Hilton Garden Inn Hong Kong Mongkok
Location: 2 Soy Street Mongkok, Kowloon , Hong Kong, hk
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location in Vibrant Mongkok District
Modern Meeting Facilities for Events
Delicious Fusion Cuisine at On-Site Restaurant
Experience the vibrant heart of Hong Kong at Hilton Garden Inn Hong Kong Mongkok. Located just minutes away from popular shopping areas, our hotel offers modern meeting facilities and banquet halls perfect for any event. Whether it's a wedding, social gathering, or conference, our advanced amenities cater to all your needs. After a productive day, indulge in a culinary journey at our on-site restaurant, serving a delightful mix of Western and Chinese dishes. Book your stay now and make unforgettable memories at Hilton Garden Inn Hong Kong Mongkok.
Important Information
The rooftop swimming pool open from 01 June 2026 - 31 October 2026 inclusive, For more detail, please contact hotel for more details.Swimming pool: Closed from Tue, May 12, 2026 until Sun, May 31, 2026
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby outdoor pool
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Exercise/lap pool
- Swimming nearby
- Rooftop garden
Rooms Available
-
Deluxe Twin Room with Harbor View
Offering harbor views of Hong Kong, the room comes with a spacious desk with ergonomic chair, 40-inch LCD TV, WiFi access, minifridge, adjustable air conditioning, coffee/tea making facilities and ironing facilities.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Privacy curtain
-
Deluxe Suite, 1 King Bed
1 King Bed
581-sq-foot room with harbor views
Layout - Living room and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, slippers, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, fresh towels every 3 days, fresh bed sheets every 3 days
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Twin Room with Garden View - High Floor
Room offers a work desk with ergonomic chair, a 40-inch LCD TV and WiFi access. Minifridge, adjustable air conditioning, coffee/tea making facilities and ironing facilities are available.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Privacy curtain
-
Junior Suite, 1 King Bed
1 King Bed
323-sq-foot room with harbor views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, fresh towels every 3 days, fresh bed sheets every 3 days
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
King Room with Garden View
Room offers a work desk with ergonomic chair, a 40-inch LCD TV and WiFi access. Minifridge, adjustable air conditioning and ironing facilities are provided.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Privacy curtain
-
Deluxe King Room with Garden View
Room offers a spacious work desk with ergonomic chair, a 40-inch LCD TV, WiFi access, mini fridge, adjustable air conditioning, coffee/tea making facilities and ironing facilities.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Privacy curtain
-
Deluxe King Room with Harbor View
Offering harbor views of Hong Kong, room offers a spacious desk with ergonomic chair, a 40-inch LCD TV, WiFi access, minifridge, adjustable air conditioning, coffee/tea making facilities and ironing facilities.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Privacy curtain
-
King Junior Suite with Harbor View
Room offers a separate living area with a sofa bed, a spacious desk with ergonomic chair, a 40-inch LCD TV, WiFi access, minifridge, adjustable air conditioning and ironing facilities.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Privacy curtain
-
King Room with Garden View - High Floor
Room offers a work desk with ergonomic chair, a 40-inch LCD TV, WiFi access, minifridge, adjustable air conditioning, coffee/tea making facilities and ironing facilities.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Privacy curtain
-
King Room with Garden View - Mobility Access
Offering the latest in technology and ergonomic comfort, the room comes with roll-in bathroom and lowered sink. Also includes lowered closet shelves and closet rod, spacious work desk with ergonomic chair, 40-inch flat-screen TV, WiFi access, minifridge, adjustable air conditioning, coffee/tea making facilities and ironing facilities.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Privacy curtain
-
Twin Room with Garden View
Room offers a desk with ergonomic chair, 40-inch LCD TV, WiFi access, minifridge, adjustable air conditioning, coffee/tea making facilities and ironing facilities.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Privacy curtain
Guest Reviews
- Heikki (8/5): - Nice and clean hotel with friendly staff. Breakfast is not worth it.
