Lancaster Raouche Hotel

Location: Australia Street- Raouche, Beirut , Beirut, lb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Currency exchange
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Free bus station shuttle
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Suite

  The Exclusive Superior Suite offers pure luxury lifestyle spread all over its 40 sq-yard space and includes an intimate living area, desk, and a king bed with with modern technology, including a LCD TV and complimentary WiFi. The glass door opens onto a private balcony overlooking a combined view of the city and the Mediterranean Sea. The bathroom features a shower room with a beautiful design of marble and ceramics.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Dining area
  • Electric kettle
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Executive Suite

  1 King Bed OR 2 Twin Beds

  517-sq-foot room with city views

  
  

  Layout - Separate living room

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV with cable channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)

  Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bed sheets not available

• Grand Suite, 2 Bedrooms

  1 King Bed and 2 Twin Beds

  925-sq-foot soundproofed room, balcony with sea views

  
  

  Layout - 2 bedrooms

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV with cable channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)

  Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Minibar
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bed sheets not available

• Junior Suite

  Junior Suite, with its 38 sq-yard, offers space and style with an option of adding a third bed. Enjoy the breakfast experience with a view over the city. All rooms offer exclusivity and serenity of the hotel and are fully equipped with modern technology, including LCD TV and complimentary WiFi. Junior Suites give you the option of choosing between a king or twin bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Electric kettle
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Executive Suite with City View

  This elegant and spacious 48 sq-yard corner Executive Suite consists of one bedroom with a king sized bed, a separate living room, and a desk to cater guests business needs. The bathroom with its Jacuzzi is designed for both the comfort and convenience of guests. The suite is fully equipped with modern technology, including LCD TV and complimentary WiFi.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Dining area
  • Electric kettle
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Presidential Suite with Balcony

  Featuring a modern décor, this air-conditioned suite includes a large balcony. It offers 2 bedrooms, 1 twin & 1 king bed and a living area with a flat-screen TV. It includes a bathroom with free toiletries and slippers.

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Electric kettle
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Twin Room with City View

  Offering a city view, this air-conditioned room features a flat-screen TV and a safety deposit box.It also offers a mini-bar and an electric kettle.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Dining area
  • Electric kettle
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Diplomatic Suite With City View

