Hangzhou Marriott Hotel Qianjiang

Name: Hangzhou Marriott Hotel Qianjiang
Address: No 399 Juyuan Road, Jianggan District, Hangzhou, cn

Location: No 399 Juyuan Road, Jianggan District, Hangzhou, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Riverside Retreat
Located in the heart of Hangzhou CBD Area, Hangzhou Marriott Hotel Qianjiang offers a serene escape with stunning views of the Qiantang river.

Unmatched Dining Experience
Indulge in a culinary journey with four dining options, including a signature Japanese restaurant. Enjoy breathtaking views from the lounge while savoring delectable dishes.

Convenience and Comfort
With free WiFi, a 24-hour front desk, and car hire services, we ensure a seamless stay. Ideal for both leisure and business travelers, our hotel is equipped with meeting venues, a balcony, and a lush lawn.

Book your stay at Hangzhou Marriott Hotel Qianjiang for a luxurious experience by the river.

Important Information

According to the COVID-19 prevention and control situation in Hangzhou, the hotel’s swimming pool, sauna and SPA will be temporarily closed from now on. Hotel fitness center is still open. The breakfast at 19F M Club are temporarily closed, please move to 2F City Bistro to have breakfast. 2. The lunch buffet are temporarily closed at City Bistro, and A La Carte service will be provided during the lunch time. The facilities service would be recovered with additional notice. Should you need any assistance, please contact us at 0571-86469999. We will be at your service wholeheartedly.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Concierge service
Wheelchair accessible
Kid meals
Heated pool
Shallow end
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
24-hour security
Key card access
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Japanese garden
Garage
Health or beauty spa nearby
Swimming nearby
Bicycle-friendly property
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Club Room, 1 King Bed, River View

1 King Bed
431-sq-foot room with river views

Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Internet - Free WiFi
Entertainment - 32-inch LCD TV, satellite channels, and MP3 dock
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, twin sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- MP3 docking station
- No rollaway/extra beds
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Club Room, 2 Double Beds

2 Double Beds
431-sq-foot room with river views

Club/Executive Level - Executive Lounge access, buffet breakfast, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)
Internet - Free WiFi
Entertainment - LCD television, satellite channels, and MP3 dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- MP3 docking station
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Club Suite, 1 Bedroom, River View

1 King Bed
646-sq-foot room with river views

Executive Level - Executive Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV, satellite channels, and MP3 dock
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, twin sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- MP3 docking station
- Free cribs/infant beds
- Separate bedroom
- Executive level room
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Room, 2 Double Beds

2 Double Beds
431-sq-foot room with city views

Internet - Free WiFi
Entertainment - LCD television, satellite channels, and MP3 dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, twin sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- MP3 docking station
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Room, 1 King Bed

1 King Bed
431-sq-foot room with city views

Internet - Free WiFi
Entertainment - 32-inch LCD TV, satellite channels, and MP3 dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, twin sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- MP3 docking station
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Room, 2 Double Beds, River View

2 Double Beds
431-sq-foot room with river views

Internet - Free WiFi
Entertainment - LCD television, satellite channels, and MP3 dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- MP3 docking station
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Room, 1 King Bed, River View

1 King Bed
431-sq-foot room with river views

Internet - Free WiFi
Entertainment - 32-inch LCD TV, satellite channels, and MP3 dock
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- MP3 docking station
- No rollaway/extra beds
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Deluxe Guest Room with Two Double Beds

The spacious double room provides air conditioning, an electric kettle and city views. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Electric kettle
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Smoke alarm
Deluxe King Room

Featuring air conditioning, mini-bar and sofa, this room is well-designed and equipped with state-of-the-art facilities to meet guests' daily needs.

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Smoke alarm
- Key card access
Premier King Room with River View

Boasting an overlooking views of Qiantang River, this room is featured with air conditioning, mini-bar, sofa, and is with high ceiling and deluxe decor.

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Smoke alarm
- Key card access
Executive Room, 1 King Bed

Featuring river views, this air-conditioned room is fitted with a flat-screen TV, mini-bar and a spacious working area. WiFi or broadband high speed internet access are available. Guests can have access to the Executive Floor.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Smoke alarm
- Key card access
Executive Suite

Featuring sweeping views of Qiantang River, this suite offers a living room.

