City Express Suites by Marriott Tijuana Rio

Location: Blvd. Gral. Adolfo Sanchez Taboada 9589 Zona Urbana Río, Tijuana, mx

Star Rating: 8.5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Ironing service
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• 24-hour security
• Mobile app for room service
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Reception hall
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Suite, 1 Bedroom

  1 Queen Bed and 1 Double Sofa Bed

  538-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Hardwood or parquet floors
  • Stovetop
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • No cribs (infant beds)
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Electrical adapters/chargers
  • LED light bulbs
  • Desk chair
  • Energy-saving switches

• Suite, 2 Bedrooms

  1 King Bed

  538-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, double sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Hardwood or parquet floors
  • Stovetop
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Electrical adapters/chargers
  • LED light bulbs
  • Desk chair
  • Energy-saving switches

• Studio Suite with One Queen Bed and Sofa Bed

  In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a microwave and a toaster. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and a safe deposit box.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• King Suite

  The fully equipped kitchen features a stovetop, a refrigerator, a microwave and a toaster. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and a safe deposit box.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Double Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. This suite offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Queen Room

  In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a microwave and a toaster. The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Shower chair
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Queen Suite with Sofa Bed

  The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a microwave and a tea and coffee maker. This suite provides a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Large Double Suite with Two Double Beds and Sofa Bed

  The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a microwave and a tea and coffee maker. This suite provides a safe deposit box and a flat-screen TV with cable channels. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• One-Bedroom Queen Suite with Sofa Bed

  The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. This suite provides a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

