Oakwood Hotel & Residence Suzhou
Location: 6 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiang Su, 215123, Suzhou, CN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern Amenities
Enjoy a 24-hour fitness center and bikes for rent, along with complimentary wireless internet and 24-hour room service.
Culinary Delights
Indulge in local and international cuisine at Dushu Spring, as well as drinks at the bar/lounge or poolside bar. Buffet breakfasts are also available.
Convenience and Comfort
Benefit from features like complimentary wired internet, a 24-hour business center, and daily housekeeping in our 250 air-conditioned rooms.
Book now at Oakwood Hotel & Residence Suzhou for a luxurious stay minutes away from top attractions!
Important Information
Policies
Check-in: 02:00 PM - 05:30 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Elevator
- Fitness facilities
- Supervised childcare/activities
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Meeting rooms
- Express check-in
- Tours/ticket assistance
- Free wired internet
- Braille or raised signage
- 24-hour business center
- Playground on site
- Free self parking
- 24-hour fitness facilities
Rooms Available
-
Deluxe Twin Room
2 Twin Beds
Overlooking the park
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bed sheets not available
-
Basic Room, 1 King Bed
1 King Bed
376-sq-foot room with city views
Layout - 3 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bed sheets not available
-
Primier King Room
1 King Bed
Overlooking the lake (partial)
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bed sheets not available
-
One-Bedroom Apartment Lake View
1 King Bed
Overlooking the lake (partial)
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with oven, microwave, dishwasher, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Oven
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bed sheets not available
-
Deluxe King Room
1 King Bed
484 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bed sheets not available
-
One-Bedroom Apartment
1 King Bed
818-sq-foot room with partial lake views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with oven, microwave, dishwasher, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available, bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Oven
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bed sheets not available
-
Junior Apartment, Partial Lake View
1 King Bed
560-sq-foot room with partial lake views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with cookware/dishware, coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
- Bed sheets not available
-
Premier Apartment, 3 Bedrooms, Lake View
1 King Bed, 2 Large Twin Beds and 1 Queen Bed OR 1 Twin Sofa Bed, 2 Large Twin Beds and 1 Queen Bed
1647-sq-foot room with lake views
Layout - 3 bedrooms, 3 living rooms, and dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Oven
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bed sheets not available
-
Luxury Apartment, 2 Bedrooms, Partial Lake View
2 Twin Beds and 1 King Bed
1162-sq-foot room with lake views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Oven
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Smoking and Non-Smoking
- Bed sheets not available
Guest Reviews
- Anna Crouch (10/5): - Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real family atmosphere. All other staff were also very friendly and helpful, and room service cleaning was excellent. Lovely attractive quiet local area with convenience stores, restaurants, easy access to the local metro for plenty of sightseeing options, and beautiful lakeside walks on the doorstep. We stayed for two weeks, would love to visit again.
- Isabel (10/5): - I would stay at this hotel again.
- Linda (10/5): - Location is abit far from the tourist attractions and shopping but the apartm
- Tingzhu (10/5): - 不错啦
- watson (10/5): Great lake view - Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.
- KENGHAN (8/5): - 周遭環境優美，舒適... 但地點稍偏，不易打車，且網路速度有點偏慢 早餐豐富，好吃😋 大致上還不錯
- HSIANGYEN (10/5): 櫃檯服務 - 1/11日晚上入住的櫃檯人員一位年輕男生，服務態度很好！
- TifKoh (10/5): - We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
- JOO YOUNG (10/5): 아주 쾌적한 호텔 - 아주 훌륭한 호텔입니다. 강력하게 추천합니다. 일단 넓고 쾌적한 객실이 호텔로 기본기능이 훌륭합니다. 또한 조식이 메뉴가 다양하진 않지만 부족하지도 않고 적당하다고 할 수 있습니다. 다음에 또 숙박하고 싶습니다.
- ChungSan (10/5): - 환경도 좋고 근처에 식당도 많아요.
- Verified traveler (10/5): - High quality Hotel like brand new. Good breakfast.
- Mok (10/5): - The location is nearby the industrial zone, quiet and pleasant. The room and equipment are quite big, tidy, and new.
