Holiday Inn Resort Mazatlan by IHG
Location: Avenida Playa Gaviotas 220, Mazatlán, mx
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
- Outdoor pool, fitness centre, and business centre
- On-site restaurant and bar for guests
Cozy Room Features
- Air-conditioned rooms with flat-screen cable TV
- Private bathroom with hair dryer and amenities
- Iron, ironing board, safety deposit box, and coffee maker
Breathtaking Views
- The Sky Gym on 13th floor with Pacific Ocean views
- Meeting room available overlooking the ocean
Book your stay at Holiday Inn Resort Mazatlan for an unforgettable experience!
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Currency exchange
- Squash
- Non-smoking throughout
- Wheelchair accessible
- Heated pool
- Lower bathroom sink
- Infinity pool
- Fruits
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Golfing on site
- Scuba diving on site
- Snorkeling on site
- Tennis lessons on site
- Self parking (surcharge)
- Water park access (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Fishing nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Beach toys
- Bulk dispenser for toiletries
Rooms Available
-
Standard King Room
The double room has air conditioning, a balcony and sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
-
Standard King Room - Accessible
This suite has an ocean view, private balcony, work desk with ergonomic chair, high speed internet, coffee maker, iron and ironing board and in room safe.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Cleaning products
- Coffee machine
- Linen
-
Suite, Multiple Beds
1 King Bed and 1 Twin Bunk Bed
517-sq-foot individually furnished room, balcony with sea views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Flat-screen TV with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Day bed, double sofa bed, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Hydromassage showerhead
- Day bed
- Bedsheets provided
- Soap
-
Suite, 2 Queen Beds
2 Queen Beds
517-sq-foot individually furnished room, balcony with sea views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Flat-screen TV with digital channels
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Day bed, double sofa bed, and safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Hydromassage showerhead
- Day bed
- Bedsheets provided
- Soap
-
Standard Room with Two Queen Beds
This room has an ocean view, private balcony, work desk with ergonomic chair, high speed internet, coffee maker, iron and ironing board and in room safe.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Cleaning products
- Coffee machine
- Linen
-
Queen Suite with Two Queen Beds
This suite has an ocean view, private balcony, work desk with ergonomic chair, high speed internet, coffee maker, iron and ironing board and in room safe.
Max Occupancy: 6 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Cleaning products
- Coffee machine
- Linen
- Sofa bed
-
Standard Room
This room has an ocean view, private balcony, work desk with ergonomic chair, high speed internet, coffee maker, iron and ironing board and in room safe.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Cleaning products
- Coffee machine
- Linen
-
King Suite
This suite has an ocean view, private balcony, work desk with ergonomic chair, high speed internet, coffee maker, iron and ironing board and in room safe.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Cleaning products
- Coffee machine
- Linen
- Sofa bed
-
Kids King Suite - Non-Smoking
This suite has an ocean view, private balcony, work desk with ergonomic chair, high speed internet, coffee maker, iron and ironing board and in room safe.
Max Occupancy: 6 (5 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Cleaning products
- Coffee machine
- Linen
Guest Reviews
- Dora (8/5): Los niños no son parte del desayuno incluido - Todo el personal muy amable y atento, tuvimos inconvenientes con la habitación y nos cambiaron, la alberca bonita y limpia, y la comida, en general buena. No me gustó que aparté una habitación con desayuno incluido, y antes de mi llegada me dijeron que los niños pagan en el desayuno, en general si se ne hizo caro y falso que no digan la verdad al apartar la habitación. El cajon de la comoda 402 no funciona
- Aldape (10/5): - La ubicación y el trato del personal El agua de.la alberca estaba fría
- De la peña (10/5): - La habitación El estacionamiento
- Jazmin (9/5): - Ubicacion
- Alejandro (10/5): - Todo
- Israel (10/5): -
- Luis Alfredo (10/5): -
- Renato (10/5): Buen hotel para pasar vacaciones - Las instalaciones de la alberca, restaurante Nada que comentar,
- Rocio Denisse (10/5): - La comodidad de los colchones, la limpieza, la atencion del personal.
