Hotel52

Location: Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Elevator
• Multilingual staff
• Smoke-free property
• Wedding services
• Express check-in
• Tours/ticket assistance
• Wheelchair accessible parking
• Parking (limited spaces)
• Free self parking
• Airport transportation - pickup (surcharge)
• Pool sun loungers
• Reception hall
• Covered parking
• Wheelchair-accessible van parking

Rooms Available

• Standard Room, 1 King Bed

  1 King Bed

  269-sq-foot room with city and courtyard views

  
  

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Bed sheets not available

• Deluxe Room

  1 Double Bed

  344-sq-foot room with city views

  
  

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Access via exterior corridors
  • Bed sheets not available

• Standard Double Room

  2 Double Beds

  269-sq-foot room with city and garden views

  
  

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Bed sheets not available

• Junior Suite, 1 Bedroom

  2 Double Beds and 1 Double Sofa Bed

  689-sq-foot room with city and garden views

  
  

  Layout - Bedroom, living room, and dining area

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk, safe, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Separate sitting area
  • Access via exterior corridors
  • Separate dining area
  • Separate bedroom
  • Bed sheets not available

• Family Suite, 2 Bedrooms, City View

  2 Double Beds and 1 Double Sofa Bed

  840-sq-foot room with city and garden views

  
  

  Layout - Bedroom, living room, and dining area

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer

  Practical - Desk, safe, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Separate sitting area
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Separate dining area
  • Separate bedroom
  • Bed sheets not available

• Deluxe Quadruple Room

  2 Double Beds

  344-sq-foot room with city and garden views

  
  

  Entertainment - 42-inch flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Access via exterior corridors
  • Bed sheets not available

