The Alena Resort a Pramana Experience
Location: Banjar Silungan Desa Lod Tunduh, Ubud, id
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious Accommodations
Each room at The Alena Resort is a sanctuary of comfort and style, featuring modern amenities such as air conditioning, flat-screen TVs, and plush four-poster beds. The en suite bathrooms are equipped with complimentary toiletries, ensuring a pampering stay for every guest.
Relaxation and Dining
Indulge in a culinary journey at the on-site restaurant or opt for private dining with 24-hour room service. Unwind with a rejuvenating massage at the spa center or soak up the sun by the outdoor pool. The resort's serene ambiance promises a truly relaxing getaway.
Convenient Services
With complimentary WiFi and a free shuttle service to nearby attractions, The Alena Resort goes above and beyond to cater to its guests' needs. The 24-hour front desk staff is always ready to assist with car rentals, bike hires, or airport transfers, ensuring a seamless and memorable stay.
Experience luxury and tranquility at The Alena Resort - book your stay now for an unforgettable retreat in Ubud.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- BBQ facilities
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Currency exchange
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Evening entertainment
- Outdoor furniture
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Thermometers for guests provided by property
- Mobile app for room service
- Cooking class
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Scuba diving on site
- Snorkeling on site
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free beach shuttle
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Exercise/lap pool
- Japanese garden
- Health or beauty spa nearby
- Horse riding nearby
- Swimming nearby
- Bicycle-friendly property
- Charcoal grill
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double or Twin Room with Balcony and Daily Afternoon Tea
Featuring a balcony with views of the pool and garden, this room is fitted with air conditioning, a flat-screen TV and a personal safe. Private bathroom comes with a bath, slippers and free toiletries. The room includes Welcome drink upon arrival. Seasonal tropical fruits upon arrival. Complimentary coffee & tea amenities in the room , Complimentary mineral water in the room Complimentary daily make up & turndown service & Balinese Genuine Activity based on schedule
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Books, DVDs, or music for children
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Luxury One-Bedroom Villa with Private Pool and Daily Afternoon Tea
This villa has a soundproofing, mini-bar and electric kettle. Refreshing and luxurious, the 150sqm private pool villa is surrounded by lush tropical garden. The bedroom is hemmed in luxury interior hand crafted by local Balinese best artist. Sitting on the edge of the bathroom is the stone bathtub overlooking the private pool and the greenest tropical garden Welcome drink upon , Seasonal tropical fruits upon arrival, Complimentary coffee & tea amenities in the room , Complimentary mineral water in the room Complimentary daily make up & turndown service , Balinese Genuine Activity based on schedule, Morning rice field trekking , and free shuttle to ubud based on schedule.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Mosquito net
- Private pool
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Infinity pool
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Luxury Suite Room with Daily Afternoon Tea
Beautifully designed Suite Room with private veranda and stone bathtub. Wooden and stone interior, with a touch of classy vibrant colors is a perfect ground for a story to be telling. A tale of Mahabarata painting perched gracefully on the wooden headboard. The room includes Welcome drink upon arrival Seasonal tropical fruits upon arrival, Complimentary coffee & tea amenities in the room , Complimentary mineral water in the room Complimentary daily make up & turndown service & Balinese Genuine Activity based on schedule and Free Shuttle service from and to Ubud Town based on scheduled. This suite features a balcony, CD player and electric kettle.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Luxury Royal Private Pool Villa with Jacuzzi
Guests will have a special experience as the villa offers a pool with a view. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The villa's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. The spacious villa provides a minibar, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Mosquito net
- Private pool
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Infinity pool
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room with Balcony and Daily Afternoon Tea
1 Double Bed
431-sq-foot soundproofed room, balcony/patio with garden views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free newspaper, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
One-Bedroom Pool Villa with Daily Afternoon Tea
1 Double Bed
1184-sq-foot soundproofed room, balcony/patio with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free newspaper, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Luxury One-Bedroom Villa with Private Pool with Daily Afternoon Tea
1 Double Bed
1615-sq-foot soundproofed room, balcony/patio with pool views
Layout - Bedroom
Relax - Private pool
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Private pool
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Family Suite with Garden View
The spacious family room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Private pool
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Luxury Royal Private Pool Villa with Jacuzzi with Daily Afternoon Tea
1 King Bed
Balcony/patio with pool views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Family Suite Garden View with Daily Afternoon Tea
2 Twin Beds and 1 King Bed
Balcony/patio with garden views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Blackout drapes/curtains
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Super Deluxe with Garden View and Daily Afternoon Tea
Featuring a balcony with garden view, this air-conditioned suite has a flat-screen TV, a refrigerator and an electric kettle. It is furnished with a four-poster bed, mosquito nets, a sofa and a dining table. Private bathroom comes with a bath, slippers and free toiletries. The room includes free WiFi ,Welcome drink upon arrival Seasonal tropical fruits upon arrival Complimentary coffee & tea amenities in the room , Complimentary mineral water in the room Complimentary daily make up & turndown service & Balinese Genuine Activity based on schedule
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Classic One-Bedroom Pool Villa with Daily Afternoon Tea
This air-conditioned villa has a round-bed with soft cotton linen and a mosquito net. It features a spacious bathroom with a shower and a terrazzo bathtub with views of the garden and the private pool. The room includes free WiFi , Welcome drink upon arrival Seasonal tropical fruits upon arrival. Complimentary coffee & tea amenities in the room , Complimentary mineral water in the room Complimentary daily make up & turndown service & Balinese Genuine Activity based on schedule
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Mosquito net
- Private pool
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Infinity pool
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Classic One-Bedroom Pool Villa with 60 Minutes Massage
This villa has a seating area, CD player and private pool. Guest can enjoy free WiFi ,Welcome drink , Seasonal tropical fruits upon arrival, Complimentary coffee & tea amenities in the room , Mineral water , Daily make up & turndown service & Balinese Genuine Activity based on schedule and Free 60minutes Traditional Balinese Massage for 2Pax (Minimum 3nights stay).
