Holiday Inn Ulaanbaatar by IHG

Location: Sambuu Street 24, Ulaanbaatar, mn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Sauna
• Massage services
• Packed lunches
• Table tennis
• Currency exchange
• Darts
• Hammam
• Karaoke
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Baby safety gates
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Broadcast Live sport events
• Pub crawls
• Happy hour
• Cooking class
• Stand-up comedy
• Bingo
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Beach yoga on site
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Private picnics
• Art gallery on site
• Wine release events
• Reception hall
• Secured parking
• Garage
• Health or beauty spa nearby
• Water tubing nearby
• Hosted evening meal (reserve)
• Charcoal grill
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Room - Disability Access/Roll in Shower - Non-Smoking

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Shower chair
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• King Suite

  Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite, 1 King Bed with Sofa bed

  1 King Bed and 1 Double Sofa Bed

  334 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water

  Sleep - A pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

  Practical - Sofa bed, iron/ironing board, and desk

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Sofa bed
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Hydromassage showerhead
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Room, 1 King Bed, City View

  1 King Bed

  398 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water

  Sleep - A pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead

  Practical - Iron/ironing board, desk, and phone

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Hydromassage showerhead
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Double Room with Two Double Beds and View

  Rooms on the upper floors are reachable by elevator. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Slippers
  • Upper floors accessible by elevator
  • Toilet paper

• Standard Twin Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard King Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Executive King Room - Non-Smoking