Guest Reviews

• Stacy (2/5): - I made this reservation late one night and had an error on the dates. I tried immediately to contact the hotel and they insisted I fix it through Expedia, however, when Expedia finally got a hold of them they wouldn't allow the correction, so I am now out the money for the reservation.
• Nithin (8/5): - its close to 5th avenue so you can just walk everywhere. lots of shopping and dining options
• Marian Moreno (10/5): - Clean and cold.
• Rafael (6/5): - .
• Rock (10/5): Nice !!! - Good place to stay, with on site bike rental. Everything was clean and the service was good and helpful
• Jessica (10/5): - We had a great 2-night stay at Hotel 52. Traveled with teen and pre-teen. Breakfast and pool on the roof was lovely.
• Grigory (6/5): - Overall I've expected more from "4-star" hotel. The room is veeery basic and minimalistic. I stayed at 4th floor, "under" the cafe. Every morning at 6am they started moving tabels/chairs/something. And it's loud, and made me woke up. Stuff is nice and friendly.
• Frank (8/5): - It is very basic, but the bed is great, room is quiet and the rooftop area very nice!
• Justin (6/5): - Would have been a great spot but the set up for the buffet every day was the noisiest thing I've ever heard in a hotel. I was 2 floors down from the roof and it woke me up daily at 6am. I ended up changing to another hotel. The staff were great and the location was good. Close to a lot of restaurants and 5th Ave hustle. There was mold in the shower which I had them clean upon arrival, but it never did fully clean up. Couldn't smell it and it didnt make my eyes hurt so wasnt too bad. Bed was decent and rooftop area was nice. If you don't choose the buffet breakfast, your coffee will be the price of a good Americano up the street. Would have appreciated a more friendly price for guests.
• Beatriz Mariana Medina (8/5): - No tienen indicaciones de la política de toallas o llaves ni cómo usar la caja de seguridad, las puertas de los baños no cierran, el mantenimiento es súper limitado. Los empleado son amables y cálidos.
• Sabrina (6/5): - The staff were friendly and helpful. A fridge in the room would have been nice. The pool area was nice, seating was limited due to the amount of bird poop on the chairs
• Ryan (10/5): - Staff was super helpful with everything! Rooms and beds are great! Loved the location. Everything was walking distance
• Travis (8/5): - The hotel is in a great location. You literally walkout to the main strip where everything is located. The hotel doesn’t have a gym but there are some nearby. I highly recommend going to a gym called Evolve. The rooms are nice and I had great customer service at the front desk. Nobody really used the swimming pool because the beach is so close.
• Robin (6/5): - Great location, rooms are big but smell moldy. We had to move to another room. We paid xtra for parking and it was based on availability only. We parked on the street.
• Steve (8/5): - Nice place! Been before and will return again. A few minor annoyances, like a room safe that didn’t work, and was too small to keep a laptop. But the staff are great! Underground parking is great.!
• Jose Raul Sixto (10/5): - I really like this property and then everything you needed a rooftop pool restaurant for breakfast and simple but well equipped bedrooms. The beds were very comfortable in the lemons were very nice
• Maria Guadalupe Mulgado (10/5): - Easy and fast check in with the upset hospitality.
• William (10/5): Beautiful Rooftop Patio and Pool - Hotel 52 was a great choice for a basic room, close to everything with a beautiful rooftop pool and patio. I will be back.
• Peggy (6/5): - The Hotel is nice
• micheal john (10/5): - Was a great hotel
• jennifer (8/5): - its a nice hotel
• yahya (2/5): - “It’s an old building. They have a room on the first floor with a lot of humidity coming off the concrete. The window opens directly to the walking area and stairs, bringing in excessive noise from kids and their parents early in the morning. Around 7:30 AM, workers arrive, and you can hear everything they do. There is no real sense of privacy in that place. They also require signing too many unnecessary documents for check-in and check-out. Additionally, the internet speed fluctuates, and sometimes it doesn’t work at all.
• Alexandra (8/5): - Overall a nice place to stay. Receptionist are quite attentive. This hotel was suppossed to cost 4 times mkre than offered at, and this is just misleading. Rooms was comfortable, albeit smells like humidty a. If you open your windows, theres no mosquito protectors, so you will get quite bitten. I got
• monica (10/5): - The desk service is excellently, the lady from the desk is make customer super welcome 💕she is very sweet..
• Michael (10/5): - Everything great!
