Comfort Inn Metropolis

Location: Marol Maorshi Road, Near Seven Hills Hospital, Andheri East, Mumbai 400059, Mumbai, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 02:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Ironing service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Reception hall

Rooms Available

• Superior Double Room

  The spacious double room provides air conditioning and a safe deposit box, as well as a private bathroom featuring a shower. This double room offers an electric kettle and a TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Electric kettle
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room

  This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Electric kettle
  • Single-room air conditioning for guest accommodation

• Superior Double Room

  This air-conditioned double room is consisted of of a TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Electric kettle
  • Single-room air conditioning for guest accommodation

• Suite

  The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a TV with cable channels, a safe deposit box and an electric kettle. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Electric kettle
  • Single-room air conditioning for guest accommodation

• King Room

  The spacious double room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Electric kettle
  • Single-room air conditioning for guest accommodation

Guest Reviews

• BISWATOSH (9/5): -
• Dr (3/5): Very poor, non cooperative staff - stay conditions are disclosed only after payment is collected from the guest - The lcoation After taking the payment hotel manager informed its not couple friendly and i had to pay and book extra room for my girl friend
• Nada (6/5): -
• Mohit (4/5): -
• Faizel (1/5): - Nothing it was filthy and the stuff don't know how to treat the customer 😒 it's sad with new owners it's gone very bad furniture is disappointing it needs complete a good renovation never again I will be coming back but not at the filthy hotel Everything your staff needs to be trained with English
• Amit (1/5): Ver bad experience. Room was smelling and not maintained properly. Damp mark was visible everywhere. - Room size was decent and the property was close to airport. My booking was inclusive of dinner and the property told me that I can only choose between thali and Biryani and no other options will be available. This was never mentioned in the booking website and I feel that the guys are not transparent. More over rooms are not clean although it was big in size but maintenance was poor.
• Subhodeep (10/5): - Good facility and staff and good food. N/a
• Amenla (5/5): wonderful stay - the rooms were very good, comfortable and the staffs were very helpfull...was clean enough so no complaints.One thing I really liked was the food...it was superb the ac was giving problems....maybe because i noticed they were repair works going on during my stay...other then this,there were no issue
• Anup (8/5): -
• Imran (6/5): -
• Raffi Mk (8/5): -
• A (8/5): Very good -
• Raffi (8/5): Very good -
• Sanchit (9/5): Superb - Buffet Breakfast was amazing, with varied varieties. Everything was just great. Airport is nearer, while railway/local station is far. Metro Station is very close. one of the busiest areas of Mumbai Suburb
• Fernandes (8/5): Very good -
• Nikhil (2/5): Very poor - Nothing to like in it Room was very small and the bathroom is very small and it’s uncomfortable. What ever they have mentioned while booking it’s not available. Very disappointing, price was very high according to room
• mayank (10/5): - Safe and clean place closer to Airport.
• Abdul (8/5): Very good -
• Snehashis (6/5): Pleasant - The shower was fantastic, with a high-velocity jet spray that felt invigorating. The powerful water pressure made it feel like a spa experience - no need to visit one with such great wall showers! The room was with a strong damp smell. It seemed like the walls were soaked with moisture, and I could sense it everywhere. The first night was a struggle to acclimatize, and it was so uncomfortable that I genuinely feared it could trigger asthma symptoms.
• John (10/5): Exceptional - The property is fabulous . Very very underrated .enjoyed the stay I liked everything
• Titus (10/5): Enjoyed to the fullest - The staff were great and always willing to help. Nothing really
• Prithviraj (8/5): Very good -
• Hemant (1/5): Bad - Nothing much to like about this hotel, maintenance was not good. 1. Room wast pretty old and stinky. Shower tap was liking, despite of so many reminders it was not fixed. 2. Room landline was not working, despite of so many reminders, it was not fixed. Have to called up reception for any room service. 3. Food was not good. Same type of breakfast buffet every morning. Morning breakfast was so boring and taste less. 4. Room was like a chawl.