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Mosquito net
- Private pool
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Infinity pool
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Super Deluxe Garden View with 60 Minutes Massage
This suite features a balcony, CD player and electric kettle. Guest can enjoy free WiFi ,Welcome drink , Seasonal tropical fruits upon arrival, Complimentary coffee & tea amenities in the room , Mineral water , Daily make up & turndown service & Balinese Genuine Activity based on schedule and Free 60minutes Traditional Balinese Massage for 2Pax (Minimum 3nights stay).
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room with 60 Minutes Massage
This twin/double room has a balcony, mini-bar and CD player. Guest can enjoy free WiFi ,Welcome drink , Seasonal tropical fruits upon arrival, Complimentary coffee & tea amenities in the room , Mineral water , Daily make up & turndown service & Balinese Genuine Activity based on schedule and Free 60minutes Traditional Balinese Massage for 2Pax (Minimum 3nights stay).
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Video
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Books, DVDs, or music for children
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Elena (10/5): Wonderful Staff, Delicious Food, and a Truly Welcoming Stay - Our stay at the Alena Hotel was absolutely wonderful. The staff was the highlight of the entire experience — incredibly friendly, welcoming, attentive, and always ready to help with anything we needed. They made us feel comfortable from the very first moment and fulfilled every wish with a smile. The rooms were clean, comfortable, and beautifully maintained. We really enjoyed spending time there and felt very relaxed throughout our stay. The best part, however, was definitely the food and the amazing service. Every meal was delicious, fresh, and prepared with great care. Combined with the kindness of the staff, it made our stay unforgettable. We would gladly come back and highly recommend this hotel to anyone looking for excellent hospitality and a warm atmosphere. One small suggestion for improvement would be to add more storage space and additional power outlets, especially in the bathroom. Aside from that, everything was excellent.
- Nassima (10/5): -
- Hala (10/5): -
- Dominique (10/5): Het beste wat je kunt doen in Bali is hier verblijven. - Het personeel was echt top!!!!! Iedereen was on point, warm en super attent!!! Alles klopte heb geen min punten.
- saloni (10/5): -
- Julie (10/5): Amazing stay - Everything was amazing. The Resort is 5 star and the staff are warm and friendly and helpful. The food is also fantastic. Second visit and we will definitely be coming back again. Nothing. Everything was fantastic.
- Jeanette (10/5): Heaven - Decor,facilities and staff all 10 out of 10 Nothing
- Sultan (10/5): -
- orla (10/5): - Exceptional staff and very luxurious resort
- Männa (10/5): - Very clean and a pleasant experience overall. The entire staff was extremely kind and helpful.
- Kimberley (9/5): -
- Michael (10/5): Extraordinary Balinese Experience - Everything , spotless , Flawless, perfect in all aspects. 10/10 score. All the staff were humble and loving , well mannered, we were treated like family. Some of the magnificent staff and so sorry we left out so many couldn’t remember them all: - Restaurant - Lasmii, Edy , Luhtu , Liswi, Candra, listya , reception- June, Dika, Swari, And the manager Dewa. Very clean, a true Balinese experience. We cried when we said good bye to all the staff. It was the most wonderful experience. Our room was large , spacious, large balcony, full size bath ( bigger than a full size bath) bath salts and bubble bath provided free. Daily water free , Balinese coffee free. A genuine Balinese’s experience with Balinese music playing everyday, surrounded by an amazing garden and felt I was in Bali… no concrete jungle like Legian or Kuta. You truly must experience the joys of Bali here at the Alena in Ubud. Nothing! It was perfect for my wife and I.
- Emma (10/5): Amazing and luxurious - Staff were so lovely and helpful. The room was delightful and the shower was the best I had in my trip to Indonesia! Dinner and breakfast at the restaurant were delicious. It was also my birthday whilst i was there and the brought out cake and flowers which was very sweet! Highly recommend if staying in ubud.
- Leila (10/5): We had an absolutely wonderful stay for four nights. From the moment we arrived, everything exceeded our expectations. T -
- Gerry (9/5): Wonderful stay. Made us feel very special. - Personal attention to detail. Professional and friendly staff in every interaction. Keenness to make our stay perfect in every way. We were celebrating a special occasion and the manager and staff went out of their way to help make our time there special and memorable. Thankyou Dewa and staff for a lovely stay. It's quite remote and a taxi/grab ride to anywhere. The access road is unsealed and in very bad condition.