• Giovanni S (10/5): - I will stay here again
• Allison (8/5): - It was budget friendly and we enjoyed our stay with no issues.
• Brian (10/5): Quaint little posada - Nice, well maintained little hotel in central PDC. Every thing is walkable. Excellent wi-fi, difficult to find in central area. Friendly staff.
• Anna (2/5): - No hot water in the shower. No steady internet. Dirty filthy windows. I did not care to make pics.
• Tyler (8/5): - Great location, great staff, air conditioned, comfortable bed
• Fajar (2/5): - Wir hatten ein Zimmer im Erdgeschoss für eine Nacht (Overlay vor Weiterreise). Die Decke und der Boden waren nicht verputzt, es erinnerte an eine Abstellkammer. Es roch nach Schimmel. Hinter der Tür hing ein genutztes Handtuch von den letzten Gästen. Es wimmelte von Mosquitos, wir erwischten bestimmt 10 und es tauchten immer weitere auf. Der aufgerufene Preis war für dieses Zimmer viel zu hoch. Buchung ohne Frühstück, daher keine Aussage dazu möglich.
• Martine (6/5): - Good budget hotel with a clean room and a comfortable bed. The basic really with no fridge. Passeport ID requirement, not my favorite because of entity theft. Very close a 5th avenue , 8 min walk to the beach and 25 min from ADO bus terminal. If by Taxi negociate 150 -200 pesos. The rooftop needs some TLC, and more plants to distract from the view. Loved the eco jungle is the erea close to elevator.
• Yaira (8/5): - El hotel es sencillo pero tiene todo lo necesario para estar en el. La localización es al final de la 5ta avenida que está muy bien porque se puede ir a caminar para la playa 88 o para la 5ta avenida. Las áreas fueron muy seguras. Lo único que no me encanto es que cada dos días se acababa el agua caliente. Por lo demás me pareció bien ante el precio por noche.
• Cobi (10/5): - .
• Amir (2/5): - The hotel condition is far from the photos, it's very old and dirty
• Elias (6/5): - Very basic, not modernized at all. 1 flimsy chair that looked unsafe to sit in. No USB ports at all. The hallway reaked of a musty smell. The room was a concrete floor, no carpeting or rugs. No refrigerator. The hot water was abundant and it had great water pressure. The A/C worked well. The housekeeping staff was wonderful and kept the room clean. Nothing horrible, just a plain, basic room.
• Keshava (10/5): - Great location, clean and well maintained rooms, friendly staff, spacious and well designed rooms
• Brian (2/5): - I wouldn’t recommend this place to ANYONE. The staff has a level of privilege that is crazy. The rudest front desk I have ever encountered
• Jose (8/5): Cool - Is amazing place to you stat an a quite room close to the 5 ave where is a iconic street in Playa del Carmen
• Sonia (8/5): - I had never been to Playa del Carmen before, it would have been nice to know that the pedestrian walkway to the central area was just left as you exit the hotel. I turned right and the area felt less safe as I was walking along the sidewalk. It is a great location for the price, once I realized how close it was to the pedestrian road. The staff are friendly and the hotel is very clean.
• Ashunta (10/5): - Loved it!
• Agne (6/5): - The lighting in the room is bery poor, it feels you are in a cave. Breakfast portions are very tiny.
• Thia (8/5): - I think I would have preferred a window not opening up to the lobby lights, but solid construction means it's quiet (except for the only window opening up above the lobby)
• Jean (6/5): - Patio door will not lock, but this place was clean and the floors are made out of cement is not beautiful, but very clean The staff was very good I would go again:) Yo Quero, no problem
• Karla (10/5): Good value - Looks just like the pictures rooms are small but comfty- good front desk service.
• Jorge (8/5): - Everything was near the hotel area stores and the beach
• BARTLOMIEJ (10/5): - Garage
• Juan (10/5): - Good and professional people working in the property
• Juan (10/5): - Good and professional people
• Robert (10/5): Great hotel service, great location, but... - The location of the hotel is great, in a more quiet part of the fifth street, very close to good restaurants and beach. The staff is generally great, except for the breakfast team. Unfortunately the breakfast is not great at all, very limited, and the breakfast staff is flat-out rude and have no standards for service. Would not recommend to pay extra for daily breakfast, the hotel should focus more on the rooms and guest service instead of trying to upsell breakfast, if this is not a priority.
• Manuel (10/5): - Great Place to stay in Playa
• Norma (10/5): - We went with 6 children we had the master suite 4 beds and 1 sofa bed , dinning table 3 bathroom the kids were super happy staff is friendly. With children what more can you ask for and price was in our budget.
• Alberto (6/5): - Wised we could’ve be able to check in before 3pm
