L & M Hearthstones Lodge
Location: Barangay Nueva Caceres, Cebu, Oslob, ph
Star Rating: 1 Stars
Property Type: Inns
About this Property
Tranquil Oasis by the Beach
Scenic Location: Nestled in Oslob, a mere 100 meters from Lagunde Beach, L & M Hearthstones Lodge offers a peaceful retreat surrounded by natural beauty.
Comfortable Accommodation: The 1-star inn provides cozy rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some rooms even boast balconies for guests to enjoy the fresh sea breeze.
Family-Friendly Facilities: Guests can unwind in the garden, let their children have a blast at the playground, and indulge in delicious meals at the on-site restaurant and bar.
Ready to experience a relaxing getaway at L & M Hearthstones Lodge? Book your stay now for an unforgettable vacation near Quartel Beach and Looc Beach!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Pets allowed
- BBQ facilities
- Massage services
- Karaoke
- Grocery deliveries
- Kid meals
- Public Bath
- Infinity pool
- Coffee Shop on site
- Fruits
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Television in common areas
- Free wired internet
- Snack bar/deli
- Access to nearby outdoor pool
- Playground on site
- Snorkeling on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Private beach nearby
- Spa tub (surcharge)
- Internet access
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Garage
- Fishing nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Bicycle-friendly property
- Beach toys
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard Queen Room
1 Queen Bed
Entertainment - Flat-screen TV with cable channels
Food & Drink - Shared/communal kitchen access, room service, and cleaning supplies
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 12 bathrooms, shower, slippers, and free toiletries
Practical - Desk, window screens, and electrical adapters/chargers
Comfort - Air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Room service
- Blackout drapes/curtains
- Shared/communal kitchen access
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Paper towels
- Restaurant dining guide
-
Dormitory Room
4 Twin Bunk Beds
Entertainment - Flat-screen TV with cable channels
Food & Drink - Shared/communal kitchen access, room service, and cleaning supplies
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 12 bathrooms, shower, slippers, and free toiletries
Practical - Desk, window screens, and electrical adapters/chargers
Comfort - Air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 12 (12 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Room service
- Blackout drapes/curtains
- Shared/communal kitchen access
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Paper towels
- Restaurant dining guide
-
Deluxe Double Room
The pool with a view is a top feature of this double room. The double room features air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- CD player
- Fan
- Toilet
- Video
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room with Balcony
The double room offers air conditioning, a private entrance, a terrace with a quiet street view as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Air purifiers
- Hand sanitiser
-
Double Room
Guests will have a special experience as the double room offers a pool with a view. The double room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- CD player
- Fan
- Toilet
- Video
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Air purifiers
- Hand sanitiser
-
Family Room with Garden View
The pool with a view is the standout feature of this family room. The spacious family room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 6 beds.
Max Occupancy: 7 (6 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- CD player
- Fan
- Toilet
- Video
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Air purifiers
- Hand sanitiser
-
Deluxe Double Room
This double room features a pool with a view. The double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- CD player
- Fan
- Toilet
- Video
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Room
This family room offers a pool with a view. The family room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- CD player
- Fan
- Toilet
- Video
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Air purifiers
- Hand sanitiser
Guest Reviews
- Chengguang (7/5): -
- lubbert tijmen (3/5): Makes me almost puke - The guide jon the set me up He was great arranging everything and staying all day with you if needed The dogs of the owner There dogs in cages at the reception and the smell coming from then makes me almost puke Also the noise from the street is a lot with barking dogs all day
- Emily (3/5): - Beach view Smelly dog poo. Many bird shit around.
- Konstantin (10/5): - Всё очень понравилось..... От месторасположения до отзывчивого персонала. Очень красивая и ухоженная территория, выход прямо к морю, бассейн. Единственное, что вызывало недоумение - это собаки в клетках, им нужно бегать и гулять.
- Nona (9/5): - Peaceful
- Žaneta (2/5): Veliké zklamání - Nic. Měli jsme zde zaplacené 2 noci. Z ubytování jsme po jedné noci utekli. Pokoj nebyl vůbec příjemný. Paní při check-inu nebyla vůbec milá. Byli jsme ubytování přes silnici, kde jsme se necítili vůbec bezpečně. Rozhodně nedoporučujeme.