- gigi (7/5): Good - Good Good
- Pushpalata (4/5): Disappointed with lack of services for business travelers. - The hotel is not suitable for business travelers.
- Tomoki (8/5): -
- Explorer57601822260 (10/5): Very enjoyable stay! - My family and I have a great stay at the Hilton Garden Inn. The location is great for shopping and walking around Kowloon. The rooms were very clean and well maintained. The shower was especially nice, with strong pressure and hot water. The staff was friendly and attentive to our needs.
- VALENTYNA (10/5): Однозначно рекомендую. - Розташування поряд з метро, автобусами. Звукоізоляція хороша. За тиждень перебування не чули сусідів зовсім. Прибирання , заміна рушників, вода кожен день, заміна білизни через день. Прибирання якісне. Кондиціонер потужний. Сніданки дуже хороші, вибір великий, європейська та китайська кухня. Персонал уважний, сервіс не нав"язливий. Шкода, що басейн був на ремонті. нічого
- Renato (10/5): -
- jajavalB (10/5): Hotel near tge park, walking distance to Natha Rd, near night market - It's 20 floor building with rooftop swimming pool , which opens seasonally. The checkin process is a bit delay dueto only 3 lanes fpr customers so it's no privileges ,dvdn I am gold mrmber .However, staffs tried to do their best services. At first checkin( did online checkin in advance) ,it's still slow ; however, I was welvpmed with drinks and snacks from front counter. There are 30 guest rooms per floor with view of the city. Hotel breakfast buffet is ok for local and western styles . Locstion is not so good,if you travel by public transportation, quite far from,busstops, MTR stations.However the neighbors are quite budy for seafood fresh market, frrsh fruit night market.
- Suk Yee (10/5): -
- Wenrong (5/5): - 位置， 服务不够以人为本， 生硬照搬制度。明明在不会给酒店造成损失的情况下，也不肯给予客户方便
- Georgia (10/5): Clean, rooms and friendly staff! - Clean, nice environment, good for getting around. We booked this last minute as our accommodation fell through last minute. Great stay!
- Thomas (5/5): Laut und schlechte Gegend - Bett war gut, Ausblick Pool zu ohne Ankündigung. Laut. Schallisoliert ist anders. Lage doch ungünstig. Autobahn und schlechte Gegend. Sah anders aus auf den Bildern.
- wanye (8/5): - Reasonable price
- pooky34 (10/5): Reasonable hotel close to Mongkok - As a Hilton Honors member, I visit many Hilton properties and have certain level of expectations. The service level at Hilton Garden Inn Hong Kong Mongkok was beyond my expectations and I'm glad I chose this hotel. Everyone I met was helpful and I would like to especially thank Ben at the front desk for accommodating my requests. The location worked well for me and the hotel was close enough to restaurants, cafes and shops in Mongkok.
- taoj99 (10/5): Home away from Home! - Excellent services as always in this hotel! The staff are very friendly and professional to meet my needs. The front desk manager Emily has taken very good care of me since last year when I returned to Hong Kong.
- Eric Antonio H (9/5): -
- Bernhard (10/5): - i forgot a piece of clothing, and the hilton team went the extra mile to inform me and i was able to recover it.
- LoveTravel787070 (4/5): Not great - A stay doesn't start well when on arrival the concierge lets the door close in your face as opposed to holding it open. -Check in was busy which is fine, but when I was next the guest in front of me called across three of her other family members waiting in different lines - which is arrogant and not discouraged by staff. -The rooms are freezing or stuffy, I went to reception to ask for some help with the A/C and the response was to turn it off. "Making it right. Guaranteed" doesn't seem to follow through from the promise. -The gym stinks. That said, the guy who finally checked me in was very nice and it appears the cleaners do their job.
