Ruskovets Thermal SPA & Ski Resort

Location: 1 Neznaen Voin Str. (Dobrinishte - 6km from Bansko), Bansko, bg

Star Rating: 9.1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Offsite parking discounted rates available
• Nightclub
• Guest education on local ecosystems and culture
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Table tennis
• Ski storage
• Karaoke
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Kids' outdoor play equipment
• Heated pool
• Evening entertainment
• Baby safety gates
• Emergency cord in bathroom
• Entertainment staff
• Outdoor furniture
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Supervised childcare/activities
• Ski storage
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Playground on site
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Clubhouse
• Private picnics
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Fishing nearby
• Health or beauty spa nearby
• Horse riding nearby
• Snow sports gear
• Swimming nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Senior Suite, 2 Bedrooms

  2 Double Beds and 1 Twin Sofa Bed

  861-sq-foot soundproofed room, balcony/patio with mountain views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchenette with electric kettle

  Sleep - Premium bedding

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Grab bar near toilet

  Need to Know - Housekeeping on request, bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Balcony or patio
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Separate bedroom
  • Bathroom emergency pull cord
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available

• Comfort Villa, 1 Bedroom

  1 Double Bed and 1 Twin Sofa Bed

  968-sq-foot soundproofed room, balcony/patio with mountain views

  
  

  Layout - Bedroom, living room, and dining area

  Relax - Fireplace

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchenette with electric kettle

  Sleep - Premium bedding

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Grab bar near toilet

  Need to Know - Housekeeping on request, bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking, pet friendly

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Private bathroom
  • Fireplace
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Balcony or patio
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Separate bedroom
  • Bathroom emergency pull cord
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available

• Two-Bedroom Villa

  This private villa offers the comfort of a mountain home with a spacious living room, kitchenette and dining area. The villa includes two bedrooms, a bathroom with both a bathtub and a shower cabin, as well as two toilets. One of the bedrooms has direct access to a terrace, while the balcony offers relaxing views of the surrounding mountains.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Fireplace
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Emergency cord in bathroom
  • Shower chair
  • Heated pool
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Hand sanitiser

• Junior Suite with Balcony

  This spacious apartment features a comfortable bedroom, a private bathroom and a fully equipped kitchenette with kitchenware. The apartment includes a cozy seating area and a balcony where guests can enjoy fresh mountain air and views of the beautiful Pirin Mountains.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Emergency cord in bathroom
  • Shower chair
  • Heated pool
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Hand sanitiser

• Two-Bedroom Suite

  This spacious apartment offers two separate bedrooms and two bathrooms with shower cabins, making it ideal for families or groups. The apartment features a comfortable living room with a kitchenette and dining area. Amenities include a flat-screen cable TV, air conditioning, minibar, tea and coffee facilities, a safety deposit box, and a hairdryer.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Emergency cord in bathroom
  • Shower chair
  • Heated pool
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Hand sanitiser

• Villa Comfort

  This cozy villa offers extra space and privacy, making it ideal for families or longer stays. The villa features a comfortable living area, kitchenette and balcony, allowing guests to enjoy the peaceful surroundings of the resort and the fresh mountain air.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Emergency cord in bathroom
  • Shower chair
  • Heated pool
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Hand sanitiser

