Ufulu Gardens Hotel

Name: Ufulu Gardens Hotel
Address: 43-365 Ufulu Road, Lilongwe, mw

Location: 43-365 Ufulu Road, Lilongwe, mw

Star Rating: 8.3 Stars

Property Type: Hotels

About this Property

Garden Oasis: Escape to Ufulu Gardens Hotel and immerse yourself in the lush garden surroundings, perfect for a tranquil retreat.

Modern Amenities: Enjoy the convenience of free WiFi, 24-hour front desk service, and airport transfers during your stay at our hotel.

Culinary Delights: Indulge in delicious meals at our on-site restaurant or whip up your own creations in the fully equipped kitchen available in select rooms.

Experience comfort and relaxation at Ufulu Gardens Hotel. Book your stay now for an unforgettable getaway.

Important Information

Please note that payment must be made in the property’s currency, which is USD, and we do not accept any payments in any other currencies.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Car hire
Packed lunches
Currency exchange
Shared lounge/TV area
Concierge service
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Free wired internet
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Swimming nearby
Vegetarian menu options available

Rooms Available

Deluxe Double Room

The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Adapted bath
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Double Room With Garden View

The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
- Key access
- Key card access
Two-Bedroom Apartment

In the well-equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The spacious air-conditioned apartment offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 6 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Heating
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Linen
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
- Key access
- Key card access
Three-Bedroom Apartment

Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, an oven and a microwave. The spacious apartment provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 7 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Linen
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
- Key access
- Key card access
Studio Apartment

The well-equipped kitchen has a refrigerator, kitchenware, an oven and a microwave. This air-conditioned apartment is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 4 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Toaster
- Linen
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
- Key access
- Key card access
Deluxe Double or Twin Room