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Ganzorig (9/5): -
• Weichen (9/5): -
• Khurelbaatar (10/5): -
• Khurelbaatar (10/5): -
• Amina (7/5): - Понравилась планировка и в целом номер. Понравился горячий десерт на завтрак. Вежливый персонал. Мне не понравилось громкое тиканье батарей посреди ночи, из-за которого я испугалась и потом мне пришлось переселиться в три часа ночи в другой номер. Изначально я жила на 17м этаже, потом переселили на 14-й этаж.
• Otgonbaatar (8/5): -
• Ярослав (10/5): -
• Rupert (9/5): -
• Kohei (9/5): - 値段に対する部屋の質・サービスがとても良い。市街地にも徒歩で行ける。部屋が広く清潔。 こちらを選んで大満足。 wifiがそこまで早くはない。
• HIROYO (10/5): 快適！ - ウランバートルに空港からの送迎で到着して、翌日は現地ツアーの迎えがあったので寝るだけの滞在でしたが、快適に過ごしました。部屋は広く清潔感があり、シャワーのお湯の出や水圧も問題なし、スリッパとバスローブ付き、ベッドサイドにコンセントあり。スタッフの方も笑顔で迎えてくれ、朝食も種類豊富で良かったです。 特にありません
• Vanessa (8/5): Very happy with the accommodation and would definitely return. - This hotel is well located within easy walking distance to the heart of UB. The rooms are clean and comfortable and the staff are lovely. My one complaint would be the road noise (which you can't to too much about except keep the windows closed) and that one of the plugs at the desk was broken.
• Tsyren (8/5): В пешей доступности буддийский храм - Хороший завтрак Халаты и полотенца застиранные, пояс на халате рванный, нет расчесок, ватных дисков и палочек
• Simon (10/5): -
• NARENDHRAN (10/5): -
• Denis (10/5): -
• Erkin (10/5): - Спасибо большое сотрудникам reception за чуткость и внимание к гостям. можно увеличить ассортимент
• Ruediger (10/5): Excellent, perfect location and modern. - Very clean and modern rooms, central location. All the staff speaks English. Very nice gym, not the usual small hotel gym. That is a full size gym! The shower was wrongly built, every time taking a shower the bathroom was flooded.
• Henne09 (9/5): -
• Slava (8/5): -
• Grant (10/5): - Excellent hotel. Very clean. Great breakfast. Location is good. Gym is as good as any commercial gym. Good value massages etc. Excellent value by international standards.
• Amanda (10/5): -
• Aaron (10/5): Perfect - Great hotel, very friendly and caring staff. Rooms were clean, modern and very big.
• Denis (10/5): -
• Anggraeni (10/5): Great Stay - The lobby is currently under renovation, but it didn’t affect our check-in or overall stay experience at all. We were given a spacious room with a large bathroom, and the Japanese-style toilet was a great added touch. Breakfast was excellent, offering a wide selection of hot dishes, and the restaurant also provided a variety of Mongolian cuisine to try, which made the experience even more enjoyable. None
• Aleksandr (10/5): Неплохой завтрак, в номере было чисто и тепло! Жаль, что нет бассейна! В остальном хороший отель! -
• CHEN HAO (8/5): -
• Graeme (10/5): -
• Simon (10/5): Great hotel - The hotel was central in-between Gandan Tegchenling Monastery and Sukhbaatar Square. Both within walking distance. It was clean and smart. The staff were lovely too. Check your bill thoroughly before paying. They charged us over 2.5 million. This included the accommodation already paid for, 200,000 cash we had exchanged and paid for. They were very happy to amend the bill which ended up being 500,000. Don't go to the bank at the side of the hotel to get money as they didn't have a clue and the ATM wouldn't give us the £100 equivalent around 475,000. Apart from that everything was great.
• Denis (10/5): -
• Anastasiia (10/5): - Всё было отлично! Благодарю 🍀
• Cristina (5/5): Dezamăgită !!! - Apartamentul selectat era curat și frumos amenajat. Foarte călduros. Priveliște frumoasă! Geamuri prin care se aude tot zgomotul de afară, chiar dacă am fost la un etaj superior! La descriere apare o canapea extensibila, dar canapeaua nu este extensibila. S a introdus un pat suplimentar inconfortabil, pentru care au încercat să ne taxeze suplimentar. Micul dejun l am avut la pachet și a fost în regulă ( un sandviș, un măr, un iaurt și o apă). S a introdus un pat suplimentar inconfortabil, pentru care au încercat să ne taxeze suplimentar. La momentul checkout lui au încercat să ne taxeze pentru micul dejun, dar rezervarea era cu mic dejun inclus… apoi au spus ca pentru a 3 a persoană trebuie plătit micul-dejun, pe care, evident, nu l am plătit! Nu asigură transfer aeroport !!!! ( doar îți fac comandă la taxi) Imobilul este în reabilitare! Din păcate, la câteva ore de la decazare s-a încercat extragere unei sume de bani de pe card ( mai mare decât contravaloarea cazării, care era deja achitată)!
• Waldemar (9/5): -
• Amin (8/5): Fantastic - Friendly , big rooms, full facilities Less restaurant
• Quoc Huy (9/5): -
• Jaemim (10/5): - 깨끗하고 친절하고 시내에서 가까움
