99 The Heritage Hotel

Name: 99 The Heritage Hotel
Address: 2 Singharat Road, Tambon Sri Phum Amphoe Muang, Chiang Mai, Chiang Mai, 50200, Chiang Mai, TH

Location: 2 Singharat Road, Tambon Sri Phum Amphoe Muang, Chiang Mai, Chiang Mai, 50200, Chiang Mai, TH

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Welcome to 99 The Heritage Hotel, a charming escape in the heart of Chiang Mai.

Recreational Amenities: Dive into relaxation at our outdoor pool, stay fit in our modern fitness center, or explore the city on our rental bicycles. Every moment spent here is designed to rejuvenate your spirit.

Gourmet Dining: Savor delectable dishes at our on-site restaurant or enjoy the convenience of room service. Don’t miss our refreshing drinks at the poolside bar, perfect for unwinding after a day of exploration.

Comfort and Convenience: Our air-conditioned rooms are equipped with refrigerators and flat-screen TVs for leisure, while luxurious bathrooms feature deep soaking bathtubs and rainfall showers. Enjoy complimentary breakfast and seamless connectivity with free Wi-Fi throughout your stay.

Experience luxury, comfort, and the best of Chiang Mai culture—book your stay at 99 The Heritage Hotel today!

Important Information

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Free breakfast
Fitness facilities
No single-use plastic straws
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Smoke-free property
Tours/ticket assistance
Snack bar/deli
Free self parking
Free cooked-to-order breakfast
No single-use plastic straws

Rooms Available

Heritage Deluxe Room

1 King Bed
344 sq feet

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels and Netflix
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and desk chair; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Heritage Grand

1 King Bed
377-sq-foot soundproofed room, deck/patio with pool views

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels and Netflix
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and desk chair; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Deck or patio
- Desk chair
Superior Double Room

1 King Bed
280.0-sq-foot soundproofed room with a balcony

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels and Netflix
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and desk chair
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Heritage Balcony

1 King Bed
398.2-sq-foot soundproofed room with a balcony

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels and Netflix
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and desk chair; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair

Guest Reviews

nigel809 (10/5): Wonderful stylish hotel in a fabulous location - Lovely hotel in a perfect location in the old city. Friendly and very attentive staff. The hotel has a wonderful ambience that feels like the set of a classic 1940’s movie. Highly recommend this hotel when in Chiang Mai.
craigbY8425LL (6/5): Nice hotel with terrible communications - Good hotel but terrible communications. I stayed here in January 2025 and was planning on staying here again in January 20 26, but could not get anybody from the hotel to respond to me when I made an inquiry via the method they tell you to on their website. They have a nice hotel but they really need to improve their customer service.
P6762SKmichaelb (10/5): Would stay here again - Had an excellent experience staying at this hotel. The staff was super helpful. On our first night Imm recommended a fantastic massage place. It was so good we went there 2 nights in a row. The breakfast was great, free water bottles and snacks any time. Even after checking out the staff was nice enough to let us eat some take-away food at their tables, brought us bowls and silverware, even cleaned it up for us. Will recommend this place to all my friends and family.
Guy (10/5): - Wonderful!!
Michael (10/5): - Very comfortable place to stay. Staff is great, as are the delicious breakfasts. A great property! Hotel is convenient to many shops, including a great leather goods store, and “Its Good Kitchen”, an excellent and popular lunch and dinner spot.
Justin (10/5): - Such a great hotel and recommend it highly. Staff were so helpful
mel1971 (10/5): Perfect…. - Beautifully styled hotel, amazing staff and lovely food (breakfast is really good as is the lunch/late afternoon meal (the best Pad Thai). I am fussy and this place really did exceed all expectations. Fantastic location in Chiang Mai old town. My family (husband and 2 older teens) really enjoyed our time here. I’d thoroughly recommend it!
Vasil (10/5): - Fantastic location, walkable to everything, truly amazing staff, great breakfast and generous VIP amenities. Wonderful all around!
117arnaudd (10/5): A magical stay! - We spent 3 days and 2 nights at 99 The Heritage Hotel and it was truly exceptional. The hotel is stunning — it feels like stepping into another era. The location is perfect, right in the heart of Chiang Mai’s historic center. The service is outstanding: the staff are incredibly kind and do everything to make your stay perfect. Free bikes, on-site cooking classes, great city tips… Every detail is carefully thought out. We’ll definitely be back — next time for a longer stay!
JohnK801 (8/5): Glad we stayed here. - We visited Chiang Mai mainly to see the elephants. This hotel is well located in the old town, close to the main attractions. The only gripe I would have is that the gym is not great. Otherwise the staff are really helpful and cheerful, the breakfast was fantastic also.
John (8/5): Very nice stay - Well located hotel in the old town. Excellent staff, great breakfast.
alcribi (10/5): Wonderful stay, very helpful staff - My wife and I stayed for 3 nights in one of the rooms on the ground floor with direct access to the pool. We were happy to get one of the 5 available parking spots for our rental car and used the hotel bicycles to explore the city. All the temples in the inner city are in walking distance. The staff was extremely helpful and gave us valuable tips for shopping and dining. Breakfast and lunch dishes were excellent.
Janice (10/5): - Great staff and location
Brendan (10/5): - Enjoyable stay within walking distance of many activities.
Luis (10/5): - The moment you walk in, the staff gives you a great welcome! This is a great hotel because it is within walking distance to various temples and also literally like 2 minutes away for Sunday market! Also hotel is located near a 7/11 and many restaurants. Facility is clean and what makes this a great place is their staff!!! They go above and beyond to offer great service and make you feel super comfortable
Nadia (10/5): Vacation - The hotel was very classy with excellent service. Breakfast was amazing with good selection. Location was perfect to be picked up by tour service. Plenty of places in walking distance to shop and eat. Good for family and couple stay.
Roger (10/5): - Lovely hotel full of character. Staff friendly and helpful. Great location
Marlon (10/5): - Ideal location in a place that takes you back to early 1900s luxury. The staff is wonderful. The amenities are plentiful.
Courtney (10/5): - Very clean, friendly staff, comfortable bed had a very good sleep. Thank you!
Broc (8/5): Service was amazing and property was beautiful. - The service from when we were greeted until we checked out was unmatched. All of the staff were so kind and helped us with any questions that we had. The hotel is beautiful and in a great location. Would stay again!