- FernandoSanchezGlez (5/5): -
- olivas (9/5): -
- Alejandro (9/5): -
- Pérez (10/5): -
- Elizondo (10/5): - Atencion a cliente, la ubicacion, la vista y el acceso a la playa, la alberca muy bien
- Alberto (10/5): buena - desayuno bufete
- Miguel Angel (10/5): -
- VERONICA (10/5): - La ubicación, vista de la alberca a la playa. Me gustaría hubiera en el estacionamiento alguien quien apoye con las maletas
- Carlos (9/5): - Comodidad y limpieza No hay sombra en la alberca
- Lorne Bennett (8/5): -
- Jorge Miguel (8/5): -
- Ralph (10/5): -
- Goin (7/5): Great location, clean and fair price but would have been excellent to have microwave in the suite - The size of the room was excellent. Beds were comfortable. Location very convenient. The heated pool was small but nice. Staff were very friendly The room was very sparse in extras. We booked a queen suite. There was only one paper cup but extras were given on request. It would be very nice to have china cups for coffee. Absolutely no paper towels or napkins. There was a nice fridge and coffee maker. Coffee pkgs only supplied once. No plates or cutlery even paper would have been very nice . 4 bath towels but only 1 hand towel and no wash clothes. Very poor lighting especially in the bathroom These few extras would contribute to comfort
- arellano rios (9/5): -
- David Alvidrez (9/5): - La playa, la alberca, todo bien Los pisos de restaurante y área de alberca son muy resbalosos
- Lupita Gonzalez (8/5): -
- javier (9/5): -
- Rocio Denisse (10/5): - Muy limpio y agusto..camas riquisismas La alberca un poco mas grande
- Juanjo (8/5): -
- javier (9/5): -
- JOSE LUIS (9/5): -
- JOSE MANUEL (10/5): Me encanto y voy a volver a hospedarme en mis próximas vacaciones - La ubicación es la mejor zona lo que es la zona Dorada no ocupas carro ahi en esa calle del hotel esta todo el restaurant Panama a solo unos pasos ,el Mr FROG a un lado, los hot dog en esa misma calle, las letras de Mazatlán a tres minutos caminando y la hermosa vista que tiene hacia el mar y la isla de los venados Todo me gusto el servicio, el trato la hospitalidad y la atención en recepción, las habitaciones muy cómodas y que todo es automático la puertas de la habitación ,el elevador, la pluma del estacionamiento trabajan con la tarjeta de acceso
- rosa nayeli (9/5): -
- Stian Raaen (10/5): -
- Yohei (8/5): -
- Geser Ivan (10/5): Muy agusto - Ubicación Estacionamiento lleno
- Mariana (5/5): Incomoda, - Lo bueno fue la limpieza , lo malo y no comfortable fueron los ruidos Porqie comenzaron a remodelar la pileta/ alberca del hotel en plena temporada y con el hotel lleno de huéspedes. No había posibilidad de desayunar en silencio por los ruidos insoportables de la reparación, de pileta externa que deberían haberlo realizado SIN HUeSPeDES. Ofrecieron ir a pileta de otro hotel pero con costo EXTRA. Vergonzoso !!! Los ruidos se escuchaban desde el dormitorio. Tampoco compensaron devolviendo dinero u otorgando algún tiempo de compensación por los daños ocasionados. Tuve que cambiar de hotel, a uno cercano. Estaba alojada en el cuarto piso y desde allí se escuchaban los ruidos, igualmente al desayunar, ruidos de máquinas, personal trabajando sin medidas de seguridad y levantando polvillo con las máquinas inmediatamente al lado del espacio para desayunar. El hotel jamás pidió disculpas por los inconvenientes ocasionados ni reembolsaron dinero.