Guest Reviews

• Genesys (10/5): -
• hinojosa (8/5): - La cercanía y facilidad Sin comentario
• Roberto (10/5): -
• flores (8/5): It was a great experience - Very clean and staff was very friendly
• Enrique (10/5): comodidad y descanso - las habitaciones cuentan con bastante espacio, el hotel esta muy bien ubicado y el desayuno que ofrecen dia a dia esta muy rico, la pasamos muy bien. nada en particular, todo en orden con el hospedaje y la atencion de todo el personal del hotel.
• Fernando (10/5): -
• Arturo (8/5): -
• Arturo (8/5): -
• Fabiola (10/5): Muy cómodo y buena ubicación si viajas por negocios - Buena ubicación y el café del desayuno super rico todo bien
• Jorge (10/5): Me encantaron muchisimo las instalaciones, Esmeralda hizo una excelente labor, para mi comodidad - La locación y el personal del hotel fue muy atento. NA
• Victor (10/5): -
• Andrea (10/5): Recomendado! Excelente lugar - El espacio en particular es muy acogedor y práctico. Excelente limpieza, amabilidad y servicio de alimentos Las almohadas estaban bastante voluminosas y esponjosas, aunque buenas para recargarse y ver la televisión, son algo altas para la comodidad de dormir.
• aurora (9/5): Confort - Desayuno y habitación comoda
• Adriana (9/5): Great value in convenient location - Everything is was amazing. The advertising said fully equipped kitchen but it was quite basic so a bit of a challenge to cook even simple meals. However, the rooms are a lot more spacious than expected. The room service is excellent. It’s overall a very comfortable stay for a very good price
• Favi (10/5): -
• shaistha (7/5): -
• Jose Miguel (8/5): Alojamiento cumple. - Desayuno bien pero mejorable. Sugeriría colocar más opciones de alimentos. Dar un poco más de orden en las filas del desayuno; quizás con unifilas... Muchos huéspedes se comportaban como cachorros para alcanzar comida y eso que había buena cantidad.
• Emilio (10/5): I definitely will be coming back - Staff was very friendly Wifi was t the best but besides that the stay was very good
• Julie (10/5): We loved the stay - We love how this place
• Julieta (10/5): Peacefully - All All
• art (9/5): -
• Jose (10/5): -
• Jennifer (5/5): THB.. LOOK FOR SOMETHING ELSE! - Breakfast was nice. The waffles were a good option because everything else was kind of generic. Cereal. Eggs and black beans!? I wouldn't serve beans for breakfast but to each their own. No bagels. No juice. Nothing to drink really at all. Just milk for the cereal. Could be better honestly. There was an oxxo across the street and a money exchange in the building near the entry. The lady that sits down there in the lobby is super nice but again... No English. I was hoping at least the desk people would be able to communicate with their customers. 😑 It was only a few minutes from the border. Only 1 person that worked there at the desk spoke English which made it hard to check in. My room was not ready even tho I called ahead to make sure and they said everything was good. I was still charged the same price for the room even tho it was much much smaller than the one I wanted and paid for. Not good. The view was awful but it's TJ sooo.... Yeah. The room was dirty and I had to ask the lady to come in and clean it as soon as I got there. (Finger prints on the mirrors and TV and dust everywhere.). Had a little kitchen which was a selling point for us because I was going for a major surgery, however, there were minimal cookware and no saute pans only sauce pots. The silverware in the drawer had old food still on it... 🤢 The while Mitch was filthy. Really gross. And I was very happy I brought my own sheets, blankets and pillows... This place needs a lot of help. Of yeah! One more thing. There was no secured parking which was mentioned. You just park underneath the hotel with 1 shady looking fellow watching the entire lot. Minimal parking spots AND there was rubble on my car from what appeared to be from the ceiling....🤯😨 So the place is literally falling apart. Marriott really let this one go.....SUPER DISAPPOINTED. I have stayed in many many hotels and NEVER have I ever seen one this bad. Stay away. It's worth going to the more expensive spot but be careful because you're a target if you're rich and white in their eyes. Good luck 🍀. We also got hustled at the border by 2 police officers for 250 bucks to be able to go back to our own country.... Great time! 😕
• Barajas (8/5): -
• serrano hernandez (10/5): -
• Luis (10/5): - Clean Clean and friendly staff
• Ádám (4/5): -
• Blanca (10/5): -
• salvador (10/5): -
• Giomara (7/5): -
• Ruby (10/5): -
• Kuan Jung (10/5): -
• Simon (5/5): -
• Martha (8/5): - *
• munshya (10/5): - Excellent breakfast and staff was professional Very clean place too.
• Dennis (10/5): - Great place my family was here 4 days and we felt safe Thank you City Express
• juan pablo (10/5): - en la estancia de 8 noches.... 3 dias no limpiaron bien el piso. habia mucha pelusa.... mucho polvo encima del refrigerador.
• John (10/5): - Everyone and everything wonderful!
• Daniel (10/5): - Very friendly staff. Location is ideal with food, convenience stores and a shopping mall
• HugoFuentes (1/5): - Cancelaron mi reserva, si aceptan reservas por pagar al llegar que respeten. Más cuando avise por mensaje mi hora de llegada.
• Jose (10/5): - Great staff
• Flores (10/5): - La ubicación y la atención de todo el personal, recepción, limpieza y el chófer Que el baño no tiene un lugar para poner shampoo, enjuague, jabón etc , un pico más grande sería cool
• Montserrat (4/5): - This place needs to be seriously cleaned and redone. My room was dirty, the shelves were super old. The floor was dirty, the couch was dirty, I had to ask for it to be vacuum and the cleaning lady, didn’t want to clean it. She said that they don’t open the sofa bed and therefore they don’t clean it. The lady at the front desk had to it. I couldn’t cancel it, otherwise I would have.
• Ana Celina (4/5): Falta mantenimiento - sin comentarios Uno de los elevadores presentaba fallas y creo que el general le falta mantenimiento a las instalaciones.
• María Elena (10/5): - I always book this property for my parents and they are always very happy. Clean, good breakfast, quiet, and the staff very helpful.
• Patricia Pulido (8/5): - The hotel it south in the room is OK. It’s nice. It was clean. What I didn’t like. Is that I didn’t get the room till almost 430 P.M.
• Daniel (10/5): - Great location and wonderful room
• Loren (10/5): - Great property and service
• Claudia (10/5): - Loved the location
• Ana (10/5): - Estuve muy cómoda .
• Echeverria (4/5): -
• Luis (10/5): Very friendly staff and great room - Very clean and great location
• Latasha (10/5): - It was clean but when you walk outside there’s street handlers and high traffic.