Geraint (10/5): - It’s all about the staff! They go above and beyond to make sure you have anything and everything you need. But this gorgeous boutique hotel was exactly what we wanted for our trip. For those Sun worshipers i probably wouldn’t suggest this hotel, as the courtyard swim area only get’s sun for a short period of the day. But it’s perfect to chill around when your back if your out doing tours for most the day
alasdaire2014 (10/5): Lovely haven in centre of Chiang Mai old town - Had large ground floor room opening through French windows onto the poolside. Good aircon, good size comfy double bed and bathroom with both bath and shower. Wonderful helpful staff in restaurant and lobby area who were always brilliant! Poolside loungers very pleasant when you wanted to relax from sight-seeing in the heat of the day and cool in the pool. International buffet and a la carte breakfasts to cater for all tastes and appetites plus a good egg station. Entrance area charming with plants, pools with coy carp, lanterns, black and white chairs etc. Complimentary water, snacks and ice cream available all day in the lobby/poolside area. No evening restaurant in house but a multitude of external options within a hundred metres.
Kevin (10/5): Great hotel. - Beautiful hotel. Great location. Staff helpful and friendly, especially Imm on reception. Just stay here!
Cesar (10/5): Comfortable Quiet Clean - Hotel is conveniently located to the Wat Pra Singh (temple), The 3 Kings statue and the Cultural Center. Local restaurants and legit massage parlors abound. Staff are superbly helpful and accommodating. Room was comfortable and clean. Welcome drink was available. Buffet Breakfast came with the booking with added a la carte options. Food was delicious. Bicycles available for use. A very relaxing and quiet place to be.
938laurentp (10/5): 99 Heritage Hotel, 100% recommended - The 99 Heritage Hotel in Chiang Mai is a quiet gem with exceptional staff. Khun Fon, Khun Dao, and Khun Ya were incredibly friendly and helpful throughout our stay. The hotel's peaceful atmosphere was perfect for relaxation, and the room was quiet (especially the one with swimming pool view), cozy and well-maintained. I highly recommend it for a serene getaway in Chiang Mai.
L2460GEnicks (10/5): Relaxed vibe, amazing staff <3 - The hotel has a boutique feel, the decor is largely monochrome and the atmosphere pretty chilled. Whilst not the largest hotel the tables are well spaced giving a high degree of privacy. Breakfast is excellent and includes a cooked to order element along with a varied buffet. The rooms are a good size and well appointed and we had direct access to the pool. The real jewel in the crown here is the reception team who are truly welcoming, polite, smart, and ever helpful. I felt privileged to be able to learn about their lives, culture, interests and aspirations. Props to Fon, Nut, Mook, and Imm We would love to return one day..
229neak (10/5): Great stay and great hotel - Wonderful hotel with amazing staff. Location is great, walking distace of temples etc. Hotel is full of flowers, beuatifull. Rooms are spacious and clean with a modern twist. Coffee and ice cream served 24/7. They offer lovely experiences like cooking class, tuk tuk tours etc. But the service - just great. Would definately recommend as well as Chiang Mai!
Dennis (10/5): - Excellent staff, location and amenities
Huntva (10/5): Delightful Stay with Excellent Amenities - This colonial heritage building has a beautiful courtyard and friendly, attentive staff that greet you upon entering. The location is perfect for exploring the Old City and enjoying the Sunday Night Walking Market. My spacious room on the second floor had a small balcony. I slept very well during my stay. I highly recommend their breakfasts which featured a small buffet with fresh fruit, pastries, yogurt, juices, etc… Plus, I loved the made to order options, including the French toast. Around the corner is the excellent LINK Cuisine restaurant where I enjoyed several dinners in their garden section. Staying four nights triggered some nice free amenities including two light lunches featuring Thai dishes, a lovely afternoon tea and a walking tour with a staff member of the Old City temples. 99 The Heritage would be my first choice when I return to Chiang Mai.
Peter (10/5): - The staff are friendly and ver my helpful.i love the combination of Asian and colonial period design and ambience. Service was impeccable.
Nicola (10/5): - The hotel is beautiful. Our room was a great size and we had everything we needed including free mini bar. Our room was very clean and the staff were really helpful. They sorted out a hire car for us.
Molly (10/5): - We loved the central location, friendly staff, convenient laundry service, attentive housekeeping, and cute pool. We will stay here again! Breakfast had a good selection and excellent service.