- Jacques (8/5): -
- Ben (6/5): -
- 524jonn (10/5): Mongkok it is! - Our 21-night stay at the Hilton Garden Inn Hong Kong Mongkok was outstanding and truly changed how we experience Hong Kong. The staff were the highlight and made the hotel feel like home. From the moment we arrived, Michael (glasses) at the front desk welcomed us warmly, remembered us throughout our stay, and checked in on how we were doing. Anthony and Emily were equally wonderful, always ready with directions, restaurant suggestions, and help with anything we needed, handling every request with genuine kindness and patience. Mongkok was the perfect base, with the MTR, endless food options, and shopping from luxury stores to lively street markets all within a short walk. We finally tried Hong Kong–style French toast, which locals call “evil” because it is so indulgent, and there is a Michelin star dim sum restaurant about 10 minutes from the hotel. There is also a convenient airport bus on nearby Nathan Road if you are traveling light. We loved our stay so much that we are already planning to return this October 2026.
- Hon-wah (10/5): -
- Curious36097743234 (10/5): We are having an amazing time in Hong Kong. Staying at Hilton Garden Inn Mong Kok - excellent customer service by Kate - We are having an amazing time in Hong Kong. Staying at Hilton Garden Inn Mong Kok was a great decision as it is very close to the train station All the staff have been very helpful and in particular I would like to give my sincere things to Kate, who very patiently guided us how to get to Victoria Peak. Thank you Kate for your amazing smiling service with a very professional attitude, thank you Subhashni
- jcmchu (10/5): The best service and centrally located if you visit Hong Kong - This is the ONLY place I stay in Hong Kong. Not only for me but my family as well. I have been staying here on and off when I am in Hong Kong for the past couple of years. Now My sister has to stay in Hong Kong and of course I recommend her to stay there. The reason, the best service you can find and Anthony and his team take excellent service to his guests, nothing is too small to request, and they will try their best to fulfill it. On top of this is the location, right in the center of Mongkok where you can find everything within walking distance. So if you are in Hong Kong, make sure you let Anthony know that I send you.
- Marcelo (10/5): muy buena y relajante - la hubicacion es muy chica la habitacion
- Jacques (10/5): -
- Jacques (10/5): -
- Helene (8/5): -
- burcel (8/5): Comfy room, great sleep, but don't rely on the hotel for an early coffee run - Stayed 2 nights during a business trip. Location: (4/5) Located in Mongkok, but it's a bit of a walk to either Mongkok or Olympic stations. The hotel faces a main road, yet traffic noise is surprisingly minimal. Plenty of authentic local Hong Kong eateries in the neighborhood - great for those who want to eat like a local. Hotel & Design: (3.5/5) Standard business hotel – neither the exterior nor the lobby offers anything remarkable. Functional and clean, but forgettable in terms of design. Room: (4.5/5) I stayed on the top floor. By Hong Kong standards, the room is spacious. The bedding is comfortable, and I slept well. No major complaints here. Breakfast: (2.5/5) The breakfast spread is quite limited, especially by Asian hotel standards where breakfast buffets are usually abundant. The real issue: I informed the staff the day before about an early morning flight. The next morning, I tried to grab just a couple of pastries and coffee before heading out – but were told the restaurant hadn't opened yet and couldn't provide anything. For a hotel catering to business and transit travelers, an early coffee-and-pastry option would be a basic courtesy. Service: (4.5/5) Front desk staff were warm, helpful, and efficient – no complaints there. But the breakfast service inflexibility left a sour taste. Overall: 4/5 The Hilton Garden Inn Mongkok delivers comfortable, spacious (for HK) rooms and a genuinely good night's sleep in a lively local neighborhood. Fine for a straightforward stay if you don't mind sourcing breakfast elsewhere.
- Jacques (10/5): -
- Grace (6/5): Convenient place to stay if you want to be close to Mongkok. - In quite a good location. The room and corridors smell damp and unpleasant.
- Lin Ying (7/5): -
- Çağrı (10/5): -
- Lei (9/5): -
- stephen (8/5): -
- markiC4905IX (10/5): Outstanding staff, hotel location and Value! - Outstanding hotel staff and location. We had a great visit and enjoyed the location which was very close to the markets and the subway stations. Breakfast was very good and the staff in the restaurant were most accommodating. Our room was always fully stocked and spotless. I want to give special thank you to Mark and Marcus at the reception desk for their wonderful directions and attitude. Honestly, everybody at the front desk was amazing but those two stood out. Our only negative comment is there is no tea or coffee available except for purchase once breakfast is closed which we have come to expect at Hilton properties. Also, could you please change the music in the restaurant?!