- Mary Cris (9/5): Great - The staff are great. The place is cozy
- 虹 (5/5): 沒有吹風機、也沒有熱水洗澡很不方便。服務人員態度親切。 - 工作人員服務態度很好 沒有吹風機 熱水器不知道是壞了還是不穩定 入口狗味很重，狗都關在籠子裡，看了令人心情不好
- Sander (8/5): -
- Tałach (9/5): -
- pasquale (10/5): - Posizione sul mare, personale gentilissimo, pulizia e ambiente molto piacevole. Super consigliato +++ Niente
- Marek (1/5): Nigdy więcej! - Kolekcja psów w klatkach przerażająca! Wyrwany ze ściany telewizor, przepełnione śmietniki przykładami ogólnego zaniedbania. Brak możliwości zjedzenia jakiegokolwiek posiłku. Nikogo w recepcji przez długi czas. Niedostępność hasła wi-fi, tylko ręcznie wpisywane przez "obsługę" na inny niż hotelowy adres. ...
- johnalthom13 (9/5): -
- Steve077 (10/5): Just the place to relax and unwind - Jewel of a place found and booked on booking .com for a couple of nights ended up staying for oover a week .planted virtually on the beach tide comes in to the steps. Bringing with it various species of fish crabs ect . Pool is quite small but nice and kept clean . The room are clean and comfortable with air-conditioning provided. The gardens are planted with various trees and shrubs with seating where you can relax and get out of the sun . There's quite a few fishermen in the area if you wave them as they come in with their catch they will sell you their fish at a very good price . Straight from the boat onto the bbq. The staff were very welcoming Mylene Vanessa and the others thankyou for making our stay so special welcoming us into your family there. Even shared their food with us thankyou . Will certainly be going back to this peaceful haven on our return to the Philippines. Xxx LEAVING
- Daniela (8/5): John, unser persönlicher Guide, hat uns die schönsten Plätze der Umgebung gezeigt und war sehr hilfsbereit. Wir können d - Sehr freundliches und hilfsbereites Personal Schade, dass es kein Restaurant in der Anlage hat.
- D'Amato (2/5): Such a wasted potential - I like the general layout as it has huge potential for being an incredible place. The is no kitchen or facilities for food or drinks, even though it's built for it. The swimming pool is not well maintained and when we asked for it to be cleaned, they looked like they cleaned it for us but it was still dirty. The volleyball net is a scam because the court is on sludgy sand and there is just generally no atmosphere. The swings are broken, the whole place is falling apart with rust and things not working but no sign of repair.. The only signs around are still left up from covid, 5 years ago! The worst part is the dogs in the cages, locked up with their own excrements in cages barely big enough for them to stand in, not at all big enough for them to walk around. They are on show right by the reception, they cry, and they smell. It is very sad because we love animals, especially dogs and it's painful to see. If we had other options in Oslob we would have left immediately but unfortunately it's a very popular place and any chance of a room elsewhere was taken.
- Wendy (10/5): - The staff were very very helpful and always around if we needed something. Loved the pool overlooking the ocean. Couldn't have been treated any better. One of our most favorite stays.
- Gerard (9/5): Good value to meet the gentle giants of Oslob. - Got an upgrade. Advise to rent a scooter.
- Gerard (8/5): Good value for money - Got an upgrade to the Penthouse. Friendly staff. Swimming pool. Breakfast and laundry on request. Sunday morning: Lechon in front of the church. Not in walking distance of Oslob. Transport by scooter or tricycle.
- Jason (10/5): - What a pleasant little surprise I discovered here. Very very friendly and happy helpful staff, super clean and awesome ocean views rooms.
- Tetiana (5/5): - Житло прям на морі, це прикольний досвід. Душ нормальний, була тепла вода, на відміну від інших місць Будиночки як картонні, чутно сусідів сильно. Аж по 6 ранку виходять співробітники і голосно спілкуються. В один з днів було свято на території готелю чи то день народження, чи то весілля. Весь день була перевірка мікрофонів, а ввечері шум неможливий, правда до 9 вечора.
- Sar Htoo (10/5): -
- CHINH (9/5): - Friendly and supportive staff Quite far for restaurants/food
- Patrick (8/5): -
- Kevin (5/5): It's the Philippines. Know that and do have too high expectation - Close to where the Whale Shark excursion was conducted. No TV. Could have been cleaner but you get what you pay for.
