Gran Hotel De Lago - El Coca

Name: Gran Hotel De Lago - El Coca
Address: Av. Camilo de Torrano y Esmeraldas, El Coca, ec

Location: Av. Camilo de Torrano y Esmeraldas, El Coca, ec

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodations with Modern Amenities

Gran Hotel De Lago - El Coca offers a 4-star experience with air-conditioned rooms featuring free WiFi and private bathrooms. Some rooms even boast balconies for a stunning view.

Wellness and Recreation Options

Indulge in the hotel's wellness area with a sauna and hot tub, or enjoy a game of billiards, table tennis, and darts. Stay active and relaxed during your stay.

Exceptional Service and Convenience

With a fitness centre, garden, shared lounge, and restaurant on-site, along with free airport shuttle service and multilingual staff, Gran Hotel De Lago - El Coca ensures a comfortable and convenient stay for all guests.

Book your stay now at Gran Hotel De Lago - El Coca for a perfect blend of luxury and relaxation.

Policies

Check-in: 02:00 PM - 04:00 PM

Check-out: 01:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Sauna
Massage services
Packed lunches
Table tennis
Darts
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Grocery deliveries
Wheelchair accessible
Kid meals
Lower bathroom sink
Outdoor furniture
Coffee Shop on site
Fruits
Steam room
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Snack bar/deli
Playground on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Free bus station shuttle
Swimming nearby
Vegetarian menu options available
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Standard Quadruple Room, 1 Bedroom

2 Double Beds
391 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Clothes dryer, safe, and desk; rollaway beds (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Dryer
- Bedsheets provided
- Local maps
Standard Suite

1 Double Bed
517 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Clothes dryer, safe, and desk
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Dryer
- Bedsheets provided
- Local maps
Premium Suite

1 King Bed
753 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Clothes dryer, safe, and desk
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Dryer
- Bedsheets provided
- Local maps
Deluxe Double Room with Two Double Beds

The private pool and sauna are the special features of this twin room. Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as lake views. The unit offers 2 beds.

Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Tile/marble floor
- Executive lounge access
- Sauna
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Two-Bedroom Apartment

Guests will have a special experience as this apartment offers a private pool and a sauna. Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. This apartment features soundproof walls, a mini-bar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 3 beds.

Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Executive lounge access
- Sauna
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Suite Premiun

This luxurious suite has a private pool, a hot tub and a spa bath. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as lake views. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Executive lounge access
- Sauna
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Shower chair
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Junior Suite

The private pool and sauna are the special features of this suite. Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite has soundproof walls, flat-screen TV with cable channels, lake views, as well as chocolate for guests. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Tile/marble floor
- Executive lounge access
- Sauna
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Shower chair
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Executive Suite

This suite's standout features are the private pool and sauna. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Executive lounge access
- Sauna
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access

