Isla de Baños Hosteria y Spa

Location: Calle Thomas Halflans 1-31 y Montalvo, Baños de Agua Santa, 180250, Baños de Agua Santa, EC

Star Rating: 3 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Designated smoking area
• Wheelchair accessible
• Picnic area
• Hiking/biking trails nearby
• Library
• Free breakfast
• Safe-deposit box at front desk
• Ecotours nearby
• Tours/ticket assistance
• Free reception
• Snack bar/deli
• Parking (limited spaces)
• Free self parking
• Airport transportation - pickup (surcharge)
• Free full breakfast
• Horse riding nearby

Rooms Available

• Standard Twin Room, 2 Twin Beds

  2 Twin Beds

  258-sq-foot room with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Cable channels

  Food & Drink - Room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Local maps and guidebooks

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Private bathroom
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations

• Standard Triple Room, 1 Bedroom, Garden View

  3 Twin Beds

  322-sq-foot room with city and garden views

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - Cable channels

  Food & Drink - Room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Local maps and guidebooks

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Private bathroom
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations

• Standard Double Room, 1 Double Bed

  1 Double Bed

  237-sq-foot room with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Cable channels

  Food & Drink - Room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Local maps and guidebooks

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Private bathroom
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations

Guest Reviews

• Steve (10/5): - Susanna the general manager was very professional and helpful throughout my stay. She arranged reliable transportation for day trips and to the airport. She made great suggestions on local good and activities. The spa is lovely, Turkish baths, cold plunge, hot tub, several therapeutic massage options. Just a great stay in Baños at Isla with Susanna.
• Natalia (10/5): Exceptional stay - The hotel is very cozy. It has an unusual design and character. Or shall I say it is just charming. The beds and pillows were comfortable. Towels and bed sheets were new. And there was also a huge bathroom with a shower and jacuzzi. The staff was very sweet and accommodating. We had a free breakfast and it was very good. The views from the hotel are breathtaking and the waterfall and Termas de la Virgen were in a walking distance.
• Natalia (10/5): Exceptional stay - The hotel is very cozy. It has an unusual design and character. Or shall I say it is just charming. We had a suite with a large sitting area that had 2 couches, a coffee table, fridge and a balcony. The beds and pillows were comfortable. Towels and bed sheets were new. And there was also a huge bathroom with a shower and jacuzzi. The staff was very sweet and accommodating. We had a free breakfast and it was very good. The views from the hotel are breathtaking and the waterfall and Termas de la Virgen were in a walking distance.
• Fernando (10/5): - This hotel wasn't not the cheapest but well worth the money. The front desk was very helpful and the room was great. It is great for families and groups traveling together.
• David (10/5): - The staff was very good and took great care of us
• Verified traveler (10/5): - The staff at this hotel is amazing, super helpful with all of our questions and excursions. The included breakfast was excellent. It was central and walking distance to restaurants, the central district and cathedrals, but on a deadend side street so there was little traffic noise.
• Luis (10/5): - Very clean and the staff is very friendly
• Richard (10/5): - This is nice little place with an exceptional friendly and helpful staff. The breakfasts are quite nice and the staff wants to make sure you get what you need. The place is just a couple blocks from the town center and perhaps a hundred yards from hiking paths. Most importantly they have a beautiful garden with lots pf orchids. It’s a very nice place.
• Allen (10/5): Beautiful view of the waterfall! - The cutest garden and great service at breakfast. Beautiful view of the waterfall!
• Joan Catherine (8/5): - Me gusto el desayuno.