- nicola (9/5): -
- vincent (8/5): - Face mer et prix très raisonnable.Tres jolie jardin. Les chiens en cage à l’entrée ce n’est pas super. Relativement éloigné des activités du coin. Il faut impérativement un moyens de locomotion(pour ma part un scooter.cela dit en passant cher par rapport à d’autre île des philippines.?)Sinon
- Nicholas (10/5): -
- Nicholas (10/5): -
- Cabreros (1/5): -
- Barouch (9/5): Nice for a short stay - Pool, grden, beach, staff
- Dannahkim (10/5): -
- Kiran Kaur (10/5): - Beautiful place and nice pool 100% recommend
- Nanne (6/5): Nice room and location but passive and neglective staff - The tourguide Jon is a gem! Book a tour with him, it will be worth it! Also we loved all the amenities in the room and the seaside view. The room was clean and the bed was very comfortable. We were extremely disappointed by the lack of consideration shown by the staff during our stay. A large group was allowed to party loudly throughout the property with no regard for other guests. It was clear the group far exceeded the occupancy of the rooms they were using, and yet no steps were taken to manage the situation. They were outside talking and laughing loudly all (!!) night, keeping us awake, and then started screaming in the pool as early as 7:30am: well before the official opening time! Kids were yelling, screaming, shouting. Right next to our room. By 9:15am, karaoke was blasting at full volume. When we approached the staff multiple times to ask for help and remind the group of the hotel’s quiet hours and pool rules, nothing was done. The staff simply watched passively as the disruption continued. We felt like we, as paying guests, were left to fend for ourselves, while the comfort and rest of others (like us) were completely ignored. It was incredibly frustrating. I wish the staff to feel confident and in charge in the future to contain misbehavior!
- Marcello (8/5): Very good -
- Scott (10/5): Highly recommend - Fantastic location, very warm welcome, very clean room. We stayed in the yellow room for 2 or 3 nights .everything was amazing here. Thanks. Nothing to not like
- Krystal (6/5): Pleasant - Beachfront. We moved to the beachfront room and the view was beautiful. Waking up early morning to see the beautiful sunrise. The property we stayed at had a strong smell of dog poo due to the number of dogs around. While the room itself was clean, there were no bins provide making it feel unkempt. Additionally, the fridge was dirty, which was disappointing. You can cook or have a barbecue but the fridge where you store your food supplies was dirty.
- Grant (8/5): Great place, had a good room overlooking the pool and ocean. - The place was great. Just a treck for food.
- Amos (9/5): Great place with a few downsides - The location right on the water was amazing. I stayed in the suite, which was a wonderful. I especially loved having so many comfortable outdoor spaces to relax in the shade. The staff were extremely nice and helpful whenever I needed something, and they kept the place very clean. They keep several dogs in small cages in the entrance-way, and I felt terrible for the poor animals. I assume they're there for security, but there must be better ways that don't involve forcing dogs to live like that. Food options are okay but not great. There is no restaurant and the place is a 10 minute drive away from most food options. You can cook at the small kitchen, but there is no dedicated fridge. The staff let me share the staff fridge. There are small calenderias in the area, though. Wifi was strong, but there is only one wifi router, and it has trouble reaching all areas. It tended to cut in and out in my room, which meant that normal browsing was fine, but any calls tended to be choppy.
- Yety (7/5): Good - The location is excellent. There is a parking lot and a barbecue. the place is great and the staff is super 10 day there.8 filipino family in next room.all day karaoke full volume .and they all day scream .behave like and band robbers.dont respect other guests.20 kids take up pool and they scream all day.terrible.
- Sherie (9/5): Superb -
- Roland (10/5): Exceptional - We stay the second time at this famous place. In this time we have the very great Penthouse suite. There was a fabulous view and much place. The Staffel and the other personal was very friendly and helpful. Also we must thanks a lot to our very good and committed/competent guide "John". Thanks for All.
- Roland (10/5): Exceptional - Great view and very friendly/helpfully staff and personal. They have a great personal guide (John).
- Wojciech (1/5): Bad - Dogs are kept in very small cages in horrible conditions. They are getting crazy. Cruel. Thus we couldnt focus on the rest. Smell in rooms was really bad.