Guest Reviews

• Deniz (8/5): -
• Goran (10/5): - Се е добро Малку потопла вода во џакузито
• Nicholas (9/5): Fantastic place - we will be back soon! - Staff are very friendly and helpful. Food was great!!! Location is close to the hills - and to the town centre though just far enough to have a fantastic view and be quiet and peaceful! Nothing I can think of!
• Gergana (9/5): - Everything was lovely The food was horrible
• Албена (10/5): -
• Raya (9/5): -
• Anita (7/5): - Разположението и гледката са страхотни. Комплексът е тих и спокоен. Персоналът е учтив. Храната в ресторанта беше вкусна. Първата къща, в която ни настаниха, миришеше на цигарен дим, пропил в мебелите. Втората къща беше по-добре, но си личеше, че не беше проветрявано скоро. Къщата не е лоша, но определено иска обновяване и по-старателно поддържане на чистота. На няколко пъти забелязахме и мравки. Храната в ресторанта е вкусна, но не е разнообразна. Най-лошо впечатление прави, че на вечеря няма даже диспенсър за вода, с идеята да си я поръчаш и платиш, нищо че закуската и вечерята са включени в цената на престоя. Такъв тип номера са доста евтини и показват ниско ниво. По отношение на басейн/СПА зоната - беше ужасно задушно. Въздухът беше толкова влажен, че прозорците се потяха, скривайки гледката към планината. Имахме желанието да заведем малкия ни син на басейна, все пак да се насладим на почивката като семейство, но това нямаше как да се случи при тези условия. Съответно на много места се виждаше мухъл, такъв имаше и по шезлонзите. Добринище е чудесен град, но при следващо посещение най-вероятно ще отседнем в друг хотел.
• Boyan Dzambazov (10/5): -
• Kirilka (9/5): -
• Desislava (10/5): - За пореден път ви се доверихме и не съжалявам.Страхотна почивка,благодарение на неуморният ви екип.10 от 10.Препоръчвам хотела с две ръце!
• Diana (10/5): -
• Gergana (10/5): -
• Maria (10/5): -
• Rossen (7/5): - Да няма мравки във вилата. Душовете не бяха отремонтирани. Дистанционните на телевизорите не работеха.
• Елена (9/5): -
• Milena (7/5): Very pleased with my stay - Good breakfast The diner could be more valuable
• Armen (5/5): Nice location, good for family stay with small children, but not so good if your kids are teenagers. - The villas are spacious. The location is good. Air is clean and a beautiful nature around. The SPA facilities, quality of the room (it was smelling sewery in all bathrooms), and the food was not tasty - the products were fresh and quality of products were good, but there is certainly an area of improvement in the way things are cooked.
• Laze (9/5): -
• Svetoslav (9/5): - Very nice hotel, great food and friendly staff.
• Snezana (6/5): - The spa center and pool area needs renovation, outside pool is good to have.
• VERONIKI (7/5): Good in general, although a bit overpriced for what you actually receive. - Good Location and lovely view, nice breakfast with various options for all tastes dinner also ok not something extraordinary but offers variety and decent quality. Very nice sauna quite spacious and well preserved, big pool with mineral water. Staff is friendly. Not the cleanest when we arrived, some glasses had something sticky on them. The villa’s living room only had one couch for a total of 4 people so sitting there was a bit uncomfortable. The bathtub sink was broken so we could only use the shower, but ok. The soundproofing is nonexistent, you can hear the neighbours speaking and walking when you sleep. The deserts and coffee at the restaurant were quite bad. The spa really misses some extra hydromassage facilities although you can get one for an extra price. Please note however that it is located outside in the open.
• Мони_13 (10/5): -
• Guest (10/5): -
• Марков (9/5): -
• Krasimira (10/5): -
• Сврлана (5/5): - При басейните миришеше много силно на влага и имаше много влага около прозорците най-вече,водата не се подържаше с постоянна температура,както е описано.Закуската беше с изсъхнали колбаси ,а на вечеря нито една от машините не работеше,даже вода не можеше да си наточиш,а трябваше да си я плащам,,това беше имишлено,тъй като сутрин машините работят,за вода ,кафе и напитки..В стаята ни таванът в банята йеше напукан и н петна ,мокета пред банята нещо между мръсен и изхабен.Кафе капсули за машината не ни заредиха повече,макар да се заплащет след комплимента.С една дума съотношение цена/качество не се оправдава.Стаята ми беше 305.
• Orbova (10/5): -
• Йордан (9/5): -
• Ganka (9/5): -
