Holiday Inn Abilene - North College Area by IHG
Location: 3525 West Lake Road, Abilene, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location and Comfortable Stay
Holiday Inn Abilene - North College Area offers a shared lounge, bar, and on-site dining for guests to enjoy. The air-conditioned rooms are equipped with modern amenities like a flat-screen TV, coffeemaker, and desk, ensuring a comfortable stay.
Delicious Breakfast and Business Facilities
Start your day with a delicious American breakfast served at the property. For business travelers, the hotel provides a business center for convenience. The 24-hour front desk staff are also available to assist guests whenever needed.
Easy Access and Hassle-Free Parking
Located in Abilene with free private parking on site, Holiday Inn is a convenient choice for travelers. With the Abilene Regional Airport just 10 km away, reaching the hotel is hassle-free.
Book your stay at Holiday Inn Abilene - North College Area for a comfortable and convenient experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Lift / Elevator
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fence around pool
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- Delivered food - securely covered
- Key card access
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Snack bar/deli
- Access to nearby outdoor pool
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
King Suite
This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hearing accessible
-
Premium Queen Room with Two Queen Beds
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a sofa, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Queen Room with Two Queen Beds - Hearing Accessible
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hearing accessible
-
Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
King Room - Mobility Access Tub - Non-Smoking
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Executive King Room - Disability Access Tub/Non-Smoking
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Standard King Room with Roll-In Shower - Mobility Access
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
-
Standard Room
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
King Suite
This air-conditioned suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Standard Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Suite, 1 King Bed (Additional Living Area)
1 King Bed
500 sq feet
Internet - Free WiFi
Entertainment - 42-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, a hair dryer, and towels
Practical - Iron/ironing board, double sofa bed, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Visual fire alarm
Need to Know - Weekly housekeeping, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Weekly housekeeping provided
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
-
Suite, 1 King Bed, Accessible (Mobility Tub)
1 King Bed
450 sq feet
Internet - Free WiFi
Entertainment - 42-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Visual fire alarm
Need to Know - Weekly housekeeping, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Weekly housekeeping provided
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
-
Premium Room, 2 Queen Beds, Accessible (Mobility Tub)
2 Queen Beds
450 sq feet
Internet - Free WiFi
Entertainment - 42-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Visual fire alarm
Need to Know - Weekly housekeeping, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Weekly housekeeping provided
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
-
King Room - Hearing Accessible - Non-Smoking
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Hearing accessible
-
Standard Room with Two Queen Beds
The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Standard King Room
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- amX5184NE (4/5): Wet dog - Clean. Has a bar. But the room smelled like a wet dog who chain smoked…and if shame had a smell you could sprinkle that on it. I spent one night. Kept my suitcase closed so the smell didn’t ruin all my clothes. Hopefully never back here again
- Kristin (10/5): -
- Brian (8/5): Decent value for the demand in Abilene room was good - Pretty clean for the most part Parking lot probably needs to be cleaned
- Greg (8/5): - Clean, comfortable and convenient with food on-site. A little pricey for the location
- Rebecca (3/5): HORRIBLE - Nothing That I could not cancel once going to property. That Booking.com rated this rat trap as a 8+ and that I could not reach anyone at Booking.com for support. I tried three times through the site and it kept referring me to property which did NOT respond to my emails and chats. Then I finally get a customer service line number and email to booking only to refer me back to property. I will not use Booking.com in the future. Not only was my affirm card charged a holding but I had to pay with another card at hotel because they do not take AFFIRM!!!! Why you didn't charge my card at booking is beyond me then to have to dish out another $205 at hotel whild your still holding my funds on my affirm card is astonishing!!
- Miriam (10/5): -
- Larry (10/5): -
- Michael (10/5): -
- Marissa (9/5): - Very clean and spacious The pool was not open
- Harper (8/5): Doesn’t stay long however the time I was there was great - Location close to airport N/a
- Teri (10/5): -
- Hall (10/5): Very nice -
- Scott (8/5): -
- Ronald (8/5): Very good, but breakfast is not as good as we are accustomed to for a hotel. - Clean and in right location for our needs.
