Naki Suites @ Silvertown

Location: #251, Street 63 corner Street 400, Phnom Penh, kh

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Ironing service
• Car hire
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Public transport tickets
• Infinity pool
• Coffee Shop on site
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Swimming nearby
• Bicycle-friendly property
• Rooftop garden
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Studio Suites

  This suite provides a pool with a view. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. This air-conditioned suite is consisted of of a dining area, a flat-screen TV with cable channels a seating area and a balcony. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Single-room air conditioning for guest accommodation

• Two Bedroom Suites

  This suite's standout feature is the pool with a view. The spacious suite features 2 bedrooms and 2 bathrooms with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned suite is consisted of of a dining area, a flat-screen TV with cable channels a seating area and a balcony. The unit offers 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Single-room air conditioning for guest accommodation

• Three-Bedroom Apartment

  This apartment features a pool with a view. This spacious apartment features 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a microwave and an electric kettle. This air-conditioned apartment comes with a dining area, a flat-screen TV with cable channels a seating area and a balcony. The unit has 5 beds.

  Max Occupancy: 8 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Additional bathroom
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Romany (3/5): -
• franck (1/5): Arnaque! - La chambre /studio Il m'a fallu 1h15 pour récupérer la caution de 100$, et ils m'ont facturé 15$ une petite serviette lave mains tachée ! Une arnaque ! Peu de personnel parle anglais, établissement à fuir! Restaurant et bar pas du tout à la hauteur, 12$ le petit déjeuner insipide... Il y a beaucoup d'autres établissements à Phnom Penh beaucoup mieux pour moins cher !
• YI CHUN (9/5): -
• YI CHUN (9/5): -
• Teresa Elizabeth (9/5): -
• Teresa Elizabeth (9/5): -
• Cropet Greg (9/5): - La piscine sur le toit au top ! L'appartement très bien et le personnel très sympa. Le petit déjeuner était à la carte, il n'y avait pas de jus d'orange ni assez d'oeufs pour une quatrième personne.
• Valerio (10/5): -
• Lizaveta (10/5): - Великолепное место, уютные светлые квартиры , приятный персонал. А главное мой сын остался доволен. Спасибо 🙏🏻
• Lomer Hope (8/5): -
• Laarni (8/5): - The location was good
• Vebjørn (10/5): Value, staff, food , rooftop pool 5⭐️ and - All Zero
• Vebjørn (10/5): Nr1 in Phnom Penh, best bed in asia. Staff 5⭐️ - Privacy, my assistant and servicedog was welcomed any time. Rooftop pool is amazing, good food 5, and housekeeping girls is one of the most smiling ladys ive met in asia. All was over my expectations.
• Vebjørn (10/5): -
• Vebjørn (10/5): Great value, feel welcomed and the amazing staff - Relaxing environment, amazing staff in all departments. Best Rooftop area and infinity pool in town. Everything is amazing
• Andrew (8/5): - Large suite with comfortable furniture and beds, nice bathrooms, good sound proofing, and nice views even from the 5th floor. The breakfast options need to be increased for the 12 USD for paid breakfast. Food tasted good, but some more variety would be nice.
• solveig (9/5): - Le personnel est vraiment charmant, super accueil!
• Xiao (10/5): Exceptional -
• Xiao (10/5): Exceptional -
• Xiao (10/5): Exceptional -
• Xiao (10/5): Our 2 times - Everything is perfect
• Chong1130 (10/5): Exceptional - Very Good
• Xiao (10/5): Recommend - Spacious room, friendly staff, reasonable price. Special thanks to the night front desk man with glasses for excellent service!
• Jimmy (8/5): Very good -
• Дарья (5/5): Passable - Allowed to take pets. There was no hot water to shower in, only cold water. Found someone’s hair on the floor. Neighbours were too loud. Hotel personal didn’t allowed delivery man to deliver my order right to the room. Had to pay deposit 100 $ and wait to get it back for a week.
• Irene (9/5): Superb -
