Hampton Inn & Suites Yonkers - Westchester
Location: 559 Tuckahoe Rd, Yonkers, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Hampton Inn & Suites Yonkers - Westchester offers an indoor pool and fitness center for guests to unwind and stay active during their stay. The 24-hour front desk ensures your needs are met promptly, while the daily hot breakfast sets a delicious start to your day.
Modern Comforts
Each room is equipped with a flat-screen TV, refrigerator, and coffee maker, providing the ultimate convenience and relaxation for guests. Free WiFi and on-site parking add to the seamless experience at this hotel.
Convenient Location
Located in Yonkers, this property is close to popular attractions like The Bronx Zoo and NY Botanical Gardens. With easy access to Legoland Discovery Center Westchester and Sarah Lawrence College, Hampton Inn & Suites Yonkers is the perfect choice for your stay. Book now for an unforgettable experience!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Thermometers for guests provided by property
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Secured parking
- Swimming nearby
- Electric bicycle charging station
Rooms Available
-
Room, 1 King Bed, Non Smoking, Refrigerator
1 King Bed
374 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
513 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, desk, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)
1 King Bed
590 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, desk, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Studio, 1 King Bed, Accessible, Bathtub
1 King Bed
374 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, desk, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Room, 1 King Bed, Accessible, Roll In Shower
1 King Bed
537 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Room, 1 King Bed, Non Smoking, Refrigerator
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Desk and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Room, 1 King Bed, Non Smoking (Drinks & Snacks)
1 King Bed
439 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Room, 1 King Bed, Accessible, Non Smoking (Hearing)
1 King Bed
374 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator
1 King Bed and 1 Double Sofa Bed
439 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, desk, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Room, 1 King Bed w/ sofabed, Accessible, (Hearing)
1 King Bed
374 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, desk, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Studio, 1 King Bed, Accessible, Non Smoking (Hearing)
1 King Bed
513 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, desk, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Closed captioned TV
-
Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
This room features a coffee maker, refrigerator and flat-screen cable TV.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
- Cots
-
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
This room features a coffee maker, refrigerator and flat-screen cable TV.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
- Cots
-
King Studio Suite - Non Smoking
This studio suite features a sofa bed, refrigerator and flat-screen cable TV.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
- Cots
-
King Studio Suite - Mobility Access/Non-Smoking
This studio suite features a coffee maker, refrigerator and flat-screen cable TV.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
- Cots
-
King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking
This suite features a sofa bed, refrigerator and flat-screen cable TV.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
- Cots
-
Executive King Room - Non-Smoking
This room features a coffee maker, refrigerator and flat-screen cable TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
- Cots
-
King Room - Mobility Access/Non-Smoking
This room features a coffee maker, refrigerator and flat-screen cable TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
- Cots
-
King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
This room features a coffee maker, refrigerator and flat-screen cable TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
- Cots
-
King Room with Sofa Bed - Non-Smoking
This room features a sofa bed, coffee maker, refrigerator and flat-screen cable TV.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
- Sofa bed
- Cots
-
Queen Room with Two Queen Beds - Non-Smoking
This room features a coffee maker, refrigerator and flat-screen cable TV.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
- Cots
-
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
This suite features a coffee maker, refrigerator and flat-screen cable TV.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
- Cots
Guest Reviews
- Rios (9/5): -
- James (10/5): -
- Cornell (9/5): -
- Maria Mercedes (9/5): -
- Astrid (9/5): Overall, it was a very good experience and we enjoyed our stay. - The room was clean and spacious and The king bed was very comfortable. The breakfast was great and plentiful. Also, having coffee available 24/7 was a nice treat and close, safe parking was appreciated. unfortunately, the sofa bed was not. The sofa bed mattress was extremely uncomfortable. My son ended up sleeping on top of the sofa and also used the ottoman to try to make a bed. It was not a good night’s rest for him. Now we know to ask for a room with two queen beds.
- Marianne (9/5): Clean and modern hotel with very comfortable beds. - Very clean and modern.
- Berge (10/5): - Large comfortable room. Good breakfast. Efficient service. No EV charger
- Jennifer (7/5): -
- VanneValencia (9/5): Muy cómodo para pasar la noche y descansar - Está muy bien ubicado todo muy bien
- Alison (8/5): The hotel met my expectations. - Great location!
- Guest (7/5): -
- Deirdre (9/5): -
- Junious (9/5): - The staff was very friendly and courteous and the facility fit our needs in terms of proximity to where we had to go. Nothing come to mind.
- Kevin (8/5): -
- Robert (5/5): I a having to cut my business trip short to fly home because of this situation - The hotel is standard, as expected I left a very important medication in the room refrigerator that had to be frozen. I forgot to take it when I checked out and NO ONE could ever locate it.