- Valentine (10/5): Sublime expérience - Le petit déjeuner à la carte excellent Le personnel aux petits soins Le spa et les massages !!! Tout était génial
- Gagandeep (10/5): It was nice staying , one of the best resort in ubud - Clean and quite Nothing
- Mohamed (10/5): Expérience magnifique - C'était une très belle expérience. La chambre était magnifique avec une très belle vue (piscine privée avec une petite cascade). Le service était super, et l'accueil était très chaleureux. Pour les repas, il y a de différents choix et le goût était bon. Nous avons adoré le séjour.
- Jamie (10/5): Brilliant. Worth every cent. - The team really tried their utmost best to make our experience special. Special mention to (I hope I get their names right) Mika, Dukho at the restaurant, Diuh and Desi at the spa. They really made our trip great. Nothing. It was great 4 days!
- Ignacio Jose (10/5): - We just stayed at Alena and everything was great, but what truly stood out was the way they take care of their guests. The attention to detail was exceptional — from always smiling and greeting us, to even checking that we hadn’t forgotten anything in the Grab. The food was very good, the facilities were excellent, and after a long flight it ended up being the best decision we could have made. Yes, maybe it’s a bit on the pricier side, but it was absolutely worth it. I will recommend this place all the time, and I’ll definitely do my best to come back.
- Masoud (10/5): - The property is gorgeous but the highlight for us was the staff and level of service. From the moment we arrived we were greeted warmly and any time we had a question or request the staff responded immediately and they were all so welcoming and friendly. The restaurant was great too. I would highly recommend staying here! Nothing. It was perfect
- Seif Eddine (10/5): - Very Good stay for honey moon All is good
- Daniela Bodiu (10/5): Exceptional Staff! - The staff is exceptionally kind and profesional! They will make sure everything is taken into account to make your stay great, and what we loved is that everyone is aligned on the guests, and know every detail, which shows very good communication! Also, the massage is soo good! We loved it!
- Heidi (10/5): The best! - Everything! Such a peaceful and happy place to stay. The breakfast was amazing and the staff were extremely kind and polite! The spa was also very good with one of the best massages I’ve ever had. Also the gym was good. We also enjoyed eating in the restaurant for lunch and dinner! Nothing at all
- Jeshen (10/5): - Staff, cleanliness, food, rooms and hospitality Location
- Anais (10/5): Séjour exceptionnel. - Le personnel et son sens du service, le décor, la literie et le confort, les équipements et les délicieux petits déjeuners.
- Hans Joachim (9/5): -
- Zoubeir (10/5): Perfect! - Everything! Specially the kindness of the team. That it was so perfect that going back to our country was harder than anticipated 🤗
- Melany (9/5): Just go and stay as long as you can! - Het Alena team was buitengewoon vriendelijk, attent en zorgzaam; team front desk, restaurant, spa; allemaal! Het service niveau van Alena is van hoog niveau, daar kunnen de grote 5sterren hotels niet aan tippen. Hotel lag heerlijk rustig en sereen net buiten Ubud, wat een verademing. Tuinen van hotel waren prachtig en boden veel privacy. Kamers hadden prachtige Balinese details, villa met privé zwembad was devine! Zeker aanrader!
- Michal_M (10/5): Fantastic stay in Bali - Fantastyczne miejsce z super ludźmi. Smaczne jedzenie, śniadania, obiady, napoje. Różnorodny wybór. Opcja shuttle bus do centrum Ubud, kilka razy w ciągu dnia. Pomocny i miły personel. Spa i siłownia na miejscu. Sauna, jacuzzi, baseny. Pięknie zagospodarowany teren.
- Troy (9/5): Friendly staff and great resort - Great place to stay. Two swimming pools and beautifully kept surroundings. Breakfast was included and was plentiful and great quality. Very friendly and helpful staff.
- Kyle (10/5): -
- Nicole (10/5): Perfect - We stayed in the room with the private pool and it was spectacular very clean and the perfect way to end out holiday, the staff are so welcoming and friendly, helped us with everything and made us feel very special. Is 15 mins out of town of Ubud but In my opinion is the best location is quiet and tranquil. The amazing staff helped us rent a scooter for the day or there are shuttle buses into town and back. 100% recommend this hotel and I will be returning when I’m back in Bali. Also the sauna and steam lounge and massage parlour are the perfect way to relax. Thank you so much to all the staff for the great hospitality 😊 Nothing everything is 10/10 from the moment u arrive
- Mustapha (10/5): Magical home away from home - Our stay at the Alena in Ubud was truly unforgettable, offering not just comfort and beauty, but a genuine connection to the spirit of Bali. The lush, lovingly maintained gardens felt like a serene sanctuary, reflecting the island’s deep harmony with nature and its tranquil way of life. At the same time, the resort delivers every aspect of modern comfort you could wish for—beautifully designed rooms, thoughtful amenities, and a seamless blend of contemporary luxury with traditional Balinese touches. It’s the perfect balance of authenticity and ease. Each morning began with an exceptional breakfast—fresh, abundant, and thoughtfully prepared. Enjoying it while surrounded by tropical greenery and the gentle sounds of nature was an experience in itself, setting a peaceful tone for the day. What made our stay truly special, however, was the people. The staff embodied the warmth and grace of Balinese hospitality, always welcoming us with sincere smiles and a kind, attentive presence. Their care felt heartfelt and respectful, making us feel not just like guests, but genuinely looked after. For travelers seeking both relaxation and cultural richness without sacrificing comfort, this resort offers an ideal escape. The service is simply outstanding, and the entire experience leaves a lasting impression of Bali’s unique charm and generosity. We leave with gratitude and wonderful memories, and would return without hesitation.