• Ralitsa (10/5): - Прекрасен хотел! Любимото ни място за почивка! Изключително чисто, топло и комфортно, мил и любезен персонал, богата и вкусна храна на закуска и вечеря. Спа центърът също е невероятен! Помислено е за всичко и всеки, дори за най-малките гости:) Благодарим за всичко!
• Dilyana (8/5): -
• Веселина (10/5): -
• Боряна (10/5): -
• Людмила (10/5): -
• Kazım Koç (10/5): - İlgi, alaka, saygı, yardımseverlik ve temizlik.
• Валентин (9/5): - Всичко като цяло. Една от вечерите .
• Десислава (10/5): -
• Kaloyan (9/5): Great location, quiet yet close to everything, good value for money for families given you get at least a one bedroom ap - Location, the apartment, comfort of the space Getting a bit crazy at dinner with all the kids running around in the restaurant because the kids room closes at 8 pm.
• Pavel (9/5): Comfortable stay for a family - As a family with 3 kids, it is hard for us to find a room in a hotel to fit us all. Here we had a full house with 2 bedrooms, a living room, 2 toilets and lots of space and comfort for all. This was the main big plus for us. The food, both breakfast and dinner were good and the facilities were nice. The SPA is quite small and not very clean
• Nikolay (10/5): -
• Ognjen (10/5): -
• Michał (9/5): Spacious villa with a mountain view - Huge and clean villa with a private parking place. Access to swimming pool was nice. Restaurant serves variety of foods and everything was tasty. View on the mountains was amazing. Some elements would need refreshment, but overall place is great.
• kostadin (10/5): -
• Yonka (10/5): - Персоналът беше много любезен. Храната беше вкусна и разнообразна. Доволни сме от престоя си в хотела. Бихме се върнали отново. Детският кът предлага забавления за децата, но в 20 ч. в събота вечер беше затворен, а в неделя не работи.
• Aleksandar (8/5): - Всичко беше добре с изключение Налягането на водата често беше ниско
• Olesea (10/5): -
• Daniel (1/5): -
• Zdravko (9/5): - Почти всичко. Без съществени забележки.
• Helen (8/5): Great stay with a peaceful vibe - We spent a week here and really enjoyed the quiet and peaceful atmosphere. We stayed in a Junior Suite on the 4th floor, and the mountain view was just stunning! It was very comfortable for us and our child. The rooms were cleaned every single day, and the staff were super friendly and helpful. The food was great throughout the week with plenty of variety, especially the traditional local dishes—those were a highlight! Also, soaking in the warm mineral water at the spa every evening was the perfect way to relax. Even for peak season in February, it didn't feel overcrowded. The only downside was the ski logistics. Since it’s a bit far from Bansko, relying on the shuttles at 8:00 and 9:00 AM was tough because that’s when the lift lines are at their worst. We ended up taking a taxi (€20) after 12:00 PM to skip the queues and had a much better experience. It would be amazing if the hotel could add an extra shuttle later during the busy season
• Silviya (2/5): I would never return there. And I don’t recommend. - The overall look of the place is good. However there were many minuses when it comes to convenience, food, location. We booked 4 nights ans stayed for 3 nights just because we could not even wash ourselves with clean water! The water in the bathroom and in the kitchen was muddy. Stuff explaied that this is normal since it rains. This is unacceptable. Absolutely not what we expected. We were with our 7 months old and 4 y o and to not have access to clean water was beyond unacceptable. We were located in a villa. The rooms were warm, however the living room was chilly. They gave us an additional convector which we had to charge in one of the power sockets. Then when I tried to use some of the other 2 power sockets (fir my work laptop) they were not working! Missing power sockets next to table, in the kitchen, in the bedrooms made it extremely hard for me to work, dry my hair, or have the baby tools powered. Bathroom was overal clean, however the dispenser did not work, there was durt in the edges of the cabin. There were ants everywhere!! Many ants! So if you are with a child, who is afraid of bugs, prepare! Spa section is overal fine. Nothing special. It is small. One of the saunas did not work. Pool is too small. Food was not somthing special. I could even see how they remade the leftover food from previous day.
• Ina (10/5): -