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Smoke alarm
- Key card access
Premier Guest Room with Two Double Beds and River View

The spacious double room features air conditioning, an electric kettle and river views. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Electric kettle
- Toilet paper
- Cots
- Conditioner
Executive guest room with two double beds

This double room has air conditioning, an electric kettle and a TV. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Electric kettle
- Toilet paper
- Cots
- Shampoo

Guest Reviews

Thomas (10/5): -
Albert (4/5): bis auf die sprachlichen Probleme alles gut. - Die gute Lage des Hotels. Das praktisch niemand des Personals englisch spricht in diesem Hotel. Nicht einmal alle Leute am Empfang sind wirklich der englischen Sprache mächtig. Sehr schade und mühsam für den Gast.
Ming kai (8/5): -
Niclas (8/5): - Hotel lobby quite boring
Etsuko (10/5): -
Remy (8/5): -
Larissa (10/5): - Великолепное расположение . Бронировали 4 номера, все окна выходили на реку. Из окна наблюдали шоу дронов. Очень удобные кровати и постельное белье. Завтраки очень хорошие и разнообразные. Не во всех номерах был чай и кофе.
Larissa (9/5): - Месторасположение супер! Все комнаты с видом на реку. Из окна вечером было видно шоу дронов. Постель выше всяких похвал. А общее впечатление - средняя пятерка. Завтраки хорошие. Приехали рано, бронировали на две ночи и в день заезда нам предоставили еще один завтрак бесплатно , что было очень приятно. Персонал очень вежливый. Мы бронировали четыре номера, не во всех был чай и кофе. Также не было подставки под чемодан. В ванной комнате была и душевая кабина и ванна, но моющие средства были только в душевой. И, если принимаешь ванную, помыться нечем. Но это все мелочи. Отель неплохой.
Mu-Chih (10/5): -
Theodore (8/5): -
Mauro Santinato (10/5): Tutto perfetto - Tutto Nulla
Thomas (7/5): Für Messebesuch empfehlenswert wegen der Lage. Allerdings sind die Preise dann auch sehr happig. - Insb. wenn man die Messe besuchen möchte ist die Lage überragend. Frühstück und Restaurant gleicht einer Massenabfertigung. Executive Lounge recht klein und mäßig in der Auswahl.
Kin Ju (9/5): - Excellent hospitality from the team — special thanks to Irene for her warm assistance at check-in.
Grace (10/5): -
JUNG IM (8/5): -
Thomas (8/5): - Sehr gute Lage, Frühstück sehr gut. Lobby Bar ist eher entäuschend. Ambiente und Auswahl nicht 5 Sterne. Ambiente der Executive Lounge auch recht nüchtern.
Cosimo (10/5): -
JO CHIAO (9/5): -
Navin Boodhonee (8/5): -
rui (10/5): -
KI-NRT (8/5): Excellent business hotel - I was in Hanzhou for business last month, and my local colleagues recommended I stay at Hangzhou Marriott Hotel Qianjiang. It was a solid choice, with a smartly-designed and nicely maintained room, gracious service and bright and airy decor. As Marriott goes, this one is fresher than most. The 40m² base room had everything that a business traveler needs - a comfortable bed, a work desk and a sofa that was placed against the window, which was nice: the views of the river and the skyline beyond was impressive, especially at night. The service was fine - nothing particularly noteworthy, but the basics were covered with aplomb, although I must admit that I rarely needed the attention of any of the staff, including concierge. Breakfast was a bit on the mediocre side; the selections were somewhat limited, but at least what's there was nicely prepared. Overall, it's a nice place to unwind and get some work done after a day in meetings in Hangzhou. It's not the Four Seasons or Amanfayun, but for a business traveler on a finite budget, the Hangzhou Marriott Hotel Qianjiang is a solid choice.
yu (8/5): - 来杭州第一次住在新城
Kingkish (8/5): Value for money - My 2 nights here was very decent. Great location. Less then 400m to the Hangzhou shopping belt. Staff were very helpful and polite. The rooms were very clean and smoke free. I enjoyed both my nights stay.
素璇 (10/5): -
Louis Ka Sun (10/5): - Good river view, next to commercial buildings. Reasonable convenience to public transport. Overall good.
anette (10/5): - Very nice hotel.The river view is gorgeous. Excellent choice of food for breakfast. Staff are forthcoming. No mention of needing to wear swim caps anywhere- men need one too. 100 yuan for one.
