Coconut Hotel Boutique
Location: Calle 32 Norte, entre Av. 30 y Av. 35, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Outdoor Pool and Rooftop Terrace
Indulge in relaxation at the outdoor pool or take in stunning views from the rooftop terrace.
Concierge Services and Room Service
Benefit from helpful concierge services and treat yourself to room service during designated hours.
Convenient Location and Nearby Attractions
Located in Playa del Carmen, Coconut Hotel Boutique is a short walk from Playa del Carmen Main Beach and Quinta Avenida, and close to various popular attractions such as Mamitas Beach and Xplor Theme Park.
Don't miss out on a memorable stay at Coconut Hotel Boutique. Book now to experience these fantastic amenities and more!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: The front desk is open daily from 8 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Amenities & Facilities
- Free WiFi
- Luggage storage
- Concierge service
- Front desk (limited hours)
- Tours/ticket assistance
- Rooftop terrace
- Airport transportation - pickup (surcharge)
Rooms Available
-
Quadruple Room
2 Double Beds
Features a private balcony
Layout - Separate dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Stovetop
- Room service (limited hours)
- Ceiling fan
- Separate dining area
- Free WiFi
-
Double Room (With Sofa Bed)
1 Double Bed
538-sq-foot room, balcony with city views
Layout - Separate dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - A double sofa bed
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Stovetop
- Sofa bed
- Room service (limited hours)
- Ceiling fan
- Separate dining area
- Free WiFi
- Smoking and Non-Smoking
-
Superior Double Room
1 Queen Bed
431-sq-foot room, balcony with pool views
Layout - Separate dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping
Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Stovetop
- Room service (limited hours)
- Ceiling fan
- Separate dining area
- Free WiFi
- Smoking
Guest Reviews
- Erik (10/5): - Todo muy bien, la habitación excelente y la ubicación.
- Georgios (4/5): Bad choise for all - Very old building and equipment. But Internet access. The breakfast was the most bad than i saw. U friendly staff. The reception only few hours. All the foto are fotoshot. Far from central. No soap, shampo and towers in the room. I ask and bring me soap and 1 tower only
- Verified traveler (4/5): - La alberca muuuuuuuy sucia, la gente que atiende muy grosera, no son mexicanos y se creen dios, el desayuno que dan no es suficiente y si preguntas o pides más mantequilla te dicen que raspes el papel por qué ya no traerán, ni servilletas te dan, son muy groseros
- LachoTV (6/5): - El precio está muy accesible pero estaba sucio y la cama demasiado mala, no pudimos descansar bien, nunca cambiaron nuestras toallas, lo unico positivo sería el precio
- Blanca (4/5): - Mi puerta tenía problemas para cerrar, tuvimos problemas con el agua, 2 días sin Internet, no había suficientes cobijas ni toallas.
- Verified traveler (4/5): - No volveria. El baño no funcionaba bien. Te metias a bañar y el agua se salia hasta la recamara. Lo unico bueno fue la alberca.
- Verified traveler (10/5): - Excelente actitud y el lugar esta muy bien para el precio. Lo recomiendo mucho
- Verified traveler (2/5): - There was a flood in my hotel they did not do anything about it my clothes was wet the pool was filled with dirty water television was not working air conditioning was not working they changed us to another room we had the same situation going on I decided to call Expidia that same night I emailed them some pictures and proof that the pictures Expidia has online for this hotel and information was not the reality I saw when I got there it was terrible do not waste your money going to the coconut hotel boutique It was the worst experience in Mexico service was horrible !!!!!! Maintenance was horrible everything about this hotel was horrible !!!!
- Verified traveler (2/5): - Service pourri sur tout. Aucun retour de réponse aux questions
- Anthony (6/5): Average but only a one night stay! - The hotel was very hard to find. The bedroom was basic but for one night you can’t complain especially for the price. However the bathroom is we’re it really let you down. The toilet wouldn’t flush, there was no running water and it was very dated. Reception staff was friendly enough and the free WiFi was average. Overall for the price it’s not all bad but you couldn’t stay for longer than a night until they fix their shower and toilet issues.