• Angela (9/5): Wir würden bestimmt wiederkommen, wenn es uns nochmal in diese Stadt verschlägt. - Das Hotel liegt zentral. Man kann das Zentrum von dort bequem zu Fuß erreichen Wir erhielten Upgrades auf unsere Zimmer und hatten dadurch herrliche Appartements mit extrem gut ausgestatteten Sanitärbereichen. Es gab sogar, wie man das von früher kennt, eine gut gefüllte Minibar im Zimmer. Das Personal an der Rezeption zeigte sich überaus freundlich und hilfsbereit. Beim Personal im Restaurant/an der Bar gab es in Bezug auf Freundlichkeit und Hilfsbereitschaft noch Reserven. Dass die Bar bereits 21 Uhr schließt, geht gar nicht. Schade, dass der SPA Bereich geschlossen hatte.
• Jia (10/5): - Clean and great service. Good location too.
• Angarag (8/5): -
• Sukhee (8/5): - No No
• Joseph (10/5): Enjoyable, comfortable and the food in the restaurant was excellent - The staff is friendly and helpful. Their English was very clear. I spent a little time talking to the staff and enjoyed the information they gave me Nothing, I honestly don't believe there is anything they need to improve upon
• Conrad (7/5): -
• Alberto (9/5): - Hotel davvero di buon livello, personale ben preparato e gentile. Colazione buona con ampia scelta, non manca nulla! Posizione comoda vicina al centro ed a ristoranti, banche e così via. Il prezzo riflette il livello del servizio offerto.
• Miho (9/5): -
• Olga (8/5): -
• Carina (10/5): Buena - Nuestra habitación muy buena Está ubicada en un lugar donde es difícil llegar
• АLENA (8/5): - Завтрак отвратительный, особенно яйца в разных вариациях, ощущение , что все готовили три дня назад
• aneta (9/5): -
• fred200099 (10/5): Modern, central location, great value - Modern, central location, great value. This was a very comfortable “home base” from which to explore Ulaanbaator on a first visit. Modern full service hotel. Very helpful and friend reception staff, especially “Todo” the concierge who set me up for the taxi app (local Uber app that’s all in Mongolian Cyrillic) and outlined a great full day agenda to explore the city. I recommend the included breakfast service, with both western and delicious Asian savory offerings. Very nice gym facilities and superb spa services at about a fourth of typical western prices. ATM next door. There is a sports bar on the top floor where I had a Mongolian beer and I ate in the restaurant which includes Mongolian food. Easy walking distance to Chinggus Khan museum, main government square, and shopping areas. My United airlines flight staff were all staying here as well, which must be done kind of additional endorsement. The center of the capital (and this hotel) is about 40 minutes from the airport - outside of rush hour traffic; otherwise much longer! Scheduled tours seem to be able to pick up easily from this hotel, including my favorite “Meet Mongolia Tours” experience. I enjoyed my stay here and plan to return. Do it before Mongolia gets discovered by tourists!
• 馬渕 (7/5): - 立地は良い。 値段は高め
• Evgenii (9/5): -
• Alyssa (10/5): - The room was spacious and clean!
• Viacheslav (10/5): - Friendly staff. Good location. Cozy room and bed.
• kenn (10/5): -
• Viacheslav (10/5): - Friendly staff. Good location. Cozy room and bed.
• Eirik (3/5): - I have still not received the receipt I did not get the room I booked
• frederic (9/5): -
• Melinda (10/5): I would stay again - Clean, perfect location and the staff 10 of 10! Not a thing. All was excellent
• frederic (9/5): - L'emplacement était parfait. Très bon petit déjeuner.
• Sandra (10/5): - Central, comfy, staff wonderful No milk in room
• thePTuk (8/5): Solid Holiday Inn. Great service. - There’s not a lot of hotel choice in Ulaanbaatar. Let’s start there. For a holiday inn property, this was a decent hotel. Fairly new, huge rooms, very friendly employees and good location for exploring the city. The bed was very comfy and i had a really good sleep, tick. The bathroom was also great. Good size, excellent shower, immaculately clean and a giant walk in shower. The hotel restaurant was a little lacklustre if I’m being honest. Breakfast was very confusing with packaged options and a buffet and no real clarity about what was included. The lunch and dinner menu was abysmal. The food was basic, tasteless and my colleagues pizza was basically a doughy mess. This however, was a theme in Ulaanbaatar. The sports bar “lounge” on the top floor could not be any further from the images, videos and posters advertising it. It’s basically a dive bar with e-sports playing very loudly on screens and full of teenage kids. Odd. The hotel offers no milk alternative at the restaurant or coffee shop which, in 2025, at an international brand hotel is a miss. Check in and check out was great. Front desk staff are very friendly and knowledgeable here and went over and above to help. Decent hotel if you find yourself in Ulaanbaatar. My take out of 5… 🗺️ 3 🛌 4 🍽️ 1 🚕 2 🚿 5 ❄️ 4 📺 0 🔌 4 🛜 4 💡 4 👥 5 🛋️ 3 🏋🏻 4 Loyalty IHG Rewards: Platinum/Ambassador Room Booked: standard king Upgraded to: exec king
