Hotel Casa de la Palma Bed and Breakfast

Location: Calle Ciruelos S/N, Centro, Zihuatanejo, GRO, 40890, Zihuatanejo, MX

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Free breakfast
• Health or beauty spa nearby
• Carport
• Books
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Continental breakfast
• Designated smoking area
• Concierge service
• Free breakfast
• Safe-deposit box at front desk
• Pool umbrellas
• Tours/ticket assistance
• Wheelchair accessible parking
• Snack bar/deli
• Parking (limited spaces)
• Free self parking
• Rooftop terrace
• Beach shuttle (surcharge)
• Pool sun loungers
• Free continental breakfast
• Books
• Games
• Foosball
• Shared refrigerator
• Water dispenser
• Carport
• Garage
• Children's games
• Health or beauty spa nearby
• Coin laundry on site
• Wheelchair-accessible van parking
• Coworking spaces
• Well-lit path to entrance

Rooms Available

• Junior Double Room

  1 Queen Bed and 1 Twin Bed

  35.6-sq-foot room, located on the top floor, pool views

  
  

  Layout - Separate dining area

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Iron/ironing board (on request), local maps, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Room service (limited hours)
  • Daily housekeeping
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Local maps
  • Eco-friendly cleaning products
  • Closed captioned TV
  • Location - top floor
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Family Room

  1 King Bed and 2 Twin Beds

  54-sq-foot room, balcony with pool views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Iron/ironing board (on request), local maps, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Local maps
  • Eco-friendly cleaning products
  • Closed captioned TV
  • Wheelchair-width doorways
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Double Room

  2 Queen Beds

  54-sq-foot room with a balcony

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Iron/ironing board (on request), local maps, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Local maps
  • Eco-friendly cleaning products
  • Closed captioned TV
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Basic Room

  1 Double Bed

  27 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Iron/ironing board (on request), local maps, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Local maps
  • Eco-friendly cleaning products
  • Closed captioned TV
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Comfort Room

  1 King Bed

  38-sq-foot room with pool views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Iron/ironing board (on request), local maps, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Local maps
  • Eco-friendly cleaning products
  • Closed captioned TV
  • Change of towels (on request)
  • Change of bed sheets (on request)