- vega (1/5): Not happy at all! - Nothing. There was a miscommunication between booking.com and the hotel. The hotel never showed I had a reservation but I still got charged $200. Booking.com said I would receive a full refund but I still have not received it. So I'm still waiting for it and I'm am in dissatisfaction.
- George (8/5): -
- Salazar (10/5): Loved it - Loved it close to where I needed to go Nice and clean
- Brian (8/5): -
- Richard (3/5): Worst Holiday Inn Express I’ve ever encountered! - Bed was Comfortable~ Grill was Amazing~ Staff in Restaurant were above and beyond~ Room 202 smelled like sewage~ My company requested an immediate return to my location forcing me to early checkout and front desk acted like I was robbing them~ Absolutely No Help! TV didn’t work the first night there! Young man at front desk did all he could to help but to no avail. Following morning I asked if this had been turned over to maintenance to fix and zero notes or turnover was left for follow-up. Although at the end of second day tv was working. Holiday inn express is my goto hotel, but I will never stay or recommend this location to anyone simply because of the lack of courtesy and professionalism of front desk personnel~
- Sonya (9/5): Overall, my stay was comfortable. - Cleanliness Precipice
- Emily (10/5): -
- Alfonso (10/5): -
- Luis (7/5): To spensive, they never solve my problems with the internet - Great location, clean The room had no internet connection
- Brandy (10/5): The lobby was clean and inviting. The rooms were spacious and accommodating. The beds are my absolut - Extremely friendly Staff. I cannot remember the lady who checked me in, but she was AMAZING the entire weekend of my stay with answering questions and providing assistance. The cleanliness of the rooms could have been better. The end tables were sticky. The toilet paper was low and no extra provided. The floors were extemely filthy, didn't want my g-baby walking around barefoot, her feet were black after the first hour.
- Sonya (10/5): -
- YRA (1/5): -
- Ernesto (10/5): -
- Anita (9/5): - beds old looking rollin shower chair and not clean
- Pam Hardin (10/5): -
- Ralph (8/5): Great stay - The staff were great quick check in and check out. The room was very clean and the bed was comfortable. If or when we come back to Abilene, we will be staying here. We had a complimentary breakfast with the room, BUT they don't start until after 0700 in the morning and we were back on the road before 0600. Also I requested a wake up call for 0500 and never got one, luckily we were up on our own. Other than these two minor details EVERYTHING else was Great.
- Julie (5/5): I wouldn’t book here again. It wasn’t the cleanest hotel some things were very dated. Definitely didn’t seem as nice as - It was close to the wedding venue that we need to be at. It’s in a very terrible location, very unsafe and scary.
- Jenna (9/5): -
- tracy (10/5): -
- Aaron (10/5): -
- Dave (10/5): -
- Brooks (1/5): Crappy staff and people - Room was nice They kept my $100 deposit because my clothes smelled like smoke and then called the cops when I told them that that is no reason to keep my money never again will I ever stay there again Abilene Texas
- Daydre (9/5): -
- Brandon (9/5): -
- Perez (10/5): - Check in was fast and friendly, nice room
- Joni (10/5): - Lobby was nice, large, and bright. Room, lobby, elevators clean. Beds were comfy and A/C worked well.
- Teresa (6/5): - My son goes to college at HSU thats close to this hotel! Price is $220.00 per night an no food included, an on top a $50.00 dollar deposit,in witch i think is out radges, shes smelled clean but had spots on them at least this time the AC worked! The staf is not friendly at all
- Rex (4/5): - The bathroom had hair all over the counter and shower tub. There were stains in the curtains. There were also stains in the shower tub. The pillows were terrible! Definitely needs to be cleaned better. And new pillows.
- James (4/5): - The Television did not work. By the time we discovered it , it was too late to fix. Also, there was not a phone in the room. Had to go down to the lobby to report the issues and was told that some of the rooms did not have phones because they did not work. Not very safe if you have an emergency in the room and you could not call the front desk.
- Scott (2/5): - Power Drunk aggressive employees
- Sally (10/5): - Nice hotel with a restaurant and bar. We were super tired and were glad we could have something to eat without going out. Lovely spacious rooms and comfortable beds. Would stay here again.