• Amy (8/5): Nice Hotel - We stayed at this hotel just one night before we went to our resort the next day. It was a clean, basic room. Quiet, and located close to many bars, restaurants and local markets.
• Gord (10/5): - At the north end of 5th Ave. Convenient x close but not right on the avenue x a little distance from the noise x activity. Easy access to northbound 5th ave to public beaches (less known). Roof top cafe 👍, good food, very friendly. Roof top pool. Front lobby staff all very nice, accommodating. Great place for the rate. (Would like an in room mini fridge). 👍😁
• Heriberto (10/5): - Good
• Michael (10/5): - Hotel is nice clean very close to 5th Ave. Staff is great and friendly.
• Ana (10/5): - Lo único malo es el baño de las habitaciones se queda el agua estancada en la Puerta y huele mal, y la Puerta del baño no cierra , pero el Staff es un 10/10 muy amables y el Hotel es muy lindo y acogedor
• Anil (4/5): - will not recommend to stay. We got the room very close to reception which had a lot of noise and they didn't change the room upon request. Additionally, the bathroom had some ant colony which I told them but they didnt really do anything about it.
• Begona (10/5): - My suggestion is that all the rooms should have a mini fridge. thanks!
• LUCIE (10/5): - It was my 3rd stay there. The staff is always helpful and location is perfect.
• Cecilia (6/5): - Bed looked not really clean and the pillows like rocks
• Gustavo (10/5): - Moneys worth!
• LUCIE (10/5): - Second stayed in H52. The staff is friendly and helpful.
• Valeria (6/5): - Good hotel to stay at in PDC, we loved the pool at the rooftop and the location is great. Only thing is that I did not expect our bathroom to be in our room and not separated by a proper door. Other than that, we were pleased
• Raihan (6/5): - The quality of the rooms could have been a lot better, the washrooms are very tiny and there are no options for a soap case, overall the washroom area is very small and not up to the mark compared to the type of hotel it is.
• Andres (8/5): - Los cuartos deberian tener una nevera
• Sheila (6/5): - Pros This hotel was located right next to 5th but it wasn’t like in the middle of everything so it was good. The staff were nice and tried to help to their best efforts. The pool was pretty indeed ne looked like the pictures. The price was good for the place. Cons Do not ask the staff to help you with a taxi because the will overprice for like 3x. Why do you think they have more pictures of the pool than anything else in this hotel. The rooms were okay. The floor looked like it was “painted” years ago and as time went on it’s been clearing and doesn’t look so great. As seen in one of the pictures on the site, the sink IS NOT IN THE BATHROOM. It’s the first thing you see when you walk in so be warned. The cleaning lady actually leaves a small envelope so you can tip them ne I found this was my first time seeing this ever. It was interesting but at least she did a great job. The sheets and towels were okay but one throw pillow that was on the bed smelled so bad. Like it’s been there since the opening of the hotel and never been washed smh. OTHER The amenities available are just what is listed. The only thing they have is a pool. There’s no washing machine or dryer ir any other common amenities you’d see in other hotels. I advise to find a laundry place near the hotel because you may need it. Overall it was an okay stay. Pay more attention to the pictures so you won’t be shocked upon arriving but it was an okay stay.
• Gelika (10/5): - This was an awesome stay! Nice staff, nice vibe and walkdistance from nice places to eat and nice beach! Amazing! I hope i'll be back soon!
• jennifer (6/5): - its what you pay for nothing more.
• florecita (6/5): - The location has limited parking and when full you have to park outside on the street. The property is outdated the only saving grace to this place is the staff front desk and cleaning anything else is just average
• Christopher (6/5): - The hotel is dated and is in need of some serious repairs. Our balcony was not safe to walk out on the area is a little rundown. It has an abandoned building on one side, and a series of older buildings on the other side. The location is perfect though. It’s literally a three minute walk from Quinta Avenue. There is ample parking and the staff was phenomenal.
• Edy (10/5): - It is very quiet, the workers are all very friendly, you can walk to the beach, 5th avenue, many options for breakfast, lunch and dinner in the surroundings, the pool located on the roof with very nice views
• Alegria (10/5): - Great value
• Jenette (8/5): - Al hacer el check in nos dieron la llave al abrir la puerta ya estaba asignada a otra pareja y estaban adentro😩