Guest Reviews

• Diana (10/5): - Todo bien
• Cesar (8/5): - Todo bien solo la habitación que me tocó es un poco pequeña
• Jessica (10/5): - Me encantó mi estancia en el hotel, la comida de buena calidad y sabrosa, el personal amable y atento y respetables. Las normas son excelentes para descansar. Volveré para mi próxima visita.
• Gilbert (10/5): - Staff was very courteous and room was clean and comfortable.
• Karina (10/5): - Me encantó esta super bien ubicado, el lugar con excelentes instalaciones muy familiar, personal muy atento
• Fátima (6/5): - Le falta amabilidad al personal
• JANITZIA IRENE (8/5): - Está limpia, alrededor hay varios comercios, el malecón está cerca a pie y hay varios restaurantes. El mercado también está muy cerca a pie. Tiene ventilador en el techo y a parte minisplit con buen funcionamiento.
• Fatima (10/5): - Todo bien
• GUSTAVO (8/5): ME VOLVERIA A HOISPEDAR - CUMPLE POR PRECIO
• JOSE ARTEMIO (10/5): - Muy bien la estancia y el desayuno que obsequian, céntrico, alberca agradable, cuartos pequeños pero cómodos
• Eder (10/5): - Muy tranquilo y rica comida
• Darren (10/5): - I’ve have a lot of great stays in Zihuatanejo, but this is now my favourite. It starts with a greeting from the super friendly & helpful staff, as well as Misha, the resident feline. She may even come to your room to say hello! Everything is wonderful: the spotless facilities, the central location and nice pool yard, you will love this hotel. We had a jr double suite. AC was excellent , helped us get a restful sleep in their comfortable beds. Location was quiet at night and in the morning. Steps away from lots of shops, vendors, restaurants and Mercado Central. The continental breakfast with breads, real fruits, coffee & juices will get you fueled up & on your way with the option to order other items. I’d highly recommend this if you like to explore the city and its beaches during the day, with an opportunity to come home and chill in the pool or go to the beautiful rooftop terrace. We met lots of very friendly people also on vacation . There are stairs with no elevator so not recommended if you have mobility issues. All in all, I would stay here again in a heartbeat. We are even looking to book when we return in Feb or March. Their ratings don’t lie , it is an excellent hotel. You WILL NOT be disappointed.
• Gloria Noemi (10/5): - Muy buena atencion. Personal muy amable y te apoyan con dudas para trasladarte y conocer lugares.
• Pepe (10/5): - Muy bien mibestancia
• Pepe (10/5): - Muy agradable lugar y sus trabajadores
• Sandra (10/5): - No es petfriendly
• Mariana (8/5): - No servia el wifi, mala señal
• Jesus Ruben (10/5): Gran lugar - Es un gran lugar, te sientes como en casa, el personal es muy amable, tiene buena ubicación, el desayuno está muy bien, siempre pedimos algo adicional al desayuno de cortesía porque estaba muy rico todo lo que allí cocinan.
• Stephanie (10/5): - We liked that it was right next to a market. Though busy during the day it was fairly quiet. Plus the market closes at 7pm, so it gets very quiet at a decent time. Staff was very friendly and gave great food recommendations. Our room was adorable and exactly what I'd hoped for when booking. P.S. tell Misha (the resident kitty) we say Hi.
• Ricardo (10/5): - Very nice and friendly helpful staff
• Juan (10/5): - This hotel is great! From location, staff, and room itself. Everything is walking distance, staff was the most helpful. Easy check in and out. We booked 2 rooms and both were nice and clean.
• Erica (10/5): - Excelente servido, muy amables el personal, las habitaciones muy limpias.
• Kevin (8/5): - Staff was very helpful. Property was small & perfect for our getaway. Would recommend 👌
• Marilyn (6/5): - The hotel was clean however very basic. No frills. Breakfast was minimal especially as I am celiac
• Leslie (10/5): - This this is a wonderful traditional Mexican hotel. The breakfast offerings are fantastic, with a complimentary Continental breakfast. They also offer a menu of delicious breakfast items. The staff are amazing!! Always there whenever you need them, extremely friendly and welcoming. The terraza is a wonderful place to relax and also for morning yoga practices. Thanks to all the wonderful staff at this property, we would definitely stay there again next time we are in Zihua.
• Kirk (8/5): - Stayed here once prior in a much larger room which was comfortable. This time we were only able to get a tiny room. Felt tiny for the 2 of us. Plus, the shower/bathroom did not have good airflow or separation between spaces and resulted in a super wet bathroom floor that was unable to dry out easily. Next time we'd opt for a different room. Somewhat fun to be located in a part of town that isn't filled with tourists, if that's your thing.
• Peg (8/5): - Stable Wifi available in only public areas. In my room, it would come and go every 30 sec to1-2 min. Not desirable.
• Randy (10/5): - We loved the staff! Very friendly and helpful. A beautiful family runs this bed and breakfast!