• Verified traveler (10/5): - This property was perfect! Great location, friendly staff, unique decor, delicious and free custom breakfast! Would highly recommend!
• Sergio (6/5): Con problemas de Alcantarillado, que molesta - Estuve alojado 2 noches, la primera bien. El segundo día, no colocaron jabones ni dejaron las botellas con agua que hubo el primer día. Adicional, utilizamos dos cuartos, y en ambos se obstruyó el sanitario y la ducha. Al parecer tienen problemas de alcantarillado. Esto generó problemas, porque se inundaba el baño.
• Sergio (6/5): Hotel agradable, pero tiene fallas - El servicio del hotel es bueno, lamentablemente, cobran comisión adicional del 5% si pagas con Tarjeta de Creédito, por lo que debí cancelar de contado. Tiene problemas de desague de aguas negras, y se obstruyó el sanitario y la ducha.
• Anthony (10/5): - Great service and team. Breakfast was top notch. Very helpful young and service oriented. Highly recommended.
• Verified traveler (10/5): - Schönes Hotel in Zentrallage mit sehr nettem Personal, nur zu empfehlen!
• Verified traveler (8/5): - friendly staff, clean and nearby. FYI cash only for spa services.
• James (4/5): - The hotel has paper thin walls. We could hear literally everything in our neighbor’s room. On top of it, our neighbors decided to listen to music from 10 PM to midnight so we had to share this“delight” with them. Also, the hotel doesn’t have any basic things in rooms such as hair dryer for example. The drainage in our shower was clogged so we had to stand in soapy water as we were taking shower. Additionally, the door in our room was very flimsy. We didn’t fell safe knowing it could be easily pushed i. It was a big mistase to stay there.
• Rachel (10/5): A sweet stay in Banos - This hotel is so cool! With lots of glass, you feel like you're in a jungle. There is beautiful landscaping around the property. We loved having a fire in the fireplace outside in the evenings. The staff is very kind and very helpful. They arranged the bikes for us, and helped us with a taxi. Breakfast was delicious! Room 7 has an amazing view of the town, mountains, and waterfall! Our shower had a little leak in it on the second day and they were so quick to provide a different room for us and solve the problem immediately. I highly recommend staying here! We loved it!
• Manuel (10/5): - Service was good and prompt. Rooms were spacious and had everything that we needed to be comfortable. Very short walk to the downtown. Breakfast was good too. Will definitely stay here again.
• John (6/5): Nice - And despite being an advertised amenity, the hot tub was not operational
• Verified traveler (10/5): - Quiet setting. Lots of character. Nice staff. Great breakfast.
• Verified traveler (8/5): - Súper bonito el hotel, que pena que el spa no estaba disponible en nuestra estadía 🙁
• Verified traveler (8/5): - Small bathroom, hard to sit on toilet. Very narrow
• Gideon (10/5): - Nice place and walking distance to the town. The restaurant on the compound was also fantastic. We had the pleasure of being served by an excellent waitress Jacqueline. Overall a pleasant experience.
• Clerenio (8/5): Boa hospedagem em lindo lugar - Confortável, bom café da manhã, bem localizado e com atendimento excepcional. Vale repetir!
• Douglas (8/5): Christian's good taste, shared. He is the owner. - We enjoyed the ambiance. The German owner was very friendly and helpful. As we were a multilingual pair, the fact that he spoke fluent English, Spanish, and German pleased us. The breakfast was far and beyond what we had come to expect elsewhere. We would stay there again when in Banos.
• Verified traveler (10/5): - Beautiful hotel , outside the crowdy and noisy part of Banos , but close enough to walk to Tourist Info and all major points of interest in Banos. Smiling personnel , helpful ...helped me book train ride . Excellent breakfast , with self-service excellent coffee. Gorgeous gardens, almost jungle atmosphere, in which is the breakfast area is , in a very relaxing environment.
• Tobias (8/5): - Die Betten waren sehr hart und es waren zwei getrennte Betten.
• Markus (8/5): Entspannung, nicht nur im Dampfbad - Kreativität an Bau, geräumiges Zimmer, einmaliges Spa-Erlebnis mit Baños Cajún, reichhaltiges Frühstück, zuvorkommender Service am Empfang. Einziges Minus: Tagessppell auf dem Pausenhof nebenan um 7 Uhr morgens.
