268 On Ridge Guesthouse
Location: 268 South Ridge Road (Mazisi Kunene Road), Glenwood, Durban, za
Star Rating: 8 Stars
Property Type: Bed and breakfasts
About this Property
Luxurious Accommodation - Bali on the Ridge, located in Glenwood, Durban, offers elegantly furnished rooms with high ceilings and wooden floors. Each room is air-conditioned and equipped with a satellite TV, ensuring a comfortable stay for guests.
Gourmet Dining - Start your day with a delicious full English breakfast served on the veranda overlooking the beautiful garden. For dinner, indulge in delectable meals available upon request at 268 On Ridge Guesthouse. Explore the nearby popular restaurants and shopping centres for more culinary delights.
Convenient Amenities - With free WiFi, complimentary parking, and an airport shuttle service, Bali on the Ridge ensures a hassle-free stay for guests. Located just 7 km from Moses Mabhida Stadium and 30 km from King Shaka International Airport, this hotel is the perfect choice for both leisure and business travelers.
Book your stay at Bali on the Ridge for a luxurious and convenient experience.
Important Information
Policies
Check-in: 02:00 PM - 07:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Safety deposit box
- Fax/photocopying
- Ironing service
- Packed lunches
- Non-smoking throughout
- Shuttle service (additional charge)
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Television in common areas
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Japanese garden
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard Double Room, 1 Bedroom (Double Garden Room)
1 Double Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch TV with premium channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Electric kettle
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
-
Standard Double or Twin Room, 1 Bedroom (Small Suite)
1 Queen Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch TV with premium channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
-
Standard Triple Room, 1 Bedroom (Large Suite)
1 King Bed and 1 Twin Sofa Bed
Internet - Free WiFi
Entertainment - 40-inch TV with premium channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, single sofa bed, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Sofa bed
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Deluxe Double Room
1 King Bed
344 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch TV with premium channels
Food & Drink - Coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Desk, safe, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Double Room
Known as 'Room 9', this bright, double room is located downstairs in the main house. It offers a terrace and satellite TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
Outside double room with garden access, a desk and flat-screen satellite TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Room
This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
King Studio
This suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The suite offers air conditioning, a tea and coffee maker, a wardrobe, parquet floors and a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Suite
The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Key access
- Hand sanitiser
-
Suite
Known as 'Room 7', this spacious family room with enclosed balcony is located upstairs in the main house. A single bed is available on request. Charges apply.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite
Known as 'Room 8', this cozy suite is located upstairs in the main house. It features a separate living area with TV and a balcony. The bathroom comes with a shower.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite
Large family room located downstairs in the main house. It comes with a seating area, electric kettle and satellite TV. There is an extra single sofa bed in the living area, suitable for a child. Please note that the price is based on 2 guests. Maximum occupancy is 2 adults and 1 child (see Hotel Policies). The extra person rates vary according to the season and may be lower than indicated in the policies.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Shaune (1/5): Terrible - Nothing Terrible service even after confirming the booking with booking.com, when we arrived in Durban and called the property for directions we were told that there was no available rooms. We then cancelled on booking.com and found alternative accommodation only for the property to call us later the same day to ask what time we would be arriving. After advising them that we had found other accommodation they still tried to debit my account. I only cancelled because the lady said she doesn’t have rooms for us so why then do they charge for a room that wasn’t available even though we had reserved a room. The host was also very rude and unprofessional over the phone making the customer service extremely terrible
- Njabulo (10/5): Best place to be - Everything was perfect staff location everything definitely I'm coming back December None
- Siphelele (7/5): -
- Eunice Bridget (8/5): - Dineo is the best human being that you can think about it, she is very kind and warm welcoming 😊😊 and I really do think that she does love her job The room I was, the floor was making noise when walking and the shower had no lights, the place is quite, but at least if you can do so touch ups, so that we feel comfortable more, as we like Dineo so definitely that is gonna become our second home in
- Moabelo (9/5): -
- Nomsa (10/5): - Customer service from the ladies was exceptional Nothing
- Daniel (8/5): - Friendly service well spoken staff
- Mpontshane (5/5): -
- Morne (1/5): Bad taste - Being charged for no service Nothing - Poor service
- Andile (9/5): I had a fantastic stay and was genuinely impressed by the value for money. - I didn't opt for breakfast It is as advertised
- Wonder (8/5): -
- Annalie (6/5): - WiFi did not work