101holidaylover (8/5): Lovely hotel, good location - Arrived and received a very warm welcome. Room was ground floor overlooking the pool which is what we requested. Rooms are very clean and well appointed. Hotel offers free snacks, water and ice-cream 24/7 - what a nice surprise. Free push bikes which is great. Good location. Breakfast average and struggled to get coffee orders right.
Mark (10/5): - The hotel is absolutely beautiful and located in great part of town close to everything. They spoiled us with welcome drinks and treats throughout our stay. The breakfasts were included and delicious. I would recommend this hotel to all travelers!
Yong Jin (10/5): - Everything was good.
Cheryl (10/5): - This hotel was beautiful and quaint. The staff were all friendly and there were wonderful amenities lime free Ice cream, water and complimentary lunch upon arrival. We highly recommend this hotel.
francescamL855ST (10/5): Incredible experience and service at 99 The Heritage Hotel, Chiang Mai, Thailand - This boutique hotel in the old city is quite simply outstanding in all aspects. It is close to major attractions such as the main temples and there are plenty of restaurants and massage/nail salons close by as well as a supermarket and other shops. The rooms are spacious and immaculately clean. The food, particularly the breakfast, is abundant and very tasty. The service from the staff is the best I've experienced in any hotel in the world, and I travel a lot. They are attentive to every request, including going out of their way to help arrange a visit to a hospital when I was unwell and checked on my health on my return. The staff organized tours, taxis and gave excellent advice about the best things to see and do in Chiang Mai. I highly recommend this hotel to anyone visiting this lovely region of Thailand.
Lesley (10/5): - I can’t say enough about this property-staff in Thailand are known for their hospitality but at the Heritage it is just a step above. Everyone was so kind and helpful -answering questions, setting up rides or towels for a day trip we took. The breakfast and lunch was the best of all the hotels we have stayed at -4 now. Fresh fruit galore and the made to order breakfast decorated so beautifully and tasty. The hotel is beautiful-we stayed in the room overlooking the temple and were worried about street noise but they have installed excellent doors and windows and it was quiet. Lots of food options around and 100BHT ride to South Gate for street food etc I am now addicted to the Chain Mai noodle soup. Because of the room I booked we also got complimentary Tuk Tuk tour, hour massage, lunch, tea etc which I knew nothing about until we checked in. The girls they have who did the massage by the pool were amazing-best we have had (have one everyday) and we even paid them to come back and work on shoulders and back which was more expensive than the street places but a fraction of home prices and absolutely worth it to work out the travel knits in our shoulders and necks. I would absolutely stay here again without hesitation. This place was lovely!
Tianyi (10/5): - excellent place. If you like to enjoy the quiet and respectful place enjoy a peaceful vacation. This is the right place. Breakfast is alright, not excellent. But other than that. This whole place can present as a five star museum garden hotel
Faye (10/5): Superb - The hotel is lovely: spacious clean comfortable rooms, beautiful lobby, free water and cold towelettes and ice cream in the lobby, very nice breakfast with some made to order options as well as the buffet. The staff is even better: welcoming and gracious and helpful. Imm was first class for a front desk staff member. The included activities were super: 2 cooking classes ( thank you John) and shuttles to two suggested markets (JingJai market especially and that was a suggestion from Imm too). The Sunday night market is a block away and such fun. I could go on and on. I just loved this hotel
Robert (10/5): - Wonderful hotel. Great location in old town making it a very walkable location. Great guest rooms and solid amenities. Would stay again.
Tina (10/5): - Hospitality at this hotel was second to none!
kevindQ1937KZ (10/5): Highly recommend 99 Heritage! - An amazing boutique hotel in the heart of Old Town. Very nice rooms, amazing staff, and the free breakfast, latte, ice cream, water….. and a lunch was amazing. Highly recommend this hotel . Great tour desk, got us great taxi’s, and cheaper than on sites or Viator
Ian Blair (10/5): - Great small boutique hotel. Imm was so pleasant to us during our stay. Relaxed atmosphere.
Kevin (10/5): - An amazing boutique hotel. Rooms very nice, the staff amazing (in particular Imm) and the free breakfast, latte’s and lunch were fantastic!!
Brian (10/5): - Beautiful property in the heart of Chiang Mai Old City. Friendly service-oriented staff, wonderful breakfasts, welcoming lobby area with complimentary bottles of water, inexpensive and prompt laundry service, and a hotel cat.
