Swarga Suites Bali Berawa, Marclan Collection
Location: Jalan Pemelisan Agung, Desa Tibubeneng, Banjar Berawa, Canggu, id
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Beachfront Haven Suites
Experience the ultimate luxury at Swarga Suites Bali Berawa, located steps away from the picturesque Berawa beach.
Secluded Indulgence with Infinity Pool
Indulge in a secluded paradise with a 550 sqm infinity pool, spa, and gym, offering the perfect retreat for relaxation and rejuvenation.
Exquisite Dining and Unmatched Views
Savor delectable Asian and International dishes at Ketumbar Restaurant while enjoying breathtaking ocean or pool views.
Immerse yourself in luxury and serenity at Swarga Suites Bali Berawa Berawa.
Important Information
Please note that the credit card used for booking must be presented upon check-in, otherwise the property may request that full payment is settled immediately using an alternative method. Any deposit paid will be refunded to the original card.
Please be informed that Nyepi (Silent) Day will be observed on 11 March 2024 in Bali where Ngurah Rai International Airport will be closed and no outdoor activities (including check-in and check-out from the hotel) are allowed.
Free entrance to ATLAS Beach Club (valid only on regular days, not applicable during any events at ATLAS), do not hesitate to contact us for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Car hire
- Kid meals
- Infinity pool
- Outdoor furniture
- Fruits
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Cooking class
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Exercise/lap pool
- Japanese garden
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Electric bicycle charging station
- Charcoal grill
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Duplex Family Suite
Crafted in the mezzanine style, this suite has wooden furniture and suite bathroom with a bath, equipped with a private balcony to experience the perfect view of the ocean.
Benefit :
-Free One-time Mini-bar
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Additional bathroom
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Swarga Suite Ocean View
The suites with "ocean view from balcony" and main pool view offers a suites bathroom with a bathtub and a private balcony.
Offering view of the swimming pool and view of the ocean from the balcony, this suite has wooden furniture and an suite bathroom with a bath,
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Berawa Suite Ocean Front
Comfortable and elegant room features tranquility with ocean views complemented by a private terrace and garden.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Berawa Royal Suite Ocean Front
Offering stunning ocean views with a spacious private terrace and garden, this suite has wooden furniture and an suite bathroom with a bath.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Swarga Suite Pool Access
Boasting a direct access to the pool and sun loungers, this suite has wooden furniture and an end suite bathroom with a bath.
-Free One-time Mini-bar
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Deluxe Ocean View With Balcony
This double room features a pool with a view. The spacious double room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
This unit offers:
-Free One-time Mini-bar
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
Guest Reviews
- Daniel (10/5): We had an amazing time and would definitely stay again i recommend to stay the 10 out of 10 - Service was amazing staff always happy polite and went above and beyond Couldn't of been better
- Furkan (9/5): - Konumu, havuzu
- Per Guddal (10/5): Anbefales - Svært hyggelige omgivelser. God atmosfære på stedet. Veldig fint at man kan gå til rett ut på stranden Mislikte ingenting
- Hendrikus (10/5): Twee nachten Swarga Suites. - Super grote kamer (nr. 522) met bovenverdieping. Dus twee grote 2-persoonsbedden, twee badkamers met toilet en een met bad. Uitzicht op zee vanaf twee afzonderlijke balkons. Bedden zijn heel goed. Ontbijt is fenomenaal. En wat een geweldige staff. Iedereen is super vriendelijk (Fendy in de Ketumbar Bistro is helemaal een topper) en behulpzaam. We hebben het geweldig gehad.
- Virginie (8/5): -
- Jane (10/5): An ideal spot for anyone from family to couples/singles. A very comfortable stay and great value! - Location to the beach was ideal. Staff were absolutely incredible, very kind, friendly and helpful. Far exceeded our expectations.
- Marina (9/5): Good and central stay. - The bathroom is stunning. Make sure you put mosquito repellent on and around because there were plenty.