The spacious twin/double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Adapted bath
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Henry (10/5): Stayed for work reasons. 10/10 recommend - Beautiful facility with kind staff
Nohakhelha (6/5): - The location The food was a let down both from the menu and at breakfast. Slow service
Lloyd Chapatali (10/5): - Beautiful place
Guest (3/5): Uncomfortable stay because of someone going through our belonging and stealing from us followed by luke-warm response fr - Location and facilities are good We stayed at Ufulu Hotel for 2 nights and had money stolen from our room while staff had access to it. After leaving cash inside our room, we later discovered that money from a pair of jeans pocket and additional money from our suitcase were missing. Another staff member later told us that our room had been accessed by other people while we were away, yet the manager (Victor) never came back to update us on what happened. His attitude was dismissive and arrogant, making me feel like I was making up the story instead of being supported as guests. Although the amount stolen was not large, the experience of knowing someone went through our personal belongings was extremely upsetting and traumatic. Guests should be very careful with their valuables when staying here.
Sakiko (9/5): -
Sakiko (9/5): -
Nathan (9/5): -
Hugh (7/5): Lovely place and relaxing. Quite pricey and food was poor - Good size. Nice pool and pool area Food was poor and had to be sent back
Sakiko (9/5): -
Guest (1/5): - this place quoted a rate of $76 special online, and the booking showed a conversion rate of K132000 in local currency, but when i arrived they only allowed payment in US dollars otherwise if you wanted to pay in local currency, as is the law! they were charging 50% more ie k200000 Malawi kwacha. it is illegal to force people to pay in USD and the booking confirmation showed the rate in Malawi kwacha which was according to the bank rate, but did not allow me to pay this at the hotel. Illegal, and misleading.
Yasmina (9/5): -
Natasha (8/5): -
Guest (10/5): -
Rogers (9/5): - Environment Breakfast is poor
Eike (10/5): Ein wunderbar grünes Hotel im manchmal staubigen Malawi - Eine wunderschöne Anlage etwas außerhalb des Stadtzentrums, der Blick aus dem Zimmer auf den Garten war jeden Morgen sehr schön; schönes, sehr großes Zimmer; sehr gutes Frühstücksbuffet, hervorragendes Restaurant (sowohl das Filetsteak als auch die Brasse waren sehr lecker); freundliche Rezeption mit funktionierendem und relativ preisgünstigem Flughafentransport; schöner, wenn auch kalter Swimmingpool Ein abnehmbarer Duschkopf würde es perfekt machen
Lionel (7/5): Surprising in all manners - Met all requirements in a good way Nothing
Guest (9/5): Excellent - The breakfast was great, lots of selections. The gym was modern and large with great equipment and lots of weights. The grounds were kept excellent and it was a refuge from the world.
Anonymous (8/5): Overall it's a very beautiful and nice place, with great gardens. - Breakfast was good, balanced choice of food. The room were very nice and comfortable The aircon in the room was not working properly. The gym had no towels and the door doesnt open easily from the inside, there's no handle.
Faith (8/5): Very good - Spacious room and quiet facility. Good internet speed.
Jon (8/5): Beautiful, spacious, quiet - The facilities were spacious, quiet, and beautiful. I was quite a long way from reception, but it made it quieter as well.
Woyo (8/5): Good -
Andrzej (8/5): Very good - Clean room, good breakfast, european standard in Africa…
Rudolph (10/5): Highly recommend - Excellent for the price, food, better than most Caribbean resorts, not crowded, quiet and safe. Strict with Government regulation and goes by the book with credit card payments. Most importantly staff is polite and helpful along with trustworthiness. Room spacious and clean. Ac a bit noisy. Pool and gym not crowded, Owner lives in The US. If I visit Malawi again I will definite stay here again cleaners should speak softly when they are working together.
Margaret (5/5): Very poor customer service. - The hotel its self is comfortable. Rooms are very clean and beds are fine. Breakfast and dinner are both acceptable but not remarkable. The staff are not especially friendly or helpful. There was no hot water available for a shower. Which, for the price of the room, is very poor service. When I complained in the morning I was told I should have told them the previous evening !! I pointed out that I shower in the morning and only discovered the situation then. They were totally dismissive when I asked for some form of goodwill compensation. I was a regular customer so I suggested a dinner voucher or something similar. ... a blank NO was the response.
Ioana (10/5): Exceptional -
Margaret (9/5): Will be back. - Excellent breakfast... great coffee. Location is very good and close to the road to the airport. Beautiful gardens. Nothing to list.
Hambeyani (7/5): Good -
Ross (10/5): Exceptional -
Ioana (10/5): Exceptional - Staff is very friendly and always helpful, the grounds are absolutely lovely, rooms are beautiful and there is a very nice pool
