Palapa Hotel

Location: Jalan Palapa I No. 16 B, Mataram, id

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Luggage storage
• Car hire
• Private check-in/check-out
• Shuttle service (additional charge)
• Coffee Shop on site
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Garage
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Room

  1 Double Bed OR 2 Twin Beds

  129-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - 24-hour room service and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk and wardrobe or closet; rollaway/extra beds available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Rollaway/extra beds available
  • Free WiFi
  • Bedsheets provided

• Superior Double or Twin Room

  This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Terrace
  • Linen

Guest Reviews

• Beslan (10/5): -
• Hari (7/5): - Lokasi strategis Baik semua
• Quentin (1/5): Saleté - Rien Voulez-vous dormir dans une chambre dans laquelle se trouve des cafards et où le ménage n’a pas été fait depuis des semaines ? Si oui, allez-y, sinon passez votre chemin.
• Adrian (9/5): -
• Ricardo (8/5): - the rooms are very spacious with a confortable bed and a convenient coffee shop nearby
• Johan (7/5): Bien correct - L ensemble Pas de petit déjeuner Siphon douche bouche
• Yuddi Davinci (10/5): -
• Denis (1/5): - Отель произвел крайне неприятное впечатление. Горячей воды не было совсем, что уже создает огромный дискомфорт. Постельное белье оказалось в пятнах крови и выглядело грязным, спать на нем было невозможно. В комнате были тараканы, а сам воздух пропитан неприятным запахом. Этот отель абсолютно не соответствует заявленным условиям, и я категорически не рекомендую здесь останавливаться
• Barbara (4/5): - Da wir spontan nach Ausfall der Fähre eine Übernachtungsmöglichkeit brauchten, waren wir froh, dass wir im Palapa Hotel unterkamen und auch um 4 Uhr Früh noch freundlich empfangen wurden! Die Ausstattung und das Bad waren jedoch alt und renovierungsbedürftig. Ohne „Notfallübernachtung“ schlechtes Preis-Leistungsverhältnis.
• Paul (8/5): Very good -
• Gerrit (8/5): Very good - The location was great, the shower was very nice. The bed was comfortable. The airconditioning worked well but leaked water on the floor. The towels were very old and a bit dirty, the sheets were also not very clean. There were not enough sockets.
• Voltarnist (4/5): Unfortunately, I would not recommend this place for friends. - receptionist knew English Room was not fresh, and bedsheets was not changed after previous guest .
• Anonymous (7/5): So far so good. I may wanna stay again next time I visit Mataram. - I like the location and staff hospitalitity. They are very helpful and friendly. 1. I always heard noisy sound from somewhere, a sound like someone draging table and chair all the time. It disturbed my sleep. 2. I guess they should put one more mirror in the main room beside in the bathroom. 3. There is only one power plug in the room so we need to bring our own for charging several devices. 4. Add more hanger. I found only one in the room.
• Faiz (8/5): Very good -
• Boon (6/5): Simple hotel with good location - Good location and friendly staff. The cleanliness of the room, the facilities.
• Sasongko (8/5): Very good -
• Sasongko (8/5): Very good -
• Shahrirazlan (1/5): Bad -
• Yuddi (10/5): Palapa best place - i love it all kamarnya bau asap rokok
• Verified traveler (8/5): Базовый отель для непритязательных туристов - В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя .
• アム (8/5): まさにビジネスホテル - 町の中心近くに位置する便利なホテル。建物も設備も極めてシンプルで必要にして十分。ビジネスホテルとして快適に過ごすことができます。それ以上でも以下でもない、標準的なホテルです。
• RO (10/5): 多分メジャーなホテル　Maybe major hotel - 良い点 ・地元民が知っているので案内されやすい ・すぐ近くにショッピングモールやコンビニがある ・ホテルの隣が24h営業のカフェ 考慮すべき点 ・wifi がフロントそばでしか使えないことが多い ・ビーチからは遠い good point · Local people are aware that they are easy to guide · There are shopping malls and convenience stores in the immediate vicinity · The cafe next to the hotel is open 24h Points to consider · Wifi is often used only near the front desk · It is far from the beach
• clement (4/5): - No wifi in the room. Receptionnist are flabby and not very helpful...
• Verified traveler (6/5): Poor room setup. - Pros: near to mall and a few restaurants. Staff very helpful Cons: noisily and bathroom really smelled The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly.

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