- ELODIE (10/5): Magnifique - Nous avons adoré l’emplacement , la qualité de la literie, et le petit déjeuner qui est vraiment délicieux
- Christopher Michael (3/5): -
- Laura (8/5): -
- Thea (10/5): Amazing slice if heaven - Everything especially the spa and how attentive and friendly all the staff are Leaving :(
- James (9/5): My 2nd time staying here and definitely not my last! - This was my 2nd time staying at Swarga Suites and I still absolutely loved it. Everything was amazing - the room, the staff, the location and more! The only reason I've given it 9/10 and not 10/10 was because she gym was under maintenance during my stay.
- Mykyta (6/5): - Место и приветливый персонал Не умеют жарить картошку фри в ресторану. Пережаренная и утопает в масле. Отправьте повара в McDonalds на повышение квалификации.
Замучался разбираться в выключателях в номере.
- Andy (10/5): Loved my stay at Swaga Suites - Can’t fault my experience at Sawga Suites. Great location, awesome staff, the best breakfast with amazing coffee and the pool had a very relaxing atmosphere. Was my first time at Swaga Suites and will definitely return.
- Athar (9/5): -
- Adar (10/5): Incredible! - Everything. Pool Access suite is incredible. Highly recommend. Deva who works at the front is one of the nicest boys I’ve ever met at any hotel I’ve ever stayed at. Service incredible nothing bad to say about the stay here. Nothing, breakfast could be better but I’m not fussy
- Karl (10/5): Give it a go - Fabulous every member of staff couldn’t help you enough definitely 10 out of 10 plus the sunsets Rooms are amazing and the breakfast gets your day going
- Louise (9/5): Great hotel shame about the beach - Amazing staff and food . Breakfast was good . Cocktails great and views from room .very chilled hotel walking distance to bars , restaurants. Free shuttle bus took you around. I would recommend doing this when you arrive to get an idea of location. We just stayed on it until back at hotel .use the spa we all did and the lady was very good . The beach was disappointing was expecting sun loungers and umbrellas. But used by the locals so was messy with rubbish. The sea great for surfers not to swim in as waves really strong. They had pool of water for little ones to use . As far as room was great the only things needed to improve them .little things like there was 3 adults only 2 cup and saucers. Two dressing gowns and these need to be waffle kind as towelling one to thick .again just suggesting as staff amazing any problems was sorted straight away .
- Michael (10/5): -
- DIAMANTA (10/5): -
- Özge (10/5): Tekrar gelebilirim tavsiye edebilirim - Konumu ve çalışanlar ❤️
- Sarah (7/5): Two nights it’s worth it as so convenient, great pool and good quality. - amazing location next to beach, easy walk to village and shops for exploring Staff were kind and helpful, but service was not always proactive or accurate
Limited access to clean water
- Denis (10/5): Beautiful ocean front hotel - Beautiful hotel, located away from loud streets, we had ocean front room, only heard the waves.
It was very spacious and had everything we needed for our stay.
Breakfast was amazing as well and had a good selection of food and made to order eggs.
Service is 5/5 Everything was perfect
- Georgie (8/5): Fantastic stay, would return - Location, value, vibe, large family room Gym closed, breakfast was okay
- Ishak (9/5): -
- Nicole (10/5): -
- Ulisses (8/5): -
- Debra Cook (9/5): - Staff were helpful and friendly
Food was amazing
- Darko (8/5): -
- Frances (7/5): -
- Eva (10/5): Amazing hotel and staff - Everything was very nice and exclusive. Even tho it was raining every day we were there we enjoyed the hotel and facilities. Very nice stay for us. The staff where great.
- Darya (8/5): - Красивый отель и номер, чисто. Персонал вежливый, реагирует на запросы, оставляет комплименты. Расположение вполне удобное, чтобы дойти до бич клабов и пляжа, вдоль улицы есть магазин, кафе и спа. Отель небольшой, спокойный, хорошее место для релакса. Спа хороший, выполнили индивидуальный запрос. Пляж при отеле. Нет прямого выхода на пляж, там протекает большой поток воды, перекрывая ход на пляж. Сам пляж грязный.
Отель не предложил трансфер.
Не всегда персонал понимал по-английски, что я прошу, хоть я разъясняла все в деталях. Просто соглашались. Но это не было большой проблемой.