- Eliza (8/5): - La playa y las habitaciones El bar
- Alvarez Felix (10/5): Gran opción de alojamiento! - La ubicación y la limpieza del lugar Todo me gusto
- Roberto (9/5): -
- mamineroc (9/5): -
- Maura (9/5): Excelente opción de alojaiento. - La ubicación es excelente! Las camas y las almohadas muy confortables. El personal con excelente actitud de servicio. Sin duda, volveré a regresar.
- Yamileth Mitzel (10/5): ¡Me encantó el hotel! 100% recomendado. - El hotel tiene muy buena ubicación. Todo muy aseado y ordenado. La atención y amabilidad del personal fue muy buena. La vista desde la habitación fue hermosa. De verdad que mi familia y yo lo disfrutamos. El acceso a la playa excelente. Me volvería a hospedar allí. 100% recomendado. ¡Saludos desde Panamá!
- Oscar (10/5): - Todo estuvo genial Que estuve muy poco tiempo 😅
- De la peña (4/5): -
- Oscar Ricardo (10/5): -
- Franco Antonio (9/5): - La ubicacion cubrio las necesidades de nuestro viaje. La actitud de servicio y la atencion del personal muy buena. No tengo ninguna queja.
- Ruth (10/5): - La verdad es que todo, tiene calidad y precio. Vista hermosa, super amables el personal. Excelente ubicación Que fueron pocos días...
- Mariela (10/5): - Ubicación y camas muy cómodas El gym olía a sucio
- Vu (9/5): Overall it was nice. Love the ocean - Love the view from the beach balcony. Was able to leave the patio door open to hear the ocean. The beds are nice and comfortable. The closet is spacious with plenty of hangars. The lamp in between the beds did not work. The television did not work.
- Susana (10/5): Feliz - Todo estuvo muy bien No tienen mini refrigerador en los cuartos
- Ricardo (8/5): - La ubicación es muy buena, el trato del personal es amable, las habitaciones con muy buen espacio y los colchones muy cómodos. Cuando reserve me informaron que había un área en remodelación, sin embargo, es justo en el área de alberca y eso hizo sentir a mi mujer e hija incomodas al estarse bañando y el área llena de trabajadores observando.
- José Claudio Eugenio (8/5): Hotel cómodo y bien ubicado. - El cuarto de buen tamaño, las camas cómodas. La ubicación del hotel muy buena. La piscina no muy grande pero agradable con el agua a buena temperatura y bonita vista al mar. Realmente no hubo nada desagradable aunque el hotel estaba en remodelación.
- Angela Jean (8/5): - Room was clean and service was great. There was construction/remodeling going on which made it noisy at breakfast and the pool.
- Rocio Denisse (9/5): - Las camass estan comodisimas y el desayuno..la pie de la playaaaá y el lugar el mejor Me hubiera gustado que tuviera la alberca mas grande..de ahi en fuera todo esta ideal
- Rafael (9/5): Everything was good - Everything Nothing
- Daniel (6/5): - I didn't like that the hotel was under construction. Lots of noise during the day.
- Jacob Antonio (10/5): - Clean room
- Edgar (8/5): - Recommended
- Maria (4/5): Corporate Beachfront Property - Under construction! It’s a tall, concrete, rather soulless hotel in a long line of hotels just like it. The pool is outside the front lobby- no real seclusion. The beach is dirty but swimmable.if you have to stay here, try to get an ocean view. But the Zona Dorada is not for those who want a tranquil getaway.
- De la peña (8/5): - La habitación El estacionamiento
- De la peña (9/5): - La cama El estacionamiento
- meza (9/5): -
- Christopher (10/5): -
- mariatV8633RA (10/5): A wonderful experience - Beautiful hotel. Excellent view. Excellent service. Hotel is on the beach. Restaurant and bar with ocean view. Tommy’s very comfortable.