• Meril (10/5): - Love this place. Was my second time back. Christian has a great place in heart of Banos. Very reasonable and nice hostel overall - more like a very unique hotel.
• Jerry (10/5): Nice place to stay at banos - Nice place to stay at banos. Recommended.
• Jennifer (8/5): - Great breakfast. Front desk very helpful
• Jenn (10/5): Loved Our Stay - We were very happy with this hotel. The grounds are lovely. The location is within easy walking distance of everything. The room was spacious and the balconies afford a great mountain view. Breakfast was plentiful and delicious - eggs, breads, meat and cheese, fruit. The owner is friendly and interesting. We ended up hiring him to drive us to Ingapirca and Cuenca. We woke up at first light anyway so the sound of school children was no problem, we enjoyed it. But if you want to sleep in, bring ear plugs.
• Jenn (10/5): Wonderful place to stay - We loved everything about Isla de Baños. The grounds were lovely, the room spacious and attractive, the views were amazing. The breakfasts were delicious. The owner was fun and interesting. If we ever return to Baños, we will stay here!
• Daryl (10/5): - Isla de Baños was a very clean and comfortable place to stay, walking distance from all the restaurants and shops in Baños. Breakfast was wonderful and spa treatments are also offered in house - the massages are a must do. Beautiful property!
• Colette (10/5): - We liked everything about this hotel. Comfortable beds, balcony and very clean and well maintained. The location was good on a quiet street but close to restaurants and stores. The only thing missing was a luggage stand in the room.
• Myrna (8/5): Would stay here again! - Lovely hosteria, nothing fancy but clean, friendly and great location.My husband and I were traveling with our 37 year old daughter and the room was very spacious. Just a few blocks away from the main downtown section so it was a bit quieter than some locations. Beautiful gardens.
• Traveller (6/5): Average Hotel Premium Price - This hotel's pricing is a little more upscale, but doesn't deliver on the accommodations. First and foremost, you get woken up with a blast from the loudspeakers next door which would be enough to wake up the dead. Guess it would be OK if you wand to start your day at 6:30am. As for the rest of the amenities they are OK, but not worth what you are paying.
• Marjo (8/5): Pension familiale sympatique - Hôtel très bien placé pour découvrir la ville à pied dans une rue au calme. Personnel charmant et serviable bon petit dej. Seul petit hic les toilettes fuyaient et malgré notre alerte rien à été fait sur les 2 nuits que nous avons passé. Malgré ca tres sympa! Clientèle familiale
• Verified traveler (8/5): Quiet hotel away from noise - Pleasing decor and quiet place, decent breakfast.
• Santiago (10/5): - Todo estuvo bien en el hotel, lo unico podrían renovar las TV de la habitación. Todo lo demas perfecto
• Verified traveler (10/5): Calme séjour a Banos - Séjour très agréable dans cet hôtel calme et bien situé. Le petit déjeuner est excellent et le personnel attentif à nos besoins. Malheureusement le spa ne fonctionnait pas lors de notre passage, il semble qu'il faut réserver à l'avance et payer un supplément pour pouvoir l'utiliser.
• Verified traveler (10/5): Close to Perfect - Beautiful. Clean. Gracious service. Artistic touches everywhere. Spectacular surroundings for people interested in Nature, history, local culture, and shopping artisanal offerings. Wifi is available; variable in the rooms. Ask for a balcony.
• Marcela (10/5): - Pasamos muy bien
• Verified traveler (10/5): Quiet and nice hotel - Stayed 3 nights at this hotel while exploring Banos. It is located away from busy area of the town, I slept very well every night. Breakfast was great and the owner and hotel staff were very helpful. You can hike up trails to view points and swings nearby. Highly recommended.
• Daniel (10/5): Great Place - great experience and lovely hotel, relaxing place, the breakfast is very good and the staff is pollite, welcoming and very helpful. definitely recommending!!!
• Verified traveler (8/5): Picturesque on edge of town - Very nice, only thing to be concerned with is next to children's playground which will be playfully noisy. If you enjoy the sound of a few dozen loud young ones this would be no problem. After 6 pm all is quiet.

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