Guest Reviews

Marcio (10/5): -
Paz (9/5): Limpio - Limpieza Demasiada bulla porque da a la calle. Ya no se pudo dormir desde las cinco de la mañana. Creo q deberían poner ventanas antisonido
Cruz (10/5): -
Shawna (8/5): -
Rivas (9/5): Spacious and comfortable, noisy - Comfortable and clean. The room was spacious Food from the buffet specially the meat was not good - lunch and dinner. My room was facing the main road and was very noisy because of the trucks circulating early in the morning
Jacqueline (6/5): - Clean and well located Breakfast very poor. For the value paid we would expect a better buffet, the coffe was cold, i request milk to make chocolate and there was not, there was no fresh bread, only 2 types of fruit, only one type of fresh juice.
Mauro (9/5): -
Christopher (8/5): I really like this hotel. - Convenient location Not much of a food selection
josdemi (9/5): Buen hotel - La piscina Para el precio del hotel es muy básico el desayuno buffet que ofrecen
Nadine C. (10/5): Meilleur hôtel de Coca, sécurité maximale, idéal avant ou après expédition jungle - Très belles installations, piscine dans un joli petit parc avec des bassins et poissons. Chambre très confortable. Standing hôtel 4**** européen. Très bon petit déjeuner buffet. Restaurant buffet intéressant avec salons de détente et terrasses très agréables. Établissement extrêmement sécurisé, navette aéroport gratuite. Séjour idéal au retour de plusieurs jours passés en Amazonie. A noter, je vous recommande le guide Fernando Sifuentes pour vos excursions en Amazonie. C'est un guide professionnel de haut niveau qui est passionné par son métier, pas d'équivalent de guide comme lui à Coco et Nuevo Rocafuerte. RAS , tout très bien
Boyd (8/5): A good place to hang while in Coca - Friendly staff, good location Quality of food at dinner is mediocre with few choices.
Raffaela (6/5): - Frühstück Service an der Rezeption
Boyd (6/5): Our stay was only mediocre given cost of room - Friendly staff Many facility issues including broken AC, broken phone in room, broken jacuzzi in room. Inoperable spa pool at swimming pool, stagnant Cou pond by swimming pool
Thomas (6/5): Klinische Atmosphäre - Recht schöne Poolanlage . Sauberkeit im Zimmer Es ist alles sehr klinisch. Die Ausstattung ( alles mit hellen Fliesen ) ist ohne Liebe zum Detail. Personal ist mit Englisch überfordert. Das Frühstück reicht zum satt werden.
Christopher (8/5): Great value in a great location. - Great staff and very well located with great security. No coffee machine in room.
Royal (8/5): Nice rooms; clean; good service; accommodating - good selection of foods, traditional and universal All was good
Renata (5/5): -
Margay (6/5): - Sehr sauber, und Petsonal freundlich Das Bett war in der Mitte erhöht und ich musste kämpfen nicht rauszufallen. Die Decken viel zu dick. Im Restaurant wusste das Personal nicht Bescheid unddas Essen war sehr mässig.
Ghislaine (10/5): -
Adriana (10/5): -
Parra gutierrez (9/5): -
Stephanie (9/5): -
Pius R. (9/5): - Grosse und saubere Zimmer. Gutes Restaurant mit Ceviche und Buffet-Frühstück. In der Nähe vom Flughafen und Gratis-Shuttel. Sehr freundlich!
Dom. K. (9/5): - Schönes Hotel, große Zimmer und sehr freundliches Personal.
Javier (9/5): Una visita completa para trabajar, disfrutar y descansar. - Muy buena la atención, el hotel y sus prestaciones está excelente. La habitación asignada estuvo muy pero muy confortable. Existe mucha calides y profesionalismo en la atención del personal Creo que pueden mejorar el servicio de buffet en almuerzo
CINTHYA (10/5): Comfort - Ubicación, instalaciones
Peter (10/5): - The one night stay was very, very comfortable. The room was tremendous in size and the breakfast was perfect. And the tour within the facilities by a staff member was fantastic. I will certainly recommend Gran Hotel De Lago El Coca to anyone traveling to this area.
Luis Jehudy (7/5): -
MARIA (10/5): - Excelente atención de parte del personal del Hotel, habitaciones limpias y con detalles de calidez.
Trent (6/5): - The staff was pretty friendly and tried to help out. The room was clean. It was weird that you had specifically ask for certain toiletries. The pool was covered with alga. Even though they claim to have airport pick it, it is only available during the week. If you travel during the weekend, you are out of luck. The worst is that they don't tell you in the Orbitz price there is a surprise 10% service charge. The Orbitz price includes the tax but not the service price.