- Verified traveler (6/5): - TV Channel package for locals. Only stations were CW (Awful) BYU TV (Awful) and 3 Fox Sports (College Only Repeats). Water problems 6 out of 27 days. Wi-fi problems but rectified prior to check out. Good quite location. But overall for the price you cannot complain! Can expect much
- Verified traveler (10/5): - Es un hotel de paso no para permanecer en él desde mi punto de vista, su estilo es rústico, esta cerca de la 5ta avenida, tiene una pequeña alberca como de 3 x 3 , para el precio esta super bien, cumple con lo básico
- tyler (10/5): Great place to stay for very cheap - I was pleasently surprised at how beautiful this place was for how cheap the room was. The staff were so helpful, the area was within walking distance to bus stops, restaurants, 5th ave, the Cozumel ferry...it was perfect
- Kathy (10/5): Adorable place! - I loved this place! It was beachy, had a pool, friendly staff, and very clean.
- Laura (8/5): - Great little hotel. Recently renovated with a small pool. The kitchen was great, and a 10 min. walk to 5th Ave. Very clean.
- tara (2/5): BEWARE DO NOT STAY!!!!! SCAM!!!!! - DO NOT STAY!!!!!! the lady who runs the hotel is a total scam artist!!! i couldn't read all reviews until now and i wish i did! because i would never have stayed. she tried the same thing with me about asking for extra money at check in, then claimed i owed $50 in damages for broken plates.. i recorded the room on my phone as proof that there was no damages and then she came to demand money and i have her on camera saying i broke them and then changing her story saying the damages were for towels left on the floor... she was a total nightmare from the second we got there. was always trying to find a way to make us pay $50 cash. she lashed out at my boyfriend and almost broke his phone because we wouldn't pay her cash. we were also told it was pet friendly and said online it was pets stay free then also tried to charge $20 a day for 6 days on top of the booking when i had proof if was free. my dog is a service dog and she said he needed to be in a cage or couldn't stay but who travels with a cage for service dogs?!? the place smelt like mold and mildew. paper thin walls. most UNCOMFORTABLE bed ever. this is by far the worst hotel I've ever stayed at. I'm filing an official complaint as she harassed my boyfriend and i so badly that we had to leave half way through our stay. she also let her self in our room while we weren't there and would knock on our door every day to ask for money for something else. DO NOT RISK STAYING HERE!!!!
- Verified traveler (4/5): Very basic accommodation - All the furniture was made from used pallets and the bed that has no boxspring was very hard. It was clean and well maintained but very basic no frills accommodation.
- Jose Manuel (10/5): Our adventures - Was excellent
- Verified traveler (2/5): Stay away - I went to the hotel knowing the price on hotels.com. The lady at reception asked for double the amount to stay. I said i would just book online then and asked to use the Wi-Fi. She said she didn't know the password, so i said I'd take my bags and go across the street. Then she said she would give me the password. I booked and paid online. She said I did not pay and had to give her an extra $50. I immediately got on the phone with hotels.com, as soon as I did then she said it's ok, it's ok.. Then she locked our luggage in the office! What else.. Bathroom smelled like sewage, killed a giant cockroach, kitchenette with no utensils or dishes lol.. Just don't stay here if you have another option. My vrbo got denied last minute so I was stuck with no options. I managed for a night and left. Sketchy central.
- Verified traveler (2/5): No hot water,and UNDER RENOVATIONS = NOISY + DIRTY - Don't go here - Maybe next year but right now it is a noisy and dusty place. On top of hearing hammer-drills being misused at 8am, you will also hear the staff yelling at each other. My room had a layer of plaster dust everywhere, leaving marks on my bags and clothes. Just Don't Go...
Photos