  Ideally located on the tenth floor, this spacious 88 sq-yard Diplomatic Suite offers a beautiful city view from a floor to ceiling window that makes the sun welcome you in the morning. Its separate living room, dining table, and kitchenette ensures privacy for your family and comfort for your visitors. The suite provides complimentary WIFI and LCD TV. Diplomatic Suite accommodates three adults and one child, and along with its sofa bed that freely accommodates the third person.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Dining area
  • Electric kettle
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  This cozy 26 sq-yard room with its natural wood furnishing, warm colors, ceramic and marble bath offers everything you need after a hard day work or a day spent exploring Beirut. To create a tranquil environment for our guests, the room is equipped with complimentary WiFi LCD TV and includes a desk and a king bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Dining area
  • Electric kettle
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Sawsan (10/5): -
• Mohamad I Khalil (8/5): -
• Manar (1/5): The breakfast was very bad.we waited 30 minutes until served.the value of the breakfast doesn't meet what we paid - Location Floor & rooms smell bad
• Shellie (10/5): -
• Rola Elqassas (10/5): Perfect location - Very clean and comfortable, friendly staff Everything about this hotel was perfect
• Samah (8/5): -
• Ahmad (2/5): - لا كل شيء
• Johni (8/5): -
• Houssam (10/5): -
• Youssef (10/5): -
• Jafar (5/5): -
• Medhat (10/5): -
• Barq (6/5): -
• Karim A. Fekry (10/5): -
• Nouf (1/5): - I loved the location Free airport shuttle Lack of attention to cleanliness, as the toilet flush was not working efficiently. In addition, there was no hot water available for showering, and the bidet water pressure was very weak. There was also a lack of attention in providing tissues and towels, which were only supplied after calling and reporting the issue. Furthermore, there was an error in payment: during checkout, I was informed that the payment had not been made, despite the full amount having already been paid at check-in. This was due to a mistake made by the reception staff.
• خالد (9/5): جيده جدا - كل شي جميل وكان موظف الاستقبال خليل جدا راقي ومتعاون وخالد والسائق علي
• Mazin (7/5): -
• خالد (9/5): - الاخ خليل راقي ومتعاون
• Omar (8/5): مريحة وممتعة - جو هادئ ومناسب للعائلة وغرف مريحة مخدمة بشكل جيد فقدان اغراض ولم يتم العثور عليها
• Hamad (6/5): -
• الحربي (10/5): -
• Nizar (10/5): -
• Bilal (10/5): Excellent Stay & Outstanding Service I had a wonderful stay at Lancaster Hotel Raouche. The hotel is very comfortab -
• اسامة (10/5): - قريب من الروشة
• اسامة (10/5): -
• Khodr (8/5): -
• EZZAT EL-NADY (9/5): -
• Ali (5/5): -
• Dawya (2/5): -
• Alamery (6/5): -
• Zakarei (3/5): الاقامة في بيروت ممتعه ولكن الفندق غير مزاجنا - موقع واطلاله جميله حمامات نقص خدمات تنظيف المصعد
• Nabea (7/5): -
• Karaki (10/5): -
• Wassim (7/5): -
• Dilshad (10/5): -
• Sara (10/5): -
• Osamah (1/5): سئ - شخص واحد فقط اسمه خليل محترم جداً كل شي ماعجبني ب الاستقبال ب السيرفس بطيئ جداً
• Aboubakr (9/5): -
• Alaa (1/5): -
• Tom (8/5): -
• Hayder (10/5): -
• Hayder (9/5): -
• Hayder (10/5): -
• Mohammad (10/5): -
• Haitham Altawil (1/5): -
• rafah (3/5): -
• Ali (6/5): - Staff is nice and helpful. The bathrooms were not up to standard. Smelly pipe system and the shower head was not efficient.
• Alquraini (7/5): - The clean and staff Good location
• Al moswei (7/5): -
• Yasmine (7/5): Good - Location- room size Partially- Under renovation - paint smell.
• Jr (1/5): -
• Jarrah (10/5): - الاستقبال كان جدا رائع والموظفين خدومين وبشوشين كل الشكر لكم و للأستاذ خليل بالاستقبال ما قصر معانه شكرا من القلب
• Amez (10/5): -
• Alhusayeh (10/5): -
• Manal (10/5): -
• hady (10/5): -
• Fawaz (6/5): Fair for the price and location. - The location was superb. It’s literally close to many things around. The food was great specially the outside little terrace restaurant gave an authentic feeling for having Lebanese coffee and some snacking. Very old furniture, corridor, and a tiny elevator. The electricity was cut off once at night for 2 hours and I was stuck in the lobby. They did not have back up power source like most hotels in the same area. The rooms are expected to be cleaner.
• El Chaer (9/5): -
• Ziad (7/5): -
• Hazem (3/5): - Location Hotel is under renovation, and room has bad smell Two bed room, room is not a real two bed room
• Tony (6/5): - Location was good although a little far from downtown. Staff were very helpful Property a bit dated.
• Shakir (8/5): - فندق جميل
• Alsaeed (3/5): لا يستحق اجور الحجز - عدم الاهتمام بنظافة الغرف الا بعد الاتصال المتكرر
• Cleoniki (10/5): -
• Sobh (10/5): - Everything was perfect, the cleanliness, the staff plus the hotel is close to several good restaurants.
• Damian (4/5): - Linen was itchy and plastic
• Ali (1/5): -
• Radwan (2/5): - Convenient to shops and airport
• Munzer (10/5): -
• Al-Saber (8/5): -
• Rawan (10/5): - Nice and neat
• Yara (1/5): -
• Marwan (5/5): - The best thing about the hotel is its location There was a bad smell in the bathroom and the furniture in the room is too old, the mattres is uncomfortable
• mazen (10/5): -
• Hussein (2/5): - hotel needs remodeling, old , smells , ac wasn't working properly , odd charcoal smell when you walk into the lobby
• Mazen (2/5): NEVER AGAIN - The roof was leaking, tried to have a shower the water was on all floor, the carpet is disgusting, i called them for the water leak and to bring sheets, they ignored the leak and sent towels, i was completely disappointed.
• Helen (5/5): -
• Helen (5/5): -
• Hayder (7/5): -
• Ibrahim (1/5): - Nothing The rooms aren’t clean and they are doing a renovation at 7am
• salma (4/5): - It was not clean, smells also not good. I would not book there again. The facilities
• Alaa (5/5): واحد من اسوأ الفنادق التي سكنتها ومستحيل اعيد هذه التجربة السيئة ولا يستحق الفندق مستوى نجمتين لا أكثر. - فقط كان موقع الفندق في مكان جيد وجنبه اسواق تفتح لوقت متأخر من الليل. الفندق قذر والرائحة العفنة في الممرات والغرف الماء ضعيف جداً في الحمامات والانترنت ضعيف جداً استجابة الموظفين شبه معدومة والموظفين يتعمدون ايجاد عطلات في الغرفة لكي تطلب عامل الصيانة وتعطيه اكرامية على الاصلاح مثلاً القاصة تكون مقفلة و الدوش مكسور والريموت كونترول بلا بطاريات وغيرها من الامور، الفرش قذرة وغير مريحة بتاتاً، عند الدفع بالبطاقة للفندق كن حذراً من سرقة معلوماتها وسرقتها والتسوق بها بالانترنت .. هذا ما حصل معي واضطررت لقفل البطاقة.
• Ibrahim (9/5): -
• Alia (7/5): -
• Ammar (4/5): - I was waiting for cleaning room more than one hour
• Abdullah (9/5): Superb -
• lama (8/5): - The staff were amazing. The only downside is that I ordered a car to drop me off to the airport and they forgot. But then they sent another one.
• Hana (4/5): Disappointing - We arrived early in the morning at check-in time. The reception staff were friendly and welcoming. The location is convenient and they offer free parking, which was a big plus. However, all the rooms had no view, which was a bit disappointing. The room was extremely hot, and the air conditioning barely worked. The bed sheets were not clean, and the bathroom was in terrible condition—dirty and unpleasant to use. Overall, a very disappointing stay. I would not recommend this hotel.
• Munir (1/5): Bad -
• Moharram (7/5): Good -
• Bahaa (10/5): Exceptional -
• houda (10/5): - Staff very professional and hotel very clean
• houda (10/5): - Cleanliness and staff very professional
• Lina (9/5): Lovely and convenient - Lovely property and convenient as we were offered a free shuttle service from airport
• Said (5/5): Was not happy with it looks average place - Buffett staff very cool and helpful Housekeeping low focus every day delivering two towels for four adults despite us confirming every day and very slow responding also some maintenance were needed to the bathroom looked very old and not taking care of
• Bashar (9/5): Superb -
• Wisam (2/5): - Very bad smell inside the rooms never come back again here
• Mariam (10/5): - Excellent customer service. Very clean facility. Beautidul location. We have been staying at the lancaster hitel for many years, i highly recommend this hotel!
• Mariam (10/5): - Very clean and the location is close to everything. Wonderful staff! Especially khaled . Mohamed is very helpful for reservations too.i highly recommend this hotel.
• Mohamad Manar (10/5): - Very convenient excellent service

Photos