• Rose (8/5): - Nice place to stay and staff was friendly.
• Ciro (8/5): - Nice quite place. Reception real polite.
• Maria (10/5): - The property was very nice and conveniently located to what we wanted to do.
• nancy (4/5): - Its really dirty
• Verified traveler (6/5): - The experience could have been awesome if they clean the room and leave clean towels and sheets. When I open my bed it was, really!!!
• Kirsten (10/5): - Staff was friendly and good to work with. The courtyard area and rooftop area were beautiful! Breakfast is cooked to order every day and is great! This is a great option if you are on a bit of a budget. Still a nice and beautiful hotel with good breakfast without breaking the bank! Things to note: The rooms are not super sound proof so you can hear a lot of what is happening outside the room, if you are a light sleeper this might not be the best option. The bathroom door for our room was also glass which was totally fine for just my husband and me, but just something to keep in mind if you want a little more privacy.
• Flora (6/5): - Primitive. No fridge, a/c worked, pool on the roof, had to pay for coffee. You get what you pay for.
• Curtis (10/5): - Low water pleasure in shower, almost none. Beds very comfortable
• YAIMA (8/5): - Hotel conveniently located just half block from 5th avenue but in the quiet area. Beautiful garden rooftop but pool is not heated. Breakfast was ok. The rooms are basic but bed and pillows super comfortable. The only downer is that there was not hot water in the shower but we only stayed for 1 night so i'm not sure if it was a one time issue.
• Ernesto Martin Guerrero (10/5): - Excellent , Service ,location,Property The pool area is very beautiful But too dark you need to check where you walk.
• ramon (8/5): - Nice clean place to stay.
• leonardo (8/5): - Nice hotel, staff are super friendly. The only problem are the hot water. Super nice infinity pool.
• Jose (10/5): - Great place to stay Near 5th ave Safe and good pkace Nice ppl on front desk Everything was great....thnks
• Isabel (10/5): - Todo estuvo súper bien
• Stephanie (10/5): - Hotel was beautiful, beds were comfortable. Breakfast on the rooftop every day was so nice. The area was close enough to tourist attractions but not too much to be surrounded by noise & we were able to explore the city & enjoy plenty of street cart food.
• Sean (10/5): - This property is at a great location
• Carlos (10/5): - Clean, staff was helpful. Takeaway from this property is they have a rooftop pool but they don’t sell cocktails and the air conditioner in the room did not blow cold air.
• Jay (8/5): - This place is located at the northerly end of the developed 5th Calle. It's walkable to most things and especially the beach. It is quieter than the larger resorts, which we liked. It was only missing a rooftop bar so we could enjoy the pool and view. We would stay again.
• Ted (8/5): - Location excellent. The property was very nice. My room was very comfortable and nicely decorated
• Rostance (10/5): Excellent for Digital Nomads / Remote Working - The top floor has got an all day cafe/restaurant and good wifi. It has a large shaded canopy which makes it great for working on your laptop from. The pool is up there too so you can easily take a few minutes out to cool down before getting back into another session. It's just on the end of the main street with all the restaurants and bars. So for the price as well, it's a great find.
• Juan (8/5): - This was a very last minute booking, never stayed or heard about this hotel before. I always use airbnb. The hotel is well located to get to the beach, close to 5th Ave, I felt safe. I had a horrible first night, some guests in a room on the second floor, played very loud music until very early in the morning. I'm sure they passed out because I heard people knocking on the door for hours, and could't do anything about it. NOT the hotel's fault. I had a double bed room, when I booked a single king bed. NO explanations, they just put me there. Honestly no big deal to me. You can definetly hear voices and noise from rooms next to yours. NO fridge, a least in my room. Not good at all. Maybe I didn't catch it at booking time. My room was not like the best, but not the worst neither. Old looking and as clean as it could be. I had to extend my stayed for 3 days, tried to do it from the lobby, and it was costing me $70-80 dollars more, that if I book it with Expedia. So I ended booking with Expedia instead. Over all the hotel is just good. Can't compliant.
• Francisco (10/5): - Friendly
• Dawniller Perez (8/5): - The location is close to everything!
• Jason (8/5): - No complaints about this hotel. It is at the very quiet end of 5th avenue. That can be a good thing. It is about 1.5km from the ADO bus station.
• John (10/5): - Very Bohemian feelings!

Photos