- Craig (8/5): I would definitely stay there again. - We felt very safe as 3 woman staying at the accommodation, no staff annoying you everyone left each other to carry on. The owner is very friendly and accommodating, The one bed did not have pillows on the first evening, the bathroom has no curtains so its very light with the security light shining in at night, but the other rooms seemed to not have this problem :)
- Carly (1/5): False advertising, poor customer service, unwilling to resolve issues, cost us extra money - The front of desk was very helpful and accommodating and the lady who attended to us did her best to make the stay comfortable despite the rest of our exceptionally poor experience during our stay. If there was a zero star rating, we would be sure to give that as we had a very disappointing experience at this property and would not recommend it. We have tried to resolve the issue outside of booking.com but the owner was uncooperative so we would like to leave a very honest review for future customers to take note of. We specifically booked and paid for a suite described as having a separate bedroom and living area, with multiple sleeping arrangements (including sofa beds in both spaces) and two bathrooms. This setup was clearly reflected in the photos and description and was essential for our stay as we were two colleagues traveling together. On arrival, we were instead given a single open-plan room, which did not match what we had booked. When we raised this immediately with the owner, we were told that no such room exists at the property, leaving us with no practical alternative at the time. As a result, we were forced to book and pay for an additional room at our own expense. What made this experience particularly frustrating is that: The listing was clearly misleading, including images of what appears to be a private lounge that is actually a shared/common area. The room description clearly indicates separate spaces, which were not provided. At the end of our stay, we were shown other rooms on the property that did match the description we originally booked, and we have photographic and video evidence of this. Despite this, the owner denied any discrepancy and showed no willingness to engage with the evidence or resolve the issue. Responsibility was repeatedly shifted to Booking.com, rather than addressing the inaccurate listing. Overall, this reflects false advertising and very poor handling of a legitimate complaint. We were placed in a difficult position and ended up paying more to simply get the accommodation we originally booked. We will not be returning and would strongly caution others to double-check exactly what they are being offered...
- Ebrahiem (8/5): -
- Andiswa (8/5): - The location was perfect for my visit in Durban. The staff is so friendly and helpful at all times. They accommodated us so well. Nothing
- Venkata (7/5): -
- Melusi (8/5): - Great place stay if you just looking for something quite
- Joel (9/5): -
- Akhona (8/5): -
- Umar (7/5): Good - Great value for money, neat and tidy, staff were friendly and helpful. Perfect for if you plan on staying in the city for a weekend especially location wise, there are no leisure facilities on site but all your activity points are a few minutes drive away. If you get the outdoor rooms its so very convenient if you have things to pack and unpack from your vehicle. N/A
- Nonhle (10/5): - They're stuff was friendly also the accommodation was perfect Nothing
- Esethu (6/5): -
- Ayanda (7/5): - Privacy and also clean Nothing
- Philisiwe Sindisiwe (10/5): - Quit place nd a friendly staff we are appreciate a lot Nothing so far
- Tima Lwenje (1/5): - nothing Everything was poorly organised...the place wasn't clean and the pics on booking.com are not a true reflection of the place. It was really disappointing and I wouldn't recommend.
- Ntandoyenkosi (10/5): - It is well kept Nothing
- Lunga Hadebe (3/5): -
- Lethabo (10/5): -
- Nomathafa (6/5): Not so bad.. Would love to come back again. - Cleanliness Far from malls
- Michel (9/5): -
- Lulama (9/5): Good - Location and safety Nil
- Lulama (9/5): Good - Location and safety Nik
- Thibatsana (8/5): -
- Sandileq (9/5): -
- Khanyisile (9/5): Wonderful - The staff, Dineo, was amazing Nothing
- Siyabonga (10/5): Great stay. I would love to visit again. - It was so clean and amazing Nothing at all
- Ndlela (1/5): Disappointing stay for a returning loyal guest. - I have historically enjoyed staying in Room 8 and the garden rooms. The property location is convenient, and the grounds are usually well-maintained. Rooms 5 and 6 were not up to the standard of previous stays. Furthermore, the remote for aircon was broken .when I raised concerns, the management was slow to respond and felt dismissive, which was disappointing for a returning guest."
- Thembi (4/5): - The stuff The place is not the same that I saw on line
- Caitlin (10/5): -
- Modiehi (2/5): - On arrival the cleaners were still working carpets dirty kitchen i don’t know if was a kitchen or storage the place needs serious maintenance renovation and proper cleaning I wouldn’t recommend the place to anyone
- Lungelo (10/5): -
- Nontokozo (10/5): -
- Jane (6/5): -
- Ringford Abel (8/5): Generally, my stay was fantastic except for the disappointing WiFi. - The welcome and hospitality was top notch. The Wifi was pathetic
- Lungile (1/5): Our stay was so bad.. - We g Had no breakfast The towels were so bad and we did get the room we booked
- Nonceba (6/5): - I arrived late but the security welcomed us as well as Dineo explaining everything. Thank you so much Out side toilet and stairs
- Msomi (10/5): -
- Patrica (10/5): -
- Sofia (10/5): -
- Patricia (3/5): - Staff they were helpful What I saw on the picture is totally different from what I saw when we arrived, totally different. They said it a guest house when we arrived there It like a lodge I was very disappointed
- Mhlongo (8/5): It was a wonderful place to stay - No brealfast Kitchen cupboards are broken, needs repairs. Ceiling in room 2 needs attention. Pmm .