- Alexis (9/5): Luxurious relaxing place with great hospitality - Marvelous relaxing place with splendid gardens and swimming pools
- Michael (10/5): Amazing hotel, fantastic service and excellent food! -
- Mirj H. (9/5): Traumhafter Aufenthalt im Paradies! - Das wunderschöne Hotel liegt etwas abseits von Ubud, aber der Weg lohnt sich! Die Anlage ist wunderschön, paradiesisch und ein toller Mix aus modernem Design und Natur/ Pflanzen. Unsere Villa mit Pool war sehr hübsch gestaltet und alles war sehr sauber! Wir haben uns durch das nette, zuvorkommende Personal sehr wohl gefühlt und jeder Wunsch wurde uns umgehend erfüllt. Auch das frisch zubereitete Frühstück war unglaublich lecker! Leider waren wir nur für eine Nacht da, kommen aber gerne bei unserem nächsten Bali-Besuch wieder! Vielen Dank für Alles!
- Yolanda (8/5): En plena naturaleza, alejado de todo - La habitación y el servicio de recepción Y camareros excepcionales Hay que explicar claramente todo por qué a veces no entienden el inglés algunos del servicio y hacen cosas que no se les piden. Muchos ruidos de naturaleza por la noche.
- Paul (10/5): -
- Wajih (10/5): Wundervoll - Sehr nettes Personal , würde ich weiterempfehlen, alles war top
- Hsiuhuan (10/5): -
- ANDREA (10/5): - El personal es muy amable, siempre sonriendo y atentos a tus necesidades No tengo algun comentario malo
- Jolita (10/5): -
- Bernd (9/5): Ein Aufenthalt in einem kleinen Paradies, der keine Wünsche offen lässt. - Wir sind eine Familie mit einer kleinen 3-jährigen Tochter und haben den Urlaub im Alena Resort sehr genossen. Die wunderschöne und extrem gut gepflegte Anlage und der extrem schöne und gut gepflegte tropische Garten, der sich durch die gesamte Anlage zieht, gleicht einem kleinen Paradies. Wir hatten kurzfristig unsere Pläne ändern müssen und sind 3 Tage früher angekommen, als geplant und das Mitten in der Nacht (3h früh morgens). Wir wurden sehr herzlich empfangen und alles gleich in unser Zimmer für die nächsten 3 Tage gebracht. Dort erwarteten uns 3 leckere Sandwich und Obst - eine Aufmerksamkeit des Hotels). Das Frühstück ist sehr reichhaltig , immer frisch, sehr lecker und wird auch ohne Aufpreis aufs Zimmer gebracht. 2 wunderschöne große Pools laden zusätzlich zum entspannen ein. Nach 3 Tagen haben wir unsere gebuchte Villa mit privatem Pool bezogen (Villa Bima) ganz in der Nähe des SPA und Fitnessstudios - eine kleine Oase der Ruhe und wunderschön. Uns wurde jeder Wunsch von den Augen abgelesen und erfüllt. Besonders die Herzlichkeit und Hilfsbereitschaft, sowie die sehr friedliche und entspannte Atmosphäre haben dazu geführt, dass wir gar nicht mehr weg wollten. Und alle waren extrem lieb zu unserer kleinen Tochter. Nichts
- Mobina (10/5): -
- Radoslav (10/5): - The entire resort is beautiful, with lots of greenery. The rooms are clean, and the food is both nicely presented and delicious. The staff are friendly and always smiling. Every request we had was handled immediately. It is definitely worth visiting and trying it out.
- Matthew (10/5): A truly peaceful & luxurious stay, made unforgettable by exceptional staff & beautiful surroundings - Where do I start with this absolute gem of a hotel? From arrival we received a warm welcome, with our bags taken straight to our room. We stayed in the only family suite, which was truly something special. A short walk through the beautiful grounds and past the pools felt like a mini jungle escape. Everything was immaculate, and the Balinese ambience they’ve created is breath-taking. The rooms were spacious, clean, and luxurious, with an outdoor dining area and mini‑fridge. Air conditioning was excellent and the adjoining bedrooms were perfect for giving both us and our children (aged 10 and 4) some space. The pools were serene and ideal for cooling off in the heat. Facilities were outstanding, including the spa, gym, sauna/steam room and jacuzzi. We were offered a complimentary 15‑minute massage (booking via Booking.com), which we upgraded to 60 minutes at a very reasonable cost. This was the best massage my wife and I had throughout or Asia trip. Even the kids joined the party and loved their treatment. Breakfast was the best we had during our two weeks in Bali. The food and service were impeccable. Luhtu and the restaurant team were fantastic, with a superb à la carte menu. The coffee & French toast was outstanding! Dinner was equally as good and the children were always made to feel very welcome and special. Also, the complimentary afternoon tea was delicious! Although we didn’t use the shuttle into Ubud, it was a great option to have. I cannot recommend this hotel highly enough. The photos don’t do it justice! The staff are professional, warm and incredibly humble. A perfect choice for a peaceful, luxurious stay. Nothing