Rg (10/5): Excellent customer service from the front desk - Very good breakfast. Lots of variety
Rumbidzai (8/5): Very good -
Chenai (8/5): Very good -
Marisol (9/5): Really great and comfortable stay but be prepared to eat out for better food options and service - Staff were really friendly and helpful. Beds are comfortable. Big rooms with sufficient space for working. Sports room is great and well equipped. Love the gardens which are really cared for. A nice oasis after work. Food. However , Breakfast was all right and had good range of things to choose from. However the restaurant a la carte service for other meals took sooo long , taking at least 1-1,5 hours each time. And the food itself isn’t noteworthy. There are plenty of other places nearby that same much better food for the same prices.
Daniel (10/5): Beautiful, comfortable and quiet - Excellent breakfast, wonderful location with a beautiful garden, very quiet, you could hear the birds singing in the morning. I stayed quite far from the reception and the street, maybe that's why my experience has been so good. For dinner, service tends to be quite slow.
Cosmas (7/5): Good -
Pumza (10/5): Exceptional -
Sandor (7/5): Good -
Andrzej (9/5): good hotel not only for one night - Well organized hotel on European standard, nice garden with old trees, acess to swimming pool and enjoyable bar and restaurant. Save and clean place. Rooms close to street side may be not quiet, also air conditioning radiators make noise which may disturb sleep at night...
Sylvester (9/5): Superb -
Evan (9/5): Superb -
Eva (8/5): Very good - Spacious rooms. AC didn’t work, but I was too tired to tell them.
Dr (8/5): Very good -
Ebenezer (8/5): Very good - Excellent facilities: clean, leafy and nature rich, comfortable, convenient. Staff could offer to assist you with your luggage when you arrive. Other than that, everything is great. Better than what the photos describe.
Gugsa (9/5): Very beautiful hotel with comfortable rooms - The compound and the rooms are great All good. But the shower room is slippery. Good to do something!
31517 (10/5): Will definitely be back. - Outstanding in every way, food was great aswell.
Ikwuagwu (10/5): Excellent place for anyone needing comfort and quality. - I’ll definitely use this property again in the future. Buffet, than ordering food. Took a bit of time, but food was excellent
Margaret (8/5): Was not expecting such a high standard. I was very nicely surprised by Ufulu Gardens. Thank you. - Greta place in Lilongwe. Room was very comfortable and breakfast was excellent. Nothing ...everything was excellent.
Leslee (9/5): An elegant and wonderful property - The breakfast had to be ordered the day before but this wasn’t clearly instructed when we booked. The breakfast was made for me nonetheless, which I appreciated but it was cold and the eggs weren’t well made
Tembo (8/5): Very good -
Jacques (9/5): Superb -
Sulakshana (9/5): Would come again - Ambience spacious rooms Rooms a bit far from restaurant, walkways not covered so got wet in the rain
Marilyn (9/5): An oasis in a busy city. - Quiet location. Set in beautiful gardens. All staff treated us with respect and friendliness. Everything in the room worked as it should.
Thomas (9/5): Excellent stay, my favorite hotel in Malawi. - Breakfast is excellent, lots of choice. Staff is really nice and welcoming. The pool area is great. The room was big and comfortable. The TV channels available in the room are not sufficient.
Yongfeng (8/5): Very good -
Renato (8/5): Very good -
Gerhard (8/5): Very good -
Marisol (9/5): Superb - Staff, gardens , spacious clean rooms and comfortable mattress
Samon (9/5): Superb -
Daniela (8/5): Very good - The staff was very attentive. The rooms were clean, all very good.
Anselm (9/5): Superb -
Tore (1/5): Got stomach trouble after dinner at hotel. - I had crocodile curry Friday evening 1 Nov, and god a bacteria diarrhoea that stils hangs on. This is most likely due to unhygienic condition with the cook/in the kitchen (may be after toilet visit?) And it was no empathy to my condition from your staff, who showed me a “blank” face. This was very disappointing, as no cure/tablets were offered. My flight home thus became very unpleasant.
Angela (7/5): Good -
Adrian (7/5): Good - The front office personnel were all friendly, helpful, and professional. Unfortunately, the service at the restaurant was disappointing. The waitstaff displayed unprofessional behavior; one waiter even served my meal by abruptly setting the plate down while talking to his friend. My food order took over an hour to arrive, despite the restaurant not being busy—there were only five guests waiting at the time. One server, however, stood out in a positive way. The pregnant lady demonstrated professionalism and dedication, and after noticing our extended wait, she approached us to inquire about the delay. Upon learning of our concerns, she went to the kitchen, and within five minutes, our food was finally served. During breakfast, there was a lack of basic courtesy—no greetings or smiles, just a brief question about my room number. I also observed staff serving themselves food openly in front of guests, then carrying it back to the kitchen. On Tuesday, around 9:20 a.m., they began clearing the buffet while guests were still serving themselves, some even using their hands and eating rather than proper utensils. This was embarrassing to witness, especially as guests from Kenya were present. As someone in the hospitality industry, with experience staying in over 200 hotels worldwide, I felt ashamed to see this happening in my own country. Please don’t consider terminating anyone over this feedback. Instead, I suggest focusing on training the staff in customer service and instilling a greater sense of discipline. With the right guidance, I believe these issues can be resolved, and the guest experience greatly improved.