• Verified traveler (10/5): Highly recommended - Very clean facilities and very helpful staff. Amazing views of the city. Excellent location close to all attractions. Studio room was very comfortable. Will definitely book there again if we visit Phnom Penh in future.
• Anonymous (1/5): STAY AWAY.. they will rob you of $100 - Fairly Clean (least I expect at this price..) This property Will charge you $100 deposit upon check in and then come up with ANY excuse not to give you your money back when you check out. When we were leaving this property, they returned one of the hand/face towels showing us a spot of toothpaste on it. They, in front of us started adding acetone to the toothpaste and rubbing it with a toothbrush saying ‘cannot remove’. We explained that it’s toothpaste and it will wash out if they just washed the towel as normal. Not one of the staff could grasp this and demanded I paid $15 for a ‘destroyed’ face towel that had a spot of toothpaste on it. We demanded to take the towel away and clean it ourselves which I did in our new hotel under the hot tap with minimal effort. The toothpaste washed away immediatly. I returned back to the hotel and was given my money back. This was a clear tactic to use the $100 deposit to trap guests into paying for items not damaged. Terrible way to treat their guests after sending hundreds of dollars. STAY WELL AWAY FROM THESE CROOKS.
• Abdelfaraj (1/5): Staff use trivial reason to hold or charge guests fines on checkout. Ours was $15 for getting toothpaste on a face towel - Spacious. Clean. Good views. Staff spoke no English. Staff look to trap guests by holding deposit. Too many moths around and inside the hotel. Shower odd positioning.
• Benjamin (9/5): Superb -
• Samantha (10/5): Amazing Hotel and Service!! - This hotel was one of the best hotels we stayed in during our trip to Cambodia. We stayed in the 3 bedroom suite. It was very spacious and had all the amenities we needed. The staffs were very kind and professional. The rooftop bar and pool was one the highlights to relax. I will definitely stay here again.
• Chinda (8/5): Very good -
• Ian (7/5): Good - Breakfast was cold and tasteless. We were expecting 50 plus cable channels but instead had very poor reception and no cable.After following this problem up several times without success we were offered 20 percent off a meal excluding drinks. We thought that was very inadequate!
• Lay (7/5): Good -
• Noel (9/5): Superb - Overall, the place was near Aeon Mall, Great food all around the area. Room was good, able to dry the clothes but have to hand wash them. Air-conditioning was not working too well, middle of the night, I would feel hot.
• Lay (1/5): Bad -
• Conika (10/5): Exceptional -
• chhan (10/5): - During our week-long stay at Naki Suites, we received exceptional service, starting from the moment I made the booking and extending to arranging our airport pick-up. The staff was incredibly friendly and helpful, greeting every guest at the door with a warm smile. Our room was consistently clean, thanks to the daily cleaning service provided. The location was excellent, offering both safety and convenience, with a market within walking distance and a variety of activities and restaurants nearby. I am definitely planning to stay here again and highly recommend it, particularly for families traveling with kids.
• Moira (9/5): Great stay - Very nice place to stay. Staff were great, and close to everything. Happy hour is good, and the pool amazing. The rooms are very clean and very large. Great value for money. Thankyou we really enjoyed out stay. We liked everything
• Phú (9/5): Superb -
• Chayapon (10/5): Exceptional -
• Marae (8/5): Very good -
• Gina (9/5): really enjoyed - clean, spacious, staff were amazing. location was great. loved our stay the only reason why I rated it a 9 was because during our stay there was work happening on the floor below the pool. this is probably why there was a discount however we was unaware when booking it. the pool was still fine to use but that area was very loud so we couldn’t relax. only a minor issue as we loved our stay and will book again and recommend to other people.
• Elza (8/5): Very good - The apartment was complete. Loundge, kitchen, toilet and bed. Perfect. The water of the shower started hot and finished cold.
• Aart (8/5): Nice stay - Spacious and friendly staff