• Angela (7/5): - Extremely welcoming and accommodating staff, spacious rooms, nice swimming pool. The pizza restaurant is also very nice. The food in the main restaurant was a huge disappointment - limited choice, greasy dishes, the grill also had very limited items. Same for breakfast - stale bread, soggy eggs, limited fresh fruit. The pool, while very large and clean itself, was in a dingy, mouldy space with very old lounge chairs. The kids corner was a nice service, however none of the daily activities outlined on the schedule were actually happening. Overall not good value for money - many things need to be updated and improved to justify the current pricing.
• george_rou (10/5): Will definitely revisit the resort - The room (in the main building) is very spacious, clean and well equipped. The sauna and pool area is large. The food is very good, both if you choose halfboard or a la carte. There are indoor and outdoor kids playing areas. The massage service is very good. Almost all staff speak English. There is a shuttle service to (2 rides in the morning) and from (2 rides in the afternoon) the ski sloapes. There is room cleaning daily. In winter, you don't have anything to do in the neighbourhood and you are car dependent to get around to the ski area, groceries or Bansko.
• Darko (10/5): -
• Stoyan (10/5): Чудесен ! - Останахме изключително впечатлени от уютната атмосфера, удобствата и невероятната грижа към всеки детайл. Хотелът предлага перфектната комбинация от релакс, и комфорт за цялото семейство. Специални благодарности отправяме към служителите на рецепцията – изключително любезни, усмихнати и отзивчиви професионалисти! Те ни съдействаха при всяка наша нужда и направиха престоя ни още по-приятен. Със сигурност ще посетим отново за следващата ни ски ваканция!
• Haym (9/5): שקט ושלווה - הגענו למלון בשעות אחה״צ . קיבלו אותנו מהר ומאוד יפה ושלחו אותנו לארוחת ערב מקסימה במסעדה שנמצאת במלון . קיבלנו שני חדרים צמודים כמו שביקשנו עם נוף מדהים לעיירה . הצוות מאוד מקסים כנ״ל הצוות של המסעדה במקום ספא מקסים עם בריכה מחוממת המלון ממוקם בעיירה ליד בנסקו ( 8 דקות נסיעה ) מקום מאוד שקט והחדרים מאוד גדולים למי שאין רכב המלון מציע הסעה לבנסקו הלוך וחזור בחינם לאורחי המלון היה מאוד כייף נהנינו מאוד תודה על הכל שום דבר , היה מקסים אחלה צוות
• Yoav (9/5): - Very well situated , close to Bansko , 10 min drive and your are there, the Food was amazing !!!!!
• Daniela (10/5): -
• Ivelina (9/5): Задоволително - Дружелюбни и внимателно. Осветлението в стаята беше много слабо.
• Ivan (8/5): - Хтраната беше вкусна, но може да е по-богата и разнообразна. Стаите са големи и удобни, всъщност са си апартаменти, имат хубава гледка. ПОсещаваме редовно хотела и ще продължим да го посещаваме. Има амортизация по кхненските мебели, нуждаят се от поддръжка.
• Aneliya Andreeva (9/5): -
• Mykola (10/5): -
• Penka (10/5): -
• Stela (10/5): - Very welcoming staff, cosy villa, good kids centre and warm mineral water. Nothing, everything was great.
• Димитров (10/5): -
• Marko (10/5): - Great hotel. Clean and spacious. Good food.
• Ivaylo Stoyanov (7/5): - Спа зоната и храната в ресторанта по скоро са хотел 3 звезди
• Galina (10/5): -
• Denitsa (6/5): -
• Nataliya (10/5): -
• Веселина (10/5): -
• Jasna (10/5): - Great accomodation, nice staff, good food and nice, hot, termal wather Bad wi-fi
• Victoria (8/5): Всичко беше прекрасно, освен вечерята - Хареса ни локацията, гледката, вилата, в която бяхме отседнали! Детския кът беше много зареден и приятен. СПА-то беше супер, нямаме оплаквания от него. Отношението на всички беше много добро. Закуската много ни хареса, имаше различни приготвени неща като палачинки, банички, мекици и тн. Машината за сладолед беше приятна изненада на вечеря. Бяхме във вила с две спални, беше много хубава. Но това, което ми липсваше бяха елементарни уреди, като микровълнова или поне котлон, не за готвене на манджи, а за стопляне или приготвяне на храна за бебето ми. Което ме навежда на следващия минус - нямаше нищо подходящо нито от закуската, нито от вечерята, което да предложа на 10-месечното си дете. От вечерята имам дори по-големи оплаквания, повечето дни беше изключително трудно да си изберем нещо за ядене, много малък избор, повтарящи се неща. Всяка вечер ориз и печени картофи, едно ястие с пилешко, едно свинско, едно с риба и паста. Десертите също не бяха особено добри.
• Diellza (7/5): -
• Maria (9/5): - Am fost cazați într-o vilă și totul a fost perfect : curățenie , lenjerii și prosoape schimbate zilnic, șemineu (contracost), balcon la una dintre camere , terasă proprie cu o priveliște superbă, zona de spa curată cu piscină și pt copii și locul de joacă interior și exterior . Perfect pentru familiile cu copii și mâncarea bună. Faptul ca la cină nu aveai nici măcar apă plată inclusă, toate băuturile se plăteau și nu am știut acest aspect și nici n-am mai întâlnit în alte locații unde am mai fost. Fresh urile de la micul dejun numai fresh uri nu erau … cel puțin cel de mere și portocale pe care le-am servit eu.
