citizenM London Shoreditch

Location: 6 Holywell Lane, London, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Wheelchair accessible
• Allergy-free room
• Lower bathroom sink
• Staff adhere to local safety protocols
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Internet access

Rooms Available

• Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  1 King Bed

  151-sq-foot room with city views

  
  

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - 43-inch flat-screen TV, digital channels, and iPad

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Iron/ironing board, laptop workspace, and phone

  Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days

  Accessibility - Low-height electrical outlets in bathroom, bathroom emergency pull cord, portable shower seat, low-height door lock, low-height view port in door, braille signage, roll-in shower, doorbell and phone notification, low-height counter and sink, raised toilet seat, grab bar in shower, wheelchair accessible, low-height desk, and height-adjustable showerhead

  Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • iPad
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • Hydromassage showerhead
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • LED light bulbs
  • Braille signage
  • Hand-held showerhead
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Height-adjustable showerhead
  • Shower grab bar
  • Bathroom emergency pull cord
  • Doorbell/telephone notification
  • Mobile key entry
  • Energy-saving switches

• King Room - Accessible

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, an iPad, a safe deposit box, parquet floors as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • iPad
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Room, 1 King Bed

  1 King Bed

  151 sq feet

  
  

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - 43-inch flat-screen TV, digital channels, and iPad

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Iron/ironing board, laptop workspace, and phone

  Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days

  Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • iPad
  • Toilet paper
  • Shampoo
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • Hydromassage showerhead
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • LED light bulbs
  • Mobile key entry
  • Energy-saving switches

• Room, 1 King Bed (High Floor)

  1 King Bed

  151 sq feet

  
  

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - 43-inch flat-screen TV, digital channels, and iPad

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Iron/ironing board, laptop workspace, and phone

  Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days

  Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • iPad
  • Toilet paper
  • Shampoo
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • Hydromassage showerhead
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • LED light bulbs
  • Mobile key entry
  • Energy-saving switches

• King Room

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • iPad
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room - High Floor

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • iPad
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room