- Liyi (10/5): -
- Odyssey50800516125 (10/5): Thank you to person - Thank you to Doris and Henry. They are beatiful person
- Diana (8/5): -
- Nigel (9/5): Great for quick stopover - Nice, modern, clean and quiet Lack of better bar in lobby
- 哲源 (10/5): -
- 蔓怡 (9/5): -
- Y5772LBjoem (10/5): Highly Recommended - Service was impeccable. Location excellent. The room and the facilities provided were exactly what I needed. Didn’t try the restaurant but that also looked high quality. Rooms were completely spotless and the beds luxuriously comfortable.
- Sightseer38288019439 (10/5): Customer Delight at HGI Mongkok, Hongkong - I stayed with my family at the Hilton Garden Inn in Mongkok during our Chinese New Year holiday. It was a pleasant surprise when we checked in as we were greeted with friendly smiles by the front desk personnel, Emily Chu particularly. I requested for adjacent rooms for me and my kids. Emily tried very hard to meet our needs putting as in 2 rooms next to each other, not too far from the lift. We were also provided with excellent service by the housekeeper who puts in every effort to make sure we have what we needed in the room every day and maintained our rooms very well. Notable shout out to another front desk personnel, Janice who helped me tracked who to talk to in a company who scammed us with an overpriced Lunar NY cruise. I was able to get to the right personnel and got my money back with her help. I have stayed in many Hilton hotel around the world but this HGI in Hongkong has staff that goes above and beyond their roles to delight their customers. They managed to turn a stressful holiday in Hongkong during CNY to a pleasant one. I will definitely stay in this hotel again in my next Hkg trip, and I highly recommend them to anyone.
- kingkingw2025 (10/5): Restaurant Review: Eagle's Garden Location: Hilton Garden Inn Hong Kong Mongkok - Eagle's Garden offers a lovely dining experience with its elegant atmosphere, making it perfect for family gatherings. The service was attentive, contributing to a smooth evening for our party of four. The food was a standout, especially the Barbecued Pork with Honey Glazed Soybean, which was tender and flavorful. The Steamed Winter Melon with Assorted Fungus complemented the meal with its delicate preparation. Overall, we had a delicious dinner and I highly recommend Eagle's Garden for anyone seeking authentic Chinese cuisine in Mongkok.
- Skylark995 (10/5): Great experience - Although this is not a five star hotel and it’s not luxurious, the guest experience has been great throughout my short stay. Special mentioned to Emily who helped with my check in and out. It was efficient and pleasant. Emily was very friendly and made me feel welcome as a HH member. The property is simple and modest in size. There is a nice Chinese restaurant on the 2nd floor. BF service was ok with a decent spread. About 5 mins walk to MTR stations.
- is248 (10/5): Absolutely recommend and I am VERY picky! - I have the most incredible visit in Hong Kong starting with the pleasant welcome I received at the Hilton Garden Inn. From the moment I arrived Michael greeted me and checked me into a beautiful hotel that was much desired. Staff was attendive very polite, and respectful. Some of the notable names that come to mind are people like Anthony Winky and Emily. The housekeeping lady was exceptional and attentive. They all treated me like GOLD. I highly recommend this hotel and its lovely staff.
- Meander59790896897 (2/5): Terrible filthy hotel - By anybody’s standards, my room 1302 was dated, old and filthy. Not just a bit of general ming but rather weeks of hair, dust and grime. The air was stale and musty. The carpet was dirty, hairs in the shower and the air conditioning leaked water into my shoe during the night. I challenge the general manager to visit this room, actually inspect it and genuinely feel satisfied that their team is doing everything in power to provide guests with even a basic level of hotel cleanliness.