- Gina (10/5): -
- Kapila (9/5): Enjoyed the stay with family. - Nice clean room with all the required amenities. Nice location with ample parking. Friendly and helpful staff. Did not like that the bath room did not have a ventilation fan, and the bathroom door could not be locked for privacy.
- Carmen (10/5): - Close proximity and walking distance to local retail. Lack of microwave and in the room.
- David (10/5): -
- Ann (5/5): -
- Charles (10/5): -
- Hayes (10/5): This was a great place to stay - They were on top of what I needed There was trash on the floor near the elevator every morning
- Stela (9/5): Friendly staff and good breakfast - Location, comfort and cleanliness
- Yrcania (7/5): - El A/C tenía un ruido, el parqueo no es gratis aunque lo ofertan, te cargan 15 dorales por dia. Él lavabo del baño estaba defectuoso no drenada bien.
- Aaron (10/5): -
- Patricia (9/5): Very comfortable - The breakfast and location Pool too small
- Alonzo (10/5): -
- Nicholas (4/5): It was not very comfortable but the breakfast was nice. - It is nicely situated in the center of Yonkers. The room was not that clean, bedding had stains, we found some used underwear in the closet and the beds are broken with the springs poking into your back when you sleep.
- Gerard (1/5): Not recommended, stay away from this place. - Location Horrible service, in 4 days they never do room service. I reported every day but they don’t care about customers.
- Tiffany (10/5): -
- Leeann (8/5): - Spacious and upgraded. A microwave in the room would be nice.
- Ideraldo (10/5): -
- Lester (10/5): - Thanks
- Devin (9/5): - Zandora at the front desk was outstanding and took good care of my family who were in town for a memorial.
- Evans (8/5): - Friendly staff
- Cheryl (10/5): Very nice/comfy! - Beautifully clean, well maintained spacious room. Fruendly staff!!! No microwave.
- Olakojo (9/5): -
- Jeffrey (10/5): - Everything was perfect.
- James (8/5): - Cleanliness, location close to friends, pool and comfortable beds Breakfast was mediocre. No yogurt the second day and the hot choices were highly caloric.
- Lester (7/5): - Location
- Lonfo (10/5): -
- Salah (1/5): -
- Arina (10/5): - It was clean and nice, easy to find parking even though we arrived late. Breakfast was not bad either.
- Cornell (10/5): -
- Meghan (9/5): Comfy and cozy - Comfy and nice. Very friendly and helpful staff. The room was warm on a very cold night but would be nice to have an extra thicker blanket. Breakfast was exceptional! The one thing I didn't like about the room is that the bathroom has a sliding barn door which leaves an open space and doesn't close tightly. Would like more privacy in the bathroom.
- Gayle (8/5): -
- Devika (7/5): -
- JUAN JOSE (9/5): -
- Ezgi (10/5): -
- Renu (8/5): overall it was good - Breakfast was good, but adding some vegetarian options would have been great. I found that the cleanliness was slightly off.
- Ellen (7/5): -
- Engracia (9/5): -
- Kennedy (7/5): Overall, we enjoyed our stay and the convenience of the location to the City. - The room, access to laundry room, and fulfilling breakfast. I noticed some breakfast spilled in front of the elevator on the ground floor and took a day to clean. Also, a guide to direct the guests during an emergency as when the fire alarm was set off.
- LORRAINE (1/5): Fair to fine - Good. 1). Hotel overcharged me. Manager said cost was $187.00. $50 would be refunded to me - still awaiting 50 refund. 2). Dining room and lobby had distinct wet dog / dog go to bathroom smell. I told the manager about it. Dog smell over-powered taste and smell of food.
- Jose (8/5): -
- LYNNETTE (10/5): Fantastic - Modern appearance and cleanliness
- Sandra (10/5): -
- Ting Ting (9/5): -
- Thomas (6/5): - room was too small and price too high,
- Ronald (10/5): -
- Jose (9/5): My stay was great nice, relaxing above all - Clean nice and isolated from lots of people
- IreneF605 (10/5): Great Hotel for Weekend with Family - I just returned home from a weekend at this Hampton Inn in Yonkers. It was a trip to visit Family and thanks to the Staff working there it was a very successful trip. Prior to my booking my room here I called and spoke to Jenny and she was very helpful in explaining the rooms to me. I wanted a spacious room in case my husband’s grandson decided to sleep over which he did. I booked the room and the day before I arrived I spoke to Jenny and requested an upgrade to their largest room, the King Studio Suite and she put my request on the reservation and told me to call the next day. I called the day of my arrival and Zandorra gave me the upgrade. The room was amazing and perfect to have our family visit. I checked in and Travis was so helpful and pleasant. I got to meet all three throughout our 3 night stay there and they were always polite and friendly and helpful. I highly recommend this hotel.