Wandi_patt (10/5): Beautiful Views and Great Service! - I had a lovely stay at Hangzhou Marriott! The room was spotlessly clean and offered stunning views right from the window, waking up to that scenery was such a treat. Breakfast was delicious with a great variety, and the overall service was attentive and friendly. Highly recommend for anyone visiting Hangzhou who’s looking for comfort, good food, and a room with a view!
FENGTAI (9/5): -
TurkanARPACI (10/5): Enjoy the Yangtze River - Hangzhou is the newest addition to my business travel itinerary, the 169th city I've seen on Earth. After visiting the factory, I enjoyed a coffee with a breathtaking view of the Yangtze River.
Michael (8/5): Nice time in Hangzhou - Great location, great river and city view, tasty breakfast, spacious rooms, expresso maker No information that the swimming cap is needed for the pool
Mustafa Hilmi (10/5): - Otel her anlamda çok iyi, merkezin biraz dışında kalıyor ama bu sorun olmadı
David (4/5): - The location and cleanliness of the Hotel, as well as the facilities. All areas including the room were too hot. Not good AC. I am still waiting for the final charge to confirm the amount.
Remko (7/5): voor kort verblijf wel okay. 2 nachten meer dan genoeg. is Marriott maar niet meer dan dat. - ontbijt voor westerlingen wat beperkt locatie okay matras bedden erg hard. al wat verouderd. weinig extra faciliteiten. alleen flesje water op de kamer
KONG BYUNG (10/5): - 깨끗하고 교통이 편리해요 주위에 쇼핑센터가 있어서 좋았습니다 조식도 맛있고 전체적으로 즐거운 여행이었습니다
Pier Paolo (9/5): - Tutto perfetto, staff molto gentile e disponibile.
Pier Paolo (9/5): -
Ababsa (10/5): -
msfter (6/5): This hotel is amazing - This is a beautiful hotel. Very attentive staff and decent food options. Located with a beautiful view of the Hangzhou river. Special thank you to Joy, Fiona, Tiki , Harry and Martin for their excellent service!
TAKESHI (10/5): -
Man Ki (10/5): - 服務很好，貼心，有家的感覺
Ali (10/5): Exceptional -
Keng Yuen (10/5): - Modern, clean and spacious hotel. It’s located in cbd area.
Chen (8/5): Very good -
Karen (8/5): Quiet and comfortable hotel - The hotel is located in the new Hangzhou cbd so it was extremely quiet on weekends. The nearest metro station was a mere 5 mins away on foot, and you will pass by 2 convenience stores and some small eateries along the way as well. The hotel itself seemed new. The room was very spacious and comfortable. Service was amazing from the efficient check in, to the thoughtful room service staff who left us extra bottles of water everyday, along with a cheery note which warmed our hearts. The hotel also provided for guests to have deliveries of parcels and food.
Elaine (10/5): Exceptional - Comfortable and spacious. Luxurious breakfast
Kingston (10/5): - it’s cozy and clean. the staff is nice and friendly
Adnaan (10/5): Exceptional -
Mabel (10/5): Exceptional -
Yujin (9/5): Superb -
Mohammed (10/5): - Beautiful hotel. Excellent service. Polite and friendly staff. Breakfast was excellent. I enjoyed my stay there very much.
Ahmad (10/5): - I just stayed one night but that was fantastic
Ertan (10/5): Exceptional -
Menny (8/5): Very good -
Natasha (6/5): Pleasant - The fridges did not keep things cold and the Aircon was faulty
Kristy (10/5): Exceptional - Nice, clean hotel with friendly staffs. Near to train station.
Wen (10/5): Th best hotel in Hangzhou - This has got to be the finest hotel in Hangzhou. I had a room facing the Qiantang River and the view was gorgeous. The hotel manager James was extremely attentive and caring. I had a wrong food delivery sent to me and James was kind enough to call the store on my behalf and made sure that the correct item was delivered. He took care of it personally and was extremely kind and helpful. Thank you James. Nothing
Wooi (9/5): Superb -
Jacob (10/5): Frank has been most helpful, making our stay pleasant - Clean and airy, buffet breakfast good quality
Kenny (6/5): - It took around 15-20mins to check-in even though it was close to midnight. The water flow rate to fill the bath tub was ridiculously slow. Our room was on the 20th floor with no view. Room was very clean but lots of mosquitoes. Personally I would not stay here again for $210/night.
Brian (10/5): - Very nice hotel. Will come back for sure
David (9/5): great staff Jason on front desl particularly always very helpful and great English and attitude. - Breakfast is fine and needs less meat options and more fish chicken veg options also smoked salmon would be nice. really do not have much to say on improvement as you are doing well
Antonio (10/5): Exceptional -