- Verified traveler (8/5): - 明るい、綺麗、新しい、快適な一晩でした。朝食も十分！コスパ良いホテルと思います。 周辺施設が寂しいのだけ、残念。夕食を済ませてからチェックインが望ましいです。
- kuma246 (8/5): - 綿棒がない、シェバーがない
- 湘妍 (10/5): - 櫃檯接待人員比大陸其他飯店人員素質好！
- Verified traveler (10/5): Nice hotel in the industrial/tech/education area - I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
- Verified traveler (6/5): 오크우드 호텔 & 레지던스 쓰저우 - 위치가ㅜ
- Verified traveler (10/5): - 清潔感と朝食が最高です。
- Verified traveler (6/5): - 髭剃り用の剃刀と綿棒が無かったなど、 ゴミ捨ても捨てられて無い所が有ったり、 今一つって感じでしたね。
- Verified traveler (8/5): - レジデンスのへｙ部屋が広く、ビュッフェの料理も良かった。
- Hyunjoo (10/5): 오크우드 호텔 좋아요 - 전반적으로 아주 만족스러웠음. 직원들도 친절하고 조식도 괜찮은 편임.
- Hyunjoo (10/5): 침구류가 좋아요 - 전반적으로 매우 좋았음. 특히 침구류가 좋아서 잘때 따듯하게 잠을 잤음. 스페셜 할인을 해서 저렴하게 이용을 잘 했음. 프론트 직원들도 타 호텔에 비해서 영어를 잘 해서 의사 소통하기기 좋았음.
- Verified traveler (6/5): 晚上空調不夠強，寒流來的時候好冷 - 酒店位置比較偏，雖然房內設施很不錯、也新，但是桌上還有頭髮，清潔程度有待加強。晚上空調不夠強，寒流來的時候好冷
- LIANG (10/5): Great! love it! - Great! love it!
- Verified traveler (8/5): - Room is clean and comfortable. Service is good! Bathroom floor needs cleaning though. No cook top but there is a rice cooker.
- Ting Ting (8/5): - 1.空調不能調節,所以很熱 2.代安排車的收費太貴了,例如原本想要求貴酒店代安排車到上海收費需RMB1280 但最后我們在綱上訂了神州專車收費才RMB450,是同樣的級别,所以這一點使整体感覺扣了分
- An (8/5): - 独墅湖边，房间舒适，早餐品种多样。
- YILI (10/5): 景色優美，飯店乾淨舒適服務親切，一定會再回來入住 - 飯店位置雖離市區稍微有點遠，但是它能搭地鐵到達（離地鐵站走路7分鐘），而且旁邊有個景色宜人的獨墅湖。每天早上一醒來，就是看到這碧藍的湖水景色，真舒服！ 我們都非常喜歡蘇州，也喜歡這家飯店，早餐好好吃♡我們連吃五天都不膩呢，呵呵！
- Verified traveler (10/5): 立地が良く、目の前に美味しいレストランが沢山あります。 - いつものOAKWOODに比べてキッチンなど設備は整っていませんでしたが、立地条件が良く、リバービューのお部屋は大変快適でした。
- Chih-Jen (8/5): 72分 - 清潔需要加強，有蒼蠅在房間！
- JOOYEON (10/5): 강력 추천합니다 - 저렴한 가격, 넓은 방, 훌륭한 조식, 조용하고 멋진 뷰에 너무 만족하였습니다.