• Kristina (10/5): - Всичко беше на много добро ниво! Любезен персонал, добро спа и чистота, хубава храна и страхотен масаж. Посещавали сме преди години и се изненадахме приятно, че са запазили високото ниво. Благодарим и ще посетим отново!
• Светозар (10/5): -
• Hermann (10/5): - Wir waren in der Zeit zwischen Weihnachten und Neujahr in dem hervorragenden Hotel/Resort. In der großzügigen Wohnung mit Küche und Balkon, toller Aussicht war wirklich alles in guter Qualität vorhanden. Die SPA Einrichtungen ausgezeichnet, der Service auf allen Ebenen perfekt, die Mahlzeiten abwechslungsreich und frisch (Weihnachts- und Neujahrs Menü top), das Personal kompetent und stets freundlich. Die kinder- und familienfreundliche Atmosphäre hat uns besonders gut gefallen. Wegen eines Unfalls machten wir Bekanntschaft mit dem Krankenhaus in der Nähe. Das Management unternahm wirklich alles Erdenkliche um uns in jeder Weise zu unterstützen, bis hin zur Begleitung, zum Fahrdienst zum Krankenhaus, zusätzlicher Verpflegung, Übersetzungen. Die Gastfreundschaft und Anteilnahme haben uns sehr beeindruckt. Hermann&Ingrid Spieker
• Nica (10/5): -
• Elizabeth (9/5): -
• Elizabeth (9/5): -
• Victoria (10/5): -
• Elizabeth (8/5): -
• Lilia (10/5): Отель хороший, рекомендую - Номера оборудованы всем необходимым, тепло, есть кофемашина, электрочайник, посуда. Есть сауны, бассейн с минеральной водой, спортзал и игровая для детей Во время ужина закрыт кулер с питьевой водой
• Sergey (10/5): - Был с семьей в декабре. Все очень довольны. Номер просторный удобный , убирают каждый день. Рестораны на уровне. (шведский стол). Бассейн приличный + гидро массаж- это что-то.
• Shejzije (10/5): Perfect choice for your Bansko trip - We had an amazing stay at Ruskovets Resort. The food was excellent, every breakfast and dinner was different, always fresh, and very tasty. The room was amazing, very spacious, with a separate living room, which made our stay extremely comfortable. The service was excellent and the staff were very kind and professional. The pool area was amazing, especially for kids. They have a separate children’s pool with warm water, which was perfect and made our stay even more enjoyable as a family. The resort is very close to Bansko, just a 6–7 minute drive, making it the best choice if you want to visit Bansko but stay somewhere peaceful and comfortable. We will definitely come again and highly recommend Ruskovets Resort.
• Petar (10/5): -
• Feliks (7/5): - Выбор еды был очень маленький. Вечером еда была не вкусной. Бассейн маленький. Воду в номере дают только первый день.
• Violetta (6/5): - Вилла была большая Еда ужасная , каждый день всё меньше и меньше и готовить не умеют, расположение вилы и спа ,надо было идти по улице в холод , после спа особенно не удобно выходить на холод в халатах , а переодеватся на месте было не удобно . Многие вещи не продуманы как надо
• Karamfil (9/5): -
• Mitev (3/5): -
• Aleksandra (9/5): - Абсолютно всичко беше прекрасно! Препоръчвам с две ръце! Много вкусна храна, спокойна атмосфера, приятен басейн и спа. Вилите имат по едно паркомясто точно пред тях , само за вас. Отношението от персонала е достойно за хотел 4 звезди , с изключение на една от жените в спа центъра ,която се държеше с нас като с деца и ни се караше ,ако сме си махнали ластиците за коса в басейна. Банята на втория етаж на вилата ни имаше непривтна миризма на повръщано , наложи се да я измия сама , най-вече самата душ кабина и миризмата се махна. На третия ден обаче , от каналът, пак в същата баня, започна да мирише на урина. Това са моите дребни забележки , които смятам,че са случайност, тъй като чистотата и всичко останало бяха на ниво.
• Atanas (10/5): -
• Sholaja (9/5): -
• Todorov (10/5): Vredese za site pari... - Hrana odlicna, personal ljubezen,cisti sobi,sobna usluga odlicna,spa i bazeni prekrasni...hidro bazeniot- chudo Se O.K. Bravo
• Yunior Montaner (10/5): Awesome - So quiet!!! Bubles bed on the pool ...
• Велева (10/5): - Всичко е супер! Единствената препоръка е в ресторанта да има лека музика. При пълен ресторант без музика се чувстваш като в кошер.
• Zafer Sabit (9/5): - Everything, except the salt steam bath. The salt steam bath is not good; it is not really a salt room.
• Юлия (10/5): -
• Пламен (10/5): -

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