• Yadav (3/5): Poor - Bathrooms are terrible, lot of fungus on the walls
• Sabith (1/5): Bad -
• Abdulla (7/5): Good - The rooms were spacious and it was clean. The toilet was not so clean and the lights were very dim.
• Rakesh (7/5): Hotel Reception behaviour - Value for money. Food is good. Staff behaviour of Miss Puja and Mr Majid not friendly. Refrigerator not working and even inform to receptionist but no one bother to fix them. Hair dryer requested but same was provided after 2 hours after our two reminders. Early check in requested but not accepted even no temporary room allocated for fresh up even female guest . Overall not happy with Reception behaviour. Don't think next time to book this hotel
• 911 (6/5): Pleasant -
• Emiliyan (4/5): Disappointing - Location was ok When i went to check in they gave me different price then what was showing in my booked They said booking made mistake I had to pay 1000+ more than what i was supposed to I never got email by booking saying there is any mistake . Also there was cockroaches
• Hemant (8/5): Very good -
• Ramgoolam (8/5): Very good -
• Kiran (10/5): Exceptional -
• Alwyn (5/5): Passable -
• Ajit (7/5): Good -
• Prashant (8/5): Better location ! Close to airport! - Location and staff Cleanness in the bathroom and floor
• Suramya (10/5): Comfortable - Staff support, especially Mr. Fawad helped us a lot and made our stay comfortable.
• Shahnawaz (5/5): satisfied - ROOM FACILITY : please provide the everything in 2set not Sigle set ( soap, bar towel, brush , , water bottle,)
• Dipten (7/5): Pleasant without being exceptional. - They had a very decent spread for breakfast with adequate vegeterian and non-vegeterian options. The staff served with a smile and made you feel welcome. The rooms are large and spacious. Simple things, a knife placed on the table. You have to ask for it and it appeared pretty late (after I had used the spoon to apply butter on my breads, exasperated with the waiting). The sitting arrangement is crammed and legspace could have been a little more. The maintenace of the rooms need attention.
• Asif (1/5): Bad -
• Kiran (5/5): Passable -
• Becker (8/5): Affordable hotel for a few nights. - Located close to the airport so good for a night to make connecting flight the next day The rooms can be renovated… they feel old.
• Gefson (8/5): Very good -
• Amit (9/5): Superb - Improve variety of breakfast items
• Evelyn (4/5): Disappointing - previously done so.
• Muhammed (7/5): Good -
• Shrihas (8/5): Good hotel - Nice breakfast, nice restaurant in the hotel, good shower, comfy bed. Half mile radius locality around this hotel isn't the best in Mumbai.
• Venkatachalam (5/5): Passable - The ambiance was good. AC was not working and hence could not have a good sleep in the night.
• Manoj (7/5): Good -
• Meenakshi (9/5): Nice and comfortable - Breakfast was nice and this hotel is in the main market and i.e. it's usp A little bit expensive
• Amir (5/5): Passable -
• Pramod (5/5): The property is in urgent need of refurbishment to make this into a first class property - Simple breakfast spread with live counter. Overall value for money at Rs. 315 per person inclusive of taxes. The room smelled of mould and the property is a bit dated. The staff however tried their best and cleaned the room on complaining.
• Mahendran (6/5): Pleasant - Staffs VR very good and courteous Better rate
• Virendra (6/5): Pleasant - Overall Room is good neat and clean . Food is good specially Veg Crispy must try Poor room service
• Cynthia (7/5): Good -
• Shrishti (9/5): All in all good stay and experience. - They upgraded us for free which was great. Both my rooms were not close to each other. Plus there was a huge cocroach in one of the bathroom. Staff was little lazy.
• Sandeep (7/5): Good -
• Dr (9/5): Superb - Close to international airport.
• Vijaykumar (8/5): Very good -
• Vijaykumar (4/5): Disappointing - The room allocated had no sound proofing and was in dirty condition.
• Eshu (8/5): Very good -
• Shobhna (4/5): Disappointing -
• Jettenun (6/5): Pleasant -
• Tinku (10/5): Exceptional - The Ambiance
• Dave (5/5): Probably wouldn't stay here again - Cheap stay for the long duration of our trip. Air conditioners were good and much needed when coming back from a long day in the humidity. Beds and sheets were stained and dirty, and not very comfortable. Had to constantly request for basic items like towels and toilet paper daily.
• Nishant (7/5): Good -
• Gurinder (5/5): I won’t stay again - location everything else from location is waste
• Sudip (10/5): Exceptional - Good property to stay with family. All staff are good.
• Karthik (9/5): pleasant stay at Hotel Metropolis - Friendly staff, location, clean rooms car parking needs to improve