- Alberto (5/5): -
- Ihor (10/5): Все отлично. Не сильно удобен выход к морю, пляж не подходит для купания и достаточно грязен. -
- Monica (10/5): -
- Walter (8/5): Ideal um ein paar Tage auszuspannen. - Gute Lage am Strand, wir hatten ein tolles Zimmer, freundliche hilfsbereite Mitarbeiter, das early Check Out und die Transfers haben gut geklappt.
- Arnaud (10/5): Très bel établissement ! - Très bel hôtel, bien situé et le personnel super !
- Laura (8/5): -
- Kanagambikai (8/5): -
- Romeo (9/5): Schönes sauberes hotel super freundliches personal top pool direkt am meer gelegen - Sehr angenehm schön sauber und modern Keine vegane oder kaum vegetarische auswahl an essen beim frühstück
- Aliyah (9/5): -
- HASNAAT ZAFAR (10/5): -
- Karina (8/5): -
- Alex (9/5): Sehr freundlich und höflich 🙏🏻 - Das Personal war sehr höflich und hilfsbereit.
Vielen Dank dafür
- Muath (10/5): طاقم موظفين خلوق ومحترم لابعد درجة، اكل لذيذ ، مرافق رائعه، افضل مكان اقمت فيه ويستحق المبلغ المدفوع - كل شي بلا استثناء
الموظفين غاية في الاحترافيه والاخلاق يجعلون كل شي افضل واسهل لا شي
- 차 (1/5): - 없습니다 세면대 손수건 3장에 이물질이 묻었다고 돈을 내라고 하여 당황했습니다480,000루피아를 내라고 하여 황당했음
투숙객을 상대로 덤탱이 씌우는 느낌이네요 투숙객은 타올 조심하세요 ~
돈 내라고 합니다
- alex (10/5): - Everything was great from staff to location to facilities.
Really close to the beach but the pool felt better. Sometimes the smell of garbage was noticeable, breakfast was a surprise with local and European things and options.
- Arlene (10/5): - Excellent staff, great and beautiful property. They even upgraded us immediately as there was a smell of mold in the room. Good Asian breakfast and the massage was ok before to go outside and across the road. Amazing massage and vibes and super clean. The massage wasn't great and there was a weird smell on the bed and also on the eye patches. The lady who was massaging me was no consistent and was trying to finish fast and it was not relaxing at all. The lights were on even after I requested they be turned off like the bathroom lights etc. She said yes and probably didnt understand.
- Clemens (8/5): -
- Diana (10/5): -
- Muhammad (1/5): Travelers Beware: Serious Service & Security Issues at a Supposed 5-Star Hotel - Since booking.com has limited words you can write in a review I am splitting my review to use the full space.
Travelers Beware: Serious Service & Security Issues at a Supposed 5-Star Hotel
I stayed at Swarga Suites with my wife for four nights from January 11th–15th, and what we experienced was extremely disappointing and concerning for a hotel advertised as 5-star. I am writing this review to alert fellow travelers, especially about communication failures, poor service, and missing personal items after checkout.
1. Communication & Contactability
The hotel lists a direct phone number (+62 361 9347299) on its website and on Google, yet the number does not ring or work at all. The only method to reach staff is through WhatsApp, and even then they do not answer calls on WhatsApp and only respond via text. This means it is impossible to actually speak to management or senior staff. For any hotel, let alone one claiming 5-star status, this is a serious red flag.
2. Room Conditions
We booked their most expensive room type (pool access). The first room (215) had a strong damp and mold smell to the point that it felt difficult to breathe. Even the staff who came to inspect the room eventually agreed the smell was not acceptable. We were moved to room 211. This is not the condition one expects from a hotel of this category. The bathroom door in our room didn't even lock and they had to arrange for it to be fixed.
3. Facilities & Restaurant Quality
The minibar in our room did not work and had to be replaced by maintenance. We also tried the only restaurant on property and the food quality was extremely poor. After that experience we chose to eat outside for the remainder of our stay.
