elaya hotel vienna city center, Trademark by Wyndham
Location: Wildpretmarkt 5, Vienna, at
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
The elaya hotel vienna city center, formerly known as Arthotel ANA Amadeus, offers elegant rooms with modern amenities like flat-screen TVs, minibars, and plush bedding. Enjoy a selection of teas with the provided electric kettle, and rest easy with allergy-free pillows and blankets.
Convenient Location
Situated in the heart of Vienna's first district, our hotel is just a short walk from iconic landmarks such as Saint Stephen's Cathedral and the Hofburg Imperial Palace. Explore the city's top attractions with ease, including the Vienna State Opera and upscale shopping destinations.
Exceptional Services
Take advantage of complimentary WiFi, a guest computer in the lobby, and nearby public parking for a hassle-free stay. With a variety of dining options and event venues within walking distance, the elaya hotel vienna city center is the perfect choice for your Vienna getaway.
Important Information
Please note that the closest public parking garage is Tiefgarage Franz-Josefs-Kai, Morzinplatz 1, 1010 Vienna. This is a 5-minute walk from the hotel.
Please note, reception is opened : 7:00 AM - 11:00 PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 10:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Packed lunches
- Non-smoking throughout
- Concierge service
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
- Wine release events
- Secured parking
- Garage
- Electric bicycle charging station
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room
The double room features soundproof walls, a minibar, as well as a private bathroom boasting a bath and a shower. This wheelchair accessible double room has air conditioning, a seating area with a TV and a roll-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
-
Junior Suite
A seating area with a TV, a desk, a balcony and a private bathroom are provided in this suite.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
-
Superior Double Room
1 Queen Bed
151-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Hardwood or parquet floors
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Travel crib
-
Standard Single Room
The single room features a private bathroom, air conditioning, a minibar, as well as a seating area with a TV. The single room provides a tea and coffee maker, a wardrobe and a safe deposit box and wine/champagne is provided for guests. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
-
Superior Double Room
The double room provides soundproof walls, a minibar, as well as a private bathroom featuring a bath and a shower. This wheelchair accessible double room features air conditioning, a seating area with a TV and a roll-in shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
-
Single Room
1 Twin Bed
108-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Hardwood or parquet floors
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Travel crib
-
Junior Suite
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Single Room
This small single room has free WiFi, a flat-screen TV, radio and a bathroom. The bed has a width of 35 in.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Comfort Double Room
The bed has a width of 63 in.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room
Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Qiuhong (10/5): - very friendly front desk and provided help when needed.
- Aly (9/5): Vienna May - Great location, within walking distance to the centre and very close to St Stephens Cathedral, we could see the spire from our room. Not too loud for a city centre location. Staff very friendly and helpful. Great there was a fridge in the room. Could have had a bit more fruit and more food choice at breakfast. We didn't have a kettle just a coffee pod machine, so if you wanted a cup of tea, you couldn't have one.
- Viktoria (10/5): schönes haus mit traumhaftem ausblick - neu renovierte zimmer, sehr sauber, super freundlicher und kompetenter empfang, unkompliziertes check-in, ausblick auf den stephansdom 😍 es war alles gut, ich kann mir aber vorstellen, dass es im sommer sehr heiß ist, wor hatten keine klimaanlage im zimmer, leider war es nicht möglich ganz zu verdunkeln, in der nähe war eine baustelle (das ist aber in städten immer irgendwo so)
- Ulrich (9/5): -
- Coralie (8/5): -
- Mackenzie (10/5): -
- EFSTATHIA (7/5): -
- Andreas (8/5): -
- Barbara (8/5): -
- Ella (9/5): Good facilities and great location. - Great location, nice rooms, good shower, and comfortable beds Breakfast is not included in the standard price and is quite expensive
- Jörn (9/5): -
- Anja (8/5): I would come again and ask for another room or instrcution how to make the room colder for sleeping. - Location was very good, parking is possible in nearby garage. Breakfast was nice. Room was to warm for sleeping. Our room was an attic. It was laud outside and was not possible to sleep with open window. Window was without possibility for complete darkness in the room, only light grey fabric blinds were on the window.
- Richard (9/5): -
- Nadja (10/5): -
- Regina (7/5): -
- Reyyan (8/5): - Location was amazing.
- Selin (10/5): Konumu çok iyi ve bölge otellerine göre fiyat performans oteli. Temiz ve güleryüzlü çalışanlar ♥️ - Temiz ve güler yüzlü karşılama Beğenmediğim bir kısım yok
- Sona (10/5): -
- LESLEIGH (4/5): The staff were not very welcoming the whole stay their attitude actually spoilt our whole stay in Vienna - Location Staff
- Walburga (6/5): -
- Özdemir (10/5): - Merkezi olması personeli rahatlığı kesinlikle öneririm
- Jakub (7/5): -
- Thrasuvoulos (10/5): -
- Christophe (8/5): Très bon pour un weekend à Vienne - Excellent emplacement. Le petit déjeuner était également très bien. Le personnel était gentil et très attentif. L'isolation sonore entre les chambres serait à réviser. Sinon très bien.