• Saranya (1/5): Cockroaches - The location There are so many cockroaches running around in the room. When we check out, I told the front man and he said thank you for your feedback. And another hotel staff said that they should do pest control but now didn't do it. The room is big and clean but the cockroaches.
• Vinh (8/5): Very good - Very good location Asked to provide 100usd in cash is a bit inconvenient
• Jagadesh (9/5): ver good staffs do there best - pool and the location can improve on communication like more fluent English
• Limheng (10/5): Exceptional -
• Limheng (10/5): Exceptional -
• Tarini (1/5): Bad -
• Limheng (10/5): Exceptional -
• Larson (6/5): Pleasant - Wonderful staff and great location! No hot water in shower. Limited food options at restaurant. Rest of the stay was great!
• Scott (8/5): Very good -
• kuniyoshi (6/5): - バンケンコン1に有るので便利な立地です キッチンも付いて慈水も可能な様です
• David (6/5): A bit run down, but an ok place with nice staff. - Went through three rooms at check in. First smelled like sewage. Second room smelled like smoke (entire property is supposed to be non-smoking). Third room was good. Hot water in shower only lasts 3-4 mins max. Front desk staff are very nice but getting your cash deposit back upon checkout is difficult. They don’t seem to have a good system to track it. Took about 15 mins. That said, good location. Lots of restaurants nearby. Almost always a tuk-tuk waiting outside. AC is great. Room was clean, although a little run down. Same for rooftop pool. Beautiful, but missing some tiles. Value for money is good. I’ll probably look elsewhere next time I’m in Phnom Penh.
• Verified traveler (8/5): - Semi-self catering apartment in a tower reasonably near the centre of town, although you are going to have to traverse a lot of traffic to get here. Minor annoyances are there's a $100 security deposit up front which isn't really mentioned, and the kitchen is not quite equipped enough to be full self-catering. No big knife, for example, stuff you're not going to be carrying around. Generally a bit worn and dated, the pool has tiles missing, the room was a bit musty, remote controls for the aircons and tvs seen a lot of action. I booked a double and a twin, but for some reason they had me as 4 adults plus 1, not 2 adults plus 3 and ended up with two doubles. So these points aside it's still pretty reasonable and provides a good alternative to having multiple hotel rooms or getting the penthouse. En suite in the main room with a bath, with a shared shower toilet for the second room, there was hot water as needed, there's a safe, tv in both master and lounge, cupboards everywhere, tiny little dressing gowns and slippers but no coat hangers. Three slightly tired aircon units that worked.
• Piseth (10/5): All around hotel Decent price - Very nice hotel in a good location, front desk is professional, room staff is friendly and helpful, breakfast staff is very polite. Overall it’s slight above an 8.5 for me, the pool is gorgeous with a great view but it’s missing tiles. The gym doesn’t have much but I guess it’s enough. Good location.
• Verified traveler (8/5): - great location and very charming/helpful staffs but the place is a little bit run out.
• Verified traveler (10/5): - It was kind and very good but the facilities were not good Especially the bath tub did not collect hot water, and there were several power outages and water did not come out
• Riccardo (4/5): Not a great experience - We have stayed in the Naki suites in a 2 bedroom apartment for 1 night . The first impression was not great : the apartment had no electricity and was smelling cigarettes like hell . We call the reception , the person came after 20 minutes . Meanwhile we had found the fuse box and reset the electricity by ourselves ( although it went off again after 3 minutes ) . The apartment also need some repairs here and there and was not cleaned properly . In the middle of the night , some people tried to enter the apartment . They had the regular cards , so the apartment was sold twice by the hotel . Luckily we put the security , else they could have entered , and that would not have been great. Breakfast on top of the building was below average if not poor . The only thing nice was the view. I do not think I would recommend this hotel
• 은아 (10/5): 실버타운 추천천~ ~ - 넓고 좋습니다. 조식은 조금 부실.. 그래도 괜찮네요 ㅎㅎ
• Verified traveler (8/5): Good Apartment - Good and Properly for business travller

Photos