- Toitoi2017 (8/5): Short vacation - The location was good staff was nice and pleasant facility was very clean The cookies were to hard
- Ashley (6/5): -
- Guadalupe (10/5): -
- Sandra (8/5): We will use this facility again when we travel to the NY area. Never disappointed with a Hampton Inn - Hampton Inn breakfasts are ALWAYS great and this one was no exception! We really appreciated the hot meal and constant coffee! The room was very clean and took care of all our basic needs comfortably. ( I did notice that the closet didn’t contain the cotton blanket option that most do. The coverlet at mostHampton Inns is a bit heavy and warm for me and I do like the option of a cooler covering) The staff was exceptionally nice and accommodating. They were eager to help and offered dining suggestions when asked. We liked them all - no complaints!
- Émilie (9/5): -
- Hayley (10/5): -
- Genci (3/5): Disappointed - Simple and cold Dirty and noise coming from rooms around
- traveler4136 (4/5): It's a NO for me. - I travel to the NYC-area about 3x per year for leisure. Have stayed in several Hilton properties on the city outskirts for years - this one was easily the most disappointing. Check-in via the Hilton app did not fully work. I still needed to "visit the front desk" to "provide ID" which turned out to be the actual check-in process, not just a verification of ID. Either offer the convenience of app check-in or don't. I did message the hotel on the app chat while I was en route, questioning why my app check-in couldn't be completed, but never received a response during my stay - or ever. Hotel does not look or feel "brand new." It feels generic and typical with very limited added touches. Exterior lighting, especially at the turn-in for the parking lot is hugely lacking. I would not feel safe alone in the parking lot. The hotel shuttle has not operated since COVID times - so be prepared to pay for an Uber/Lyft if traveling to the train station from the hotel (<$20 one way for the cheapest option/non peak time). The Tuckahoe station does not have parking and the station itself is eerie at night. I would not utilize this station again if traveling after dark. There is nowhere safe or secure to wait for your Uber/Lyft to bring you back to your hotel. Hotel walls are paper thin. Sleeping was difficult because I could hear EVERYTHING in the rooms around me. I'm not talking about yelling or loud noises -- a simple cough, clearly knowing what people were watching on their TVs, the unlocking of room doors...everything. A nearby room had their fire detector beeping 24/7 for the length of my stay. We talked to the family in the room who said the hotel tried to "fix" the issue on the first night by simply removing the battery for the night (safety hazard??). The hotel "engineer" did not speak English so he didn't seem to understand the issue. Front desk claimed to not have batteries. My biggest gripe was breakfast. Yes, some of us do choose Hampton because of breakfast convenience so I feel this is an important aspect to mention. Holy MOLY... the workers in that nook are mean. I'm sorry, I know the job is not glamorous but these women visibly do not want to be there and despise the hotel guests. I attempted breakfast twice, both times were at LEAST an hour prior to breakfast's end time (which doesn't matter because they close the doors early anyway) and both times were horrible. The first day, the oatmeal, hardboiled eggs, toast and regular coffee were all empty - to the point you could tell guests had been SCRAPING the oatmeal kettle. Surely, with an hour left, these would be replenished? Nope. I settled for cold eggs and the last box of Raisin Bran - and got the last splash of milk left. A kitchen worker stood guard at the "hot food" (eggs) at all times -- at first I thought it was to help in some way, but soon realized this was her way of ensuring people did not take too much. Literally rationing our food with her glaring gaze. The next day I succumbed to the lack of food again and decided to try and make a waffle. The batter container for both flavors was empty. (At this point I feel like this has to be a joke!) When asked to refill the container, the kitchen worker came out with a pitcher of batter (enough for one waffle) and did not refill the container. A woman next to me was having trouble with her waffle sticking to the machine (this kept happening for everyone I saw). I KNOW that Hamptons usually provide non-stick spray alongside the machine. I inquired about the spray and the kitchen worker claimed to not know what I was talking about. I pointed to the pile of burnt/unusable waffles building up alongside the machine -- proof that everyone was just discarding their waffles. She finally went into the kitchen and came out two seconds later magically holding the spray -- HOWEVER she would not allow ANYONE to touch it and insisted she spray the machines herself! Literally gatekeeping the stupid $1.50 spray. By the time my waffle was done, the additional food options were wiped out once again. No yogurt, one cereal, no eggs, etc. I have never heard so many guests upset/complaining. When the kitchen worker shut the doors early, people were knocking trying to get in, as breakfast time was still in session according to their timeframe, which I verified at the front desk. Aside from all that, there was NOWHERE to sit for breakfast. They have 2-3 tables and a couple random decor chairs not conducive for eating a waffle on. Trash was overflowing in the one tiny receptacle. It was like they wanted to say they offer breakfast, but don't actually want people to come. There are so many more convenient and similar price-point hotels in the area and surrounding NYC... do not settle for a stay where people make you feel like an inconvenience to them! These are easy fixes though, and I hope this property focuses a bit more on their customer service approaches.