- Carlos (10/5): - Hotel pequeno, mas bem localizado , junto ao centro . Funcionários da recepção bem prestativos . O quarto e banheiro bem espaçosos . Da para visitar todos os pontos turísticos a pé. .
- Diana (8/5): -
- Ines (10/5): Es war alles super. Wir haben uns sehr wohl gefühlt. - Eine tolle geräumige Unterkunft mit genügend Ablage - und Sitzmöglichkeiten. Sehr gut ist, dass Bad und Toilette in getrennten Räumen sind.
- GIULIANA (9/5): -
- sofie (9/5): -
- Martina (8/5): -
- Boschi (10/5): -
- Steve (10/5): - Lovely breakfast supplied by friendly Lisbon. Comfortable room. A little noise outside at the weekend late at night
- Erdil SERT (9/5): -
- Nergis (8/5): -
- Marco (10/5): Ottimo albergo, centrale, pulito, staff cordiale - Posizione centrale, a pochi passi dalla cattedrale e dalla fermata della metro. Staff cordiale e molto disponibile. Ottima colazione.
- Edison (10/5): - Το ξενοδοχείο κοντά στο κέντρο της πόλης Καθαρό άνετο και το προσωπικό ευγενικό και εξυπηρετικό
- rodoula (10/5): - Everything was excellent
- Adrian (10/5): - Great location and top staff / service. Snacks available 24/7 😋 Wi-fi was working most of the time but was temperamental on/off at other times
- Eliška (10/5): -
- Özlem (10/5): - Konum, personel, temizlik her şeyiyle harikaydı. Tekrar gelirsem başka yer aramam bile
- Zeynep Serra (8/5): -
- andrea (10/5): Localização excelente e hotel muito bom - Da localização que é excelente, do tamanho do quarto, do tamanho do banheiro, das instalações no geral. Cama e chuveiro bom. Cafe da manhã bom.
- VreniS (7/5): Für eine Nacht ok - Grundsätzlich soweit alles ok, jedoch erwartet man von einem 4 Stern-Hotel mehr!
- CARLOS (9/5): -
- Tamara (8/5): - Die Lage war perfekt War nicht mehr so neu wie auf den Fotos
- Tuncer Tuna (10/5): -
- Elizabeth (10/5): Very comfortable and great situation. - Great situation close to the city centre, great staff, all very helpful and professional. Situation close to all sites, shopping, restaurants and coffee shops.
- Arian (10/5): -
- Tuncer Tuna (10/5): -
- Sevgi (7/5): Konumu cok iyi, tam Viyana’nin kalbindesiniz - Kahve servisi, calisanlar ve konumi harikaydi Oda fotograflardakinden kucuk cikti maalesef
- Maria del Carme (9/5): -
- Anna (6/5): The best location in Vienna, convenient to everything! - Location Internet barely working, bathtub/shower broken but we were offered to change room, but declined as we had already opened suitcases etc. room cleaning not the best.
- Yutaka (9/5): 大満足！ - 綺麗だったし、スタッフの応対も大変良かった。 ベッドが少し柔らかすぎたかな？
- martina (10/5): -
- Diana (8/5): Nice staff and location! - Central location! Staff was great!
- Geraldine (10/5): Amazon location - Location Nothing
- Selim (10/5): - iki gece konakladık,tercih ettiğimiz otellerde en önemli 2 şey ulaşım rahatlığı ve temizlik.bu otelde de odalar oldukça temizdi ve ayrıca odanın genişliği de konfor açısından çok iyiydi.Şehir merkezine çok yakın bir mesafede oluşu da en büyük avantajlardan biri çok memnun kaldık.
- Georgia (10/5): -
- rollandi (10/5): Bellissimo soggiorno, presso questo hotel - Ottima la posizione, la camera pulitissima, molto spaziosa. Niente
- Cihan (10/5): Viyana için fiyat performans - Konumu çok iyi İş oteli havasında ancak yeterli bir otel. Temiz ve ferah odaları Isıtması iyi Genel olarak güzeldi. Lamba düzeni çok iyi değildi. Küçük bir loş ışık açma imkanı yoktu
- merve (10/5): harika - konum, calisanlarin ilgisi, temizlik, kahvalti, odanin olanaklari internet baglantisi
- Kjell (10/5): - Bra frukost Inget
- Chris (8/5): heel goed - super ligging, goed ontbijt koffiemachine is stuk
- Carlos (10/5): Mejoró nuestra experiencia en Viena - Ubicación perfecta, personal dispuesto siempre a hacer un café gratis. Nada
- Floriane (8/5): -
- Caner (10/5): -
- Alex (9/5): I would visit again and recommend to family and friends - Location is excellent and the room was perfect. We did not have any Breakfast at the Hotel as we only stayed one night There is nothing to say as we liked everything
- andrew wilks (10/5): Excellent - Location is fantastic
- Manuela (9/5): -
- Sonja (7/5): Wir empfehlen das Hotel gerne weiter. - Wir wurden an der Rezeption sehr freundlich willkommen geheißen. Die Lage des Hotels war perfekt unseren Aufenthalt!