- Ahlmar (8/5): Very good -
- Blackburn (7/5): Good -
- Mary (10/5): Exceptional -
- Mary (10/5): Pleasant and comfortable - The dog friendly Environment. Great location. Cool view
- Amie (5/5): Passable - Staff from reception not very welcoming The room
- Medea (8/5): Very good - very nice at with the sea view! friendly stuff the dogs in the caves - dont know why the keep them there…
- Jamie (1/5): Hotel owners abusing animals. - Nice location. Firstly, we have to address the obvious animal abuse witnessed whilst staying at this hotel. A These dogs are not walked, and the owners don’t even seem to show the slightest care for these beautiful animals. Quite ironic that the signs around the Hotel state that they are your “Pet Best Friends” yet you keep them in such horrible, sickening conditions. Do better or don’t own animals. If you have any love or compassion for animals, I advise that you do not stay at this hotel. As previous reply’s, the hotel owner will try to justify that the dogs are kept in cages for the safety of guests. This is simply a lie, we arrived at the hotel, no other guests were staying there and the owners hadn’t seen our last minute booking. Yet the dogs were all caged, no water and lying in their own poo. Hotel rooms are okay, but the customer service is non existent. Not sure I witnessed a single smile in my 2 day stay.
- Catherine (8/5): Very good -
- Herman (8/5): Nice hotel but look for another solution for the cages pet dogs - Nice hotel with rooms around a small garden which are lit romanticly in the evening. Easy access to the sea and wonderful swimming In Wirope we are not used to see pets / dogs in cages and that feels very uncomfortable. I think that most westerners have a lot of problems to see those sweet beautiful dogs 24/7 in too small cages separated from each other. There must be another possibility but this is a wrong one.
- Riolyn (6/5): Pleasant -
- Slawomir (9/5): Superb - Everything was fine, only too far to restaurant. Garden very nice. Good place for resting and relaxing. I want to back there.
- Jeremy (5/5): Passable -
- Loyam (8/5): Very good -
- Andrea (7/5): Good for 1-2 nights of staying in Oslob - Very nice garden space, room was clean and had everything needed in terms of amenities. Friendly staff. Amazing view of the beach! Some parts of the room could use maintenance, like cleaning of cloths and repainting of walls just to match the beauty of the outside area. Not part of room but they had several dogs, some quite large that were constantly kept in cages. On the day I left they had even defecated in their cages next to their bowl which no one cleaned and they had no water. Not sure if this is always the case but this was terrible to see.
- Andrew (7/5): Good -
- Ryan (5/5): We would have liked to be closer to shops, activities, food, etc. Very far from everything - It was right on the water It was very far from everything, with few on site options for food/drink
- Edward (7/5): Nice peaceful setting , enjoyed the view, staff was polite, tour guide John was excellent, very knowledgeable of all the - Quaint relaxing lodge, very nice setting Linen not clean on arrival, TV did not work,
- Malou (10/5): Will come back soon - Very accommodating
- Georgina (2/5): Do not stay here. Dirty and broken. - The bathrooms did not work - the showers didn’t work at all, the tap in the bathroom didn’t work and the toilet didn’t flush. There were dogs in cages right next to the room who barked all night. Huge spider in the bedroom. Dirty mattress against the wall. Far out of town. Air conditioner was so noisy and didn’t cool the room.
- Ramiro (9/5): Great place to stay - Penthouse is amazing; super comfortable; private barbecue and great views. Sometimes was hard to get in touch with recepcionist and there was no one to open; but overall very good.
- Anonymous (9/5): Superb -
- Charles (9/5): Superb - This place was great value for money included the breakfast and great location
- Colin (10/5): Superb stay in Oslob and Hearthstones didn't disappoint- Will definitely return ! - This place is a hidden gem - my partner and I loved it- it was relaxed, the staff were friendly and the room was clean and spacious. The room was certainly not 4 star but it suited our needs and no complaints. Weloved the outdoor BBQ, the homely feel of the place and Arte, who runs the place went over and above to ensure we enjoyed our stay. We would love to return again one day soon. We were disappointed to see the owners dogs caged- being an animal love that was the only thing that upset us- but we took one of the dogs out for a walk along the beach and gave her a bath- that was special!