• Chloe (10/5): - We enjoyed our stay at Hotel Casa de la Palma very much! The staff were welcoming and very helpful. The rooms were clean and well maintained. We stayed in both the deluxe and regular rooms and both had everything a traveler could need. Also the continental breakfast included with the room was fantastic and all the additional options in the restaurant were delicious!
• Gail (10/5): - The staff are great. Always willing to help. Breakfast is good and rooms are clean. Very central location.
• Megan (10/5): - Water pressure wasn’t good. Hot water was limited at times. No refrig in room but they had communal ones to use.
• Rob (10/5): - Located by central market so takes a bit getting used to the hussle and bustle to get anywhere is a bit daunting at first. The hotel is a real oasis. Surrounded by fresh food stalls, trinket shops, cafeterias, banks and good restaurants.
• David (10/5): - Excellent property in the heart of the Centro district. The property is located on a quiet street. Staff are very friendly and helpful.
• andrea (10/5): - Nice property, very helpful staff !
• Hector (6/5): - Great service from the staff. I would rather stay a shorter period next time. Seems like they dont like when you stay too long lol. Bad Wifi and closed pool for 3 days. Other than that staff was very friendly and the resident cat was a huge plus for me and my girl.
• Andy (10/5): - This was a very comfortable place. Will be back
• Teresa (8/5): - We were able to sleep with out noise
• John (8/5): - Staff was excellent and check in was very quick. The room was very clean. The pool was closed on the day of arrival which was a shame. The morning breakfast was quite basic.
• Philip (10/5): - The staff was very kind and professional
• Michael (10/5): - The staff at Hotel Casa de la Palma were very welcoming and the hotel is quaint and comfortable. The neighborhood around the hotel has some good, traditional Mexican restaurants. I will return!
• Roman B (10/5): - It was a nice quiet little place.
• FELIPE (10/5): - It was unique that the place was in the middle of the plaza and at walking distance to the beach. Al of the workers were very pleasent and informative.
• Esmeralda (10/5): - Pretty nice, and the staff very friendly excellent service
• Elena (10/5): - Excellent workers,location,and room!!!
• Kenneth (8/5): - Nice for a short stay. Conveniently located.
• Ross (10/5): - Friendly and helpful staff!
• Dennis (10/5): - Clean Safe Excellent staff Excellent location
• Matthew (10/5): - Great value. We stayed in a family room and it was great, plenty of room, clean, good breakfast, had fun by the pool and good location. Would recommend.
• Melody (8/5): - Staff was amazing…a 1-kl walk to Madera beach a bit too far for me…. Sidewalks in Zihu are very unlevel….DO NOT take your eyes off sidewalks when walking, I had a hard fall.. The hotel was clean, close to shopping, a bit if walking to restaurants and beach.
• Janet (10/5): - Loved everything about the property!
• Martin (6/5): - Small rooms, but I guess good for the price you pay
• Jose (10/5): - The staff are the friendliest and most helpful I have encountered in a long time. Great people. The kitchen turns out a good breakfast. The rooms are clean as is the overall property. A little noisy just because the doors and windows are not the heaviest. Not a big deal though. It’s an amazing value for the price as well. I will stay here again.
• Daisy (10/5): - The staff were friendly and professional. The rooms were simple but clean and very comfortable, the continental breakfast was great. Its in a great location 10 minutes from beach but not necessarily in the heaviest tourist area. Very pleasant place to stay.
• philip (8/5): - Very friendly staff, internet was in and out but overall had a great time in zih.
• Laura (10/5): Welcoming and central - Very welcoming, nice and central. Lovely breakfast and service.
• Rachelle (10/5): - Very clean. Very friendly staff.
• Bernardo (8/5): - Good location Walkable to the beach
• Charles (10/5): - It was great
• MILAGROS (8/5): Home away from home - I loved my stay here in the B&B. The staff were all highly courteous and very respectful. Location to all restaurants, street vendors, shops, and mercado. I came with a clear agenda of what I wanted to do and the front desk assisted me every step of the way, which I was truly grateful for.
• LUIS ROBERTO (10/5): - It was just what I expected. Great value.
• Bonnie J (10/5): - Amazing! Anna and staff are absolutely amazing. We felt welcome and cared for…it felt like family! From cold pool refreshing dips from hot days walking around or at the beach to terrace top beginning or end to your day…this place still our heart!!! The breakfast and service from Danna was exceptional and their great English to help with our tiny bit of Spanish and directions and of things to see