- Satake (10/5): たのしかった！ - 立地がよく、スタッフさんがみんな親切でした。 基本的なアメニティはありますが、寝間着はないので注意
- Anthony (10/5): -
- Scenic34928083450 (10/5): Hong Kong trip January 2026 - My wife and I loved your facility. The staff, from the front desk to the restaurant to the cleaning room lady and to the doorman, was excellent. We would be remiss if we did not mention Phoebe and Angel at the breakfast buffet. They were both hard working and accommodating. Our room was kept in immaculate condition and the cleaning lady made sure we had everything. We left on Sunday, January 25, around noon, the bell person working the driveway made certain we were loaded safely into the taxi.
- Aref (10/5): -
- jingjing (8/5): - 地理位置真是不错
- Md Mustafizur (6/5): -
- Rui-Sheng (9/5): 比較滿意。 - 位置適中，方便訪友及食肆鄰近。
- JING (9/5): -
- Richard (8/5): Hilton Garden was a very nice place to stay and my trip to Hong Kong was a great experience. - The front desk staff were very helpful, the housekeeping staff did an excellent job of cleaning. The room was small, but I guess that's not unusual for Hong Kong. The breakfasts were "okay" however the staff was extremely attentive and so very polite. I know they worked hard, but some of the breakfast foods that should have been hot (or at least warm) were cold. The loop that they play continuously in the elevator was especially irritating. You would never want that for the hold music of a suicide hotline. Other than that it was a very good choice for my budget.
- Hsin Yi (10/5): -
- Daisuke (8/5): -
- Doris (10/5): -
- Kathleen (8/5): Nice stay - Good location. Clean room. -
- CHIN YU (7/5): 希望住宿品質能改善 - 地點方便，工作人員早晚班服務品質不一 1/6 08:30一早寄放行李 客服親切， 這次旅行有入住上環希爾頓兩天，所以第三天到旺角感覺浴巾潔淨度、飯店設備比較老舊。 1/7 17:00 左右我們要搭車機場接駁，櫃檯小姐服務態度不是很好，重點是飯店派車的司機，還繞道。明明機場第一站可以讓乘客下車，他還說長榮航空是再第四站下車點（原因是多一段路程多計費），當下想說飯店配合的應該沒問題，結果， 我們一群人又從第四個站點拖著行李到第一站點。後來，確認長榮櫃台是固定在第一站點。
- Jet01520540809 (10/5): nice and convenient - good view and position in HK, close to university, where just go across the street will reach. and there is a small park nearby for people
- enrico (7/5): - Emplacement ,la dame au check out, très pro et cordiale Le monsieur du check in,très robotique pas du tout sympathique, chambre bien,mais vraiment très petite
- KIM WAH (6/5): Average trusted brand - Location Room merely adequate size
- 菘郁 (8/5): -
- CHINGJEN (10/5): -
- tszyan (10/5): - 職員服務10分滿意 走廊比較重，消毒藥水味道
- Michael (10/5): Comfortable and clean hotel centrally located! - Excellent and responsive staff. Very clean. Great value. Limited hours in the restaurant
- fumagalli (9/5): - Comodo da raggiungere dall'aeroporto con taxi, struttura ben organizzata e pulita. Il personale molto disponibile e accogliente, capito spesso a hk e credo proprio ci tornerò.
- Liew (10/5): -
- 傳凱 (7/5): -
- Gilles (5/5): -
- Radovan (10/5): -
- AN BANG (8/5): -
- GaryP1575 (10/5): Pleasant stay - I was quite impressed with the entire of my stay. But I was particularly impressed with the young man who handled my check-in, when I arrived. Unfortunately, I did not get his name. But I checked in around 9:00pm, on Monday, November 17th. Apparently, there was a double booking made for me. He kindly sorted the issue and took great care of me.
- Dong (10/5): -
- Stephen (9/5): - Reception and luggage staff. Restaurant. Lobby. Swimming pool under annual maintenance for 6 months?! Should not be advertised online as swimming pool (under maintenance) - just remove it from online descriptions of hotel.