- Ster (8/5): - 市の中心部や旧市街からはだいぶ遠い。蘇州駅から地下鉄2号線で50分。タクシーだと50元ほどか。ホテルは新しいのでどこも綺麗で広い。湖側の部屋になれば夕陽の絶景が楽しめるが、反対側は何も見えない。シャワーの温度が不安定。一度雷で電気も水道もしばらく止まってしまった。フロント陣は英語を聞くことはできるが、ほとんど喋れない。日本語をカタコトにできる人は居る。歩いて10分でファミリーマート、15分で中国銀行があり、そこのATMで簡単に両替ができる。
- Roger S L (8/5): - The rooms conditions are good but the room service menu is limited
- Hsiu Hung (8/5): - 附近鄰近湖邊，喜歡安靜的人，很適合，離高鐵站約20分鐘車程，地鐵站也不遠
- Jun (6/5): おすすめ出来ません - まあまあなホテル、フロントの人は笑顔もなし、話しかたが気持ち悪い。
- Verified traveler (10/5): - 位置远了点，其他都很好，有湖景
- MIN (10/5): 非常棒！ - 非常棒！订的单身公寓，房间超大，卫生间淋雨有屋顶花洒，厨房有灶具烤箱和洗衣机（虽然我没有用，但是看起来很温馨），房间很干净，21楼湖景房，2.4米的大床，沙发和床可以并排放（可见房间多大，哈哈），丰富的早餐，免费的地下停车场，比之前住过的同等价位的普通酒店性价比高多啦。
- YONG (10/5): 조용한 산책로가 있는 호텔 - 호텔자체가 깨끗하고, 주변에 산책 및 운동을 하기가 좋음. 조식 또한 훌륭함. 주변이 번화가는 아니지만, 고급 식당가 및 상가가 있음. 주변이 조용한 장소를 원하는 사람에게 추천할만한 호텔
- yiting (8/5): 还算对得起价格 - 不像凯宾斯基的湖景套房是整扇落地玻璃，这里的是几扇分开的窗，视角并不好。优点是有厨房可以自己热东西吃，对面就是全聚德很不错。二楼有儿童玩的地方。早饭就很一般了,人好多位子不多
- Verified traveler (10/5): 非常愉快的假期 - 非常满意的体验。升级到单身公寓，早餐也非常丰盛，酒店客房的服务意识比较好
- Louise (8/5): 3 nights stay in Oakwood Hotel Suzhou - Loved the hotel. I often choose an apartment over a hotel room and whilst I wasn't expecting a full kitchen I was disappointed to find I didn't even have a teaspoon to stir my coffee. Useful having a fridge.
- Pei (10/5): great value for a short stay - Hotel is in a new developed industrial/office area with great potential business development in neighborhood. Transportation is not easy accessible without pre-arrangement. Breakfast is included and items are more than expectation. Room is very clean except the HVAC units are kind of noisy when it is in operations. Big room with a very good size bathroom but shower only. I checked in late at night and checked out on Sunday morning and therfore, no chance to explore nearby retail store restaurant except 5 min. walk to a good size 24hrs convenience store.
- JIYEON (8/5): 비즈니스호텔 - 비즈니스호텔정도로 적합합니다. 객실은 작으나 가성비가 좋았습니다.
- Joong Ho (8/5): - 호텔도 깔끔하고 가격도 합리적이여서 좋았습니다. 그러나 주변에 아무것도 없다는게 참 아쉽네요..ㅎㅎ
- Donny (10/5): Very nice hotel for the money - Clean room, AC worked well If your in the area you can't go wrong
- Weiyi (10/5): Great hotel at Jinji / Dushu Lake area - It is a newly opened hotel located in the new town. I booked a standard room but was upgraded to a suit, with a big living room and great lake view. The condition of the room is great, clean and tidy. The bathroom is also quite large with both bath tank and shower facilities. Staff at the front desk are nice when we check-in and check out.
- HIROSHI (2/5): 泊まるに値しないホテル - 現在より1か月前の開業ということもあり、全体的に新しくきれいな印象でした。 しかし、対応については不満点が多分にあります。 1.Hotels.comの予約が通っておらず、カスタマーサービスに電話し、解決する。 2.初めに通された部屋で雨漏りが発生。衣服が濡れる。 3.隣の部屋へ案内されるも雨漏りが発生し、上階の部屋へ案内される。 4.移動した部屋では雨漏りはないものの、部屋が汚く、翌日ホテルの担当者と面談の約束を取り付ける。 5.ホテルの担当者が1時間遅れで到着する、遅刻の理由は「奥様とドライブ」と「会議」の2点。 6.ホテル担当者から衣服の洗濯（無償）について了解を頂くが、結局対応されず。 7.掃除は清掃担当が用具一式を部屋に届けてくれる。おそらく、自分で掃除しろという意味。 不満以外何も評価できないホテルでした。
- Yun Chen (6/5): 人員親切但小細節不理想 - 風景好 但因為剛啟用 洗衣機沒接上水 沒固定 使用時非常吵，洗澡水溫忽冷忽熱，咖啡膠囊只供應一顆，周圍很偏僻吃飯不方便，地板感覺冰冷，電燈沒總開關要一個個關
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