Cynthia (10/5): - A charming small hotel in a great location, with a warm and attentive staff.
Kanu (10/5): - Absolutely loved this location. The staff was phenomenal, and the location was excellent. I loved the daily breakfast's quality and options. I appreciated the peacefulness of the open-air lobby and the historical architecture.
Lynne (10/5): Wonderful hotel, 99, The Heritage - We really loved 99, The Heritage. It was all we hoped for, after I had researched so many smaller boutique hotels in the Old city in Chiang Mai. The people were very warm. There were so many lovely touches. I highly recommend it and the flowers in the entry.. oh my!
192pwk (10/5): Boutiuque city break - A very kind and attentive staff made the stay a bit special. Our room was right out onto the main street in front of the temple but was much better sound proof than expected, with a very good bed and a pleasantly big new bathroom. The hotel interior was much nicer than expected with a mix of new and old furniture and building components. Also everything was squeaky clean. A very big plus was the complementary bikes and not least the complementary water (and juice and even ice cream).
kirstie (10/5): - Lovely place right in the heart of town. Very quiet and tranquil hotel
EganS_13 (10/5): The Only Place To Stay in Old Town Chiang Mai - This is my favorite place to stay in Chiang Mai. It is right in the heart of where you want to be with everything within a few blocks; food, a vegan cafe with a yoga studio (The Butterfly Effect), coffee, a pharmacy, night market, temples, and tuk-tuks to whisk you away to your next adventure. The staff are gracious and accommodating making sure you have everything you need. The breakfast was extensive and excellent, and espresso drinks were available at no cost. Rooms are beautiful with super soft and comfy beds, working and effective A/C, and a big bathtub. You are on a main drag, so there is some noise, but things quiet down after 10. Ice cream is available 24/7 when you get the munchies for something sweet. This will always be my go-to accommodation when in Chiang Mai. Thank you to the gracious staff for your attention to detail and ensuring my stay was perfect.
Ashesh (10/5): - This place is a hidden gem! An old palatial property has been converted into a hotel with modern facilities. The staff was incredible, the breakfast was great and we were provided with a lot of "extras".
May (10/5): Lovely and adorable hotel - Lovely and adorable hotel in the best location! You can reach all the main attractions on foot within 15-30 minutes, and the area is safe and there are lots of things to see so the walk is pleasant. The room is super clean and the staff are friendly and helpful. I’d love to stay at this hotel next time I come back to Chiang Mai.
Rahul (10/5): - Great stay, very friendly staff, and awesome location. For the money, this place is an incredible value. I would highly recommend this place to anyone. They went above and beyond.
Verified traveler (10/5): Lovely boutique hotel well located - This boutique hotel is charming and the staff go above and beyond in every possible way.
JOSE (10/5): - One of the best boutique hotel deals to find. 99 The Heritage Hotel had outstanding staff, excellent and quieter location, convenience of Wat Pra Singh and Sunday Night Market. The hotel provided a package deal including meals, tours, and massage that was incredible. We highly recommend the 99 The Heritage Hotel!
Donna Yang (10/5): - 5 star property top to bottom. Excellent service and staff. Great location. Very walkable area. Beautiful lobby and garden area. Lovely breakfast/ buffet included. Excellent stay all the way around.
Chen (10/5): - Absolutely an amazing experience. Thank you to all hotel staff
Huichun (10/5): - Good location
Charles (10/5): - The staff are truly remarkable, attentive, helpful and most of all really friendly. The location is fabulous. Breakfast is good. We enjoyed our 4 nights stay at this lovely hotel.
Erica (10/5): - I loved this hotel! It was super cute and had a fantastic breakfast with specialty coffee in the morning. The staff were super helpful and friendly. They even helped dress me for an event ! They really went out of their way. It was also so close to so much to do around Chiang Mai centre. It’s really a great location. I wish I had stayed here longer
Henry (10/5): - Great location. Friendly service. Nice extras
Keith (10/5): - Unique hotel in a prime location in chiang Mai. Staff was friendly and the amenities were great!
Dorothy (10/5): - Lovely boutique hotel... gorgeous floral displays throughout. The service from all the staff were amazing!! Enjoyed all the little extras this hotel provided... food presentation was stunning 💞