- R (9/5): - Breakfast, close to MTR station, helpful staff
- andrea (8/5): -
- Dwayne (10/5): -
- Alexander (8/5): -
- Want2GoHome (8/5): Interesting Location and Good Room - The location of the hotel is interesting - kind of ghetto but very interesting. It is a few blocks from Nathan Road where you can get the big buses and the Mongkok MTR Station. For the HKG airport, the A21 bus might be easier and cheaper than the Airport Express. There are tons of restaurants around - some of them seem popular and have long waits. There are convenience stores near by and a small supermarket. Tons of stores/malls/restaurants on Nathan Road. The room is not big but has everything - including enough storage. It did not feel crammed but certainly did not feel spacious either. The hotel is like "half a hotel" with rooms on one side of the building only. The side faces an expressway so you can hear all the cars. My bigger issue is the noise insulation between the rooms. When I had noisy neighbor, I could definitely hear them. The staff is warm and efficient. The hotel itself seems too cold - in the lobby and in the room. I could not get my thermostat to just blow regular air. So, if the fan was on, the room temperature kept dropping. It seems like a waste of energy to keep the hotel so cold. There is a rooftop pool but it is closed for renovation - taking 1 of the 3 elevators out of service with it. So at times, the wait for the elevator can be long. There is also a garden on the 3rd floor. There is a laundry room but you pay for 24 hour access to the room - I guess for unlimited laundry? Overall, a good experience and I would stay here again if the price is right.
- Imran (10/5): Overall a good experience. I wanted to stay one more day but the staff could'nt give the same rete - N/A N/A
- Lin (9/5): -
- Dwayne (9/5): - Great location and facilities
- Bonato (6/5): - Friendly staff, good breakfast, cleanliness, location and view. The facilities in my room did not meet my expectations. The shower isn't good.
- Hinli (10/5): Great and customer-oriented - This is the second review about this hotel. I am writing in my room after staying here for the third day. There was a crack on the shower pole, and I called the service centre, when Doris from the Front Desk on the ground floor took my request. About a minute later, a repair staff knocked at my door with the tool box ! Excellent service and highly responsive so that I felt the need to write to give my commendation to Doris. In addition, supplies in the toliet is great. Great tolietries, and there are wooden toothbrushes in shelve, as the HK government does not allow plastic anymore. Very attentive service. The only downside of this hotel is the immediate neighbourhood which might look shady at night, but 5 minutes-walk from there you will get to the bustling and vibrant Mongkok with tons of places for eating and shopping.
- Borce (3/5): Not recomend.. - Loby,bad,surrounding area Room cleannles, , Reception stuff and room service,no desire to help a guest
- Francesca (10/5): Great hotel in Mong Kok, comfy and clean - Fantastic hotel in a great location. A friend advised me to stay in Mong Kok as its more local and he was right. You are right in the heart of local life and also close enough to everything you need. Hotel is lovely. So beautiful, clean and stylish. Staff amazing, beds comfy, rooms cleaned every day, shower great and a proper hair dryer! We loved it. Dead easy to get to on the MTR also or by taxi - 25-30 mins in the car from the airport. I would get the MTR however as the scenery is much nicer! Loved it and would come back. There is also a beautiful pool on the roof. n/a
- CAROL (8/5): -
- Chris (8/5): -
- Dimitri (9/5): -
- Sandie (7/5): -
- Lawerance (10/5): -
- cc9457028 (10/5): Great hotel to stay ! - This was our second stay at Garden Inn Hong Kong within this year. Check in was smooth and Mr David Zhou from the front desk made us feel welcome with warm smiles and eagerness to help. Our room was nice and clean. Subway station, shopping malls, and restaurants are within walking distance. Breakfast buffet was great and consists of selection of Chinese and western food. Overall we have a very pleasant stay and will definitely stay here again.
- John W (10/5): - Room was very clean. It is in a great location
- Lin (8/5): -
- Kim Yuen (8/5): 不错 -
- Elaine (2/5): 有電流聲,下雨打詹逢聲,睡不到 -
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