• VeraR1500 (10/5): Great welcome from the front desk staff - We arrived at around 6 am after a long trip from Canada. After an hour, the hotel graciously let us know our room was ready, at no extra charge for the very early check in. The front desk staff were very kind and even gave us a welcome treat. Our room was upgraded to a suite (we're platinum with IHG) and it was great. It had everything we needed. The only misstep may have been the food at the restaurant wasn't great but it was fine for what it was. We stayed one night before heading out on a tour and we'd recommend this hotel for anyone else doing the same.
• Anatolii (8/5): -
• Natalia (8/5): -
• Yizhak (9/5): - Friendly staff, good location, good breakfast, clean room
• Roger (9/5): Highly recommend - A good location, very comfortable and great staff.
• Timothy (8/5): I really enjoyed the friendly nature of the staff - Staff friendliness Slow to clean room
• Colin (9/5): -
• Victoria (6/5): Great location and customer service excellent - Location and scenery from room Mould in the bathroom
• Koichiro (8/5): -
• Takashi (10/5): - Cream reasonable accessible great stuff decent breakfast
• Glenn (10/5): -
• Glenn (10/5): -
• YIK LIM (9/5): -
• Yul (10/5): - The Holiday Innin UB is the standard, the bar, by which all other hotels are measured. It did not disappoint. If you want a high level of quality and professionalism this is the place.
• Yizhak (9/5): - Very nice room for 3 adults. Great breakfast. Clean room. Goid location
• KD (9/5): -
• Petra (10/5): Enjoyable - Very clean hotel with very friendly staff Location isn’t the best
• Suet Fun (9/5): - Comfortable and clean. Great location and facilities Friendly English Speaking staff Aircon temperature control didn’t seem to be functioning properly. We needed to open the window to let cold air in.
• Me.De. (9/5): - Personel ilgisi ve otel temizliği muhteşem. İnterneti cok yavaş, hatta bazen hiç çekmiyor
• Mariia (8/5): -
• Jennie (10/5): -
• erzurumlu (9/5): - Excellent reception staff, especially Mr Tyson and Mr Johan thank you for their attention . breakfast was successful . People are friendly and helpful. You are in the centre of the city. The hotel was clean and spacious. Thank you Holiday Inn.
• Takuya (7/5): - 部屋がきれい 食事があまりよくなかった
• Doniyor (8/5): - Очень хороший номер. Простыни невероятно чистые, санузел бесподобно и чисто. Понравилось наличие весов в номере. Нет чайных ложек, они пластиковые(((( фуууу! Завтрак с акцентом только на английский завтрак, хорошл или это плохо не берусь оценивать.... Но есть сколы в тарелках и некоторых чашках, это капец как не профессионально и не гигиенично!
• Andrea (7/5): - Pulita. Staff altalenante. Alcuni estremamente gentili e capaci, altri che non capivano di cosa stessimo parlando (inglese). Colazione deludente.
• Sachiko (8/5): - Everything was new, comfortable, and completely hassle-free. The Wi-Fi was also fast. The restaurant offered an exclusive discount for guests, and one kids’ meal was free. The food was delicious and the service was quick. I could see Gandan Monastery from the window. It was impressive to watch many monks heading to the temple early in the morning. CU Mart is about 3-minute walk away, and the Nomin Department Store can be reached in about 10–15 minutes. Some staff can speak Japanease. Thank you!!
• Pedelik (10/5): -
• David (10/5): Top quality modern Western-style hotel close to city center - It was a well-designed, well-constructed hotel. All the facilities were of high quality. Friendly, helpful, and professional staff. The housekeeping was excellent. The buffet breakfast was very good; it featured a variety of tasty dishes. The transportation service (arranged taxi) was good. A particular plus is the sauna and spa which were an exceptional value. They overcharged my card which I am working to resolve. I have the final invoice in both Mongolian currency and USD, and the exchange rate based on those invoices matches the exchange rate the desk staff told me was in effect that day, so I don’t understand why I was overcharged.
• Patrick (10/5): - Great hotel located about 20 minutes walk from Sukhbaatar Square. Rooms are clean and good sized. Hotel staff recommend Camber Star tours for a daytrip to Chinggis Khaan statue and Turtle Rock which was an excellent trip. Also, Gandantegchinlen Monastery is close by.
• Ersin (9/5): -
• Mai (10/5): とても良かったです！ウランバートルに行く際はまた泊まりたいです。 - 日本語を話せるスタッフがいたおかげで、ウランバートル観光や空港送迎、またランドリーサービスについてスムーズに要望を伝えることができました。 スタッフの方々はみなとても親切で助かりました。 部屋も広くとても快適でした。 レストランも併設されていたのでよく利用させていただきました。 特にないです。
• Leonid (9/5): -
• 830kashs (10/5): High levels of customer service. - The staff at the Holiday Inn are exceptional, particularly the front of house team. Nothing is too big a task. Great customer service. I stayed on 3 occasions during my travels in Mongolia. Thank you for a memorable stay.
• Mariia (8/5): -
• 홍 (6/5): -
• Yue (10/5): -
• Azeman (8/5): -
• ISAMU (10/5): - 部屋は広々としており清潔でアメニティも充実してスタッフも控えめにフレンドリーです
• Otis2006 (7/5): -
• Seth (8/5): A convenient, but pricey hotel in central UB - The room was excellent Breakfast was expensive for what you got

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