jason (10/5): Great staff - Great staff
RICARDO (10/5): - Incrível
Esteban (2/5): - Problemas por diferencia con el costo de expedia y el costo real cobrado por el hotel.
Romel (8/5): -
HYUNDAI GLOBAL (6/5): - 에어콘틀면 매우 나쁜 냄새가 남.
Mary (10/5): - We had a wonderful time while in Quito due to our host, Hernan, suggesting local sites and activities. The room included a delicious homemade breakfast with local food and juices. We are looking forward to a return visit.
Maria Elena (10/5): - Es un Hotel muy cómodo, limpio, exelentes instalaciones, muy bueno para descansar. El personal muy amable y tiene transfer al Aereopuerto
Patricio (6/5): Hotel seguro y bien ubicado - El área de la piscina es muy lindo El desayuno es muy pobre y malo
Oscar fabian (10/5): -
Discover301620 (8/5): Best hotel in Coca - Most tourists going to Coca are on their way to/from Amazon and need a place to stay a night, and the Gran Hotel is the definitely the best of these I've stayed in (it's also the most expensive - though still only $50/person/night). Will definitely be staying here every time I'm passing through Coca in the future. The rooms are very functional - nothing too fancy - but everything was comfortable and everything works. The staff were friendly, accommodating and helpful. Breakfast was decent, and the one night we had dinner in the hotel it was too (although much more expensive than places in town). We didn't swim in the pool but did walk around it - and it's lovely. The pond has some huge Arapaima and they have food if you want to feed them and see them eat (which is kind of cool). The hotel is gated for security, which most of the other options are not. It's a tiny bit off the main center of town (it's like a 5 minute walk along the river). We didn't have any problems with crime or security, but I'd probably avoid walking alone or in a small group back from the center at night (you can take a cab for a couple of dollars). The hotel is a 5 minute drive from airport, and they have a free shuttle or again you can take a taxi for a few dollars. If you're heading out to the Amazon, most of the docks are a few minutes walk away.
Alejandro Dean (10/5): -
Eduardo (10/5): - friendly staff
Jordan (8/5): Very good - The staff is super nice Hard to find hot water
Cathy (8/5): - Pros-Pool and grounds were great. Staff was friendly. Cons-hot tub was not heated. Restaurant service was really slow. Would stay again.
Silviana (10/5): Exceptional - Cleanly, great breakfast buffet, close to the airport, and provides an airport shuttle. The staff at the front desk were very accommodating. We met the manager and he was very welcoming!
Verified traveler (10/5): - Very comfortable, welcoming and delicious food!
Ken (10/5): - The Hotel Gran de Coca was an excellent place to stay in preparing to go to the jungles of Ecuador. The pool, dining, and nature area were nice and the staff was excellent. This is in Coca, an economically challenged place so don't expect oppulence and fancy restaurants, but the hotel was comfortable, clean, and had excellent food and service. Airport shuttle was handy though downtown Coca and the airport were in walking distance, but taxis are affordable. Speaking spanish is highly recommended in Coca generally as it's not a place with a lot of english speakers, but you can figure things out!
Desneige (6/5): High-end Coco - Great pool, pond, and outdoor spaces. Caters to the oil workers and business crowd. Shower water was colder than it should be for such a large, high-end hotel. It was warm, but not hot.
Andrea (8/5): Lovely respite from being in the Amazon for 10’days - Comfortable and secure- loved the sauna Restaurant food was mediocre
Michael (8/5): Very good -
Mario (10/5): - El mejor hotel en El Coca
Gavilanes (8/5): Very good -
Ronald (10/5): Buen lugar! Pero comida cara - Excelente lugar para estadía, excelentes instalaciones, lo único la comida costosa para el sabor y tamaño del plato.
Donald (10/5): - We loved here. It was safe and a great location and clean.
Matt (10/5): - They were extremely friendly and fast
David (6/5): Joli hôtel mais bien trop cher - Chambre spacieuse et propre. Pas pu utiliser la piscine à cause de l’heure tardive d’arrivée. Aucune possibilité de restauration le soir sur place. Alentour très bruyant Près de l’aéroport mais taxi nécessaire pour s’y rendre. Le plus inadmissible c’est que nous avons dû payer 44 dollars de taxes supplémentaires sur place. Ni l’hôtel ni hotels.com ne rentre en matière. Donc attendez-vous à devoir payer presque 1/3 en plus !