Lawrence (10/5): - This is an great small boutique hotel. It is like taking a step back in the past with a classic hotel. Built in an old mansion the rooms surround two courtyards that are open to sky. Beautiful plantings and water features make this an idyllic place to sit and have a drink. The top floor has a large sitting area, and I believe all the rooms have balconies. Service was perfect, always there when you needed it but never in the way. The hotel was spotless, and I cannot ever remember staying in a cleaner hotel in Thailand. Our room was not large but perfectly fine for the two of us. The bathroom was well appointed and everything worked well. The a/c worked fine - although one can sit in the courtyards which are not air conditioned but the temperature is delightful with natural cross ventilation. There is a very good breakfast served daily. A very classy and relaxing place to stay. We would definitely come again. One tip - pick a room with a balcony on the second floor overlooking the courtyard. It is a wonderful place to sit and have an evening drink.
Verified traveler (10/5): Best bed I slept on in Thailand - Can I move in? This hotel is amazing. It has so many beautiful details. From the comfortable beds, updated bathrooms, to delicious breakfast and complimentary cold water and towels in the lobby. The location is excellent and easy to get to everything we wanted to do on foot.
Flyer15540143135 (10/5): Beautiful boutique hotel with old world charm in high end, intimate & luxurious surroundings…staff are super attentive - Amazing experience. This place is small, cozy and very unique with old world charm and super attention to detail. From the decor to the ambiance to the complimentary offerings (free Tuktuk tour, free walking tour, free Thai massages for both of us, free ice cream in lobby!). Very intimate setting and breakfasts were also great. We did umbrella painting, saw a live dance show in lobby and hotel very well situated in old town of Chang Mai. Felt like mini oasis resort in middle of bustle. The Whire Lotus: Chang Mai! Lol
Brenda (10/5): - The staff are ALL so wonderful and lovely, there’s not enough beautiful words to describe our stay. We will most definitely come again.
Yvonne (10/5): - Boutique property, fantastic staff, great location and such comfortable beds. Loved it,
Scott (10/5): - Very nice hotel with free tours and cookery lessons. Staff were very friendly and attentive.
extravelagent (10/5): Great stay and experience! This hotel is legit! - Stayed at the 99 for business in September right in between the floods. AWESOME stay. Booked a balcony room overlooking main road and no issues with noise. Hotel has a really cool esthetic and atmosphere. Hard to describe so you have to visit. Lots of floral mixed in with dark Lanna style. I loved it. Hotel is in a quieter part of the old town but still walkable to everywhere. Room was spacious and lots of amenities. Only drawback was that the a/c was super strong and vents blew right onto the bed. Needed to adjust a/c so I wouldn't freeze but needed it on. Bathroom light could have been brighter but it was just me so no biggie. Again the room was huge and could fit my two luggages with work stuff no problem. Note the hotel doesn't have an elevator so the bellmen will have to carry up and down so have some tip ready. Breakfast was great and looked forward to it every morning (loved the sliced mango and both the a la carte and buffet style breakie was delicious). Staff were very accomodating and super friendly. I had booked the airport pickups with no issues and they even booked an all day driver and car for me another day and it was extremely affordable. I even requested to have the same driver for my airport drop off hahaha. As a top Expedia member I got a VIP coupon which was awesome to use and super delicious lunch. I wasn't able to partake in the cooking class as it wasn't running the days I was there somehow but I did get to enoy their free lobby ice cream and snacks. YUM. I also specifically booked this hotel for the reviews and the "se-wen" that's around the corner and visited frequently for the snacks and drinks nightly. Even used the ATM upon arrival. The massage place right across the street (on the smaller street) is great and used their services both days! They are so nice! Note, the main lobby (with the car) closes around 8:30pm and you need to use the smaller entrance at night (no biggie). Just don't freak out if it's closed haha. I used their bikes on several occasions and I highly recommend to visit the city that way. Didn't use the pool (rain) but I did use the fitness center. Tiny space, limited machines, but I got a sweat on which was fine as I needed to work off all the delicious thai food. Overall the reviews are spot on for the 99 and will book another stay there when I'm back in CNX next year! PS say hi to the hotel cat!