4. Service Standards
Service throughout the property was unprofessional, slow, and far below the standard of any reliable 5-star hotel we have stayed at elsewhere. Staff felt untrained and there was no sense of customer care or management presence. 5. Checkout Incident
On our final morning, as we were preparing to leave for the airport, a staff member stopped my wife in the lobby claiming a missing hand towel. It was shocking to be questioned in this way given the category of hotel and the fact that we were still in the lobby with luggage, clearly about to depart. It was an uncomfortable and unnecessary experience that left a very bad impression.
6. Missing Personal Items After Checkout
After returning home, I realized I had forgotten a necklace in the room which had significant sentimental value, as well as several personal items we purchased ourselves and kept in the minibar (including a bottle of rosé wine, tequila, beer, chocolates, and two perfumes). When we contacted the hotel—once again only via WhatsApp due to their phone not working—the hotel claimed housekeeping found nothing at all. There was no record or log of any items left behind. For a property claiming 5-star status, this lack of accountability and transparency is alarming. We have screenshots of all communication for reference.
7. Escalation to Authorities
Due to the nature of the missing items and inability to properly communicate with hotel management, the matter has now been escalated to the Bali Police, Bali Tourist Police, and our embassy in Jakarta. This is being handled through legal assistance so that the situation is documented through proper channels.
Final Thoughts
We booked Swarga Suites due to its location and supposed 5-star rating, but the experience was extremely disappointing, stressful, and ultimately costly due to the missing items. Travelers seeking reliable service, proper management, and safe handling of personal belongings should think twice before booking. I genuinely hope this review helps others avoid the issues we faced.
Booking.com is stopping me from adding screenshots of my chat with the hotel but it will be available on Google reviews.
Avoid this HOTEL like the PLAGUE !!!!
- Erdogan (3/5): - Beklentimizi karsilayaman bir konsept
- Katharine (10/5): Amazing stay -
- Mohamad Muhannad (5/5): -
- Chelsea (10/5): - Great place to finish off our honeymoon. Facilities are really good and staff are very helpful. Was great to have free entry to the Atlas Beach Club too
- Marcin (10/5): -
- Holly (9/5): -
- Ai Wen (10/5): -
- Arash (10/5): -
- Bradley (10/5): Incredible! A must stay if you love Canggu. - Great location right on the beach but slightly out of the main hustle of Canggu. The pool access rooms are a must. The team are so friendly and welcoming, I really couldn’t fault my stay at all.
- chelsea (9/5): - Our room was nice & very spacious. The buffet breakfast was the best I’d ever had. This resort also has a huge pool. There were minimal beach/pool chairs around the pool, there was no where to sit if these seats were occupied. The gym was tiny with minimal equipment. Location to central Canggu is too far, took 30mins in bad traffic to get there but there are lots of shops within walking distance.
- Richie (9/5): - Almost everything Needs new decking around the pool
Needs more variety at breakfast
- Ginevra (4/5): - Non è assolutamente un hotel a 5 stelle! Servizi da hotel a 3 stelle, non adeguati. Hotel rumoroso, si sente tutto quello che accade nelle altre stanze. Pulito ma mediocre. Tutto. Staff cordiale ma assolutamente non in linea con quello che ci si aspetta da un hotel a 5 stelle.
- Michel (6/5): -
- Anna (6/5): - Our room was amazing (the last top one with the seaview). Well equipped, nice decoration, huge bathroom. The bars on the beach 5min away from the hotel were quite nice. The hotel has a weird configuration : no place to sit around the pool, the transats were on the side, far from the pool. Only 2 of them on front the pool. the restaurant was not very good, better to eat outside. There was a kind of river in front that was not very clean. Huge night clubs 2min away, so some noise all night long.
- Mikala (8/5): -
- Ivan (9/5): - A very intimate and cozy hotel in traditional Balinese style. The territory is small but charming, the staff are extremely friendly, and the rooms are impeccably clean. During the rainy season, the local beach can be quite dirty, but this is clearly not the hotel’s fault.
- Ken Wee (9/5): Enjoyable and relaxing stay - Beach front
Friendly and helpful staff
Clean and comfortable
Roof top bar for sunset view
Walking distance to Atlas/Finns beach club Hairdryer may need some upgrade.