Fenrir1990 (8/5): Very good -
tara (10/5): - Staff was very friendly and accommodating, hotel was nice and clean. A/c worked well, pool was clean.
Bruce (9/5): We needed a comfortable place to stay and this was the best option in town. - The room was very comfortable. We had to stay a week when we had Covid. The restaurant had a smaller menu than we would have liked. The cost was a little high but being sick we needed a comfortable place to get better.
Vinod (10/5): - Very friendly staff. Pleasant rooms. Could have better room amenities.
Nicholas (10/5): - The floor in the bathroom and shower was extremely slippery. I guest could fall and break an arm or worse. I recommend that the hotel supply no-slip tub mats for the showers.
Ivan (10/5): - Very comfortable, well located in Coca and great service
Mario (10/5): - Muy buen hotel en El Coca.
Elaine (10/5): - We loved our stay here! Our room was spotless and had everything we needed. We enjoyed the lovely outdoor area and pool and watching the fish and birds! Our meal was great and so was breakfast. Very good staff and owner checked on us and made sure we were happy. Highly recommend and in walking distance to groceries and restaurants.
Arlen (10/5): - Muy buen servicio y espacios limpios.
Christine (10/5): Exceptional - very clean and close to everything
mfuwe (10/5): A beautiful place to pass an evening or longer. - A lovely place to stay in El Coca (Francesca del Orellana). We needed a quit clean place to stay overnight to facilitate our transfer to and from the Napa river to the airport. This was recommended to us and we have to say our reception and welcome was the start of an excellent stay. Our room was huge and virtually a Suite with bed/desks and comfortable seating in a spacious area. Lift service to our 2nd floor and a bright and airy feel to everything. It can be very warm in 'El coca' and the Air conditioning was very welcome. We had an very peaceful nights sleep following a very good dinner and wine the evening before. Breakfast was excellent too. The entrance lobby was restful whilst we waited for our taxi. We thoroughly enjoyed our stay with such friendly and helpful staff. We did not use the excellent Pool or other 'Spa' type facilities. We would love to return here and will recommend it to others.
Fernando (10/5): - La gente amable, las habitaciones limpias y confortables. Felicitaciones
Luis (10/5): - Everything was good
Mario (10/5): - El mejor hotel de El Coca. La suite asignada estuvo muy bien.
Nelson (10/5): - Todo muy bien.
Michela (7/5): Good - Spacious room, welcoming and flexible staff, good breakfast. Price doesn’t match what you get. Water in the pool didn’t look that clean, bed sheets are yellowish, air con very loud. Rates are Too expensive for a hotel that shows its age. Still, probably the best option in Coca.
Johnson (10/5): Great stay! - The property is extremely clean and well staffed. Every employee we met was gracious and went out of their way to serve guests. I utilized the massage service and enjoyed a head to toe professional and relaxing experience. The breakfast provided as a part of the rate was bountiful and offered all that one could want/ need. The negative reviews I read previous to my arrival must have been drafted from those who have somewhat unrealistic expectations. Hotels outside of Quito are Not necessarily going to be predictable big box hotels in other countries. Embrace the fact you are near to the Amazon and be glad to have this hotel offering in El Coco. I did not see ONE other hotel that could begin to compare!!! Also much appreciated were the in room air conditioning as well as the restaurant. Don’t expect that elsewhere in El Coco.
Niels (10/5): Exceptional - Really friendly and helpful staff! We asked if we could leave the car for a few days to go to the Amazon and this was no problem, they helped us out real good.
Mario (10/5): - Realmente es el mejor hotel en El Coca, sin embargo hay cosas que mejorar como por ejemplo, un basurero adicional en la habitación aparte del que tiene el baño, revisar conexiones eléctricas (no funcionaba la secadora) y mantenimiento a los hidromasajes de las habitaciones.
Claudio (5/5): not good - close to the airport restaurant, bad and expensive food.
Mario (10/5): - El mejor hotel en El Coca