tialic (10/5): Absolutely worth visiting! - We’ve just spent 3 nights here and it’s been great, they offer free water, a few snacks and ice cream. The buffet breakfast is also great. The hotel is right around the corner from a great restaurant called its good kitchen which I recommend visiting!
John (10/5): - Gorgeous property. Amazing staff. Morning swimming in the pool. Delicious breakfasts First class service
Barbara (10/5): - Great location and staff. Fon, the receptionist, was accommodating, friendly, and helpful. Thanks for the wonderful stay.
Michael (10/5): - An excellent room at an excellent hotel in lovely Chiang Mai. Loved the balcony! Service was friendly and the hotel itself is stunning.
Brian (10/5): - Service was amazing from check in to departure. Nothing was too much trouble. Location is amazing especially on a Sunday for the market. Lots of freebies from free ice cream to snacks. Must be the best choice we have made recently. Thank you on 99
scott (10/5): - Wonderful staff, spacious clean rooms with hot water. The breakfast was amazing thanks to Tree the chef. Truly a 5 star hotel at reasonable prices. A thank you 99 Heritage hotel.
L2501DFjessicab (10/5): A charming, friendly oasis in the city - From the moment you arrive at this charming small hotel, you feel transported into a tranquil oasis in the heart of the bustling city. The friendly staff will greet you with a welcome drink before seeing you to your room. There is free ice cream, bottled water, tea/coffee and cakes available at any time - I don't think I've ever spent so much time just sitting in the lobby of my hotel! But it's really a lovely place to be. The rooms were clean, comfortable and spacious, with both bath and shower in the generous bathroom. Safe, minibar and tea/coffee-making necessities are also provided in the rooms. The hotel is ideally located opposite Wat Pra Singh and just around the corner from the start of the Sunday Night Market. They have various tours or other activities on offer, arranged through the hotel; these change on a monthly basis, depending on what's going on in Chiang Mai. For example: we went on a free guided tour to Wat Pra Singh the first evening, to experience the important Buddhist festival taking place there. There is a small swimming pool for cooling off in after a long, hot day of sightseeing and, if you're in the mood for a massage, the excellent Chaba Prai spa is also around the corner on Intrawarorot Road, next door to the Heritage's sister hotel 99 The Gallery. Also in the vicinity is CHUM Northern Kitchen restaurant (see separate review) where you can get delicious Northern Thai food at reasonable prices. Hotel staff speak quite good English and are more than happy to help you with requests, book you a Grab or help with getting transport to where you want to go if it's further afield. Only on one occasion there was a slight communication breakdown: according to online sources, there are supposedly a limited number of public buses running from the Old Town outskirts to places such as Chiang Mai University, which was listed as the nearest stop to the foot of the Monk's Path for the hike we'd planned up to Wat Pha Lat. But when we asked hotel staff, they told us there are no buses in Chiang Mai and seemed a bit confused, finally saying we could only get there by (comparatively expensive) Grab or songthaew. So we tried to find the bus by ourselves. Found bus stops, but sure enough, no buses! Further research now we're home seems to indicate that the bus services were cancelled during COVID and all the buses sold! So my only tiny suggestion to hotel staff is that they should probably tell confused tourists there are no buses in Chiang Mai *anymore*! LOL Anyway: loved our stay here, would definitely recommend it!
Relax636966 (10/5): Highly recommend when staying in Chiang Mai! - Our stay at 99 the Heritage was lovely! The decor was so unique and made it stand out from other basic hotels. They offered free water bottles, ice cream, and snacks daily in the lobby, which was such a treat. It was VERY centrally located, especially to the Sunday night market! Everyone was very helpful, friendly, and kind.
Melissa (10/5): Incredible stay - Absolutely amazing stay. Our room was stunning, bed super comfortable and the hotel was gorgeous. All the little touches were amazing. Staff incredible and friendly and the location was perfect. Can not fault it at all
Adia (10/5): - Definitely coming back best hotel I have ever stayed at!
Tanya (10/5): - The hotel was great. In a central location, easy to walk around the area and lots of food options nearby. The room was spacious and the hotel lounge and pool were very good.