Shower room water pressure slightly on lower end.
- adrienne (8/5): -
- c (9/5): -
- sofia (9/5): -
- Gardashkhanov (10/5): -
- Denis (8/5): -
- Steve (10/5): -
- Denis (8/5): Отель хороший но не новый , требует реставрации и постоянной чистки пляжа . - Персонал отличный , еда на любителя . 2 раза ломался кондиционер , но его чинили оперативно .
- Melanie (7/5): - Close to beach
- Meng Kai (10/5): - 服務很好
- Yolanda (8/5): Buena estancia en Canggu - La zona de la piscina conectada a algunas habitaciones El restaurante, bastante regular…
- Charlie (10/5): We will be back again! - Loved the position on the Beach
Staff are exceptional and the Pool access room was very special- straight in for a swim each day Nothing- we loved it
- Nathan (10/5): -
- Marina (10/5): -
- Adi Link (8/5): -
- Tahlia (5/5): Amazing rooms but overall average facilities and service - The rooms are incredible, large, comfortable and clean with a great view of the ocean (if you get the ocean view room). The staff are always very friendly and smiling when approached. I was pretty disappointed in this property. The service was average, the facilities even more average. Breakfast was nice but nothing amazing compared to other places we have stayed in Bali. Ordered room service one afternoon and it took forever to get to us and when it did it was well and truely cold. We stayed two nights, one of those days room service was completely unavailable and the next night the ocean viewing/ dining area was closed for a wedding (which is absolutely fine but having more than 12 hours notice would have been appreciated).
- Jessica (10/5): Great location amazing stay! - On the beach! Quiet, relaxing. I would have liked a minibar selection in room.
- Grietje Jacoba (10/5): Fijn hotel met goede faciliteiten. - Mooie grote kamer, fijne douche. Heerlijk bed en kussens. Vriendelijk personeel en een goed ontbijt. We kregen ook gratis entree bij de Atlas beach club. Alles was goed.
- Katrina (9/5): Loved the buffet breaky and hospitality- we will stay again - Room was spacious and comfortable The rubbish on the beach
- Victoria (10/5): Wonderful time , felt relaxed . Love everything - Beautiful rooms and hotel, the breakfast was amazing, 2 nd visit and would stay again Nothing
- Vipul (8/5): - The room and the location was great. The staff was very nice and friendly as well. The breakfast was very average. They could really work on improving the buffet options.
- Gowans (9/5): Amazing stay at Swarga Suites - Great pool, yummy breakfast, loved our comfy beds Nothing!
- Tara (10/5): -
- Simon (8/5): A fantastic, luxury experience, but need to bring smoking rules up to 2025. - Excellent location on the beach, with a very comfortable duplex room and plenty of space for our family. The breakfasts and food quality was very high, and the staff were always friendly and accommodating (special mention to Dinah, who was fantastic with our children). The pool and facilities are clear and modern, and the local area is a slightly quieter (though still pretty chaotic) corner of Canggu. The only major negative was the smoking - there appear few limits around the restaurant or common spaces and it was uncomfortable for our family. We had to leave the kids’ swimming pool on several occasions due to people smoking outside their rooms, as well as moving away from the restaurant when trying to eat. There should be a smoking area away from common areas. The hotel would be 10/10 without this, and it would put us off staying here again.
- Craig (9/5): -
- loubna (10/5): Super séjour - Magnifique hôtel, piscine immense ! Chambre grande et sublime ! Personnel au top !
- Jade (9/5): -
- mb.terreux (8/5): Séjour magnifique - La chambre au bord de la piscine était juste incroyable, spacieuse, bien équipée, accès facile à la piscine, le calme des abords. Le petit déjeuner était bon, on y trouve de tout et les jus sont frais ! La plage devant l'hôtel
- Marina (8/5): -
- Yusuke (10/5): -
- Ryan (8/5): -
- Behnaz (10/5): -
- Jacinta (10/5): Perfect little getaway for the family. Duplex room is a must! - The room was great especially for families. Lots of room to have our own space. Staff were fantastic with the children. And activities were great.
Location was perfect for us. Nothing it was perfect for what we needed
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