- Jelena (10/5): Эстетика и комфорт - Этот курорт нам очень понравился. Мы не нашли ни одного изъяна. Прекрасная территория, очень ухоженная, невероятно красивая, много растений. ⠀ При заезде нам повысили категорию номера, мы благодарны отелю за это. Номер был прекрасный. Конечно, в нем все, что нужно, есть, и очень красиво оформлен. Довольно большой, с хорошим балконом, вода, удобные кровати, подушки, все очень эстетично. Красивая большая ванна, ароматные душ-гели и шампуни. ⠀ Персонал очень дружелюбный, все стараются понравиться. Понимаем, что на Бали большая конкуренция среди подобных отелей, и этот отель был далеко не самым дешевым, но на наш взгляд, он оправдал свою стоимость, мы получили большое удовольствие от пребывания. ⠀ Очень вкусно кормили в ресторане: и завтрак шикарный, и ужинали мы там же. Коктейли в баре были вкуснее и дешевле, чем в Убуде. ⠀ Воспользовались спа-услугами, делали массаж, тоже рекомендуем. Есть возможность бесплатно посетить джакузи и баню — нужно на ресепшен зарегистрироваться. Также ходили на бесплатный урок йоги, очень классный тренер, и на бесплатную прогулку по рисовым полям. ⠀ Мы решили заказать скутер, сделали это через ресепшен, через полчаса скутер был у нас. Получили ключи, шлемы и все, можно ехать. Так быстро и просто мы еще нигде не получали ни одно транспортное средство. ⠀ На Бали мы были первый раз, и этот отель с нами останется навсегда. Нет такого
- Diary (10/5): It was heavenly. - All staff were amazing! Breakfast was my favorite! I can’t wait to go back to this paradise. NA
- Eric (10/5): - Fantastische belevenis. Echt een schitterend resort. Heerlijk rustig en van alle gemakken voorzien. Zeer vriendelijk en behulpzaam personeel. Je voelt je echt in de watten gelegd. Helemaal niets
- Philipp (10/5): Top Hotel - in 15 Minuten ist man in Ubud (Zentrum) - Auffallend aufmerksames Personal, hervorragendes Frühstück, schöne (kleine) Pools, abseits des Trubels, guter & schöner Spa-Bereich, Happy Hour :) „Fitnessstudio“ könnte man vergrößern und besser ausstatten
- Fadia (10/5): This felt like a magical home aaay from home with 5 star service by every staff member. They addressed us all by nae. - The service and genuine care the staff offered to my family. The private villa was beautiful. N/A
- Glenda (10/5): - Staff, hotel and facilities were amazing.
- Anne-Sophie (9/5): Great stay. Everything was perfect - Integrated into the nature, very charming place. Staff super nice and helpful
- Marijn (10/5): Een paradijselijk en verfijnd resort - Alles was perfect: de vriendelijke bediening, de mooi aangelegde tuin met twee zwembaden, de spa, het onthaal en voor ons de uitermate gevarieerde keuken zowel bij ontbijt als avondmaal. De luxueuze en riante kamers. Gewoonweg alles! Niets!
- Jan (10/5): An absolutely exceptional experience from beginning to end. - My partner and I stayed at The Alena Resort, a Pramana Experience, for just one night as a short weekend escape from Sanur, and honestly, we wished we could have stayed much longer. From the moment we arrived, the hospitality was outstanding. We were warmly welcomed already at the parking area, offered a welcome drink, and the staff immediately took care of us and our luggage with such kindness and professionalism. The restaurant was beautiful, peaceful, and the perfect start to our stay. A very special thank you goes to Mr. Dewa, the hotel manager, for his truly professional and caring approach, and also to the lovely Dessi, who was incredibly kind and helpful throughout our stay. They made us feel genuinely valued and cared for. We were also lucky to experience the beautiful KARNA room with a private pool and garden, and it was simply stunning. The whole resort feels luxurious, calm, and perfectly maintained. Everything was spotless, beautifully prepared, and of very high quality—from the amenities to the Sensatia cosmetics. The spa experience was also wonderful. The jacuzzi was perfect, and the massage treatments were so relaxing that I even fell asleep, which says everything. What stood out the most was the feeling that the team truly cared about making our stay unforgettable. Thanks to Mr. Dewa and the entire staff, this was not just a hotel stay, but a genuinely memorable experience. We will definitely come back and would highly recommend this resort to anyone looking for luxury, peace, and exceptional hospitality. Everything was absolutely stunning.
- Selen (10/5): It was a lovely stay thanks to the Alena team - The hospitality and ambiance. They were so responsive to our issues.
- SONG (10/5): A home away from home for solo female travelers - I’ve stayed at other 5-star resorts, but this place truly stands out with its stunning facilities and design. The staff were incredibly kind, and the food was exceptional—especially the Bolognese spaghetti; it had a unique Balinese touch that was surprisingly delicious! The spa experience was also a highlight. The massage room's ambiance and interior felt very high-end, and the treatment itself was perfect. I was also impressed by the Finnish sauna and steam room facilities. As a non-native English speaker, I found it very convenient to communicate through WhatsApp. Being a solo female traveler, I was initially a bit nervous, but I felt completely safe and at home within a day. Honestly, I enjoyed my stay here more than at other resorts with higher ratings. I can't wait to come back!"