Robert (8/5): good hotel for short stays - Good location for the airport for rest after flights or close for departures to airport. Remember to remind hotel for airport transfers
Hildemann (9/5): Superb -
Robert (9/5): Superb - Location was good fortravel to or from the airport. Need to be reminded if airport pickup has been booked.
Lorraine (8/5): Great stopover in lovely surroundings close to Lilongwe Airport. - Great food, lovely surroundings, beautiful pool. Had to move rooms because there was no water in the first room.
Shashank (6/5): Not worth the price - The breakfast was alright. The property is large and nice. The rooms weren't as clean. There were ants in the toilet that would attack if you tried to use the toilet and they were still there even when I asked them to clean it. There weren't toiletries in the room, not even a soap.
Anita (8/5): Very good -
Neil (9/5): Superb -
Lumumba (10/5): Exceptional -
Lorraine (8/5): Ideal location and facilities for a relaxing stop over close to the airport. Watch out that the shuttle knows if your fl - Almost all the staff were faultless, the room was very nicely decorated, spacious and comfortable. The food was excellent with a very good choice, especially for breakfast. The gardens and surroundings are very beautiful. Perfect for a stop over on our way to the north but could easily have stayed longer. Happy to be returning at the end of our trip. The only issue was that the person(s) responsible for the shuttle bus did not allow for the fact that our flight was delayed. The driver left before we were clear of immigration and we were initially told that we would have to wait up to 3 hours for them to come back for us when they had their next airport run. After contacting reception we were collected after about 45 minutes but this was not a good start to our stay especially as we were tired after our journey.
Bayethe (7/5): Good stay in a tranquil environment - Serenity and cleanliness Breakfast - they can do better
Anne (8/5): Very good -
Peter (8/5): Very good hotel - Everything was just Ok. Free Airport shuttle service is a good bonus. Staff should make an effort to be a little more friendly, TV and A/C in my room didn't work on the first night. But they were attended to.
Bismilou (3/5): Poor -
Naomi (9/5): Superb -
Chimulambe (9/5): Superb -
Terral (8/5): Very good -
Anne (8/5): Very good -
Ongonge (10/5): May they propser - The staff was very helpful That I did not know the place earlier
Bezuidenhout (8/5): Very good - Room clean, good bed , clean bathroom, aircon, Desk to work on and lounge Faster internet.
Kalirani (10/5): I had an amazing and memorable experience - Breakfast was great
Mathias (9/5): Superb - Competent and friendly staff. Quiet and clean. Good food. Bed was a bit small (I am 1m77 and I had the feet out) Price is a bit high. Internet is low speed (as the rest of Lilongwe)
Benjamin (9/5): Superb -
Linda (7/5): Comfortable stay while in town for meetings - Pool seating is a little uncomfortable
Harald (10/5): Exceptional -
Maluwa (4/5): Disappointing - Location Pillows were not clean. Dinner was a big disappointment.
Arsene (8/5): Very good -
Theresa (10/5): Exceptional -
Bontle (6/5): Its a good place to stay in - The food The Wifi was very bad
Bethany (8/5): Very good - Breakfast was diverse and plentiful. The AC worked great, too and no electricity issues during my stay. I never received a key for my room, and needed to be let in by staff with a master key each time. The windows don't ever truly close so lots of noise traveled through and I could smell cigarette smoke in my room.
Bright (9/5): Superb -
Sandy (10/5): Exceptional -
Nathan (9/5): Very welcoming hotel, staff were very helpful and pleasant, will definitely stay again - Room was spacious, clean. Bed very comfortable. Food was good in the bar area. Breakfast had good selection of fruit and cereals. Fresh omelette was very tasty Air conditioner leaked during the night
Harald (9/5): Superb - Checking took too long
Bettina (8/5): Nice relaxing compound and good food - Greenery and spacious compound, good food
Elmar (8/5): Very good -
Nicolle (8/5): The staff were really nice and cheerful. - The staff The air-conditioner and refrigerator were too loud
Nancy (7/5): Very nice but not cheap! - Set in beautiful gardens, with great facilities - swimming pool, gym, shop, restaurant and bar The rooms are very expensive so I was expecting a bit more, such as a mini bar, shampoo and conditioner etc