- Jose (6/5): - Showers needed fix.
- Ivonne (10/5): Over all a great stay - Great bed clean and smelled really good Our sofa bed was broken
- Crescynthia (10/5): - Don't remember the last time I stayed at a Holiday Inn...but this stay sure was nice. HI is back on the list
- REGINA (4/5): - Overall the Hotel is nice and very clean! The main issue we had both times we have stayed at this location was the TV. The first time a new remote solved the problem after 1 night. Unfortunately this stay's TV experience was Terrible as we were unable to watch anything on the second night and morning following even after someone had come up to the room on the first night and worked on the connection. I feel after spending 509.00 for a 2 night stay in a 2 queen room with my family that the TV should never be an issue. I have traveled for years, own 2 time shares and have stayed at may resorts and Holiday Inn establishments and I feel that IHG Corporate should be aware that this property has issues. I travel from the Dallas area often due to the college being in close proximity when I visit my child and will strongly consider another hotel in the 3 weeks when I plan to return again. Thank you. RS Dallas area
- Angela (10/5): Great stay - We had a great check-in experience, and we were treated wonderfully by the waitress/bartender named Rosie in the hotel restaurant. We’ve stayed many times at this hotel in Abilene and always enjoy it.
- Charlotte (8/5): - Great staff. Better communication about food shortages in the restaurant. Ordered waffles and they came without topping as promised and afterwards, we ran out earlier. Other than that Great!
- Johnny (10/5): -
- Glenn (9/5): a good pick - a nice high rise hotel with updated rooms, good breakfast and nice staff. not a thing
- Keith (10/5): - Recently refurbished however DirecTV does not work correctly.
- cherylcQ9058QH (2/5): Terrible, terrible, over charging - Terrible hotel. Upcharged me $443 for a $200 room bc rooms were hard to come by. This is theft. No workable wi-fi. Old hotel - not even a smart TV. Terrible
- Svetlana (10/5): - Great clean facility
- Frances (10/5): - Staff was extremely nice. Hotel was spacious, clean and safe.
- Lisa (1/5): Not a great experience and we will not be back. - The location was close to where we needed to be - but that was about the only positive thing we encountered. The bar/kitchen had very limited options and the service was extremely slow. With the hotel being sold out I would have expected them to have more people working. Our room was disgusting - the bathroom had mold in the shower and the entire bathroom looked like it had not be cleaned. The sofa bed was completely broken and since the hotel was sold out we were not able to get another room.
- Nicholas (10/5): - Nice rooms and nice pool.
- Richard (10/5): -
- Sonia (10/5): - This Hotel and staff are amazing. We had my daughters wedding near by and had family staying as well. Highly recommend.
- Angelina (4/5): - Dirty outdated rooms.
- Alexcia (10/5): - Easy check-in/check-out process. Friendly staff. The only thing I would say is that the outside trashcan as you walk into the main door was overflowing. We used the one in our room to get rid of the trash we had to dispose of during check in. Other than that, good experience.
- David (8/5): -
- Travis (4/5): - Room not clean
- Cary (8/5): Hungry - We tried to order breakfast in the morning, and they said it would take over 20 minutes to prepare eggs. Really?? We had to leave without breakfast to get to our grandson's graduation in Keller, TX. The hotel was comfortable, no other complaints.
- Lisa (10/5): - It’s was nice. No problems, friendly staff
- Patrick (10/5): - It is what you expect from a hotel. Clean, nice size rooms. Comfortable bed. Fridge. Complimentary breakfast was good. They have a bar with good drinks and food. Everybody was polite and accommodating. I would definitely stay again.
- Byars (4/5): Disappointed - Easy access Outside pool dirty looking messy outside Rooms were not very clean could see dust Fridge was stinky rocked back and fourth
- Cookie (10/5): Perfect for moving our daughter out of her college dorm. - Distance to Abilene College, cleanliness, service.
- Mark (8/5): Very good -
- Maria (8/5): N/A - That you have to pay for breakfast
- karla (8/5): - Hotel was ok. For the money we paid i was expecting a more nice place.