• Helen (8/5): - The room was a bit dark as it was painted brown. But that was ok when you got used to it. This bed and breakfast was charming, the staff really nice, the breakfast enjoyable and sufficient. The coffee was good. It is conveniently located in the centre of Zihuatanejo, close to restaurants, the mercado, shops. It appears to have a dedicated clientele of return guests. All in all, it was a good place to spend a night.
• pam (6/5): Sweetness Abounds - If you're looking for a little place to stay that is affordable, centrally located and with the warmest hospitality ever, then you should book Casa de la Palma. Bring your own pillow if sleeping on hard pillows bothers you. Keep in mind that you will have stairs to climb, and other than the fresh fruit and good cup of coffee, the breakfast has nothing very nutritious or delicious to offer but the breakfast area is quite charming along with the smiling service.
• Kirk (10/5): - Delightful place to stay in Zihua with easy access to anything you'd ever want within a short walk.
• Linda (10/5): I'm in love with Zihua - The hospitality is outstanding! Adorable continental breakfast, super close to the centro/mercado for all kinds of eats and easy to access extremely economical public transportation to lots of destonations.
• John R. (10/5): - Safe and clean. Ana was super helpful and sweet. It’s my wife and I here for one night and this is what I would consider a wife friendly hotel. The pool is clean as well.
• Issa (10/5): - Loves this delightful, local style hotel. All the markets, street food, restaurants and kindness all in one area. The staff is 6 ⭐️ star.
• Karla (6/5): I would not recommend - My reservation was lost despite arriving a little past the indicated check-in time of 3PM. I was told I was supposed to reconfirm. I only ever received one email confirming my reservation and in fact stating that I DIDN'T need to call to reconfirm. We ended up having to wait longer to get a room and was more expensive than the one I had originally booked. We were only staying one night to catch our flight the following day so for the price I think the place is ok. I would not recommend it for longer stays. Our room was on the second floor right by the stairs. With people constantly coming and going, it was not very pleasant to sleep. The street noise is also a constant at night. The pool water was a bit cloudy and our shower was too small. The shower curtain sticks to you if you aren't carefuI. It was also hard to keep the rest of the bathroom dry once you shower. I'd say the best part was the resident kitty cat.
• Sheena (10/5): - Friendly staff made us immediately feel welcome. We arrived before check in time. Left our luggage at the desk while we explored the area. Hotel is in the centro. Lots of hustle & bustle in the surrounding area. Our two rooms were very clean. Lovely rooftop patio. Pool is small but a great way to cool off at the end of the day. Will definitely return!
• Noreen (10/5): - We have stay here before and love coming back. The staff are amazing! Loved the new Breakfast option. Anna and Jessica are soooo hospitable. We love them!
• natesia (10/5): - We're a family with 3 smaller children and really enjoyed our stay. The room was spacious and had a fridge. The pool was perfect! Very friedly personnel.
• Eric (8/5): - Exellent staff Very freindly and helpfull
• Roy (10/5): - This is the place if your in zihuatenajo!
• Patricia (8/5): - Enjoyed my stay here. Had a luggage problem (airline-not hotel) and staff (Jessica in particular) resolved a looming disaster for us. Breakfast was very nice. Pool is very nice. Appreciate that hotel has 'bulk' water so you don't have to buy/dispose of water bottles. Room and bedding comfortable. My only 'reservations' arise from the fact that Zihuatenajo seems to have no dog control laws and that locally owned dogs never stopped barking. Also- the hotel is a charming multi level establishment, which was fine for me, but I believe I should warn travelers with mobility issues that getting from floor to floor would be difficult.
• Kevin E (8/5): Small hotel with great staff - Great staff, location, very clean. Tiny bathroom, hard bed & weak coffee. Nothing fancy but staff do an amazing job of ensuring a pleasant stay.
• Kevin (10/5): Awesome stay. - I would highly recommend the hotel. The staff was so helpful and accommodating. Clean hotel, smoking allowed on your balcony &roof top deck and around pool. Breakfast had toast/baked goods/cereal/juices/fresh fruits. Very good. Great location in the thick of things right at central Mercado and short walk to waterfront. Banks all close by for atms. Recommend Santander atm as it will give 9000 pesos for small fee and 1 block away.
• Alexander (10/5): Gem in the city - We had a family room with 1 king bed and two twins. It was perfect for our little family. We had a private patio overlooking the pool with a private hammock! The fridge in the room was a bonus. The terrace on the roof was beautiful and romantic with two hammocks and overlooking the city lights. Hotel was perfectly central in the city for us. Staff were so friendly and the breakfast was fabulous!