Irmak (10/5): Exceptional - The restaurants in the hotel is closed after 9 or 10pm. the do not even serve drinks - even water. There is only a wending machine to get some snacks
Belinda (10/5): My second time staying at this hotel and I think it is very good. - As a member of Marriott we had access to the club lounge.
Mirko (10/5): - Very nice rooms. Breakfasts was ok, not exceptional.
John (10/5): Exceptional -
Mia (7/5): Good - Decent Food
Guang (10/5): - Great hotel with excellent services with fantastic river view (we are stay on river side) not too far from metro station. Very clean environment and friendly staff members.
Jimmy (7/5): Good -
Masako (10/5): - Very nice!
HUAI CHEN (10/5): Very clean but not convenient area - Nice and great hotel to stay for the business schedule.
André (10/5): When coming to Hangzhou, I love to stay in this hotel. Love the executive lounge and the river view. - The breakfast is delicous, great selection of different dishes.
msfter (10/5): The beautiful property with excellent customer services! - I had been stayed this beautiful property for nearly 20 days. The hotel provided excellent customer services to me as well as all rest of guests. Especially, I’d like to thank you to Kevin, Jason and Frank for their extraordinary working attitude. I shall return!
Thomas (10/5): Exceptional -
NINGHONG (10/5): - Friendly staff and clean room.
Jenny (10/5): China Experience - Location was great - we did a lot of walking sight seeing and it worked really well for us. Hotel room was beautiful. Staff very helpful and had reasonable english thankfully. Language sometimes a barrier - make sure you have a good translate Ap and that you know how to use it. And have local currency as our credit cards are not accepted - this is external to the hotel. Hotel were great!
Innocenzo (9/5): Superb - the garden with the magnificent waterfall; the interiors in luxorious french style
Shao (10/5): Exceptional -
Robert (10/5): - Excellent: Service. Room. Food. Zoe Su. And Nora. And restaurant manager Kevin zhuang. Excellent all around. We will visit often. Best Marriott we’ve been to. Thank you!!!
Corine (9/5): Amazing!!! - High standard staff very prOfessional and helpful Trustworthy Nice environment and clean No, already nice
DIANA (10/5): - We will be back soon
Andres (10/5): - Beautiful and modern hotel located next to the river, with shopping nearby in a business district. Good gym and delicious breakfast
Stefan (10/5): Exceptional -
Lie (1/5): Not friendly, not professional, not good to do slove problems - Nothing Reception people, not good
Thien (5/5): Passable - old equipments , broken lights
Hoi ying (8/5): - 床好舒服,早餐選擇多，酒店附近可以跑步及踏單車，風景不錯,步行約5分鐘就有商場，食物選擇也很好。
Hanno (10/5): Exceptional -
792astac (2/5): Bad service - Very bad experience with this hotel. The receptionist was very impatient as she could not to find out my reservation and walked away. The room smelled of cigarette smoke. I called the concierge and requested to change a room. I called again after waiting for 30 mins to get a new room.
Jessica (7/5): Good -
Yukhontorn (8/5): - Quiet with beautiful scenery
Vladislav (10/5): Exceptional -
Wee (3/5): Poor - Room has strong pungent smell. Electrical/power point is broken.
Shoaib (10/5): Excellent hospitality service - Great hospitality service with super ambience. Loved it as it was my first visit to China. Very impressed. Food to be marked if possible as halal for applicable serving dishes
Feng (7/5): Good -
Wai Kuen (10/5): - One of the pillow given with smoke smell
Ming (10/5): - A Nice hotel, good location and pretty quite.
Sun (10/5): Thanks for all the efforts, staff did a wonderful job - Great view, the staff Jason were so friendly and welcoming, in fact all the staff are were so good Nothing
canson (8/5): - It’s a very quiet location the hotel is in, but a major shopping area is just nearby. I think it’s new, it’s clean
André (10/5): Exceptional -
oftheplanet (8/5): All is ok except the food quality - The view from the room is incredible. All is quite standard with Marriott hotel requirement. The staff are nice to help, it is located in a new area therefore there is quite few attractive spots, but still can walk around to enjoy the peaceful vibe. The food is the big flaw and weakness in the hotel, the food in the lounge is a disaster which has no quality and quite messy. The breakfast is also awful and it will be the reason I will not stay here again.