  The room features soundproofing, free WiFi, power rain shower and a tablet mood pad to control everything in the room, including the LED TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • iPad
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• ana (10/5): -
• Joenderson (10/5): -
• Aditya (10/5): An excellent stay for work trip made hospitable by great staff - The overall organization
• Aditya (10/5): -
• Silvia (9/5): Ottimo - Staff super gentile e pronto ad aiutare, camere pulite anche se ovviamente dalle dimensioni ridotte. Ottimo il WiFi gratuito e super super super la colazione! Stanze poco spaziose, con bagno veramente risicato.
• Emma (9/5): -
• Greg (9/5): -
• Joseph (9/5): Wonderful - Gorgeous The rooms are a bit tinitiny for two
• Jessica (10/5): Great for a short break - Location and facilities Everything was great
• Patrick (9/5): -
• Dylan (9/5): -
• Patrick (8/5): Superfijn hotel - Superfijne locatie, schone kamer, fijn personeel Waren geen goede gordijnen, dus was vroeg licht op de kamer.
• Marco (10/5): -
• David (10/5): -
• Peter (10/5): - very comfortable bed. make sure you book a room on the higher floors for a better view of the city.
• Jacqueline (9/5): Great stay, convenient location - The location was perfect, very convenient and easy walk to the station . The lounge area was spacious and comfortable and staff were lovely. Nothing
• Valeriia (10/5): -
• Samuele (9/5): -
• Clement (10/5): - Séjour vraiment au top au CitizenM London 😊 Personnel super accueillant et très sympathique, hôtel très propre et moderne, tout était à disposition, chambre confortable, et emplacement parfait pour visiter Londres. Les chambres ne sont pas immenses, mais honnêtement tout est super bien pensé et optimisé pour avoir un confort maximal. Il ne manque rien, tout est vraiment bien conçu. Très bon rapport qualité-prix. On y retournera sans hésiter, on a vraiment passé un excellent séjour 🇬🇧
• Maurizio (8/5): -
• Tom (8/5): Goed verzorgd, schoon, gezellige lounche, prima ontbijt -
• Caitlin (10/5): - Location, beds, pillows, room size was perfect and shower/toilet were great, blackout blinds. Connection to Chromecast was easy. Nothing rly.
• Vanessa (9/5): -
• Anna-Lena (9/5): - Schneller Checkin Bad
• Cyrille (9/5): Bien, mais poussiereux - L'emplacement, la modernité, l'escalier du hall d'entree, le calme des chambres La poussiere dans la chambre, les draps pas super blanc et le lit trop mou
• Karolina (10/5): -
• Paula (10/5): -
• Axelle (8/5): Emplacement et - Nous avons trouvé l’emplacement sympa et l’ambiance de l’hôtel. La literie était confortable. Nous avons trouvé ça dommage que la chambre ne soit pas équipée de cafetière ou théière quand on n’a pas le déjeuné inclu. La ventilation de la chambre fait un peu de bruit.
• Omarie (9/5): Great location, comfortable room. - The rooms, very nice and comfortable.
• Marco (9/5): -
• Linda (9/5): -
• Simon (8/5): - Lovely reception style and pod style room. Staff engagement was very good and happy to talk and help. All very helpful smiley staff Pillows bit hard and can't get to both sides of bed.
• Kaye (8/5): -
• Gillian (7/5): Prima budget - voor London - accomodatie! - Het is een klein, hippig hotel in een levendige buurt. Meer voor jeugd, dan voor gezin. Maar prima. Zeker niet onveilig. Kamer is klein, maar heeft eigenlijk alles. Wastafel is in de kamer en wel echt wat klein. Zeker als de wastafel verstopt zit dan wordt het ingewikkeld.
• Paloma (7/5): - La ubicación. La habitación un poco pequeña.
• Alberto (8/5): -
• Meaza Simone (9/5): - Kindness of staff and cleanliness Using the card to use the elevator was only slightly inconvenient.
• Julia (9/5): -
• Panos (10/5): -
• Megan (10/5): -
• Ayoub (8/5): -
• תומר (8/5): - מיקום טוב צוות אדיב מבנה וחדרים חדשים יחסית. חדר קטן אבל עם כל מה שצריך. ארוחת בוקר טובה מומלץ
• Tobias (8/5): -
• Cees (10/5): Hippe plek in hippe wijk! - Ligging in Shoreditch. Populaire wijk met veel pubs en restaurants. Fijne bediening. Leuke jonge mensen. Groot bed. Alles top! Alles goed.
• NOEMI DEL CARMEN (10/5): Recomendado 100% - Limpieza, modernidad, silencio, personal amable. Nada.
• Daniela (8/5): -
• Tony (8/5): Really great hotel with friendly staff would definitely stay again - Friendly staff, great technology in room, shower was brilliant. Good breakfast. Super comfy large bed. Check in staff recommended lower floor option upon check in, our room on Level 2 was facing an office building and the train line which meant blinds were permanently down for privacy. I would request a higher floor in future.
• Camilla (8/5): -
• Moses (10/5): Every member of staff was so nice and helpful. Everyone even the staffs seemed happy to be there they were very accommod - The property was very welcome, clean and fit the needs The iPad to control the room was hard to use at first but eventually got the hang of it
• Karlo (9/5): -
• Adi Almog (9/5): Stylish Hotel in a Great Location - Great location, friendly and helpful staff, and a beautifully designed hotel. Everything felt modern, clean, and comfortable. We especially loved the smart tablet system - such a cool and thoughtful touch 😎 The bed being pushed up against the wall wasn’t the most comfortable setup, especially for two people.
• Maria Belen (7/5): -
• Jessie (10/5): -
• Senta (8/5): - Das Hotel ist wirklich an einer Top Lage und es funktioniert alles sehr einfach. Es hat was man braucht und das Personal ist super freundlich. Einzig das WC/Dusche Setup im Zimmer finde ich persönlich nicht so toll, weil es sehr ringhörig ist. Die Privatsphäre auf dem Klo fehlt total.