• Anand (5/5): Passable -
• Ashish (5/5): Passable -
• Swa (8/5): Very good -
• Jg (7/5): Good -
• Dhanashree (9/5): Superb -
• Raj (7/5): Good -
• Libu (9/5): Superb -
• Arora (8/5): Very good - Restaurant staff and food is good Bed
• Kiran (1/5): Very bad experience, I never recommend this hotel - Very bad management, they made me to pay extra 50% as I arrived, even I don't stay there for night, my health was very bad but they don't care, they made me to wait for five hours and ask me to pay extra 2500 to allocate the room when I was suffering very badly with my leg pain. It was very horrible experience of my life, never I will prefer or recommend this hotel metropolis in my life Very bad experience, toilet was broken, tab was not working after 15hrs of flight journey can't had shower, just used this property 4hrs and was forced to pay early check in charges after waiting for 5hours, when I was not comfortable to stay they never give refund when I left this property in 4hours
• Thingalaya (5/5): Average stay - The room was decent and the washroom was clean The ac vent and the ceiling were broken from many places. The manager also accused us of smoking in the room which we weren't. His tone was pretty rude and he kept accusing us of smoking. We even allowed them to check the room and see that we were not smoking and it was someone else.
• Vikash (7/5): Good -
• Prasanna (7/5): Good -
• Sourav (10/5): Excellent Hotel Near Airport. - Hotel staffs are excellent. Rooms are beautifully designed. We booked Sapphire room but we got an upgrade to Emerald room which was so gorgeous. Thanks to reception staff for the upgrade. Breakfast spread is good. Location is very good and near to Airport. One of my favourite hotels in Mumbai. Nothing. Everything is well kept.
• Binaya (7/5): Good -
• Sylvia (6/5): Pleasant -
• Krishnendu (3/5): Poor - There is no 4 star facilities
• Jose (5/5): Avoid if possible - The room was big enough for a small family. The staff working between 9am and 6pm were helpful. The night staff were not helpful. We arrived early morning around 4 even though I made reservation from previous day 3pm onwards. There was no remote for air conditioner and the staff tried to turn on the air conditioner with a remote from another room. It also didn't work. The staff mentioned that he will bring another remote and left our room. There was no response after 15 minutes and I went to reception to get the remote. The staff who agreed to bring the remote was sleeping and the receptionist as well. I had to argue with them to get a remote for the air conditioner. I had to spend around 30 minutes to get everything in order. The mini fridge was not used for quite a long time and there was foul smell inside it. I had to use it even though it was untidy. Because of the arguing on the check-in day, the staff (same as first day) didn't help me to put my luggage in the car when I checked out the hotel.
• Encore (1/5): waste of money - nothing was there which was good or ok, everything was pathetic… noncooperative staff, worst breakfast meal and poor experience overall
• Rajesh (5/5): Passable -
• Sushrutt (2/5): Very poor -
• Mohanarajah (10/5): Exceptional - Room was clean Restaurant timing need to longer to be open
• Maria (8/5): Very good - It was a very nice short stay. Comfortable bed, very spacious room, everything as described. Breakfast was also quite tasty.
• Navnith (10/5): Exceptional -
• Hiren (8/5): Comfortable short stay.. - Staff was really helpful. Breakfast options were good. Rooms were little too tiny. Felt bit congusted. Toilets could have been in better condition.
• Sonal (1/5): Bad - nothing pathethic food and staff
• Cajetan (6/5): Good for short stay.reasonable rate.. settle your bill when you check in - Breakfast was basic.not much of a choice if you are a foreigner. The room was clean and cleaned daily. To my surprise this hasn’t happen to me before. I booked this hotel with my visa Debit card as I do whenever I travel abroad .The day I checkout I was told that the machine is not accepting my card as it’s a foreign card As I didn’t have another card I had to contact my friend and ask her to come over to the hotel and pay the amount. I used my debit card to withdraw and purchase item in India and had no problem. So why couldn’t I settle my bill at the hotel. if it wasn’t for my friend I wouldn’t know why to do…
• Subramanian (6/5): Pleasant -
• Yasir (9/5): Very good helpful stuff - Location Nothing
• Arvind (5/5): Passable -
• Shiv (7/5): Good -
• Elman (8/5): Very good - Very comfortable "Emerald" deluxe room with a big curtained bed Super helpful and kind staff of the hotel The location also very convenient
• Viraj (1/5): Bad -

Photos