- Louise (9/5): -
- Stephanie (10/5): Incredible property - Most beautiful property with the loveliest staff. So kind, welcoming , upgraded our room and discounted some services and dinners. Would go back 1000 times over. Nothing. Everything was exceptional
- Rebecca (10/5): - Beautiful resort tucked away. Very well maintained. The most polite and friendly staff. They went above and beyond to make our stay amazing. The food and drinks are really good. They offer so many extras and the spa is great. Throughly enjoyed our stay. Nothing.
- Linda (10/5): Stayed in many places in Bali but The Alena was by far the best resort. The staff were incredible and I will definitely - Room was stunning! Well equipped with air conditioning and everything you could possibly need for a luxurious holiday in Bali.
- LIN (10/5): We strongly recommend this resort for both new and frequent travellers. - The property offers a very comfortable living environment, surrounded by nature and rich Balinese culture. The staff (specially Luthu and Ode) are exceptionally friendly and proactive in anticipating our needs — for instance, they ensure mosquito control is carried out every night, knowing we have young children. They also strictly enforce quiet hours at night, allowing the kids to rest peacefully without disturbance. We are truly grateful for their thoughtful care and hospitality. NA. This resort is good indeed.
- Marietjie (10/5): Peaceful - The gardens are beautiful and peaceful. The spa is the best I ever been to. Nothing
- Hanna (10/5): -
- Weckes (10/5): -
- Geetharaman (10/5): - Ala carte breakfast was outstanding and have healthy options available. The staffs went beyond my expectations to fulfill the infant needs like steaming & sterlize the feeding bottles. The Chef and restaurant staffs took serious care in preparing infant food throughout our stay and they even asked ingredients and food consistency for my baby and made our stay best way possible. Highly recommended this for family with babies. 👶
- Sanchez Pecillo (10/5): - We stayed for 2 nights at The Alena Resort for our honeymoon, and honestly, we couldn't have picked a better place. From the moment we arrived, the service was exceptional; customer care here is on another level. The resort is beautiful, peaceful, and impeccably clean. What impressed us the most was how the entire staff genuinely cares about guest comfort, making sure we enjoyed every single moment. We are very grateful to the Manager and the whole team for making us feel so special during such an important trip. Also, the restaurant food is simply delicious and of outstanding quality. If you are looking for a place in Bali with human, professional service and a dream-like environment, this is it. We left feeling very grateful! Nothing
- Kathryn (10/5): Beautiful resort, but the staff made our stay extra special - Extra special, superb service. Staff were very courteous, friendly and helpful. Nothing was ever too much trouble and communication was very easy via the reception, room service or even on WhatsApp. Daily activities, afternoon tea and the spa made us feel like we got the most out of our stay at The Alena Resort. All the finer details were extremely thoughtful and it made our first half of the Bali portion of our honeymoon very special. Thank you so much to everyone 🙏 That we had to check-out eventually 😢 We hope to return sometime soon!
- Sanchez (10/5): Perfect getaway. Friendly staff. - My stay at The Alena Resort A Pramana Experience was nothing short of incredible. From the moment I arrived, I was welcomed with genuine Balinese hospitality that instantly made me feel relaxed and taken care of. The resort itself is beautifully tucked away in a peaceful village just outside central Ubud, surrounded by lush jungle and rice fields—it truly feels like a private sanctuary away from the crowds. The rooms and villas are thoughtfully designed with a perfect blend of traditional Balinese style and modern comfort. Waking up to the greenery and serene atmosphere every morning was easily one of the highlights of my trip. The pool area is stunning and tranquil, perfect for unwinding, and the on-site restaurant offers a great mix of local and international dishes with a beautiful view. The spa experience was also exceptional—super relaxing and exactly what you want in a place like Ubud. What really stood out, though, was the staff. Everyone went above and beyond to make the stay special—always smiling, attentive, and genuinely kind. If you’re looking for a peaceful, boutique-style resort in Ubud that offers both comfort and authenticity, this place is a hidden gem. I would absolutely stay here again.
- Briony (10/5): Brilliant nature stay - Really clean. Outstanding breakfast Staff really useful, helpful and friendly. A little far from the centre but lovely nature feel. Any issues were resolved immediately therefore everything was good 😁
- Kylie (10/5): I definitely will be returning. - This property is superb the surrounds such as the garden make it feel like you are in a jungle. The spa experience was exceptional and the food amazing.
- Agnieszka (10/5): - Spędziliśmy cztery dni w Alena Resort w Ubud i był to naprawdę wspaniały pobyt. Już na początku spotkała nas miła niespodzianka – otrzymaliśmy darmowy upgrade pokoju, co sprawiło, że nasz wyjazd był jeszcze bardziej wyjątkowy. Obsługa w całym resorcie była na bardzo wysokim poziomie — personel był uprzejmy, pomocny i zawsze gotowy do pomocy. Czuliśmy się zaopiekowani przez cały czas. Jedzenie również zasługuje na duże uznanie — było bardzo smaczne i różnorodne. To był bardzo relaksujący i niezapomniany pobyt. Zdecydowanie polecamy Alena Resort wszystkim odwiedzającym Ubud, . szukającym spokojnego wypoczynku.