- JOSE ANGEL (4/5): NO RESPETARON EL DESALLUNO INCLUIDO DE LOS MENORES QUE SEGUN BOOKING ES UNA COSA Y EL HOTEL TIENE O - NO TIENE SOMBRA Y EN LA PLAYA LOS CAMASTROS LOS QUIEREN GUARDAR ALAS 6 30 PM Y NO HAY DONDE SENTARCE EN LA PLAYA MENOS SOMBRA EN EL AREA DE ALBERCA MUY PEQUE;A Y SIN NADA DE SOMBRA
- Gloria (10/5): - My stay at the hotel over the weekend was excellent! The rooms were spotless and very comfortable, and the pool area was well-kept with an amazing view of the ocean. The buffet food was delicious, with plenty of variety to choose from. The staff were friendly, welcoming, and always ready to help. I also loved that convenient stores, bars, and restaurants were within walking distance, which made everything even easier. Overall, a wonderful experience, and I would definitely stay at this hotel again!
- Erika (8/5): - Muy bien todo el personal como la señora de limpieza muy agradable pero en mi reservación decía que el cuarto tenía microondas y minibar y no es muy recomendable especialmente cuando traes niños gracias muy buena ubicación
- Rodelo (9/5): Nos gustaron las instalaciones, servicios y ubicación - La ubicación
- Luis Fernando (9/5): Muy buena - Espacio de playa muy amplio comparado con otros hoteles Falto un frigobar en el cuarto
- Peinado (10/5): -
- Sandra (10/5): - They didn’t had our reservation
- JuanKO (8/5): Umbrellas and Gym - Everything except the gym which is very small and the umbrellas in the rest area, all of them are broken. If you fix proper umbrellas outside your sales in beverage will definitely increase
- Terence (10/5): - Excellent right on the beach
- David (7/5): MAL RESTAURANTE - La vista al mar El restaurante, resultó malo. Reconocieron que no habían lavado bien las jarras de café. El pan que había estaba duro.
- David Alvidrez (10/5): - Todo perfecto, la atención, la limpieza, el trato, la comida y los precios todo muy bien A veces no hay espacio en el estacionamiento
- Perez (10/5): Exceptional - Great customer service nice and clean
- Edgar (10/5): Exceptional -
- Christina (10/5): - Property very clean and staff very frienfly
- Edson (8/5): - Clean, excellent location
- Maria g (6/5): - No parking is no space’s for the car
- Maria (6/5): - Problems with the elevator, and a bad experience with a minor accident.
- Laura (10/5): - Maxsylan is so beautiful and the sunsets are the best. So having an oceanview is a must.
- Gerardo (10/5): - I would love that they provide a few more restaurants for dining, and different plates.
- Ismael (10/5): - In the heart of it all. Is both, a nice retreat and a place in the middle of all the action
- William (10/5): - Todo el personal muy amable
- shinestex (10/5): Quirky elevators - The location is great with a private beach and friendly, accommodating staff. Just a heads-up—if you have multiple rooms on different floors, be prepared to use the stairs. The key cards only give access to your assigned floor, and we had two rooms five floors apart. Also, the elevators were a bit quirky—they opened and closed several times before actually working, which was kind of funny!
- John (10/5): - Beautiful room and view. Friendly staff. I will come back again.
- Mario (10/5): - Clean and quiet room with ocean front view
- David (10/5): - Good property with good breakfast buffet
- Neil (10/5): - Special shout to Juan our waiter, He did an excellent job of taking care of us
- Donald (8/5): - Loved our stay, would definitely stay here again.
- Ramiro (10/5): Great hotel. - The property and staff No all inclusive.
- Jesus (10/5): - Love it!
- Maria E (10/5): - Staff service
- Mark (10/5): - Modern hotel with its own little beach. Every room an ocean view on a small balcony. A fridge in room would be nice, but not a deal breaker. Coffeemaker included
- Ismael (10/5): - The location is top. Lots of restaurants, entertainment and a beautiful view. Dream scenario.
- juan (10/5): - awsom ocean views
- William (10/5): - Nice
- Ajaypal (6/5): - The hotel is outdated, needs re-modeling. Breakfast options are limited.
- Priscilla (8/5): - .
Photos