Julio Enrique (8/5): - Poor restaurant menu and terrible food. Other than that the hotel is fine. A little pricey for the location. The staff was about average. The room was very clean and good size. The room was the best part of it.
Maria (9/5): Superb -
Alexandre (10/5): - A fantastic hotel with great facilities and kind staff. Highly recommend
Carlos (8/5): Very good -
david (10/5): Great time! - The rooms were nice and large, the food was great and the staff was very friendly!
Albert de la (4/5): - This hotel is over priced. It has very basic rooms. The check-I’m process was horrible and took forever. Breakfast was terrible.
Edoardo (8/5): Calm outside city centre - Not the biggest touristic spots. A decent choice as an entry point to Yasuni
Mariothebaker88 (8/5): Good stay expensive services - We stayed at the hotel for about 3 nights, very clean and tidy, great room service, but very expensive meals, will not name price here but was way above local prices, has great lounge area, overall pricey stay
Karina (10/5): - Staff is very friendly and my staff was amazing
Eric (10/5): - Very clean room and property. Friendly staff and close to centre so easy for walking into town. Good and clean pool which is nice coming back from a long adventurous day.
Paul (8/5): - A great resort for the area. Food is good they try to offer at least some North American cuisine. Very clean. Staff are friendly and attentive.
Alexander (8/5): Nice hotel - This is a nicely appointed hotel in a relatively remote town. Rooms were sparkling clean and food great. One aspect that would merit improvement is linguistic skills of the staff: not a single person spoke a word of English. For a hotel that bills itself as "Gran" and - the rumor has it - the best in town - I would expect staff that can cater to international clientele.
Verified traveler (10/5): - Camera ampia e pulita, menù vasto, personale molto preparato e disponibile
Y2233DRsantiagop (4/5): High price low quality - The price is so high for the quality of the services. No hot water, the food was so bad, swimming pool with dirty water, Internet service very poor, bad tv signal.. In other words book another hotel, there are many other safer, cheaper, better hotels in Coca
PJRibadeneira (8/5): VERY decent hotal in El Coca - Before taking our Amazon Jungle cruise, we decided to spend one night in El Coca (the ride from Quito took 5 hours). This hotel was a very nice surprise. The facilities were very clean, the rooms were quite large and beds were extremely comfortable. The pool was spotless and our family had a lot of fun!
Verified traveler (8/5): Great stop before the Amazon - We booked the hotel because we needed to spend the night before going early morning to the Amazon. Lovely staff that trot to help as much as they can. Hotel is a little bit old but overall we enjoyed
Fernando (10/5): Excelente - Todo excelente sobre todo limpio y el servicio muy bueno
Juan Carlos (6/5): Dealles - Las Instalaciones son buenas, falta detalles en habitaciones como cuadros, etc. Detalles en cuarto de baño. solo hay un armador, debe haber bebidas en refrigeradora: Lo peor es el racionamiento de agua caliente .
mariekingsrod (4/5): Best in Coca - but not good at all - This hotel is trying to be luxus hotel - but I’ts not worth it’s high price at all. The hotel it self is ok, pool area is ok - but poor. Breakfast was really disappointing - it was not good and the selection poor. The hotel was going to have extra money for everything, even when I took my coffee from the coffee machine at the breakfast buffet. Moreover, the coffee was so bad that it could not be drunk. Don’t stay here if you don’t have to.
541garys (10/5): Very Nice Hotel! - After reading some of the negative reviews about this hotel we were a little apprehensive but it all turned out to be excellent! It's a massive hotel with over 100 rooms. We were given the a room at the back on the third floor and the view was amazing. We could see the Amazon and the Rio Napo right behind the hotel, the sunset and the sunrise were incredible! The room was very spacious and very clean and the breakfast was excellent. All these people giving negative reviews need to remember they are not in a 5 star hotel in a major city they are in a hotel in the Amazon and I have to say we were very surprised how good it was. It has a great pool and even has a gym and the service from everyone was excellent!