- Petra (10/5): - Perfect in every way! We were in the luxury suite it is amazing! The pools are great, the staff is kind and attentive, the garden is a dream! A highlight in food is the breakfast! This isn't a bad thing, but don't expect quick breakfasts
- Rahul (9/5): -
- Nicole (10/5): Exceptional stay, outstanding service - Our stay at this hotel was absolutely exceptional from start to finish. The property itself is stunning, with an incredible setting that is both beautifully designed and impeccably maintained. The pool areas are truly spectacular, offering a perfect atmosphere to relax and enjoy every moment. The restaurant exceeded all expectations — without a doubt one of the best we’ve experienced. The breakfast was simply outstanding: à la carte with a wide variety of options, allowing you to choose multiple dishes. Everything was absolutely delicious and of the highest quality. The room was spacious, elegantly designed, and extremely comfortable. A special mention to the bedding — we slept incredibly well throughout our stay. What truly made the difference, however, was the staff. Every single team member was exceptionally kind, attentive, and genuinely caring. They made us feel completely at home, creating a warm and welcoming atmosphere that is rare to find. We had mentioned in advance that we were celebrating our mother’s birthday during this trip, and the team went above and beyond to make it special. They beautifully decorated the room, prepared a lovely bouquet of flowers, and offered a delicious cake. Such thoughtful gestures made this moment unforgettable. It is also worth highlighting that the hotel shows a strong commitment to sustainability and environmental responsibility, which we truly appreciated. We highly recommend this hotel and would return without hesitation.
- Marianne (10/5): Fantastisk god opplevelse. - Svært vakkert og autentisk innredet. Vakre, frodige og grønne omgivelser på hotellets område. Pent, rolig spaområde. Svært gode massasjebehandlinger. Det beste av alt var personalet som var så blide, hyggelige, imøtekommende og oppmerksomme. Takk for oss. Vi kommer gjerne tilbake! Ingenting å mislike.
- Mark (10/5): -
- Joshua (10/5): - We had the most amazing experience at the Alena. Dewa and the staff were so helpful and made us feel so welcome as soon as we arrived. They were so helpful offering help even before we arrived with transfers and tours, and the complimentary upgrade made us feel very special. The hotel was luxurious, all staff were incredibly friendly, and the rooms were spotless throughout. The free activities were great too. Would highly recommend to anyone wanting a luxurious stay with lots to do in Ubud.
- Rachael (10/5): -
- Bakhriddini (10/5): - Все понравилось персонал отзывчивы
- Vishaal (10/5): Beautiful property with the best staff! - My parents had an amazing time at the property. The service was fantastic and the staff went above and beyond to make sure everything was perfect. The massage at the spa was wonderful too. Absolutely recommend the resort!
- Christian (10/5): Toller Aufenthalt - Unser Aufenthalt war in jeder Hinsicht außergewöhnlich. Schon ab der ersten Minute haben wir uns willkommen gefühlt und waren sofort im Urlaubsmodus angekommen. Die Gastgeber und das gesamte Team sind unglaublich herzlich, aufmerksam und professionell. Der Service war durchweg exzellent – ganz gleich ob beim Empfang, im Zimmer, am Pool oder im Restaurant. Man spürt überall echte Herzlichkeit und Liebe zum Detail. Das Essen war stets frisch, hochwertig und sehr lecker, ebenso die Getränke. Unser Zimmer war immer perfekt sauber, liebevoll hergerichtet und es wurde stets mitgedacht – ein Service, der weit über das Übliche hinausgeht. Wir reisen viel und haben bereits viele schöne Urlaube in unterschiedlichen Ländern erlebt, doch ein derart rundum stimmiges, persönliches und gleichzeitig professionelles Urlaubserlebnis hatten wir bisher noch nie. Auch die über das Resort gebuchten Touren waren hervorragend organisiert und sehr schön gestaltet. Besonders angenehm war zudem der tägliche Transfer in die Stadt Ubud. Das Frühstück war köstlich, abwechslungsreich und ließ keinerlei Wünsche offen. Alles in allem war es ein Aufenthalt, der uns nachhaltig in Erinnerung bleiben wird. Ein großes Dankeschön an das gesamte Team – wir können dieses Resort uneingeschränkt und von Herzen weiterempfehlen. Es war etwas abseits gelegen, daher konnte man die Umgebung nur mit Roller/Auto erreichen.