• Carole (10/5): Hidden gem. - In the centre of Zihuatanejo so close to restaurants, shopping and beaches. Very welcoming, friendly place.
• Jill (10/5): - we had a wonderful time in Zihuatanejo and at this hotel. It was charming.
• Verified traveler (10/5): - I loved this hotel. The staff was very friendly. Always gave us recommendations on what to eat or where to go. The lady in the BREAKFAST área was very nice. They came in to clean our room every day. To save energy they have a set thermostat. You cannot change it. It’s very central. We literally walked everywhere. We walked to the beach and also walked to the bus stop to go to ixtapa. The mercado is right down the street. The TV signal sometimes failed. But other than that everything was great. If you’re just wanting a place to sleep casa de la Palma is where you should stay. Loved it.
• Verified traveler (10/5): La Palma - Great place, super helpful staff for non Spanish speaker
• Mirella (10/5): - It great place personal was great be back in dec clean place love cat
• Scotch-Irish (8/5): - Owners hired great staff. Manager Karen is an excellent manager and cares about the guest. Friendly, helpful service and clean room all at a reasonable price. Constructive criticisms: Very little warm or hot water but temperatures in Zihua make cool water something desirable. I will likely return.
• Verified traveler (10/5): - The staff they really made it an enjoyable time. Really close to everything.
• Traci (10/5): Great Staff! - The staff was excellent, the room very clean and very centrally located There was a building next-door that was doing construction work in the middle of the night and they went above and beyond to help us out and move to another room when necessary. Anna and the whole staff is amazing.
• Wanderers (8/5): - One night stay this time but may stay longer next Front office staff pleasant
• Verified traveler (10/5): - An excellent basic hotel in the Centro. Staff, particularly Ana, were extremely helpful and responsive. Would definitely return.
• Dave (10/5): - Loved it all. Anna, Daniel, and Angelica were amazing. If you want a budget friendly hotel in the heart of Zihua near the market; this is the place. Will be back for sure!
• Verified traveler (10/5): - I loved this casa. The bright, sunny, spacious rooms were spotless and full of character with pretty stone mosaic detail. Anna and the team was an incredible host. She went above and beyond to help us with our travel plans. Highly recommended.
• Shawn (8/5): - Very clean, staff helpful but a bit noisy.
• Lyla (8/5): - The hotel was a 2 1/2 * so don't expect 5*. But - it was clean; a good location and the staff, especially Anna and Jessica were wonderful. They made it very special. Would also like more places to hang towells and clothes.
• Meredith (10/5): - This is a small family hotel away from the tourist district but close enough to walk to most attractions. The charming sisters who manage the place go far out of their way to ensure the happiness of their guests, and staff members have the same attitude. They have staying here a pleasure.
• Verified traveler (10/5): - I can't believe it's taken me two years to write this, because I have been thinking about the generous owner/employee every day since then. I stayed in this hotel alone, it was a wonderful and basic hotel, walking distance to everything. I woke up one day in excruciating back pain and didn't leave the hotel. By early afternoon there was a knock on my door, and it was the owner/employee asking if I was ok as I hadn't left the hotel all day. I told him I was in horrible back pain. He went to the pharmacy to get me pain meds and ordered me in food. He checked on me later that evening, insisting he would carry me to a hospital the next day if I hadn't improved. I hadn't. The next day, he half carried me to a doctor he knew where I was able to get a steroid injection in my spine, that literally saved me. i still think of his generosity daily and recommend that anyone coming here who doesn't want to be in the middle of the bar/tourist bubble stay here-
• Verified traveler (10/5): - Great location everything was nearby and staff was great.
• Georgie (8/5): - Its very good
• Verified traveler (8/5): - the staff was nice and pleasant. The property was located close to many attractions.
• Verified traveler (8/5): - It was easy to find and centrally located close to shops, restaurants, the market and the beach. Though it has a phone at the front desk, I couldn't make a collect long distance call. Proximity to a public phone is unknown.
• Verified traveler (10/5): - We had a nice big room with a balcony. The hotel is right in the heart of central Zihuatanejo, so you really get a feel for an authentic Mexican town.
• Dy (8/5): - Good location to move around. It is in the middle of market area. Easy to catch buses. Its host Anna speak fluent english which was very helpful.
• Nora (8/5): - The staff is is super friendly. They make me feel like home.

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