiful and we will return love the front desk clerk she did an amazing job❤️ - This hotel is 10 stars. Everything was so nice, clean, and new. We were in town due to a family emergency. We stayed here one night and didn't want to leave. Everything is beautiful; this hotel rocks! Nothing bad to say at all
- Balz (9/5): Had room for your family. Just the prices was crazy. - Family said it was the best they ate from hotel in a min. Prices
- Samantha (8/5): - The ladies at the front desk were very nice, only thing I could complain about it the walls were pretty dirty in the room. But other than that, I’d stay again for sure. Good breakfast, nice staff, well worth it. Thank you!!!
- Kathy (6/5): - The property was nice but repairs are needed. My AC was leaking and the doors are unusually heavy. The faucet in the bathtub dripped and the toilet was not properly secured to the floor.
- Broyles (10/5): -
- Diana (8/5): - The room was clean. Only thing I didn't like was the smell on the elevators.
- Yolanda (7/5): -
- Sheldon J. (10/5): - Awesome breakfast
- Jennifer (10/5): - Very easy to find and easy check in
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