• Vicki (7/5): Apart from the problem we had I would 100% stay here again - The place was great. Funky stuff every where and everything so colourful The AC didn’t work in our room, it was like an oven, it took them a while to switch us room and we was waiting to go to a concert
• Julia (9/5): -
• Rob (7/5): - Excellent location. The staff were lovely. Room was very small but clean and comfortable.
• Fanny (8/5): -
• Szilvia (10/5): -
• Huw (9/5): Excellent location, great rooms. Quite expensive for Food & Drinks. - Location, rooms were designed well. Price of drinks.
• Charlotte (8/5): A great hotel with all the mod cons and very comfortable. - This is a great option for a basic room, in a good location. Room is small but really clean, great lighting and layout and a very comfy, huge bed. The communal space is decent. I really like to be able to get up and make myself a cup of tea in the morning so having to get dressed and go down to reception is a bit of a drag.
• Eszter (9/5): -
• Hannah (10/5): - The location was great, the staff were helpful and friendly and the amenities were great as they always are with citizenm Nothing liked it all
• Carlos (10/5): - El personal excelente y la ubicación también. Como recomendación creo que el servicio de limpieza debería ser obligatorio todos los días.
• Zoe (9/5): Super comfortable, great hotel - Location is great , I always have a great stay . Room super comfortable I wish they had better food options at night . Its very pizza fast food heavy
• Suzanne (9/5): -
• Timeon (9/5): - Good location. Staff always around to help with anything and bar/cafe always open for anything needed at all hours. Staff very friendly and welcoming.
• john (8/5): Great location, excellent staff and clean hotel. - Location, staff and cleanliness Nothing
• Nathaniel (1/5): Nice hotel, but unprofessional staff made check-in stressful despite confirmed pre-paid booking - The room was nice, facilities were good and location. The room itself was comfortable, clean and in a great location, and most of the staff were pleasant. However, the check-in experience was extremely disappointing and stressful. Despite having fully paid for the booking through Booking.com in advance, I was repeatedly asked to prove payment and was even requested to show my personal bank transaction before being allowed access to the room. The situation lasted around 45 minutes late at night while staff investigated what later turned out to be an internal system delay/error between the hotel and Booking.com. I felt very uncomfortable with the way the matter was handled and the tone used throughout the interaction. The issue should have been resolved internally without placing the burden on the guest after valid payment confirmation had already been provided.
• Ramona (6/5): - Very good location. Friendly staff. Free water. Could be cleaned better. Sheets with small stains in them, stains on wall and leather next to/on bed as on lights, clogged drain in sink full of hairs. Not like I am used to from other CM hotels I have visited.
• Valentina (7/5): - Posizione comoda per i trasporti Per essere un 4 stelle l’ho trovato un po’ sporco
• Benjamin (9/5): Another stay of no issues in a welcoming building with splendid staff. Nothing to blow your socks off, but a simple hote - The full facility is homely, intimate and warm. The staff remain visible at all times and really give benefit to a standard quality hotel. Their lift set up remains impacted by ongoing works, this causes difficulty in traversing floors. The room cleaning is complicated and doesn’t work to a decent human interface.
• Chelcie (9/5): -
• Adam (7/5): -
• Delfina (9/5): -
• Susan (9/5): -
• Bethen (7/5): A decent hotel - Good location and good rooms We paid a similar price for a much better hotel with rooftop bar and spa facilities
• Nga Li Alice (9/5): - Comfy bed in good size, ambient lighting controls in the room was fantastic, love the view from the room, convenient location with bus and tube nearby. There were 3 elevators - one was blocked for long term maintenance, one was broken and out of service. So there was only 1 elevator available. Apart from longer waiting time, we were on top floor, we had to use the stairscase every time we went downstairs.
• Lisa (9/5): -
• Rory (6/5): -
• Viviana (10/5): -
• Danielle (10/5): - The staff were very friendly and helpful and the location was brilliant Having a kettle and that sort of drinks station would have been a great bonus
• Magda (9/5): -
• Tony (10/5): Good location, comfortable bed. Small rooms ideal for short stay using it as a base - The staff were very helpful Slow lifts
• Franck (9/5): Sublime - Le design le côté arty
• Barbara (10/5): -
• Zeina (8/5): -
• PAULA (8/5): - Good hotel in great location. Just make yourself aware of the unusual cleaning policy. You have to ask specifically for fresh towels and toilet paper! The cleaning policy
• ana (10/5): -
• nadjastalder (9/5): -
• irene (10/5): -
• Phoebe (10/5): -
• Luca (9/5): Soggiorno molto piacevole in una struttura comoda e ben posizionata. - Posizione molto comoda, vicino a Liverpool Street Station e Brick Lane, perfetta per muoversi. Camera pulita e ben organizzata, con un letto davvero molto comodo. Ottima anche l’insonorizzazione. La camera è leggermente piccola, ma comunque funzionale e ben sfruttata.
• Nick (10/5): -
• Lucas (9/5): -
• michael (10/5): fab place great food and service. cool rooms - Great vibe great location Nothing
• Svetlana (10/5): -
• Tim (7/5): Nice - Location.
• Reece (10/5): -
• Stuart (9/5): -

Photos