- Elizabeth (10/5): Staff were great, facilities were very good, it was well presented. - It was central and convenient to the city of Vienna Nothing
- Flavia (9/5): - Das Hotel liegt sehr zentral. Es bietet ein sehr gutes Frühstücksbüffet mit grosser Auswahl. Das Zimmer was sauber und das Personal sehr freundlich. Leider was das Bett viel zu hart.
- Rocha (10/5): Viaje con mi hijo - El desyuno buenisimo pero lo mejor es la encargada, muy atenta y servicial.... gran mujer!
- Annalisa (9/5): -
- Veronique (9/5): excellent choix - Excellent choix !Emplacement idéal pour visiter Vienne à pied, central et à 10 mn de tout ou presque. Personnel sympathique et serviable. Petit dejeuner complet et copieux . ras
- AriannaTrakaki (10/5): - A great option with a location that’s hard to beat, the room was spacious and clean, the staff very helpful. I would stay here again.
- nathalie (10/5): Un merveilleux séjour - Hôtel très propre à taille humaine, accueil exceptionnel avec personnel bienveillant et francophone Exceptionnellement bien situé à 5 minutes à pied de la cathédrale et Stephen platz. Très bon petit déjeuner
- Maria (8/5): Magica Vienna - Ottimo Hotel in posizione centrale e comoda per visitare la città, camere spaziose e pulite, personale molto gentile e accogliente. I cuscini dei letti troppo morbidi.
- Karen (10/5): Perfect hotel - The location is perfect, so close to the main sights. The staff were so friendly and welcoming. The room was a good size, so modern. The only negative I could say, there was no bar in the hotel
- Gviniashvili (10/5): -
- Gustavo (8/5): Hotel bien ubicado con muy buena atención, que debe mejorar su remodelación - Ubicación Habitación amplia Atención del personal Baño remodelado con problemas de ventilación Cortinaje con exposición a la calle Costo elevado
- Vjosana (10/5): -
- Pierre (10/5): Grand confort et idéalement placé - Emplacement idéal en plein centre ville et dans une rue très calme. Un personnel adorable et super professionnel avec un plus : parle parfaitement le français ! Clairement une adresse à retenir pour une prochaine visite de Vienne. RAS
- Brian (10/5): Super central, warm welcoming team and a charming property - Very central and super clean Nothing. Great value and a wonderful, friendly and helpful team.
- ML_1977 (10/5): Eccezionale! - Posizione centrale, a 5 minuti a piedi da Stephanplatz e dalla metropolitana. Stanza accogliente, pulita, servizio ineccepibile. Consigliatissimo!
- Gardiner (10/5): -
- María (9/5): Ideal place to stay in the centre of Vienna. - The location is fantastic! Also all the staff were great, Lisbe was lovely and very helpful.
- Snir (6/5): ממוצע מאוד - היי אהבנו מאוד את המיקום ואת החדרים עצמם. היי לקחת בחשבון שמי שיישן בקומה למעלה בחלון לא אטום 100 אחוז אלה 60% ובבוקר ממש יש אור שאי אפשר להתעלם ממנו. כמו כן המגבות של המלון מגבות גוף קטנות מרגיש דקות וזולות. כמו כן האינטרנט בקושי עובד .
- Lior (9/5): -
- Nikolas (7/5): -
- Jana (5/5): -
- Maria (6/5): - Posizione centrale Camera consegnata non era stata pulita, c’era la spazzatura nella pattumiera, nel bagno gli asciugamani sporchi e letto non rifatto.
- Jacqueline (7/5): Kurztrip in der Hauptstadt - Seeehr Zentral, in 3 Minuten bei ber U-Bahn, großes Zimmer, bekamen anscheinend ein kostenloses Upgrade das Zimmer dah aber so aus wie auf den Fotos 😃 Service sehr nett und zuvorkommend, beim Frühstücken vielleicht etwas zu präsent.
- Rocio (10/5): Escapada perfecta - Estaba prácticamente en todo el centro y las instalaciones perfectas, tiene ascensor , no se oye nada de ruido por la noche ...
- Ali (9/5): - Great location
- merve bihter (6/5): - konumu çok iyi odalar temiz 5. katta olan odamızda wi-fi çalışmıyordu
- MARIA JOSE (8/5): Ubicación céntrica, andando a todas partes -
- Veronica (10/5): Excelente - La ubicación es excelente, el personal muy atento y cordial. La limpieza es para destacar. Habitación amplia y muy comoda, muy calefaccionada Nada
- Nada (8/5): I’m recommending this hotel as a very good value for the money spent - Superb location, extremely polite and friendly staff, clean and comfortable room WiFi connection could be better
- John (10/5): A fabulous location with great staff. - The location was fabulous. Just a few minutes walk from Stephansplatz and most of the concert venues. The wifi was poor. It didn't impact our stay too much, but just a little frustrating as we needed to research the City to make the most of our short stay.
Photos