- Godson (10/5): -
- Garfield (8/5): - Coffee and hot chocolate
- Silvia (9/5): -
- Trey (7/5): -
- Chevallet (3/5): It was okay. - The breakfast was okay. The beds were comfortable. I liked the display of the name on the TV upon entering the room. The heater was broken and we could not be moved to another room.
- Yuting (10/5): -
- Emmanuel (8/5): - The breakfast and the pool Roaches in the bathroom
- Lana (8/5): Nice staff, clean, good for once night sleep. Some bedding missing. - Staff was very accommodating. Placed us in a very quiet room. Helped to scout for sofa bed sheets (see below). The sofa bed did not have bedding. We were told it is first come first sere which is ridiculous as we booked three sleeping spaces. Staff gave us some membership points as compensation.
- Yikouin (8/5): We like it and we will comeback in another time. - Our staying was good but the problem was the pool wasn't available for my chids . We enjoy the time and the breakfast .
- jperez (8/5): - I like that the rooms are always clean. I like the availability of parking. I couldn't find anything I didn't like with my experience staying there.
- Vaniere (8/5): -
- Kendric (7/5): -
- Tyler (10/5): Good stay - The room was clean and large staff were friendly Nothing really
- patrickcY6458ON (4/5): I will not stay here again - We checked in on Christmas Day for a two-night stay. We arrived at 1:35 p.m. and asked about early check-in. We were told that our room was ready, but that we would have to pay an early check-in fee. If we waited 25 minutes, there would be no fee. I stay at many hotels each year and have never encountered this practice. I declined purely on principle and left. While the hotel itself is nice, this felt like a money grab and demonstrated a lack of customer-friendly service. In addition, there was a sign stating that the pool would be closed for the entire Christmas stay. I later got a text asking how my stay was. I asked about this policy and was told that this is not a Hilton or Hampton policy, but rather a policy of the individual property.
- S7786AM_ (2/5): horrible customer service - horrible treatment towards active duty service members. id gotten off a flight and came to the hampton around 7:00 am but the day before i reserved a check in at 3:00 pm. showed up early in hopes to get into a room and rest but was denied entry or even service to a room. customer service was horrible even as i gave them my DOD ID.
- Lancel (10/5): Great place - Clean
- Mathew (10/5): -
- Maurice (10/5): -
- Irayda (9/5): -
- magdalena (8/5): Great - Pool breakfast room Pool closes early
- Anne (8/5): Woukd stay again and bring a pillow - convenient pillows were not great, room was a bit spartan. Could also hear noise from room above
- Leroy (9/5): -
- Jose (9/5): -
- Cornell (7/5): -
- Alexis (7/5): -
- Michael (4/5): Good hotel, until your room is unlucky room - It’s s good hotel overall If you end up getting a room with front door draft you can even hear, they won’t give you another room, instead they will suggest to put a towel under the door 🤦♂️
- kevinkorell (10/5): Nice stay in Yonkers - As a Hilton Honors Diamond member I enjoy staying at different properties across the Hilton portfolio when I visit a particular area. This visit to the Westchester County area I decided to choose this hotel. I travel extensively by train. Although this hotel is in Yonkers, it is not near downtown Yonkers or its train station. I found it easier to take the Harlem Line to Tuckahoe, where I used Uber car to this hotel. The building is set back from the main road, which keeps much of the outside noise level down. The hotel was in decent shape, bright and inviting. Staff was friendly. I had checked in via the app the day before arrival and chose my room, so it was easy to access by Digital Key. The room was ample sided for my belongings. No issues with WiFi, TV, nor climate control. Bathroom had plenty space to put down toiletries, and no shortage of hot water. In the morning, breakfast was what one would expect from a Hampton Inn, with a diverse choice of quick food like eggs or breakfast meats. This place does come recommended if considering places in the area.
- Kerry (9/5): Good facilities; friendly staff. - Zandora was very helpful and welcoming on check-in. Room spacious and comfortable. Availability of both a pool and workout room was great. Walkable to various food options. Breakfast variety could have been less carbohydrate-heavy. Would have appreciated Dark Roast coffee in addition to light.
- Paul (6/5): - Staff was hospitable and friendly. No frills in the room. Empty fridge, no coffee maker, no note pads and pen. Bed was not properly made - mattress sheet kept rolling up in the corner. The room felt unlively.
- Haoyang (9/5): Great as expected - Location, Space Breakfast Egg can be a bit better
Photos