- Grant (6/5): Ok, but not where they claim to be. - Right on the water. The location in booking said 3000 ft from town. It was actually 3 miles (5km) from town. No bars or restaurants nearby. Booking also said they had a bar. It hasn't been open since before covid.
- Liz (7/5): If you are looking for a value short stay, especially with kids, it ticks the boxes. Great view over the water, nice ope - Short notice they were very accommodating and met every need. Facilities are not five star, but the service is five star. Tidy and great value. They have a larger room advertised as 6 x single beds, but it is actually 6 x double bunks, which was awesome for our group as we had a bunch of kids Beds are basic and a blanket would be welcome. Water pressure very average. It is a lot better than it looks from the road/entry
- Rodolfo (8/5): It was okay and we have enjoyed the clean white sand beach - Facilities has beautiful landscape and secured. There was no back up power supply.
- Christy (8/5): Very good -
- Cabrera (9/5): Superb -
- Christopher (10/5): Highly recommend - friendly staff especially ate mylene who did extra mile of service , thanks for the upgrade , our room was amazing with pool view and seaview , we enjoyed the karaoke. Bbq grill is just right next to our room . Fish market , Gaisano supermarket , and 7-eleven are just 8mins drive from the property. everything was perfect
- Anya (1/5): Health hazard - Guide was friendly and helpful. At the sea side and with small park. It was extremely dirty! There was a skull and bones of a dead (!) goat underneath our table, hidden by the tablecloth. This is really an unacceptable health hazard! In addition food leftovers were floating in the pool. Moreover the bathroom was dirty on arrival, towles, sheets and blankets were full of stains. The location displayed in booking is not the real location of the place, which is further up north. Bad Wifi.
- Greg (5/5): Passable - Walking distance to village, staff was great 👍 No tv, no hot water, no food services
- Eva (4/5): Disappointing - Nice beach ideal for families with children. The location om booking is not the lovation of the hotel. It is 5 km north what we found out when searching for it. No breakfast available overall nothing to eat or drink to get there. Strange were also the dogs kept in the cages in not really good environment. The bathroom was not clean, no hot water.
- John (9/5): Superb - Staff was very friendly, lodge is clean, our tour guide "jun" is commendable. Great value for money.
- Dogared (6/5): generally meet expectation - i like the seaview no available towel and other sanitary stuff
- Maria (10/5): Beautiful views and comfortable rooms - The beach was beautiful, and the decoration as well. The guide Jon was incredible, very attentive and kind. Definitely recommend this lodge! Lack of vegan options
- Azie2424 (10/5): Underrated Brilliant place. - Staff went above and beyond, were polite and well priced, and comfortable and good air con great for just walking into the sea was wonderful and fresh showers when you come out also fresh water pool small but very clean also around 20 pasos per person to the nearest mall by trycial and this wonderful place provides all cooking facilities stove pots and pans just buy your food and cook away nice and bright and karaoke nice that they were nice generally music stopped by 11pm so was nice all in all plesent stay don't judge it by western standards 2*. For personality and location and pleasant people and stay 10* Nothing
- Angel (8/5): Very good -
- Alexandra (4/5): Disappointing - The area is clean I booked a room because I wanted to rest for a day, instead it felt like sleeping inside a karaoke house with very bad singing Had a headache half of the day hoping that in the evening they would turn it off. But it was going until 10 pm 😭. No noise cancellation in the room whatsoever. It started all over again at 9am the next day
- Jan (8/5): Very good - Location and beach Payment agreement with the owner prior booking
- Kevin (8/5): Very good - The staff! Very friendly and accommodating. No food at the facility. But there is a small package store and there's plenty of food close by
- O'donnell (6/5): Miles from anywhere - The place is very attractive with nice garden, beach and pool. Staff are very helpful. Pent house room is large and modern with good sea view. The location is far from town (location shown on booking.com is miles out!) Nearest restaurant is mile away. NO FOOD provided at hotel. Road can be very noisy even at night.