charlieaguitas (10/5): Veri nice hotel in Chiang Mai! - This is one of the nicest hotels I ever been in my life! It is boutique hotel downtown Chiang Mai with the perfect location and an incredible friendly staff. The room was perfect, and we rested like babies in the spacious and nice bed. The hotel is close to the main locations in Chiang Mai and the breakfast is just perfect, just a little slow when crowded, but the variety and taste is incredibly good. My wife needed a special favor from the hotel staff and Imm helped us, we really appreciate the support and definitely will stay here if return to Chiang Mai.
felicity (10/5): - Beautiful boutique clean hotel with amazing helpful staff
Stacy (10/5): - Loved it
Doug (10/5): - Excellent service Staff were great
Vien (10/5): - What a wonderful hotel. Location is right across the many Wats. As for the staff at the heritage, they are all well verse in english and gave great customer service. Food at the hotel is freshly made and delicious. We will definitely come back again.
A6521BPpaulc (10/5): Wonderful stay at 99 The Heritage Hotel - It was a wonderful 4 nights stay at this beautiful and quaint hotel. It is a small boutique style hotel with thoughtful touches. The service provided by IMM at front office was exceptional. The hotel was also located near the Sunday night market which makes visiting easy. Strongly recommend
Quoc (10/5): - What a great hotel this was. Provided me with everything I need. The stylish classy decor really sets the mood. The place was quiet and I had great sleep each night. I thoroughly enjoyed the breakfast. The food created by the chef and staff was just fantastic, 5 star to the chef. The hotel is right next to a few great restaurants, laundrymat and 711 which was very handy. I used their complimentary bike to get around everywhere in Chang Mai, which was very convenient. Very stylish bike but just not the most comfortable. Enough for short rides but not for an all day ride. Staff was super friendly and made my stay very welcomed. I will come back to this hotel in my next visit to CM.
Gustavo (10/5): - This was such a fabulous and chic hotel in the center of it all. From the decor and aesthetics, to the amenities such as the pool and breakfast options, to the local sites immediately surround the hotel, everything was perfect for us. Check in was such a smooth process and they provided us with multiple suggestions for things to do. The incredibly high ceilings of our room were amazing. The bathroom was a bit tight and had very little countertop space for our toiletries, but it worked just fine. Love this hotel and would definitely return here in the future.
Natasha (10/5): - I really enjoined my stay - the staff was amazing.
Kathryn (10/5): - Loved the entrance and foyer area with running water and mist. It was very tranquil and welcoming from the heat outside. The staff were all friendly and helpful, particularly Imm. The pool was perfect to cool off after the hot city
Cindy (10/5): - Amazing hotel. Loved our stay!
Blair (10/5): Heritage hotel a hit! - The heritage hotel is a boutique hotel that has been modernized from a past 50s or 60s debut. The staff service was amazing. Our stay included a beakfast each morning (buffet or a la carte) plus one lunch and one high tea over 3 night stay. Also included unlimited bottled water and ice cream. The hotel is centrally located in the old city of Chiang mia and is walking distance to many of the historic temples. If you arrive on a Sunday, the public street market is a must see. Vendors of all types hit the closed off streets of Chiang Mai. A great boutique hotel at a reasonable price. Also included free netflix two pools and great cafe lattes in the morning. 5 out of 5 without a doubt.
Anthony (10/5): - From the time you are greeted upon entering the hotel you are treated with kindness and excellent service. Rooms and property are gorgeous and the staff is incredibly pleasant. Many free treats are offered throughout your stay. I highly recommend
Rachel (10/5): - AMAZING!! What an absolutely stunning hotel- it is just as beautiful as the pictures. There are also so many amenities at the hotel. Free ice cream and snacks in the lobby, free weekend cooking classes, weekly guest entertainment classes, beautiful breakfasts! The staff was wonderful, there was nothing not to like. Everything was amazing.
Christina (10/5): Great value for money in Chiang Mai old town - Good value for money, very friendly staff, had everything we needed and good location. The room was tidy and clean and excellent hygiene throughout the hotel. Breakfast was good and the unlimited supply of water was very much appreciated in the hot weather! We would definitely come back.
Verified traveler (10/5): Great service crew and wonderful location - The hotel is well situated in old city within walking distance to many good cafes and testy restaurants. The hotel believes in pampering their guests with comfort, food and drinks. Free high tea and luncn, free mini bar food and drinks. Service was excellent, staff spoke good English and one of them, Imm was most attentive and helpful.
Mary (10/5): - Great!