• Jorge (1/5): Will not stay ever there again - Elevator wasn’t working. The room wasn’t ready until past 5 pm had to ask many times. Beds had a horrible smell. Will not stay there ever again. Elevator wasn’t working. The room wasn’t ready until past 5 pm had to ask many times. Beds had a horrible smell. Will not stay there ever again.
• Aracely (10/5): - Love this property!!!
• Vanessa (8/5): Dirty item in the room - We didn’t like that the coffee maker was used and dirty and the kitchen utensils they provide in the room where greasy
• Latrese (8/5): - Perfect for an over night stay
• Craig (8/5): - Friendly staff, clean rooms.
• Alvaro (8/5): - The staff was really great at making sure we had a good stay. The room was ok and met our needs, however cleanliness is definitely an area for improvement, not terribly bad but can be better.
• Francisco (4/5): - Tardaron 2 hras para darnos nuestra habitacion,
• Araceli (10/5): - Loved the continental breakfast
• Yesenia (10/5): -
• Josefina (10/5): - El hotel está cerca de todo tengo muchos años hospedandome. Plaza río. Mercado Hidalgo. El centro. La línea para cruzar a san Isidro hospitales restaurantes. Todo cerca y el hotel cumple con mis expectativas.
• Mauritania (10/5): Buenas instalaciones - El personal muy amable y servicial. Las instalaciones muy bien, disfrute mucho el cuarto de juegos. Muy recomendable
• Julian David (10/5): -
• Cazares (6/5): Mal gusto - El cuarto es grande tiene estacionamiento pero las áreas comunes sucias no limpian las mesas de afuera No me limpiaron mi cuarto de 5 días 3 veces y el baño sucio ponen como para 1 persona shampoo y javon el elevador se descompuso y puertas de salida cerradas
• Villegas (10/5): -
• Sebastian (4/5): - Walking with socks iside the not a good idea, the floor is dirty, floor never map, towels and bed clothing with black mark I mean for me Marriot is quality but not here. I always have to Sk for towels and room and cleaning service, bad actitud drom some house cleaning.
• Karla (10/5): - Great place to stay
• Miguel (9/5): Secure and comfortable - The location just was perfect. N/A
• Emily (10/5): - Nice people, quality room, kitchen staff amazing
• Erik (10/5): Exceptional -
• Jose (10/5): - Y
• sonia (4/5): - tengo desde Octubre quedandome wn este hotel, pero esta ves el baño esta sucio las paredes todas manchadas gotiadas.. Muy desepcionada de la limpiesa. Eso que este hotel era mi preferido cada ves que venia a Tijuana
• Mark (5/5): The finishings are cheap and getting tired -
• JUANITA (8/5): - Shuttle to airport would be nice.
• Karla (10/5): Espectacular - Everything every time that I come to Tijuana I stay here
• Aida (9/5): Superb -
• Ricardo (6/5): - Hotel is decent.area around is busy during the day,but gets somewhat deserted at night.But it feels safe to walk.
• Linda (10/5): - Could not have met our needs any better. Very clean, pleasant, and centrally located.
• Brette (10/5): First timer and will be back - Check in was easy and the room met all my needs. I’m so happy I reserved a room with kitchenette. The location was so wonderful and helped me eat tacos and visit the Hidalgo Market.
• Renee (8/5): - The staff was all very helpful and nice, everything was also very clean, buffet breakfast was very good. We came as a big family group and really enjoyed the stay. We also used the game room which was super fun. The only thing that we didn’t like was the elevators, they weren’t reading the cards correctly and made the up and down process take a long time.
• Sonia (10/5): - buffet very good
• Luis (6/5): - The property is good, the mtress is the worse I have ever slept in.
• Jorge (4/5): - As a platinum member my reservation had two complementary drinks. I asked the front desk about this and they said that was coffee for me for 24 hours as they didn’t have any other type of drinks. This felt like a joke but was reality. After the first night I expressed my concerns about the mattress being so hard and the mattress springs condition
• Ezri (10/5): - Its a really good place to stay
• Alejandra (10/5): - Beds are very comfortable, staff is super nice, and the place is clean.
• Adela (10/5): - Fast checking in, clean installations, friendly personnel.
• Refugio (2/5): - I told the front counter the windows where very dirty from outside that ruen the view and the soft bed looks like it broken they told me once u close it, It Will go back to normal State ok now I'm disable i was parked where disabled parking & when i returned to park are car some one else's parked there with there car with no disability plackers i ask to find the owner and have him move it ,they told me that don't enforce that it's not there parking lot.
• Yesenia (10/5): - Very safe area with lots of shops and places to eat. Ordering uber eats was simple and Ubers arrived with no problem.
• Benny (10/5): Exceptional -
• Federman (8/5): - Good location
• Peter (2/5): - Dirty bathroom and shiwer soil towls with dry blood not enough towles not face nor hand towels available Not free shuttle service as advertised terrible actitude of some of the personnel etc homeless person righr by the front door under influenced of drugs atc.
• Larry (10/5): Exceptional - the staff was very friendly and attentive. very clean & nice suites. location is near plenty of restaurants and plazas to go for a walk. for some reason the ethernet cable wasn't working in my room, however wifi was working.
• Alfonso Antonio (8/5): Bien, pero… - Todo bien, servicio atento; el único detalle a comentar fue que a pesar que la habitación estaba limpia, se percibía un olor desagradable, como de comida echada a perder…
• Gabriela (10/5): - Había una cucaracha en el baño
• Susan (10/5): Loved it! - The impromptu stay was characterized by a tardy check-in, yet the staff exhibited exceptional courtesy. The accommodations were remarkably spacious and exceeded our expectations. The city skyline provided a picturesque backdrop. The breakfast buffet offered a comprehensive selection of delectable dishes.
• REFUGIO AGUILAR (10/5): - The staff were always helpful and the whole hotel was always clean. Cleaning service left the room super clean. We felt very safe with our two small children. Very accesible for all of our children's strollers and needs. We will definitely keep booking with them.
• Julio (8/5): Just not clean - We really love the place but this is our third time staying here and it’s just not clean.
• Rosa (4/5): - La recepción bien! La limpieza terrible! Todos los días tuvimos que pedir toallas, jabón, café para la cafetera, el piso sucio, en baño a medias! Esto deja muchos que desear, pensaré nuevamente hospedarle ahí! La ubicación es buena pero el hotel y su limpieza es horrible! Ojalá mejores estos aspectos pues no es de regalo el hospedaje cobran por ello!

Photos