- Tom (2/5): Very poor -
- Laura (8/5): Very good - near the beach, nice staff, great garden ! interior is old, rooms are dark
- Peter (9/5): Superb - Staff very attentive and helpful. The room was right up against the water with beautiful balcony and views. The inner area filled with plants and play area for kids. Great shower. Bed not enough pillows and bed clothes. Was noisy a little at night with large party occupying another arra
- Ines (7/5): Good - The garden area, the directly access to the sea and the swings are great Very basic toilet, pretty small
- Hai (7/5): Average stay - Nice pool and a great private beach. Wifi was working, hot water with a good pressure and AC was working. No noise, quite place to relax, nice garden. The manager (man) was very helpful and nice. It was quite far from the city center (on the booking website was 900m, but it was 10 mins drive (my mistake, should check the map properly). 30 mins to the whale watching (the road is terrible, be prepared). There was nothing arround the place (restaurants, coffee). Overall it was average outdated room, I definitely stayed in better places for less money. The Pink room was quite outdated, looks better in the picture. Bathroom could be cleaner, there were so many unnecessary stuff (dirty old cups, vase, etc.). There was just one thin sheet which was quite annoying. There were dogs in cages, I have quite mixed feelings about it as I dont find it friendly at all. The lady at the reception was odd to me, seemed annoyed and even judged me.
- Alan (4/5): Disappointing -
- Clarence (9/5): Superb -
- Reina (10/5): Exceptional - The staff went above and beyond their jobs and one of them even went to town to help me.get slippers. That is next level hospitality. They also allowed us to change our rooms so that we stay on the top floor with fantastic terrace that is right on the beach. Thank you L&M Hearthstones!
- Anonymous (9/5): A good place to stay even for a short stay. Clean sand comfy. Staff are friendly and easy to deal with. Definitely will -
- Heinz (8/5): - Sehr schöne , kleine Anlage direkt am Meer. Personal sehr freundlich +hilfreich, werde im kommenden Jahr gerne wieder dort übernachten.
- Verified traveler (6/5): - The place is not well maintained. the toilet paper holder fell off, no facial tissue in the box. one of our rooms did not have private washroom and tv. the toilet was not working well, the shower water was not strong enough. however, the staff were really nice and prompt with solving them when an issue was brought up. there were signs about extra charges when using the amenities (swimming pool, stove/barbecue area/refrigerator). However, they did not charge us anymore. I dont know if it is because of the inconveniences that I have mentioned above. the place was beautiful and quiet despite all those. The staff said it was fully booked but we hardly saw any other guests. Again, the staffs were wonderful. I just hope the owner had put more attention to the maintenance/upkeep of the place that everything is working as it should. I would just say that I got what I paid for.
- Verified traveler (2/5): - I was very excited to stay here based on the pics of the rooms, it's location, and user reviews. So excited that I arrived a day early to pop in and look at the place as I passed by on the way to the beach. I saw my name on a big challenge board noting my reservation for the Red Room, which is a Deluxe Room as I booked. When I checked in on time, they gave me a key for a room called the Function Room. The function room is an empty room with two beds and a crude partition separating the room into two rooms. No horizontal surfaces to put your things on, no closet, no bathroom, no television. Just us, and another couple on the other side of a partition. I asked what happened to the red room? They told me a series of lies, which I knew we're lies because I was there talking to other staff the day before. Basically they admitted to me that they double booked the room. So I said, fine, that happens when you don't have a good system to manage bookings from different sites, but the room is simply unacceptable, and let me know please what we can do to give me the value that I paid for. He asked how much I paid, told me I PAID TOO MUCH, said that he "can not AMERICA the problem for me" and that I would have no luck anywhere else. I went to another hotel down the road that was lovely. I will get my money back from credit card or Orbitz.
- Lasse (2/5): Dålig mottagne ej som beskrivet - Kommer på kvällen ingen visar vart vi ska aircondition fungerar inte och vi är två gäster och bara en badhandduk ?? VA !! man ska betala för att bada i poolen och ingen resturang i närheten, läcker vatten från toa dålig bemötande
- Verified traveler (2/5): Bad service, Rude staff! - We didnt get the room that we paid for. I tried to communicate the issue with the staff but they were too arrogant to even apologize. They keep insisting the room they gave was good too even though the bathroom is outside of the room. One guy also took the phone from the girl I was talking too and arrogantly asked if I had a contract with them. Well I booked online so there's your contract. I hope their management does something about this. So embarassing and disappointing.
- mario (2/5): - Never checked in. When we arrived they had only one room for us I, they did not explained why.... we left n found another place to stay. I need yo get a full refund
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