SR86_12 (2/5): Terrible service - Having breakfast in the hotel before leaving to a lodge was the worst decision. Waiting 46 minutes for a coffee after reminding the waitress several times, being the only table, being served in a bad way and at the end being over charged and that without being served the juice which is included in the breakfast... at the end the reception desk was not even able to correct the charge (which is expensive for Coca). Won't recommend the hotel.
alisonbN263YD (2/5): Visit to Coca - This hotel is not at all worth the cost. There are several other hotels in Coca with just as nice rooms at 1/4 the price. They are trying to be an American hotel with U.S. prices with no amenities. No airport shuttle on weekends which is falsley advertised and outrageous prices for things like like laundry. Laundry at most hotels in Equador costs approximately $6 but here it was 8 times higher, just because it is supposed to be nicer. This hotel is simply out, not worth it.
shtooka (8/5): Good choice for Coca - Like me, you probably had a hard time finding much about Coca on TripAdvisor or anywhere else. We settled on Gran Hotel for two nights and we had a one day tour to Yasuni, picked up at 5:00am and returned at 5:30pm by amazontraveltours.com We didn't want to go out to the jungle lodges, just stay in town and have one long day out on a boat. It was what we had time for. We flew roundtrip from Quito to Coca and checked in about 1:00pm, got up the next morning for the one day tour, spent a second night at Gran Hotel, and flew back to Quito the next day. The staff were very nice. One front desk clerk spoke efficient English. The manager spoke to us each night at dinner and his English is excellent and he is very welcoming. The breakfast is about like other Ecuador hotels and is included in the room price. They will include eggs made to order for no extra charge. The dinner buffet was average. The hotel did not have many guests and I understand the difficulty in predicting what to serve and when. The downturn in the oil industry in Ecuador has hit this town hard and there are far fewer business travelers than there used to be. The second night my dinner buffet food was cold despite a sterno burner under it. You can add dinner in advance to your room reservation when you book for $20 per person per night. We did this and found that you can either get the full dinner buffet or choose up to $20 off the menu. I would skip the extra $20 and either order off the menu which can be done for less than $20 or take a very inexpensive taxi to a restaurant. If you don't want to spend the money on the luxury lodges or endure the rustic ones out in the jungle, this is a good choice to stay in Coca and go out on day tours. Gran Hotel has two other locations in the Amazon region that you could also choose to stay at and tour from. Amazon Travel Tours offers two different one-day tours from Coca so you could stay for three nights and do the two different one-day tours if you wanted to, we just didn't have time. They might even customize something for you. I'm also writing a review of Amazon Travel Tours, it was a great experience. Our guide was actually an independent guide hired by Amazon Travel Tours for our tour, we were the only ones that signed up for that day. He is a young indigenous man who grew up in a community in the region and will customize tours, if you want to contact him direct it's Henry Pichisaca (henryecotours at gmail dot com). I would stay at Gran Hotel again. Buy some water in town if you drink a lot and want to save a few cents, they only give one free 16 oz bottle per room per day and charge $1 for each extra. Our room was on the back side facing the pool and yes we did hear a dog barking from across the back wall as others have noted, but it was very sporadic during the times we were in our room and since we always travel with good earplugs if he barked during the night we didn't notice. Didn't hear any roosters though I can see how that would be possible. This is not a tourist town at all. We walked around the business district and town plaza and waterfront on the afternoon we arrived and we did not encounter any other tourists at all. There are no souvenir shops or stands. There were two small stand-alone shops on the waterfront selling items that are supposed to be made by local indigenous people, and also run by them, and from the looks of it that seemed to be fairly accurate. We did not feel unsafe during the day. Our guide Henry assured us that it was safe at night in the plaza area as well, but we were too tired to test it out.