- Teboho (8/5): -
- Sfiso (9/5): Friendly and welcoming - Employees of the guest house were very friendly and welcoming Towels were clean but were not comfortable and soft and gentle looks it lacks star soft
- Luthuli (10/5): -
- leungo (9/5): real value for money. great for exploring - Very Friendly staff that were always willing to help. clean rooms very good neighbourhood perfecting for a base for exploring nothing
- Mpume (7/5): - It was good The wait for our room but we got the explanation that they had too many guests.
- Sanelisiwe (10/5): - The stuff was very friendly Very clean Beauty place Nothing at all
- Mark (10/5): - Was quiet & clean
- Tsepang Nephtaly (7/5): I like the staff they're very friendly - I didn't get breakfast but the staff were great, the were very friendly and helpful If they can serve breakfast
- Dickson (5/5): -
- Claudia (8/5): - I enjoyed everything including then price and accommodating us for an extra night Dineo and valentine looked well after us
- Luyanda (6/5): -
- Mbukuqu (7/5): -
- banjathiwe (8/5): -
- Nonhlanhla (8/5): - The place is neat and tidy. Employees are warm welcoming the guests. There is a security for safety. It is a quiet place and provides privacy for couples. I would recommend that they should provide meals so that it will be clients ' choice to provide their own maels or get them from the guests' house.
- Stephen (8/5): - The staff is friendly and accommodating
- KeithTee (10/5): -
- Cebolenkosi (7/5): -
- ndlovu (10/5): -
- Melusi (8/5): - Great stay easy check in
- Phumlile (4/5): -
- Tatiana (10/5): - Отличный, уютный и очень чистый номер. Парковка. Персонал приветливый. Все супер!
- Sikhafungana (9/5): Wonderful stay - The staff was very friendly and supportive.
- Nondumiso (8/5): - Clean room, warm welcome by the lady in the reception desk
- Maluleke (10/5): -
- Christopher (10/5): - Safe and clean No swimming pool.they said no noise no self catering
- jonk (10/5): -
- CORDILIA (8/5): -
- Naidoo (10/5): Wonderfull -
- Tamsanqa (8/5): - The environment was calm, peaceful and socially acceptable for a first time visitor. A cool place to be next time and will recommend it for future visits. Expected each guest to have own foot mat by bedside, but only had one throughout.
- Magriet (9/5): -
- Dlamini (6/5): Needs a bit of an upgrade on furniture and the door in the bathroom needs a bit of a scrub…..Everything else was great - Great location and so quiet had a good rest Furniture a bit old
- Zulu (9/5): - Quiet and friendly staff
- Millward-Jacobs (7/5): -
- Nokuthula (8/5): - It was in the close proximity of where we were for the day. The place is very clean and cozy. None
- Zwelekhaya (4/5): Not that comfortable - Duvet was very short. If it had covered the legs it couldn't cover from shoulders to head. That is the major challenge I had. You may not have all other things with me, but comfortable sleep is priority number. The other items such as a very week network that made me struggle to conduct an online MS Teams comes last. There was no microwave there.
- Nyuswa (10/5): -
- Sakhile (10/5): -
- Sapanana (7/5): Good 3 night stay for a family of 5. - The room was clean. Stayed for 3 nights and they cleaned our room every day. Dineo was exceptional. The bathroom windows don't open so for a family room it became very stuffy. Also need extra rail to hang stuff. The blinds in the other room are very old and don't close all the way, they need replacing.
- Pertunia (6/5): -
- Saiisha (7/5): Decent accommodation - Valentine was very helpful. The unit was extremely clean. Decent space in the units These units need a massive upgrade. Shower heads were not great at all. Rooms are not sound proof. Parking is difficult. Floor boards are creeky.
- Bronwyn (7/5): - Central location. Secure parking. Security guard 24/7. Everything was good, but looked like they need a new plant in the pot. Bathmat ready for replacement.
- Samu (10/5): -
- Venay (7/5): 268 on Ridge Guesthouse - Friendly staff Bed was bit hard for me.
- Tafara (9/5): -
- Turla88 (9/5): -
- Zoliswa (10/5): -
- Dlamini (10/5): -
- Makubalo Brilliant (7/5): -
Photos