- Frances (10/5): Exceptional - Bathroom needs some caulk refreshed other wise was fine
- Michael (4/5): Disappointing - The price I paid should have included free breakfast. generally felt it needed better cleaning. bathroom floor was sticky. Hotel smelled like dirty socks.
- Tijerina (10/5): Exceptional -
- Gabi (10/5): Exceptional -
- Cruey (8/5): Very good -
- Roquel (10/5): - Beautiful stay great breakfast
- Jan (8/5): Very good -
- Leticia (10/5): - They were very clean. Right across from my daughter’s apt complex. Convenient to get around. Loved the bar in the hotel.
- Karla (1/5): Horrible experience over all! - Once I got in I liked how it smelled fresh! Costumer service is horrible! The only treason we booked was for the pool! We planned and spent money on swimwear for the pool! The person at front did nothing to solve the issue. I requested to check out late but they didn’t allow me, than I asked what time the pool would close and they told me it wasn’t available and the booking website didn’t state it. I asked to get moved to a different location and they told me they couldn’t! The person at front didn’t seem to be helpful. I requested a manager and he said he was basically the manager. I called booking and told me they couldn’t do anything till the manager got there in the morning per the front person. I requested to speak to a manager through booking and they called but the call didn’t go through. When I got to the room the sofa bed had a gum and was stained. The bathroom sink had toothpaste and hairs all over and the bathtub had hairs around! Worst holiday inn out of all! The last holiday inn we staid at stated they had a sofa bed and they didn’t but we didn’t complain because we always arrive around 6 so we were already tired but this took the price for all of them! I’m super frustrated and was basically a waste of money and time!
- Resendiz (10/5): Exceptional -
- Laura (6/5): It was fine for a quick stay. - It was convenient and clean and the staff was lovely. The beds are comfortable. It seemed very cold. Mostly from the lighting. The toilet did not work well and the coffee machine in the room was out of order.
- Mikki (10/5): 5* - Great place to stay, very clean and nice. Bed was so comfy you didn't want to get out of it. Easy access to North side of Abilene. Decent price.
- Cynthia (10/5): Great Hotel - Overnight stay while passing through town. Perfect accommodations. Everything was top notch and bed was extremely comfortable.
- Kidd (10/5): Exceptional -
- Kathy (10/5): Exceptional -
- Morgan (10/5): Exceptional -
- Pamala (10/5): Clean, comfortable & convenient - Clean, comfortable & convenient for our purposes.
- John (10/5): - Throughly enjoyed my stay here. Was in the area for business. Rooms were were very clean and quite. Amenities were excellent and the staff were very nice and helpful whenever I asked a question about the area. I stayed 2 days and will definitely stay here again in the future. Reasonably priced also.
- Enrique (1/5): Bad - It advertised breakfast included but they didn't do that you have to buy your breakfast false advertising I'm really disappointed in booking.com thays all I have to say about that I'll never use booking.com again
- Coach (8/5): - Room had a slight smell to it but overall good
- Michelle (10/5): Nice staff with good location - The bartender was wonderful. She was very kind and friendly Bedding was stained
- Joe (10/5): - Clean room and great customer service.
- Tal (10/5): I will stay here again - Very clean, nice environment, friendly staff, comfortable bed. Quiet, slept great
- Blessy (10/5): - Excellent place to stay
- Chuck (8/5): - Very nice rooms. Nice bar.
- Mark (10/5): - My family and I loved this place. It was clean, safe and the staff was awesome!!
- Alvin (2/5): Like staying in a prison. - New building and was clean. Staff was very unfriendly and seemed very disinterested in answering questions or concerns. Very dismissive of patrons and hospitality was beyond horrible. This was the rule rather than the exception. There was only one staff member in the restaurant that was friendly. The hotel was full of penalties and miscellaneous charges for everything including use of the luggage cart. Signs throughout the property was filled with financial penalties and disciplinary verbiage as if we were in grade school or a prison environment. It feels as if you are not welcome at all. The appearance is that separating patrons from their cash is the priority here. We will NOT be captives at this property again.
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