- Routley (9/5): We stayed 8 nights with our kids. The restaurant was great and the staff were all super friendly and catered to our ever - Clean property and great rooms
- Bevan (10/5): - Everything exceeded our expectations! We stayed 6 nights in a luxury villa with a private pool, and the atmosphere of the resort was tranquil and blissful! The intent was to stay somewhere to unwind and relax, and we did just that. We hardly left the resort as everything you need is right at your fingertips. The professionalism of all the staff was outstanding, not to mention friendly! We had multiple massages during our stay, always walking away talking about when we were going to book our next one. The food/presentation was outstanding, and there was a big selection on the menu to try something different every day for breakfast, lunch & dinner. The villa itself is quite spacious but inviting, drawing you in as you open the doors and step in side. The very comfortable extra large king bed was the main focal point,with drapes hanging and tied on each corner setting a romantic scene. Also, we have to mention the aircondioner kept the villa very cool on the warmer days we were there. The bathroom has a large glass window over looing the private pool, giving a feeling of being in the outdoors. The stone caved bath was more than large enough to accommodate two people, an out door style shower was also in the bathroom with ample hot water. The pool was cleaned everyday, the timing of the staff was always impeccable. Housekeeping and pool cleaning were always done when we were out exploring the resort or doing one of the many activities the resort has to offer. If you do want to explore Ubud village, the resort also runs a shuttle four times a day into Ubud. We highly recommend staying! The staff, facilities, cleanliness & location get 5/5
- Marco (10/5): ASSOLUTAMENTE IL TOP DEL TOP! - Tutto! Specialmente lo staff e la cura verso il cliente Niente tutto perfetto
- Joel (10/5): Anniversary to Remember! - The Alena Resort was perfect for my wife and I. The resort itself was beautiful and romantic. It felt very private and intimate. The villa was better than we could have imagined. It felt like our own little piece of paradise. The food was exceptional and there was a wide variety to choose from. But what made our stay memorable was the staff. From the moment we arrived until we drove away to the airport, the staff was beyond attentive and helpful. The staff knew our names and remembered our preferences. Any requests we made were attended to fast and thoroughly. Even our special requests were done exceptionally. We booked the floating breakfast and the pool flower decorations. The end result blew us away. We are still in awe of our time there. We cannot thank the staff enough for this truly amazing experience. The property catches your eye, but its the hardworking, attentive staff that makes the difference.
- Janet De Mesa (10/5): mazing honeymoon stay—beautiful ambiance, great food, and exceptional staff who made us feel truly s - We loved the private villas, beautifully landscaped greenery, relaxing ambiance, and excellent spa facilities. The staff were exceptional, and the breakfast and themed dinners, especially the acoustic BBQ night, made the stay extra special. There was nothing we didn’t like about the property itself.
- Joshua (10/5): Highly recommended! Will be back most definitely. - Very welcoming friendly staff who go above and beyond to make your stay as luxurious as possible. Nice cocktails, very clean. Driver gusti is so informative and goes above and beyond with his service. Only maybe a bigger fridge
- Vanessa (10/5): Ich würde sofort wieder kommen wenn ich nach Ubud gehe! - Ausnahmslos alles - es war der schönste Hotelaufenthalt den ich bisher hatte
- Benjamin (10/5): Perfect - The 2 pools and the staff are really unforgettable. Thank you for your kindness and your smile. The dinner with these balinese dancers was really nice to watch. Nothing everything was perfect
- Aditya (10/5): Lovely place in Ubud - Amazing property with great hospitality. They upgraded our room as we were on honeymoon and also offered free massages. Nothing
- Janick (9/5): - The stuff was very friendly the Restaurant was amazing with something for everybody The Pool was always prepared and clean such like the Gym it was beautiful and we can reccomend it ! Nothing
- Ali (10/5): Amazing - All the young team in the hotel, they are smiling and laughing all the time , All was beautiful, one thing which is not under the control of the hotel , the 50 to -100 meters of the unpaved road from the main road to the resort,
- Marta (10/5): - Wszystko było perfekcyjne, ludzie przesympatyczni, nigdzie jeszcze nie spotkaliśmy się z tak miła obsługa. Willa z basenem przepiękna i przestronna. Obawialiśmy się przed przyjazdem insektów lub innych towarzyszy, ale nie było powodów do zmartwień. Polecamy z całego serca.
- Legakis (10/5): Extremely friendly staff and always willing to resolve any problems - Service was great. My partner was sick and staff was incredibly helpful in assisting her back to health and very complimentary. Couldn’t recommend this resort enough. -
- maria jose (10/5): - Excelente atención El lugar es hermoso Volvería sin dudar Es un poco alejado del centro pero prestan servicio de acercamiento
- Aaltje (10/5): Dream-like zen experience with excellent staff and pools - After three days, we booked three extra nights because we couldn’t get enough. This is a gorgeous hotel, full of greenery. Super clean. Excellent staff. Very zen. I can’t express enough how dreamy this whole experience was. We had the room with a private swimming pool. The layout and the facilities were perfect. Super cosy bed. Pool, shower and bath were amazing. We didn’t use one of the two public swimming pools because we had our own, but it looked spectacular. Two times a day they made our room ready and cleaned everything. Breakfast was à la carte, and lovely. The spa facilities were great. Hot jacuzzi, sauna and steam room. Really nice vibe with lockers, clean towels and water when needed. For all seven days, there were no insects or mosquitoes in our room and barely any outside. There were flowers everywhere, which made the place look perfect. Compliments to everybody from the staff. They really made us feel special. Every time we rang reception there was somebody on the other side within a second. They also made taxi reservations for us. There is also a shuttle bus going back and forth to Ubud. Ubud is crazy busy with traffic, and this hotel is just around the corner, quiet and peaceful. We can recommend this hotel to everybody visiting Ubud. There was nothing we didn’t liked.
- Aislinn (10/5): - We loved every thing….the beds were so comfy; the food choice was excellent esp for me as I’m gluten free. The Spa was beautiful and the massage was the best I’ve ever had.
- Jonny (9/5): Fantastisk resort med förbättringspotential - Otroligt fin resort som med små medel skulle få toppbetyg. Fint rum med egen pool otroligt fin trädgård. Poolens vatten var grumligt, inte lämpligt att bada i, inget flöde i ventiler som ska förse poolen med renat vatten. Inget avdrag eller erbjudande om annat rum. Verkade mer intresserade av vårat betyg än vår upplevelse.
Photos
